AX4 Installing An iSCSI Storage System Master 347310

Here is Your Customized Document
Your Configuration is:

Action to Perform - Install Storage-System Model - AX4-5i (AX4-5I) - iSCSI dual SP Connection Type - iSCSI Network Server Operating System - Windows Storage-System Status - New Storage Arrived In Cabinet - No Server Status - New Storage-System Disks to Install - No NICs/HBAs to Install - Any NIC iSNS Service - No iSCSI Security (CHAP) - No Management Tool - Navisphere Express
Reporting Problems
To send comments or report errors regarding this document, please email: UserCustomizedDocs@emc.com. For issues not related to this document, contact your service provider. Refer to Document ID: 347310
Content Creation Date 2008/8/19
AX4-5 Series
Installing an AX4-5i Storage System in an iSCSI Network Configuration with a Microsoft Windows Server with EMC PowerPath
If you want to install an AX4-5i storage system in a network configuration with a Microsoft Windows server, this document is for you. You can use the procedures in this document to set up configurations with a new or existing storage system that you want to connect to a new or existing server. The main topics are: Terminology.................................................................................. Before you start ............................................................................. Verifying the storage-system parts .................................................. Installing the storage-system parts in a cabinet or rack ..................... Connecting the storage-system expansion ports............................... Connecting power cables ............................................................... Powering up the storage system ..................................................... Connecting the storage-system management ports to the LAN ............................................................................................ Confirming hardware installation ................................................... Initializing the storage system ........................................................ Upgrading storage-system software................................................ Registering the storage system with your service provider ............... Installing NICs or iSCSI HBAs in the server .................................... Installing or updating the NIC or iSCSI HBA driver......................... Installing NIC or HBA iSCSI initiator software (Windows 2000 and Windows Server 2003 hosts only)................................................... Assigning an IP address to a NIC or iSCSI HBA .............................. Installing PowerPath on a server .................................................... Installing the Navisphere Server Utility .......................................... Modifying TCP/IP registry settings ................................................ Connecting iSCSI ports in a network configuration .......................... Configuring iSCSI initiators for a configuration without iSNS........... Registering the server with the storage system ................................ Configuring a new storage system .................................................. 3 5 8 10 19 20 25 27 28 30 37 44 46 48 50 53 55 60 63 65 67 70 73
Verifying your high-availability iSCSI configuration ....................... 78 Preparing virtual disks to receive data ............................................ 80 Verifying your failover configuration with PowerPath ..................... 81
Terminology
This document uses the following terms:
host A computer that is or will be connected to a CLARiiON storage system. This computer is called either a management station or a server, depending on how it is or will be connected to the storage system. A host from which you manage CLARiiON storage systems. It must be on the same network as the storage-system management ports. A management host may also be a server. A host that is already or will be connected over a network to the iSCSI ports on a CLARiiON storage system. A management host may also be a server. A server that is not already connected to or set up for a CLARiiON storage system. The network interface card (NIC) or iSCSI host bus adapter (HBA) that is already installed in a server. The NIC or iSCSI HBA that was not already installed in the server. An AX4-5 series system with two storage processors (SPs) an AX4-5 or AX4-5i storage system. An AX4-5 series system with two storage processors (SPs) an AX4-5 or AX4-5i storage system with the expansion pack enabler installed. A storage system that is not connected to a server or configured for storage. It is just as it was shipped to you. A storage-system component that you can add to your storage system or replace in your storage system at your site. Examples of FRUs are disks andpower/cooling modules. A disk processor enclosure that contains 1 or 2 storage processors (SPs) and 4 to 12 disks. A disk-array enclosure that provides additional storage for a DPE-AX with 2 storage processors and an expansion pack installed. Each DAE-AX supports a maximum of 12 disks.
management station
server
new server existing NIC or iSCSI HBA new NIC or iSCSI HBA base dual-SP system expansion dual-SP system new storage system field-replaceable unit (FRU) DPE-AX DAE-AX
storage processor (SP)
A printed-circuit board with processors, memory modules, and control logic that manages the I/O between the server and the disk modules. A set of disks with the same capacity and RAID type on which you create one or more virtual disks. A grouping of physical disk partitions into one span of disk storage space. Each virtual disk you create is distributed equally across the disks in the disk pool. A virtual disk looks like an individual disk to the servers operating system. A virtual disk is created with Navisphere Express. A NIC or iSCSI HBA port that issues requests to send data to or receive data from a target in the storage system. A storage-system SP port that accepts and responds to requests from an initiator. Such a port is called an iSCSI data port. Challenge Handshake Authentication Protocol. An optional security mechanism to control access to an iSCSI storage system over the iSCSI data ports. Microsoft Internet Storage Naming Service (iSNS) provides automated discovery, management and configuration of iSCSI devices.
disk pool virtual disk
initiator target CHAP
iSNS
An AX4-5i storage system has two SPs, so it is called a dual-SP system.
Before you start

Review the support matrix on the Service & Support page of the storage-system support website to confirm that the following are supported: The server hardware that will access the storage system. The operating system version running on the server hardware. Read the release notes for your storage system, which are available on the Service & Support page of the storage-system support website.
The url for the storage-system support website is in the Documentation and Support document that shipped with your storage system.
For a new storage-system installation, you will need to: If you ordered a rackmount cabinet for your storage system To review the Site Preparation Guide for the 40U-C Cabinet, which shipped with the cabinet, to ensure that the site in which you want to install the storage system meets the site requirements. This guide is on the resources and documentation CD that shipped with the system and is available on in the Technical Documentation and Advisories section on the Powerlink website. Especially important is confirming that your facility has appropriate electrical wiring in place to accommodate your cabinets power cables. To support all of the storage systems high-availability features, the cabinet must receive power from two discrete circuits. To verify that your facility has: Electrical wiring in place to accommodate your installations power cables. To support all the storage systems high-availability features, you must receive power from at least two separate circuits. Adequate network wiring to provide each storage-system storage processor (SP) management port with a discrete Ethernet connection and IP address. The storage-system management ports can connect to either a 10/100/1000 or 1-gigabit Ethernet LAN. EMC recommends a 1-gigabit Ethernet LAN for best performance.
5
The following network information from the person responsible for your network: Static IP address for each SP in the storage system. Subnet mask for the LAN to which you will connect the storage-system management ports. Default gateway for the LAN to which you will connect the storage-system management ports. Storage-system iSCSI network information, including static IP address, subnet mask, and default gateway for each storage-system iSCSI port that you will use. The network configuration information, including the IP address and network mask, for any NICs or iSCSI HBAs that you are installing. Optional iSNS server information. CAT 5 or higher Ethernet network cables for storage-system management port connections (one per SP). For any installation, you will need: A Navisphere management station with a supported Internet browser for running Navisphere Manager and on the same network as the storage-system management ports. This host can also be a server. For supported host and browsers, refer to the E-Lab Interoperability Navigator on the Powerlink website. A supported Windows host on the same subnet as the storage-system management ports. You can use this host: As a Navisphere management station To initialize the storage system To run the Navisphere Service Taskbar, which runs only on a Windows host. As a CLARalert monitor station, which must be a Windows host, but cannot be a server (that is, it cannot send I/O to the storage-system data ports). A Windows 2000, Windows Server 2003 or Windows Server 2008 host that is or will be a server with iSCSI connections to the storage system. This server must have a supported server configuration; that is, it must have all required updates, such as hot fixes or patches, installed.
6
A Navisphere management station with a supported Internet browser that is on the same network as the storage-system management ports. This host can also be the server. For supported Internet browsers, see the AX4-5 release notes on the Service & Support page of the storage-system support website. A CAT 5, CAT 5e, or CAT 6 Ethernet network cable (100 meters maximum) for each iSCSI port that will connect the storage system though network routers or switches to the NICs or iSCSI HBAs in the server. We recommend CAT 6 cables for best performance. These cables may already be connected for a configuration with an existing storage system or existing server. For cable specifications, refer to Technical Specifications on the Learn page of the storage-system support website. For a network configuration, Ethernet network cables as needed for the hosts. These cables may already be connected for a configuration with an existing storage system or existing server.
We recommend discrete networks dedicated to iSCSI traffic. In a server with multiple NICs or iSCSI HBAs that are connected through network routers or switches to the storage system, each NIC or iSCSI HBA initiator port must be on a separate subnet.
For cable specifications, refer to Technical Specifications on the Learn page of the storage-system support website. A method for writing data to a virtual disk on the storage system that will test the paths from the server to the storage system. You can download an I/O simulator (Iometer) from the following website: http://www.iometer.org/.
Verifying the storage-system parts

Using the information in Table 1, verify that your storage system has the basic components shipped individually. If the components shipped individually, the disk modules may be shipped separately from the DPE-AX enclosure and the optional DAE-AX enclosures. Table 1 shows the disk modules installed in the DPE-AX enclosure and the DAE-AX enclosure.
Table 1 Component Storage-system hardware components Description AX4-5i DPE-AX (front view)
PN:123456789 REV 123 PN:123456789 REV 123 PN:123456789 REV 123 PN:123456789 REV 123 PN:123456789 REV 123 PN:123456789 REV 123
SN: 1234ABCD1234ABC 123 BPS SN: 1234ABCD1234ABC 123 BPS SN: 1234ABCD1234ABC 123 BPS
SATA 500 GB
7.2K RPM
SATA 500 GB
7.2K RPM
SATA 500 GB
7.2K RPM
SATA 500 GB
7.2K RPM
PN:123456789 REV 123
PN:123456789 REV 123
PN:123456789 REV 123
SN: 1234ABCD1234ABC 123 BPS
SATA 500 GB
7.2K RPM
SATA 500 GB
7.2K RPM
SATA 500 GB
7.2K RPM
SATA 500 GB
7.2K RPM
PN:123456789 REV 123
PN:123456789 REV 123
PN:123456789 REV 123
SATA 500 GB
7.2K RPM
SATA 500 GB
7.2K RPM
SATA 500 GB
7.2K RPM
SATA 500 GB
7.2K RPM
CL3769
AX4-5i DPE-AX (rear view)

