P Presentation t ti of f Professional P f i l Dissertation Di t ti

Investigation g on Development Maintenance Strategies in Iranian Petrochemical Companies Case study: Esfahan Petrochemical Company
by Ali Mohammad M h d Yasliani Y li i Thesis Advisor Dr. Gholam-Ali Raissi-Ardali August 2009 www.YSLPM.blogfa.com

About this research

Strategy in Iranian oil companies and especially in the maintenance field is a new concept p It seems that there is no documented or published study about maintenance strategies development models in Iranian oil complexes which could cover all the recent advances in business management and technologies. EPC for f many years has h been b th frontier the f ti in i Iranian I i petrochemical t h i l complexes l t to develop management systems. In the maintenance field, EPC has been as pilot and benchmark references for certain petrochemical complexes especially for the newly constructed ones. ones Therefore this research research's s outcome could be considered as the same for all Iranian petrochemical complexes to deploy recommendations This research is about Maintenance Strategies Development Model and not focuses on the only technical dimension of the maintenance

MSc in Construction Management Professional Dissertation Presentation by Ali Mohammad Yasliani August 2009

Introduction (1) Petrochemical and Maintenance

Petrochemical Industry plays a significant role in Irans economy, it supplies feedstock and raw material for many local downstream industries, industries produces and exports petrochemical products, generates jobs and is an important source for obtaining foreign currency. Petrochemical industries need a reliable continuous process in order to reach their economic goals. Any interruption due to equipments failure (or other elements) would cause a b break ea in manufacturing a u actu g line eo or factory acto y s shutdown. utdow . Therefore e e o e maintenance a te a ce is so one e of the main parts of organization in each petrochemical plant

MSc in Construction Management Professional Dissertation Presentation by Ali Mohammad Yasliani August 2009

Introduction (2) Maintenance at strategic level

Maintenance strategies (MS) are needed because equipments, building and plant performance influence q p quality, y, costs and customers need. ( (Wilson, , 2002) ) Over the past twenty years maintenance has changed, perhaps more so than any other management g disciplines p (Moubray, ( y, 1997). ) The changes in the oil plants are greater due to use of advance technology equipments. q p These equipments q p which have complex p design g need new maintenance techniques and skillful persons. The business demand is increasing and maintenance managers are under more pressure to improve professionalism, discipline and cost and benefit. Therefore maintenance needs high level management skill in order to maximize production and minimize loss and waste. Maintenance look likes as an administrative technique rather than a technical one

MSc in Construction Management Professional Dissertation Presentation by Ali Mohammad Yasliani August 2009

Introduction ( (3) ) Problem Statement

The most and common problems in petrochemical companies are making decisions about the maintenance organization, resources, implementing proper systems, outsourcing i , asset strategy and d maintenance i management strategy In EPC, a maintenance self assessment at 2007 revealed that EPC maintenance performance is not sufficient

EPCs maintenance self assessment results 2007

These encouraged me to use my lessons learned during the MSC program (such as having helicopter view) and bring a big picture of the maintenance in mind to probe the problems.

Introduction ( (4) )

Thesis Hypothesis yp

The hypothesis of this research is that although traditionally asset strategy and maintenance management strategy are the most important areas in a maintenance strategy development program but the contribution of the following components play significant roles in a maintenance strategy development program : Changes (in maintenance world) Maintenance Objectives Maintenance practices Benchmarking, auditing, self assessment Asset strategy Maintenance management g strategy gy Setting Targets Co-ordination of the Policies and procedures

And in a traditional maintenance strategy development there is not a balanced contribution of the mentioned eight components.

MSc in Construction Management Professional Dissertation Presentation by Ali Mohammad Yasliani August 2009

Introduction ( (4) )

Research's tasks

The first task is to illustrate that all the eight mentioned components play important roles in the developing maintenance strategy at the world class level in the public domain. The second and the main task is that investigate how these component have been considered in developed maintenance strategies in EPC and explore why some of them has received more or less concentration and why differs from theory. If the research research's s results proved the hypothesis then eight mentioned components would be ranked from the most to least involvement in developed maintenance strategies program for EPC.

