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ANNEXURES QUESTIONNAIRE MARKET POTENTINAL OF JAYPEE CEMENT IN HARIDWAR REGION

QUESTIONNAIRE FOR RETAILER

Name of retail shop Name of the Owner Address Contact Details

: : : :

. Mob.: .

1. Which is top selling Brand of cement in your shop?

Jay-pee Prism ACC Birla If other specify.

2. Which brand of cement do your customers prefer? Jay-pee Prism ACC

Birla OTHER

3. On which basis do you promote different brand of cement?

Margin Customer satisfaction Brand name To clear the stock

4-Do you advise the customer to prefer Jay-pee cement over other brands? YES NO Dont advise

5-On what basis you advise jay-pee cement to your customer? Price Availability Quality Any other 6-Rate your level of satisfaction with respect to the promotional activities of the JP brand cement? Highly satisfied Satisfied Less satisfied Unsatisfied - 7- Which attempt does you rate as important that should be done Jay-pee on Technical status under brand promotion? Engineer meet

Architect meet Masson meet Builders meet 8-Which of the following brand promotion activity of Jay-pee important for your perception?

Wall painting T.V. advertisement Advertising in Newspaper Radio Advertisement Banners& Hording

9--Have you received any complaints by customer regarding performance of J p cement?

YES NO

10-Which type of complaint does you receive for jay-pee cement? High price Availability Quality aspect Other

11- Any Suggestion regarding to improvement of Jaypee cement?

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