OurLocalExpert Exeter 12-13

Exeter 2012/13
Exeter
2012/13
believes in...
QUALITY LOCAL BUSINESSES YOU CAN TRUST
You deserve quality and proper service, to get your job done right, rst time, at a fair price. We promote businesses who have been recommended by YOU. We act on your feedback and exclude businesses we dont have condence in. Because we live locally, we can apply integrity and local knowledge to all feedback received.
Please leave testimonials about quality local businesses at:
LISTENING TO YOU
Help us keep this guide accurate. Tell us your experiences with the businesses listed here, and tell us about other quality local businesses you think we should feature. All readers providing feedback are entered into our prize draw (see inside back cover) where you could win a tranquil retreat, a fantastic meal for two, or top quality local meat.
Keep up to date with news and special offers from recommended local independent businesses:
MAKING IT EASY FOR YOU

Our guide is available in this manageable printed guide, and it is also on the internet. You can phone us, email us, tweet us, or contact us through our website www.OurLocalExpert.co.uk
nick@OurLocalExpert.co.uk 01392 340304 @NickLocalExpert
SUPPORTING THE LOCAL COMMUNITY

Local people who feel vulnerable have more condence inviting a recommended business into their house. Supporting local independent businesses keeps local people employed, keeps our shops open and keeps our area resilient against uncertainties in the global economy.
Ask us for free additional copies of our Exeter guide, our East Devon guide, or our Teignbridge/Torbay guide.
Published by Nicholas Hall Design and Print: The Brightsea Print Group
CARING FOR THE ENVIRONMENT

We believe in fresh local food which doesnt need to be transported around the world. We print on sustainably sourced paper using soya-based ink (Brightsea Print Group, Exeter). We bank ethically.
Accommodation
For indulgent Pilates Retreats (parties from 2 to 12), which can include Life Coaching, massage and full quality catering) see Boswell Farm in tranquil Sidford (feature 150).
Architectural and Drawing Services
Accountancy, Tax & Self-Assessment
Redwoods Chartered Certied Accountants 2 Clyst Works, Clyst Road, Topsham, EX3 0DB 01392 877200 www.redwoods-accountants.co.uk Friendly professional advice for businesses and individuals on all areas of tax, accounting and self-assessment. Free initial consultations. They understood my needs quickly, saving me money, at a good price. Easy access, free parking.
1.
Simon Spencer MCIAT Chartered Architectural Technologist 01404 822778 / 07973 653758 simon@sspencer.co.uk For new builds, extensions, barn conversions and any other development, or just for help and advice on building control and planning. Simon Spencer offers a fast, professional service tailor-made to your needs. Free no-obligation initial visit. No VAT charged. Competent, friendly, professional service.
5.
RSB Plumbing 07968 230806 blandstuart@yahoo.co.uk General plumbing and bathroom tting, bathroom design and procurement available, free detailed quotation provided. All work is carried out carefully and to a high standard with long term reliability and performance in mind. Good at responding to enquiries and available for smaller tasks and for bathroom planning during evenings and Saturdays. Stuart Bland provides a 12 month guarantee on all workmanship and parts supplied. Recommended by reader who was totally satised.
8.
Matthew Down Building Services 01392 969244 / 07966 392876 Expert bricklaying and plastering including: garden walls; extensions; conservatory bases; patios; block paving; groundworks; stone walls; chimneys; chimney add-ons and more. NVQ Level 3 City & Guilds qualied. Competitive pricing as no VAT charged. All jobs considered.
12.
Builders
See also Bathrooms, Brickwork Specialist, Carpenters, Groundworks, Kitchens, Loft Conversions (for specialists), Plasterers, Roong. For disabled adaptations, see Gozna Services (feature 121). For smaller jobs see Property Maintenance, Home Maintenance also Handyperson. Cheaper does not mean better. The recession has resulted in some people quoting unrealistically low prices that cannot be achieved without cutting corners or by charging the customer more than originally quoted. All the businesses in Our Local Expert have been recommended for quality, service and value for money.
Articial Grass
See EasiGrass Devon (feature 97).
Beauty
Bath Enamelling
Aerials TV & Satellite

For integrated media with and without cabling, see Akitech Electrics (feature 111).
Leys Aerials 01392 430729 / 07962 172386 www.leysaerials.com Chris Ley performs aerial system installation and repairs for all your Freeview, Freesat and HD requirements. Recommended as a true professional with many years experience.
2.
PAK Aerials (Est.1964) 01392 662466 / 07791 336953 www.pakaerials.co.uk New digital installations, upgrades, reception problems, HD distribution throughout your home. Also TV sales and installation, specialist installers of bre-optic cabling. Supply and t of CCTV surveillance. RDI qualied digital installers. East Devons only CAI plus members (all staff Police checked). No call out charge. Recommended as punctual, professional, friendly, efcient, and clean.
3.
Bathcare Bath Restoration Specialists 01752 769567 / 07970 072541 www.bathcare-uk.com Ian Lynde was recommended to us for being polite, knowledgeable and meticulous in the restoration of old, worn baths. He has been restoring baths for 30 years, mostly in older properties working on some interesting projects, often travelling hundreds of miles for various high prole clients. All the work is carried out in situ and the bath is back in use the next day. For quality work and a free quotation just give Bathcare a ring.
6.
Natural Health and Healing Rockbeare Petrina Clarke Dip.ASK. IFHB. ICHT. NFSH. 01404 822687 / 07967 143894 www.NaturalHealthAndHealing.org.uk A wide range of skin care and anti-ageing treatments, body treatments, hair removal and pamper parties from qualied professional holistic health and beauty therapist. Condential advice and treatment.
9.
Bedroom Furniture, Bedroom Fitting

See Carpenters, Interiors.
Blinds
See also Exeter Carpet Company (feature 33).
Remember to tell the businesses you contact that you saw their name in Our Local Expert so they know that it is working for them as well as for you.
Agas and Rayburns
Bathrooms
See also Central Heating and Plumbing, Builders. For disabled adaptations and mobility, see Gozna Services (feature 121).
LSJD 01363 82338 / 07813 967390 lukedennis1@btinternet.com Luke Dennis has over 9 years experience servicing Agas and Rayburns. Also selling re-conditioned Agas, ue installations and tting woodburners. GASsafe, Oftec and HETAS registered. Very efcient, takes pride in his work. Loves his Agas. Serving all of Devon.
4.
East Devon Blinds 01395 273453 / 07957 591270 www.eastdevonblinds.co.uk Offering a wide range of styles and fabric options, Martin Evans offers a convenient come-to-you service with free no-obligation quotes, free measuring and free tting. For roller-blinds, vertical blinds, Venetian blinds (including wood), wood weave blinds, Roman blinds and conservatory blinds. Members of Trading Standards Buy With Condence scheme, also protecting your children and pets using BBSA Blind Cord Safety standards. Very efcient, methodical and clean, really good quality.
10.
Allison Building Services 01392 861070 / 07710 401317 nja@allisonbuilding.co.uk For extensions, garage conversions, garden rooms and other larger jobs. Silverton-based Nigel Allison was recommended for sympathetically renovating an old cottage whilst providing expert advice on keeping the original character. Taking pride in their quality of work and never taking short cuts. Flexible to your needs, Nigel even promises civilised workers!
13.
Building Devon Ltd. 01392 340401 / 07817 707046 www.buildingdevon.co.uk If you are looking to improve not move, Building Devon perform quality extensions, loft conversions, refurbishments and single-house new builds. Barry Webb and Jason Thomas are qualied carpenters plus specialists, who were recommended for the quality of their work. They offer constructive suggestions to help you nd the best solutions to your needs, and specialise in eco-build when desired.
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Air Conditioning
See Devon Air Conditioning and Refrigeration (feature 50).
Please keep your recommendations coming in!
Quality Plumbing and Heating Clyst St Mary Freephone: 0800 0933477 / 07727 277968 Previously working on interiors for English Heritage, friendly and reliable Fraser Smith was recommended to us for going the extra mile for his customers. He installs bathrooms, provides general plumbing and heating services, and 24 hour emergency plumbing call outs. 12 month guarantee on all work, City and Guilds qualied, 21 years experience. Happy to provide references.
7.
Brickwork Specialist, Bricklaying and Plastering

See also POW Property Maintenance and Construction (feature 17).
SPECIAL OFFER: Discounts for OAPs.
Bryant Quality Building Ltd. 01392 668672 / 07967 567874 St Leonards-based Simon Bryant was recommended for his excellent workmanship. Decorative and ornamental brickwork, chimney repairs, arches. Repointing and replacement of damaged brickwork, Listed and conservation work. Simons quality service can be extended to include full project management of extensions and refurbishments using only trusted suppliers. City & Guilds qualied with over 15 years experience.
11.
M B Davies Building Services Ltd. 01392 678990 / 07940 502131 build@mbdavies.co.uk www.mbdavies.co.uk For new build, one-off specications, extensions and renovation work, including design if desired. Mark Davies and his professional team of 9 (plus specialists) offer reliability and experience, with a reputation built on attention to detail and a friendly, helpful approach. Renowned for completing jobs to their quoted price. NHBC guarantees on request.
15.
More recommended Builders overleaf...
Builders continued...
Car Servicing and Body Repairs

