Welcome Aboard

Indianapolis Public Transit System Map

Frequent Service: 20 minute frequency or better
Mon. - Fri. Early a.m. thru Early p.m.

It is IndyGos (Indianapolis Public Transportation Corporation) mission to provide a customer focused, scally responsible and a diversied public transportation program that is safe, clean and reliable for citizens and visitors of Marion County. IndyGo is a Municipal Corporation of Indianapolis/Marion County whose funding is derived from multiple sources including federal assistance, state funds, local funds and passenger fare revenue.

Routes

8 10 39

Bus Services

7 Days a week
Routes

2 3 5 8 10 12 13 14 15 17 19 28 31 34 37 38 39

6 Days a week
Routes

4 16 18 21 24 25 26 50 86 87

IndyGos Fixed Routes primarily serve Marion County, using a hub-andspoke system that brings most routes into the downtown area. The Route 8 serves the Indianapolis International Airport every 30 minutes, seven days a week.

Updated June 2013

5 Days a week
Routes

11 22 30 55

IndyGo offers Frequent Service on three routes Monday through Friday between 7 a.m. and 6 p.m. Route 39 East 38th Street and portions of Route 8 Washington and 20 minute frequency or better Route 10 10th Street depart every 20 Mon. - Fri. 7 a.m - 5 p.m. minutes or better. Frequent service in select areas. Refer to map.

Frequent Service:

317.635.3344 www.IndyGo.net

IndyGos Open Door service is a reservation-based, curb-to-curb paratransit service for persons with disabilities. In order to use the Open Door service, individuals must apply and be deemed eligible by IndyGo staff. To apply, visit www.IndyGo.net or call customer service at 317.635.3344.

When half a block from your desired IndyGo stop, signal that you wish to exit the bus by pulling down on the cord that runs the length of the bus, just above the windows. If possible, please exit from the back door of the bus.

How to Ride an IndyGo Bus

Boarding with a Mobility Device

Plan your trip with a System Map to determine the best route to your destination, Route Maps to see the major stops and schedule of a specic route, Google Maps by clicking the transit icon as your mode of travel, the Quick Trip Planner at IndyGo.net, or our Customer Service Call Center at 317.635.3344. Go to an IndyGo stop at least 5 minutes before the bus is scheduled to arrive. Make yourself visible to the driver and signal you wish to board. If you need the bus to be lowered, ask the driver to kneel the bus. When boarding, insert money into the fare box, only single ride and day passes are on the bus. If you already have a pass, insert it into the pass reader to activate or swipe your pass if it is already activated. Once on board, take a seat or hold onto a rail while the bus is moving. Do not stand in front of the yellow line at the front of the bus and please leave the seats in the front of the bus for persons with disabilities, mobility devices, expectant mothers and the elderly. Personal belongings must be in your lap or on the oor clear of the aisle way and empty seats.

All IndyGo buses are ADA accessible with ramps or lifts. Once on board with a mobility device, the operator will assist you in securing your mobility device. An IndyGo employee must secure all mobility devices before the bus departs. The ramps and lifts are designed to accommodate a common wheelchair as dened by the Americans with Disabilities Act of 1990. The device should measure no more than 30 inches wide by 48 inches deep. The weight of the device when occupied cannot exceed 600 pounds.

Bike and Bus

If you are boarding with a bike (all IndyGo buses are equipped with a two or three-unit bike rack) tell the driver youre loading your bike rst, then pull down on the rack handle to lower the bike rack, lift your bike onto the rack putting your wheels into the front and rear wheel labeled slots and lastly pull out the support arm and lift it over your front tire. When exiting, use the front door and tell the driver you need to unload your bike. Please return the rack to the folded position if its empty.

Visit www.theindycog.com and download the Indy Ride Guide, which evaluates the best streets to ride a bike and helps cyclists navigate the city!

animal is dened as any guide dog, signal dog, or other animal that is individually trained to do work or perform tasks for an individual with a disability. 49 CFR 37.3 IndyGo Supervisors or any responding Law Enforcement Agency may remove passengers for not adhering to IndyGo procedures or policies. Riding privileges may also be revoked.

