Liquid Learning Higher Education Series Presents the

Measuring and Improving Teaching and Learning Outcomes

Intensive 2013
An accelerated development program designed to refine capabilities in assessing, benchmarking and assuring robust student outcomes in Universities

Facilitated by one of the regions leading Higher Education consultants this condensed one-day program is designed for busy University executives and will be delivered in four strategic locations around Malaysia. Select the venue closest to your University and register your seats today to be a part of this compelling event!

VENUES:
19 AUGUST 2013
Eastern & Oriental Hotel, Penang

KEY EVENT OUTCOMES:

Understand experiences in measuring teaching and learning outcomes from a range of Universities around the world Compare traditional and emerging approaches for assessing and measuring teaching quality and impact Gain strategies to define quality standards across your institution and embed these across faculties and schools Utilise benchmarking and measurement tools to ensure continuous quality improvement Balance quality and outcomes management with innovation and changing modes of course delivery Take away models and strategies for effectively demonstrating quality, teaching impact and program success Develop and incorporate measures of broader student generic skills into University teaching Ensure robust student outcomes and the development of wellrounded, high quality graduates Learn tips and ideas for connecting quality processes in the University with outcomes

20 AUGUST 2013
JW Marriott, Kuala Lumpur

21 AUGUST 2013
Empire Hotel Subang, Selangor

22 AUGUST 2013
Hilton Kuching, Sarawak

EARLY BIRD & GROUP DISCOUNTS AVAILABLE

Register and pay by 23 May 2013 to receive additional Value Plus Discount!

EXTRA VALUE!
Attendees will receive a complimentary handbook: A Handbook for Executive Leadership of Learning and Teaching in Higher Education

EXPERT INTERNATIONAL FACILITATOR

Dr Craig McInnis PhD; BA (Hons); TPTC Director PhillipsKPA

Phone: +60 3 2164 9920 Fax: +60 3 2164 9921 www.liquidlearning.asia info@liquidlearning.asia

HRDF/SBL CLAIMABLE for MALAYSIAN COMPANIES

Measuring and Improving Teaching and Learning Outcomes

Intensive 2013
MASTERCLASS BACKGROUND
A range of drivers are contributing towards the elevated importance of effective assessment and measurement of teaching quality in Universities around the world. An enhanced focus on student outcomes, heightened expectations from stakeholders such as industry and Government regulators as well as a highly competitive and internationalised marketplace are just a few of the critical factors affecting Higher Education institutions. Notably, the importance of teaching innovation, the rapid take-up of technology in course delivery and the increasing impact of University rankings are also key considerations which are shaping the management of University teaching performance. Against the backdrop of this dynamic landscape this unique course has been developed to assist University executives in refining evolved skill-sets and capabilities in the assessment, measurement and demonstration of teaching quality and impact. Designed for busy executives and condensed into one day, this practical course will provide key insights and knowledge which will assist your University with benchmarking quality standards across business lines, connecting process within the institution with robust student outcomes and producing well-rounded quality graduates