See also Tyres and Exhausts.
Carpenters
See also Touchwood Devon Ltd. (feature 112), Fencing, Flooring, Handyperson.
Carpet Cleaning
Drewe and Carter Limited 01392 677888 / 07811 323255 For new builds, extensions, driveways, stonework and garden walls, Exminsters Drewe and Carter have been recommended for the sheer quality of their work. Known to be good value for money, they work very quickly. Special, you dont have to watch over them.
16.
Auto Paint Repairs 01392 203708 / 07801 061519 www.autopaint-repairs.co.uk Saving you time and money, Auto Paint come to you for pricing and same-day repairs to car paintwork: vandal scratches; bumper scuffs; alloy wheels; minor accident damage and much more - all fully guaranteed.
20.
POW Property Maintenance and Construction 01392 340211 / 01395 516738 / 07815 757725 simonpow@tiscali.co.uk Simon Pow and his reliable team provide a personal, professional service and pride themselves on being established purely on recommendations. For extensions; renovations; kitchens; bathrooms; UPVC replacement rooine products; patios; decking; plastering (with dedicated plastering team); tiling and all aspects of property maintenance.
17.
Best Tyres Autocentre 2 Verney Street, Exeter, EX1 2AW 01392 411100 Great customer service on all makes and models. Tyres, exhausts and more, Best are proud to treat all customers as they would want to be treated themselves. Members of Trading Standards Buy with Condence scheme.
21.
AJT Carpentry 01392 679928 / 07917 717089 www.ajtcarpentry.co.uk For all your carpentry needs including: bespoke storage, wardrobes, bookcases and shelving; internal and external doors, frames and locks; kitchen design and tting; ooring and repairs. No VAT charged, all jobs considered. Always prompt, helpful and his work is excellent.
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SPECIAL OFFER: 5% discount on most services on presentation of Our Local Expert.
TD Builders 24 Scotch Mead, Aylesbeare, EX5 2BT 01395 233995 / 07751 738092 Recommended to us for being friendly, tidy, and above all extremely reliable. Terry Woolley and his team perform all building work including extensions, renovations and roong. In business for 20 years, offering guarantees on all work.
18.
You can also nd Our Local Expert online at:
City Service Station 36-37 Well St, Exeter, EX4 6QQ 01392 256864 / 07787 567749 shaundudley@live.co.uk www.csscarsales.co.uk Friendly and clean family-run garage and 2nd hand car sales. MOT, servicing and general repairs for all makes and models. Established 30 years, all work guaranteed, customer parking on site adjacent to football ground. 8am-5pm Mon-Fri; 10am-1pm Sat, by appointment at other times.
22.
E L Evans Carpentry and Joinery 01395 277804 / 07812 571722 eugeneevans02@googlemail.com Eugene Evans is a City & Guilds qualied joiner and cabinet maker. He can supply, t and make: kitchens; wardrobes; bookcases; free standing furniture and all types of joinery including windows and doors. Specialising in handmade and purpose built kitchens to t and complement your room. Consistently recommended for being reliable, friendly, and for doing a good job at a fair price.
26.
Neils Cleaning Services 01626 853254 / 07813 692061 neilscleaning@gmail.com www.neilscleaningservices.co.uk Cleaning carpets, upholstery, leather, oriental rugs, hard oors (clean and polish), using environmentally friendly detergent-free methods where possible. Recommended for his friendly and efcient service, expect a quality job, and that your property will be treated with respect. Members of Devon Trading Standards Buy with Condence scheme, the National Carpet Cleaners Association, and Woolsafe accredited. Free advice and no-obligation quotes and surveys.
30.
Sofa & Carpet Cleaning Devon 01392 311268 / 07748 328587 stephenroberts48@gmail.com www.fresherclean.co.uk Professional sofa and carpet cleaning. Great service, great prices, fully insured. Trained with 30 years experience. Safe, non-toxic solutions used (child and pet safe). They also clean mattresses, curtains, Oriental rugs and leather sofas. Recommended to us as exemplary.
31.
Burglar Alarms
See Security.
Butchers
See Pipers Farm (feature 86).
Cabling
For integrated media/cabling, see Akitech Electrics (feature 111). See also Electricians.
MECA Car Services 11-12 Cygnet Units, Heron Road, Sowton Industrial Estate, Exeter, EX2 7LL 01392 447901 www.mecacarservices.co.uk Award winning lady owned garage. Service and repairs for all makes of car, 4x4s, motorhomes, and light commercials. Free courtesy cars. Member of the Good Garage Scheme and Foxy Choice (meaning they are a female friendly garage). Recommended for outstanding levels of friendly customer service.
23.
Douglas Farleigh 01392 207884 / 07866 753249 For all aspects of carpentry, from simple repairs to highend precision work. Douglas has been recommended to us for being professional, reliable and friendly. He takes pride in producing work to a high standard at an affordable rate. Work includes: kitchens - design, supply and tting; built-in furniture - wardrobes; cupboards; bookcases etc; doors and windows (inc. sash window repairs); repair and renovation work; and much more. No VAT charged on labour. All jobs considered. Fully insured member of the Guild of Master Craftsmen.
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SPECIAL OFFER: 10% off when booking with Our Local Expert.
The businesses in Our Local Expert have been recommended, so you can be sure of the best service. Call or email with comments on businesses featured, or recommend others you think should be included.
All featured businesses have been recommended.
Radford Joinery Limited 01392 213355 / 077897 50958 www.radford-joinery.co.uk Shaun Radfords small, personal team have over 30 years experience, specialising in quality staircases and balustrades. They visit you to understand your needs, then their experienced joiners provide you with the optimal solution. Using hard and softwood all from FSC certied sources. See gallery on website for ideas of how they can transform your home.
28.
Carpet Fitting
Car Audio and Car Electrical (mobile service)
X Car Audio and Electrical 07968 796574 rob@xcaraudio.co.uk With 20 years experience, Rob Smith offers a mobile installation service specialising in the supply and tting of car audio, security equipment, SatNav and electrical repairs. Allows you to use your mobile device through your car audio. Rob identied and tted exactly what I needed, at a fair price.
19.
Caravan and Motorhome Services
Heritage Caravan Services 01297 551030 / 07854 041080 saundersmmm@aol.com NCC Approved Mobile Workshop (AWS). Servicing and Repairs for Caravans and Motorhomes. Mobile for your convenience.
24.
Space Master Wardrobes 01395 442837 / 07551 950555 www.spacemasterdevon.co.uk Alan Spencer makes quality bespoke wardrobes. Maximise your storage all the way from oor to ceiling with bespoke shelving made to your size and requirements, (as opposed to using pre-prepared storage systems). Matching bedroom furniture available. Many styles and designs to choose from at reasonable prices. Very trustworthy, clean and tidy worker.
29.
Mark Peek 01392 841055 / 07901 528892 markpeek@btinternet.com Covering Exeter, East Devon and South Devon, Mark Peek is honest, reliable, and pays attention to detail. He offers a free measuring service and can supply carpets and samples. Recommended as professional, friendly, reliable, excellent.
32.
For Carpets see overleaf...
Carpets
Central Heating and Plumbing

See also Drain Cleaning, Bathrooms. Check that gas installers are on the GASsafe register a legal requirement. See www.gassaferegister.co.uk for details. [Prior to April 2009, this was known as CORGI - which still exists as a quality-based trade association.] Dont accept a quote over the phone Central Heating installers are professionals who need to visit your house to understand the intricacies of your home and your heating requirements. The cheapest solution in the short term may not be the best solution for your long term needs.
Exeter Carpet Company Limited 92a Old Tiverton Road, Exeter, EX4 6LQ 01392 493084 www.exetercarpet.co.uk For all your domestic ooring needs, Exeter Carpet Company were recommended for being incredibly helpful, knowledgeable, honest and understanding. Products include natural ooring (sustainable wood, rubber), vinyl, Amtico, Karndean, laminates and more. Also a great selection of curtains and blinds. Excellent service and installation at competitive prices. Visit showroom or call to arrange a home visit.
33.
Andy Barriball Heating and Plumbing 01363 775026 / 07770 693799 andy@abheatingandplumbing.co.uk www.abheatingandplumbing.co.uk Covering Exeter and the surrounding area, offering very good value and service (with 12 month guarantee on all workmanship). Undertaking: service and maintenance; bathroom design and installation; gas/LPG/oil heating system solutions; computer designed underoor heating systems. Established for 15 years with a client base made entirely from recommendations. GASsafe, CORGI and OFTEC registered.
40.
Cheese Shops
See Country Cheeses (feature 81).
Chimney Services
For chimney repairs (brickwork) see also Brickwork and Bricklaying.
SPECIAL OFFER: 5% discount if Our Local Expert mentioned.
Sowton Carpet Mills Units 2-4 Exhibition Way, Pinhoe, EX4 8JD 01392 468157 www.sowtonmills.com A fast friendly service offering a large selection of carpet and vinyl samples, which can be ordered and tted within 10 days of selection. Home visits allow you to assess samples in situ. Their many repeat customers value their good value for money, fair price and quality of tting. Neil knows his carpets and oor coverings and has made recommendations which have turned out to be excellent. His team also do a super job of tting too.
34.
A Addicott Plumbing and Heating Services 01392 213346 / 07946 098137 addicottplumbing@hotmail.com www.addicottplumbing.co.uk For all your plumbing and central heating needs including: drains; boilers; gas res and cookers. Alan is proud of his reputation for a friendly polite service which is good value for money. No job too small, GASsafe and Trading Standards Buy with Condence accredited.
37.
Cat Services
See Pet Services.
Catering
For Meals on Wheels, see Dine at Home (feature 106).
Quality Plumbing and Heating Clyst St Mary Freephone: 0800 0933477 / 07727 277968 Previously working on interiors for English Heritage, friendly and reliable Fraser Smith was recommended to us for going the extra mile for his customers. He installs bathrooms, provides general plumbing and heating services, and 24 hour emergency plumbing call outs. 12 month guarantee on all work, City and Guilds qualied, 20 years experience. Happy to provide references.
38.
T Bunting Heating & Plumbing Services 01392 420452 / 07813 611581 tbuntingheating@aol.com Terry Bunting provides a small, friendly, independent service with a client base made largely from returning customers and personal recommendations. For central heating installation, repairs, boiler servicing, landlord gas safety certicates, and power ushing (for a hotter, more efcient system). Also general plumbing work, bathrooms, res and cookers. Working in the Exeter area and beyond, 24 years experience, WRAS approved, GASsafe registered. Free quotes on all installation work.
41.
FlaminGrate Unit 3 Mannings Yard, Shutterton Bridge, Dawlish, EX7 0LX 01626 867688 / 07734 407503 www.amin-grate.co.uk Friendly Dean Fletcher will supply, design, install and commission chimney and ue systems and woodburners to meet your needs and budget. Expert chimney work and roong service also provided. Free quotations, 19 years experience, HETAS registered, recommended as knowledgeable and pleasant.
45.
Chimney Sweeps
George Bainborough Freephone: 08081 972636 HETAS approved Chimney Sweep, member of APICS. Flues and chimneys swept, birds nests removed, certicate issued, fully insured. He makes you feel at ease. Very efcient, no mess, does a really good job.
46.
Kenniford Farm Shop 01392 875938 www.kennifordfarm.com Incredible hog-roasts from RSPCA approved farm.
35.
SPECIAL OFFER: Discounts for OAPs.
Exeter Drainmaster 01392 340333 / 07813 962761 drainmastersw@gmail.com For plumbing and drains: blocked drains, sinks and toilets. CCTV surveys of drains, drain repairs and renewals. High-pressure water jetting. Covering Exeter and East Devon, guaranteed maximum xed price with work guaranteed for 90 days. 24 hours a day, 7 days a week. Recommended to us for high standards and very obliging at a good price.
42.
Soot and Sweep 10 Brookdale, Ottery St Mary, EX11 1EB 01404 813159 / 07793 124229 bookings@soot-sweep.co.uk HETAS APICS approved sweep, for grates / open res, multi-fuel stoves, removal of birds nests, minor repairs to stoves. No mess, no fuss, no dust. Prompt and reliable.
47.
Locatelli Kitchen Queen Street, Honiton, EX14 1HE 01404 47976 www.locatelli.co.uk Original bespoke concept, comparable to a restaurant attending and enhancing your event. Fresh locally sourced food tailored to your desires is selected in advance by you in consultation with award winning chefs. The food is then cooked and served in full view at your event by experienced, knowledgeable team. Restaurant-quality food at competitive prices. Perfect for Weddings, Corporate events, Christenings, Civil Partnerships, Garden Parties and other celebrations.
36.
Our contact details are on the inside front cover. You can email or call, but please keep us informed of your experiences with local businesses.
PPR Plumbing and Heating 01395 224342 / 07976 938777 paulinereeves@sky.com www.pprplumbingandheating.com A family run business, PPR provide all aspects of plumbing and heating, specialising in bathroom tting. People use their services because of the high standard of work offered. GASsafe registered, with all work guaranteed.
43.
Complementary Therapists
See Well-being.
Computers
For design-led installation of your home-media systems, see Akitech Electrics (feature 111).
CCTV
See PAK Aerials (feature 3), Guardian Security (feature 148), Tamar Security (feature 149).
Aturi 01392 436560 / 07974 423363 www.aturi.co.uk If you want the highest levels of workmanship, reliability, customer service and aftercare, choose Aturi. Repair, installation and servicing of heating and hot water systems including underoor and unvented cylinders. Trading Standards Buy with Condence members, GASsafe and Oftec registered. Would thoroughly recommend.
39.
Seal Plumbing Services 01392 681486 / 07779 645887 www.sealplumbingservices.co.uk For all your plumbing and heating needs, Ashley Earland provides a personal, friendly service. His loyal customer base know and trust his standard of work and his transparency. Boiler servicing, central heating installations, bathrooms, plumbing, and landlord safety checks. No job too small, GASsafe accredited.
44.
Exeter Computers 01392 876600 www.exetercomputers.co.uk Exeter Computers specialise in visits to your home at a time convenient to you. They offer a friendly and prompt response for desktop and laptop computer problems large or small. They can repair software and hardware problems, internet access, viruses, lost les, start-up issues and more. Saves you having to disconnect and carry your equipment around town. Quick turnaround times, fully insured with all work guaranteed. Experienced and qualied engineers with CRB certication. Competitively priced.
48.
More recommended Computers overleaf...
Computers continued...
Decorators
Cheaper doesnt usually mean better. The recession has resulted in some people quoting unrealistically low prices that cannot be achieved without cutting corners or by charging the customer more than originally quoted. All businesses in Our Local Expert have been recommended for quality, service and value for money.
Cartridge Line 51 Cowick St, St Thomas, Exeter, EX4 1AP 01392 684684 Friendly and knowledgeable PC and laptop support with excellent customer service. There is very little that Cartridge Line cant achieve within the rst hour. For the most cost effective support visit the friendly helpful shop with free parking nearby, open Mon Sat.
49.
Smart Work 01392 202332 / 07740 582566 Clive Orchard provides interior and exterior painting and decorating and minor repairs. Recommended to us for his brilliant service and friendly nature and his good workmanship.
58.
Double Glazing and Conservatories