IndyGo Rules

Passengers are not allowed to joyride or stay on the bus for multiple trips, you may only make one complete round trip. If you exit the bus, you may be asked to pay an additional fare or swipe your pass to re-enter. Passengers must refrain from disruptive behavior including talking loudly on cell phones, shouting profanity or rude insults, solicitation of services or favors, threatening or hostile remarks and listening to loud music with or without earphones. Throwing objects from the bus, sticking anything out of the bus windows or leaving anything on the bus when you depart is strictly prohibited. Passengers must wear a shirt and shoes to be allowed on board. Strollers must be empty and collapsed before boarding the bus. Rollerblades and skates must be removed and carried onto the bus. The following items are not permitted on IndyGo buses: Explosives, Knives (Cutting tools required for work are permitted), Car Batteries, Compressed Gas Bottles and Fuel Storage Containers. Smoking is prohibited in IndyGo bus shelters and on buses. Food and drinks are not allowed on IndyGo buses unless they are sealed. Animals are only allowed on an IndyGo bus if they are in a leak-proof carrier or are service animals. Under the Americans with Disabilities Act of 1990, a service

What to Expect from Your Driver

All IndyGo Professional Coach Operators possess a Commercial Drivers License, call out bus stops when the announcement system is not working, inform passengers of delays and detours, stop passengers from breaking IndyGo rules, stop at all railroad tracks, report farebox and maintenance issues to IndyGo for follow-up and instruct passengers of proper protocols in the event of an emergency.

Safety

All IndyGo vehicles are equipped with audio and video surveillance equipment. IndyGo also contracts full-time, dedicated police ofcers to help ensure the safety of all passengers.

Lost & Found

IndyGo assumes no responsibility for items that are left on board. When items are found, they are typically available the next business day at the IndyGo Retail Center, located at 34 N. Delaware. Customer Service does not contact bus operators regarding lost items; you must wait for them to be taken to the Retail Center. To claim your property, you must appear in person between 11:30 a.m. and 5:30 p.m., provide an accurate
3

description of the item, show your photo ID and sign a property claim tag with your name, address and phone number. Found items will not be held indenitely. Please visit the Retail Center within a week of losing your item.

Indianapolis Attractions

27 of IndyGos 31 routes converge in the downtown area, allowing passengers to access many of downtowns most popular attractions or transfer buses to get to outlying attractions. Broad Ripple Village 17, 18, 18/26 Sunday Only Childrens Museum 4, 18, 28, 30, 38, 39 Crown Hill Cemetery 34, 38 Ellenberger Park 3, 10 Fountain Square 12, 14, 22 Gareld Park 13, 22, 31 Holliday Park 28 Indiana State Fairgrounds 4, 39 Indianapolis Arts Center 18 Indianapolis Motor Speedway 25 Indianapolis Museum of Art 34, 38 Indianapolis Zoo 8 Lockerbie Square Historic District 11, 21 Madame Walker Theatre 5, 10, 15, 34 Major Taylor Velodrome 38 Mass Avenue Arts District 5, 10, 11, 17, 21 Murat Centre 2, 3, 5, 10, 17 Riverside Park 5, 15, 30 Scottish Rite Cathedral 4, 18, 25, 28, 38, 39 The Athenaeum 2, 5, 17

Customer Complaints, Title VI and Special Services

IndyGo welcomes feedback from passengers and the community. If you have comments or complaints, please call our Customer Service Center at 317.635.3344 or ll out the online comment form at IndyGo.net. Your comment will be entered into a database and investigated by the appropriate IndyGo department. For all comments, if a response is requested, staff will follow up within 10 business days. IndyGo is committed to ensuring that no person is excluded from participation in or denied the benets of its services on the basis of race, color national origin, age, sex or disability/handicap as provided by Title VI of the Civil Rights Act of 1964. If you believe that you have been denied services based on any protected status, please contact Customer Service and your comment will be entered into a database and investigated. The following services are available within 10 business days of request: Braille information, bus route cards for the visually impaired, interpreters for public meetings, including American Sign Language and non-English speaking, print materials in Spanish, audio transcribing and travel trainings (for groups of 15 or more).

