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'Etiquette' is a French word which means a 'ticket', on ceremonial or other important occasions a 'ticket' of instructions was issued to visitors detailing what they should do. Thus the ticket enlists the rules of well-mannered behaviour observed in a polite society. In a professional sense this includes behaviour towards clients and colleagues which is in their best interests. Etiquette basically determines the nature of every individual, how well organized that person is. Etiquettes is like a passport to success, and this shows how humble that person is by nature. Etiquettes determine discipline of every individual, if u show respect towards other, only then u can gain respect.
In Fact, Words only account for 7% of an initial impression. Vocal quality accounts for another 38%. A whopping 55% of any first impression is based on non-verbal perceptions of appearance and behavior. Majorly whatever u speak or do, accounts for less communication, but instead ur entire expression counts for the maximum u can achieve. Rules in Etiquette:1. 2. 3. 4. 5. Office Etiquette. Dining Etiquette Social Etiquette Meeting Etiquette Call Etiquette There are various ways through etiquettes are determined, by having them all implemented in real life, we can definitely build good example of discipline in front of others.
Work etiquette: By the word work etiquette we understand the various manners and the norms that are followed at the workplace while interacting and communicating to others working in the same surrounding. Work etiquette helps us to understand the professional and personal boundaries. Professional etiquette: Importance of Professional Etiquette:
. Offer a firm. One must use it judiciously and handle all the equipments carefully. Misuse of office equipments also includes using it for personal work. Professional etiquette can thus.. One must care for the equipments available in the office. It is considered extremely rude to allow a mobile phone to ring during a meeting and it is very offensive when someone actually takes a call while sitting in a meeting. Choosing the Company carefully: One must be careful about the “crowd” he/she is associated with.. photocopiers. Some points that are considered at the workplace: Both men and women shake hands in all professional and many social settings. It is being nice to be friendly with the colleagues at the workplace but it’s not good being in friendship with them. it becomes essential to follow some basic professional etiquette. be it your personal career growth or a rising business for your company. Keep noise to a minimum: One should not involve oneself in creating indisciplinary acts in the office surroundings. as it may relate to personal bonding which may or may not be beneficial for the organisation. The other points that are also considered at the workplace are as follows: Office equipment: It’s there to make the work easier. put a person in the good/bad book of his/her immediate boss or potential clients. office telephones.As a working professional it is expected from the person to understand the culture of the workplace and thus. It is nice to fit in. as they care for anything owned by them. it is best to discreetly excuse yourself from the meeting and take it out into the hall or private area. confident handshake and make eye contact. turn off your mobile phone or put it on silent. But office is not the place to hang out with friends and get boisterous.. affecting the productivity. have an equal standing at the work place. One should not eavesdrop on anyone. If you absolutely must take a call. Respect others cubicle/ office space: One should respect the privacy of others. computers. Respect their individuality and privacy. Messing the personal problems with professional leads to emotional tension giving rise to stress and lower involvement at the workplace which results in lower productivity of the person. It is a RUDE thing to do! One should give each individual the space he or she is due. The basis of professional etiquette stands on the ethics of respecting other individuals in the workplace and displaying courteous behaviour while business interactions. It is the place of work and not for fun. especially when one has to spend so much time with the same people. Misuse of office equipments leads to breakdowns. One must respect the trust kept by the employer on the person and should not violate it! Avoid emotional outbursts: One should correlate the personal and professional life. Professional etiquette can have long-lasting and far-fetched impact on professional life. During a meeting. Women even. transport and stationery items are meant for office use and not for personal use. as they would expect to be given their own space and privacy.