See also Windows and Doors.
SPECIAL OFFER: 10% discount on PC support if you mention Our Local Expert on arrival.
Terry Smyth Painting Contractors 01392 436907 www.terrysmyth.co.uk A family business established since 1949, who pride themselves on being good value, efcient, professional and fully insured. Recommended because the work was excellent. Domestic and commercial, providing free quotations including advice on colour matching and nishes. Using only the best quality internal and external decorating materials to ensure a lasting nish.
52.
Digger Hire
For man and digger hire see Matthew Down Building Services (feature 102).
Disc Jockeys
Aspect Windows (Western) Ltd. 8 Apple Lane, Trade City, Exeter EX2 5GL 01392 444233 www.aspect-windows.com Established in 1981, Aspect are the leading manufacturer and supplier locally of PVCu, aluminium windows, doors, bi-folds and conservatories. FENSA and TrustMark registered. Aspect come highly recommended for being exible and constructive, excellent craftsmen and absence of mess. A professional friendly family business, not pushy with their sales, and offer keen prices for their quality products and installation. Visit their extensive showroom for advice without obligation.
62.
Conservatories
See Double Glazing and Conservatories, Windows and Doors, Allison Building Services (feature 13). For double glazing window and door repairs, see A N Morgan (feature 64).
Conservatory Services
For conservatory blinds, see East Devon Blinds (feature 10).
Absolute Decorating Services 01392 420574 / 07940 355292 absoluteds@hotmail.co.uk For all your decorating requirements inside and out. Paul and Phil were recommended as efcient, fast, effective, courteous and adaptable. Their standards are good and they are reliable. No VAT charged, no job too small.
53.
Raindance South West 0845 5212736 www.raindancesouthwest.com Packages to suit every occasion, with a huge playlist to cater for all music tastes. A fully insured, professional family business with competitive prices.
59.
A & P Elston 01363 773140 / 07720 176806 andrewandp@yahoo.co.uk Recommended as a real craftsman, Andrew Elston ts all installations drawing on 40 years experience. PVCu windows, doors, porches, conservatories, fascia boards, softs and guttering. FENSA registered family business. No high pressure sales, free no obligation quotes.
63.
Devon Air Conditioning and Refrigeration 01395 267513 / 07791 091455 www.devonrefrigeration.co.uk Stevan Pearcey helps you get the most use from your conservatory all year round ensuring that you enjoy a comfortable temperature whatever the weather. His xed systems are fully automatic (no emptying water), almost silent, neat and tidy, and more energy efcient than other options. 3 year parts guarantee.
50.
Abstract Decorations Ltd. 01392 277121 / 07813 783371 For all your painting and decorating needs, interior and exterior, Paul Brockbank was recommended to us as very professional, the quality of his work is second to none and his prices are very competitive. No VAT charged.
54.
Dog Services
See Pet Services.
Domestic Appliance Repairs
Curtains
See Exeter Carpet Company (feature 33).
Creative Dcor Custom Finishes 01395 265173 / 07977 520029 www.cdcustomnishes.co.uk Top quality decoration for your every need. Wall covering specialist; custom paint nishes including spray and special paint effects.
55.
C&D Appliances 123 Old Tiverton Road, Exeter, EX4 6LD 01392 278500 www.cdappliances.com C&D take pride in their customer service. They offer a call out service to repair washing machines, cookers and dryers, and carry a huge range of spare parts. Other small appliances can be brought into the shop for a prompt repair. Recommended for rst class service.
60.
A N Morgan Window and Door Repairs (Est. 1983) 01392 876319 / 07503 014761 DoubleGlazingRepairsEastDevon.co.uk Anthony repairs all types of double glazing. No job too small or too large: front door locks; window hinges; broken handles; misted glass; cat aps; Velux and other roof windows. Also security upgrades, window alarms, leaks and moisture problems xed. Fixed price quotation before work starts, all work is guaranteed.
64.
Damp Proong and Woodworm
East Devon Damp Proong, Timber Preservation and Property Maintenance Ltd. 01392 340380 / 01395 203040 / 01297 20219 Offering up to 30 year guarantees on all types of damp proong and timber treatments. Bat-friendly products available. Sovereign Chemicals Approved Contractor. Known for fair prices and being sensitive to your property. Expect honest appraisals that dont over-prescribe unnecessary solutions. Karen Coopers team were recommended as trustworthy, reliable and dependable.
51.
Pollington Decorators Ltd. 01392 882335 / 07974 950924 pollingtondecoratorsltd@hotmail.com Established for 25 years, Andy Pollingtons team of 25 perform a professional job at a reasonable price. They offer the complete decorating service internal and external, wallpapering, private and commercial. Members of the Painters and Decorators Association.
56.
Sapphire Windows 0800 0325263 FENSA registered manufacturers and installers of windows, doors and conservatories. Happy to advise on the styles, openings and security that will best suit your home. All products come with their comprehensive 10 year guarantee. Recommended to us for their good value.
65.
Drain Cleaning Doors

See also Windows and Doors, Carpenters. For double glazing window and door repairs, see A N Morgan (feature 64).
Sid Valley Decorators 01395 597294 / 07986 571859 20 years experience decorating and general maintenance inside and out. No job too large or too small. Very friendly. Loyal customer base and popular with the elderly. So much more than just decorating. Very conscientious.
57.
Roll-a-Door (Est.1978) 01395 273651 / 07793 489779 Supply, installation and repair of all kinds of doors, tailor-made to suit your requirements. Includes garage doors (electric or manual), specialising in roller-doors. All work guaranteed.
61.
Exeter Drainmaster 01392 340333 / 07813 962761 drainmastersw@gmail.com Blocked drains, sinks and toilets. CCTV surveys of drains, drain repairs and renewals. High-pressure water jetting. Covering Exeter and East Devon, guaranteed xed price. 24 hours a day, 7 days a week. Recommended to us for high standards and very obliging at a good price.
66.
Driveways, Patios and Hard Landscaping