Schools & Universities

Brown Mackie College 18, 38, 39 Harrison College 8, 11, 12, 13, 14, 22, 55 Indiana School for the Blind 18, 18/26 Sunday Only Indiana School for the Deaf 19A via 46th Street IUPUI 3, 10, 37, 50 Ivy Tech Downtown 4, 18, 28, 38, 39 Ivy Tech Lawrence 4 Marian University 15, 30 Martin University 21 University of Indianapolis 22, 31

Shopping Destinations

Castleton Square Mall 19, 86 Greenwood Park Mall 22, 31 Keystone at the Crossing 18, 26, 18/26, 86 Sunday Only Lafayette Square Mall 37, 38 Nora Plaza 18, 18/26 Sunday Only Southern Plaza 22 Traders Point 37, 86 Washington Square Mall 8, 10, 21, 87

Fountain Square 12, 14, 22 Glendale 17, 19, 26 Haughville 3 Irvington 8 Library Services Center 18, 38, 39 Nora 18, 86 Shelby 22 Southport 31 Spades Park 21 Warren 21 Wayne 10 West Indianapolis (Mars Hill) 24

Hospitals

Observed Holidays

Community Hospital East 3, 10, Community Hospital North 4B, 19, Community Hospital South Indiana University Hospital3, 10, 37, LaRue Carter Memorial Hospital Methodist Hospital 4, 25, Riley Hospital for Children3, 10, 37, St. Vincent Hospital 28, 34, St. Vincent Womens Hospital Veterans Hospital (West 10th St.) Westview Hospital Wishard Hospital 5, 10,

11 86 22 50 30 28 50 86 28 10 38 50

IndyGo routes operate 365 days a year. On observed holidays, please refer to Sunday schedules unless otherwise indicated. Routes without Sunday service will not operate on observed holidays. Customer Service may be closed or operate on a shortened schedule for holidays. New Years Day Martin Luther King, Jr. Day (Saturday Schedule) Memorial Day Independence Day Labor Day Thanksgiving Day Christmas Day

Airport

Indianapolis International Airport 8

Search Pages: IndyGo

Marion County Libraries

@IndyGoBus

Brightwood 5 Central Library 4, 18, 19, 25, 28, 38, 39 College Avenue 17 Decatur 24 Eagle 15, 38 East 38th Street 4, 39 East Washington 8, 26 Flanner House 15, 34

Sign up for the IndyGo Newsletter at IndyGo.net Information subject to change. Contact the Customer Service Center for the most up-to-date information.
5

Fare Prices

Downtown Loop
Full Fare $1.75 $4.00 $17.50 $20.00 $60.00 $3.50 $30.00 $30.00 Half Fare $.85 $2.00 $8.50 $10.00 $30.00 na na na

Pass Type Single Ride* Day Pass* 10-Trip 7-Day Pass 31-Day Pass Open Door Summer Youth Pass (June-Aug.) College S-Pass**

Children age 5 and under ride for free with paying passenger (limit two). IndyGo offers half fare pricing to persons 65 and older, youth 18 and younger and persons with disabilities. In order to ride IndyGo using a half fare pass or to pay half fare on-board, individuals must show a valid form of ID to prove eligibility: IndyGo Half Fare ID Card (cost is $2 and an application must be completed and submitted at the Customer Service Retail Center), K-12 Student ID, or government-issued Medicare Card.

27 of IndyGos 31 fixed routes converge in the downtown area on The Loop Ohio Street to Capitol Avenue to Maryland Street to Delaware Street. Ohio Street at Meridian Street is the main hub for transfers. Almost all downtown attractions are walkable from the The Loop.

Downtown Attractions and Events

Purchasing Options

To find downtown Indianapolis attractions and events that IndyGo can get you to, visit Indianapolis Downtown at www.indydt.com or Visit Indy at www.visitindy.com.

1. By calling the IndyGo Customer Service Call Center 317.635.3344 (Relay Indiana: 711) Mon Fri 7 a.m. 7 p.m., Sat 9 a.m. Noon 2. Online at www.IndyGo.net 3. At the IndyGo Customer Service Retail Center 34 N. Delaware Street Mon - Fri 8 a.m. 6 p.m., Sat 9 a.m. Noon 4. On board an IndyGo bus* 5. At partner locations: IUPUI Campus Center, DNR Customer Service Center, Indiana Government Center South, PLS Check Cashers***
* On board, only exact change can be used and you may only purchase single rides & day passes. Use the IndyGo Call or Retail Center to purchase any pass type, except S-Passes. ** S-Passes are available through participating colleges or universities. In order to use an S-Pass, a valid college student ID card is required upon boarding. *** Partner locations may not carry all pass types. Contact IndyGo Customer Service Call Center.

