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  • Dell - ROA Call Log Sheriff Laptop Motherboard

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    Richmond Ogigai
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    The document is a call logging template for a Dell computer repair in Rest of Africa. It provides information about the customer, Dell Latitude E6410 computer, and issue details. The computer was not coming up and testing confirmed the processor and memory were working. The recommended part to fix the issue is the motherboard. The template aims to collect necessary information from Dell partners to efficiently service customers and reduce downtime.

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    Dell_ROA Call Log Sheriff Laptop Motherboard

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    The document is a call logging template for a Dell computer repair in Rest of Africa. It provides information about the customer, Dell Latitude E6410 computer, and issue details. The computer was not coming up and testing confirmed the processor and memory were working. The recommended part to fix the issue is the motherboard. The template aims to collect necessary information from Dell partners to efficiently service customers and reduce downtime.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOC, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    26 views1 page

    Dell - ROA Call Log Sheriff Laptop Motherboard

    Uploaded by

    Richmond Ogigai
    The document is a call logging template for a Dell computer repair in Rest of Africa. It provides information about the customer, Dell Latitude E6410 computer, and issue details. The computer was not coming up and testing confirmed the processor and memory were working. The recommended part to fix the issue is the motherboard. The template aims to collect necessary information from Dell partners to efficiently service customers and reduce downtime.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOC, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 1

    Rest of Africa Call Logging Template

    * Service Tag:
    Express Service Code: H52FVM1

    *System Model: *Company Name: *1st contact: *Tel number: *2nd contact: *Tel number: *E-mail address: *Physical address
    where the part must be send: * Postal Code:

    Dell latitude E6410

    Tetra Pak West Africa Richmond Ogigai +2348035352432 Adenrele Ayoola-Johnson +234 01 4482820 Richmond.Ogigai@tetrapak.com 8, secretariat Rd Alausa Ikeja. Lagos

    *Problem description: *Troubleshooting


    performed:

    Computer Not Coming Up

    Confirmed Processor and Memory are working

    *32 Bit Diag / LED


    Codes (If Applicable):

    *Blue Screen Error (If


    Applicable): NA *Battery S/N: (Mandatory if Battery) NA *Monitor S/N: (Mandatory if Monitor) *Swap Machine Service Tag: Recommended Part/s to Mother Board Fix: * Compulsory Fields which are required to be completed in detail on every call. *Compulsory Fields when Applicable: The above are requirements are aimed at the Dell Partners and not mandatory for end users. When completing the Call Log Template with all the required info as above, our customers will be assured an efficient as possible service reducing downtime.

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