For more landscaping, see Garden Services. For more driveways, see also Groundworks, Builders. For Driveway Cleaning see Pressure Washing.
Electricians
Many changes to your electrical wiring installations require approval under Part P. This includes all work in kitchens, bathrooms and outdoors. An electrician registered for Part P will be able to self-certify the work without the need for a Building Control application. For integrated media and cabling (design-led installations of lighting, televisions and more) see Akitech Electrics (feature 111).
Estate Agents
See Solo Property Services (feature 115).
Fishmongers
See Gibsons Plaice (feature 84).
Exhausts
See Car Servicing and Body Repairs.
Flooring
See also Tiles and Tiling, Carpets, Carpenters.
Bovey Macadam 01626 859643 / 07990 970708 c.gosling1@btinternet.com www.boveymacadam.com Experts at: tar macadam; chippings; concrete; tar and chipping; hardcore; block paving. From a small patch to a complete road with drainage. All types of edging, small walls and steps. Over 50 years of experience handed down through 3 generations.
67.
Farm Shops
See Food Shops, Farm Shops and Farmers Markets.
Oakwood Paving 01392 311342 www.oakwoodhome.co.uk Specialising in driveways, patios, paths, walls and the cleaning and maintenance of drives and patios. 10 year insurance-backed guarantee, 15 year nosink guarantee. Trained and approved by Marshalls (permeable block paving), Oakwood are on the Marshalls register of approved driveway installers and on the Brett Approved Installer Scheme. Also approved by Interlay and the Consumer Protection Association. Quality workmanship from a local friendly family business. TrustMark approved.
68.
A-Plan Electrical 01392 340120 / 07973 528370 www.aplanelectrical.co.uk For all your domestic and commercial electrical needs, no missed or late appointments, clean and tidy, all work fully guaranteed. Simon Collas was recommended as the most efcient tradesman I have ever seen, and for his excellent work. NICEIC (Part P), TrustMark accredited.
70.
Fencing
See also Garden Services, Carpenters. Cheaper doesnt mean better. The recession has resulted in some people quoting unrealistically low prices that cannot be achieved without cutting corners or by charging the customer more than originally quoted. All the businesses in Our Local Expert have been recommended for quality, service and value for money.
The Floor Doctor 01392 661349 www.theoordoctorsw.co.uk Recommended to us as an excellent craftsman - polite, considerate, and fairly priced. The Floor Doctor offers the complete wooden oor service. A Master sander and renovator of all wooden oors, with unique gap-lling technique guaranteed to cut out drafts, using reclaimed wood llets. Parquet oors a speciality.
78.
EPEC Electrical Services Ltd. 01392 681144 / 07967 336985 epecservices@hotmail.co.uk For all domestic electrical needs, specialist in testing, inspections and domestic installations. Darren Ware is a TrustMark endorsed NICEIC domestic installer (Part P) with 24 years experience. Recommended for excellent work.
71.
All featured businesses have been recommended
Driving Schools
Peppers School of Motoring 01392 341023 www.passwithpeppers.co.uk For complete beginners, or to take your skills to a new level, Peppers aim to make driving fun and relaxed. 1:1 tuition is tted around your life you can be picked up from home, work or college. CRB checked male and female instructors in dual-control cars (or using your own car).
69.
J R Pratt Electrical Specialist 01395 265939 / 01395 275962 (eves) 07813 920330 From an extra socket to a complete rewire, JR Pratt handle all your electrical needs at reasonable rates. Repairs; installations and maintenance; computer data cabling; re alarms and emergency lighting; testing inspections; landlord checks and more. 24 hour emergency call out, all work guaranteed. Fully NICEIC and NAPIT (Part P) approved installers.
72.
East Devon Fencing Services 01392 833281 / 07751 086881 eastdevonfencing@yahoo.co.uk All domestic and equestrian fencing supplied and erected. Storm damage and repair work no job too small. Gates, patios, trellis, hedge cutting, weed spraying. Fully insured and qualied, all work guaranteed for 12 months. Free no-obligation quotes, covering all of East Devon and Exeter. Recommended to us as good quality, no fuss, no mess.
75.
Dave Maule Flooring 01392 677766 / 07793 394958 www.davidmauleooring-exeter.co.uk Dave works closely with customers to ensure you receive the very best solution for your project: how it looks, how it lasts, and how it is installed. For all your ooring needs, domestic and commercial, with a convenient home selection service available. Supplied and tted, or tting of your own materials: vinyl, ceramic tiles, natural ooring, safety ooring, laminates, carpets and wood.
79.
Park Lane Garden Services 01392 467281 / 07975 805015 www.parklanegardenservices.com Installation and repairs for all types of fencing including panel, featherboard, trellis, gravel boards, gates and posts. All waste removed. Trading Standards Buy With Condence accredited, CRB checked. Free advice, all jobs considered. Recommended for excellent customer service and hard working.
76.
Food Shops, Farm Shops and Farmers Markets

For more quality local food see Restaurants, also Caterering. The South West produces some of the best food in the country. Enjoy local food, support local producers, reduce food miles!
SPECIAL OFFER: For beginners: rst 6 lessons for 5 each.
RAW Electrical Ltd. 01884 840799 / 07770 598218 rawelectrical@btopenworld.com Recommended for quality of workmanship, particularly in the Thorverton/Silverton area. RAW fully consult with you to ensure you understand the implications of the job you want. This ensures all customers are left happy and that all work is completed. No job too big or small, including 24 hour call outs, emergency lighting, re alarms, testing and inspecting. NICEIC approved contractor (Part P). All work guaranteed.
73.
Financial Advice
See Independent Financial Advisers, Accountancy.
Fireplaces and Stoves

For Stoves, see also FlaminGrate (feature 45).
Electrical Appliance Repairs

See Domestic Appliance Repairs.
Westwood Electrical 01626 866625 / 07960 816970 ray@westwood-electrical.co.uk Ray Stead provides all your domestic electrical needs including rewires and installations, specialising in smoke alarms and re safety for your home. Free estimates, NICEIC Part P certied, all work considered. Recommended for quality workmanship and good customer service.
74.
Brocks Fireplaces and Stoves (Est. 1981) 100 Fore Street, Heavitree, Exeter, EX1 2RS 01392 254304 www.brocksreplaces.co.uk Suppliers and installers of everything needed for your re and replace: woodburning stoves; replaces; gas res; real res; mantels; chimneys; companion sets; screens; surveys. 31 years experience, HETAS and GASsafe registered installers.
77.
Bon Got Delicatessen (Est.1987) 45 Magdalen Road, Exeter, EX2 4TA 01392 435521 www.bongoutdeli.co.uk The foodies favourite, Bon Got is full of the most delicious and exciting high quality food and speciality ingredients sourced locally and from around the world. Their incredible counter includes appetisers and nibbles, incredible cheeses, pates, meats, olives, antipasti, freshly baked bread, cakes and desserts. Featured in The Times Top 100 Delicatessens in the Country.
80.
SPECIAL OFFER: 7.5% discount on presentation of Our Local Expert (not including installation, not valid with other offers).
Country Cheeses 26 Fore St, Topsham, EX3 0HD 01392 877746 www.countrycheeses.co.uk Around 100 different varieties of real cheese, mainly from the South West. Recommended for wonderful cheese and exemplary service.
81.
More recommended Food Shops and Markets overleaf...
Food Shops and Markets continued...
Darts Farm Village Topsham, EX3 0QH 01392 878200 www.dartsfarm.co.uk Like nding Selfridges food hall dumped in the middle of a eld - the Guardian. Award winning farm shop; restaurant; cider works and ale house; butchers; sh shed; orist. Not to mention interiors, outdoors, home and garden gifts. Also childrens section, bicycle hire and hair, beauty and tness spa.
82.
Pipers Farm Butchers 57 Magdalen Rd, Exeter EX2 4TA (shop) 01392 274504 (shop) 01392 881380 (farm and telephone orders) www.pipersfarm.com Multi-award winning, exceptional quality home produced meat from famous butchers shop or delivered to your door. Clever single portion packaging makes cooking simple without waste. Complete meals and casseroles for delicious dinners without fuss. Telephone and online orders accepted for free delivery throughout the wider Exeter area.
86.
Farmers Markets
Furniture Restoration
Crediton Farmers Market Market Square 01363 82838 10am-1pm. 1st and 3rd Saturdays of the month Winner of the Best Farmers Market of the Year (Devon Life Food and Drink Awards 2011), and promising a True Taste of Devon. A wide range of organic and conventional produce with all stallholders living within 30 miles of the market.
90.
Exe Valley Farm Shop Nr Thorverton, Exeter, EX5 5LZ 01392 861239 www.ExeValleyFarmShop.co.uk 3rd in The Times best farm shops in the UK, you wont need to visit a supermarket again. Locally sourced food and ethical alternatives to standard supermarket goods. Good supplies for special dietary needs, local ice cream, pet dinners, animal feeds. Just off the A396 (towards Thorverton) 9am-6pm every day, 9am-1pm Sundays. Ample free parking outside shop.
83.
The Real Food Store 11 & 13 Paris Street, Exeter, EX1 2JB 01392 681234 www.realfoodexeter.co.uk A positive shopping alternative in central Exeter. Offering a wide selection of local groceries, freshly baked real bread and drinks. The upstairs caf serves simple and delicious food, showcasing the wonderful products available in the shop. Outstanding coffee too! The emphasis is most denitely LOCAL FOOD, seasonal, and good value.
87.
Cullompton Farmers Market Forge Way Car Park off Station Road, EX15 1AG 07971 633109 9:30am12:30pm. 2nd Sat of the month Voted best Farmers Market in Devon 2009 and 2010. The rst farmers market to have been started in the South West. Local food sold to local people, with all of the stallholders selling produce they grew, reared, or created themselves.
91.
Bayleys Furniture Restoration Unit 1a, Mill Park Industrial Estate, Woodbury Salterton, EX5 1EL 01392 876888 www.WoodPerfection.co.uk A sensible alternative to costly replacement, which also conserves antiques for future generations. Offering the full array of professional restoration services on antique and modern furniture: repairs, restoration and polishing. Finishes include: French polish; wax; oil and numerous modern durable nishes. Insurance specialists, collection and delivery service. For a personal and knowledgeable service please telephone Martyn Bayley.
93.
Garage Doors
See also Roll-A-Door (feature 61).
Gibsons Plaice Fishmongers 38 Magdalen Road, Exeter, EX2 4TD 01392 495344 www.gibsonsplaice.com Devons Fishmonger of the Year! Gibsons personally buy their seash every morning from Brixham to ensure quality of produce, and reduce food miles. Line caught and sustainable local sh policy. Fish can be vacuum packed for leakage and odour free storage. Free parking close to shop, and free local home delivery. Mobile sh van takes Richard Beynons amazing produce to Thorverton, Silverton, Brampford Speke and Quickes Cheese Shop phone for times.
84.
Shillingford Organics 01392 832729 info@shillingfordorganics.co.uk www.shillingfordorganics.co.uk Exceptionally tasty, fresh, seasonably grown organic vegetables distributed through a Box Scheme in the Exeter and Teign Valley area. Also available through retailers including: The Real Food Store; Love Local Food Mobile Shop, The Hub on the Green (Exeter); Exeter Farmers Market each Thursday, and The Ide Community Shop.
88.
Exeter Farmers Market At the crossroads of South Street and Fore Street 01392 665480 9am-2pm. Thursdays Established to give local producers of fruit, vegetables and foodstuffs a retail outlet direct to the public. Also a limited range of craft and products made locally with local materials.
92.
SPECIAL OFFER: 10% discount on fresh sh on presentation of Our Local Expert.
Kenniford Farm Shop Just off the A3052, Clyst St Mary, EX5 1AQ 01392 875938 www.kennifordfarm.com RSPCA approved award winning pig farm selling a full range of pork products and other locally sourced meats. Also stocking eggs, veg, cider, wine, beer, ice cream, milk and honey all local. The farm caf is great for mums entertaining little ones, and serves great fresh coffee and treats!
85.
Smiths Fabulous Wines and Spirits 39 Magdalen Road, Exeter, EX2 4TA 01392 426550 iain@iswine.co.uk Put a smile back in your glass! Let Iain Smith guide you around the familiar and less familiar wines he stocks, lovingly selected using experience gained through 9 years in the industry. Spirits and local beers also available. By the bottle, or perfect to supply party bookings, functions and weddings, with free delivery and free glass hire (deposit required). Wine so good its as if I hadnt tasted it for several years!
89.
See website for further details of other local farmers markets including: Budleigh Salterton (last Friday morning of the month) Dawlish (rst Friday of the month) Exmouth (fortnightly on Wednesdays, weekly June-Sept) Newton Abbot (every Tuesday and Friday) Ottery St Mary (rst Friday morning of the month) Teignmouth (third Saturday of the month).
Paramount Garage Doors Freephone 0800 9176054 01392 308036 paramountgaragedoors@live.com www.paramountgaragedoors.co.uk Supplying and installing all makes of garage doors and automation equipment, and repairs to all types of garage doors. Dealing with all major manufacturers and suppliers, so you can nd a door to suit your style and budget. 15 years experience, working to the motto: Your Satisfaction is Our Future. Recommended for installation of a remote controlled electric garage door: Quick, polite and efcient. The door performs perfectly.
94.
Garages
See Car Servicing and Body Repairs.
Garden Machinery Fridge and Freezer Repairs

