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Presentation on

Non-Verbal communication
Submitted By: Madhavi Kulkarni

Communication
Communication is interchange of thoughts and opinions or information by speech, writing or signs Is transfer of information from one person to another

Types of communication
Communication

Verbal communication

Non-Verbal communication

Non-Verbal communication
It is a transmission of messages by some medium other than speech or writing. It could be visual or auditory signals. It is very necessary to realize as to when & where to use them in place of verbal communication.

Contd
Body language & other non-verbal cues occupy 93% of our communication whereas speech takes only 7%.

Body Language
It is communication of personal feelings,emotions,attitudes & thoughts through body movements.

Types of Non-verbal Communication


Kinesics:Facial expressions,Postures & Gestures. Oculesics:Eye Contact Haptics:The communication of touch Proxemics:The Communication of space & proximity. Chronemics:The effect of time on communication

Contd.
Paralinguistics:Variations in pitch,speed,volume & pauses that convey meaning. Physical Appearance:Attire,accessories,etc..

Contd
Body language includes gestures,postures,facial expressions,eye contact & physical appearance. That is What we say? is less important than How we say it?

Gestures
A gesture is a form of non-verbal communication made with a part of the body, used instead of or in combination with verbal communication.

Types of Gestures
The most famous type of gestures are the so-called emblems or quotable gestures Another type of gestures are the ones we use when we speak. These gestures are closely coordinated with speech

Dos & Don'ts of Body Language


Dont cross your arms or legs Have eye contact, but dont stare Dont be afraid to take up some space Relax your shoulders Nod when they are talking Dont slouch, sit up straight Lean, but not too much

Contd
Dont touch your face Keep you head up Use your hands more confidently Dont stand too close

Why to improve Body Language?


Words are only 7 percent of your communication
Emotions are linked to your body language

Improve your communication skills


Better first impressions

Space Distancing
Give people room and keep out of their space Entering to close can be intrusive and viewed as aggressive

Thank You!

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