Data Management

Target Operating Model

Author : Sam Dogbatse Email : sdogbats@chicagobooth.edu

Data Policy & Standards

2
Data Policy

Data Governance Framework Structures & Processes

Data Quality Framework

Short Medium Term

All in-scope data identified

Business attributes documented

Quality Thresholds defined

Data Asset Register

Phase I

Prioritise based on materiality & sensitivity

Technical attributes defined

Business Rules captured

Dataflow / Data Lineage

1 Capture of data lineage by datasets

From source systems to DW

Capture material transformations

3 Capture controls around

material transformations

DQ Assessment & Reporting

Data Remediation

DQ accuracy assessment against rules

2 Assessment of Controls around

data capture, storage, processing

3 Executive Summary &

Detailed DQ dashboard

Phase II

Remediation Planning

Remediation Plan Execution

1 Operationalization of Data

2
Operationalization of Data Quality Management BAU processes around identification, escalation an remediation of data defects

3 Operationalization of Data
Governance

Long Term

Management & MDM

Phase III

Embedding Data Quality & Governance into BAU

4

Single Custo mer View

Creation, maintenance, archiving of records

Implementation of roles, processes & Organisational structures

Data Quality & MDM Tools implementation

5 Implementation of and
measurement against Maturity Model

** Approach to implementation to be driven by business strategy

Appendix

Solution Roadmap
Tier 1 Workstream Quick wins, Generate and demonstrate ROI
Data Policy Data governance Framework Data Quality Framework

Data Asset Register( Data Directory)

DQ Assessment & Reporting High & Medium priority data items

Data Remediation

Current state analysis Data Governance

Operationalise/ Imbed Data Governance processes in BAU

Tier 2 Workstream operationalise BAU processes

Current state analysis Data Management & MDM

Operationalise/ Imbed DM & MDM processes in BAU Operationalise/ Imbed DQ Management in BAU

Current state analysis DQM Processes DQ & MDM Tools implementation Maturity Model implementation