How to use your Removal Request Template workbook

Step 1
Print this page.
Step 2
Refer to the "Data Definitions" tab so you can familiarize yourself with the data that will be entered into your template. We reco
the Definitions sheet so you can refer to it as you examine your template.
Step 3

Click on the "Removal Request" tab below to view the template you will follow to create Removal Request for Amazon to remo
products. The column headers in bold are the required fields - columns in green background are item-level (as opposed to ord
have your request uploaded properly, please complete all required fields. If you are not providing data for a particular field, lea
(do not fill it with N/A or something similar). Bold/color formatting is not exported and will not interfere with processing.
Step 4 - Order-level Grouping

Sort your data table by the column marked MerchantRemovalOrderID, so that items from the same order are contiguous. Yo
group-level data for the order-level data in subsequent (all but the first) items in an order (e.g. no need to copy the same Addr
every item in an order). There is an 10,000 limitation on Msku, a file with more than 10,000 Mskus may cause the file upload t
removal request to be created.

Step 5 - Example
See the "Example" tab for an example upload. In order to avoid including invalid information in your removal request, do not w
removal requests within the "Example" worksheet. If you would find it helpful, feel free to add color, bold, borders and other for
additional text) to the Removal Request Template.
Step 6 - SAVE AS TAB-DELIMITED

Save your file (as tab delimited .txt file format) and upload via Seller Central. We highly recommend saving the file for your fut
How to complete your
Label Name
MerchantRemovalOrderID

RemovalDisposition

AddressName

AddressFieldOne

AddressFieldTwo

AddressFieldThree

AddressCity

AddressCountryCode

AddressStateOrRegion

AddressPostalCode

ContactPhoneNumber

DestinationStateGSTNumber

RemoveFromFCCode

ShippingNotes
MerchantSKU
SellableQuantity
UnsellableQuantity
lete your Removal Request templates
Definition and Use
A unique identifier for the order. You may use any ID that will help you track
this order. This removal id will be viewable on your packing slip and ship
label.

Identification of how you would like your items removed: return, disposal,
pickup, donate (media items only)

Each Removal Order ID should only have one disposition. If 10 items need
destroy and 10 need removed there should be two removal Order IDs.

The name of the recipient.

The first line of the recipient's address.

The second line of the recipient's address, if applicable.

The third line of the recipient's address, if applicable.

The city of of the recipient's address.

The country of the recipient's address.

The state or region of the recipient's address.

The postal (zip) code of the recipient's address.

The phone number of the contact that can be contacted for removal
purposes.

GST details for the recipient's address

The registered FC code from which removal is desired. If this is left blank,
removal gets created at the network level i.e., the system allocates the
appropriate FC to create removals.

A unique identifier for the product, assigned by the merchant. The SKU must
be unique for each product listed.
The number of sellable items to be removed
This is the number of unsellable items to be removed
Accepted Values
An alphanumeric string - 10 characters in length

return
expeditedReturn
disposal
pickup
donate (not yet available)
liquidate (not yet available)

An alphanumeric string; 1 character minimum in length and 50 characters

maximum in length.
An alphanumeric string; 1 character minimum in length and 60 characters
maximum in length.
An alphanumeric string; 1 character minimum in length and 60 characters
maximum in length.
An alphanumeric string; 1 character minimum in length and 60 characters
maximum in length.
An alphanumeric string; 1 character minimum in length and 50 characters
maximum in length.
An alphanumeric string 2 character in length. Currently, the only acceptable
value is US.
An alphanumeric string 2 character in length. Currently, we only accept
standard 2-character state abbreviations.
An alphanumeric string; 5 character minimum in length and 10 characters
maximum in length.
An alphanumeric string; 1 character minimum in length and 20 characters
maximum in length.

15 alpha numeric characters without special characters; NA when creating

removal for only non-taxable items
BOM1
DEL2
BLR5
All the FC codes are listed on the following help page -
https://sellercentral.amazon.in/gp/help/200280650

An alphanumeric string; 1 character minimum in length and 40 characters

maximum in length.
Zero or a positive integer
Zero or a positive integer
Example Required Notes
PO554678 Required

return Required

Raghu Lakkapragada Required

65, 13th A Cross, 8th Main, Required

BTM Layout 2nd Stage Desired

Desired

Bangalore Required

IN Required

KA Required

560031 Required

206-555-5555 Required if
RemovalDisposit
ion is RETURN
321YUBOMSMAA98S Required

Desired

MySku124 Required
Item Level Columns
0 Required
12 Required Item Level Columns
MerchantRemovalOrderID R-110525AA

RemovalDisposition RETURN

AddressName Raghu Lakkapragada

AddressFieldOne 65, 13th A Cross, 8th Main,
AddressFieldTwo BTM Layout 2nd Stage
AddressFieldThree
AddressCity Bangalore
AddressCountryCode IN
AddressStateOrRegion KA
AddressPostalCode 560031
ContactPhoneNumber 206-555-5555
DestinationStateGSTNumber 321YUBOMSMAA98S
RemoveFromFCCode BOM1
ShippingNotes

MerchantSKU SellableQuantity UnsellableQuantity

511882770-1155751404029 5 0
Digital_Camera_Extraordinaire 2 3
Dipika'sCordlessPhone 4 1
MerchantRemovalOrderID

RemovalDisposition

AddressName
AddressFieldOne
AddressFieldTwo
AddressFieldThree
AddressCity
AddressCountryCode
AddressStateOrRegion
AddressPostalCode
ContactPhoneNumber
DestinationStateGSTNumber
RemoveFromFCCode
ShippingNotes

SellableQuantit
MerchantSKU UnsellableQuantity
y
Error
The removal order were created: {removalId}
An error prevented this feed from being processed. No removal order was created.
Duplicate Removal Order Id. No removal order was created.
Invalid label "{label}".
Value expected for "{label}".
Excess data found outside column 1 and 2. Unable to process "{label}"
Merchant removal order id is too long than {maxlength}
RemovalDisposition "{disposition}" is not valid.

Item not added to removal.

MerchantSKU, SellableQuantity and UnsellableQuantity column headers are required.
Invalid Merchant SKU. Item not added to removal order.
Invalid Sellable Quantity value. Item not added to removal order.
Invalid Unsellable Quantity value. Item not added to removal order.
Missing Quantity value. Item not added to removal order.
Invalid item line format. Item not added to removal order.
GSTIN missing or inappropriate. No removal order was created. For more help with this error, see
https://sellercentral.amazon.in/gp/help/201604530
Removal by FC code inappropriate. No removal order was created. For more help with this error, see
https://sellercentral.amazon.in/gp/help/201604530
Description

When DestinationStateGSTNumber fields are blank, or does

not have the accepted values in Removal Data Definition