Scribd Logo
Upload

Welcome to Scribd!

  • Conflict & Co-OperationI

    Uploaded by

    Pinkush Gupta
    12 views10 pages
    The document discusses conflict, cooperation, and negotiation. It defines conflict as a sharp disagreement or opposition that includes a divergence of interests where parties' goals cannot be achieved simultaneously. It also discusses different types of conflict. The document then discusses dealing with conflict through negotiation and explores models for conflict resolution. Finally, it provides factors that facilitate successful cooperative negotiation, such as clear communication, understanding needs and objectives, emphasizing commonalities, finding solutions beneficial to both sides, having common goals, and being motivated to work together.

    Original Description:

    Copyright

    © Attribution Non-Commercial (BY-NC)

    Available Formats

    PPTX, PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    Report this Document
    The document discusses conflict, cooperation, and negotiation. It defines conflict as a sharp disagreement or opposition that includes a divergence of interests where parties' goals cannot be achieved simultaneously. It also discusses different types of conflict. The document then discusses dealing with conflict through negotiation and explores models for conflict resolution. Finally, it provides factors that facilitate successful cooperative negotiation, such as clear communication, understanding needs and objectives, emphasizing commonalities, finding solutions beneficial to both sides, having common goals, and being motivated to work together.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    12 views10 pages

    Conflict & Co-OperationI

    Uploaded by

    Pinkush Gupta
    The document discusses conflict, cooperation, and negotiation. It defines conflict as a sharp disagreement or opposition that includes a divergence of interests where parties' goals cannot be achieved simultaneously. It also discusses different types of conflict. The document then discusses dealing with conflict through negotiation and explores models for conflict resolution. Finally, it provides factors that facilitate successful cooperative negotiation, such as clear communication, understanding needs and objectives, emphasizing commonalities, finding solutions beneficial to both sides, having common goals, and being motivated to work together.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 10

    Negotiation

    Conflict & Co-operation

    Working together isnt always easy

    CONFLICT & COOPERATE

    What should we know about dealing with conflict? Any room for cooperation? How can we negotiate successfully?

    Conflict
    Conflict may be defined as a:
    "sharp disagreement or opposition" and includes "the perceived divergence of interest, or a belief that the parties' current aspirations cannot be achieved simultaneously" and/or an emotional antagonism. Substantive Conflict Emotional Conflict Functional Conflict Dysfunctional Conflict
    a disagreement over issues of substance

    CONFLICT AND NEGOTIATION

    Dealing With Conflict

    The Dual Concerns ModelPruitt, Rubin & Kim

    A B C D in Conflict

    Conflict Resolution Continuum

    Factors facilitating Successful co-operative negotiation


    1. 2.

    COOPERATE AND NEGOTIATE

    3.
    4.

    Clear and accurate communication: Create a free flow of information Understand your own and the others real needs and objectives Emphasise the commonalities and minimise the differences Search for the solution that meets the interests and objectives of both sides Common objective or goal The motivation and commitment to work together

    You might also like