334

116th Keystone

116th

18/26 North Loop Sunday Only

91st 86th
Cre e
19

96th Traders Point 86th 86th

86

Township Road

99th

96th 91st
86 18

Masters

College Park
34

St. Vincent Hospital

34

Nora Plaza Meridian Hoover College

Zionsville

Womens Hospital Harcourt Park 100 37

34

86

19

82nd Community Hospital North

Ditch

37

79th

Keystone

73rd
28

Indiana School for the Blind

18

26

WalMart

19

Marsh

75th 71st

Bro

18

ad

/26
62nd

Georgetown

Eagle Creek Park Eagle Creek Parkway

Intech Park

Shadeland

Broad Ripple High School Kessler Central

17

17 17

62nd Mall

Allis

Westlane Shopping Center

onvil le

71st

Rip

ple

Glendale Town Center Fort Benjamin Harrison State Park 59th Ivy Tech Finance Lawrence e Center Pik on 4 let nd e P

19 Glendale

Fall Cree

High School Road

56th

Rural

56th
37 34

College

Illinois

Methodist Medical
38

Sherman

Post

Bayhead

Moller

Speedway Shopping Center Ben Davis High School Crestwood Village Apts.
10

Noble Industries Indianapolis Speedway Motor Speedway High School 25 16th

10 10

30

Arlington

Northwest High School

15

30th
37

19

17

30

30

30th
30 3

2 11

39

2 11

25th
15 5

Tibbs

LaRue Carter Hospital

25 10

5 26

Methodist Hospital Wishard Hospital Riley/I.U. Hospital IUPUI Zoo Oliver

24 25

Ivy 4 Tech

Martin University
11

Western Select
21

87

5 21

21

21st
11

87

16th

Raytheon
30 10 55 30

Noble East

Warren Central High School

21 10 87

10th

10th Mickley

Rockville Country Club Raceway Girls School

Lynhurst

Washington

Shortridge

10

Vermont

Veterans Hosp 3 Goodwill Industries Rockville Michigan Plaza IndyGo 8 Admin Office Morris

Arsenal Tech

11

10

Scecina High School

Community Hospital East

3

Post

Mitthoefer

10 34th 15

Marian University

Franklin

Target Marsh 15

38

38th

25

Lafayette Square Mall Meijer

38 38

Indianapolis Museum of Art

38th

26 38 4

42nd
3

Shadelan

Indiana State Fairgrounds

46th

15

WalMart

18

19

Emerson

46th

46th

Devington Shopping Center 42nd

4 39

4 39 39

38th 34th

36th Indianapolis Childrens Museum

39

33rd

Crossroads

John Marshall Community High School

10th
8

Michigan 3 New York

26 English 14

Washington Square Mall

8 21 10 87

German Church
38th Meijer WalMart Acton

Butler 28 University

Keystone Plaza
19

56th

Post

Arlington High School

56th

52nd Crossroads

Redcats
55

55

Prospect Terrace

Shadeland

Holt

h Was

n ingto

24

See Downtown Map

16

Shelby

12 13 26

Minnesota
13 Raymond 12

Broo

kville

eter

Lynhurst

West

Indianapolis International Airport

Perim

Troy

uc ent

ky
Troy

Manual High School

31 22 16

Southern Troy Main

16

Marsh
12 13 12 13

So

Harding

Mann

Marsh

ite

ve Ri

University of Indianapolis Southern Plaza Hanna

uth

WalMart Market

ea

ste

rn

26

24 31

Keystone

Thompson Kmart Five Points Arlington Emerson Edgewood

Ameriplex Edgewood Meridian

22

Southport

Target
16

Southport Meijer

nt

uc

WalMart

ky

22

31

Ke

31

US

o Madis

Shelby

St. Francis Hospital South

31

County Line

22

Community Hospital South

Greenwood Park Mall

WalMart

31

Greenwood Kmart

Greenwood Village

Frequent Service

Monday Friday Early a.m. through early p.m.