MSc in Construction Management Professional Dissertation Presentation by Ali Mohammad Yasliani August 2009

Literature Search
I had a short look at maintenance and strategies definitions and business strategy's influence on the maintenance strategies. g I reviewed and categorized the maintenance leaders and other researcher's findings about existing theories of the following components of the model. Maintenance definitions Changes (in maintenance world) Obj ti Objectives and d targets t t Maintenance practices Benchmarking, audit and self assessment Asset strategy Maintenance management strategy Setting Maintenance objectives and Targets Setting Coordinated maintenance Policy and Procedures

57 resources included i l d d Books, B k A Articles, ti l Internet I t t resources and d etc t are studied t di d

Research Methodology gy
Sources of information and Method of data gathering primary y data was g gathered through g q questionnaires, interview and observation The p research techniques. The secondary data about maintenance strategy are extracted from a wide range of resources which already y p published and available in the p public domain such as books, journals, E-resources, internet. This information are categorized and classified in sort of topics with a complete Harvard referencing for them.

Validity The prepared questionnaire was reviewed by following peoples: 1 Thesis advisor 1. 2. Five maintenance experts 3. Four manager including Maintenance, Engineering, Production, Contracting managers. (who have MBA degree from the Calgery University) Reliability Statistical Package for Social Science (SPSS) is used to calculate Cronbach's alpha for reliability

Research Methodology gy Phases of the research

Phase one (questionnaire)

Studied model consist of 8 components. For each component 5 factors are defined (40 questions) The prepared questionnaires were distributed( by Email and Hard copy) to the maintenance, production, engineering managers and experts in EPC. Out of 55 (distributed questionnaires), 40 questionnaires were completed (73%). This high response rates certify the whole study population sufficiently. For each factors and components the relevant Frequency (F), Percentage (p), Mean and Standard Deviation (St Dev) are calculated. The calculated means were classified in five levels as follows
When When When When When 1.00 mean < 1.80 1.80 mean < 2.60 2.60 mean < 3.40 3.40 mean < 4.20 4.20 mean 5.00 Factor or Component is Not Concentrated (NC) Factor or Component is Somewhat Concentrated (SC) Factor or Component is Fairly Concentrated (FC) Factor or Component is Very Concentrated (VC) Factor or Component is Extremely Concentrated (EC)

Research Methodology
Phase two (interview)

Phases of the research

Consists of fifteen semi structured interview. The factors that relevant calculated mean (phase one findings) was less than 2.6 or was greater t than th 4.2 4 2 were discussed di d in i order d to t certify tif the th results. lt Furthermore, I obtained complementary data through open ended questions during these interviews

Phase three (observation)

Was a trace analyzing W l i and d personal l observation b i of f the h EPCs EPC maintenance i current status. I looked at the existing maintenance procedures in EPC and the last four years maintenance indicators. I was looking for the steps of the developed maintenance strategies in EPC based on the described model in this thesis

The methodological approach of the research

HAVE E BIG PICTURE OF TH HE MAINT TENANCE ( (HELICOPT TER VIEW W)

57 Resources

Professional Dissertation Presentation by Ali Mohammad Yasliani August 2009

MSc in Construction Management

Results and Analysis Questionnaire

Demographic findings show research is conducted in the environment that have the following attributes: are maintenance stakeholders, well educated, well experienced, experts and finally familiar with the maintenance. maintenance
Table 4-3 Respondent's Department distribution Table 4-4 Respondent's job distribution

Department Maintenance Production Engineering Management HSE, R&D, Planning Total Table 4-5 45 Respondent's education distribution

N 16 7 5 7 5 40

Percentage 40.0% 17.5% 12.5% 17.5% 12.50% 100.00% Expert Supervisor Middle manager Manager Top manager Total Table 4-2 42

Job

N 15 5 13 5 2 40

Percentage 37.5% 12.5% 32.5% 12.5% 5% 100.00%

Respondent's work experience distribution

Degree Diploma High national diploma Bachelor of science M t degree Master d of f sciences i Phd Total

N 0 2 31 7 0 40

Percentage 0.0% 5.0% 77.5% 17 5% 17.5% 0% 100.00% Less than 5 6-10 11-20 21 30 21-30

Work Experience (Years)