See Domestic Appliance Repairs.
SPECIAL OFFER: Readers of Our Local Expert can ask for 3 packs of frozen sausages for 6, or a free tea, coffee, or milkshake with any meal.
Furniture Makers, Joiners

See Carpenters.
Radmore and Tucker Frog Street, Western Way, EX1 1BR 01392 254270 www.radmoretucker.co.uk Garden machinery and forestry specialists with over 50 years experience supplying and servicing lawn mowers and handheld machinery for private and commercial customers. Chainsaws, hedgetrimmers, blowers, strimmers and much more. Quality brands stocked including Stihl, Husqvarna, Hayter, Honda, Iseki and Countax. Recommended for expert, personalised advice. Customer parking available, free local delivery. Online sales through excellent website.
95.
Garden Services, Gardening

See also Home Maintenance, Garden Machinery, Fencing, Tree Surgeons, Brickwork Specialists. For heavy landscaping, earth-moving and digger hire see Groundworks. For removing waste see Thomsons Rubbish Removal (feature 146). Cheaper does not mean better. The recession has resulted in some people quoting unrealistically low prices that cannot be achieved without cutting corners or by charging the customer more than originally quoted. All the businesses in Our Local Expert have been recommended for quality, service and value for money.
Gas Maintenance and Repairs

See Central Heating and Plumbing.
Handyman / Handyperson
See also Home Maintenance, Property Maintenance, Mobility.
Home Maintenance
See also Handyman Services, Property Maintenance, Builders, Carpenters, Garden Maintenance. For disabled adaptations to houses, see Mobility.
Gates
See Roll-a-Door (feature 61), Fencing, Carpenters.
Glass and Glazing
Chris Dawsons Garden Maintenance 01392 432079 / 07950 552133 www.gardenmaintenance-sw.co.uk For all your gardening and landscaping needs, Chris Dawson brings his 25 years experience to perform a quality job at a fair price, whatever the size of your garden. From regular maintenance work, to tree surgery up to 18ft high and one-off landscaping projects. Free quotations.
96.
Mackenzie Glass and Glazing Ltd. Grace Road West, Marsh Barton, EX2 8PU 01392 258538 www.mackenzieglass.co.uk For all your glass needs, from showroom and trade counter, through a come-to-you measure and quote service, and emergency call out service. Friendly experienced staff rather than sales people offer free advice and guidance. Supply only or supply and install. All glaziers CRB checked. Recommended for their excellent service.
101.
JT Handyman Services 01392 204985 / 07738 320214 jason.tarr@jthandymanservices.co.uk Jason Tarr can help you with those small jobs that you cant get a specialist tradesman in to do. Fixing leaking taps, constructing at-pack furniture, minor electrical tasks and more. Approved Buy With Condence member, always helpful and professional, expect Jason to be prompt, good value, and clear about when you will need to refer to a specialist.
105.
Highbanks Property and Garden Maintenance 01392 833161 / 07980 573039 jeff.mountain@live.co.uk Friendly Exminster-based service for smaller tasks at affordable prices. From decorating to guttering, patios to ponds, general maintenance, gardening and more. No job too small. Jeff Mountain was recommended to us as a rst class workman who is very reliable.
107.
Holistic Therapists
See Well-being.
Home Delivery
The following local businesses provide telephone sales services for home visits and home deliveries.
SPECIAL OFFER: 10% discount if you show copy of Our Local Expert on arrival (does not apply to PVC products).
Independent Financial Advisers

108. Beckworth Independent Financial Advisers 30 Southernhay East, Exeter EX1 1NS 01392 678555 www.beckworthifa.co.uk Specialising in investment management for both portfolios and pension funds. Beckworth proactively performs regular investment reviews making sure the client has the best funds from the best investment houses. This generally means lower risk and better returns for your money. Goes one step further than any other IFA I have come across really takes the time to understand your needs.
EasiGrass Devon 01392 311342 www.oakwoodhome.co.uk Articial grass so good it won an RHS Gold medal. Allows children and animals to play without getting muddy all year round. Great for areas where grass wont grow, or for a long-lasting maintenance-free lawn. Underlay cushioning available for child play areas.
97.
Groundworks and Excavation
Matthew Down Building Services 01392 969244 / 07966 392876 Foundations, drainage, conservatory bases, driveways and patios, man and digger hire. CITB registered. Competitive pricing as no VAT charged.
102.
Dine at Home 01404 850234 / 07553 480229 info@dineathome.co.uk www.dineathome.co.uk Dine at Home now offer Meals on Wheels, in the Exeter area. Freshly prepared, economical, nutritious meals. Mon-Fri delivery. Contact them for more information or sample menus.
106.
Gutter Cleaning
John Mulberry Landscaping 11 North Avenue, Exeter, EX1 2DU 01392 251319 www.johnmulberrylandscaping.com A Gold Award winner for landscape and design at the Devon County Show, John Mulberry is highly recommended for patios and water gardens; stonework; fencing and decking. Established in 1979.
98.
Blocked gutters can lead to damp problems and damaged brickwork potentially costing thousands. An annual gutter clean of tree debris and moss helps prevent this problem.
Food: Gibsons Plaice Fishmongers (see feature 84). Pipers Farm Butchers (including delicious dinners, can also be ordered online - feature 86). Pets: Pet sitting, dog grooming Paws Truly (feature 126). Computers: Exeter Computers (feature 48). Homes, Interiors and Furnishings (home visits with samples): East Devon Blinds (feature 10); Exeter Carpet Company Limited (feature 33); Dave Maule Flooring (feature 79); Sowton Carpet Mills (feature 34 ; John White Tiling (feature 155); Mackenzie Glass and Glazing (feature 101). Well-being: The Pain Management Clinic includes physiotherapy (feature 164).
Park Lane Garden Services 01392 467281 / 07975 805015 www.parklanegardenservices.com Garden maintenance, clearance, hedge trimming, grass cutting, tree surgery, fencing, landscaping, patio cleaning and more from Lee Mottrams reliable, professional team. All waste taken away. For oneoff jobs and contracts. Trading Standards Buy With Condence accredited, CRB checked. Free advice, all jobs considered.
99.
HiSpec Gutter Cleaning & Maintenance 01392 340333 / 07813 962761 hispecsw@gmail.com Gutter cleaning, repair and new guttering installed. Cleaning uses Gutter Vac System with CCTV monitor. A fast, safe, fully insured service delivered by friendly professional throughout East Devon.
103.
Heaton Financial IFA Ltd. 6 Waring Bowen Court, Mill Rd, Exeter, EX2 6LY 01392 258252 www.heatonnancial.co.uk Providing unbiased, professional and holistic nancial advice on pensions, investments, savings and protection plans. With over 40 years combined experience. Free initial meeting with exible fee options available. Authorised and regulated by the FSA. Recommended as extremely good, most helpful and very straightforward.
109.
Hairdressers
Shamrock Gardening 01392 427055 / 07944 175094 shamrockgardening@gmail.com Grass cutting, pruning, and garden restoration. Ideal for weekly or fortnightly garden maintenance, one-off jobs also considered. Trading Standards Buy With Condence Approved. Public Liability Insured.
100.
M Harvey Hair 44 The Quay, Exeter, EX2 4AP 01392 410510 www.mharveyhair.co.uk A beautiful boutique salon in a Grade 2 listed building overlooking the quayside in the heart of Exeter. Leading Paul Mitchell stockist with Wella professional colouring services. Renowned for quality cutting and colour services in a relaxing salon atmosphere.
104.
Otter Financial Services (Est. 1984) 62 Mill Street, Ottery St Mary, EX11 1AF 01404 815551 www.otternancial.co.uk Damien Clyburn and Arthur Stevens provide tailored nancial solutions for the different stages of your life, using the core principles of integrity, professionalism and impartiality. Independent in thought, action and independent of any product provider. This means they act for you, the client, and you alone. Free parking outside ofce, free initial meetings.
110.
SPECIAL OFFER: 10% discount to readers of Our Local Expert quoting ref 5326 when booking.
Interiors
See also Carpets, Decorators, Flooring, Tiles and Tiling.
Letting Agents
Loft Conversions
See also Builders, Carpenters.
Mobility
Akitech Electrics 01803 391951 / 07809 742250 www.akitechelectrics.co.uk Bespoke installations of lighting, home media systems and more (e.g. subtle and effective installations of TVs, speakers and wiring). NAPIT registered (Part P). Adam Atkins professional, reliable team are clean and tidy and pride themselves on high-quality nish and design.
111.
Touchwood Devon Ltd. 01392 364269 www.twdinteriors.co.uk Designers and makers of the very highest quality interiors, Clyst St Mary-based Touchwood offer a truly bespoke service, where each commission is individually designed and manufactured to your specic requirements in terms of both aesthetics and functionality. From private libraries, studies, dressing rooms, kitchens and freestanding furniture in all its guises, Touchwood are happy to give a free appraisal of any project.
112.
Palmer Collins Ltd. Business House, 33 Longbrook Street, Exeter, EX4 6AW 01392 496566 www.palmer-collins.co.uk Palmer Collins Ltd. have a strong local reputation in the lettings market, and apply this experience and knowledge with a friendly and approachable manner. Services include full property management or nd-atenant service, as well as advice on potential property investments. User friendly website for potential tenants. Welcoming, with no shiny suits, they offer competitive rates, and a local ofce with a prominent window display. OFT approved. They do everything, so I dont have to worry, good at keeping me informed a landlord told us.
114.
Attic Designs Limited 01392 495311 www.atticdesigns.co.uk Offering a complete loft conversion service from initial design through to construction including obtaining planning permission and building regulations. Friendly Chris Poole has over 25 years experience converting lofts, so he knows the typical problems found in all types of homes. Quality workmanship ensured as Chris employs his own staff directly, and uses quality materials, backed by a ve year no quibble guarantee. Fully insured FMB MasterBond member with all risks public liability cover insurance.
117.
Gozna Services Ltd. 01395 233938 / 07803 267929 www.goznaservices.co.uk Gozna Services listen to your needs and adapt your home accordingly. A building company specialising in disabled bathroom conversions, wheelchair ramps, custom-built handrails, staircases, balconies and more. Recommended as friendly, helpful and professional.
121.
Oil Heating Engineers

