Master of Business Administration-MBA Semester 3 MB0050 Research Methodology - 4 Credits Assignment Set- 1 (60 Marks) Note: Each question

carries 10 Marks. Answer all the questions. 1.a. Differentiate between nominal, ordinal, interval and ratio scales, with an example of each.[ 5marks] b. What are the purposes of measurement in social science research? [ 5 marks] 2.a. What are the sources from which one may be able to identify research problems? [ 5 marks] b. Why literature survey is important in research?[ 5 marks] 3.a. What are the characteristics of a good research design?[ 5marks] b. What are the components of a research design?[ 5 marks] 4.a. Distinguish between Doubles sampling and multiphase sampling.[ 5 marks] b. What is replicated or interpenetrating sampling?[ 5 marks] 5.a. How is secondary data useful to researcher?[ 5 marks] b. What are the criteria used for evaluation of secondary data?[ 5 marks] 6.What are the differences between observation and interviewing as methods of data collection? Give two specific examples of situations where either observation or interviewing would be more appropriate.[10 marks]. Master of Business Administration-MBA Semester 3 MB0050 Research Methodology - 4 Credits Assignment Set- 2 (60 Marks) Note: Each question carries 10 Marks. Answer all the questions. 1.a. Explain the General characteristics of observation.[ 5 marks] b. What is the Utility of Observation in Business Research?[ 5 marks] 2.a. Briefly explain Interviewing techniques in Business Research? [ 5marks] b. What are the problems encountered in Interview? [ 5 marks] 3.a. What are the various steps in processing of data?[ 5 marks] b. How is data editing is done at the Time of Recording of Data?[ 5 marks] 4.a. What are the fundamental of frequency Distribution? [ 5 marks] b. What are the types and general rules for graphical representation of data? [ 5 marks]

5. Strictly speaking, would case studies be considered as scientific research?Why or why not? [10 marks] 6. a. Analyse the case study and descriptive approach to research.[5 marks]. b. Distinguish between research methods & research Methodology.[5 Marks]

MB0051
Master of Business Administration-MBA Semester 3 MB0051 Legal Aspects of Business - 4 Credits Assignment Set- 1 (60 Marks) Note: Each question carries 10 Marks. Answer all the questions. Q.1 Distinguish between fraud and misrepresentation. Q.2 What are the remedies for breach of contract. Q.3 Distinguish between indemnity and guarantee. Q.4 What is the distinction between cheque and bill of exchange. Q.5 Distinguish between companies limited by shares and companies limited by guarantee. Q.6 What is the definition of cyber crime.

Master of Business Administration-MBA Semester 3 MB0051 Legal Aspects of Business - 4 Credits Assignment Set- 2 (60 Marks) Note: Each question carries 10 Marks. Answer all the questions. Q.1 What are the situations which cannot be referred to arbitration. Q2. What is the role of a Conciliator. Q3. What are the unfair trade practices under the MRTP Act. Q4. What are essentials of a valid offer. Q5. Find out a case where a person appealed under the Consumer protection Act and won. Q6. What does the Information Technology Act enable.

OM0010

Master of Business Administration- SMU MBA Semester 3 OM0010 Operations Management - 4 Credits Assignment Set- 1 (60 Marks) Note: Each question carries 10 Marks. Answer all the questions. 1. Do most of the principles, tools and techniques of Operations Management apply to both manufacturing and service sectors? Justify with examples. 2. Both Manufacturing, as well as service industries has experienced far-reaching impact on their operations because of automation. Explain with an example. 3. Is pay-back period analysis a measure of the investments profitability? Comment. 4. Time taken by three machines on five jobs in a factory is tabulated below in table below. Find out the optimal sequence to be followed to minimise the idle time taken by the jobs on the machines.
Job A B C D E Machine 1 (M1) 6 4 5 3 4 Machine 2 (M2) 8 5 5 4 3 Machine 3 (M3) 7 3 7 6 4

5. Explain the method of work study and method study in the form of a flow chart. Differentiate between work study and method study. 6. What is Failure? Explain with an example. What are the three main causes of failures? Master of Business Administration- SMU MBA Semester 3 OM0010 Operations Management - 4 Credits Assignment Set- 2 (60 Marks) Note: Each question carries 10 Marks. Answer all the questions. 1. One of the serious drawbacks of Indian manufacturing organisations compared to their counterparts in Japan and Korea was the predominant domestic focus in their approach to business. Elucidate. Site an example. 2. The entire world can be perceived today as a Global Village, wherein economic events in one country promptly affect other countries. Explain the statement citing an example.

3. List the assumptions on which Break Even Analysis is based. Explain breakeven point with a sketch. 4. List out the reasons why International companies come to developing countries and locate their business. Name few such companies and their locations in India. 5. Define Statistical Quality Control and explain the various methods associated with it. 6. An employees workplace environment is a key determinant of their level of productivity. Comment. List the workplace environment factors effecting workforce productivity.