N 1 1 23 15 0 40

Percentage 2.5% 2.5% 57.5% 37 5% 37.5% 0.0% 100.00% August 2009

More than 30 Total by Ali Mohammad Yasliani

MSc in Construction Management

Professional Dissertation Presentation

Results and Analysis Questionnaire

Components No 1: (This is a sample of work which is done for all the other 8 components) EPC's maintenance strategies are structured by considering changes in the maintenance world
Strongly agree Concentration level Disagree strongly disagree Neutral Agree Mean Key elements (Factors)

EPC has employed new expectation of the maintenance (HSE) as main driver of developing maintenance strategy? New concept of the equipment failures (six failure patterns) is considered as a part of maintenance strategy development in EPC to reduce the maintenance cost and increase availability Hazard studies, failure modes, effects analyses are used as support tools in developing EPC's maintenance strategy to increase equipments performance Major j shift in organizational g thinking g towards participation, p p , team-working g and flexibility is considered in developing EPC's maintenance strategy to increase equipments performance Computer systems and software are considered as an important factor in developing EPC's maintenance strategy to increase maintenance performance
40.0% 30.0% 20.0% 10.0% 34.5% 31.0%

F P F P F P F P F P

1 2.5% 4 10% 0 0% 2 5% 13 32.5%

16 40% 10 25% 4 10% 15 37.5 24 60%

13 32.5% 16 40% 17 42.5% 13 32.5% 3 7.5%

9 22.5% 9 22.5% 16 40% 9 22.5 0 0%

3.18
2.5% 1

FC

3.18
2.5% 3

FC

2.55
7.5% 1

SC

3.2
2.5% 0

FC

4.25
0%

EC

21.5%

Are changes concentrated in EPCs MS development

10.0% 0.0% Strongly agree Agree Neither agree nor disagree Disagree

3 0% 3.0% Strongly Disagree

August 2009

MSc in Construction Management

Professional Dissertation Presentation

by Ali Mohammad Yasliani

Results and Analysis Questionnaire

Models components concentration level in EPC
NO 1 2 3 4 5 6 7 8 Components EPC's strategies are structured by considering changes in the maintenance world EPC has defined appropriate maintenance objectives. EPC has employed the integrated maintenance practices based on his maintenance objectives and practices maturity status. status EPC carry out self assessment, auditing and benchmarking program to measure deviation of the objectives or identify initiate point for improvement. EPC has assets strategy and the selected tasks are come form the strategies EPC has appropriate maintenance management strategy EPC has set maintenance long and Short term targets. EPC has coordinated maintenance policies. Mean 3.27 3.63 3.01 3.28 3.52 3.34 3.46 3.44 Std Dev 0.613 0.343 0.696 0.102 0.179 0.464 0.175 0.135 Concentration level FC VC FC FC VC FC VC VC

MSc in Construction Management Professional Dissertation Presentation by Ali Mohammad Yasliani August 2009

Results and Analysis Interview

Questions with the means less than 2.6
1. Question3: Hazard studies, failure modes, effects analyses are used as support tools in developing EPC's maintenance strategy gy to increase equipments q p performance ( p (Mean=2.55, St Dev =0.78) ) 2. Question13: EPC use maturity status concept (of the stage of the development maintenance practices) to determine required maintenance practices (Mean=2.58 St Dev =0.71). 3. Question14: EPC's maintenance strategy development program has focused on the RCM to improve equipment and plant performance (Mean=2.38 St Dev = 0.98). 4. Question15: EPC's maintenance strategy development program has focused on the TPM for people development systems. (Mean=2.60 St Dev = 0.78) 5. Question26: In EPC, maintenance has a business culture and is considered as core competency of business (Mean=2.55 St Dev = 0.88)

Questions with the means greater than 4.2

1. Question 5: Computer systems and software are considered as an important factor in developing EPC's maintenance strategy to increase maintenance performance (Mean=4.25 St Dev =0.95) 2. Q Question 8: EPC's maintenance objective j is to achieve a long g lifetime for equipment q p with preserved level of product quality and maintenance cost (Mean=4.2 St Dev =0.52))

Interview findings certified the results and confirmed that respondents did not misunderstand i d t d or misinterpret ii t t the th questions ti

MSc in Construction Management Professional Dissertation Presentation by Ali Mohammad Yasliani August 2009

Results and Analysis y Interview

I obtained complementary data through the open ended questions. Findings are categorized as follows: 1. 2. 3. 4. 5. 6 6. 7. Training maintenance people Self assessments and improve current strategies Motivation and strategies Effective maintenance through fault analysis Systematic review to identify stakeholders needs( and changes) Pl i to improve Planning i maintenance i performance f Change maintenance perspective in the organization from a simple maintenance department to the business function 8 Mapping 8. M i new maintenance i t process

