IBM and Cisco

Facilitating business agility for the challenges of tomorrow

Highlights
Improve responsiveness and productivity by bringing people, customers, and other crucial stakeholders closer together Reduce risk and costs by taking full advantage of proven, integrated joint solutions and technology Benefit from best-in-class, industryspecific experience and solutions

Two companies, one team, infinite solutions Since 1999, IBM and Cisco have helped organizations like yours use groundbreaking technologies to find better ways to connect people and share critical data across their businesses. This alliance integrates a broad range of industry-specific expertise and cutting-edge solutions, all based on respective core competencies in foundational technology architectures, software and services. And its ready now to help you overcome the constraints that time and distance traditionally impose on transforming your business and, consequently, your profitability and competitiveness. Influencing this ability is the broad and deep relationship that

Count on the worldwide capabilities of a long-standing alliance between two industry leaders

IBM and Cisco have founded on complementary strengths, including those essential to any project aimed at improving business resiliency and competitiveness. IBM contributes significant industry-specific expertise in business processes and transformation, technology utilization, implementation, and operational services. Cisco leadership in networking and collaboration combines with IBM proficiency to deliver pretested, integrated solutions that help you transform where and how work is conducted throughout your enterprise. And both companies bring long-term continuity and commitment to

their client relationships, including ongoing product support and sustained investments in research and development. Within our overall partnership, Cisco and IBM also have a long-standing Global Services Alliance, which drives strategic and operational alignment and enables collaborative support and globally consistent delivery across the technology lifecycle. Easier, more productive collaboration People and organizations can interact so easily through networks today that the concept of workplace has changed beyond recognition from a few decades ago. The ability to communicate in all technological forms through advanced data, voice, and video solutions helps enable true, collaborative teamwork and close, personal interaction. Today, many organizations are tapping the mobile revolution, enabling employees with the tools and resources to work without needing to be physically at their desks. The increasing availability of wireless broadband is driving a new wave of transformation for mobile devices, setting the stage for even greater productivity. Far-flung workforces can dynamically form virtual teams. Its no wonder that, by 2017, workers are expected to spend an estimated 80 percent of their time collaborating with each other and their partners, suppliers, and customers. IBM and Cisco are at the epicenter of these exciting changes, allied to help businesses like yours improve collaboration and achieve new gains in innovation, creativity, and decision-making efficiency. For example, easy integration between Cisco Unified Communications Manager technology and IBM Lotus Notes can enable users or groups to detect presence, meet, communicate, and collaborate directly and instantly using voice, video, and web meetings. IBM and Cisco provide Cisco Collaboration solutions running in an IBM smarter planet cloud environment for private enterprise clouds. In addition, recognizing the trend

Want to create in-person meeting experiences over any existing broadband IP network? Cisco Business Video, including Cisco TelePresence can bring the parties together by combining Cisco video solutions ranging from desktop to immersive units with IBM business consulting and technology solutions.

towards mobility, the two companies are developing solutions that enable true enterprise-class functionality on mobile devices, with the ability to stay securely connected to the corporate world anytime, anywhere. These and our other offerings comprise an integrated suite of voice, data, and video offerings designed to provide richer collaboration, enhanced productivity, and faster business decisions. And since they are based on open standards, these solutions can enable you to take full advantage of IT and network investments, helping save time and increase the value of your IT infrastructure. Faster, stronger, more secure networks Without a solid network foundation, the advanced capabilities that will transform the way your business works cannot be fully realized. Nor can you most effectively meet the challenges of mobile workplaces, burgeoning bandwidth demands and the need for easy, wide-ranging collaboration. The Cisco Borderless Network Architecture makes it possible, allowing organizations to connect anyone, anywhere, anytime, and on any device more securely, reliably, and easily.

IBM and Cisco work together to help clients modernize aging network infrastructures. The Cisco Borderless Network Architecture provides the foundation for bringing organizations, their individual members and their constituencies closer together. IBM can help you plan, design, implement, and maintain an integrated and cost-effective solution geared to your specific needs and opportunities. Financing options are available to help you time payments to the flow of financial benefits.

Whats more, IBM and Cisco have spent years working together to help clients bolster their data center capabilities while reducing risk and time to value in those initiatives. Data center solutions are a traditional IBM strength, while the network and the services that operate over the network are a core competency of Cisco. Our combined services and products optimize data center utilization, responsiveness, access and resiliency through interoperability and integration. IBM and Cisco can propose a roadmap based on best practices and offerings that leads to resilient, highly secure, open solutions with a long lifespan.