FRU Label FRU Label
CL3771
CL3772
One standby power supply (SPS) Second SPS optional Power cords (see note) 2 per DPE-AX 1 per SPS 2 per optional DAE-AX SPS serial (sense) cable 1 per SPS
CL3773
CL3774
1 2 3 6 7 8 9 4 5 F
Service cable (save for troubleshooting)
Component
Description Optional DAE-AX (front view)
PN:123456789 REV 123
PN:123456789 REV 123
PN:123456789 REV 123
PN:123456789 REV 123 PN:123456789 REV 123 PN:123456789 REV 123
SATA 500 GB
7.2K RPM
SATA 500 GB
7.2K RPM
SATA 500 GB
7.2K RPM
SATA 500 GB
7.2K RPM
PN:123456789 REV 123
PN:123456789 REV 123
PN:123456789 REV 123
SATA 500 GB
7.2K RPM
SATA 500 GB
7.2K RPM
SATA 500 GB
7.2K RPM
SATA 500 GB
7.2K RPM
PN:123456789 REV 123
PN:123456789 REV 123
PN:123456789 REV 123
SATA 500 GB
7.2K RPM
SATA 500 GB
7.2K RPM
SATA 500 GB
7.2K RPM
SATA 500 GB
7.2K RPM
CL3769
*VVVYYWWRRRRR*
*VVVYYWWRRRRR*
S/N: VVVYYWWRRRRR P/N: 118031924

*118031924*
REV: AXX
*AXX*

*118031924*
REV: AXX
*AXX*
Optional DAE-AX (rear view)

#
*VVVYYWWRRRRR*
*118031924*
FRU Label
*VVVYYWWRRRRR*
REV: AXX
*AXX*
*118031924*
FRU Label
REV: AXX
*AXX*
#
046-003-042_A03 046-003-042_A03
CL3775
Expansion cables 2 per optional DAE-AX

x ole m
m ol ex
x ole m
Note: You may receive extra power cords to support both rack and freestanding installations.
m ol ex
CL3776
Rail kits for installation in cabinet or rack 1 per enclosure
CL3778
Installing the storage-system parts in a cabinet or rack

This section describes how to install the storage system at your site. Where to install the parts in a dual-SP system Install the standby power supply (SPS) first, and then the DPE-AX above it. Install any DAE-AX above the DPE-AX.
Enclosure height requirements

Enclosure height requirements and cabinet mounting measurements are based on NEMA units (Us) as described in Table 2.
Table 2 NEMA unit heights Number of NEMA units 1U 2U Actual height 45 mm (1-3/4 in) 90 mm (3-1/2 in)
The predrilled holes in the cabinet channels are based on the U measurement. The holes are predrilled at distances of 1/2 inch, 5/8 inch, 5/8 inch (totaling 1 U), then 1/2 inch, 5/8 inch, 5/8 inch (another U), and so on. On EMC 40U and 40U-C cabinets, the 1U increments are marked by a horizontal line or small hole in the channel. Table 3 lists typical height requirements.
Table 3 Height requirements for typical enclosures Height 1U (45 mm, 1-3/4 in) 2U (90 mm, 3-1/2 in) Cabinet channel holes 3 6 Enclosures Standby power supply (SPS) DPE-AX or DAE-AX
Installing a 1U SPS tray and SPS units in the cabinet

A dual-SP storage system requires one 100W 1U SPS. A second SPS is optional. Both mount in a single 1U tray. For installation instructions,
10
see the Standby Power Supply Field Installation Guide (P/N 300-005-899) that ships with the SPS unit.
Installing the DPE-AX and optional DAE-AXs in the cabinet

Install the DPE-AX directly above the SPS units, and install any DAE-AXs directly above the DPE-AX. The DPE-AX or DAE-AX mounting kit contains the parts listed in Table 4.
Table 4 DPE-AX or DAE-AX mounting kit parts Part 2 adjustable (52.186.4 cm, 20.534 in) rails Use Attach front to back on either side between NEMA channels in a standard cabinet
12 Phillips M5 x 12.7 mm screws (black)
Attach the rail mounting hardware in a cabinet (4 for each rail) and then attach the enclosure to cabinet (2 per side) 1 per DPE-AX or DAE-AX
2U bezel
Removing the filler panels In most cases, the front space into which you will install the enclosure is covered by a filler panel, which is attached to latch brackets. Remove any filler panels; then use a flat-blade screwdriver or similar tool to pry off the latch brackets (Figure 1).
11
CL4064
Figure 1
Removing a filler panel and latch bracket
Installing the DPE-AX and optional DAE-AX rails in the cabinet For each rail: 1. From the front of the cabinet, insert the two alignment pins on one mounting rail assembly into the holes on a rear channel as shown in Figure 2.
Alignment pins here 2U
CL3787
Figure 2
Aligning pins in a 2U section on the cabinet rear rails
2. Attach the rail to the front cabinet channel as follows (Figure 3): a. Extend the rail to the front cabinet channel.
12
b. Align the holes of the front rail flange to the inside of the channel. c. Ensure that the rail is level, and loosely attach the rail to the channel with two M5 x 12.7 mm Phillips screws in the middle holes (Figure 3).
Leave the screws slightly loose to allow for adjustment after you install the enclosure.
Rear Front
CL3785
Figure 3
Installing the DPE-AX and DAE-AX adjustable rails
3. At the back of the cabinet, insert and tighten two M5 x 12.7 mm screws in the holes above and below the alignment pins (Figure 3).
13
Installing the DPE-AX and optional DAE-AX on the rails
WARNING The enclosure is heavy and should be installed into a rack by two people. To avoid personal injury and/or damage to the equipment, do not attempt to lift and install the enclosure into a rack without a mechanical lift and/or help from another person.
Larmoire tant lourde, sa mise en place sur une rampe ncessite deux personnes. Afin de ne pas vous blesser et/ou endommager le matriel, nessayez pas de soulever et dinstaller larmoire sur une rampe sans avoir recours un relevage mcanique et/ou laide dune autre personne. Das Gehuse ist schwer und sollte nur von zwei Personen in einem Rack installiert werden. Zur Vermeidung von krperlichen Verletzungen und/oder der Beschdigung des Gertes, bitte das Gehuse nicht ohne die Hilfe einer zweiten Person anheben und einbauen. Il contenitore pesante e dev'essere installato nel rack da due persone. Per evitare danni personali e/o allapparecchiatura, non tentare di sollevare ed installare in un rack il contenitore senza un sollevatore meccanico e/o laiuto di unaltra persona. Debido a su considerable peso, la instalacin del compartimento en el bastidor deben realizarla siempre dos personas. Para evitar daos personales o en el equipo, el compartimento no debe levantarse ni instalarse en el bastidor sin la ayuda de un elevador mecnico o de otra persona.
14
CAUTION Without proper equipment and procedures, you risk damaging disk drives whenever you remove, store, or install them. Do not remove disks prior to installing the chassis. The disk modules in slots 0 through 3 of the DPE-AX provide mirrored boot and recovery capability, and are preconfigured according to their slot assignment before shipment. Do not move a module in slots 0 through 3 from its assigned slot to another slot. Remove one of these modules only if it has failed and you are replacing it with a new module.
1. Remove the four screws that are secured with washers and nuts to the black plastic latch brackets; keep the screws and discard the washers and nuts (Figure 4).
EMC3035
Figure 4
Removing the latch bracket screws, washers, and nuts
2. With help from another person, lift the enclosure and, from the front of the cabinet, slide the enclosure onto the rails (Figure 5).
15
CL3786
Figure 5
Sliding the DPEAX or DAE-AX onto the mounting rails
When the enclosure slides to the back of the cabinet, the two notches in the rear of the enclosure insert into the rear tabs on the back corner of each rail. The tabs secure and support the rear of the enclosure.
If the enclosure does not slide all the way into the cabinet, you may need to further loosen the screws that hold the rear of the rails in place; adjust the rails to allow the tabs to fit into the notches.
3. Once the enclosure is completely seated into the rear tabs, tighten the four screws (two per rail) that secure the rails to the front channels. 4. Secure the enclosure and latch brackets to each front channel with the four latch bracket screws (Figure 6).
16
CL3928
Figure 6
Securing the enclosure and latch brakets
Installing the front bezel an enclosure

Install a front bezel on the DPE-AX enclosure and any DAE-AX enclosures. Installing and locking the front bezel 1. Align the bezel with the DPE-AX or DAE-AX (Figure 7). 2. Gently push the bezel into place on the cabinet until it latches (Figure 7). 3. Secure the bezel by turning the key in the lock (Figure 7).
17
EMC2935a
Figure 7
Installing and locking the front bezel
18
Connecting the storage-system expansion ports

IMPORTANT The expansion cables are keyed and marked to indicate the connector. or
If your storage system includes optional DAE-AXs, connect the expansion ports between the storage processors (SPs) in the DPE-AX and the DAE-AXs as follows: (Figure 8): The expansion port on each SP connects to the corresponding primary port on the first DAE-AX in the loop; that is, the expansion port on SP A, on the right, connects to the port on the link control card directly above it (LCC A), and the expansion port on SP B, on the left, connects to the port on the link control card directly above it (LCC B). The DAE-AX expansion ports in their loops.
*VVVYYWWRRRRR* *VVVYYWWRRRRR*
ports connect to the next primary

*118031924*
REV: AXX
*AXX*

*118031924*
REV: AXX
*AXX*
*VVVYYWWRRRRR*
*118031924*
FRU Label
*VVVYYWWRRRRR*
REV: AXX
*AXX*
*118031924*
FRU Label
REV: AXX
*AXX*
#
046-003-042_A03 046-003-042_A03
*VVVYYWWRRRRR*
*VVVYYWWRRRRR*

*118031924*
REV: AXX
*AXX*

*118031924*
REV: AXX
*AXX*
*VVVYYWWRRRRR*
*118031924*
FRU Label
*VVVYYWWRRRRR*
REV: AXX
*AXX*
*118031924*
FRU Label
REV: AXX
*AXX*
#
046-003-042_A03 046-003-042_A03
*VVVYYWWRRRRR*
*VVVYYWWRRRRR*

*118031924*
REV: AXX
*AXX*

*118031924*
REV: AXX
*AXX*
*VVVYYWWRRRRR*
*118031924*
FRU Label
*VVVYYWWRRRRR*
REV: AXX
*AXX*
*118031924*
FRU Label
REV: AXX
*AXX*
#
046-003-042_A03 046-003-042_A03
*VVVYYWWRRRRR*
*VVVYYWWRRRRR*

*118031924*
REV: AXX
*AXX*

*118031924*
REV: AXX
*AXX*
*VVVYYWWRRRRR*
*118031924*
FRU Label
*VVVYYWWRRRRR*
REV: AXX
*AXX*
*118031924*
FRU Label
REV: AXX
*AXX*
mo
m x ole
lex
m x ole
mo
lex
#
046-003-042_A03 046-003-042_A03
FRU Label
FRU Label
CL3768
Figure 8
Connecting the DAE-AX expansion ports
19
Connecting power cables