MSc in Construction Management Professional Dissertation Presentation by Ali Mohammad Yasliani August 2009

Results and Analysis Observation

I looked at the existing maintenance procedures in EPC and the last four years maintenance indicators. In addition, I was looking for steps of the developed maintenance strategies in EPC The following areas are observed: EPC. 1. Maintenance organization 2. EPC maintenance history 3 EPC 3. EPC's s Maintenance activities 4. EPC's Maintenance strategic plan
Maintenance vision Maintenance mission Long term goals Current strategies Existing action plans

5. 5 6. 7. 8 8. 9.

Existing E i ti weakness k and d treats t t Strong points and opportunities Prioritize equipments and relevant task EPCs EPC s maintenance stakeholders EPCs maintenance indicators
Cost indicators Equipments performance indicators Systems performance indicators

MSc in Construction Management Professional Dissertation Presentation by Ali Mohammad Yasliani August 2009

Conclusion
Prove research hypothesis and rank components Based on the questionnaire's finding which is supported by two other data collection instruments, it could be concluded that the research's hypothesis is proven due to the discussed components received a variety of the marks and graded in two different levels Fairly Concentrated and Very Concentrated. EPC has the most attention on the maintenance objectives and the least attention to the maintenance practices. p Of 40 completed questionnaire, during interview and observation I can not find any other component which play significant role in the maintenance strategy development that I missed in the studied model. Most discussed factors in the open ended questions during interview or added in the questionnaire by the respondents could be linked with one of the existing discussed components. components

MSc in Construction Management Professional Dissertation Presentation by Ali Mohammad Yasliani August 2009

Conclusion
For each components the reason that it is placed in the fairly or very concentrated level and how is defer or is the same with theory will be discussed in detail, but at this point the explanation that steps of developed maintenance strategies in EPC differ from the theory are as below:

For many years EPC had F h d been b a subsidiary b idi company for f National N ti l Petrochemical P t h i l Complex (NPC). It caused EPC followed NPC's policies even in the maintenance section. NPC defined the budget, maintenance indicators and etc. The most important thing is that a certain maintenance tasks and policies are copied from the other petrochemical plants and have executed for many years. EPC had been a g governmental company p y for many yy years. In a g governmental company p y cost is not as important as a private company. It affected all the resources such as man-hours, spare parts and etc. Therefore planning had been lost its usage. Having H i a clear l strategy, t t mission i i and d vision i i has h been b more concentrated t t d from f th time the ti that EPC was disconnected from NPC. Before that time, it caused EPC concentrated on the only two objectives that were availability and reliability with no (or less) cost consideration

Conclusion Component 1
Changes in the maintenance world (Mean=3.27 Concentration Level=FC) In EPC Why EPC was a sub company of the NPC for many years and received changes hints from the mother company in limited. EPC was a new constructed company with the highest technology (at that time) and therefore the needs for failure modes and effects analyses was not sensed
40 0% 40.0% 30.0% 20.0% 10.0% 0.0% Strongly agree Agree Neither agree nor disagree Disagree Strongly Disagree 10.0% 3.0% 34 5% 34.5%

EPC's strategy are fairly according to the current theories regarding to the changes in the maintenance world. EPC has not used hazard studies, studies failure modes, modes effects analyses as proactive support tools to develop maintenance strategy

31.0% 21.5%

Distribution of answers frequency

Conclusion Component 2
Maintenance objectives (Mean=3.63 Concentration Level=VC) In practical EPC has covered most of the main factors in the theory regarding the maintenance objective j The research's findings certified that availability, reliability and long life time for equipments through the cost effective planning and control all type of the resources has been considered as the main objective j of the EPC's maintenance. Maintenance objective are aligned to the companys objective.

Why

EPC has focused to improve availability and reliability, optimizing equipment life as main objectives Maintenance have a representative in steering committee, committee It caused the maintenance objective comes from up to down
50.0% 40.0% 30.0% 20.0% 10.0% 0.0%
Strongly agree Agree Neither agree nor disagree Disagree Strongly Disagree 11.0% 47.0% 36.0%

6.0% 0.0%

Distribution of answers frequency

Conclusion Component 3
Maintenance practices (Mean=3.01 Concentration Level=FC)

In EPC
EPCs C maintenance i strategy development d l did not meet the h available il bl (current) ( ) theories regarding the matter. The three factors RCM, maturity status concept of the practices and TPM received the lowest numbers in this section.

