BM603DL Mock Exam Question: Innovation & TQM Using theory, models and examples to illustrate your answer

r including the use of diagrams where appropriate, answer the following questions, you have 15 minutes per question. 1. Critically discuss the challenges managers face when trying to build innovation into an organisation. 2. Critically evaluate the problems and process of implementing TQM within an organisation.

Using theory and models including the use of diagrams where appropriate, answer the following questions, you have 15 minutes per question. Q1) Explain the process operations managers could use when trying to achieve conformance to specification for a product or service and then critically discuss the methods of control that could be used. Q2) Critically evaluate the association and importance of HRM and the Operations functions to achieve the strategic goals of the organisation using models to compare and contrast the different approaches and needs.

Using theory and models including the use of diagrams where appropriate, answer the following question you have 30 minutes.

Q1) Critically discuss the benefits associated with implementing a quality management approach within an organisation using examples where appropriate illustrate your comprehension and application.