This section describes how to connect power cables if you installed the storage system at your site.
Connecting power cables to the DPE-AX and optional DAE-AXs (expansion system)
Connect the power and SPS serial cables: 1. Verify that any cabinet master switches are in the off position. 2. For a dual-SP system, verify that the power switch on each standby power supply (SPS) is off. 3. For a dual-SP system, use the sense cable to connect standby power supply A (SPS A) to the SPS serial ports (marked with a battery symbol) on SP A (Figure 9); if SPS B is present, use a sense cable to connect it to the serial port on SP B (Figure 11).
FRU Label
FRU Label
+-
CL3838
Figure 9
Connecting the sense cables for one SPS
4. For a dual-SP system to provide high-availability (Figure 10 for one SPS ; Figure 11 for two SPSs):
20
Viewing the rear of the storage system, components on the right side are considered SP, SPS, and power/cooling module A; left-side components are B. The illustrations show the A side cabling in orange and B side cabling in blue, except for the sense cable with is shown in purple. The circled letters in the figures identify the cables for the corresponding lettered step.
a. Use an AC power cord to connect each SPS to a separate power distribution unit (PDU) in the cabinet or a separate site power circuit. b. Use an AC power cord to connect DPE-AX power/cooling module A to SPS A, and to connect DPE-AX power/cooling module to SPS B , if present, or to another power source not shared with SPS A. c. Use AC power cords to connect any optional DAE-AX power/cooling modules A and B to different power sources. Do not connect a DAE-AX power/cooling module to an SPS.
As soon as a DAE-AX is connected to a live power source, it powers up immediately and its lights begin blinking.
21
B
c
*VVVYYWWRRRRR*
A
*VVVYYWWRRRRR*

*118031924*
REV: AXX
*AXX*

*118031924*
REV: AXX
*AXX*
c
*VVVYYWWRRRRR*
*118031924*
FRU Label
*VVVYYWWRRRRR*
REV: AXX
*AXX*
*118031924*
FRU Label
REV: AXX
*AXX*
#
046-003-042_A03 046-003-042_A03
FRU Label
FRU Label
a
CL3839
Figure 10
Connecting the power cords for system with one SPS
22
B
c
*VVVYYWWRRRRR*
A
*VVVYYWWRRRRR*

*118031924*
REV: AXX
*AXX*

*118031924*
REV: AXX
*AXX*
c
*VVVYYWWRRRRR*
*118031924*
FRU Label
*VVVYYWWRRRRR*
*AXX*
REV: AXX
*118031924*
FRU Label
*AXX*
REV: AXX
#
046-003-042_A03 046-003-042_A03
b a
FRU Label
FRU Label
a
CL4195
Figure 11
Connecting sense and power cords for a system with two SPSs
Connecting the power cord retention bails

Each power connector has a plastic retention bail that holds the power cord in place. Attach the retention bail to the base of each power cord (Figure 12): 1. Push down on the small tab under the bail collar to slide the collar into position over the power cord connector. 2. Snap the collar over the power cord connector.
23
Figure 12
Connecting the retention bails to the power cords
Connecting the cabinet to a power source

If the storage system is in a rack or cabinet, connect the cabinet or rack AC power cables to the power outlets in your facility. In general, EMC cabinets use two 240-volt AC cables. You should connect power cables on either side of the cabinet to different branch circuits. Connecting to only one branch circuit will degrade the systems high availability. Some cabinet configurations may exceed the 24A derating supported by a single pair of power sources/branch circuits, called power distribution units (PDUs). These configurations use a second pair of PDUs the upper two in your cabinet. Since each active PDU requires a separate power source, a fully configured cabinet uses a total of four 240V branch circuit source connections.
24
Powering up the storage system

1. Power up each standby power supply (SPS A and SPS B) by pressing the right side of the SPS power switch (Figure 13).
CL3781
Figure 13
On position for the SPS switch (SPS A shown)
2. If the storage system is installed in a cabinet or rack, turn on the master switch/circuit breakers for each cabinet or rack power strip (PDU). 3. Press the power button on SP A (Figure 14). When SP A powers up, SP B powers up automatically.
FRU Label
FRU Label
CL3766
Figure 14
SP A power button
The storage system takes 8 to 10 minutes to complete its first powerup. Green activity lights flash during power on self-test (POST), and then the lights go off or remain steady. If you installed disk modules in DPE-AX slots 0-3, the system writes vital information to these disks during the first powerup. This process extends the first powerup by 25 to 30 minutes.
The system fault light on the front of the DPE-AX and the SPS recharge lights on the rear of the SPS commonly stay on for several minutes while the SPS units charge fully (Figure 15).
25
PN:123456789 REV 123
PN:123456789 REV 123
PN:123456789 REV 123
PN:123456789 REV 123 PN:123456789 REV 123 PN:123456789 REV 123
SATA 500 GB
7.2K RPM
SATA 500 GB
7.2K RPM
SATA 500 GB
7.2K RPM
SATA 500 GB
7.2K RPM
PN:123456789 REV 123
PN:123456789 REV 123
PN:123456789 REV 123
SATA 500 GB
7.2K RPM
SATA 500 GB
7.2K RPM
SATA 500 GB
7.2K RPM
SATA 500 GB
7.2K RPM
PN:123456789 REV 123
PN:123456789 REV 123
PN:123456789 REV 123
SATA 500 GB
7.2K RPM
SATA 500 GB
7.2K RPM
SATA 500 GB
7.2K RPM
SATA 500 GB
7.2K RPM
+-
CL3761
Figure 15
DPE-AX system fault light and SPS recharge light
If any amber lights not related to the SPS recharging remain on after 10 minutes, make sure the storage system is correctly cabled. Some amber lights may indicate a problem you can solve later, once your storage-system management software (Navisphere Express) is available to help you troubleshoot the system. If the power button on each SP does not remain solid/steady green, contact your authorized service provider. If the power button on each SP remains solid/steady green, continue to the next section.
26
Connecting the storage-system management ports to the LAN

You manage the storage system from a Navisphere management station, which can be a host, a server (host connected to the storage system), or a Navisphere off-array management station with access to the management ports over a specified LAN. In addition, when you first set up the storage system, you initialize it from a host, server, or Navisphere off-array management station connected to the same subnet as the storage-system management ports. The management ports are located on the rear of the chassis and labeled with a LAN symbol.
You cannot manage the storage system from the iSCSI data ports.
Cabling the storage-system management ports to the network

You need a standard CAT 5 or better Ethernet network cable for the management port on each storage-system SP. On each SP connect one end of an Ethernet network cable to the management port on the SP and the other end to the network from which you will manage the storage system (Figure 16).
FRU Label
FRU Label
CL3741
Figure 16
Cabling management ports to a shared management LAN
27
Confirming hardware installation

Use Navisphere Express to check for hardware alerts before continuing the installation process.
Starting Navisphere Express

1. Open an Internet browser, such as Internet Explorer, Netscape, or Mozilla, on the management host. 2. Enter the IP address of an SP in the storage system.
This address is the one you assigned when you initialized the storage system.
If Navisphere Express does not open, make sure that the storage system is not rebooting. The power button on each SP should be solid/steady green and the other lights should be off. 3. Log in to Navisphere Express by entering the username and password that you specified when you initialized the storage system.
To view Navisphere Express in Brazilian Portuguese, French, German, Italian, Korean, Japanese, Latin American Spanish, or simplified Chinese, follow the instructions in Adding a Navisphere Language Pack. You can create this document on the storage-system support website by selecting Upgrade and then Add Navisphere Language Pack as the upgrade type. Once you install a language pack, Navisphere Express automatically opens in that language.
Checking for hardware alerts with Navisphere Express

If the Navisphere Express page that opens after you log in contains any hardware alerts, other than the email home or hot spare warnings, follow the instructions in the alert to fix the hardware problem before continuing.
28
You will create one or more hot spares when you configure the storage system later in the installation process.
29
Initializing the storage system

After the storage system is fully powered up for the first time, use the Navisphere Storage System Initialization Utility to initialize the storage system. Initialization sets the network parameters for storage-system management and/or creates a management user account for the storage system so you can manage it over the LAN.
Before you start

To complete this procedure, you will need: The completed Administration Worksheet. This worksheet shipped with your storage system. If you have not completed it, you should complete it now. This information includes: A static IP address for each storage processor in the storage system (for example, http://123.45.6.7). Static IP address for each SP in the storage system. The subnet mask of the LAN to which the storage system is connected. The default gateway address of the LAN to which the storage system is connected. The storage-system serial number, which is the HW S/N number located on the back of the DPE-AX (Figure 17).
30
FR U La
bel
FR
U La bel
HW S/N XXX 000NNNNNNNN
CL3727
Figure 17
Storage-system serial number location
A Windows host on the same subnet as the storage-system management ports. This requirement is for initialization only. The server support CD that shipped with the storage system.
Installing the Navisphere Storage System Initialization Utility on a Windows server

EMC recommends that you install the most recent version of the Navisphere Storage System Initialization Utility software that is appropriate for your configuration. You can download the most recent version from the software download page on the Powerlink website or on the storage-system support website. You can also install the software from the server support CD; however, the CD may not contain the most recent version for your configuration. 1. Log in as the administrator (or someone who has administrative privileges) to the Windows server that is on the same subnet as the storage system. 2. To download the software for your storage system, do the following: a. From the Navigator drop-down menu at the top right of the Powerlink website, select Software Downloads and Patches. b. From the left-side menu, select Downloads C. c. Navigate to your CLARiiON storage system type.
31
d. Select the appropriate Navisphere Storage System Initialization Utility version to download and select the option to save the software to your server. e. In the directory where you saved the software, double-click the executable file to start the installation wizard. 3. To install the software from the server support CD, do the following: a. In the drive of a Windows server, insert the server support CD, which shipped with the storage system or the upgrade kit (for upgrading AX4-5 series or AX series systems to Navisphere Manager). The server support menu opens. If you do not see the server support menu, follow these steps to open it: From the Windows taskbar, select: Start > Run In the Run dialog box, enter: drive:\locales\en_US\start.html where drive is the letter for the CD drive. Click OK. b. Select your language, if prompted for it. c. From the main menu, click Install Products on Server. d. From the Install Products menu, click Navisphere Storage System Initialization Utility to open the installation wizard. 4. Follow the instructions on the installation screens to install the initialization utility. A user interface (UI), a text-based, and a command line version of the utility are installed. 5. When the installation is complete, click Done to exit the wizard.
32
6. If you installed the initialization utility from the CD, close the server support menu by selecting Main Menu and then Exit. You can now remove the CD from the servers CD drive.
Running the Navisphere Storage System Initialization Utility on a Windows server