Why

RCM needs a good team working and TPM needs a well organized co-operation but the relevant cultures are not created in EPC yet. EPC from 1997 till 2007 had an interruption in its maintenance development program. p g EPC has no specific maintenance benchmarking, audits ad self assessments to reveal the current practices performances and compare with the leaders in this area.
45.0% 40 0% 40.0% 35.0% 30.0% 25.0% 20.0% 15.0% 10.0% 5.0% 0.0%
38.5% 29.5% 19.5% 8.5% 4 0% 4.0%

Strongly agree

Agree

Neither agree nor disagree

Disagree

Strongly Disagree

Distribution of answers frequency

Conclusion Component 4
Self assessment, auditing and benchmarking (Mean=3.28 Concentration Level=FC) In EPC Why EPC C be benchmarked c a ed his s pe performance o a ce w with t ot other e N NPC's C s subs subsidiary d a y co company pa y in a limited range. Before implementing CMMS, indicators calculations had been very difficult and with many errors. Less concentration are made to define standard definitions of the maintenance key elements and areas.
45.0% 40.0% 35.0% 30.0% 25.0% 20.0% 15.0% 10.0% 5.0% 0.0%
41.0% 31.0% 17.0% 9.0% 2.0% Strongly agree Agree Neither agree nor disagree Disagree Strongly Disagree

Self assessment, auditing and benchmarking are Fairly Concentrated Continuous and systematic benchmarking and self assessment program has not considered as a key component in developed maintenance strategy at EPC

Distribution of answers frequency

Conclusion Component 5
Assets strategies (Mean=3.52 Concentration Level=VC) EPC has covered most key factors regarding asset strategy. Assets strategies are very concentrated EPC has prioritized the equipments and it has as systematic approach. The selected tasks also are made based on the equipment's priority. EPC uses preventive, predictive, corrective and improvement maintenance to improve assets performance. Why The Th main i reason is i that th t asset t strategy t t in i the th most t companies i has h the th meaning i same as maintenance strategy and is one of the areas which received more effort. This part has a technical dimension which is handled by to the maintenance experts so it automatically t ti ll receives i more attention. tt ti Assets are directly related to the production therefore has an important part in company's profit. 50.0% 44.0%
40.0% 30.0% 20.0% 10 0% 10.0% 0.0%
Strongly agree Agree Neither agree nor disagree Disagree Strongly Disagree 10.5% 11.5% 1.0% 33.0%

Distribution of answers frequency

Conclusion Component 6
Maintenance management strategy (Mean=3.34 Concentration Level=FC) In EPC Although EPCs maintenance has business elements such as policies, aims and objectives, a resource structure, an organization structure, procedures, documentation and computer systems but findings reveal that EPCs maintenance does not have a business culture and maintenance performs as a functional department. Why EPC stepped on the way of changing company's culture from a governmental company to the private one but it is not completed yet
45.0% 40.0% 35.0% 30.0% 25.0% 20.0% 15.0% 10.0% 5.0% 0 0% 0.0%
39.0% 39.5%

6.5%

10.5% 4.5%

Strongly agree

Agree

Neither agree nor disagree

Disagree

Strongly Disagree

Distribution of answers frequency

Conclusion Component 7
Setting long and Short term targets (Mean=3.46 Concentration Level=VC)
EPC has set maintenance long and short terms goals according to the exciting theories The h goals l are set by b the h maintenance i top managers and d have h up to down d process. EPC has set its short and long term maintenance goals in order to direct the effort of maintenance people toward the major targets. EPCs maintenance indicators prove that objectives are made up of attributes, unit of measures, a quantity and a time unit. EPC at t the th company level, l l has h defined d fi d its it long l and d short h t terms t t targets t and d guided id d all ll departments to define their targets and there is a committee to evaluate departmental targets and their links to the company's objectives. Maintenance top manager does not deliberate to the detail technical point, point instead he prioritizes of the companys needs and then evaluates and defines how the maintenance functions should respond and be organized in supporting those needs
60.0% 50.0% 40.0% 30.0% 20.0% 10.0% 0.0%
Strongly agree Agree Neither agree nor disagree Disagree Strongly Disagree 7 0% 7.0% 10.5% 1.0% 48 0% 48.0% 33.5%