An enterprise with well dressed manpower can speak of better confidence. Dressing and Grooming: It is often said that the first impression is the best impression. The way we dress reflects our inner self. So. effort and money on creating and maintaining brand image. Companies invest a great deal of time. . the confidence can be made conspicuous by dressing in accordance to the situation. Appearance and the way one carries oneself are the two things that are first noticed on entering a room. So. Dress can make a person look confident and in control of the situation. The importance of proper attire has been accepted by many. Customer are more willing to accept the ideas put forth by a well dressed person as the better the image projected. Men need to keep their hair (including facial hair) neatly trimmed and set. thus adding to its brand value. Always polish your shoes. Would anyone like if someone to gossip about them? Always be on time: Punctuality is key factor. Make comfortable Distance: Maintain about an arm’s length of talking space between you and the other person. Gossiping is against the principles of kindness. Choose corporate shades while you are picking up clothes for your office wear. Some of the important Dressing Etiquettes Always wear neat and nicely pressed formal clothes. call ahead and let people know where you are and when you expect to arrive. Refrain from Gossips: One should keep the gossips and other hurtful information to oneself and should not spread rumours. the better the confidence they have in you. efforts must be taken to ensure that a positive long lasting impression is made the first time. Women should avoid wearing exposing dresses and opt for little but natural make-ups. The recognition of the power of a well dressed individual is reflected by this example. This is very important while you are in a business meeting or client presentation. The personality. Keep your nails clean. If you must be late. Proper attire which reflects a strong personality can induce the customer to accept the ideas put forward. Companies like Tata Consultancy Services provide a dress allowance to employees who are working with the customer onsite to create a better image on its manpower. The good attire can imbibe confidence from team members who will be willing to look upon you as a leader. Touching is generally avoided during a formal conversation. Wear clothes which you are comfortable in and can carry well. corporate dressing etiquette is to be given great importance.
Check whether the invite itself says the dress code. such as jewellery. you are required to wear a formal gown. but there are guidelines you can follow to make choosing an outfit a little easier. Black Tie: o If you are attending a black tie event. but you . as long as it is formal in the other details. and shawls or jackets. Also. a skirt and shirt. Unfortunately. Parties: o Dressing for parties can be tricky if you don't know how formal the event is. A properly worn neck tie is one that will graze the top of a man’s pants to cover the pants buttons. Avoid any necklines or hemlines that show too much skin. Make sure you have the accessories to match this type of outfit. or outerwear can ruin the look of a beautiful dress. or even jeans with a dressy shirt and heels. especially clothing that you have to pull at all day to keep it from being too revealing. and also note how formal the invitation itself looks. purse. You may be able to get away with a shorter. heels. Not only are fashions always changing. Always wear dress pants with a dressy shirt. Pay attention to the invitation. depending on the formality of the event. that way you can remove the jacket if the situation is more casual. The wrong shoes. your dress code is a little more flexible. You can also wear a professional looking skirt. If you are attending a casual party with friends on the weekend. Dressing Etiquettes for Women: Dressing for different social situations can be difficult at times. so they must have a broad selection of work appropriate clothing to choose from. You can always add or subtract elements of the outfit later to help your ensemble fit in. you will need to make sure your hair is ready for this type of dress. If you are uncertain what type of party you are attending. you may want to invest in a "little black dress" or neutral coloured cocktail dress that will be suitable for any type of event. If you attend a lot of parties. You can wear a party dress. it's best to wear a suit with a shirt beneath that could function on it's own. Business: o Unfortunately dress etiquette for women can be challenging in a business environment. Women aren't able to wear the same suit and similar tie everyday. A good rule of thumb when dressing for business is dress to impress. but there is a broad spectrum of women's clothing to choose from. and if you have doubts. For instance. knee length or tea length gown. If you are still uncertain what to wear. do a little research before you choose your outfit. always dress up more than less. The most often made mistake that men make is when they adjust their neck tie in a way that lets it hang too short or very long. there is no set dress code for women. You don't have to necessarily get a professional updo. as long as it is not shorter than knee length. However. if you happen to know that the event is extremely formal. try to assemble an outfit that can be dressed up and down with accessories. you may be safest in a long gown. Carry a professional-looking bag and wear professional shoes. if you are uncertain about whether to wear a suit.