You can run the storage system initialization utility from the host on which it is installed or from the server support CD. Before continuing make sure that the storage system is powered up completely. Verifying that the storage system is powered up The storage system can take 5 to 6 minutes to complete its first powerup. Green activity lights flash during the power on self-test (POST). When the powerup is complete the power button on each SP remains solid/steady green and the amber fault lights go off (Figure 18).
FRU Label
FRU Label
CL3841
Figure 18
Power button on each SP
Starting the initialization utility from a host To start the initialization utility from the server, select Start > Programs > EMC > Navisphere > Navisphere Storage System Initialization. Starting the initialization utility on a Windows server from the CD 1. Log in to the Windows server as the administrator or someone who has administrative privileges. 2. In the servers drive, insert the server support CD, which shipped with the storage system or the upgrade kit (for upgrading AX4-5 series or AX series systems to Navisphere Manager). The server support menu opens. If you do not see the server support menu, follow these steps to open it:
33
From the Windows taskbar, select: Start > Run In the Run dialog box, enter: drive:\locales\en_US\start.html where drive is the letter for the CD drive. Click OK. 3. From the main menu select Run Products from CD. The RUN PRODUCTS page opens. 4. To start the utility, select Navisphere Storage System Initialization Utility. Using the UI version of the initialization utility After you start the utility, it automatically scans the subnet for supported storage systems. When this storage-system discovery operation is complete, the utility lists, by hardware serial number, all uninitialized and initialized storage systems it found. The hardware serial number is on a blue label on the rear of the chassis. If the discovery operation did not find the storage system you are installing, verify that the storage systems management ports are properly cabled to the LAN on which the server resides. The management ports and the server must both reside on the same subnet. Proceed through the wizard screens, providing information where required. For more information about completing the wizard, click Help in the wizards menu bar. For an AX4-5 series storage system If you entered an SP IP address for the first time or changed an SP IP address, the utility reboots the storage system, and green lights flash to indicate activity. The reboot takes 5 to 6 minutes to complete. When it has completed, the power button on each SP remains solid/steady green.
Resetting the storage-system security settings

If you forget the storage-system security settings (use account information) or want to change these settings, you must put the storage system in a special state that will let you change the settings with Navisphere Express. 1. On an SP, press the white security button to the far right of the power button to put the SP in a special reset state (Figure 19).
34
The amber SP fault light turns on. The special reset state gives you 15 minutes to reset the storage systems security settings. This 15-minute window stays active until one of the following occurs: You log in to the storage system with a valid username and password. You create a new user account. You modify an existing user account. The 15 minutes is up.
FRU Label
FRU Label
CL3872
Figure 19
Security button on each SP (dual-SP system shown)
2. After 2 minutes, start Navisphere Express on the storage system: a. Open an Internet browser, such as Internet Explorer, Netscape, or Mozilla, on the management host. b. Enter the IP address of an SP in the storage system.
c. Either log in to Navisphere Express as you normally would or without a username and password. 3. In the navigation pane, under System, select Settings. 4. In the System Settings pane, select User Management. 5. Modify or create user accounts; then exit Navisphere Express. For information on modifying or creating user accounts, use the Navisphere Express help system.
35
6. Test the new credentials by restarting Navisphere Express and logging in to it with the new username/password credentials.
36
Upgrading storage-system software

If you purchased the Expansion Pack, install the expansion pack enabler now. For optimal performance, the storage system should be running the latest release of the FLARE Operating Environment (OE). The version number of this release is displayed on the storage-system support website. If the storage system is not running this version, install it now.
To display the FLARE OE version with Navisphere Express, in the navigation pane, select System and then Software.
Install the storage-system software with the software upgrade feature of Navisphere Express or the Software Assistant, which is part of the Navisphere Service Taskbar (NST). With Navisphere Express you can install only one software package (FLARE OE version, enabler, or language pack) at a time. With the Software Assistant, you can install multiple software packages (FLARE OE version, enabler, language pack) at the same time; however, it requires a Windows host or server on the same network as the storage-system management ports. When to install a Navisphere language pack A Navisphere language pack is updated only if the Navisphere user interface (UI) changes in the FLARE OE. Typically the language pack is available after the English FLARE OE version is available. If you install FLARE OE with an updated Navisphere UI, then until you install the new version of the language pack, text changes in the Navisphere UI are displayed in English and unchanged text continues to be displayed in the language, including the Navisphere Express help text. To ensure that all text changes and help changes in the Navisphere UI are displayed in the language, you should update the language pack as soon as the new version is available. To determine if the Navisphere UI changed in a new FLARE OE version, refer to the AX4-5 Integrated
37
Management Software release notes (which includes Navisphere Express information) on the storage-system support website.
Upgrading storage-system software with Navisphere Express

You can install only one software package (FLARE OE version, enabler, or language pack) at a time with the Navisphere Express upgrade feature. Installing updated FLARE OE or a software enabler using Navisphere Express
CAUTION During the software installation procedure: The storage system must not have any faulted or transitioning components. You can view the current state of storage-system components on the Navipshere Express View Components page. You must not power down or reboot the storage system, power down an SP, or remove any components. Doing so may put the storage system in a state from which it cannot be restarted. For a dual-SP system: The software installation procedure reboots SP A, and then after the reboot of SP A completes, it reboots SP B. This causes any connected servers that are not configured for high availability (not connected to each SP) to lose access to the storage system until the operation is completed.
1. If you are updating FLARE OE software, download the latest FLARE OE version from the CLARiiON AX4-5 part of the Downloads and Licensing section of the Powerlink website (http://Powerlink.EMC.com) onto the host or server from which you will install the software.
This host or server must be on the same network as the storage-system management ports.
38
The FLARE OE software is in a .pbu file. 2. If you are installing an enabler: a. Locate the enabler CD that shipped in the AX4-5 software or upgrade kit, and insert it into the CD drive on the host or server from which you will install the software.
This host or server must be on the same network as the storage-system management ports.
b. Copy the enabler (.ena file) from the CD onto the host or server. c. Remove the CD from the CD drive. 3. On the server or host with the FLARE version or enabler that you want to install, start Navisphere Express for the storage system. 4. Wait until no storage-system components are in a transitioning state before continuing. You can view the current state of storage-system components on the Navisphere Express View Components page. 5. In the navigation pane under System, click Software. 6. On the System Software page, click Upgrade Software. Prior to installing the software on the storage system, Navisphere Express performs a series of pre-installation checks to ensure that the storage system is in a ready state. If problems exist, the software will ask you to fix them so it can continue the installation. 7. Either enter the path for the software .pbu or .ena file you just downloaded or browse for it, and click Upgrade. 8. Monitor the status of the installation in the Software Upgrade Status window. After the installation is complete, the storage system reboots automatically. On a dual-SP system, one SP reboots, and when it has finished, the other SP reboots. You cannot restart Navisphere Express for the storage system, until the reboot is complete, which could take a couple minutes. When the reboot is complete, the power button on each SP remains solid/steady green. When the storage system reboots, you may see an error message, such as
39
Action Cancelled, in the browser. If you see an error message, close the browser, wait for the storage system to complete the reboot, and then reopen the browser and restart Navisphere Express for the storage system. If you do not see an error message, wait until the reboot is complete before continuing.
Upgrading storage-system software with the Software Assistant

If you have enablers and/or Navisphere Express language packs to install, copy them to the Windows host and/or server from which you will install the software. Copying enablers and/or Navisphere language packs into the storage-system software repository 1. On the Windows server or host from which you will install the storage-system software, create the following repository for the enabler software you will install: c:\emc\repository\Downloads. This folder is the default repository that the Software Assistant uses. 2. For each enabler that you want to install on the storage system: a. Locate the enabler CD that shipped in the software or upgrade kit, and insert it into the CD drive on the Windows server or host from which you will install the software.
This Windows server or host must be on the same network as the storage-system management ports.
b. Copy the enabler (.ena file) from the CD into the c:\emc\repository\Downloads folder. c. Remove the CD from the CD drive. 3. For each Navisphere language pack that you want to install, download the language pack from the CLARiiON AX4-5 part of the Downloads and Licensing section of the Powerlink website into the c:\emc\repository\Downloads folder.
40
Installing storage-system software using the Software Assistant 1. On the Powerlink website, navigate to the CLARiiON Tools page and select your CLARiiON system.
To access the CLARiiON Tools page, use the Navigator drop-down menu at the top right of the Powerlink home page.
2. In the navigation pane, click CLARiiON Software Update tools and then CLARiiON Software Update (Standard). 3. On the CLARiiON Software Update (Standard) page: a. Complete step 1 to determine if you can use the update process. b. If the storage system is a dual-SP system with one or more servers connected to its data ports, complete step 2 to validate the server environment; otherwise, skip this step. c. Complete step 3 to install the Navisphere Service Taskbar (NST) on the Windows server or host from which you will install the storage-system software. After you accept the NST license agreement, the installation wizard verifies that the server is running the supported Java Runtime Environment (JRE) version. If the server is running an earlier version of the JRE, select Yes when asked if you want to continue with the installation. The installation wizard prompts you to download and install the later version of the JRE from the Sun website. If the server is running a later version of the JRE, the installation wizard asks if you want to continue with the installation. Select Yes to continue or No to quit the installation.
Important: If you select Yes, the NST may not work properly with a later JRE version. If you select No, and manually remove the later version of the JRE, other applications that require this version may not work properly.
41
4. Start the Navisphere Service Taskbar by doing either one of the following: Click the Navisphere Service Taskbar icon on your desktop, or Select Start > All Programs or Programs > EMC > Navisphere > Navisphere Service Taskbar version > Navisphere Service Taskbar version 5. In the NST click the Software Assistant tab, select the Prepare for Installation wizard. 6. If the Navisphere Connection screen opens: a. Enter the IP address for an SP in the storage system. b. Click Connect. c. Enter your Navisphere login username, password, and scope (global, local, or LDAP) and click OK.
Once you connect to a storage system, you do not need to reconnect to it again during the NST session. To connect to a different storage system, you must disconnect the current storage system by selecting File > Disconnect.
7. Follow the recommended steps, being sure to do the following in the Prepare for Installation wizard: For a dual-SP system If I/O between the servers and the storage system is shut down, on the Server readiness for software update page, select the checkbox in the Override HA Status column for each server listed. 8. When the Prepare for Installation wizard is finished, start the Install Software wizard. 9. Follow the instructions that appear to install the desired software packages. 10. When the installation is complete, select Notify your service provider with updated storage system configuration information, and click Finish. 11. Exit the Navisphere Service Taskbar by selecting File > Exit. After the installation is complete, the storage system reboots automatically. On a dual-SP system, one SP reboots, and when it
42
has finished, the other SP reboots. You cannot start the Navisphere management software on the storage system until the reboot is complete, which could take 40 minutes or more, depending on how many software packages you installed. When the reboot is complete, the power button on each SP remains solid/steady green. Wait until the reboot is complete before continuing.
Verifying the system software has been successfully installed

