Professional Documents
Culture Documents
Things I love
What I do
For the past year, I have pursued a number of dreams, including getting a job
on Wall Street (unfortunately just before the GFC), consulting to African
companies on how best to run their business, and also dabbling in Internet
based businesses along with starting an insulation business and starting my
MBA. Whatever I am involved with, or designing or selling I try and take the
same principles into each, that is think from your customers perspective, what
would they want from you... and then exceed those expectations. My previous
roles in a wide variety of companies have given me a great position to build on.
From the small family owned company to the multi-national they have all given
me experiences that allow me to be successful in other roles and with other
products. I am good at business for one reason; I listen.
Best Regards,
Isaak Dury
0403839435
isaakdury@me.com
Postal: PO Box 922, Kalamunda,
Isaak Dury Western Australia 6076
Email: isaakdury@me.com
Career Summary Mobile: +61 (0) 403839435
2005 – 2008 BLUESCOPE Land: +61 (0) 8 92916727
International Business Development
Manager
2003-2005 ST JOHN OF GOD HEALTHCARE
IT Business Analyst
2003 JAYE RADISICH, Western Australian State Member of Parliament
Research Officer
2000-2003 AUSTIN COMPUTERS
Sales Manager
Academic
Curtin University, Western Australia - Masters of Business Administration (MBA)
2009 Currently Enrolled
Edith Cowan University, Western Australia - Masters of Computer Science 2005
(N/C)
Edith Cowan University, Western Australia - Bachelor of Business (Information
Technology and Law) 2003
Professional Experience
2005 – 2008 BLUESCOPE WATER
INTERNATIONAL BUSINESS DEVELOPMENT MANAGER
My role was primarily the implementation and oversight of hardware and software
solutions throughout the St John of God Healthcare national network. Acting as a
key liaison with hospital staff, I was deeply involved in deploying systems
including Client / Server configurations, specialising in the Novell network system.
Key requirements of my role were:
· Define and document current and future state business processes
· Identify the key issues after reviewing current work practices and change
management procedures in accordance with ITIL standards
· Documented analysis and advice regarding the likely impacts of proposed
system changes
· Creation of Scope of Work documents for projects relating to ITIL practices,
audit requirements and change management
· Identify, select and implement the appropriate solution designs, technologies
and tools to successfully advance and achieve the business strategy
· Project management, including creation of project plans, resource utilisation,
budgets and reporting
· Maintenance of network infrastructure, including system and infrastructure
upgrades
· Enacted change management plans and communication plans
· Conflict and dispute resolution between clients
· Consult with various groups to devise an automated solution to change
· Management of the business’ IT audit aligned with ITIL best practices
· Attendance at a number of industry training programs for Novell and ITIL
Western Australia’s youngest ever female MP, Jaye Radisich, has represented the
seat of Swan Hills since gaining it at the 2001 election.
· Liaised with Government and Ministerial offices, partaking in the drafting of
State legislation concerning a wide range of topics.
· Write analytical Research Briefs and e-Research Briefs backgrounding the
legislative topic
· Contribute to the preparation of all types of speeches.
· Communicate effectively with electorate constituents, resolving many
constituent enquiries and disputes.
· Identification and collection of electorate intelligence using various research
methods (e.g interviews, secondary data, web-based search etc)
· Entering all collected data/information into a variety of databases
· Quantitative and qualitative analysis of electorate intelligence;
· Preparation of regular reports by manipulating, linking and merging data from
various data base sources
· Assisted member in analysing and understanding constituent drivers and
emerging opportunities
· Provided full administration support as required.
2000 – 2003 AUSTIN COMPUTERS
SALES MANAGER
As the sales manager I organised, motivated and lead the sales team during my
tenure resulting in an increase of sales by some 200%, even with the fallout from
the Y2K and dot-com financial bubble during this period. I was responsible for the
combined performance of the team and for ensuring that everyone within the
team reached their sales targets. One of my key achievements as sales manager,
was creating and implementing an incentive scheme for sales team members, to
motivate and reward for reaching or exceeding sales targets. Key requirements of
my role were:
· Establish and sustain company-to-company and partner business relationships
· Collaborate closely with Clients and Partners to maintain client relationships
· P&L management of annual budget plan (revenue and costs) and new
business engagements to optimise margin and costs
· Management of continuous improvement plans to optimise margin and/or
improve SLAs
· Drive Top Line Revenue
· Advise on systems solutions, and advise on transition impacts of proposed
system
· Ability to think outside the box when scoping, staffing, pricing new
opportunities – create the win-win scenario without undermining the contract
financials.
· Manage and coordinate appropriate resources to ensure customer
expectations are satisfied
· Manage the qualification and prioritisation of opportunities.
· Ensure and accountable for effective internal and external communication
· Ensure a high level of customer satisfaction was maintained
· Provide consistent communication and reporting to the customer and upper
management.
Certifications
Various Sales Management and Project Management Courses completed
Trade Practices Law Course
Novell Certification Course and Information Technology Infrastructure Library
(ITIL)