conservative tie. You can select a tie by matching shirt colour. Black Tie Optional: a. Now they show as part of the trouser of shoe. By reading these tips you can get a rough idea about how to match your dress. When you select a shirt. Tie Pin and Cufflink o Tie Pin and Cufflink should be same style and same color. If you are uncertain what to do with your hair. . How funny. If you wear brown shoes. Black Tie: a.do want to make sure it is dressed up. If you can select your dress accordingly. its colour should be lighter than trouser colour. Therefore it will not be a big issue. I have mentioned bellow key dressing etiquettes for men. their colours should be match to each other. Most probably it will be a dark colour with comparing shirt. Women: Formal evening dress or dressy cocktail dress. your belt also needs to be brown colour. Men are preferred to wear dark colour trousers like black or dark blue. This can be plain. Then you can choose a light colour shirt like light blue to dark blue trouser and any light colour to Black. stripe or design with matching colour. Dressing Etiquettes for Men: Your dress code will be a main factor to highlight your personality because people are getting you on first impression. you will be highlight among your colleagues. Shirt and Trouser o Normally men are wearing shirts (Long Sleeve) and trousers to office. Men: Tuxedo or dark suit. Therefore you socks colour should be to match your trouser or shoes colour. to go with the theme of the evening. Therefore you have to dress as smart. Didn’t you see peoples’ socks when they are sitting? Then assume a man wearing black trouser. Then your socks will not highlight. Normally those items are selling as set. Socks o Lots of peoples are not interesting about their socks because they think shocks are covered by their trouser. Men: Either a tuxedo or dark suit with white shirt. and curls the ends to make it look a little more dressy than your usual style. But it is not true. Attire basics 1. 2. b. Tie and Serviette o Tie colour also very important. But you have to consider your trouser and shirt colour also when you select those belts and shoes. Women: Formal evening dress or dressy cocktail dress. Belt and Shoes o When you select belts or shoes. b. These are the basic dressing etiquettes for men. Here you have a choice to match socks to one of either shoes or trouser. Sometime your serviette will see others. brown shoes and red socks. Therefore it is better you select white or light coloured serviettes with mixing tie colour (boarder from tie colour). add a sparkly barrette or hair pin.
nice tee. nice sweater. moderate shoes. Women: Solid colour conservative suit with coordinated blouse. much more. seasonal sport coat or blazer. no perfume.3. b. dark socks. Women: Khakis or slacks. Men: Khakis or jeans. Sport Casual: a. b. Your voice must create a pleasant visual impression over the telephone. skirt. nice tee. or casual button-down-the-front shirt. light make-up. We must compensate by choosing our words carefully and using much more tone inflection to convey our message than if we were face to face. allowing that person time to speak. open-collar shirt or knit shirt. 5. briefcase or portfolio. or casual button-down-the-front shirt. communicating clearly and much. Telephone Etiquette: Telephone etiquette means being respectful to the person you are talking with. Some of the points to be considered while attaining telephone etiquette are: Feel good about your work: When you are on the telephonic conversation with someone. 4. open collar shirt (polo shirts generally acceptable. Positive Attitude: . Good phone etiquette is important because we cannot see the facial expressions and body language of the other person and they cannot see us. Business Casual: a. polo. blazer is generally optional). showing consideration for the other person's limitations. Men: Khakis or slacks. So the tone of the person dealing with the telephonic conversation should be as such that the opposite person feels that you are in the happy mood and always carry a smile on your face. conservative suit and tie. limited jewellery. Business: a. polo. then you must take utmost care that the person to whom you are talking should feel good and should not get irritated by the act of yours. b. Smile: As already mentioned one cannot see the facial expression on the phone. Men: Solid colour. Women: Khakis or jeans.
mistakes and misunderstandings will arise if you are doing something else at the same time. it can easily be accessed by sitting at one place and one has not to leave the place or ask the opposite person to hold the call for long. "Hello. remember to start the conversation by introducing yourself. It is often a good habit to write down or type out your message in advance. . stay calm. Scheduling calls: At the beginning of each day: make a list of the calls you have to make put them in order of priority (essential. Remember that you are taking his precious time. Even if the call is a difficult or heated one. Etiquettes to be followed while making a call: Plan your Conversation: Remember that a conversation over the phone carries just as much weight as a face-to-face meeting. You should always devote your full attention to the call. someone has to listen to your message. Keep it brief and to the point. those that can be rescheduled if necessary) allocate times for each call trying. this is Mary Robert from Off the Wall Productions. Have a Pleasant tone and be Courteous: Remember too that you give out subliminal signals by the tone of your voice. how fast you speak. to bunch them and to bear in mind when each call is likely to be suitable for your respondent.Once the person who is talking with the client or any other opposite person talks in a respectful manner or calmly. A simple. it is always reliable to have an organized desk so that if any important note or document or any other things are required at the time of conversation. a sorts of positive attitude is generated in the mind of the opposite person about the person who is speaking. Remember. Always keep a Notepad and a Pen: Avoid leaving long winded messages. try to be helpful and never slam the phone down. if possible. Organize your Desk: Even if it is a telephonic conversation. Identify yourself and Company: While conversing on phone. write it down and then act upon it. It is important to convey to the receiver of your call who you are and the purpose behind your call. May I please speak with Mark Grand?" will do. Your message may be just one of many messages that need to be handled. the pitch of your voice. the clarity with which you speak. as it is a great opportunity to communicate in real time. desirable.
I must go now. (6) After dialing a wrong number simply say. (2) Make sure that your conversations with busy people are as brief as possible. Taking care of your customers over the telephone and making them feel well informed and appreciated is essential. a good closing is. . give the person on the other end." Presenting a professional image. Do not end the call abruptly.Courtesy is as important in speaking over the phone as in talking to people face to face. a chance to respond and end the call with a suitable greeting. but you take care. Whether you are the front office receptionist or an executive secretary. "Sorry. Make your point. Common Telephone Courtesy Hints: (1) Make sure of the correct number so as not to risk disturbing strangers. The person at the other end of the phone cannot see your facial expressions or gestures and the impression he receives depends on what she hears. (5) Make business calls well before the close of the office hours. "It has been so much fun talking to you. wrong number. and thank you for calling." (7) When the number you are calling is not answered quickly. It is very annoying to have been disturbed just to pick up the telephone and find the caller has hung up. wait long enough for someone to put aside what he or she is doing. announce yourself right away. The telephone carries your voice at its natural volume and pitch. Try to avoid mealtimes. If the time is right. End on a Positive note: When you close the call you should: make sure that the caller has no more queries thank the caller let the caller put down the receiver first so they don't feel you have cut them off. and you have had a lengthy and satisfying conversation. (3) When calling friends who do not recognize your voice. (4) Time your calls so as not to interfere with the work schedule of those you call. It is important to give due consideration to the age and position of the person on the call. Try not to shout but speak clearly and distinctly. Phone calls generally should not be made before 7:00 in the morning or after 9:30/10:00 at night. both in person and on the telephone. is very important in the Office Skills profession. the following phone tips should always be followed.
"Can U plz send info on careers?" This may be appropriate for communicating with your buddies through instant messaging. Speak clearly. approximately 90 percent of those who use the Internet at work use it to access business email. Listen to the caller and what they have to say. you should be aware of some basic email etiquette. 4. Some messages get right to the point .. 6. UCLA Center for Communication Policy. there's a good chance you use email to communicate with others. 7. Sometimes the length is necessary -. I receive a lot of email. colleagues. There are two reasons I decided to write an article about email etiquette. including your boss. The writer wastes no time asking for what he or she needs without bothering to be polite. Besides. The first one is the sheer number of people using email." Please take my advice.. Some messages go on and on and on. use email. sometimes known as netiquette. you'll come across looking disrespectful and ungrateful. especially those using it for business communications. 2001). Some of my younger readers (I assume) use what I can only describe as some sort of shorthand. This information comes from a survey conducted by the UCLA Center for Communication Policy (The UCLA Internet Report: Surveying the Digital Future. but if you forget to use them. clients. 5.e. until finally the question is asked. Always ask if you can put the caller on hold. Mind Your Manners What three words have a total of only 14 letters yet carry a great deal of meaning? People may not notice these words when they're there. being a little more specific might help me find the information faster. A lot of it isn't. Always focus on the call. a little too quickly.other times the writer could be more concise. Since you are reading this article which appears on the Web. 2.S. email is the most popular. . or prospective employers.1. 8. as the Career Planning Guide here on About. Because your correspondence says a lot about you. You'll thank me later. i. Address the caller properly by his or her title. Do not eat or drink while you are on telephonic conversation. Use normal tone of voice when talking on phone. 9. 3. Email Ettiquette: Of all Internet activities. Be patient and helpful. So. A lot of it is well written. Sometimes there are glaring errors. According to the same survey. Almost 88 percent of all Internet users in the U. such as misspellings and very poor grammar. I can only imagine what a prospective employer would think when receiving a poorly written message. While this annoys me some. but not for writing to someone you've never met. what's the second reason? Well. Do not use slang words or poor language. Give Up? These very powerful words are "Please" and "Thank You.
. If you're really attached to your . That's fine for personal email. Perhaps your first initial and last name would be good. Of course. 2 instead of to or too. For those of you who don't know what these are. I want to make sure I come across as respectful. (if appropriate). And Your Point Would Be. Some people say it will make it seem like you're mumbling. and semi-colons. you might want to begin by saying "I hope you are well. Most people don't have a lot of time to spend on email. use Mr. don't leave out important details. then you could safely assume it's okay to use that person's first name as well. make sure you get to your point as quickly as possible. If. Use good judgement here. Don't Use that Tone With Me Tone is a difficult thing to explain.com? Maybe. so if you want your recipient to pay attention to your message. If you're writing to someone you've communicated with before. but there are others who are very sensitive to being addressed by their first names. If providing a lot of background information will help the recipient answer your query. It looks like you're shouting. and etc.. Plz Don't Abbrvt. stick to words only. However.This isn't something that especially bothers me. But do you want a prospective employer to think so? Consider getting a more formal address. When in doubt. What does it say about you? Are you a sexymom@isp. friendly. commonly used abbreviations such as Mr. however. young lady (or young man)?" Your feelings come across by the way you say something.. I read my message over several times before I hit send. and thanx instead of thanks. It is easy to change your tone when you're speaking. I don't want to sound curt or demanding. What's In a Name? Take a look at your email address. If you write to someone frequently and you have a less formal relationship. are fine." Email writers often use emoticons to convey a certain tone.. include it. FYI (for your information). When you are replying to an email and the sender of the original message has used his or her first name only. Remember when your parents would say "Don't use that tone of voice with me. Don't use all lower case letters either. My teenage nieces send me email using all sorts of abbreviations -. be brief. inc. and Mrs.U instead of you. Business email should be more formal.. colons.. and approachable. Sometimes just rearranging your paragraphs will help. Avoid writing your message using all upper case letters. Mrs. Whenever I write an email. or Dr. by all means. plz instead of please.? When possible. When you are writing it's very hard to do it. You may even want to apologize for being so wordy at the beginning of the message. you're writing to a prospective employer. then emoticons are okay. emoticons are little faces made up by arranging parentheses.
Look it up. Use plain text only. If you're currently working. It sounds friendlier. the spell checker won't pick up your mistake. There are many viruses that cause your email program to send everyone in your address book an infected file.. If you need to send someone an attachment.. you can contact the recipient first to ask if it's okay to send it. Sorry." Another colleague responded: "I don't open attachments especially if they're from my mother. you will have to change that beautifully formatted resume into something a little less fancy. Don't Get Too Attached Attachments are the bane of my existence. or HTML. and what the recipient winds up with is an unreadable mess. it is better to paste it right into the email message itself. Make a Good First Impression I love email. As one of my colleagues said recently. Once you hit the send button you won't have another chance. Do not use this address for job hunting purposes.address and don't want to change it. Slang is not. Contractions are okay. . That is what it's for. If your ISP (Internet Service Provider) only provides a single address. too. Don't try to guess the spelling of a word. let me remind you that when sending email. As you can see. i. While we're on this topic. avoid using hypertext markup language. If you're sending a resume.e. Grammar Too Use your spell checker. two vs. Not every email program can interpret it. I hesitate. Under no circumstances should you use offensive language. It's much less intrusive than a phone call and faster than a letter. look into getting a free account. the sender may not even know he or she is sending you an email. "I don't open attachments unless they're from my own mother. to vs. Personally I use Merriam-Webster Online. It may be your introduction to someone you've never met before. Good grammar is important. And even then. Use a personal account only. consider adding a second one for professional use only. you may have a company email account. As a matter of fact. I receive them often but I don't open them unless I know the sender." Attachments often carry viruses which the sender usually doesn't even know he or she is sending to you. Spelling Counts. I believe in using a conversational tone when writing. If you are using the wrong spelling for a particular use of a word. Don't rely entirely on the spell checker though. Take your time putting together a well-written message.
and used in a court of law. A recent Wall Street Journal report indicates that soon employees will spend three to four hours a day on e-mail. I sent you e-mail. Using all lowercase letters looks lazy. 5. Just because your writing is grammatically correct does not mean that it has to be long. Be cautious with your use of CC. Don't you wish that every person who received a new e-mail account had to agree to follow certain rules to use it? There are certain professional standards expected for e-mail use.12 tips for better e-mail etiquette I remember opening my first e-mail account and thinking how much fun it was to send a message to a friend. grammar. Concentrate on one subject per message whenever possible. Your colleagues may use commonly accepted abbreviations in e-mail. Do use BCC. Nothing is more frustrating than wading through an e-mail message that is twice as long as necessary. Don't use BCC to keep others from seeing who you copied. For emphasis. Do not. Use sentence case. Don't use e-mail as an excuse to avoid personal contact. 4. speak with that person directly. Unless you are using an encryption device (hardware or software). Remember that e-mail can be forwarded. use a lot of colors or graphics embedded in your message. E-mail communication isn't appropriate when sending confusing or emotional messages. but when communicating with external customers. USING ALL CAPITAL LETTERS LOOKS AS IF YOU'RE SHOUTING. Be informal. Remember that e-mail isn't private. 6. Don't use e-mail to avoid an uncomfortable situation or to cover up a mistake. Here are some things to keep in mind regarding professional e-mail conduct: 1. overuse simply clutters inboxes. not sloppy. Copy only people who are directly involved. 2." If you have a problem with someone. Never put in an e-mail message anything that you wouldn't put on a postcard. so traditional spelling. so unintended audiences may see what you've . Some workers tell me that handling e-mail consumes half of their day. However. and punctuation rules apply. however. it shows confidence when you directly CC anyone receiving a copy. E-mail messaging now exceeds telephone traffic and is the dominant form of business communication. you should assume that e-mail over the Internet is not secure. "Well. examined. so recipients won't have to see a huge list of names. Think of the times you've heard someone in the office indignantly say. 3. Don't forget the value of face-to-face or even voice-to-voice communication. everyone should follow standard writing protocol. Use the blind copy and courtesy copy appropriately. Email is considered company property and can be retrieved. because not everyone uses an e-mail program that can display them. Keep messages brief and to the point. when sending to a large distribution list. however. Your e-mail message reflects you and your company. use asterisks or bold formatting to emphasize important words. I've seen people fired for using e-mail inappropriately. most people now no longer find e-mail simple or fun.
You might also inadvertently send something to the wrong party. Web site. 7. Use these suggestions as a starting point to create e-mail etiquette rules that will help your team stay efficient and professional. If you want to repost to a group a message that you received individually. if necessary. and the recipient took it the wrong way? E-mail communication can't convey the nuances of verbal communication. virus warnings. Use a signature that includes contact information. but use them sparingly so that you don't appear unprofessional. and phone numbers. do not change the wording. Give proper attribution. be honest and ask to be removed from the list. take a minute to summarize it for your reader. To ensure that people know who you are. Direct personal e-mail to your home email account. your team could use <AR> to mean "Action Required" or <MSR> for the Monthly Status Report. You could even highlight or quote the relevant passage. ask the author for permission first. or junk mail. then include your response. Have you ever attempted sarcasm in an email. including your mailing address. "Hi!" or "From Laura. Tips for creating a good image at workplace . Send group e-mail only when it's useful to every recipient. include a signature that has your contact information. Summarize long discussions. 10. Use the "reply all" button only when compiling results requiring collective input and only if you have something to add. 9. Instead of continuing to forward a message string. It's also a good practice to include the word "Long" in the subject field. so always keep the content professional to avoid embarrassment. Remember that your tone can't be heard in e-mail. Some words of caution: If you are forwarding or reposting a message you've received.written. If a constant stream of jokes from a friend annoys you. 11. Scrolling through pages of replies to understand a discussion is annoying. Also. Be sparing with group e-mail. Don't just say. so that the recipient knows that the message will take time to read. 12." Agree on acronyms to use that quickly identify actions. Use the subject field to indicate content and purpose. some people use emoticons. For example. Recipients get quite annoyed to open an e-mail that says only "Me too!" 8. Don't send chain letters. Always check a reputable antivirus Web site or your IT department before sending out an alarm. don't assume that using a smiley will diffuse a difficult message. In an attempt to infer tone of voice.
accepted business phrase: Uses of standard and accepted business phrases should be there so that opposite person should not be hurt and misunderstanding can be avoided Avoid slang: Slang is something which is only connected to a particular job professional. Person those habitual of chewing gum they have to change their habit because lots of people do not prefer to communicate with this type of people for long time Always help others in their work: An employee should always have helping nature. business or some other work or is not a perfect word or valid word which can be use everywhere. Do not chew gum: Chewing gum is creates a bad impression on opposite person so it should strictly avoided by the communicator. Initiating with good smile and handshake it helps to build a good image and rapport. Smile while speaks: An employee should have a smile on face while communicating it brings positivity in the minds of the listeners and creates a impression in the minds of listeners. hello. Use basic phrases of courtesy: basic phrases are to be used while communicating it makes communication successful and makes opposite person comfortable to communicate future. Keep your promises: An employee should have to be on his promises which he had done earlier to his colleagues. Slang is not a particular word not a particular language but it is just a language outside conventional usage Slang is a shortcut that suggest excessive informality and lack of appreciation for the workplace settings and expectations. subordinates. superior. Use standard . . Promises made should be imaginary and can easily fulfilled otherwise he cannot fulfill and creates very bad impact on the image of an employee. a quick head nod is a good substitute. If shaking hand is difficult . Ex: good morning. It is very helpful for both the parties to start conversation in proper way. Employee having helping nature are very positive towards their work they should help their colleagues and subordinates in their department so it creates a good impact in the minds of the colleagues and subordinates. It reflects the politeness of communicator. This type of employees are always get the support from their colleagues. etc. It is good to initiate the introduction and introduce yourself with a handshake and smile. Helping others bring good complements on employee’s behavior and attitude so it automatically create a good image at workplace.
Handshake produces a higher degree of intimacy and trust within a matter of seconds. The wrestler: whole hand comes forward with too much strength. It is a physical greeting and you want to convey . Do not disturb others. The cling on: once they got hold of your arm they do not let go. Types of handshake The limp fish: whole hand comes forward but no strength. You are judged by the quality of your handshake. The finger toucher: one person limply touches the other person’s outstretched hand. conversely a poor handshake sends a long lasting message which can hinder your ability to build a positive business relationship. Always stay away from gossips. Respect one others. A proper handshake Start with eye contact and a smile: A great handshake isn't just about a physical gesture. The cup: hand is in the shape of a “C” allowing the other person to extend their fingers. A proper handshake conveys confidence warmth. Handshakes are universally accepted business greetings. it is about connecting with the other person. Handshakes are the only acceptable physical contact between men and women in the business arena.If any employee of the organization having smile on face while communicating with the people so opposite person also interested in communicating with this type of person so communication can come to an end successfully. The handshakes A handshake says much more about your personality and most important it shows how much confidence you are while shaking hand with your upper authority and superior.
as if you were jointly trying to saw some wood.the tissue between your thumb to your forefinger) nestled into the joint of their thumb. Go for the thumb: Keep your hand open and make sure your handshake will be a hand shake. Up and down not back and forth: A good handshake has a nice up and down motion. not a back and forth one. and what seems comfortable to them. You will focus on the other person. often use other hand to grasp the other side of the person's hand or to touch their arm. You will make eye contact. The best way to do that is with your face and your eyes. This means getting the joint of your thumb (the lower joint .your pleasure in greeting the other person. You might consider doing that too. Adjust duration: Some people prefer a long handshake. Like every waste . others prefer them much shorter. It isn't the precursor to a wrestling match. You will connect. This gesture makes the handshake warmer and more personal. adjust the motion to what seems natural and comfortable to the other person. Consider your left hand: While it may not be appropriate in some cultures. how well you know the person. If you live in a hot climate where the sun shines everyday with vengeance. The fact is though that having a great handshake is a life skill we should all cultivate. You will smile. not a finger or palm shake. Personal Hygiene Avoid body odour: . It matters to us in creating first impressions and in building relationships. Keep your focus on the other person. Again. When trying to convey those feelings include left hand as well. This allows you to truly have a full handshake. finish it out that way. As a leader or a person responsible for interacting with Customers in any way. Close with eye contact and smile: If the smile and eye contact hasn't continued throughout the handshake. the value of this skill is obvious. Do you wanted to be handed or greeted with a dead fish? I doubt it! Always make your grip firm. you are bound to sweat. Firm. but make adjustments based on the firmness of the other person's grip. You naturally adjust your grip. You will make the handshake a natural part of your connection process. etc. not strong: A good handshake is firm but not overpowering. and you will naturally do many of the things on the list. and it doesn't feel like a dead fish. Observe the other person and adjust the duration to the situation.The truth is that everyone has the tendency to smell.
building employee morale is a necessary component of any successful business. dispels gas. Unfortunately body odour can be quite offensive and embarrassing particularly to those who have to work or live in close proximity with the bearer. improves metabolism. ginger. . You may assume you are doing well when in reality you aren’t. In small amounts. If you suffer from excessive sweating or have a serious case of bad breath. carry mints on you to freshen your mouth especially if you have been silent for long or if you are fasting. 5. Lunch at Office Treat office workers with respect:-If you want to ensure success. and at the least change your top. Wear a safe deodorant. you may well be the last to know. Pungent taste stimulates digestion. and cayenne).Pungent taste derives from the elements of Fire and Air and is hot. floss regularly. avoid taking off your shoes in a public place. Also brush your teeth daily and if you can. and in spices (like black pepper. dry. 4. garlic. 2. every one must make the effort to find out how they are doing in this area so as to avoid the peril of wrong assumption. a visit to a doctor will be helpful. this is non-negotiable. It may also stifle a person’s career or business growth as people generally avoid a person with serious body odour. it will be wise to take shower. 3. a good management team is able to cultivate leadership abilities within its employees. sweat can smell which means anybody that sweats may smell. Don’t forget. and relieves muscle pain. clears the sinuses.To minimize bad breath. If you have been out all day and need to attend an evening event. Shower or take a bath daily. The following are guidelines that can help deal with this delicate but important matter:1. a Use mouth freshener: . While working to improve morale. Air your jackets well and avoid mixing used clothes with clean ones. It is the hottest of all the 6 Tastes and is found in certain vegetables (such as chilli peppers. and onions). Finally. We all benefit when we do things right.product from the body. If you have a case of sweaty feet. especially if you live in a region of hot climate. Avoid pungent food: . aids circulation. and light. promotes sweating and detoxification.
Reaching goals makes any employee feel as though she is accomplishing something at work. Office Party Etiquette Why is office party etiquette important for your career? People ruin their careers at an office party because of inappropriate behavior. Respect all employees and treat them fairly. eating out is a luxury that you might only be able to afford once in a while.Instructions: 1. the best option is to bring a packed lunch from home. Smacking and talking with your mouth is not only rude. Unless you have access to an expense account (or are independently wealthy). Crumbs that fall in keyboards and spilled drinks can destroy computers. We all want to know where we stand in a work situation. Some people believe that their actions are not noticed or important. . you can use these events to further your career. and give her tips on how to reach the goals. This couldn't be further from the truth. The bottom line is to remember that this is a company function. Allow each employee to voice any concerns relative to the work environment. it's annoying.With today’s tough times. Wrap up leftovers and trash in a plastic bag to reduce odors. you need to observe the same rules that you would if you were in the workplace. If you act appropriately. Clean your eating area when you are done. 2. you have ample time to sit down and discuss any issues one on one. things will go smoothly. Avoid making comments about the food: . Outline the goals with each employee. Even though it is a party. 3. and always interact with them in a courteous manner. Mind your manners in the presence of others. Your actions are being watched. Ask for feedback and perform performance reviews. If you treat employees how you desire your boss to treat you. Throw trash in receptacles in the kitchen rather than at your desk. Take a genuine interest in their lives. Create productivity goals for employees that are attainable. If you perform individual reviews of your employees. and it does matter what you do. Leave your eating area in better condition: -Clear a space if you are eating at your workspace.
Don’t Underestimate the Importance of Your Guest’s Behavior . Don’t Talk About People behind Their Backs 5. Don’t Use Foul Language 4. Don’t Bring Uninvited Guests 6.Some important tips are there which Always follow party dress cod 2. Don’t Tell Dirty or Off-Color Jokes 3.