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Flow Diagram of The Questionaire: Vehicle Older Than 3 Years
Flow Diagram of The Questionaire: Vehicle Older Than 3 Years
Yes
No
Current method used for oil change Type of service desired High Quality and Full fledged or Fast and no frills Retail Service Outlets
Preferences of the factors desired in a service Feedback on the 5 min oil change and the 20 check point services provided by Delta
Dealership