Use Navisphere Express to verify that the software was successfully installed. Verifying the software installation with Navisphere Express 1. Start Navisphere Express for the storage system, if it is not already running. 2. From the navigation pane, under System, select Software. 3. From the System Software page, click Last Installation Status. 4. Verify that the list of software contains an entry for each software package that you installed and that the status of the installation was successful.
The entry for the expansion pack enabler is named ExpansionTier.
43
Registering the storage system with your service provider

To receive software updates and service for your storage system, you need to register your storage system with your service provider using the storage system registration wizard. This wizard is part of the Navisphere Service Taskbar (NST), which runs on a Windows management station that is connected to the storage-system management ports. The storage system registration wizard asks you several questions about the site where the storage system is installed and your support provider contact. It sends this information and basic storage-system configuration details to your service provider either directly over the Internet or using email. If you do not have an Internet connection, the wizard lets you save the registration information to a file, which you can send to your service provider. We strongly recommend that you register your storage system with your provider now. If you decide not to register your storage system at this time or you do not have Internet access and email, you can still run the wizard to collect the data and send it to your service provider at a later time. If you do not register now, you may spend significantly more time to register it later.
Downloading and installing the Navisphere Service Taskbar

Download the Navisphere Service Taskbar (NST) from the Powerlink CLARiiON Tools page for your storage system.
To access the CLARiiON Tools page, use the Navigator drop-down menu at the top right of the Powerlink home page.
1. On the CLARiiON Tools page on the Powerlink website, select your CLARiiON system. 2. Select Navisphere Service Taskbar and select the option to save the software to your host or management station. 3. In the folder where you saved the NST, double-click the setup_NST.exe file, and if necessary, click Run to start the installation wizard. 4. Follow the instructions that appear.
44
After you accept the license agreement, the wizard verifies that the server is running the supported Java Runtime Environment (JRE) version. If the server is running an earlier version of the JRE, select Yes when asked if you want to continue with the installation. The installation wizard prompts you to download and install the later version of the JRE from the Sun website. If the server is running a later version of the JRE, the installation wizard asks if you want to continue with the installation. Select Yes to continue or No to quit the installation.
Important: If you select Yes, the NST may not work properly with a later JRE version. If you select No, and manually remove the later version of the JRE, other applications that require this version may not work properly.
5. When the installation is complete, click Done.
Running the storage system registration wizard

1. Start the Navisphere Service Taskbar by doing either one of the following: Click the Navisphere Service Taskbar icon on your desktop, or Select Start > Programs > EMC > Navisphere > Navisphere Service Taskbar > Navisphere Service Taskbar version 2. In the taskbars navigation pane, select the Hardware Registration tab. 3. In the tabs navigation pane, select the Register Storage System to start the storage system registration wizard. 4. Follow the steps in the wizard to provide contact and storage-system information to your service provider.
45
Installing NICs or iSCSI HBAs in the server

For the server to communicate with the storage-system iSCSI data ports, the server must have one or more supported NICs or iSCSI HBAs.
Before you start

To complete this procedure, you need one or more supported NICs or iSCSI HBAs with the latest supported BIOS and driver. For information on supported NICs or iSCSI HBAs, BIOS, and drivers, refer to the support matrix on the Service & Support page of the storage-system support website.
Never mix iSCSI HBAs from different vendors in the same server.
Installing NICs or iSCSI HBAs
CAUTION NICs or iSCSI HBAs are very susceptible to damage caused by static discharge and need to be handled accordingly. Before handling NICs or iSCSI HBAs, observe the following precautions: Store NICs or iSCSI HBAs in antistatic bags. Use a ground (ESD) strap whenever you handle NICs or iSCSI HBAs. Never plug or unplug NICs or iSCSI HBAs with the power on. Severe component damage can result.
1. If the server is powered up: a. Shut down the servers operating system. b. Power down the server. c. Unplug the servers power cord from the power outlet. 2. Put on an ESD wristband, and clip its lead to bare metal on the servers chassis.
46
3. For each NIC or iSCSI HBA that you are installing: a. Locate an empty PCI bus slot or a slot in the server that is preferred for PCI cards. b. Install the NIC or iSCSI HBA following the instructions provided by the NIC or iSCSI HBA vendor. 4. Plug the servers power cord into the power outlet, and power up the server.
47
Installing or updating the NIC or iSCSI HBA driver

The server must run a supported operating system and NIC or iSCSI HBA driver. EMC recommends that you install the latest supported version of the driver. For information on the supported NIC or iSCSI HBA drivers, refer to the support matrix on the Service & Support page of the storage-system support website.
Before you start

To complete this procedure, you will need: The latest version of the supported NIC or iSCSI HBA driver.
The NIC or iSCSI HBA driver is also on the installation CD that ships with the NIC or iSCSI HBA. However, this version may not be the latest supported version.
Any updates, such as hot fixes or service packs to the servers operating system that are required for the NIC or iSCSI HBA driver version you will install. For information on any required updates, refer to one of the following: Support matrix on the Service & Support page on the storage-system support website The NIC or iSCSI HBA vendors website
Installing the NIC or iSCSI HBA driver

1. Install any updates, such as hot fixes or service packs, to the servers operating system that are required for the NIC or iSCSI HBA driver version you are installing. 2. If required by hot fix or patch, reboot the server. 3. Install the driver following the instructions on the NIC or iSCSI HBA vendors website. 4. Reboot the server when the installation program prompts you to reboot.
48
5. If the installation program did not prompt you to reboot, then reboot the server when the driver installation is complete.
49
Installing NIC or HBA iSCSI initiator software (Windows 2000 and Windows Server 2003 hosts only)
You must install NIC or HBA iSCSI initiator software on each server with NICs or iSCSI HBAs that you will connect to the storage system.
You must install the Microsoft iSCSI Software Initiator because the Navisphere Server Utility uses it to configure iSCSI connections.
Downloading and installing the Microsoft iSCSI software initiator (Windows 2000 or Windows Server 2003 hosts only)
1. Open a web browser and connect to the Microsoft website: http://www.microsoft.com 2. Go to the Downloads page. 3. Search for iscsi initiator. 4. Select and download the latest supported initiator software and related documentation. For information on supported software on an AX45 series or AX series storage system, refer to the support matrix on the Install page of the storage-system support website, or to the Supported Configurations in the Technical descriptions section of the storage-system support website. To determine which file to download: a. Right-click My Computer, select Manage, and then select System Information > System Summary or Select Start > Administrative Tools > Computer Management > System Tools > Device Manager. b. View the System Type or Computer option. If x86 is displayed, you have a 32bit system. If IA64, AMD64, or x64 is displayed,
50
you have a 64bit system and need to install the appropriate 64bit version (IA or AMD). 5. After you download the appropriate software, double-click the executable to open the installation wizard and click Next at the welcome screen. 6. Depending on which version of PowerPath you are running, at the Installation Options screen, select one of the following: PowerPath 4.6 or later For NICs select Initiator Service > Software Initiator > Microsoft MPIO Multipathing Support for iSCSI, then click Next.
If the Microsoft MPIO Multipathing Support for iSCSI option is not checked, the installer will attempt to uninstall the Microsoft iSCSI DSM and the core MS MPIO files. However, if there is another DSM installed, such as the one included with PowerPath 4.6 or later, then the core MS MPIO files will not be uninstalled. The setup wizard determines if another DSM is installed by checking the MS MPIO supported device list.
For iSCSI HBAs select Initiator Service > MPIO Multipathing Support for iSCSI, then click Next.
Do not select Software Initiator for iSCSI HBAs.
PowerPath 4.5.1 or earlier For NICs select Initiator Service > Software Initiator, and click Next.
Do not select Microsoft MPIO Multipathing Support for iSCSI.
For iSCSI HBAs select Initiator Service and click Next.
51
Do not select Microsoft MPIO Multipathing Support for iSCSI or Software Initiator.
7. Read and accept the license agreement and click Next to install the software. 8. At the completion screen, click Finish if this is a new installation. If this is an upgrade, you must reboot the system to apply the updates. To reboot automatically, click Finish. To reboot later, select Do not restart now and then click Finish. If you have a NIC and will be modifying the TCP/IP registry settings in the next section, you do not need to reboot now.
52
Assigning an IP address to a NIC or iSCSI HBA

Assign an IP address to each NIC or iSCSI HBA in the server that will be connected to the storage system.
For the NIC or iSCSI HBA IP addresses, refer to the iSCSI target and initiator port network information worksheet, which you should have completed when you planned your configuration using the Administration Worksheet and the configuration and planning guide.
Assigning an IP address to a NIC in a Windows Server 2008 host

If the IP addresses for the NICs within the server are not assigned dynamically (DHCP), you must manually assign them using the following procedure. Open the appropriate Microsoft networking tool provided with the operating system. 1. Select Start > Server Manager. 2. In the Server Manager screen, select the View Network Connections tab. 3. Identify the NIC for which you want to set the IP address, right-click the NIC and select Properties. 4. In the Networking tab, verify that IPV6 is not selected. 5. Highlight the IPV4 option and click Properties. 6. In the General tab, select Use the following IP address. 7. Enter an IP address for each NIC that you want to use. 8. Click OK and close all open dialog boxes.
Assigning an IP address to a NIC in a Windows 2000 or Windows Server 2003 host

Open the appropriate Microsoft networking tool provided with the operating system, such as NetWork Connections, and select the NIC and set its IP address, as described in Microsoft documentation. For example: 1. Select Start > Settings > Network Connections. 2. Select the NIC.
53
3. Select Properties > Internet Protocol (TCP/IP) > Properties and specify the IP address for the NIC. If the NIC is a replacement for a previously installed NIC, assign it the same IP address as the NIC it replaced, so that it automatically has the same iSCSI initiator settings and optional CHAP security settings as the NIC it replaced.
54
Installing PowerPath on a server

PowerPath provides full failover for any storage-system configuration. Full failover manages the I/O paths between the server and the storage system. It protects against back-end storage-system failures, HBA failovers, and switch fabric failovers, and supports non-disruptive (online) upgrades of storage-system software. PowerPath also provides I/O load balancing.
Before you start

To complete this procedure, you will need to: Locate the PowerPath for Windows CD in the PowerPath kit. If the Navisphere host agent is running on the server, stop it:
Installing PowerPath on a Windows server

