Aug / Fall 2011

Master of Business Administration - MBA Semester III OM0010 Operations Management - 4 Credits (Book ID: B1232) Assignment - Set- 1 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.

1. Do most of the principles, tools and techniques of Operations Management apply to both manufacturing and service sectors? Justify with examples. 2. Both Manufacturing, as well as service industries has experienced far-reaching impact on their operations because of automation. Explain with an example. 3. Is pay-back period analysis a measure of the investments profitability? Comment. 4. Time taken by three machines on five jobs in a factory is tabulated below in table below. Find out the optimal sequence to be followed to minimise the idle time taken by the jobs on the machines.
Job A B C D E Machine 1 (M1) 6 4 5 3 4 Machine 2 (M2) 8 5 5 4 3 Machine 3 (M3) 7 3 7 6 4

5. Explain the method of work study and method study in the form of a flow chart. Differentiate between work study and method study. 6. What is Failure? Explain with an example. What are the three main causes of failures?

Aug / Fall 2011

Master of Business Administration - MBA Semester III OM0010 Operations Management - 4 Credits (Book ID: B1232) Assignment - Set- 2 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.

1. One of the serious drawbacks of Indian manufacturing organisations compared to their counterparts in Japan and Korea was the predominant domestic focus in their approach to business. Elucidate. Site an example. 2. The entire world can be perceived today as a Global Village, wherein economic events in one country promptly affect other countries. Explain the statement citing an example. 3. List the assumptions on which Break Even Analysis is based. Explain breakeven point with a sketch.

4. List out the reasons why International companies come to developing countries and locate their business. Name few such companies and their locations in India.

5. Define Statistical Quality Control and explain the various methods associated with it.

6. An employees workplace environment is a key determinant of their level of productivity. Comment. List the workplace environment factors effecting workforce productivity.