Professional Documents
Culture Documents
Apple Value Chain
Apple Value Chain
Primary Activities
Inbound Logistics: Automated receiving systems Delegate raw materials acquisition Operations: Internal Design Outbound Logistics: Economical/stylist packaging 4/20/12 Direct shipment
Marketing and Sales: Mac Television Ads Secretive Strategy Service: Apple Genius Bar Free consultation
Human Resource Management : Selective hiring process Employee benefits program 4/20/12
Technological Development: Research and Development Patent filing Procurement: Positive relationships with suppliers
Customer Loyalty
Branding
Online Sales
4/20/12
High
No Customization
4/20/12