Only PowerPath 5.2 is supported for Windows Server 2008 servers. To install PowerPath 5.2 on a Windows Server Core 2008 server, you must use the installation CLI and specify the license key within the command line.
CAUTION Close all host applications before installing or upgrading to PowerPath 5.0. This is necessary to maintain the integrity of the system and user data while low level disk drivers are installed or upgraded. Failure to do so could result in data loss or corruption of data.
For information on integrating PowerPath into an existing MSCS cluster, refer to the PowerPath for Windows Installation and Administrators Guide.
1. To install from a CD if autoplay is enabled on the server: a. Insert the PowerPath installation CD in the servers CD drive.
55
b. When the Getting Started page appears, click the appropriate link in the Installation section for the servers operating system. c. Select Run this program from its current location (or similar message depending on your browser) and click OK. 2. To install from a CD if autoplay is not enabled on the server, Insert the PowerPath installation CD in the servers CD drive. a. Insert the PowerPath installation CD in the servers CD drive. b. On the Windows taskbar, select Start > Run. c. In the Run window, either browse to or enter the name of the appropriate PowerPath installation program below and click OK. For 32-bit Windows Server 2008, enter d:\2003\EMCPP.W2008_32.x.y.z.GA.exe For 64-bit Windows Server 2008, enter d:\2003\EMCPP.W2008.64.x.y.z.GA.exe For 32-bit Windows Server 2003, enter d:\2003\EMCPP.W2003_32.x.y.z.GA.exe For 64-bit Windows Server 2003, enter d:\2003\EMCPP.W2003.64.x.y.z.GA.exe For Windows 2000, enter d:\2000\EMCPP.W2000.x.y.z.GA.exe where: d is the CD drive letter x.y.z is the revision of PowerPath on the CD.
56
If you do not know whether your Windows 2008 or 2003 Server is 32-bit or 64-bit, right-click My Computer and select Manage. Select System Information > System Summary or select Start > Administrative Tools > Computer Management > System Tools > Device Manager. View the System Type or Computer option. If x86 is displayed, you have a 32-bit system. If IA64 or AMD64 is displayed, you have a 64-bit system.
Alternatively, double-click the platform-specific .exe icon in the appropriate directory on the CD. 3. To install from a compressed archive file: a. From the Software Downloads and Licensing section of the Powerlink website, download the appropriate PowerPath archive for the Windows platform running on the server. b. Save the file to your local directory. c. On the Windows taskbar, select Start > Run. d. In the Run window, either browse to or enter the name of the appropriate PowerPath installation program below and click OK. For 32-bit Windows Server 2008, enter d:\2003\EMCPP.W2008_32.x.y.z.GA.exe For 64-bit Windows Server 2008, enter d:\2003\EMCPP.W2008.64.x.y.z.GA.exe For 32-bit Windows Server 2003, enter d:\2003\EMCPP.W2003_32.x.y.z.GA.exe For 64-bit Windows Server 2003, enter d:\2003\EMCPP.W2003.64.x.y.z.GA.exe For Windows 2000, enter d:\2000\EMCPP.W2000.x.y.z.GA.exe where:
57
d is the CD drive letter x.y.z is the revision of PowerPath on the CD.

If you do not know whether your Windows 2008 or 2003 Server is 32-bit or 64-bit, right-click My Computer and select Manage. Select System Information > System Summary or select Start > Administrative Tools > Computer Management > System Tools > Device Manager. View the System Type or Computer option. If x86 is displayed, you have a 32-bit system. If IA64 or AMD64 is displayed, you have a 64-bit system.
Alternatively, double-click the platform-specific .exe icon in the appropriate directory on the CD. 4. In the Choose Language Setup window, select the language you want for this installation and click OK. 5. In the setup wizard Welcome window, click Next. 6. In the CLARiiON AXseries window, select Yes and click Next. 7. In the Customer Information dialog box, enter your name and organization and click Next. 8. If the Destination Folder dialog box opens, click Next to install PowerPath in the default directory.
We recommend that you install PowerPath in the default directory.
9. If the Setup Type dialog box opens, select Complete Install and then Next to install PowerPath with the default features selected. 10. In the Ready to Install the Program dialog box, click Install. If there is no license in the registry, the EMC Licensing Tool dialog box opens. 11. In the InstallShield Wizard Completed dialog box, click Finish. 12. If the setup wizard opens and asks whether you want to reboot the host, click Yes. When PowerPath is installed, the following PowerPath Administrator icon appears on the Windows taskbar:
58
Installing a PowerPath patch

Checkthe CLARiiON AX4-5 section of the Software Downloads and Licensing section on the Powerlink website for a patch to the version of PowerPath that you just installed. If such a patch is available, install it, as described in the readme file that accompanies the patch.
59
Installing the Navisphere Server Utility

You must install the Navisphere Server Utility on each server connected to the storage system. During the installation, if you do not disable the Registration Service option (it is enabled by default), the server utility automatically registers the servers NICs or HBAs with the storage system. You can also use the server utility to configure iSCSI connections and mutual CHAP (optional), which you will do in a later step.
Before you start

To complete this procedure, you need the server support CD that shipped with the storage system.
Installing the Navisphere Server Utility on a Windows server

IMPORTANT To discover Microsoft iSCSI initiators on a Windows 64bit operating system, you must run version 6.28 or later (Windows Server 2008 hosts) or version 6.26 or later (Windows Server 2003 hosts) of the Navisphere Server Utility.
EMC recommends that you install the most recent version of the Navisphere Server Utility software that is appropriate for your configuration. You can download the most recent version from the software download page on the Powerlink website or on the storage-system support website. You can also install the software from the server support CD; however, the CD may not contain the most recent version for your configuration.
If you are running PowerPath 4.6 or later, you must install version 6.22.20 or later of the Navisphere Server Utility.
1. Log in to the Windows server as the administrator or someone who has administrative privileges. 2. To download the software for your storage system, do the following:
60
a. From the Navigator drop-down menu at the top right of the Powerlink website, select Software Downloads and Patches. b. From the left-side menu, select Downloads C. c. Navigate to your CLARiiON storage system type. d. Select the appropriate Navisphere Server Utility version to download and select the option to save the software to your server. e. In the directory where you saved the software, double-click the executable file to start the installation wizard. 3. To install the software from the server support CD, do the following: a. In the servers drive, insert the server support CD, which shipped with the storage system or the upgrade kit (for upgrading AX4-5 series or AX series systems to Navisphere Manager). The server support menu opens. If you do not see the server support menu, follow these steps to open it: From the Windows taskbar, select: Start > Run In the Run dialog box, enter: drive:\locales\en_US\start.html where drive is the letter for the CD drive. Click OK. b. Select your language, if prompted for it. c. From the main menu, click Install Products on Server. d. From the Install Products menu, click Navisphere Server Utility to open the installation wizard. 4. Follow the instructions on the installation screens and accept all the defaults.
61
If you do not have the host agent installed, do not disable the registration service feature (it is enabled by default). The registration service feature automatically registers the servers NICs or HBAs with the storage system after the installation and updates server information to the storage system whenever the server configuration changes (for example, when you mount new volumes or create new partitions). If you have the host agent installed and you are installing version 6.22.20 or later of the server utility, the server utilitys registration service feature will be disabled by default and we recommend that you do not install it. Prior to version 6.22.20 of the server utility, you could not install both applications on the same server.
5. If you are prompted about updating information when the server starts, click Yes. 6. If you are prompted to reboot the server, click Yes.
You must reboot the server when the installation dialog prompts you to reboot. If the server is connected to the storage system with NICs and you do not reboot before you run the server utility, the NIC initiators cannot log in to the storage system.
7. When the installation is complete, click Done to exit the wizard. 8. If you installed the server utility from the CD, close the server support menu by selecting Main Menu and then Exit. You can now remove the CD from the servers CD drive.
62
Modifying TCP/IP registry settings

You can improve the performance of any NICs that will be used primarily for iSCSI traffic rather than general network traffic by changing the network settings so that NICs immediately acknowledge incoming TCP segments. If you are running a version of the Navisphere Server Utility that is earlier than 6.24.1.4.0, we recommend that you manually modify the TCP/IP registry settings to improve performance; if the server is in a Microsoft iSCSI cluster configuration, you must manually modify the TCP/IP settings for the server. If you are running Navisphere Server Utility version 6.24.1.4.0 or later, the system prompts you to change these settings when you configure the network parameters for your NICs (set up iSCSI connections).
CAUTION The following section contains information about modifying TCP/IP registry settings. Before you modify the registry, make sure you back it up and understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following link to the Microsoft Knowledge Base: http://support.microsoft.com/kb/256986/. Depending on your operating system type, follow the appropriate procedure below to modify the TCP/IP settings for network interfaces carrying iSCSI traffic so that they immediately acknowledge incoming TCP segments. Windows Server 2003 SP1 or later 1. Determine which IP addresses or DHCP IP addresses are used for iSCSI traffic. 2. Start the Registry Editor. a. Select Start >Run. b. Enter Regedit and click OK. 3. Locate and then click the following registry subkey:
63
HKEY_LOCAL_MACHINE > SYSTEM > CurrentControlSet > Services > Tcpip > Parameters > Interfaces The interfaces will be listed below the Interfaces folder by automatically generated GUIDs, for example, 064A622F-850B-4C97-96B3-0F0E99162E56. 4. Click each of the interface GUIDs and perform the following steps: a. Select the IPAddress or DhcpIPAddress parameters that are used for iSCSI traffic. b. Select Edit > New > DWORD value. c. Name the new value TcpAckFrequency and assign it a value of 1. 5. Exit the Registry Editor. 6. Restart Windows for this change to take effect. Windows 2000 SP3 or later 1. Determine which IP addresses or DHCP IP addresses are used for iSCSI traffic. 2. Start the Registry Editor. a. Select Start >Run. b. Enter Regedit and click OK. 3. Locate and then click the following registry subkey: HKEY_LOCAL_MACHINE > SYSTEM > CurrentControlSet > Services > Tcpip > Parameters > Interfaces The interfaces will be listed below the Interfaces folder by automatically generated GUIDs, for example, 064A622F-850B-4C97-96B3-0F0E99162E56. 4. Click each of the interface GUIDs and perform the following steps: a. Select the IPAddress or DhcpIPAddress parameters that are used for iSCSI traffic. b. Select Edit > New > DWORD value. c. Name the new value TcpDelAckTicks and assign it a value of 0. 5. Exit the Registry Editor. 6. Restart Windows for this change to take effect.
64
Connecting iSCSI ports in a network configuration

Use CAT5, CAT5e, or CAT 6 Ethernet network cables to connect the storage-system iSCSI data ports to an Ethernet LAN and to connect the server iSCSI data ports to either a 10/100 or 1-gigabit Ethernet LAN.
Before you start