INTRODUCING YOUR FACILITATOR

Dr Craig McInnis PhD; BA (Hons); TPTC Director PhillipsKPA
With more than 20 years of experience in Higher Education research and consulting, Craig McInnis is recognised as one of the regions leading Higher Education experts and has a particular specialty in quality assurance, academic standards and the promotion of strong student learning outcomes. Having worked with Governments and Universities during his career from countries spanning Australia, USA, United Kingdom, Japan, New Zealand, Malaysia, Fiji, Ireland, Scotland, Portugal, and Vietnam - Craig brings to this event a wealth of experience in the design and evaluation of degree programmes, international benchmarking, changing academic work roles, quality assurance processes, and systemlevel approaches to the development of academic standards. Craig was Professorial Fellow (2006-2007), Professor (2000-2006), and Director of the Centre for the Study of Higher Education (1998-2004) at the University of Melbourne. He has held a number of international appointments at prestigious, high-ranking institutions; including Visiting Professor at the University of Lancaster, United Kingdom, and the Pennsylvania State University, USA. In 2006-7 he was Visiting Professor at the Research Institute for Higher Education, Hiroshima University, Japan. Craig was an elected member of the Governing Board of the European based Consortium of Higher Education Researchers (CHER) from 2002-2006. He has published widely on Higher Education, most recently the entry on the university student experience in the 2010 International Encyclopaedia of Education. In 2012 Craig co-authored a key publication for the Australian Government Office of Learning and Teaching entitled A Handbook for Executive Leadership of Learning and Teaching in Higher Education. This handbook has been distributed to all Australian and New Zealand ViceChancellors and Deputy Vice-Chancellors (Academic) and is currently being translated for use in Japan. Craigs advice is sought particularly on establishing and improving university performance evaluation systems to evaluate performance in learning and teaching, and the conditions needed to promote student engagement and learning outcomes. He played a key role in establishing the national agenda to improve the student experience, student retention and graduate outcomes including the redesign of the national Course Experience Questionnaire. His work with universities and faculties in strategic analysis and planning for the implementation of change and innovations is highly valued. Craig has conducted course reviews and advice on the design and evaluation of degree programmes in almost every major field of study, and across a wide range of university contexts. Craig has designed and facilitated professional development programs, workshops and coaching sessions for academic and administrative leaders at all levels of university operation in Australia and overseas.

TRAINING DELIVERY AND PRE-COURSE QUESTIONNAIRE

This workshop will be delivered using a three-tiered approach. The structure of each session is as follows: 1. Technical overview of the topic area under discussion 2. Practical application of management principles in the review of case studies, worked examples and interactive exercises 3. Discussion of subject outcomes and implementation problems Workshop participants will have the opportunity to include comments and questions about issues outlined in the program by way of a precourse questionnaire. This feedback will enable the course facilitator to adjust content accordingly. The seminar has limited places to allow for customisation, greater interactivity and for individual concerns to be addressed.

OTHER UPCOMING EVENTS

The International Higher Education Strategic Finance and Management Accounting Forum 2013 11, 12 & 13 June 2013, Singapore The International Higher Education Talent Management Forum 2013 18, 19 & 20 June 2013, Kuala Lumpur Building an International University Brand

Toolkit 2013

2 & 3 July 2013, Singapore World Class University Research Outcomes Intensive 2013 19,20,21,22 August 2013, Kuala Lumpur Building a World-Class Business School

MASTERCLASS SCHEDULE
8.30 - 9.00 9.00 - 10.40 Registration Session 10.40 - 11.00 Morning Tea 11.00 - 12.30 Session 12.30 - 1.30 1.30 - 3.00 3.00 - 3.20 3.20 - 5.00 5.00 Lunch Session Afternoon Tea Session Close of Seminar

Summit 2013

20, 21 & 22 August 2013, Singapore

Register for multiple workshops simultaneously and receive a special discount! Contact us at info@liquidlearning.asia for more information.

VALUE PLUS DISCOUNT

Receive $300 of registration if you register and pay by 23 May 2013

SUPER SAVER DISCOUNT

Receive $200 of registration if you register and pay by 21 June 2013

EVENT AGENDA
Setting the context a regional perspective on the challenge of demonstrating teaching and learning outcomes
Measuring teaching quality and learning outcomes in Universities experiences from a range of Universities around the region and world An overview of traditional and emerging approaches to student outcomes measurement The growing emphasis on benchmarking in quality assurance frameworks internationally The emerging impact of world rankings on University performance management

VENUES

19 August 2013
Eastern & Oriental Hotel 10, Lebuh Farquhar 10200 Penang Ph: +60 4 222 2000

20 August 2013
JW Marriott Hotel 183 Jalan Bukit Bintang Kuala Lumpur, 55100 Malaysia Ph: +60 3 2715 9000

Defining, embedding and benchmarking standards across the institution

Strategies to define standards across your institution and embed these across faculties and schools Embedding quality benchmarks and measurement in curriculum design and strategic planning How to benchmark across business and faculty lines Conducting analysis of gaps and strategies for closing these Connecting academic professional development to university standards Ensuring teaching and learning data is being tied back to your quality model

21 August 2013
Empire Hotel Subang Empire Subang, Jalan SS16/1, 47500 Subang Jaya, Selangor Darul Ehsan Ph: +60 3 5565 1388