Unified communications offerings integrate communications into your business processes. Our Remote Expert and anywhere, anytime banking solutions provide innovative ways to serve customers across multiple channels. All told, IBM and Cisco can provide a wealth of client-centric solutions, including enhanced customer care and contact centers, innovative selfservice offerings, business video, robust back-office solutions, and much more. Public Safety Agencies striving for more holistic approaches to protecting citizens, employees and assets turn to IBM and Cisco for solutions that can improve situational awareness, crisis management, and comprehensive, real-time, inter-agency collaboration. Thanks to years of experience working together to build complementary communications, collaboration, coordination and surveillance solutions, our offerings can be readily scaled to improve protections for citizens as well as borders, transportation systems and other critical facilities. One primary offering combines the Cisco Video Surveillance Manager and the IBM Video Correlation Analysis Suite to create a force multiplier that can improve situational awareness and emergency decision-making. IBM video analytics can automatically alert officials of suspicious activities. Integrated with the IBM Intelligent Operations Center, senior officials can view the status of all public safety functions, with Cisco TelePresence feeding video to a wide-ranging variety of device formats. Meanwhile, the Cisco IP Interoperability and Collaboration System coordinates incident response between dispatchers and responders and fosters collaboration by helping to enable teams to set up virtual talk groups. And video automatically archived by the system can be invaluable in the judicial process, training and guiding future responses.

Sharing extensive industry expertise

We know that your needs are distinct and require technology partners who truly understand your industry, rather than providing one-size-fits-all solutions. You need partners with a proven track record of working together and deep familiarity with each others offerings. Thats what IBM and Cisco give you: enhanced value that is more than the sum of its parts. Banking Decades of experience in the financial sector give us the insight you need when charting a course for a bank of the future. Most of the banks in the Global Fortune 500 are IBM customers, and both IBM and Cisco have worked with hundreds of financial services organizations worldwide to provide innovative retail banking and insurance solutions. Thanks to our combined offerings, banking and insurance institutions have been able to transform the client experience through robust integrated multichannel solutions. Cisco and IBM can help you develop a highly secure, unified network and virtualization for your retail banking portfolio that integrates multiple contact channels and serves as a cost-saving foundation for additional applications, services and solutions.

Healthcare IBM and Cisco work together helping healthcare institutions and professionals improve outcomes while lowering the cost of care, enhancing clinician productivity and protecting patient privacy. Our combined expertise and technology gives healthcare institutions quantifiable improvements in operations, professional job satisfaction and, most importantly, patient-centered care. Our mobility for healthcare and video for healthcare solutions are core to modern healthcare. For instance, our mobility solutions help enable doctors and nurses to obtain vital information about the patient and his or her condition without leaving the patients bedside. Other mobility solutions track costly, critical assets such as infusion pumps, wheelchairs and other medical equipment so they can be quickly found and deployed as needed. And combined IBM and Cisco video offerings can improve healthcare access and treatment for a growing patient base, particularly people needing chronic disease management or follow-up exams.

of critical foundational elements that include robust core networking, substation communications, network security and service management. Looking forward, IBM analytics capabilities can generate valuable insights from streams of data as they are collected and transferred over Cisco IP network products. Such insights can translate into valuable input to reduce outages, increase operational efficiencies, ensure better integration of distributed renewable energy resources, and help focus value-added services to the energy consumer. The combined capabilities of Cisco network infrastructure with IBM Global Business Services and IBM Global Technology Services expertise in business transformation and solution design provide a holistic, end-to-end data communications solution. The result: business transformation for energy participants that yields significant competitive advantage. The team you need for tomorrows challenges and beyond

Energy and Utilities Today, utilities are facing an unprecedented array of challenges. With increasing demand, grid capacity is being stretched to the limit at precisely the same time that aging infrastructures are starting to become a real issue. In addition, environmental concerns, rising costs, security, regulation and new distributed generation and distribution models are all gaining new importance. To address these challenges, utilities need to have an enhanced monitoring of the state of their networks through instrumentation and devices like sensors and smart meters, together with an underlying IT and communications infrastructure combined with application intelligence and analytics. IBM and Cisco have teamed to provide targeted networking solutions for utilities that blend powerful technology from Cisco with IBM leadership in communication services, network management, security, information management and analytics, backed by deep energy industry expertise. The result is a set

The pressure for new gains in productivity and profits will only continue. IBM and Cisco are ready to extend to you the benefits theyve brought to organizations worldwide, in the more than 10 years they have spent working together. Their complementary, pre-tested and easily integrated technologies can help you overcome todays most challenging business problems. And with IBM and Cisco, you get performance, product support, and continuing advances you can count on for years to come to help your organization grow and prosper. Let us show you how. For more information To learn more about how IBM and Cisco can help improve your organizations creativity, agility and competiveness, contact your IBM or Cisco representative. Visit us at: ibm.com/cisco cisco.com/go/ibm

Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 www.cisco.com/go/ibm

International Business Machines Corporation New Orchard Road Armonk, New York 10504 www.ibm.com/cisco

Copyright IBM Corporation 2011 Produced in the United States of America November 2011 All Rights Reserved IBM, the IBM logo, ibm.com, Global Business Services and Lotus Notes are trademarks or registered trademarks of International Business Machines Corporation in the United States, other countries, or both. If these and other IBM trademarked terms are marked on their first occurrence in this information with a trademark symbol ( or ), these symbols indicate U.S. registered or common law trademarks owned by IBM at the time this information was published. Such trademarks may also be registered or common law trademarks in other countries. A current list of IBM trademarks is available on the web at Copyright and trademark information at ibm.com/legal/copytrade.shtml. Other company, product, or service names may be trademarks or service marks of others. Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: www.cisco.com/go/trademarks. Third party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. CSS03019-USEN-00