JENNELLE M.

BURDEN
4601 Powhatan Ave., Apt. D1, Norfolk VA, 23508 (757)831-1442 jnburden@odu.edu www.jazzyalto29.wordpress.com

OBJECTIVE
To obtain a graduate assistantship in the English department of a college or university .

EDUCATION
Old Dominion University
Degree: Masters of Arts in English Degree: Bachelors of Arts in English December 2012 (Intended Date of Graduation) December 2011

RELATED EXPERIENCE
Office of Housing and Residence Life | Old Dominion University
Assistant Hall Director, Powhatan Village (July 2011 Current) Oversee the job performance of eight Community Assistants. Maintain proper front desk administration processes for Powhatan Village. Uphold all Housing and Residence Life professional practices. Participate in Conduct Hearings as a Conduct Hearing Officer for the Office of Student Conduct and Academic Integrity.

Office of Student Activities and Leadership | Old Dominion University

Preview Counselor (May 2010 January 2011) Participated in student-led panel discussions for incoming freshmen and parents. Facilitated technical lab sessions for freshmen and parents. Collaborated with advisors and professors on campus to ensure the accurate enrollment of incoming freshmen students. Provided parents and incoming freshmen with a professional standard of customer relations befitting Old Dominion University.

Office of Housing and Residence Life | Old Dominion University

Resident Assistant, Nusbaum Apartments (August 2010 May 2011) Served resident population with appropriate programming initiatives. Communicated openly through email, open-door hours, and front desk hours. Responded to resident concerns in a professional manner. Maintained accurate records for resident information, key audits, and room condition reports.

Wachovia Bank | 2316 East Little Creek Road Norfolk, VA 23518

Bank Teller (June 2005 August 2009) Processed transactions for bank clientele in a professional manner. Maintained sole responsibility of replenishing ATM currency of up to $200,000. Utilized bilingual skills to service branchs large Hispanic customer base. Translated Spanish to English for Financial Specialists for new account openings.

REFERENCES
Charles Crawford
Residence Hall Director, Powhatan Village Email: cecrawfo@odu.edu Phone: (757)683-4752

Eugenia Bell
English Teacher, Cox High School Email: eugenia.bell@vbschools.com Phone: (757)468-2205

JENNELLE M. BURDEN