SUMMARY Nagasubramanian (a.k.

a Naga) has 10+ years of experience in software Industry and has worked in P & C Insurance domain for 6+ years. He has experience in TCoE implementation, test management, process and delivery audit, defect management, requirement management, functional testing, Test planning/execution on multiple platforms including Mobile devices (iphone and blackberry) etc. He is also proficient in SEI CMM level 5 processes and methodologies. Naga has contributed to projects as Test Lead, Tech Lead, and Team member in various projects. He has successfully executed projects for major clients such as Travelers Insurance, Freescale Semiconductor MANAGEMENT SKILLS

Test lead for a large program with multiple work streams and one that has high level of maturity in implementing agile concepts Expertise in Test planning, preparing test strategies, planning and managing, Functional, End-to-End, Regression, Performance, Automation Business, and User Acceptance Tests Managing team of test leads/testers and ensure delivery..
Experience in test planning for Mobile devices and test management

Provided testing support for several core technology changes like hardware upgrades/software upgrades
Extensive knowledge in programming and testing using COBOL, JCL, DB2,IMS DB, and ADVANTAGE GEN/ Cool:Gen

Strong knowledge of Software Development Life Cycle (SDLC) and Project Management. Experience with various Project Management methodologies (waterfall, Iterative, Agile). Strong in Leading the team and coordinating with various business and technology group. Has good exposure to quality processes including SEI CMM 5 Level processes for software development Good knowledge in SQL Additional Skills: Communication, Monitoring, Troubleshooting and Presentation, Team player. TECHNICAL SKILLS FUNCTIONAL TECHNOLOGY

Quote, Policy Processing, Claims, Rating, Underwriting and Output, Interface, Business Rules. Billing - Loss Sensitive, Direct Bill, Guaranteed Cost for Business insurance and New business processing for Personal Insurance, Commercial and construction surety Bonds Manufacturing order processing systems. Software development life cycle methodologies (waterfall, Iterative, Agile). Projects Scoping, Risk Management, Project Execution & Control, Planning, Estimation, Change Control Management., Dependency management Data Validation, Functional, End-toEnd, Regression, Performance, Business, and User Acceptance Test

Tools and Databases - DB2, VSAM, IMS DB & DC,File-Aid,CA-7, Advantage Gen,MYSQL, CICS, Cool: Gen, Crystal Reports V11.0. Operating systems - Windows XP, NT/2000 and Linux. Utilities ISPF 4.8, TELON,EOS, QMF MS-Office, File Manger, File Master, Endevor, HP Quality center 10.0 Others AQT, Microsoft Office software (Word, Excel, PowerPoint, Visio), Lotus Notes. Version Control Systems - MS Visual Source Safe (VSS), SharePoint.

PROFESSIONAL EXPERIENCE

Travelers Click (Travelers Indemnity Co.) Test Lead Aug 2011 Current Project Summary:

Hartford CT

Travelers click is a new portal which provides for the agents in the Bond Line of business to issue low risk bonds. A set of legacy systems are currently managed by underwriters to issue bonds. To save underwriter time, bonds with risk level 1-4 for bond type miscellaneous surety can be issued using Travelers click. The program is implemented in stages with new business transactions first followed by Policy change, renewals, and cancellation transactions. The Travelers click portal displays the Base Premium and Net Annual Premium which is generated by a rating engine based on the values entered by the agent. The portal supports billing the agency or directly to the customer. The portal also provides an internal site which provides for setting up the account parameters and managing the aggregate limits for the accounts Test strategizing and planning for QA activities Test estimation (ROMs and High level) for program activities Review of test plans for sprint activities Facilitating of defect triage meetings Defect queue management Definition and updates defect management process

Automation planning for the program Regression planning and management SME support for sprint QA activities Inputs to QA delivery model and continuous improvement of processes Monitoring preparation of test execution, closure reports End to end testing planning and management Planning and management of QA support for ILOG,CGI rating Dependency management, Risk Management for testing UAT planning and support Status reporting

Travelers PI Direct (Travelers Indemnity Co.) Test Lead 2010 Jul 2011 Project Summary:

Hartford CT Jan

Direct portfolio is set of web based portals for customers who wants to purchase personal insurance policies from Travelers directly. It also provides an option to the customers to affix signature to the policy documents electronically. A wide array of products for Lines of business such as Auto, Renters, and Home can be purchased using these portals to cater the businesses that have partnerships a.k.a affinities, customized web pages are presented so that it provides a personalized look and feel for that customer. Plan and manage QA support for the weekly, bi-weekly and monthly releases. Prepare Test strategy and test plans for the projects as required and provide walk through for the various stakeholders involved Allocate tasks to the various leads in the team and review the deliverables Oversee the regression coverage for the project and advice the testers/management on optimum regression coverage Define and manage defect management process for the project Worked as test coordinator for the Recontact project where co-ordination between the different areas involved in the project was facilitated Plan for testing the Iphone and Blackberry apps in for the direct portfolio and sign off for the release Prepare status reports, metrics reports for customer and cognizant management

