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The Indian Healthcare Industry and the changing face of the Indian consumer
An ~ USD 100 billion (Rs. 5,30,000 crore) industry - 2015
Diagnostics Segment ~ USD 5 billion (Rs. 26,500 cr.) 2015 Overall Wellness Sector ~ Rs. 49,000 cr. currently Double by 2015
The Indian Healthcare Industry and the changing face of the Indian consumer
Aspirations
Allied
Affordability
5A
Accessibility Awareness
The Indian Healthcare Industry and the changing face of the Indian consumer
Aspirations: The changing lifestyle syndrome Affordability: Rising income Awareness: Power of Media; Digitalization; Connected Consumer; Education Accessibility: Retail network & penetration by services Allied:
Indian Healthcare Industry 5.2% GDP in India today GDP grow further Government plans USD 46 billion (Rs. 2,43,800 crore) in next 5 years Medical Tourism Medical Bill in India is 1/10th its global counterpart
The Indian Healthcare Industry and the changing face of the Indian consumer
The Wellness Explosion Paradigm shifts
Prescriptive Preventive Illness Wellness Fast growing lifestyle disease segment Diabetes, CAD Treatment based on medical tests (70%)
B2B B2C
Catch the implications Seizing Healthcare Retail Opportunities for tomorrows India today
Growth in the next 10 years 25 39 years 40 64 years Above 64 years 13% 25% - <greatest spend capacity> 32%
Catch the implications Seizing Healthcare Retail Opportunities for tomorrows India today
Doubling literate youth 333 million (33.3 crore) 574 million (57.4 crore) (by 2020) Education Household Incomes Youth will use branded services to mark identity Explosion of Opportunity Smaller households Numerous households
5.00 (2008) 4.81 (2015) Creation of million new households every year --- 1st time buyers The Rise of Women Working --- Emancipation/Empowerment 2 income sources in a nuclear family
Accessibility
Availability
Affordability
Awareness
Adaptive (Customize)
Narrow Retail Window of Opportunity - Join hands with a Leader to become one
Expertise - Hub & Spoke Model 16 hours Customer Care Support National Helpline 3988-5050 Home Collection know-how and Infrastructure Highest Accreditations in the Industry CAP/NABL/ISO Core Competency in the sector:
Pathology > Cardiology > Radiology + Imaging > Clinical Trials
External Quality Assurance Programs CAP/AIIMS/ CDC Atlanta, Georgia (USA) Quality, Service, Innovation is a way of life
Online Booking Online Payment Online Viewing of Reports On Dot At Home Collection Reports on your Mobile
125 Labs 200 Labs 2000 Centers 3000 Centers Tier II cities/ Tier III cities/ Other parts Open for various formats partnership arrangements Few Years
Return on Investment
(Hypothetical Projections) Investment: ~ Rs. 4 lacs Revenue (15 samples x 25 x Rs.500/ sample x 12): ~ Rs. 20 lacs/annum Margin (25% commission): ~ Rs. 5 lacs/annum Running Cost: ~ Rs. 3 lacs/annum Net Margin: ~ Rs. 2 lacs RoI: ~ 50%