Quality Function Deployment

QFD

QFD

QFD

QFD
1

S.mahjoobi@yahoo.com Quality Function Deployment

QFD QFD QFD

QFD

QFD

QFD

QFD

QFD QFD QFD

Akao, Y , and S.Mizuno.1996 QFD

QFD

QFD

QFD

QFD QFD QFD

QFD

QFD

- -

Rated HV/LV voltage(kv)

Rated Ferque3ncy(Hz) Taps in HV(%) Vector Group Short Circuit Voltage(%) Max Ambient Temp( C) Max Altitude above Sea Level(m) Applied insulation Test Voltage(kv) Total weight(kg) Dimensions in mm
0

- -

- QFD

QFD

QFD

QFD

A B

10

QFD

11

12

QFD

13

14

QFD QFD

QFD QFD

15

QFD QFD

QFD QFD B

QFD QFD C

QFD QFD
16

QFD QFD

QFD QFD

QFD QFD

17

QFD QFD

QFD QFD

QFD QFD

18

QFD QFD

QFD QFD

QFD

QFD

QFD -

19

20

KOi ALRAGO W MALAYSIA TRANSFORMER KOi ALRAGO W MALAYSIA TRANSFORMER MALAYSIA KOi ALRAGO kg TRANSFORMER MALAYSIA KOi ALRAGO TRANSFORMER MALAYSIA KOi ALRAGO C0 TRANSFORMER KOi ALRAGO mm MALAYSIA TRANSFORMER KOi ALRAGO mm MALAYSIA TRANSFORMER KOi ALRAGO mm MALAYSIA TRANSFORMER
21

QFD 4% -

1500W 200W

spss

22

QFD

23

QFD QFD
1

.Imitation Invention

Indigenous Development

24

QFD QFD

QFD QFD

25

26

QFD

QFD

QFD -

QFD RWTUV SPC -

27

QFD

MALAYSIA TRANSFORMER ALRAGO KOi -

QFD

QFD -

WWW.moe.org.ir www.iraniec.ir www.boursenews.ir www.tavanir.org.ir

www.ele.ir

28

1- Akao, Y , and S.Mizuno.1996 . The Customer Driven Approach to Quality Planning and Deployment . Tokyo : Asisn Productivity Organization . 2- Hauser , J .R . and Don Clausing .1988 . The House of Quality , Harvard Business Review , May June ,PP.63-73 3- Hill , Nigel .2000.Qustionnaire Design , in Nigel , Hill and Jim Alexander ,Handbook of Customer Satisfaction and Loyalty Measurement .Londan :Gower. 4-.Revelle,J.B.1998 . QFD and Product Design , in J. B .Revell and J.W.Moran (eds) , The QFD Handbook , New York : John Wiley & Sons. 5- Bolt . A,H. Mazor . G , Jurassic QFD , The Eleventh Symposium on Quality Function Deployment Novi , Michigan . Jun 1999,pp8-10 6-http://pep.metapress.com 7- http://en.wikipedia.org 8-www.qfdi.org 9- Bouchereau Vivianne and Rowlands Hefin (2000). Methods and techniques to help quality function deployment (QFD) . Benchmarking: An International Journal, Vol. 7, No.1, pp.8-19. 10- Griffin Jill (1995). Customer Loyalty: How to Earn It How to Keep It. Jossey-Bass
Publishers.

11-Shen X.X.; Tan K.C.; Xie M. (2000). An Integrated Approach to Innovative Product Development Using Kano s Model and QFD . European Journal of Innovation Management, Vol.3, No: 2 pp.91-99. 12- Griffin Jill (1995). Customer Loyalty: How to Earn It How to Keep It. Jossey-Bass Publishers 13- George J. Klir, Bo Yuan(1995),"Fuzzy Sets and Fuzzy Logic: Theory and Applications" Copyright Book News, Inc. Portland
29

14-Griffin A ,Hauser .J,1993,The Voice of the customer, University of Chicago ,pp.27 15- Evans James R; Lindsay William M. (1999). The Management and Control of Quality, South -Western College Publishing, pp.752-766 16-Schmitt, Brent (2003). Customer Experience Management, Wiley and Sons. 17-SHillito L ,1994,Advanced Qfd: Linking Technology To Market And Company Needs,(Hardcover - Sep 1994) 18-Armacost R.L,Componation PJ. Mullens M.A Swart W.W 1994 . An AHP Framework for Prioritizing Customer Reqirement in qfd An Industrialized Housing Application , pp26

30

This document was created with Win2PDF available at http://www.daneprairie.com. The unregistered version of Win2PDF is for evaluation or non-commercial use only.