Why

Distribution of answers frequency

Conclusion Component 8
Coordinate maintenance policies (Mean=3.44 Concentration Level=VC) Although EPC has well organized exciting policies but EPC has not paid attention to the all policies sectors in the same way and specially defining, defining implementing, implementing trace changing and improving is not have a systematic process. EPC has certain written procedures and checklists which are available through CMMS These procedures were created based on the vendor CMMS. vendor's s recommendation, recommendation gathered experience and analysis results in order to ensure that critical tasks are performed in a proven and standardized way. This was maintenance top managers duty but previous maintenance top managers were not familiar with the importance of this component. CMMS is a powerful instrument to manage maintenance and EPC has developed an appropriate CMMS. This tools is infrastructure to define, integrate, coordinate and evaluate certain policies and them. 60.0% 48 0% 48.0% . 50.0%
40.0% 30.0% 20.0% 10.0% 0.0%
Strongly agree Agree Neither agree nor disagree Disagree Strongly Disagree 7 0% 7.0% 10.5% 1.0% 33.5%

Why y

Distribution of answers frequency

EPC's current situation

According g to the findings g it could be concluded that EPC has fairly y covered a typical yp maintenance strategy development program components. It means in some areas there are certain gaps with the world class. Following components are sorted in sequences which need more concentration. 1. Practices 2. Changes in the maintenance world 3 Self 3. S lf assessment, t auditing diti and d benchmarking b h ki 4. Maintenance management strategy 5. Coordinate policies 6 Set short and long term targets 6. 7. Asset strategy 8.Maintenance objective

MSc in Construction Management Professional Dissertation Presentation by Ali Mohammad Yasliani August 2009

Recommendations
The researcher believes that only balanced and chain involvement of the eight mentioned components would lead to the enhancement in the maintenance performance. Therefore for all components appropriate action plans are needed or the exciting activities should be actuated toward the available theories at the world class level. The following action planes are recommended to move EPCs maintenance performance f i the in h direction di i of f world ld class. l
Components Practices Asset Strategy Maintenance objective Short and long term targets Maintenance management strategy Coordinate policies p Self assessment, auditing and benchmarking Changes in the maintenance world M i Maintenance management strategy Coordinate policies Benchmarking, Auditing and self assessment Process Total T l Productive P d i Maintenance M i (TPM) Balanced Score Card (BSC) Required Action Plan Reliability Centered Maintenance (RCM)

Future u u e research ese c implications p c o s

I recommend that future MS students conduct detail studies based on the findings of the maintenance i t at t the th strategic t t i level l l in i this thi study. t d The Th studied t di d maintenance i t strategies t t i development model in this thesis could be completed and adopted (through more studies) for the Iranian oil companies as a powerful instrument to evaluate and restructure current maintenance strategies. strategies I think in the future studies the most efforts should be awarded to the following points: 1. 1 2. 3. 4. 5. Integration of the developed maintenance practices A model for selecting practices based on the maturity status concept. Develop a model for self assessment, auditing and benchmarking program to measure deviation d i ti of f the th objectives bj ti or identify id tif initiate i iti t point i t for f improvement. i t How to connect strategies updating structure to the changes in the maintenance world How maintenance culture could be shifted to the business culture

MSc in Construction Management Professional Dissertation Presentation by Ali Mohammad Yasliani August 2009

Future research implications p

In my opinion, opinion if MS students wish to study about maintenance at the strategic level I recommend that they reconcile the described model in this study with the exciting strategic management models such as offered model by David Hunger (2006).

Moreover during this study I convinced that balance score card BSC which is a powerful tool to monitor, p , control and deploy p y strategies g could be used in the maintenance strategy development program with a certain changes. For instance instead of the four financial, process, customer, growth and learning perspective we can set other appropriate perspectives related to the maintenance.

MSc in Construction Management Professional Dissertation Presentation by Ali Mohammad Yasliani August 2009

Thanks for your attention

MSc in Construction Management Professional Dissertation Presentation by Ali Mohammad Yasliani August 2009