See Aturi (feature 39), Andy Barriball Heating and Plumbing (feature 40), LSJD (feature 4).
Osteopaths
Kennels
See Pet Services.
Solo Property Services & Sales Ground Floor, 25 Southernhay East, Exeter, EX1 1QP 01392 271177 (lettings) lettings@soloproperty.co.uk 01392 271599 (sales) sales@soloproperty.co.uk www.soloproperty.co.uk A letting and property management agency, residential estate agency and property investment consultancy. Solo specialise in residential and student rental property in Exeter and the surrounding area. Also specialising in the sale and acquisition of all types of residential and investment property. They provide an individual and personal service to clients and offer a full range of other associated property related services. Superb service Ive used them for years.
115.
SPECIAL OFFER: Free Velux blinds to readers of Our Local Expert who order a loft conversion.
Heavitree Osteopathic Clinic 01392 273243

122.
Logs
For domestic use, seasoned hardwood reduces the risk of chimney res.
Painters and Decorators

See Decorators.
Pensions
Free Range Firewood Call Rich: 01392 269603 / 07740 285247 www.freerangerewood.com Delivery of quality seasoned hardwood logs to Exeter and surrounding area. Great service. Delivered wood quickly. Were prompt and very friendly. Wood burns well. Highly recommend and will use again.
118.
See Independent Financial Advisers.
Pest Control
Kinesiology
See Well-being.
Lights and Lighting

For design-led installations of intelligent lighting, see Akitech Electrics (feature 111).
Man and Van Service
Kitchens
See also Carpenters, Interiors, Builders.
ISCA Pest Control 01392 462900 www.iscapestcontrol.co.uk For all pest problems, ISCA Pest Control are a friendly family business available 24/7. No job too small including: rats, wasps, moles, eas, mice, ants, bed bugs, squirrels, bird proong and many other pest related services. Discounts for OAPs, competitive prices assured. Fully insured members of Devon Trading Standards Buy with Condence scheme.
123.
Fergus Clark Kitchens Limited 21a Broad Street, Ottery St Mary, EX11 1BY 01404 813318 www.fergusclarkkitchens.co.uk Bespoke kitchens created for your budget and needs by this experienced and friendly family rm. Fergus Clark use only high quality tters and promise a service which cannot be beaten. Thoughtful planning of the installation holds the customer in mind, and a computerised design service lets you see what your kitchen will look like. Visit the friendly showroom to touch and feel the quality of the products, and to see the large variety of styles, materials and prices. Doors can even be custom made to your own specication.
113.
The Man With Van 01404 812657 / 07967 170587 manwithvan@sky.com Free quotations, reasonable rates, near or far, distance no object. Ideal for house clearance, light removals, even courier service. Stephen Muir was recommended as polite, prompt and willing.
119.
Pet Services
Marquees Locksmiths
See also Security.
Landscaping
See Garden Services, Groundworks (includes Digger Hire).
Exeter Locksmiths 01392 272725 / 07711 133850 www.exeterlocksmiths.co.uk Fast response time and out of hours service (on mobile). Open and replace all types of lock. Specialising in UPVC door locks, also keys cut by serial number, upgrades to your security, supply and t for master key locks.
116.
Devon Marquee Company 01647 433530 www.devonmarquee.co.uk For weddings, parties, celebrations and corporate events. Recommended for experience and efciency. Advice on all aspects including lighting, furniture, heating, linings, dance oors and stages.
120.
Animal Paradise Haldon Drive, Clapham, Exeter, EX6 7YG 01392 832595 animalparadise@btconnect.com A friendly, family-run boarding kennel and cattery. Collection and delivery service available, inspections welcome without appointments (11am - 3pm). Open 7 days a week from 8.30am 5.30pm.
124.
SPECIAL OFFER: Mention Our Local Expert for a free site visit.
Barking Mad Home from Home Pet Care 01392 256665 www.barkingmad.uk.com Dogs stay in private homes with loving host families whilst you are on holiday. All existing routines maintained. Our dog was cared for just as he is at home.
125.
More recommended Pet Services overleaf...
Pet Services continued...
Pressure Washing
Restaurants, Dining Pubs and Cafes

Theres no place for chain brands in this guide. The following independent restaurants have an identity all of their own. Short term promotions at these restaurants are sometimes listed on our website, where you will also nd quality independent restaurants in East Devon, Teignbridge and Torbay.
Paws Truly 07539 939444 cheryl@pawstruly.co.uk www.pawstruly.co.uk Friendly Cheryl Mason is a qualied Veterinary Nurse and qualied groomer offering a mobile grooming service in your home, also pet sitting and dog walking. Her condent, professional handling makes her ideal for dogs of a nervous disposition. She spent a long time getting to know my dog and then very successfully clipping her. I would recommend her to every dog owner.
126.
Pressure Systems South West 07578 092074 www.pressure-systems-sw.co.uk Specialising in the cleaning of: brick and block paving; tarmac; concrete; brickwork; timber decking; astro surfaces; proled cladding; conservatories; roofs; swimming pools; PVC fascias and guttering; grafti removal. Adrian uses a revolutionary at surface cleaner, much more effective than the traditional lance method which can leave streaks. A friendly chap who made a lovely job. CSCS card holder, public liability to 5m.
129.
Posh Paws by Petra 68 Fore Street, Heavitree, Exeter, EX1 2RR 01392 491122 For dog and cat grooming of the highest quality.
127.
Property Maintenance
See also Home Maintenance, Builders, Decorators, Garden Services.
Physiotherapists
See Well-being.
Pilates
Pilates Retreats at peaceful Boswell Farm (feature 150) allow you to experience Pilates for the rst time, or really focus on your technique with tailored personalised tuition.
Andy Hale Services 01392 209058 / 07813 067919 For all small general building needs, calling in trusted experts as required. Exwicks friendly Andy Hale was recommended for excellent workmanship. Very hardworking - thoughtful - not just about what I needed doing but also the cost and the impact of what I wanted on other things. Gave a quote and stuck to it no hidden extras. Would recommend over and over again.
130.
@Angelas Restaurant 38 New Bridge Street, Exeter, EX4 3AH 01392 499038 www.angelasrestaurant.co.uk @Angelas is both welcoming and informal. The focus is very much on quality and freshness: sh sourced daily from Brixham; real Devon meat; home-baked bread; locally sourced cheese and ice cream. A wine list to suit all budgets and delicious food sensibly priced. Recommended as a fantastic small restaurant, @Angelas has lost none of its intimate charm since the recent extension. Lunchtimes available by prior arrangement.
132.
The Lazy Toad Brampford Speke, EX5 5DP 01392 841591 www.thelazytoad.co.uk This wonderful Grade II listed country pub is also listed in all the best food guides. Oak beamed ceilings, slate oors, and a warm, personalised welcome await. Daily changing menus, with lunches including pub classics, and a wide variety of evening meals catering for every taste. All food is prepared from scratch using local and regional suppliers including South West wines and cheeses, vegetables from their own garden and even local allotment holders! Why not walk off your meal along the Exe (dogs welcomed in the bar). Closed Sunday evenings and all day Mondays.
136.
Removals
Please tell us your experiences of listed businesses, so we can be sure to maintain our high quality standards.
See also The Man With Van (feature 119), Thomsons Rubbish Removal (feature 146).
The Fat Pig Freehouse 01392 437217 2 John Street, Exeter, EX1 1BL www.fatpig-exeter.co.uk A vibrant city centre pub recommended by readers and restauranteurs alike. High quality food from a daily changing menu using locally sourced meat, sh and veg. Service is formal yet discreet, in this backstreet gastropub with a wonderful atmosphere, serving quality wines and great beers. Limited reservations available.
133.
Oliva Restaurant 6-7 Fore St, Topsham, EX3 0HF 01392 877878 www.olivarestaurant.co.uk For the avours of the Mediterranean with a Spanish feel, using the nest local produce. Multi-award winning. A relaxed ambience of style and comfort indoors, or dine or take a pre-dinner drink on the Mediterranean terrace.
137.
Plant Hire
For man and digger hire see Matthew Down Building Services (feature 102).
Plasterers
See also Brickwork and Plastering, POW Property Maintenance and Construction (feature 17).
Reddaways 01837 840373 www.reddawaysremovals.co.uk With over 70 years experience in removals and storage, Reddaways pride themselves on outstanding service and high levels of returning customers. For local and nationwide moves, free no-obligation quotes are provided at your home. Secure, dry storage and self-storage available. Ofce of Fair Trading approved members of the British Association of Removers. Recommended to us as efcient and friendly.
131.
S L Plastering 01392 428104 / 07811 679085 scottielauder@yahoo.co.uk For all your plastering and rendering needs, Scott Lauder was recommended as really clean with a very good nish, very friendly, very trustworthy. City & Guilds qualied, no job too small, no VAT charged.
128.
The businesses in Our Local Expert have been recommended, so you can be sure of the best service. Call or email with comments on businesses featured, or recommend others you think should be included.
The Holt 178 High Street, Honiton, ED14 1LA 01404 47707 www.theholt-honiton.com Otter Brewerys rst pub enjoyed an excellent write-up in the Telegraph, and is well recommended for being consistently good with lovely staff. The Holt has a contemporary yet homely feel. An extra buzz comes from the vibrant open kitchen, preparing the regularly updated menu which includes homemade bread and home smoked foods. They even hold regular smoking classes at the Holt. Pre-meal drinks and tapas can be enjoyed on comfy sofas in the pub, where real ales glide effortlessly down. Winner of 2010 Taste of the West best dinning pub and now in the top 35 Gastro pubs in the UK.
134.
La Petite Maison 35 Fore St, Topsham, EX3 0HR 01392 873660 www.lapetitemaison.co.uk Bringing that Westcountry magic to their restaurant and using the nest local produce, Chef Douglas Pestell has created an award winning menu of mouth watering modern British cuisine. Friendly, efcient service and a warm Westcountry atmosphere. Fantastic sh and so much more, desserts to-die-for and a wonderful wine list. Open TuesSat from 7pm.
138.
The Real Food Cafe 11 & 13 Paris Street, Exeter, EX1 2JB 01392 681234 www.realfoodexeter.co.uk Tasty, rustic-style light meal options in this inspirational cafe. All dishes showcase the beautifully fresh seasonal local food available in the Real Food shop downstairs, including Emmas Bread made in store.
139.
Plumbing
See Central Heating and Plumbing, Drain Cleaning.
The Jack in the Green Rockbeare, Nr Exeter, EX5 2EE 01404 822240 www.jackinthegreen.uk.com Voted 60th in the UKs 2011 Top 100 Restaurants, the Jack is renowned for value for money and care. A delicious bar and dinner menu prepared from the best Devon produce, with daily specials and a great range of quality local brews. Families very welcome. Three courses from 25. Celebrating 20 years and still getting better.
135.
Rodean Restaurant The Triangle, Kenton, EX6 8LS 01626 890195 www.rodeanrestaurant.co.uk Exeters best kept secret. A family-run restaurant beside the village green in unspoilt Kenton, serving the nest West Country produce from a changing menu. All food lovingly prepared on site including homemade bread and ice cream. Renowned for beautiful presentation, consistent high quality and excellent service. Open TuesSat eves and Sunday lunches.
140.
More recommended Restaurants, Pubs and Cafes overleaf...
Restaurants, Pubs and Cafes continued...
Roong
See also Builders, Thatchers. For chimney repairs (brickwork) see Brickwork Specialists, also FlaminGrate (feature 45).
Security
See also Roll-a-Door (feature 61).
Staircases
See Radford Joinery (feature 28).
The Rusty Bike 67 Howell Road, Exeter, EX4 4LZ 01392 214440 www.rustybike-exeter.co.uk Sister to the wonderful Fat Pig, this relaxed gastro pub also specialises in serving top quality, freshly prepared, locally sourced food and drink. 80% of the menu comes from the bars own local farms. Fiercely independent.
141.
Tyepyedong Noodle Bar 175 Sidwell Street, Exeter, EX4 6RH 01392 251888 www.tyepyedong.com Oriental fusion food (a mix of Japanese and Chinese food with other Asian inuences) served without fuss in Exeters rst noodle bar. All meals cooked fresh to order, so can be served to suit your exact preference. Open 12-3, 5-10.30pm Mon-Fri, 12-10.30pm Sat, Closed Sundays. Takeaway also available.
142.
Apex Roong Contractors Clyst St Mary (Est. 58 years) 01392 466297 / 01392 876598 apex2008@hotmail.co.uk Recommended as a good family business who always do a thorough job. High performance polyester elastomeric roong; slating, tiling and general roof repairs. TrustMark accredited member of NFRC. Members of CompetentRoofer scheme meaning Apex can self-certify without the need for Local Authority Building Control approval. This ensures that the thermal efciency of your roof will be upgraded saving you money on wasted heat. All re-roong guaranteed and insurance-backed guarantees available.
144.
Guardian Security (SW) Ltd. The Space Place, Alphinbrook Rd, Marsh Barton, EX2 8RG Also: 131 Sidwell Street, Exeter, EX4 6RY 01392 411887 www.gsecuk.com With two branches in Exeter - one in Marsh Barton, the other in the City Centre - Guardian Security are ideally placed to cater for all your security needs. Specialists in UPVC locks, services from keys, padlocks, cash boxes and safes to CCTV and access control. Also incorporating a re extinguisher and alarm division.
148.
Stonework, Stone Walls