Balancing quality and outcomes management with innovation

How to define quality in a way that embraces innovation Incorporating innovation within a quality assurance framework Designing measurement approaches to incorporate e-learning and changing modes of course delivery

22 August 2013
Hilton Kuching Jalan Tunku Abdul Rahman P.O. Box 2396 93748 Kuching, Sarawak, Malaysia Ph: +60 82 223 888

Assessing and measuring teaching quality

Setting evaluation criteria for teaching and learning programs Models and strategies for effectively demonstrating quality, teaching impact and program success Benchmarking and measuring the quality and impact of teaching and learning innovations Reviewing and renewing student assessment policies and practices Connecting student feedback with strategic quality improvement

WHO WILL ATTEND

Vice Chancellors, Deputy Vice Chancellors, Pro Vice Chancellors directors, heads and managers, faculty deans, heads of schools and departments, with roles spanning in: Academic Academic quality Teaching and learning Curriculum assessment Institutes and Centres Senior teaching staff and faculty members Curriculum development, design & delivery

Ensuring student outcomes and the development of wellrounded, high quality graduates
Measuring the quality of student life at the University and its impact on student outcomes Developing and incorporating measures of student generic skills into University teaching Designing and using measures of industry expectations of graduates

On-going monitoring and continuous improvement

Connecting process in the university with outcomes and employer satisfaction Using benchmarking, measurement tools and accountability systems to ensure continuous quality improvement Connecting teaching and learning diagnostics to strategic development

CERTIFICATE OF COMPLETION
Each participant will receive a prestigious certificate of completion personally signed by the facilitator as a record of your achievement.

EARLY BIRD DISCOUNT

Receive $100 of registration if you register and pay by 19 July 2013

PRE-COURSE QUESTIONNAIRE
Issued to participants prior to the course to ensure your needs are met

Liquid Learning Higher Education Series Presents the

Measuring and Improving Teaching and Learning Outcomes Intensive 2013

19, 20, 21, 22 August 2013

Eastern & Oriental Hotel 10, Lebuh Farquhar 10200 Penang Ph: +60 4 222 2000 Empire Hotel Subang Empire Subang, Jalan SS16/1, 47500 Subang Jaya, Selangor Darul Ehsan Ph: +60 3 5565 1388

JW Marriott Hotel 183 Jalan Bukit Bintang Kuala Lumpur, 55100 Malaysia Ph: +60 3 2715 9000 Hilton Kuching Jalan Tunku Abdul Rahman P.O. Box 2396 93748 Kuching Sarawak, Malaysia Ph: +60 82 223 888

Booking Form

1
Registration Information

Organisation Name Address Title Position Phone Email Fax Full Name or TBA Title Position Phone Email Fax Full Name or TBA Suburb Title Position Phone Email * Please photocopy this form if more than three will attend Fax State Full Name or TBA Postcode

2
Your Investment

Please confirm my registration for Measuring and Improving Teaching and Learning Outcomes Intensive 2013

No. #

Options (per person)

19 August 2013 Penang 20 August 2013 Kuala Lumpur 21 August 2013 Petaling Jaya 22 August 2013 Kuching, Sarawak

Eastern & Oriental Hotel 10, Lebuh FarquharEarly Bird Rate* Standard Rate 10200 Penang $1295 + TAX 6% = ($1372.70) $1195 + TAX 6% = ($1266.70) Ph: +60 4 222 2000
$1295 + TAX 6% = ($1372.70) $1295 + TAX 6% = ($1372.70) $1295 + TAX 6% = ($1372.70) $1195 + TAX 6% = ($1266.70) $1195 + TAX 6% = ($1266.70) $1195 + TAX 6% = ($1266.70)

Super Saver Rate**

$1095 + TAX 6% = ($1160.70) $1095 + TAX 6% = ($1160.70) $1095 + TAX 6% = ($1160.70) $1095 + TAX 6% = ($1160.70)

Value Plus Rate***

$995 + TAX 6% = ($1054.70) $995 + TAX 6% = ($1054.70) $995 + TAX 6% = ($1054.70) $995 + TAX 6% = ($1054.70)

* Receive $100 off registration if you register and pay by 19 July 2013 ** Receive $200 off registration if you register and pay by 21 June 2013 *** Receive $300 off registration if you register and pay by 23 May 2013

All prices are listed in United States Dollars, Liquid Learning can invoice in Malaysian Ringgit or Singapore Dollars at the prevailing exchange rate upon request

Note: Course materials, refreshments & lunches are included.Travel and accommodation are NOT included. Registration Options are per person only.

