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Project Report Template Six Sigma Certification Green Belt and Black Belt Submissions General Comments The following template has been provided as a guideline for the preparation and submission of your project report(s) required for Six Sigma Certification. Your project submission should: Follow as closely as possible the layout and structure of this template Contain similar heading or sections as indicated in this template Be as specific as possible in terms of describing you Six Sigma project, including any supporting details or data that supported the analysis and conclusions drawn from your project Closely adhere to the DMAIC, (Define, Measure, Analyze, Improve and Control), including the description of the project, key learning and milestones from each phase of the DMAIC cycle Present a professional, compelling and sufficiently detailed account of your Six Sigma project, and your role in that process Be approximately 6-8 pages (maximum 8 pages) in length sufficient to provide a concise, yet complete account of your Six Sigma project. Include an executive summary which clearly states the outcome of the project as well benefits to the organization/company who sponsored your work in the project Key process metrics before as well as after the improvement Include the project timeline the start, duration and completion of the project and estimates of time spent in each phase of the DMAIC cycle Optional Include pictures or diagrams to illustrate the project opportunity, before and end results, etc.

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Personal Information Name: <first name, last name> Address: <street, city, province/state, country, zip/postal code> Phone: Email: Certification Goal: (ex. Black Belt, Green Belt Services, Green Belt Manufacturing, Champion) Project Information Project Title: Date Started: Date Completed: Company Name: Company Address: <street, city, province/state, country, zip/postal code> Project Sponsor/Champion: Phone: Email:

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Executive Summary: Six Sigma Project The executive summary should be - 1 page in length and provide a concise and accurate account of the project, including: Problem statement Project scope Major project phase (DMAIC) milestones and key learning Conclusions Project recommendations Actions Taken Benefits realized o Process capability before and after (CPK, PPK, Z, etc) o Financial benefits o Other benefits

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Six Sigma Project Detail Report x Project Phase

Important: The detailed project report should be organized by project phase (DMAIC), and provide sufficient detailed information, along with supporting data or information derived from the application of analytical and other tools which have become the standard for Six Sigma project methodology. DEFINE PHASE Cost of Poor Quality Statement In one or two paragraphs, state the project opportunity in terms of cost of poor quality. What is the impact of COPQ on cycle-time, cost as well as any regulatory impact, if applicable? Customer Satisfaction (Voice of the Customer) In one or two paragraphs, state the impact of cost of poor quality on the customer the customer being the external customer who receives product or service that is directly impacted by the process that is the focus of your Six Sigma project. Describe how the VOC was validated. Financial Benefits Assessment State the financial benefits realized as a result of your project. Describe the method in which these benefits were calculated, and if finance resources were used to calculate as we as confirm the financial benefit. Tools Application List the tools employed during this phase, and any key learning arising from the application of the tools. If analytical tools (ex. 1-sample t-Test) were employed, then describe the results of the analysis and the conclusions you were able to make as a result of the test. Example: Tool: Sample Variance F-test Conclusion/Key Learning: A sample of parts were taken from the machine for lubricant A and then repeated sampling using lubricant B, while holding all other factors constant. The Fcrit for this sample size was 2.139 at an alpha of 0.05. The Fcalc based on the actual sample measurements was 2.653. Since the Fcalc was greater than Fcrit, I was able to reject the null hypothesis that there was no difference due to the type of lubricant used. The resulting p-value of 0.0179 confirms that the result is outside of my established 95% confidence for accepting the null hypothesis. This test result supported managements assumption that the lubricants were contributing to changes 4

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in the process variation, and allowed the project team to pursue this part of the investigation further. MEASURE PHASE Process Mapping/Process Visualization Describe the process mapping technique employed for your project: process map, block diagrams, spaghetti charts, value-stream mapping, etc. Attach, as an appendix to this report, samples of the process maps you used in this project. What were some of the key learning from the process mapping activity? The Vital Few What was the method you and your project team employed to select the vital few input variables (Xs) affecting the output (Y) which was the focus of your project? Data Collection Planning and Execution Outline in brief the data collection plan you employed, discussing both the merits as well as shortcomings (trade-offs) of this approach. What method did you use to determine sample size? What sampling method did you use? Measurement System Analysis Describe if you performed a measurement system analysis (Gauge R&R or Attribute), and the outcome of this study. If no MSA was performed, explain your reason for not conducting one. Capability Studies Describe the outcome of the capability studies you were able to do as a result of your data collection. What were some of the key observations? Include the desired state or future capability targets. Process Control Include process control charts and related observations. Tools Application List the tools employed during this phase, and any key learning arising from the application of the tools. If analytical tools (ex. 1-sample t-Test) were employed, then describe the results of the analysis and the conclusions you were able to make as a result of the test. You may wish to include some or all of the detail data, output and graphs from your tools applications in the appendix of this report. 5

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ANALYSIS PHASE Causality, Relationships and X/Y At this point, you should be describing the input/output relationships that are an important part of your study. Please include in your list of tools the major analyses performed, such as regression, ANOVA, General Linear Model, etc., and describe the application of each of these tools in such a way as to confirm your knowledge in their application as well as interpretation of results. Be sure to include in the main body of this report some graphics and text output from some of the tests. In addition, you may wish to include additional samples of your tools application and supporting data in the appendix of this report. Hypothesis Testing and Other Tests List the tools employed during this phase, and any key learning arising from the application of the tools. If analytical tools (ex. 2-way ANOVA) were employed, then describe the results of the analysis and the conclusions you were able to make as a result of the test. You may wish to include some or all of the detail data, output and graphs from your tools applications in the appendix of this report. IMPROVE PHASE Alternative Solutions Considered Provide some insight into the options that were considered for improvement and why they were not selected (trade-offs, constraints, etc). Recommended Solution(s) Provide some insight into the solution(s) that were finally recommended, and any concerns or risks they posed. CONTROL PHASE Describe the controls that were recommended or implemented that would assist in the day-to-day process management, and sustaining long-term process control and benefits or improvements achieved. Comment on any issues or problems encountered in trying to implement process control, and how these challenges were resolved. In addition to the controls, please list any follow-up actions that were planned after the closure of your project.

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APPENDICES Include in the appendices any information that is too unwieldy to be presented in the main body of the project report. You may wish to include diagrams or charts, statistical software package graphics (ex. JMP, Minitab, SigmaXL, etc), as well as any raw test data. Please include labels or reference tags to your information in the Appendix so that it can be easily cross-referenced with the main body of your project report.