OM0011
Master of Business Administration- SMU MBA Semester 3 OM0011 Enterprise Resource Planning - 4 Credits Assignment Set- 1 (60 Marks) Note: Each question carries 10 Marks. Answer all the questions. 1. ERP system can prove to be an effective tool in unorganised sectors and in small scale industries. Justify with examples. 2. The Kanban process of production is sometimes incorrectly described as simple just-in-time management technique. Comment 3. How does ERP inventory module maintain inventory items? List out the different modules under ERP Inventory management. 4. A mobile service provider call centre wants to add a short customer survey at the end of each customer call. Create a questionnaire for the customers. 5. Explain the three types of CRM. Briefly explain the functionalities of CRM sub modules. 6. Describe how you would go about the different phases of the ERP implementation lifecycle, if it were being done in your company. Master of Business Administration- SMU MBA Semester 3 OM0011 Enterprise Resource Planning - 4 Credits Assignment Set- 2 (60 Marks) Note: Each question carries 10 Marks. Answer all the questions.

1. Explain the ERP selection process. List out the ERP tools and their respective vendors available in the market. 2. On what basis manufacturing operations are classified. Explain the different categories. 3. List out the various support technology for ERP systems designed by various companies and their application in various sectors. 4. What is Preventive Maintenance? Explain major subsystems of a Plant Maintenance module. 5. Write short notes on seven major ERP vendorsSAPAG, Baan, PeopleSoft, JD Edwards, Oracle, QAD and SSA. 6. What is BAPI? Why BIAP is considered as commanding tool in the SAP consultants toolkit?

OM0012
Master of Business Administration- SMU MBA Semester 3 OM0012 Supply Chain Management - 4 Credits Assignment Set- 1 (60 Marks) Note: Each question carries 10 Marks. Answer all the questions. 1. ERP system can prove to be an effective tool in unorganised sectors and in small scale industries. Justify with examples. 2. The Kanban process of production is sometimes incorrectly described as simple just-in-time management technique. Comment 3. How does ERP inventory module maintain inventory items? List out the different modules under ERP Inventory management. 4. A mobile service provider call centre wants to add a short customer survey at the end of each customer call. Create a questionnaire for the customers. 5. Explain the three types of CRM. Briefly explain the functionalities of CRM sub modules. 6. Describe how you would go about the different phases of the ERP implementation lifecycle, if it were being done in your company.

Master of Business Administration- SMU MBA Semester 3 OM0012 Supply Chain Management - 4 Credits Assignment Set- 2 (60 Marks) Note: Each question carries 10 Marks. Answer all the questions. 1. Tabulate the events of Supply Chain Management evolution according to chronological dates starting from Ancient times to 2000 AD. 2. The utility of forecasts can be enhanced through collaborative forecasting among supply chain partners. Explain? 3. Explain the Steps in implementing CPFR and the roles and responsibilities of various management levels in implementing the model. 4. What is Customer value? How can differential advantage be achieved through Supply Chain Management? 5. With reference to procurement management, illustrate your own ideas of internal suppliers and external suppliers by taking example of any commodities like soaps or perfumes. 6. Write short notes on the following w.r.t Supply Chain Management. a) Bar Code b) Radio Frequency Identification c) Electronic Data Interchange d) Artificial Intelligence or Expert System

OM0013
Master of Business Administration- SMU MBA Semester 3 OM0013 Advanced Production and Operations Management - 4 Credits Assignment Set- 1 (60 Marks) Note: Each question carries 10 Marks. Answer all the questions. 1. Devise a Manufacturing Strategy plan for a startup automobile company, Bharath Car Audio, which specializes in Car Audio Equipment. 2. With examples show how operational strengths can be used effectively as competitive weapons.

3. Explain with appropriate sketches evolution of production systems starting from guild systems to current automation stage. 4. Consider that you are a project manager in one of the electrical company. You are responsible for planning the materials required to develop a mechanical charger for mobiles. Identify the dependent and independent demands of your project. 5. Analyze the difference between Mass Production and Toyota Production System. 6. Describe Computer Aided Manufacturing. What are the three major challenges faced by Computer Integrated Manufacturing? Master of Business Administration- SMU MBA Semester 3 OM0013 Advanced Production and Operations Management - 4 Credits Assignment Set- 2 (60 Marks) Note: Each question carries 10 Marks. Answer all the questions. 1. Take an example of any product or service industry and explain the factors considered while taking the decision on plant location. 2. Explain briefly the current trends in Operations Management. 3. Imagine you are a manager of ABC company manufacturing 4 wheelers. Write a small briefing to management regarding what is benchmarking, why they should benchmark and what can they benchmark. 4. What is Rapid Prototyping? Explain how concept time to market can be drastically reduced using this technique. 5. What is Business Process? Explain with an example as to why a business process is to be modelled. 6. Explain the seven types of wastes w.r.t Just In Time. Explain what is Kanban and its types.