See Matthew Down Building Services (feature 12).
Storage
See Reddaways (feature 131).
Stoves
See Brocks Fireplaces and Stoves (feature 77), FlaminGrate (feature 45).
SPECIAL OFFER: 5% discount to new customers mentioning Our Local Expert.
Taxis
Harrys Grill Bar is great for Devon steaks. The Hourglass (Melbourne Street) and the Five Bells at Clyst Hydon both have fantastic reputations for good food in an authentic pub. Weve received solid recommendations for Jasmine Thai Restaurant on Fore Street, Steaks n Sushi on North St, and Exeter Sausage and Grill on Queen Street. If you fancy a day out, The River Cottage Canteen (Axminster) and the Riverford Field Kitchen (Buckfastleigh) are both worthy of their legendary status. Combe House at Gittisham verges on luxurious perfection, and dont forget Honiton - a lazy train journey from Exeter, where we love gastro pubs The Holt (feature 134) and The Railway.
Premier Roong Contractors Ltd. 01392 274064 roger.premier@virgin.net Roger Slacks experienced team are the at roong specialists. High performance felt roong, Sarnal single-ply roong (PVC), repairs, refurbishment and new work. All works with manufacturers guarantee. TrustMark approved members of the National Federation of Roong Contractors. Free estimates.
145.
Tamar Security Services 01392 342343 www.tamarsecurity.co.uk A friendly family business which now incorporates Venture security, making Tamar the largest independent security solutions provider in Devon. They advise, install and maintain intruder alarms, CCTV, re alarms and door security. Recommended to us for their good workmanship. NSI accredited and approved. Phone for no obligation surveys.
149.
Capital Taxis St Davids Station 01392 433433 / 01392 434343 www.exeter.tc Quality central taxi service, with range of vehicles including multi-seat MPVs and disabled taxis. Convenient ring back service alerts you when your taxi is outside waiting for you. Auto booking available through website. They never rip me off or let me down.
152.
Short Breaks Rooine

See Double Glazing, also Pow Property and Construction (feature 17).
150. Pilates Retreats at Boswell Farm Sidford, EX10 0PP 01395 514162 www.lindawmacaulay.com Tranquil, rejuvenating, tailor-made Pilates retreats for individuals, groups and celebrations. Professional Pilates tuition including Spirals in a gleaming sunlit studio, quality accommodation with dining or self-catering and additional activities ranging from Life Coaching and massage to tennis, tranquil walks and shing. Easily accessible from Exeter.
Dens Private Hire 07776 188499 Patient and understanding for hospital visits, trips to the airport and more. Keenly priced service throughout the eastern side of Exeter call for quotes. Recommended as very reliable, very punctual.
153.
Rubbish Removal
Thatchers
The restaurants in Our Local Expert have been recommended, so you can be sure of the best service. Call or email with comments on businesses featured, or recommend others you think should be included.
Thomsons Rubbish Removals Freephone 0800 3357610 / 07979 841376 www.rubbishremovalsexeter.com Friendly Mark Thomson is licensed by the Environment Agency to remove your rubbish. Builders waste, garden rubbish, old sheds, household junk and more. Free estimates, no job too small, no VAT charged. Punctual, prompt and personal service, recommended as reliable.
146.
Soft Furnishings
For curtains and blinds see East Devon Blinds (feature 10); and Exeter Carpet Company (feature 33).
Philip White Master Thatcher 01297 35129 / 07830 356241 pcl.16@btinternet.com www.philipwhitethatching.co.uk With 24 years experience, trust Philip White for honest, friendly advice, quality craftsmanship, tidy workmanship and free estimates. Water and wheat read, ridging and repairs, new work and re-thatching. Member of Devon and Cornwall Master Thatchers Association.
154.
Scaffolding Roof Cleaning and Sealing
Tiles and Tiling

See also Bathrooms.
HiSpec Property Maintenance 01392 340333 / 07813 962761 hispecsw@gmail.com Roof cleaning, moss and lichen removal, using chemical or high-pressure cleaning. Roof painting, sealing and renovation. High standards and very obliging at a good price.
143.
Exeter Scaffolding Limited Unit 3, West Wheatley Farm, Westwood Lane, Longdown, Exeter, EX6 7RX 01392 811771 exeterscaffolding@blueyonder.co.uk www.exeterscaffolding.com A prompt reliable service including rapid response and emergency work. CITB registered, fully insured. Free quotations, no job too small. Recommended to us as efcient, good workers, competitive in price.
147.
Solicitors
Ford Simey LLP The Senate, Southernhay Gardens, EX1 1UG 01392 274126 www.fordsimey.co.uk For all your legal needs including: family, divorce and children; conveyancing; wills, powers of attorney and tax planning; trusts and administration of estates; employment; professional negligence; accident compensation claims. Testimonials include: very helpful; excellent service and very professional.
151.
John White Tiling 01392 495878 / 07779 021601 johnwhite.tiling@sky.com For all types of domestic tiling, stone and ceramics, with all work guaranteed for 6 years by the Tiling Association. Kitchen walls, bathrooms, conservatory oors, swimming pools. Let John source your tiles and enjoy discounts you would not be able to achieve yourself. John will happily point you in the right direction to help you nd the tiles you want.
155.
Tree Surgeons
See also Garden Services.
Website Design
Briscoe Tree Care 01392 758040 / 07825 002362 www.briscoetreecare.co.uk All aspects of tree work including stump removal, clearance work and hedgecutting. Jon was recommended as friendly, efcient, tidy. NCH Arb, insured to 5m. Free quotes and advice.
156.
East Devon Tree Care 01395 279101 / 07968 741251 www.eastdevontreecare.co.uk Dismantling and felling, pruning, thinning and reductions. Specialist hedge trimming, tree inspections, surveys and reports. Fully qualied Arborists CHAS accredited, Arboricultural Association Approved. Free quotations. Videos of the guys at work, on their excellent website.
157.
AlFindlay.com 01395 542500 / 07976 243564 www.alndlay.com Personalised, professional, affordable websites that you can update as easily as a Facebook page. Training, telephone support and hosting from a friendly local person, rather than online advice or a call centre on the other side of the world. Happy to visit to discuss your needs.
160.
The Pain Management Clinic 01626 776751 speat@hotmail.co.uk If you suffer from persistent aches and pains, or can no longer do the things you want, Pain Management may work where other treatments have failed. Sarah Peat (MCSP AACP) uses the latest techniques including Cognitive Behavioural Therapy, TENS, acupuncture and physiotherapy. A come-to-you service drawing on 15 years experience working in NHS pain clinics, to improve the quality of your life.
164.
Sapphire Windows Freephone 0800 0325263 FENSA registered manufacturers and installers of windows, doors and conservatories. Happy to advise on the styles, openings and security that will best suit your home. All products come with their comprehensive 10 year guarantee. Recommended to us for their good value.
166.
Wine Shops
See Smiths Fabulous Wines and Spirits (feature 89).
Weddings, Parties and Functions

See Catering, Disc Jockeys and Marquees.
Windows and Doors

See also Double Glazing and Conservatories, Carpenters, Glass and Glazing. For double glazing window and door repairs, see A N Morgan (feature 64).
Woodburning Stoves
For showroom and installation see Brocks Fireplaces and Stoves (feature 77) FlaminGrate (feature 45), for installation only see LSJD (feature 4).
Welding
Exe Tree Care 01392 681939 / 07980 681082 www.exetreecare.co.uk Hywel Davies and his team were recommended to us for doing an excellent job, very professionally, and for his expert advice. Felling and dismantling; reducing and reshaping; dangerous and diseased; hedge trimming; pruning; logs and mulch; emergency; insurance claims. Respectful of your trees, they promise to leave your garden immaculate. Fully insured.
158.
Gozna Services Ltd. 01395 233938 / 07803 267929 www.goznaservices.co.uk Welding and steel fabrication of custom-made ramps, handrails, balconies, gates and more. Friendly helpful and professional.
161.
Well-being
For Pilates Lessons, Spirals and rejuvenating Pilates Retreats, see Boswell Farm (feature 150). Parties from 2 to 12, can include Life Coaching, massage and quality catering.
E L Evans Carpentry and Joinery 01395 277804 / 07812 571722 eugeneevans02@googlemail.com All aspects of hardwood and softwood windows. Double-glazed; casement; sliding-sash; storm-proof and more. Also upgrades to double-glazed sash windows. All custom made by friendly and reliable City and Guilds qualied joiner, conforming to latest building regulations.
165.
Please tell us your experiences of featured businesses, so we can be sure to maintain our high quality standards.
Faircloth Forestry Call Paddy: 01392 269603 / 07817 651008 www.fairclothforestry.com Professional, fully qualied tree rm that believes in providing top quality service. All aspects of tree, hedge work and woodland management carried out. Fully insured to 5m. Free written quotes provided. Very friendly, did an excellent job for a competitive price. Wed recommend them highly.
159.
Body Work Therapists Ltd. Chudleigh 01626 852575 Musculo/Skeletal/Lymphatic Therapy Remedial and Sports Massage www.muskelym.co.uk A head-to-toe evidence based treatment that nds and clears connections between problems collected over years of hard work. Musculoskeletal problems like whiplash, low back pain and sciatica, are eased using the patients muscles rather than external force which generally leads to a long lasting resolution of the problems. For the Lymphatic-immune system, gentle massage reduces problems such as bloating, infertility, adhesions and chronic fatigue. Phone for more information, or see very informative website.
162.
Where do the recommendations come from?

