GRAPHIC ORGANIZER : NON VERBAL COMMUNICATION LANGUAGE

What is non-verbal communication

Body movements or position can be drawn Traditional definition is body language encompass the idea that a non-reflexive movement of part body is used by a person to communicate.

NON - VERBAL COMMUNICATION

Physiological movement Signal can be condensed into the sometimes overlapping sub-categories of body movement, posture, facial expression, gaze and spatial behaviour

3 categories of non verbal communication

Vocal behaviour Communication packages and is comprised of inter alia, pitch, volume, timbre, pauses, and inflection. Example : vocal behaviour of someone who is angry manifesting a high pitch, loud volume and fast speed.

Environment Something surrounds us, it is often invisible to us. It exist in background and often passes our conscious attention. Comprises of inter alia, the room, lighting, sound, scent, colour, decoration, temperature, shape of table and seating position.
Source : Joel Lee, National University of Singapore, Non-Verbal Communication and Mediation (2011)

Use our hand Way sit Stand up handshake walk Body movement gesture wave beckon point accenting complementing substitution roles contradiction Body language A warn bear hug Touch handshake Tim tap on shoulder Patronising pat on head sadness happiness sadness Facial ekspression types

NONVERBAL COMMUNICATION (BRISTSH)

What is Wordless signal

Unconscious language

Fear

Source : The Importance Effective Communication , Edward G, Western PhD.

Hugging, kissing and touching Family member and close friend Like amount of personal space

Younger person to older person

NONVERBAL COMMUNICATION IN BRITAIN

Person low status to higher status

Protocol to introduce people

Handshake -greeting

Person you know better to other person

Sources :http:www.exparts-moving-and-relocation-giude.com/nonverbal

Play big roles in the development of human thoughts and behaviours.

Beyond Culture (Hall.1976) used to exemplify communication in Malay culture.

High context culture is that individual learn to understand through nonverbal response

THE MALAYSIAN MALAY STYLE IN COMMUNICATION. (MALAY CULTURE)

Many Malay are Muslims . Generally their communication indirect.

Malaysian Malay culture now is going through a cultural-context form of communication change where once a high-context collectivist community is gradually more low context and individualistic.

Malays often expressing indirect and opinion which are embedded in the nonverbal behaviours.

Sources :High-low context communication , The Malaysian Malay Style

Behaviour pattern that everyone within a culture is expected to display

Greeting differ for men and women. Greet man first Shake hand, touch the palm.

What is it ?

Malaysian pleasantry exchanges

Cultural imperatives in Malaysia

Dining imperatives Touching and hand gesture

Eat with right hand only

Rude to touch another person unless handshake Touching childs head is not acceptable

Sources :http:www.internationalbusiness.wikia.com/wiki/cultural Imperatives in Malaysia

Malay men wear a black velvet cap. Must cover their hand

Choose Malay outfit Wishes to wear a scarf

Malaysian Culture and customs

Rude to touch another person Kissing in public not acceptable

Never point one finger Point with thumb

No eye contact with woman

Lot of phrases are expressed different

Sources : /Dalat/Wleng Com/Malaysian Culture