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  • A History of Quality

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    Pankti Amin
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    W. Edwards Deming is considered the founder of quality management, introducing statistical process control methods to measure variation and continuously improve processes to prevent flawed products, as well as advocating for worker involvement to identify necessary corrections with management support. Joseph Juran argued that a shift to quality can occur within a company's existing decision-making framework, while Kaoru Ishikawa promoted quality circles as work groups to discuss improving quality and solving production problems with an emphasis on total quality.

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    W. Edwards Deming is considered the founder of quality management, introducing statistical process control methods to measure variation and continuously improve processes to prevent flawed products, as well as advocating for worker involvement to identify necessary corrections with management support. Joseph Juran argued that a shift to quality can occur within a company's existing decision-making framework, while Kaoru Ishikawa promoted quality circles as work groups to discuss improving quality and solving production problems with an emphasis on total quality.

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    7 views3 pages

    A History of Quality

    Uploaded by

    Pankti Amin
    W. Edwards Deming is considered the founder of quality management, introducing statistical process control methods to measure variation and continuously improve processes to prevent flawed products, as well as advocating for worker involvement to identify necessary corrections with management support. Joseph Juran argued that a shift to quality can occur within a company's existing decision-making framework, while Kaoru Ishikawa promoted quality circles as work groups to discuss improving quality and solving production problems with an emphasis on total quality.

    Copyright:

    Attribution Non-Commercial (BY-NC)
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    A History of Quality

    Turning point in the history of quality occurred in Japan after World War II.

    W. EDWARDS DEMING: He is widely acknowledged for his contributions to the reemergence of postwar Japan.

    Considered as the founder of the quality management.

    Statistical Process Control

    - Methods of measuring variation and continuously improving work processes before the final inspection stage to prevent the production of flawed products.
    Worker Involvement

    - Workers could identify many of the necessary corrections, given the appropriate knowledge and support from management.
    - Use of correct processes.

    JOSEPH JURAN The change to quality can happen much

    like other shifts within a company- that is, using the current framework for organizational decisions and action. Quality Trilogy
    KAORU ISHIKAWA Quality Circle:

    Work group that meets to discuss ways to improve quality and solve production problems. Emphasis on focusing the total quality

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