TOTAL incl GST

Group Discounts Available:

3+ people 10% off Standard Rate 5+ people 15% off Standard Rate 8+ Call us for a Special Rate Conditions: Group Discounts apply for bookings made simultaneously and on one invoice only. Only one discount applies. Group discounts apply to standard rates only. Group discounts are not applicable to Super Saver and Early Bird rates.

LTO0813m - S10

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+60 3 2164 9921 Please call us if you require any assistance on: +60 3 2164 9920

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Registration Policy If you are unable to attend this event, you may send a substitute delegate in your place at no additional cost. Please advise us of any substitutions as soon as possible. Alternatively, you may transfer your registration to another event run by Liquid Learning (Malaysia) Sdn Bhd. A 10% service fee may apply. Should you wish to cancel your registration, please notify us in writing as soon as possible and a credit note will be issued valid for use towards any future event held by Liquid Learning (Malaysia) Sdn Bhd in the twelve months following date of issuance. Cancellation notifications received less than 14 days from the event running will receive a credit note to the value of the registration fee less a service fee of US$400 (plus 6% TAX for Malaysian registrations). Liquid Learning (Malaysia) Sdn Bhd does not provide refunds for cancellation. The prices above are based on one person per registration. It is not possible for multiple people to attend within any day of the event on a single registration. Split tickets, i.e. a different person attending each day of the event, can be arranged. A fee will apply. Please call us for details. Liquid Learning (Malaysia) Sdn Bhd takes all care to produce high quality events that deliver as promised. All advertised details are correct at time of publishing. However, when circumstances beyond our control prevail, we reserve the right to change program content, facilitators or venues. We also reserve the right to cancel or reschedule events if circumstances arise whereby performance of the event is no longer feasible, possible or legal. Liquid Learning (Malaysia) Sdn Bhd will not be responsible for any loss or damage arising from any changes to or cancelling or rescheduling of an event, including the cost of travel and accommodation. If an event is cancelled or rescheduled, Liquid Learning (Malaysia) Sdn Bhd will make every effort to contact every registered delegate; if an event is cancelled or you are unable to attend the rescheduled event you will be issued with a credit note valid for use towards any future Liquid Learning (Malaysia) Sdn Bhd event held in the twelve months following date of issuance.

Disclaimer Liquid Learning (Malaysia) Sdn Bhd has taken due care in selecting qualified professionals as its authors and course facilitators. The information provided by course facilitators is not produced by Liquid Learning (Malaysia) Sdn Bhd and should not be regarded as advice. Liquid Learning (Malaysia) Sdn Bhd accepts no responsibility for reliance on such information and recommends that its clients seek further professional advice. Governing Law and Privacy Statement This agreement shall be governed in accordance with the laws of Malaysia and the parties to this agreement submit to the jurisdiction of the Malaysian Courts in Kuala Lumpur. Liquid Learning (Malaysia) Sdn Bhd is committed to your privacy. All information collected on this registration will be held in the strictest of confidence and will be added to a secure database. This information will be used primarily to contact you for ongoing research, product development and notice of future events and services offered by Liquid Learning (Malaysia) Sdn Bhd. Occasionally you may receive information from organisations associated with Liquid Learning (Malaysia) Sdn Bhd. If you do not wish to receive such information please tick this box: c To update or have your details deleted please advise our Database team at Liquid Learning (Malaysia) Sdn Bhd address: 13/03, Menara Atlan, 161B Jalan Ampang, 50450 Kuala Lumpur, Malaysia, email: info@liquidlearning.asia 2013 Liquid Learning (Malaysia) Sdn Bhd