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HR Practices in Indian Telecom Sector: BY Amrita Sil
HR Practices in Indian Telecom Sector: BY Amrita Sil
BY AMRITA SIL
ATTRITION:20%-25%
HR PRACTICES IN BSNL
No proper HR practice PRO(Public relationship Officer) Looks after public matters and various award
functions
PROs do not look after any HR functions like
TRAINING & DEVELOPMENT: Mandatory for every employee to go through a training process within 2 years of their promotion Management training, technical training, accounts training etc. Special trainings
PERFORMANCE APPRAISAL: Confidential report(CR) Clerical level Higher officials From JTO Personal CR Adverse CR No Promotion
The best performer in each and every level is given the Sancharsree award .
HR PRACTICES IN AIRTEL
At Bharti Airtel, the Mantra for
employee delight focuses on 5 Ps People, Pride, Passion, Processes and Performance Believe in Open door policy Key aspect of the business focus building a best-in-class leadership team that nurtures talent at every level
Bhartis Code of Conduct is a policy
which aims to provide an independent forum by means of the Office of the Ombudsperson
ATTRITION MANAGEMENT:Developing a strong Bharti Airtel Services community Defining a clear growth path for all employees Creating a uniform frontline Sales/ Service Management structure Creating and implementing effective processes to enhance productivity EMPLOYEE SERVICE ASSURANCE:Educating employees on organization's HR policies and processes Complying with statutory regulations and company policies Standardizing hygiene factors across various role holders
RECRUITMENT PROCESS:In-sourcing large number of employees with Airtels channel partners and associates Outsourcing Establishing and implementing objective recruitment tools such as conducting on-line tests based on psychometric profile, aptitude and skills assessment
COMPENSATION
Flexible compensation structure
Performance Linked Incentive (PLI) schemes This component is linked to both the individual performance against set KRAs and the overall performance. The ESOP Compensation Committee of the Board is constituted in accordance with SEBI (Employee Stock Option Scheme and Employee Stock Purchase Scheme) Guidelines, 1999. The Committee comprises of following six members of whom four are independent and all are non-executive.
employee keeps a check on his/her fitness Tie-ups with leading health service organizations at discounted rates. The company provides Flexible Group Mediclaim insurance to all employees