Professional Documents
Culture Documents
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activities: 1] 2] 3] 4] 5] 6] Clause 4.2.3 Control of documents Clause 4.2.4 Control of quality records Clause 8.2.2 Internal audit Clause 8.3 Control of nonconforming product Clause 8.5.2 Corrective action Clause 8.5.3 Preventive action
Records - cannot be amended ( if amended it becomes manipulation) Documents - can be amended. (format is a document. Filled format becomes a record)
a process is an integrated set of activities that uses resources to transform inputs into outputs. Processes are interconnected because the output from one process becomes the input for another process.