1. Employee attitude about their jobs, employers, or technology can have a powerful effect on their abilities to use IS productively.

True 2. Whereas Marketing and Financial careers have been transformed by the growth in IS, management has - so far- remained relatively unaffected. False 3. A network require at least 3 computers and a shared resources. False 4. Computers are only part of the system. True 5. In order to understand how a specific business firm uses IS, you need to know something about history and culture of the company. True 6. A business model describes how a company produces, delivers, and sells a product or service to create wealth. True 7.business processes are those logically related tasks for accomplishing tasks that have been formally encoded by an organization. false 8. An understanding of enterprise wide systems for customer relationship management is one of the skill relevant to career in marketing. True 9. The dimensions of IS are, people, org and IT. True 10. Political Conflict is an example of the people dimension of business problem. False 11. Data management technology consists of- The software governing the organization of data on physical storage media
12. Verizon's implementation of a web based digital dashboard to provide managers with real time information, such as customer complaints, is an example of - improved decision making 13. Electronic computers and related software programs are the technical foundation, the tools and material, of - Modern IS 14. An example of raw data from a national chain of automobile stores would be - Toyota RAV4 sold January 7, 2008 in Louisville, Kentucky - $28000 15. Legal and regulatory complaint is an example of the -------- dimensions of business problems. People 16. Consider an IS in a moving company that analizes travel pattern and decides which route are the most efficient for every van. the need for employee to follow the procedures to update this system with arival and departure time would be considered a(n) ------ element of the system. Organizational 17. Poor business processes is an example of the -------- dimensions of business problems. Organizational 18. A hierarchy: is a pyramid structure if rising authority and responsibility 19. Flapjack Flats, a new pancake chain, is having difficulty finding pancake chefs. This is a business problem that falls into the - Organization Dimension 20. What is the estimated growth rate of information systems managers jobs through 2018? 17%

21. One of the most frequent error in problem solving is - rushing to judgement 22. All the following choices describe ways for the company to achieve a competitive advantage, except implementing information systems to support better management decision making .

23. To make sure they stock clothes that their customers will purchase, a department store implements a new application that analyzes spending levels at their stores and cross-references this data to popular clothing styles. This is an example of using information systems to support a business strategy of: Customer and supplier intimacy 24. The owner of the speed EZ, a new bike messenger service, are concerned about how they will manage their messengers once they have left the office. this is a business problem that falls into the: People Dimension 25. which of the following statement is not true? the impact of domestic IT outsourcing has been
very disruptive to some regional areas of the US