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  • Case Id (To Be Provided by Call Centre)

    Uploaded by

    Tapaswi Deepak
    32 views17 pages
    This document contains a customer support form for logging a call with required customer and product details. The form requests information like customer name, contact person, address, phone number, city, state, email, product category, model number, serial number, and a description of the problem. It also provides instructions to fill out the mandatory fields marked with an asterisk and send the completed form to a provided email address.

    Original Description:

    this format helps in maintaining call register

    Original Title

    Call_logging_Format.xls

    Copyright

    © Attribution Non-Commercial (BY-NC)

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    XLS, PDF, TXT or read online from Scribd

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    This document contains a customer support form for logging a call with required customer and product details. The form requests information like customer name, contact person, address, phone number, city, state, email, product category, model number, serial number, and a description of the problem. It also provides instructions to fill out the mandatory fields marked with an asterisk and send the completed form to a provided email address.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as XLS, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    32 views17 pages

    Case Id (To Be Provided by Call Centre)

    Uploaded by

    Tapaswi Deepak
    This document contains a customer support form for logging a call with required customer and product details. The form requests information like customer name, contact person, address, phone number, city, state, email, product category, model number, serial number, and a description of the problem. It also provides instructions to fill out the mandatory fields marked with an asterisk and send the completed form to a provided email address.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as XLS, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 17

    1.

    0.8

    0.6

    Case id (To be provided by Call Centre)

    Fillup this form & send to mail ID "acer.cc@rteservices.com ".

    0.4

    0.2

    Call Logging
    Required Details
    Customer Name (i.e Company/Organization Name)* Contact Person Name* Customer Address * Mobile No.* City Name* Nearby Major City Name State* Email ID (_If Any_) Product Category Product Model No* Product Serial No.*

    Problem Description* Case id (To be provided by Call Centre) Fillup this form & send to mail ID "acer.cc@rteservices.com ". NOTE : Information mentioned with * is mandatory for Call logging.

    Purchased at metro cash & carry INDIA pvt ltd.

    Sales person

    Metro Cash & Carry Pvt Ltd, Uppal, Hyderabad


    040-671380000 Hyderabad

    Andgra Pradesh

    ACER Laptop Aspire 5830T

    LXRHJ0100212801CC71601

    1-Free bees not given as mentioned on the box,2Product warranty Expired,3-LCD monitor broken at the right side top edge,4-Even demo version of MS

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