Scribd Logo
Upload

Welcome to Scribd!

  • English On Board

    Uploaded by

    Cecy P. Donoso
    20 views16 pages
    The document provides helpful expressions and requests for flight attendants to use when welcoming passengers onboard and during the flight. It includes polite phrases like "May I help you?" and "Could you please do this?" as well as instructions for safety and seating like "Fasten your seatbelt" and "Your seat is beside the window." The document also lists items provided to passengers like slippers, blankets, magazines and hot towels. It aims to teach flight attendants how to be warm, helpful and polite when interacting with passengers.

    Original Description:

    enjoy it

    Original Title

    English on Board

    Copyright

    © Attribution Non-Commercial (BY-NC)

    Available Formats

    PPT, PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    Report this Document
    The document provides helpful expressions and requests for flight attendants to use when welcoming passengers onboard and during the flight. It includes polite phrases like "May I help you?" and "Could you please do this?" as well as instructions for safety and seating like "Fasten your seatbelt" and "Your seat is beside the window." The document also lists items provided to passengers like slippers, blankets, magazines and hot towels. It aims to teach flight attendants how to be warm, helpful and polite when interacting with passengers.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPT, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    20 views16 pages

    English On Board

    Uploaded by

    Cecy P. Donoso
    The document provides helpful expressions and requests for flight attendants to use when welcoming passengers onboard and during the flight. It includes polite phrases like "May I help you?" and "Could you please do this?" as well as instructions for safety and seating like "Fasten your seatbelt" and "Your seat is beside the window." The document also lists items provided to passengers like slippers, blankets, magazines and hot towels. It aims to teach flight attendants how to be warm, helpful and polite when interacting with passengers.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPT, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 16

    Ms.

    Cecilia Donoso Moreno

    WHEN WELCOMING PEOPLE ON

    BOARD, IT IS VERY IMPORTANT TO BE WARM, HELPFUL AND POLITE. THE FOLLOWING EXPRESSIONS MAY BE OF HELP.

    BEING HELPFUL AND POLITE


    MA Y I (FORMAL)
    MAY I HELP YOU? MAY I HELP YOU FIND YOUR SEAT? MAY I SEE YOUR BOARDING PASS, PLEASE? MAY I TAKE YOU TO YOUR SEAT?

    CAN I (INFORMAL)
    CAN I HELP YOU WITH

    THE BABY?
    CAN I HELP YOU WITH

    THAT BAG?
    CAN STOW YOUR

    OVERCOAT I N THE OVERHEAD COMPARTMENT?

    REQUESTING
    COULD YOU PUT OUT YOUR CIGARETTE, PLEASE? COULD YOU PUT THAT BAG UNDER YOUR SEAT,

    PLEASE? COULD YOU CHANGE SEATS WITH THIS PASSENGER? COULD YOU SPELL YOUR NAME, PLEASE?

    Requests can also take the form of the following expressions:


    FASTEN YOUR SEAT BELT, PLEASE PLEASE, PUT OUT YOUR CIGARETTE. SMOKING IS

    FORBIDDEN HERE. WAIT A MOMENT, PLEASE. PUT YOUR SEAT IN THE VERTICAL POSITION,PLEASE. REMAIN SEATED, PLEASE CLEAR THE WAY, PLEASE(despejen el pasillo)

    WHO CAN DO IT BETTER?


    GOOD MORNING LADIES AND

    GENTLEMEN.WELCOME ON BOARD. THIS IS FLIGHT 834 TO NEW YORK. THE FLIGHT WILL TAKE SEVEN HOURS AND 5 MINUTES APPROXIMATELY. YOU ARE KINDLY REQUESTED TO FASTEN YOUR SEATBELTS, PUT YOUR SEAT IN THE UPRIGHT POSITION, AND REMEMBER SMOKING IS NOT ALLOWED. ON BEHALF OF CAPTAIN ROGERS AND HIS CREW. I WISH YOU A PLEASAN T FLIGHT . THANK YOU

    Seating Arrangements
    PREPOSITIONS
    UNDER(debajo) BEHIND(detrs) BESIDE(al lado) BETWEEN(entre) NEXT TO(cerca de ) BY(lado de) PAST(despus) OVER(sobre)

    -TO THE LEFT (a la izq) -TO THE RIGHT(a la dere) -AMONG(entre ustedes)

    PLEASE, PUT YOUR BAG

    UNDER YOUR SEAT.(debajo)


    YOUR SEAT IS IN THE

    YOUR SEAT IS PAST THE

    MIDDLE OF THE ROW.(en el medio)


    YOUR SEAT IS OVER

    THERE, NEXT TO THE AISLE.(al lado de) THATS YOUR SEAT BY THE WINDOW.(al lado de)

    GALLEY TO THE LEFT.(despushacia la izquierda) YOUR SEATS ARE BETWEEN ROWS 12 AND 17.(entre) YOUR SEATS ARE BEHIND THE LADY WITH THE BABY OVER THERE.(detrs)

    SLIPPERS

    BACKPACK

    PILLOW

    COAT

    HANDLUGGAGE

    HOT

    TOWEL

    MAGAZINE

    BLANKET

    HANDBAG

    You might also like