MS-25

Management Programme

ASSIGNMENT SECOND SEMESTER 2011

MS-25: MANAGING CHANGE IN ORGANIZATIONS

School of Management Studies INDIRA GANDHI NATIONAL OPEN UNIVERSITY MAIDAN GARHI, NEW DELHI 110 068

ASSIGNMENT Course Code Course Title Assignment Code Coverage : : : : MS - 25 Managing Change in Organizations MS-25/SEM - II /2011 All Blocks

Note : Answer all the questions and submit this assignment on or before 31st October 2011, to the coordinator of your study center. 1. Explain the concept of Organizational Change. What are the triggers for change? Discuss the factor that triggered a recent change in any organization you are familiar with. Describe the process of implementing those changes. Briefly describe the organization you are referring to.

2. Discuss different group- based approaches to Change. Give the example of an Indian organization which used Quality Circles successfully to implement change and discuss the functioning of the QC in that particular organization.

3. What are the reasons behind resistance to Change? Present an example of a situation in an organization you are familiar with, where change was resisted. Explain how the management successfully overcame the resistance.

4. Define the term Organizational Culture. Explain with the help of an organization you are familiar with, how Organizational Culture influences the change process.

5. Discuss any three Interventions used in Organizational Change. Explain how an intervention was successfully used in an organization you are familiar with.