To complete this procedure, you need: One Ethernet network cable per storage-system iSCSI port that you will connect to the network. You need CAT 5 Ethernet network cables for iSCSI connections to 10/100 LANs or CAT 6 cables for iSCSI connections to 1-gigabit LANs. These cables can be up to 100 meters long. One Ethernet network cable per server iSCSI port that you will connect to the network. You need CAT 5 Ethernet network cables for iSCSI connections to 10/100 LANs or CAT 6 cables for iSCSI connections to 1-gigabit LANs. These cables can be up to 100 meters long.
Connecting storage-system and server iSCSI ports to the LAN

1. For each iSCSI port on the storage system, connect one end of an Ethernet network cable to the 0 iSCSI or 1 iSCSI port on the SP and the other end to a router or switch (Figure 20).
65
FRU Label
FRU Label
CL3851
Figure 20
Connecting storage-system iSCSI ports to a LAN
2. For each NIC or iSCSI HBA port on the server, connect one end of an Ethernet network cable (CAT 6 for 1-gigabit Ethernet network, CAT 5 for 10/100 LAN) to the iSCSI port on the NIC or iSCSI HBA and the other end to the network.
66
Configuring iSCSI initiators for a configuration without iSNS

If you are using iSNS, this section is not for you. Instead, go to section on configuring the iSNS client on the storage system. Before an iSCSI initiator can send data to or receive data from the storage system, you must configure the network parameters for the NIC or HBA iSCSI initiators to connect with the storage-system SP iSCSI targets.
Configuring NIC initiators on Windows servers to connect to the storage-system iSCSI targets without iSNS
Use the Navisphere Server Utility to configure the network parameters for each NIC initiator that needs access to the storage system. 1. On the server, open the Navisphere Server Utility. 2. Select Configure iSCSI Connections on this server and click Next. 3. Select Configure iSCSI Connections and click Next. 4. In the iSCSI Targets and Connections window, select one of the following options to discover the iSCSI target ports on the connected storage systems: Discover iSCSI targets on this subnet - Scans the current subnet for all connected iSCSI storage-system targets. The utility scans the subnet in the range from 1 to 255. For example, if the current subnet is 10.12.77, the utility will scan the IP addresses from 10.12.77.1 to 10.12.77.255.
If CHAP authentication is enabled on all target ports on a storage system, you cannot discover the iSCSI target ports using a subnet scan. You must discover the targets using the target portal.
Discover iSCSI targets for this target portal - Discovers targets known to the specified iSCSI SP data port. 5. Click Next. 6. For each target you want to log in to: a. In the iSCSI Targets window, select the IP address of the Inactive target.
67
b. Under Login Options, select Also login to peer iSCSI target for High Availability (recommended) if the peer iSCSI target is listed. This option allows the utility to create a login connection to the peer target so if the target you selected above becomes unavailable, data will continue to the peer target.
CAUTION If multiple NICs are on the same subnet and you leave the Server Network Adapter IP option set to Default, only one NIC is actually used at a time. Other NICs are in standby mode. If you leave the Server Network Adapter IP option set to Default and a NIC fails, the server will use one of the other NICs, even if they are on the same subnet, as long as there is a network path from the storage system to the NIC that is in standby mode. c. If you selected Also login to peer iSCSI target for High Availability (recommended) in the previous step, leave the Server Network Adapter IP set to Default to allow the iSCSI initiator to automatically fail over to an available NIC in the event of a failure.
If you are an advanced user and you want to control which network or subnet is used, you can select a Server Network Adapter IP address from the drop-down list but failover may not occur if you do not have the appropriate failover software.
d. Click Logon to connect to the selected target. 7. Click Next. One of the following windows is displayed: Network Interfaces (NICs) window This window is displayed if all of the following statements are true: the NICs are on the same subnet as an iSCSI target connected to this server.
68
the NICs appear to be used primarily for iSCSI traffic rather than general network traffic. the NICs do not already have the recommended TCP settings enabled. This window allows you to update network settings on the selected NICs so that the NICs immediately acknowledge incoming TCP segments. Server registration window This window is displayed and lists all connected storage systems if the above conditions are not true. 8. If the Network Interfaces (NICs) window is displayed: a. Uncheck any NICs that will be used for general network traffic and click Apply.
If a NIC is not listed and it is used primarily for iSCSI traffic, complete the remaining steps in this section and refer to the server utilitys online help for information on using the Optimize Network Interface (NICs) for iSCSI option. This option lists all the NICs on your server and allows you to manually select which NICs you want to immediately acknowledge incoming TCP segments for.
A confirmation dialog is displayed stating that the network settings for your NICs have been updated but that you must restart your system to apply them. b. Click OK and then Next. 9. In the server registration window, click Next to send the updated information to the storage system. A success message is displayed. 10. Click Finish to close the wizard.
69
Registering the server with the storage system

Run the Navisphere Server Utility on each server connected to the storage system to register the servers NICs or iSCSI HBAs with the storage system.
Running the Navisphere Server Utility for Windows

You can run the Navisphere Server Utility for Windows from the server, if you installed the utility on the server, or from the server support CD, which shipped with the storage system. Starting the Navisphere Server Utility on a Windows server 1. Run the Navisphere Server Utility by selecting Start > Programs > EMC > Navisphere > Navisphere Server Utility or Start > All Programs > EMC > Navisphere > Navisphere Server Utility. 2. Select your language, if prompted for it.
A text-based version of the utility is installed automatically when you install the utility. To start the text-based version, at a command prompt enter cd C:\Program Files\EMC\Navisphere Server Utility or cd C:\Program Files (x86)\EMC\Navisphere Server Utility, then enter NaviServerUtilCLI.exe.
Starting the Navisphere Server Utility on a Windows server from the CD 1. Log in to the Windows server as the administrator or someone who has administrative privileges. 2. In the servers drive, insert the server support CD, which shipped with the storage system or the upgrade kit (for upgrading AX4-5 series or AX series systems to Navisphere Manager). The server support menu opens. If you do not see the server support menu, open it: From the Windows taskbar, select: Start > Run In the Run dialog box, enter:
70
drive:\locales\en_US\start.html where drive is the letter for the CD drive. Click OK. 3. From the main menu select Run Products from CD. The RUN PRODUCTS page opens. 4. Select Navisphere Server Utility. Registering the server using the Navisphere Server Utility on a Windows 1. In the Navisphere Server Utility dialog box, select Register this server to all connected storage systems. The utility automatically scans for all connected storage systems and lists them under Connected Storage Systems. Locate the WWN of the NIC or iSCSI HBA you just installed. The NIC or iSCSI HBA should appear once for every SP port it is connected to.
If the utility is already running, it does not automatically perform a scan, and you must click Rescan.
2. Click Next to register the server with the storage system. The utility sends the servers name and IP address of the NIC or iSCSI HBA to each storage system. Once the server has storage on the storage system, the utility also sends the device name and volume or file system information for each LUN (virtual disk) in the storage system that the server sees. 3. Click Finish to exit the utility.
Verifying NIC or iSCSI HBA registration with Navisphere Express

1. In the navigation pane, under Manage, click Connections to display the Manage Connections page. 2. Verify that the SP/Port status is Active for each NIC or iSCSI HBA connected to the storage system. If the status is Active (unregistered), register the NIC or iSCSI HBA with the storage system by running the Navisphere Server Utility.
71
If the status is Inactive, either the physical connection between the NIC or iSCSI HBA and the storage system is faulty or the server is not powered up.
72
Configuring a new storage system

A new storage system is one that was not already connected to a server when you started the installation procedure.
Before you start

You need the completed storage-system disk information worksheet from the storage-system configuration planning guide or the planning worksheets document. You can generate this guide using the Plan link on the Install page of the storage-system support website or refer to the appropriate planning guide on the documentation and resources CD, which shipped with the storage system.
Starting Navisphere Express

1. Open an Internet browser, such as Internet Explorer, Netscape, or Mozilla, on the management host. 2. Enter the IP address of an SP in the storage system.
If Navisphere Express does not open, make sure that the storage system is not rebooting. The power button on each SP should be solid/steady green and the other lights should be off. 3. Log in to Navisphere Express by entering the username and password that you specified when you initialized the storage system.
73
To view Navisphere Express in Brazilian Portuguese, French, German, Italian, Korean, Japanese, Latin American Spanish, or simplified Chinese, follow the instructions in Adding a Navisphere Language Pack. You can create this document on the storage-system support website by selecting Upgrade and then Add Navisphere Language Pack as the upgrade type. Once you install a language pack, Navisphere Express automatically opens in that language.
Configuring storage and event notification on a new storage system with Navisphere Express
1. Locate your completed storage-system disk information worksheet so you can refer to it in the steps that follow. 2. Create one or more hot spares.
A hot spare is a single global spare disk that serves as a temporary replacement for any failed disk in the storage system. The storage system automatically reconstructs data from the failed disk onto the hot spare, so the data is always available. If you have both SAS and SATA disks in the storage system, we strongly recommend that you create a hot spare for each type of disk. A SAS disk can be a hot spare for a SATA disk and vice versa, but using a SAS disk as a hot spare for a SATA disk will most likely degrade the disk pool performance. Using a SATA disk as a hot spare for a SAS disk could waste disk space since the SATA drives generally have greater storage capacity.
In the navigation pane, under Manage, click Hot Spare. For details on creating a hot spare, use the Navisphere Express Help Center. 3. Create one or more disk pools on which to create virtual disks.
74
A disk pool is a set of disks, all with the same capacity and redundancy, on which you create one or more virtual disks. A RAID 6 disk pool usually has 6 or 12 disks, but can have 4, 8, 10, 14, or 16 disks. RAID 6 disk pools are supported only for AX4-5 series storage systems running FLARE OE version 02.23.050.5.7xx or higher. A RAID 5 disk pool must include at least three disks, a RAID 3 disk pool must include five or nine disks, and a RAID 1/0 disk must include at least two disks. The storage system supports a maximum of thirty disk pools.
In the navigation pane, under Manage, click Disk Pools. For details on creating a disk pool, use the Navisphere Express Help Center. For a dual-SP system, you should create at least two disk pools since the software assigns each disk pool you create to an SP as follows: disk pool 1 to SP A, disk pool 2 to SP B, disk pool 3 to SP A, and disk pool 4 to SP B. All the virtual disks you create on a disk pool are automatically assigned to the same SP as the disk pool, so if you create only one disk pool on the storage system, all virtual disks on the storage system are assigned to SP A and all data received or sent goes through SP A only.
The disk modules marked 0 through 3 contain storage-system software or reserved space according to their slot assignment. Do not move any disk marked 0 through 3 from its assigned slot. Remove it only to replace the disk module. Part of the space on these disks is reserved or preloaded with system data, and as a result, is not available for your data. If you combine operating system disks in a disk pool with other disks, each of the other disks loses space for your data equal to the system data space on an operating system disk.
4. Create one or more virtual disks on each disk pool.

