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SRC FINANCIAL PAYMENT MONITORING SYSTEM

A CASE STUDY OF KOFORIDUA POLYTECHNIC SRC

Dear sir/ madam


We are a research team from the Computer Science department in Koforidua Polytechnic and are seeking to
gather information which will aid us in designing the above mentioned software. We assure you that any
information given will be kept in confidence.
Thank you.
SECTION A: PERSONAL INFORMATION

Tick in the appropriate box where necessary and provide information to the following statements:
1. AGE:
2. Gender:

18-25

26-45

Male

46-70

Others

Female

3. Marital Status:
Married

Single

Divorced

SECTION B: SOFTWARE DEVELOPMENT


4. Are you satisfied with the services rendered at the SRC outlets?
Yes

No

5. If no, please give your reasons

6. Do you have any problem with how payments are made to the SRC?
Yes

No

7. Are there possibilities of clients presenting falsified pay-in slip to SRC?


Yes

No

8. Are you always satisfied with the audit account statements from SRC outgoing executives?
Yes

No

9. If No, state your reason.

SECTION C: SOFTWARE EFFICIENCY


10. Do Manual processes in clearing clients delay registration?
Yes

No

11. How often do delays occur in clearing clients?


Frequently

More frequently

Never

SECTION D: MERITS OF THE PROPOSED SOFTWARE


12. In your opinion, what do you think of the proposed software?
.
..
.

13. What do you think of a Centralized Server monitoring all payments?


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14. Please, suggest some features and measures for the proposed software.

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