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  • Chasiss STS

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    Mohd Nazim Rosli Spc
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    This document contains 11 IT support ticket requests from SMK Orang Kaya Haji school. The tickets include issues with desktop computers restarting, hard drives not being detected, network connectivity problems, and several LCD projectors either not powering on or functioning properly. All issues were assigned a priority level and status of in-progress.

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    This document contains 11 IT support ticket requests from SMK Orang Kaya Haji school. The tickets include issues with desktop computers restarting, hard drives not being detected, network connectivity problems, and several LCD projectors either not powering on or functioning properly. All issues were assigned a priority level and status of in-progress.

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    Attribution Non-Commercial (BY-NC)
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    14 views1 page

    Chasiss STS

    Uploaded by

    Mohd Nazim Rosli Spc
    This document contains 11 IT support ticket requests from SMK Orang Kaya Haji school. The tickets include issues with desktop computers restarting, hard drives not being detected, network connectivity problems, and several LCD projectors either not powering on or functioning properly. All issues were assigned a priority level and status of in-progress.

    Copyright:

    Attribution Non-Commercial (BY-NC)
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    of 1

    Status = In-Progress - Requester = CEA3034-SMK ORANG KAYA HAJI

    Status Date Last update Priority Requester Assigned Category Computer / Laptop Title PC always restart (4) Problem Description TYPE: PC MODEL: DELL OPTIPLEX GX520 LOCATION: COMPUTER LAB SMK ORANG KAYA HAJI S/N: CD6DH1S PROBLEM: PC KEEP RESTARTING WHEN TRYING TO LOAD WINDOW Ticket No.: 197398 Opened on: 15-08-2011 10:08 17-08-2011 14:25 Medium CEA3034-SMK ORANG KAYA HAJI CQA3003-PKG KUALA LIPIS Computer / Laptop PC always restart (4) TYPE : PC MODEL : DELL OPTIPLEX GX520 LOCATION : COMPUTER LAB SMK ORANG KAYA HAJI S/N : HB6DH1S PROBLEM : PC RESTART WHEN LOADING WINDOWS Ticket No.: 197399 Opened on: 15-08-2011 10:10 17-08-2011 14:27 Medium CEA3034-SMK ORANG KAYA HAJI CQA3003-PKG KUALA LIPIS Computer / Laptop CANT READ HDD (4) TYPE : PC MODEL : DELL OPTIPLEX GX520 LOCATION : COMPUTER LAB SMK ORANG KAYA HAJI S/N : 7F6DH1S PROBLEM : CANT DETECT HDD Ticket No.: 197401 Opened on: 15-08-2011 10:12 17-08-2011 14:30 Medium CEA3034-SMK ORANG KAYA HAJI CQA3003-PKG KUALA LIPIS Computer / Laptop HDD NOT WORKING WELL (4) TYPE : PC MODEL : DELL OPTIPLEX GX520 LOCATION ; COMPUTER LAB SMK ORANG KAYA HAJI S/N:GF6DH1S PROBLEM : HDD SOMETIMES NOT WORKING WELL AND HANG Ticket No.: 197402 Opened on: 15-08-2011 10:13 17-08-2011 14:32 Medium CEA3034-SMK ORANG KAYA HAJI CQA3003-PKG KUALA LIPIS Computer / Laptop WONT DETECT NETWORK (4) TYPE : PC MODEL : DELL OPTIPLEX GX520 LOCATION : COMPUTER LAB SMK ORANG KAYA HAJI S/N : 8D6DH1S PROBLEM : WONT DETECT NETWORK EVEN AFTER FORMAT AND REINSTALLATION Ticket No.: 197404 Opened on: 15-08-2011 10:15 17-08-2011 14:34 Medium CEA3034-SMK ORANG KAYA HAJI CQA3003-PKG KUALA LIPIS Computer / Laptop CANT DETECT USB KEYBOARD (4) TYPE: PC MODEL: DELL OPTIPLEX GX520 LOCATION: COMPUTER LAB SMK ORANG KAYA HAJI S/N: 2D6DH1S PROBLEM : WONT DETECT USB KEYBOARD , AND THIS MODEL DOESNT SUPPORT PS/2 KEYBOARD , CANT DO A THING AT ALL. Ticket No.: 197664 Opened on: 16-08-2011 08:05 18-08-2011 12:27 Medium CEA3034-SMK ORANG KAYA HAJI CQA3003-PKG KUALA LIPIS Computer / Laptop LAPTOP WIRELESS NOT FUNTIONING (3) TYPE : LAPTOP MODEL : LENEVO R60 LOCATION : BILIK GURU 1 PROBLEM : CANT DETECT WIRELESS NETWORK EVEN AFTER FORMAT . TYPE : LCD PROJECTOR MODEL : EIKI LC-XB24 LOCATION : BILIK ETEMS 1 PROBLEM : SENSOR NOT FUNTIONING EVEN WITH OTHER REMOTE. HAVE TO MANUAL PRESS TO TURN ON TYPE : LCD PROJECTOR MODEL : GEHA COMPACT 285 LOCATION : BILIK TAYANGAN PSS S/N : AKYN33993899 PROBLEM : NO POWER DETECTED , COULD BE THE POWER SUPPLY IN THE PROJECTOR FAULTY Ticket No.: 197660 Opened on: 16-08-2011 08:01 19-08-2011 10:23 Medium CEA3034-SMK ORANG KAYA HAJI Bahagian Teknologi Pendidikan Pahang Others > Electronic's Equipment LCD PROJECTOR NOT FUNCTIONING (4) TYPE : LCD PROJECTOR MODEL EIKI LC-XB24 LOCATION : MAKMAL SAINS 3 PROBLEM : NO DISPLAY Ticket No.: 197662 Opened on: 16-08-2011 08:02 19-08-2011 10:23 Medium CEA3034-SMK ORANG KAYA HAJI Bahagian Teknologi Pendidikan Pahang Others > Electronic's Equipment LCD PROJECTOR NOT FUNCTIONING (4) TYPE : LCD PROJECTOR MODEL : EIKI LC-XB24 LOCATION : MAKMAL SAINS 4 PROBLEM : NO DISPLAY AND FAULTY Ticket No.: 197396 Opened on: 15-08-2011 09:59 17-08-2011 14:22 Medium CEA3034-SMK ORANG KAYA HAJI CQA3003-PKG KUALA LIPIS

    Ticket No.: 197663 Opened on: 16-08-2011 08:04 19-08-2011 10:20 Medium CEA3034-SMK ORANG KAYA HAJI Bahagian Teknologi Pendidikan Pahang Others > Electronic's Equipment LCD PROJECTOR NOT FUNCTIONING WITH REMOTE CONTROL (4)

    Ticket No.: 197659 Opened on: 16-08-2011 07:58 19-08-2011 10:23 Medium CEA3034-SMK ORANG KAYA HAJI Bahagian Teknologi Pendidikan Pahang Others > Electronic's Equipment LCD PROJECTOR NOT FUNCTIONING (4)

    STS PDF export - 10-10-2011 - 11 items - 1/1

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