A virtual disk is a grouping of disk partitions into one span of disk storage space. Each virtual disk you create is distributed equally across the disks in the disk pool. A virtual disk looks like an individual disk to the servers operating system. Each disk pool can have 128 virtual disks.
75
In the navigation pane, under Manage, click Virtual Disks. For details on creating a virtual disk, use the Navisphere Express Help Center. If you want to connect additional servers to the storage system, you can create virtual disks for them now. However, you must wait until the servers are connected and registered before you can assign these virtual disks to them. 5. Assign one or more virtual disks to the server.
To send data to or receive data from the virtual disks, you must assign the virtual disks to a server.
In the navigation pane, under Manage, click Virtual Disks. For details on assigning a virtual disk to a server, use the Navisphere Express Help Center. 6. Verify that the virtual disks were assigned to the server by viewing the Manage Servers page. In the navigation pane, under Manage, click Servers. You should see the virtual disks you assigned to the server listed in the Virtual Disks column of the servers row. 7. Use the Event Notification page to configure the storage system to send an email message when it encounters a problem. In the navigation pane, under System, click Settings, and then click Event Notification. For details on configuring the storage system to send email messages, use the Navisphere Express Help Center.
Verifying that each virtual disk is fully initialized using Navisphere Express
Although a new virtual disk is assigned to the server, the server cannot see the new disk until it is fully initialized. The time to complete the initialization process varies with the size of the virtual disk and other parameters. For example, a 1 TB virtual disk in a RAID 5 disk pool of
76
11 disks can take about 70 minutes to initialize with no host I/O to other virtual disks in the disk pool. To determine if any virtual disks are initializing: 1. Start Navisphere Express on the storage system with the virtual disks. 2. In the navigation pane under Manage, click Virtual Disk. 3. In the Manage Virtual Disks screen, if the status of any virtual disk is Initializing, wait until the initialization is complete before continuing. 4. If the virtual disk is connected to a server running Windows Server 2003, reboot the server.
Making virtual disks visible to a Windows server

To allow the Windows server access to the virtual disks that you created, perform a rescan.
Verifying that PowerPath for Windows sees all paths to the virtual disks
1. On the server, configure PowerPath: powermt config 2. On the Windows taskbar, either double-click the PowerPath Administrator icon or right-click the icon and select PowerPath Administrator. 3. In the results pane, verify that the path metric for each virtual disk is n/n where n is the total number of paths to the virtual disk.
77
Verifying your high-availability iSCSI configuration

Use the server high-availability feature in the Navisphere Server Utility to verify the following for each server in a high-availability configuration with the storage system: Your iSCSI configuration is highly available (for example, each NIC has at least one active path to each storage processor). Path management software is installed and running on the server.
Starting the Navisphere Server Utility on a Windows server

1. Run the Navisphere Server Utility by selecting Start > Programs > EMC > Navisphere > Navisphere Server Utility or Start > All Programs > EMC > Navisphere > Navisphere Server Utility. 2. Select your language, if prompted for it.
A text-based version of the utility is installed automatically when you install the utility. To start the text-based version, at a command prompt enter cd C:\Program Files\EMC\Navisphere Server Utility or cd C:\Program Files (x86)\EMC\Navisphere Server Utility, then enter NaviServerUtilCLI.exe.
Starting the Navisphere Server Utility on a Windows server from the CD

1. Log in to the Windows server as the administrator or someone who has administrative privileges. 2. In the servers drive, insert the server support CD, which shipped with the storage system or the upgrade kit (for upgrading AX4-5 series or AX series systems to Navisphere Manager). The server support menu opens. If you do not see the server support menu, open it: From the Windows taskbar, select: Start > Run In the Run dialog box, enter: drive:\locales\en_US\start.html
78
where drive is the letter for the CD drive. Click OK. 3. From the main menu select Run Products from CD. The RUN PRODUCTS page opens. 4. Select Navisphere Server Utility.
Using the server utility to verify your high-availability configuration

1. In the Navisphere Server Utility dialog box, select Verify Server High-Availability. 2. Select Valid Server Configuration only. 3. In the Select Host Type screen, select Local host and click Next. 4. In the Select Report Directory screen, select the location where the high availability status report should be saved. Click Next. 5. Read the summary and if it is accurate, click Next to generate the report. If not, click Back to return to the screen where you need to correct the data. The utility determines if the server is configured for high availability by verifying that the server has at least one connection path to each storage system SP, and that PowerPath or some other failover software, such as DMP, is running. It does not detect native failover software, such as Windows Server 2008 native failover. 6. Review and resolve any issues reported under the Issues tab of the generated report before continuing with the installation process.
79
Preparing virtual disks to receive data

If you do not want to use a virtual disk as a raw disk or raw volume, then before Windows can send data to a virtual disk, you must: Use Navisphere Express to verify that each new virtual disk is initialized and to write a signature to it. Either create partitions on a basic disk or create the appropriate volumes on a dynamic disk, as described in the documentation for your operating system version.
Saving the PowerPath configuration

Save the servers PowerPath configuration with the following PowerPath command: powermt save. The powermt save command creates the powermt.custom configuration file.
80
Verifying your failover configuration with PowerPath

Before you store data on virtual disks, use the procedure in this section to verify that: The server can send data to and receive data from the storage system.
You can download an I/O simulator (Iometer) for writing data to the storage system from the following website: http://www.iometer.org/.
PowerPath shows the paths from the server to the virtual disks that you expect for your configuration.
Verifying your failover configuration with PowerPath for a Windows server

1. Launch PowerPath Administrator by double-clicking the PowerPath Monitor on the Windows taskbar. 2. On the left pane (summary pane), click EMC PowerPath Administrator. 3. Under the server, right-click Disks. The right (details) pane lists all the virtual disks in each storage system connected to the server. Storage ID identifies each storage system. For each disk, the Path Status and the Path Metric columns give the status of the paths to the disk. When all n paths to a disk are working, the Path Status for the disk is optimal and the Path Metric for the disk is n/n, indicating that n of n paths are working. If only m paths are working, the path metric is m/n. 4. Verify that all n paths to the disks in the storage system are working; that is, their status is optimal and their path metric is n/n. 5. For each NIC or iSCSI HBA connected to the storage system: a. Start writing data to a virtual disk. b. Disconnect the cable from one NIC or iSCSI HBA connected to the storage system. c. After several seconds, look at the Details pane and verify that one or more of the disks in the storage system have red slashes
81
through them, their status is degraded, and their path metric is m/n, where n is the number of paths to the disk and m is the number of working paths, which is less than n. For example, if the server has 4 paths to a disk in the storage system and 1 path fails when you disconnect the cable, then n=4 and m=3, so the path metric is 3/4. d. Reconnect the cable that you disconnected from the NIC or iSCSI HBA. e. Right-click the PowerPath Monitor icon on the taskbar, and select All Tasks and Restore All Devices. f. After several seconds, look at the details pane and verify that none of the disks in the storage system have red slashes through them, their status is optimal, and their path metric is n/n.
82
Copyright 2007-2008 EMC Corporation. All Rights Reserved. EMC believes the information in this publication is accurate as of its publication date. The information is subject to change without notice. THE INFORMATION IN THIS PUBLICATION IS PROVIDED "AS IS." EMC CORPORATION MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WITH RESPECT TO THE INFORMATION IN THIS PUBLICATION, AND SPECIFICALLY DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Use, copying, and distribution of any EMC software described in this publication requires an applicable software license. For the most up-to-date regulatory document for your product line, go to the Technical Documentation and Advisories section on EMC Powerlink. For the most up-to-date listing of EMC product names, see EMC Corporation Trademarks on EMC.com. All other trademarks mentioned herein are the property of their respective owners.
83

AX4 Installing An iSCSI Storage System Master 347310

Uploaded by

Document Information

Original Title

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

AX4 Installing An iSCSI Storage System Master 347310

Uploaded by

Copyright:

Available Formats

Here is Your Customized Document

Your Configuration is:

Content Creation Date 2008/8/19

Content Creation Date 2008/8/19

Content Creation Date 2008/8/19

storage processor (SP)

disk pool virtual disk

initiator target CHAP

An AX4-5i storage system has two SPs, so it is called a dual-SP system.

Before you start

Verifying the storage-system parts

PN:123456789 REV 123

PN:123456789 REV 123

PN:123456789 REV 123

SN: 1234ABCD1234ABC 123 BPS

SN: 1234ABCD1234ABC 123 BPS

SN: 1234ABCD1234ABC 123 BPS

PN:123456789 REV 123

PN:123456789 REV 123

PN:123456789 REV 123

SN: 1234ABCD1234ABC 123 BPS

SN: 1234ABCD1234ABC 123 BPS

SN: 1234ABCD1234ABC 123 BPS

SN: 1234ABCD1234ABC 123 BPS

SN: 1234ABCD1234ABC 123 BPS

SN: 1234ABCD1234ABC 123 BPS

AX4-5i DPE-AX (rear view)

Service cable (save for troubleshooting)

Description Optional DAE-AX (front view)

PN:123456789 REV 123

PN:123456789 REV 123

PN:123456789 REV 123

PN:123456789 REV 123 PN:123456789 REV 123 PN:123456789 REV 123

SN: 1234ABCD1234ABC 123 BPS

SN: 1234ABCD1234ABC 123 BPS

SN: 1234ABCD1234ABC 123 BPS

PN:123456789 REV 123

PN:123456789 REV 123

PN:123456789 REV 123

SN: 1234ABCD1234ABC 123 BPS

SN: 1234ABCD1234ABC 123 BPS

SN: 1234ABCD1234ABC 123 BPS

PN:123456789 REV 123

PN:123456789 REV 123

PN:123456789 REV 123

SN: 1234ABCD1234ABC 123 BPS

SN: 1234ABCD1234ABC 123 BPS

SN: 1234ABCD1234ABC 123 BPS

SN: 1234ABCD1234ABC 123 BPS

SN: 1234ABCD1234ABC 123 BPS

SN: 1234ABCD1234ABC 123 BPS

S/N: VVVYYWWRRRRR P/N: 118031924

S/N: VVVYYWWRRRRR P/N: 118031924

Optional DAE-AX (rear view)

S/N: VVVYYWWRRRRR P/N: 118031924

S/N: VVVYYWWRRRRR P/N: 118031924

Expansion cables 2 per optional DAE-AX

Rail kits for installation in cabinet or rack 1 per enclosure

Installing the storage-system parts in a cabinet or rack

Enclosure height requirements

Installing a 1U SPS tray and SPS units in the cabinet

Installing the DPE-AX and optional DAE-AXs in the cabinet

12 Phillips M5 x 12.7 mm screws (black)