Travelers Billing PASD (Travelers Indemnity Co.) Hartford CT Module Lead Jan 2006 - Jan 2010 Project Summary: Billing is real-time, mainframe computer system used by Travelers to generate Invoice and payment of the invoice. Clients will pay the invoice amount in order to have the policy active. Billing tracks the dollar flow across the portfolio. Loss Sensitive Billing is one of the five portfolios of the Billing. Here the billing is based on the Losses, the clients actually incur. The initial pricing is done through LSP (Loss Sensitive Pricing) and after a specified period of time, the Loss Sensitive billing application, calculate the bills using the Loss data provided by the Loss Database. The Premium calculation and invoicing is based on actual Losses incurred.
Estimation of the change required Involved in Peer reviews.

Allocate tasks to the team; perform work management, status tracking and act a liaison between offshore team and customers providing technical design to team on the requirements. Perform quality checks to ensure proper deliverables Report status and metrics on the Project using cognizant proprietary tools to cognizant senior management and customers. Based on the reports propose process improvements to increase productivity Maintain KT documents and other Project manuals up-to date Perform health check on the applications by reviewing the logs on regular basis to ensure system up time to maximum Fix out of balance situations in the different databases due to wrong key in data or system bugs Answer queries by customers raised on a ad hoc basis on business logic, errors/issues in processing Provide performance improvement ideas by reviewing the inefficient access paths in the DB2 queries/ Database calls

Automate Early Release in GPS (Freescale Semiconductor Inc) Module Lead Aug 2005 Jan 2006

Chennai, India

Project Summary: Global Pricing System(GPS), the core pricing system of the client has the early release process where changes are made to the prices in middle of quarter(Before next price effective date).Currently the process of updating of order processing system namely, DBP Mass change Updating of sales orders when there is any Distributor buy price changes QSO Cancellation Cancellation of quote for sales order whenever a device is added to the Price book Ship and Credit Expiration Expiration of a Ship and Credit authorization when a device goes out of price book Exit Cost Processing Updating the sales orders when a device is removed from the price book Of early release is done once in a quarter (On price book effective date) New process requires the updates to be done to the order processing systems in mid quarter also i.e. whenever early release process is performed on the GPS side. This is performed based on ER effective date. Also the jobs needs to be synchronized to prevent duplicate data
Involved in Design, coding and testing of the project Ensured the deliverables are as per quality standards and worked on defect prevention activities

Global Integrated Blue Chip (Freescale Semiconductor Inc) Developer Jul 2005

Chennai, India Jan 2005

Project Summary: The Distributor community of Freescale Semiconductor Inc works with the end customers to develop new devices, which are, customized for them/ their business area. Freescale rewards the distributors with certain incentives based on the opportunities created by the distributors manually. These classes of devices are

called Blue Chip Devices. Now after the changes to quoting/pricing logic the prices will be discounted after applying the appropriate percentages based on the region/core device combination. Prices like quote price, recommended price has to be recalculated.
Involved in Design, coding, testing, and implementation for the project. Prepared design document for the critical pricing logic. Ensuring that all deliverables adheres to quality standards and processes. Involved in defect prevention activities

Application Maintenance and Support (Freescale Semiconductor Inc) Chennai, India Developer Mar 2002 Dec 2004 Project Summary: The project objective is to provide Application Support Services for the client in various business areas. The project involved an initial knowledge transfer phase and a steady state. An application support service involves developing new programs, Jobs and maintaining existing programs as per the business requirements. Production support services are provided on a 24X7 basis, which ensures smooth execution of the business specific Job streams. On occurrence of production problems, respond and resolve them in adherence to clients SLA. In addition, various user queries related to application functionality needs to be addressed accordingly.
Involved in resolving production problems. Involved in knowledge transfer of the Demand Management business area (Critical systems like Sales orders, Quoting, Pricing, Scheduling, EDI are part of Demand Management), applications. Developed new batch and online applications. Involved in Analysis, Design, Coding, Review, Testing and Test case preparation for the enhancement activities. Involved in interaction with the onsite counterpart for the resolution of the daily issues. Provided technical support to the team. Ensuring that all deliverables adheres to quality standards and processes. Ensuring timely deliveries of work requests in accordance to clients SLA. Worked on Year End process which is a complicated process of analyzing jobs and the application and making sure that business process of client does not get affected. The year end processed is done because of mismatch that occurs between clients fiscal calendar and the actual year end. Worked on process improvement (New estimation template for project) Provide KT and participate in certification for New joiners/Team members Prepare KT content list and plan for systems supported Involved in Defect prevention as DPG member participating in defect prevention activities

EDUCATION

Master of Computer Applications Bachelor of Science

Indira Gandhi National Open University New Delhi, India. University of Madras, Tamil Nadu, India.