The businesses featured here have been recommended by local people like YOU! Readers of Parish Magazines, local Newsletters, friends and colleagues at places of work. People from the local community who appreciate a quality, trustworthy service. We need your feedback (good and bad) about businesses we feature and businesses we dont, to ensure the quality of our publication. No business is accepted without prior recommendations or adequate references, and we exclude businesses when we are aware of malpractice or bad workmanship. Readers who contact us with feedback are entered into our prize draw (see competition overleaf).
Tyres and Exhausts

See Best Tyres Autocentre (feature 21).
Upholstery Cleaning
See Carpet Cleaning.
Van Hire
See The Man With Van (feature 119).
Natural Health and Healing Rockbeare Petrina Clarke Dip.ASK. IFHB. ICHT. NFSH. 01404 822687 / 07967 143894 www.NaturalHealthAndHealing.org.uk Petrina aims to help you reach your true potential through holistic health. She offers a range of treatments including Kinesiology, Nutrition, Body Alignment and Stress Management. She runs workshops for relaxation, Anti-Ageing, Condence and Assertiveness. Condential advice and treatment. Experience a new lease on life!
163.
The difference between value for money and cheap

Businesses featured here will not necessarily be the cheapest around. They have been chosen for providing quality services and quality products. Saving money in the short-term might cost you more in the long-term, especially if you have to pay for the same job to be done twice because your chosen supplier has cut corners to keep the price down. Have you ever bought cheap bin liners?
The smallprint
As publishers, we act in good faith in featuring businesses that have been recommended to us, and make every reasonable effort to ensure that information is up-to-date. Not all businesses recommended to us choose to feature, and there is a cost to feature. There is no inference that businesses included are better than those that do not feature. We are not the agents of any of the businesses featured and we do not accept any responsibility for any consequence arising from the employment of any person or business appearing in this publication. We do not accept responsibility for any inaccuracies errors or omissions, or for the products or services appearing in this publication.
You should not rely on the content of Our Local Expert when making important nancial, personal or business decisions. For such decisions you should seek the advice of professionals whose advice is appropriate for your circumstances. All website links from www. OurLocalExpert.co.uk that connect to other sites are listed only for your information and convenience we do not endorse these sites or the accuracy of their content. We cannot ensure or guarantee the security of any information transmitted over the Internet. When contracting work, you contract directly with the business listed, not with us. We cannot guarantee work or availability. We recommend that you satisfy yourself with the quality of contractors work. We are not liable for consequential loss.
How to work well with tradespeople

1. Before work begins check legal requirements
Building regulations approval is usually required for internal work like removing a wall or converting a garage. Note that Building Regulations and Planning Permission are totally separate - not requiring one does not mean you do not need the other! If you decide to sell your house in the future, your buyers solicitor will ask for a copy of all Building Regulations and Planning consents. If you dont have these, it could hold up or even stop the sale of your house. Many changes to your electrical wiring installations require approval under Part P. This includes all work in kitchens, bathrooms and outdoors. An electrician registered for Part P will be able to self-certify the work without the need for a Building Control application. Building regulations will apply if you want to install or move a gas boiler unless you use a GASsafe registered installer who can self-certify. Similarly, installing replacement windows and doors requires an application unless your installer is registered with FENSA. Renovating a thermal element now requires approval and you will be required to upgrade the thermal efciency of the part of the building you are working on. For example, replacing roof tiles will require additional roof insulation, and re-rendering an outside wall may require additional wall insulation. For more information and guidance see the excellent interactive house on www.PlanningPortal.gov.uk, or use the following phone numbers:
Tell us who you thinks good and win stuff!

Your feedback and recommendations are essential to ensure the quality of Our Local Expert. We need to know what you think about the businesses we feature, and others you think are good enough to appear next year.
City or District Council Building control hotline Exeter .............................. 01392 265167 ............................ Mid Devon ......................... 01884 234345 ............................ Teignbridge ........................ 01626 215793 ............................ East Devon ........................ 01395 517482 ............................
Planning 01392 265223 01884 234260 01626 215734 (East), 01626 215743 (West) 01395 516551
2. Use a recommended tradesperson Our Local Expert is based entirely on local recommendations. You can also ask neighbours and local friends for recommendations. Ask to see your chosen tradespersons Public Liability Insurance (and check the expiry date). This should be up to at least 500,000. Ask if they have done any work locally that you could visit. 3. Get a written quotation, on headed paper (as opposed to an estimate) Cheaper is not necessarily better, especially if it means you will need the work to be done again in a few years time. Cheaper may mean corners are being cut, or that parts used are of a lower standard. Dont be surprised if you have to pay or wait for quality. Compare several quotes and ask why the prices differ. Check if VAT is included (on both work and materials), and if there is a call out charge. Check if any guarantees are insurance-backed (in case the business should fold). 4. Agree a written contract Agree a written scope of work, based on the quotation you choose. Ensure it details all the work required, including the removal of earth and waste materials if applicable. Ensure that the contract estimates the time taken. 5. Agree staged payments in advance Try to agree your rst payment to coincide with materials delivered on site, and agree your nal stage payment only once you are happy to sign off the completed work. 6. Budget 15% over the quoted price This will allow for unforeseen problems, or any extra work that you may require mid-way through the project. 7. Agree changes with project manager For large projects, any changes made by you or the contractor should be detailed in writing. Agree these with the project manager, and not one of the staff. 8. Ask for a receipt when paying Be sure you can track all payments at all stages, and always ask for a receipt if paying cash. No paperwork means no guarantee. 9. Who to contact should a problem arise If your work fails to meet your expectations and you are not happy with the response from your chosen tradesperson, you can get consumer advice through the Citizens Advice Consumer Helpline on 08454 040506, or take independent legal advice from a solicitor or your local Citizens Advice Bureau (Exeter tel: 0844 4994101; Honiton: 01404 44213, web: www.exetercab.org.uk). Our Local Expert is always keen to hear feedback on the businesses we feature, so that we can maintain our high quality standards. Contact us via www.OurLocalExpert.co.uk, or by calling 01392 340304.
By sending us your feedback, you could win:
A Saturday retreat for two at tranquil Boswell Farm, Sidford (see feature 150). This rejuvenating, indulgent day can include Pilates tuition, tennis, and walks around the peaceful grounds and lake in the scenic Sid Valley.
A meal for two (not including wine) at legendary Topsham restaurant La Petite Maison (see feature 138). 50 to spend on immaculately butchered quality local meat from Pipers Farm (see feature 86).
Please send all feedback using the contact details on the inside front cover.
You will be entered into a prize draw once for each business you recommend. Winners will be drawn by the publisher and notied by 30th April 2013. We will only pass your details to the prize suppliers. Full competition T+Cs on our website.
Exeter 2012/13
AND HEATING Paul Reeves of PPR PLUMBING See feature 43

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Please leave testimonials about quality local businesses at:

MAKING IT EASY FOR YOU

nick@OurLocalExpert.co.uk 01392 340304 @NickLocalExpert

SUPPORTING THE LOCAL COMMUNITY

CARING FOR THE ENVIRONMENT

Architectural and Drawing Services

Accountancy, Tax & Self-Assessment

Aerials TV & Satellite

Bedroom Furniture, Bedroom Fitting

Agas and Rayburns

Please keep your recommendations coming in!

Brickwork Specialist, Bricklaying and Plastering

SPECIAL OFFER: Discounts for OAPs.

More recommended Builders overleaf...

Car Servicing and Body Repairs

SPECIAL OFFER: 5% discount on most services on presentation of Our Local Expert.

You can also nd Our Local Expert online at:

All featured businesses have been recommended.

Please keep your recommendations coming in!

Car Audio and Car Electrical (mobile service)

Caravan and Motorhome Services

For Carpets see overleaf...

Central Heating and Plumbing

SPECIAL OFFER: 5% discount if Our Local Expert mentioned.

SPECIAL OFFER: Discounts for OAPs.

More recommended Computers overleaf...

Double Glazing and Conservatories

You can also nd Our Local Expert online at:

All featured businesses have been recommended.

Domestic Appliance Repairs

Damp Proong and Woodworm

Please keep your recommendations coming in!

Drain Cleaning Doors

Driveways, Patios and Hard Landscaping

All featured businesses have been recommended

You can also nd Our Local Expert online at:

Food Shops, Farm Shops and Farmers Markets

SPECIAL OFFER: For beginners: rst 6 lessons for 5 each.

Fireplaces and Stoves

Electrical Appliance Repairs

Please keep your recommendations coming in!

More recommended Food Shops and Markets overleaf...

Food Shops and Markets continued...

SPECIAL OFFER: 10% discount on fresh sh on presentation of Our Local Expert.

Please keep your recommendations coming in!

All featured businesses have been recommended.

Garden Machinery Fridge and Freezer Repairs

You can also nd Our Local Expert online at:

Furniture Makers, Joiners

Garden Services, Gardening

Gas Maintenance and Repairs

Glass and Glazing

You can also nd Our Local Expert online at:

Independent Financial Advisers

Groundworks and Excavation

All featured businesses have been recommended.

Oil Heating Engineers

Please keep your recommendations coming in!

Heavitree Osteopathic Clinic 01392 273243

Painters and Decorators

See Independent Financial Advisers.

You can also nd Our Local Expert online at: