Schedule-2 List of additional 116 services for inclusion under the Karnataka Guarantee of Services Act, 2011 (The

Karnataka Sakala Services Act, 2011) 1. Urban Development Department (a) Bruhath Bangalore Mahanagara Palike
Sl. No List of Services Designated Officer Time limit for disposal by the Designated Officer Competent Officer Time Appellate limit for Authority disposal by the Competent Officer Time limit for disposal by the Appe llate Autho rity 8 30 working days

1 1.

2 Addition/ deletion /modification /transfer the names of voters to/from the voters list

3 4 Assistant 30 Working Revenue days Officer & E/O Assistant Election Registration Officer 30 Working Days

5 Revenue Officer & E/O Registration Officer (Elections)

6 30 working days

7 Additional /Joint Commissioner of the Division

Registration and Assistant Transfer of Revenue Khatas Officer

Revenue Officer

30 Additional Working / Joint Days Commissi oner of the Division

30 Working days

(b) Bangalore Development Authority

Sl. N o. List of Services Designated Officer Time limit for disposal by the Designa ted Officer 4 15 working days Competent Officer Time limit for disposal by the Competent Officer 6 15 working days Appellate Authority Time limit for disposal by the Appellate Authority 8 15 working days

1 1.

2 Building plan approval for sites and Civic Amenities Sites in BDA Layouts and BDA approved private layouts not handed over to BBMP, yet. Building Plan approval for sites in BDA layouts and BDA approved private layouts, not handed over to BBMP yet, where the height of the proposed building is upto 15 meters. Building Plan approval for sites in BDA layouts and BDA

3 30x40 and below: Assistant Executive Engineer Above 30x40 and below 40x60: Executive Engineer Above 60x40: Engineer Officer Engineer Officer

5 Executive Engineer

7 Engineer Member

Engineer Officer

Engineer member

Engineer member

Commissioner

2.

30 working days

Engineer member

15 working days

Commissioner

15 working days

3.

Engineer Officer

30 working days

Engineer member

15 working days

Commission er

15 working days

4.

5.

approved private layouts, not handed over to BBMP, yet, where height of the proposed building is above 15 meters Obtaining Possession Certificate in respect of cases where site has been allotted on Lease cum Sale basis and Lease cum-sale deed agreement (LCSA) is executed. Obtaining khatha for properties in BDA Layouts and BDA approved private layouts, not handed over to BBMP yet. Obtaining transfer of Khatha following death of a property owner or based on the WILL of the deceased .

Deputy Secretary

07 working days

Secretary

15 working days

Commission er

15 working days

Revenue 15 Officer East working Revenue days Officer-West Revenue Officer-North Revenue Office -South

Deputy Secretary-1 Deputy Secretary-3 Deputy Secretary-4 Deputy Secretary-2

15 working days

Secretary

15 working days

6.

Revenue 30 Officer East working Revenue days Officer -West Revenue Officer-North Revenue Officer-South

Deputy Secretary-1 Deputy Secretary-3 Deputy Secretary-4 Deputy Secretary-2

15 working days

Secretary

15 working days

7.

8.

9.

10 .

11 .

Obtaining Khatha Transfer for properties sold or gifted in respect of those properties in BDA layouts or BDA approved private layouts To obtain Commencement Certificate for beginning the construction work in respect of cases where Building plan approval is already obtained. To obtain Occupancy Certificate for the buildings completed. To obtain approval for Subdivision of a site or Amalgamati on of sites in BDA layouts and BDA approved private layouts. Sending required information to Revenue Department

Revenue 30 Officer East working Revenue days Officer -West Revenue Officer-North Revenue Office -South

Deputy Secretary-1 Deputy Secretary-3 Deputy Secretary-4 Deputy Secretary-2

15 working days

Secretary

15 working days

Engineer officer

12 working days

Engineer Member

15 working days

Commission er

15 working days

Engineer Officer

12 working days

Engineer Member

15 working days

Commission er

15 working days

Joint Director

30 Town Planner Working member days

15 working days

Commission er

15 working days

Assistant Director

7 working days

Joint Director

15 working days

Town planner Member

15 Working days

12 .

in respect of those cases where citizens have applied for alienation of land with the revenue authorities. As per Joint Director Section 14a(3) of KTCP Act 1961, obtaining commencem ent certificate for the land where change of land use is already approved.

30 Town Planner Working member days

15 Commission Working er days

15 working days.

c. Bangalore Water Supply and Sewerage Board

Sl. No List of Services Designated Officer Time limit Competefor disposal nt Officer by the Designated Officer Time limit for disposal by the Compet -ent Officer 6 03 working days Appellate Authority Time limit for disposal by the Appellate Authority 8 04 working days

1 1.

2 Clearing of blockage of Under Ground Drainage (UGD) pipelines and replacement of Damaged/ missing Manhole Cover

3 Assistant Executive Engineer

4 03 working days

5 Executive Engineer

7 Additional Chief Engineer

2. Department of Personnel & Administrative Reforms

Sl. No . List of services Designated Officer Time limit for disposal by the Designated Officer Competent Officer Time limit for disposal by the Competent Officer 6 10 Working Days 10 Working Days 03 Working days Appellate Authority Time limit for disposal by the Appellate Authority 8 10 Working days 10 Working days 10 Working days from

1 1.

2 Disbursement of Salary 1. ClassI/AIS/HoDs 2. Group-B Officers

4 03 working days from due date 10 Working days from due date 10 Working days

5 DS/JS/AS

7 Principal Secretary/ Secretary Principal Secretary/ Secretary DS/JS/AS

Under Secretary Under Secretary/ DDO 3. Group-C & D Section StaffOfficer 2. Sanction of Time bound Advancement 1. Class-I/ AIS/ HoDs 2. Group-B Officers

DS/JS/AS

US

Under Secretary Under Secretary

15 working days from due date 15Working days from due date 15 Working days

DS/JS/AS DS/JS/AS

15Workin g Days 15 Working Days 15 Working days

Principal Secretary/ Secretary Principal Secretary/ Secretary DS/JS/AS

30 working days 30 working days 30 working days

3. Group-C & D Section Staff Officer 3. Sanction of Senior Scale/ Selection Scale/ Time Bound 1. Class-I/ AIS/ HoDs 2. Group-B Officers 3 Group-C & D Staff 4. Sanction of Annual Increment 1. Class-I/ AIS/ HoDs

US

Under Secretary Under Secretary Section Officer

15 working days from due date 15 working days from due date 15Working days from due date 15Working days from due date

DS/JS/AS DS/JS/AS

US

15 working Days 15 working Days 15 Working Days 15 Working Days

Principal Secretary/ Secretary Principal Secretary/ Secretary DS/JS/AS

30 working days 1 month from 30 working days 30 working days

Under Secretary

DS/JS/AS

Principal Secretary/ Secretary

2. Group-B Officers

Under Secretary

3. Group-C & D Section Staff Officer 5. Sanction of Earned Leave/ Commuted Leave 1. Class-I/ AIS/ HoDs 2. Group-B Officers

15Working days from due date 15Working days from due

DS/JS/AS

US

15 Working Days 15 Working Days

Principal Secretary/ Secretary DS/JS/AS

1 month from 1 month from

Under Secretary

Under Secretary

3. Group-C & D Section Staff Officer

6.

Medical Reimbursement 1. Class-I/ AIS / HoDs 2. Group-B Officers Under Secretary Under Secretary

3. Group-C & D Section Staff Officer

7.

TA Claims 1. Class-I/ AIS / HoDs2. Group-B Officers

Under Secretary

Under Secretary

10 working days from receiving the completed application 10 working days from receiving the completed application 10 working days from receiving the completed application 30 working days from date of receiving the completed application 30 working days from date of submission of completed application 30 working days from date of submission of completed application 30 working days from date of submission of completed application 30 working days from date of submission of completed application

DS/JS/AS

07 Working Days 07 Working Days

Principal Secretary/ Secretary Principal Secretary/ Secretary

10 working days 10 working days

DS/JS/AS

US

07 Working Days

DS/JS/AS

10 working days

DS/JS/AS

15Workin g Days 15Workin g Days

DS/JS/AS

Principal Secretary/ Secretary Principal Secretary/ Secretary

10 working days 15 working days

US

15Workin g Days from

DS/JS/AS

15 working days from

DS/JS/AS

15 Working Days 15Workin g Days

Principal Secretary/ Secretary Principal Secretary/ Secretary

10 working days 10 working days

DS/JS/AS

3. Group-C & D Section Staff Officer

8.

Pension Papers 1. Class-I/ AIS / HoDs2. Group-B Officers

Under Secretary Under Secretary

3. Group-C & D Section Staff Officer

30 working days from date of submission of completed application 30 working days on submission of details in full 30 working days on submission of details in full 30 working days on submission of details in full 10 days from the date of submission in full

DS/JS/AS

15Workin g Days

DS/JS/AS

10 working days

DS/JS/AS

15 Working Days 15 Working Days 15 Working Days

DS/JS/AS

10 working days 10 working days 10 working days

DS/JS/AS

DS/JS/AS

DS/JS/AS

DS/JS/AS

9.

(a) MCA/ GPF/ KGID/ Computer ter & other Advances 1. Class-I/ AIS / HoDs 2. Group-B Officers

Under Secretary

DS/JS/AS

15 Working Days

Principal Secretary/ Secretary

10 working days

Under Secretary

3. Group-C & D Section Staff Officer

10 days from the date of submission in full 10 working days from the date of submission in full 07 working days Within 07 working days of submission of completed application Within 07 working days of submission of completed application

DS/JS/AS

15 Working Days 15 working days

Principal Secretary/ Secretary DS/JS/AS

10 working days 10 Working days

US

10.

Festival Advance 1.Class-I/ AIS / HoDs 2. Group-B Officers

Under Secretary

DS/JS/AS

Principal Secretary/ Secretary 15 Working Days Principal Secretary/ Secretary 10 working days

Under Secretary

DS/JS/AS

3. Group-C & D Section Staff Officer

DS/JS/AS

15 Working Days

DS/JS/AS

10 working days

11.

Last Pay Certificate 1. Class-I/ AIS / HoDs2. Group-B Officers

Under Secretary

HoDs

3. Group-C & D Section Staff Officer 12. Service Register Under 1. Class-I/ AIS / Secretary HoDs2. Group-B Officers HoDs

3. Group-C & D Section Staff Officer

13.

Declaration of Probationary period 1. Class-I/ AIS / HoDs2. Group-B Officers

DS/JS/AS

DS/JS/AS

3. Group-C & D DS/JS/AS Staff

14.

Declaration of Affiliation period 1. Class-I/ AIS / HoDs 2. Group-B Officers

DS/JS/AS

DS/JS/AS

15 working days from the date of submission 15 working days from the date of submission 07 working days from date of submission 15 working days from the date of submission 15 working days from the date of submission 15 working days from the date of submission 30 days of completion of probation period successfully 30 days of completion of probation period successfully 30 days of completion of probation period successfully 30 days of completion of probation period successfully 30 working days of completion of probation period 9

DS/JS/AS DS/JS/AS

07 Working Days 07 Working Days 07 Working Days 07 Working Days 07 Working Days 07 Working Days

Principal Secretary/ Secretary Principal Secretary/ Secretary DS/JS/ AS

10 working days 10 working days 10 working days 10 working days 10 working days 10 working days

DS/JS/AS

DS/JS/AS

DS/JS/AS

Principal Secretary/ Secretary Principal secretary/ Secretary DS/JS/ AS

DS/JS/AS

Principal Secretary/ Secretary Principal Secretary/ Secretary

15 working days 15 working days

Chief Secretary Chief Secretary

15 working days 15 working days

DS/JS/AS

15 working days

Chief Secretary

15 working days

Principal Secretary/ Secretary Principal Secretary/ Secretary

15 working days 15 working days

Chief Secretary Chief Secretary

15 working days 15 working days

3. Group-C & D DS/JS/AS Staff

15.

Issue of Salary Certificate 1. Class-I/ AIS / HoDs 2. Group-B Officers

Under Secretary

30 working days of completion of probation period successfully 03 working days from the date of submission of request 03 working days from the date of submission of request 03 working days from the date of submission of request 15 working days from the date of application in full 15 working days from the date of application in full 15 working days from the date of application in full 07 working days from the date of submission 07 working days from the date of submission 07 working days from the date of submission

DS/JS/AS

15 working days

Chief Secretary

15 working days

DS/JS/AS

07 working days 07 working days 07 working days

Principal Secretary/ Secretary Principal Secretary/ Secretary DS/JS/AS

10 working days 10 working days 10 days

Under Secretary

DS/JS/AS

SO 3. Group-C & D Staff16. Sanction of Leave Salary (Surrender leave) 1. Class-I/ AIS / HoDs2. Group-B Officers-

US

DS/JS/AS

Under Secretary

07 working days

Principal Secretary/ Secretary Principal Secretary/ Secretary DS/JS/AS

10 working days 10 working days 10 working days

Under Secretary

DS/JS/AS

07 working days 07 working days

3. Group-C & D Section Staff Officer

US

17.

Forwarding of Application through Proper Channel 1. Class-I/ AIS / HoDs 2. Group-B Officers

DS/JS/AS

Under Secretary Under Secretary

10 working days 10 working days 10 working days

Principal Secretary/ Secretary Principal Secretary/ Secretary DS/JS/AS

10 working days 10 working days

DS/JS/AS

3. Group-C & D Section Staff Officer

US

10

18.

HTC/LTC 1. Class-I/ AIS / HoDs

Under Secretary

10 working days from the date of submission of completed application 10 working days from the date of submission of completed application 10 working days from the date of submission of completed application 10 working days from the date of submission of completed application 10 working days from the date of submission of completed application 10 working days from the date of submission of completed application 15 working days from the date of submission in detail. Within 30 working days

DS/JS/AS

07 working days

Principal Secretary/ Secretary

10 working days

2. Group-B Officers

Under Secretary

DS/JS/AS

07 working days

Principal Secretary/ Secretary

10 working days

3. Group-C & D Section Staff Officer

US

07 working days

DS/JS/AS

10 working days

19.

Charge Allowance 1. Class-I/ AIS / HODs 2. Group-B Officers

Under Secretary

DS/JS/AS

07 working days 07 working days

Principal Secretary/ Secretary Principal Secretary/ Secretary

10 working days 10 working days

Under Secretary

DS/JS/AS

3. Group-C & D Section Staff Officer

US

07 working days

DS/JS/AS

10 working days

20.

21.

Arrears of Salary Group-C & D Staff Compassionate Appointment Group-C & D Staff

Section Officer

US

07 working days 15 working days

DS/JS/AS

10 working days 15 working days

Under Secretary

US/DS/JS

Principal secretary

3. Revenue Department
11

Sl. No

List of services

Designated Officer

Time limit for disposal by the Designate d Officer 4 01 day

Competent Officer

1 1.

2 Registration of Properties Change of Khata (Undisputed cases) Land Grants

3 Sub-Registrar

5 District Registrar Assistant Commissioner Regional Commissioner Assistant Commissioner Assistant Commissioner Assistant Commissioner

2.

Tahsildar

3.

4.

5.

Project Displacement Certificate Natural Calamity Relief/ClaimsCrop Loss Natural Calamity Relief/ClaimsLoss of Human Life Natural Calamity Relief/ClaimsHouse damage Natural Calamity Relief/ClaimsAnimal Loss Solvency Certificate RTC Typological errors corrections

60 working days Deputy 50 Commissioner working days Tahsildar 21 working days Tahsildar 21 working days Tahsildar 15 working days

Time limit for disposal by Competent the Officer 6 07 working days 30 working days 15 working days 15 working days 15 working days 15 working days

Appellate Authority

Time limit for disposal by the Appellate Authority 8 07 working days 30 working days 15 working days 15 working days 15 working days 15 working days

7 Inspector General of Registrar. Deputy Commissioner Government Deputy Commissioner Deputy Commissioner Deputy Commissioner

6.

7.

Tahsildar

21 working days 15 working days 21 working days 40 working days 07 working days 07 12

Assistant Commissioner Assistant Commissioner Assistant Commissioner Deputy Commissioner Tahsildar

15 working days 15 working days 15 working days 15 working days 07 working days 07

Deputy Commissioner Deputy Commissioner Deputy Commissioner Regional Commissioner Assistant Commissioner Assistant

15 working days

8.

Tahsildar

15 working days

9.

Tahsildar

15 working days 15 working days 07 working days

10.

11.

12.

Assistant Commissioner Issue of Duplicate Survey copies in Survey Supervisor Section (AakarBand) Issue of Duplicate Survey

Tahsildar

07 working

13.

14.

15.

copies in Survey Section (Index of Land Records) Issue of Duplicate copies in Survey Section (Tippan) Issue of Duplicate copies in Survey Section (Pakka Tippan) Issue of Duplicate copies in Survey Section (Atlas) Issue of Duplicate copies in Survey Section (Village Map) Issue of Duplicate copies in Survey Section (Kharab Utar) No Objection Certificate under PTCL Act No Objection Certificate under LRF Grant No Objection Certificate under General Grant Land transaction Permission to set up Petrol Pump Issuance of Arms License Indira Gandhi Old Age Pension Destitute Widow pension Pension for disabled persons Sandhya Suraksha

Supervisor

working days 07 working days 07 working days 07 working days 07 working days 07 working days 21 working days 21 working days 21 working days Tahsildar

working days 07 working days 07 working days 07 working days 07 working days 07 working days 07 working days 07 working days 07 working days 15 working days 15 working days 15 working days 15 working days 15 working days 15 working

Commissioner Assistant Commissioner Assistant Commissioner Assistant Commissi oner Assistant Commissioner Assistant Commissioner Deputy Commissioner Deputy Commissioner Deputy Commissioner Government Government Deputy Commissioner Deputy Commissioner Deputy Commissioner Deputy Commis-

days

Survey Supervisor Survey Supervisor

07 working days 07 working days

Tahsildar

Survey Supervisor

Tahsildar

07 working days

16.

Survey Superviser

Tahsildar

07 working days

17.

Survey Superviser

Tahsildar

07 working days

18.

Tahsildar

19.

Tahsildar

20

Tahsildar

Assistant Commissi oner Assistant Commissi oner Assistant Commissi oner Regional Commissi oner Regional Commissi oner Assistant Commissioner Assistant Commissi oner Assistant Commissi oner Assistant Commissi

07 working days 07 working days 07 working days

21.

22.

23.

24.

25.

26.

Deputy 21 Commissioner working days Deputy 55 Commissioner working days Deputy 70 Tahsildar working /Tahsildar days Deputy 70 Tahsildar working /Tahsildar days Deputy 70 Tahsildar working /Tahsildar days Deputy 70 Tahsildar working 13

30 working days 30 working days 15 working days 15 working days 15 working days 15 working days

/Tahsildar

days

oner

days

sioner

4. Commerce & Industries Department

Sl. No List of services Designated Officer Time limit for disposal by the Designated Officer 3 4 Joint Director, 30 District working Industries days Centre Competent Officer Time limit for disposal by Competent the Officer 6 20 working days Appellate Authority Time limit for disposal by the Appellate Authority

1 1.

2 Sanction of Investment Promotion subsidy for Micro, Small and Medium Enterprises Stamp duty exemption and Registration fees exemption Certificate a. DLSWCC/ SLSWCC Approved Projects b. SHLCC Approved Projects

5 Additional Director (MSME), Department of Industries & Commerce, Head Office, Bangalore. Additional Director (MSME), Department of Industries & Commerce, Head Office, Bangalore. Commissioner of Industries and Commerce, Head Office, Bangalore

7 Commissioner of Industries & Commerce, Head Office, Bangalore

8 15 working days

2.

Joint Director, District Industries Centre Joint Director, Industrial Development, Department of Industries and Commerce, Head Office, Bangalore

10 working days 10 working days

07 working days

07 working days

Commissi07 working oner of days Industries & Commerce, Head Office, Bangalore Principal 07 working secretary to days Government, Commerce & Industries Department

3.

Entry Tax Exemption Certificate a. DLSWCC /SLSWCC Approved Projects

Joint Director, 10 District working Industries days Centre

Additional Director (MSME), Department of 07 Industries & working Commerce, days Head Office, Bangalore.

Commissioner of Industries & Commerce, Head Office, Bangalore

07 working days

14

b. SHLCC Approved projects

Joint Director, 10 Industrial working Development, days Department of Industries and Commerce, Head Office, Bangalore

Commissioner 07 of Industries working and days Commerce, Head Office, Bangalore

Principal 07 working secretary to days Government, Commerce & Industries Department

4..

Agricultural Produce Marketing Tax Exemption Certificate a., DLSWCC/ SLSWCC Approved Projects b. SHLCC Approved projects

Joint Director, 10 District working Industries days Centre

Additional Director (MSME), Department of 07 Industries & working Commerce, days Head Office, Bangalore. Commissioner 07 of Industries working and days Commerce, Head Office, Bangalore

Commissioner of Industries & Commerce, Head Office, Bangalore

07 working days

5.

Electricity Exemption Certificate

Joint Director, Industrial Development, Department of Industries and Commerce, Head Office, Bangalore Joint Director, District Industries Centre

10 working days

Principal Secretary to Government, Commerce & Industries Department Commissioner of Industries & Commerce, Head Office, Bangalore

07 working days

05 working days

6.

Issue of IEM Part-I Acknowledgement for Micro, Small and Medium Enterprises

Joint Director, 01 day District Industries Centre

Additional Director (MSME), Department of Industries & Commerce, Head Office, Bangalore. Additional Director (MSME), Department of Industries & Commerce, Head Office, Bangalore.

05 working days

07 working days

05 working days

Commissioner of Industries & Commerce, Head Office, Bangalore

07 working days

7.

Issue of IEM Part-II Acknowledgement for Micro, Small & Medium Enterprises

Joint Director, 01 day District Industries Centre

Additional 05 Director working (MSME), days Department of Industries & Commerce, Head Office, 15

Commissioner of Industries & Commerce, Head Office, Bangalore

07 working days

Bangalore.

5. Housing Department (a) Karnataka Housing Board

List of services Sl. No Designated Officer Time limit for disposal by the Designate d Officer 4 30 working days Compete nt Officer Time limit for disposal by the Competent Officer 6 15 working days Appellat e Authorit y Time limit for disposal by the Appe llate Autho rity

1 1.

2 Approval of Building Plan for construction of house in sites of 250 Sq.M area.

3 Assistant Executive Engineer, Chief of Town Planning Office Assistant Executive Engineer, Chief of Town Planning Office Accounts Officer

5 Executive Engineer

7 Chief Engineer

8 30 working days

2.

Issue of Draft sale Deed for allotment in respect of House /Site /Flat, etc.

30 working days

Executive Engineer

15 working days

Chief Engineer

15 working days

3.

Refund

30 working days

Controller 15 of working Accounts days

Housing Commiss ioner

(b) Karnataka Slum Development Board

Sl. No

List of services

Designate d Officer

Time limit for disposal by the Designate d Officer 4 30 working days

Compete nt Officer

1 1.

2 3 NOC to repair the Executive house as per Engineer Section 5(b) of the Karnataka Slum Areas

5 Joint Commissi oner

Time limit for disposal by the Competent Officer 6 10 Working Days

Appella te Authori ty

Time limit for disposal by the Appe llate Autho rity

7 Commis sioner

8 07 working days

16

(Improvement and Clearance) Act,1973. 2. Absolute Sale Deed Executive to those who have Engineer paid full amount fixed by Government and issued Hakku Pathras by the Board for the Houses constructed by the Slum dwellers in the declared slum areas. Transfer of Title to Assistant the houses for those Commissi who are living oner purchased the houses from the original allottees of the Board. 30 working days Technical Director 15 Commis Working sioner Days 10 working days

3.

30 working days

Joint Commissi oner

15 Commis Working sioner days

10 working days

6. Home Department
Sl. No List of services Designated Officer Time limit for disposal by the Designated Officer Competent Officer Time limit for disposal by the Competent Officer 5 6 Additional 07 SP or Dy.SP working HQRs. in days districts Appellate Authority Time limit for disposal by the Appellate Authority

1 1

2 Police Verification Certificate for domestic

3 PI DSB in Districts ACP/PI

4 20 Working days

7 SP Addl.CP Admn in

8 07 Working days.

17

servants/house keeping

CSB in Commissi -onerates

DCP .Int. in Bangalore City and DCP L&O in other Commissionerates 20 Working days Additional 07 SP or Dy.SP working HQRs. in days districts DCP .Int. in Bangalore City and DCP L&O in other Commissionerates Additional 07 SP or Dy.SP working HQRs. in days districts DCP .Int. in Blore City and DCP L&O in other Commissionerates Additional 07 SP or Dy.SP working HQRs. in days districts DCP .Int. in Bangalore City and DCP L&O in other Commissionerates

Police Verification Certificate for Institutions/ Companies

PI DSB in Districts ACP/PI CSB in Commissi -onerates

Bnagalore City / Commissioner of Police in other Commisionerates. SP Addl.CP Admn in Bangalore City / Commissi -oner of Police in other Commissionerates SP Addl.CP Admn. in Blore City / Commissioner of Police in other Commissionerates SP

07 Working days.

3.

Police verification Certificate for Marriage Alliances

PI DSB in Districts ACP/PI CSB in Commissi -onerates

20 Working days

07 Working days.

4.

Police verification Certificate for Training Apprenticeship at Public Undertakings /for trainees/ Workers working on daily wages at Govt. Institutions Police verification Certificate for Coolies/Loader/

PI DSB in Districts

20 Working days

07 Working days.

ACP/PI CSB in Commissi on-erates

5.

PI DSB in Districts ACP/PI

20 Working days

Additional 07 SP or Dy.SP working HQRs. in days districts

Addl.CP Admn. in Bangalore City / Commissi oner of Police in other Commissi -onerates SP Addl.CP Admn. in

07 Working days. 07 Working days.

18

Class IV Security Staff/ Supervisor at Airport (Individual applicants only)

CSB in Commissi on-erates

DCP .Int. in Bangalore City and DCP L&O in other Commissionerates 20 Working days Additional 07 SP or Dy.SP working HQRs. in days districts DCP .Int. in Bangalore City and DCP L&O in other Commissionerates 20 Working days Additional 07 SP or Dy.SP working HQRs. in days districts DCP .Int. in Blore City and DCP L&O in other Commissionerates Additional SP /SP DCP Int. in Bangalore City and DCP (L&O) in other Commissionerates

6.

PVC for Central /State Govt. employees if request is received directly by the employee

PI DSB in Districts ACP/PI CSB in Commissi on-erates

Bangalore City / Commissi -oner of Police in other Commissi onerates. SP Addl.CP Admn. in Bangalore City / Commissi oner of Police in other Commissi -onerates SP Addl.CP Admn. in Bangalore City / Commissi oner of Police in other Commissi -onerates

07 Working days.

7.

Police Clearance Certificate for going abroad (Visa for studies)/ Police Clearance Certificate for Foreign Nationals

PI DSB in Districts ACP/PI CSB in Commissi -onerates

07 Working days.

8.

Certification of Finger Print

Dy.Sp / 20 Working PIs FPB in days Districts ACP /PI FPB in Commissi on-erates

07 SP Working days Addl CP Admin in Bangalore City / Commissi oner of Police in Other Commissi -onerates

07 Working days

19

9.

No objection to return to India permission in respect of Tibetans

PI DSB in Districts ACP/PI CSB in Commissi on-erates

20 Working days

Additional SP/SP DCP Int. in Bangalore City and DCP (L&O) in other Commissionerates

07 SP Working days Addl CP Admin in Bangalore City/ Commissi oner of Police in other Commissi -onerates. 1 Hour excludin g travel time 24 hours excludin g travel time Regional Fire Officer

07 Working days

10.

Response to Fire & Emergency Calls Accident, Natural Disaster, Rescue Work and Disaster Emergency Calls

Fire Station Officer

01 Hour excluding travel time

District Fire Officer

48 Hours excluding travel time

11.

Fire Station Officer

1 hour excluding travel time

District Fire Officer

Regional Fire Officer

48 Hours excluding travel time

7. Animal Husbandry & Fisheries Department (a) Fisheries Department

Sl. No List of services Designated Officer Time Competent limit for Officer disposal by the Designa ted Officer 4 15 Working Days 5 Deputy Director of Fisheries Time Appellate limit for Authority disposal by the Competent Officer 6 15 Working days 7 Director of Fisheries Time limit for disposal by the Appellate Authority

1 1.

2 Issue of Registration/ Licenses to Boats Issue of Licenses for fishing in Reservoirs

2.

3 Assistant Director of Fisheries Grade-II Assistant Director of Fisheries Grade-I & II

8 30 Working days

10 Senior Working Assistant days Director of Fisheries 20

15 Deputy Working Director days of Fisheries

30 Working days

3.

Issue of order for the disposal of fishing rights under the jurisdiction of District level Officer

Assistant Director of Fisheries Grade-II

45 working days

Assistant Director of Fisheries Grade-II and Senior Assistant Director of Fisheries

15 Deputy Working Director Days of Fisheries

30 Working days.

8. Transport Department
l. No List of services Designated Officer Time limit for disposal by the Designate d Officer 4 07 working days 07 working days Compete nt Officer Time limit for disposal by the Competent Officer 6 15 working days 15 working days Appellate Authority Time limit for disposal by the Appellate Authority

1 1.

2 Free Bus pass for the blind

3 Divisional Traffic Officer

5 Divisional Controller

7 Chief Traffic Officer Chief Traffic Officer

8 30 working days

2.

Free Travel Divisional coupon worth Traffic Rs.2000/- to the Officer Wives /widows of freedom fighters

Divisional Controller

30 working days

9. Public Works, Ports & Inland Water Transport Department

Sl. No

List of services

Designated Time Officer limit for disposal by the Designate d Officer 3 Assistant Executive Engineer 4 15 working days

Competent Officer

1 1.

2 Permission for Road cutting on National Highways, State Highways and Major District Roads Permission for erection of hoardings and construction of

5 Executive Engineer

Time limit for disposal by the Competent Officer 6 07 working days

Appellate Authority

Time limit for disposal by the Appellate Authority

7 Superintending Engineer

8 07 working days

2.

Executive 30 Engineer of working Highways days 21

Superintending Engineer

07 Work Chief ing days Engineer

10 working days

structures along National Highways, State Hughways and Major District Roads.

10. Rural Development & Panchayath Raj Department

Sl. No List of services Designated Officer Time limit for disposal by the Designate d Officer 4 One Month Competent Officer Time limit for disposal by the Competent Officer 6 One Month Appellate Authority Time limit for disposal by the Appellate Authority 7 8 Chief 15 Executive working Officer, Zilla days. Panchayath.

1 1.

2 Registration and Issue of Job Card to the family of unskilled labour under MG NREGS

3 Panchayath Development Officer, GP.

5 Executive Officer, Taluk Panchayath.

11. Education Department

Sl. No List of services Designated Officer Time limit for disposal by the Designa ted Officer 4 15 working days Compete nt Officer Time limit for disposal by the Competent Officer 6 15 working days Appellate Authority Time limit for disposal by the Appellate Authority 8 15 working days.

1 1.

2 Retotalling of marks of the following Exams conducted by the Director (Other Exams) A) D.Ed. Exam B) K.O.S. Exam

3 Senior Assistant Director, (D.Ed. Exams), KSEEB, Bangalore.

5 Secretary, KSEEB, Bangalore

7 Director, (Other Exams), KSEEB, Bangalore .

22

C) Commerce Exam D) Hindi Shikshak E) Arabic Exam F) Film Acting Exam G) Rangashikshana H) Sanskrit Exam

Senior Asst. Director, (Commerce Exams), Other Exams, KSEEB, Bangalore Asst.Director (W Section), Other Exams, KSEEB, Bangalore Senior Assistant Director, (D.Ed. Exams), KSEEB, Bangalore.

15 working days

Secretary, KSEEB, Bangalore

15 working days

Director, (Other Exams), KSEEB, Bangalore .

15 working days.

I) D.P.Ed Exam J) Music Exam K) Drawing Exam

15 working days

Secretary, KSEEB, Bangalore

15 working days

2.

Revaluation of Answer Scripts of the following Exams conducted by the Director (Other Exams) A) D.Ed. Exam B) K.O.S. Exam C) Commerce Exam D) Hindi Shikshak E) Arabic Exam F) Film Acting Exam G) Rangashikshana H) Sanskrit Exam

30 working days

Secretary, KSEEB, Bangalore

15 working days

Director, (Other Exams), KSEEB, Bangalore Director, (Other Exams), KSEEB, Bangalore .

15 working days.

15 working days.

Senior Asst. Director, (Commerce Exams), Other Exams, KSEEB, Bangalore

30 working days

Secretary, KSEEB, Bangalore

15 working days

Director, (Other Exams), KSEEB, Bangalore .

15 working days.

I) D.P.Ed Exam J) Music Exam K) Drawing Exam

Asst. Director 30 (W Section), working Other Exams, days KSEEB, Bangalore Senior Assistant Director, (D.Ed. Exams), KSEEB, Bangalore. 30 working days

Secretary, KSEEB, Bangalore

15 working days

Director, (Other Exams), KSEEB, Bangalore Director, (Other Exams), KSEEB, Bangalore

15 working days.

3.

Issue of duplicate Marks card of the following Exams conducted by the Director ( Other Exams) A) D.Ed. Exam B) K.O.S. Exam

Secretary, KSEEB, Bangalore

15 working days

15 working days.

23

C) Commerce Exam D) Hindi Shikshak E) Arabic Exam F) Film Acting Exam G) Rangashikshana H) Sanskrit Exam

Senior Asst. Director, (Commerce Exams), Other Exams, KSEEB, Bangalore Asst. Director (W Section), Other Exams, KSEEB, Bangalore Senior Assistant Director, (D.Ed. Exams), KSEEB, Bangalore. DDPI (Administrati on), KSEEB, Bangalore

30 working days

Secretary, KSEEB, Bangalore

15 working days

Director, (Other Exams), KSEEB, Bangalore

15 working days.

I) D.P.Ed Exam J) Music Exam K) Drawing Exam

30 working days

Secretary, KSEEB, Bangalore

15 working days

4.

Issue of Migration Certificates of the following Exams conducted by the Director (Other Exams) K.O.S. Exam Issue of migration Certificates pertaining to SSLC Exam conducted by the Director (Other Exams) S.S.L.C Examination

15 working days

Secretary, KSEEB, Bangalore

10 working days

Director, (Other Exams), KSEEB, Bangalore Director, (Other Exams), KSEEB, Bangalore

15 working days.

10 working days.

5.

15 working days

Secretary, KSEEB, Bangalore

10 working days

Director, ( Exams), KSEEB, Bangalore

10 working days.

6.

Issue of Date of Birth Certificates pertaining to SSLC Exam conducted by the Director (Exams) S.S.L.C. Examination

DDPI (Administrati on), KSEEB, Bangalore

15 working days

Secretary, KSEEB, Bangalore

10 working days

Director, (Exams), KSEEB, Bangalore

10 working days.

24

12. Forest, Ecology & Environment Department (a) Karnataka State Pollution Control Board
List of services Sl. No Designate d Officer Time Competent limit for Officer disposal by the Designa -ted Officer 4 30 working days 5 Divisional Senior Environment Officer Chief Environment Officer Time Appellate limit for Authority disposal by the Competent Officer 6 15 working days 7 MemberSecretary Time limit for disposal by the Appellate Authority

1 1.

2.

2 Disposal of Consent for Establishment/ Consent for Expansion ApplicationsGreen Category Disposal of Consent for Establishment/ Consent for Expansion ApplicationsOrange Category excluding Garments Washing units

3 Regional Officer

8 15 working days

Divisional 40 Senior working Environm- days ent Officer

15 working days

member Secretary

15 working days

3.

Disposal of Consent Concerned 70 for Establishment/ Section working Consent for ExpanHead days sion Applications- for Red Category EIA Projects Disposal of Consent for Establishment/ Consent for Expan sion Applications for Red Category NonEIA (with TAC Projects Disposal of Consent for Establishment/ Consent for Expansion Applications for Red Category NonEIA (Without TAC) Projects Concerned 100 Section working Head days

Member Secretary

15 working days

Chairman

20 working days

4.

Member Secretary

15 working days

Chairman

20 working days

5.

Concerned 120 Section working Head days

Member Secretary

15 working days

Chairman

20 working days

25

13. Kannada, Culture and Information Department a) Kannada and Culture

Sl. No List of services Designated Officer Time Competent limit for Officer disposal by the Designa -ted Officer Time Appellate limit for Authority disposal by the Compet ent Officer Time limit for disposa l by the Appella te Author ity 8 03 workin g days

1 1.

2 Issue of Railway concession letter to Artists Issue of Identity Cards to Artists Payment of medical expenses to artists Nayana reservation Sponsored Programme (Sponsoring Artist Groups)

3 Assistant Director (v)

4 03 working days

5 Joint Director (programmes)

6 04 working days

7 Commissioner, Kannada & Culture Department

2.

3.

4.

5.

Assistant 02 Joint Director 03 Commissioner, working Kannada & Director (v) working (programdays mes) days Culture Department Assistant 03 Joint Director 05 Commissioner, Director working (programworking Kannada & days mes) days Culture (v) Department Manager, 2 Joint Director 03 Joint Director Ravindra working (Admn) working (Admn) Kalakshethra days days Manager, 03 Joint Director 03 Commissioner, Ravindra working (Admn) working Kannada & Kalakshethra days days Culture Department

03 workin g days 03 workin g days 03 workin g days 02 workin g days

b) Department of Archieves
6. Issue of copies of old records, degitisation copies, microfilms and conserved documents to the citizens v Pg 15 working days v Pg 15 working days Director, Department of State Archieves 15 working days

26

on requests

c. Information Department
7. Issue of letter of recognition to Journalists Deputy Director, News and Press Section Deputy Director, News and Press Section Deputy Director, News and Press Section Deputy Director. Films Section Deputy Director. Films Section Within 90 days from the receipt of the application Within 90 days from the receipt of the application Joint Director, News and Press Section Joint Director, News and Press Section Joint Director, News and Press Section Joint Director (Films Section) Joint Director (Films Section) 03 working days Director of Information 02 working days

8.

Assistance from the Senior Journalists Welfare Fund Assistance from the serving Journalists Welfare Fund Giving permission for film shooting a) within the State Issue of Certificate for 100% Entertainment Tax Exemption for films

03 working days

Director of Information

02 working days

9.

Within 90 days from the receipt of the application within 15 working days from the receipt of application within 15 working days from the receipt of application

03 working days

Director of Information

02 working days

10.

03 working days

Director of Information

02 working days (under Single window Agency) 02 working days (under Single window Agency)

11.

03 working days

Director of Information

*******

27