8 - Washington Street 15 minute between Zoo and Meijer/E. Washington 10 - 10th Street 20 minute between Tibbs and German Church 39 - East 38th Street 15 minute except between Franklin and Mitthoefer

7 days a week
2 - East 34th Street 3 - Michigan Street 5 - E. 25th/Harding 8 - Washington Street 10 - 10th Street 12 - Minnesota

Monday - Sunday
13 - Raymond 14 - Prospect 15 - Riverside 17 - College 19 - Castleton 28 - St. Vincent 31 - Greenwood 34 - ML King/Michigan Road 37 - Park 100 38 - Lafayette Square 39 - East 38th Street

Limited Service

6 days a week
4 - Fort Harrison 16 - Beech Grove 18 - Nora 21 - East 21st Street 24 - Mars Hill

Monday - Saturday

5 days a week
11 - East 16th Street 22 - Shelby 30 - 30th Street Crosstown 55 - English

Monday - Friday

25 - West 16h Street 26 - Keystone Crosstown 50 - Red Line 86 - 86th Street Crosstown 87 - Eastside Circulator

Rural

28

North Central High School

College

Westfield

Keystone

18

86th

Castleton Square Mall

Fa ll

Keystone at the Crossing

White River

96th
18

/26

Nora Plaza

k
Geist ReservoirKeystone at the Crossing

Mic higa n

fa La tt ye e

Brid gep ort

16th

16th

16th
Frank & Judy OBannon Soccer Park

I-70
College
Martin Luther King Jr.

Creek h Park

Illinois

Senate

Capitol

Meridian

Central

Alabama

Delaware

Pennsylvania

I-65

19

2 5 19

5 17

B
21

O RO

KS

ID

15 34

10th
4 25 28 4 25 28

10th
18 38 39

10th
19 10

CHATHAM ARCH
10

10th
10

10 11

Bellefontaine

19

ay ne

F t.

MASS AVE.
5

10

St. Clair

St. Clair

St. Clair

11 21 tts e

In

dia

as

sa

ch

us

na
North
Pennsylvania Meridian
5 10

2 10

17 21 11 21 11

East

College

North Michigan
2 10 19 2 5 17 17

3 37 50

15

Michigan
4 25 28 4 25 28

34

In dia

Blackford

na

West

New Jersey

IUPUI

Courtyard by Marriott Residence Inn

5 15 34 10

3 10 19

Vermont New York

5 5

LOCKERBIE
College East

3 37 50
Military Park

New York
One America Building AT&T

Indiana Historical Society

Ohio
Indiana State Library

A E H
State House

B
Sheraton

C
Hilton Garden Inn

Hilton Indianapolis

2 3 17 17 Ohio 50 5 11 21

11 21 11

Indiana State Museum and IMAX Theater

Market
IndyGo Customer Service Center

Market Washington

Eiteljorg Museum

State Goverment Center

White River State Park

8 24
JW Marriott Complex

Washington
Marriott Westin Hotel

Embassy IRT Suites

Conrad Hotel

Hilbert Circle Theater

City County Building

8 8 11 12 13 14 22 55 8 22 14 55 12 13 14 22 55
Wellpoint

Hyatt Regency

Circle Centre

Maryland
Hampton Inn

J
Delaware

Victory Field

Canterbury Hotel

K
Bankers Life Fieldhouse

12 13

Alabama

Capitol

East

College

Indiana Convention Center

Omni Hotel

To Zoo To Airport

16 24 24
Crown Plaza

16
Union Station Amtrak/Greyhound

Homewood Suites

Vi rg in

South
Staybridge Suites

WHOLESALE DISTRICT
16

ia

South

South

22 55 55

Illinois

English

Comfort Suites

Holiday Inn Express

Lucas Oil Stadium

31 16

31

24

16

12 14

Fle

tch

ck y

Ke ntu

13

er

McCarty

FLETCHER PLACE

Vi rg a ini

22

Shelby

Shelter

Location
Ohio/Capitol WB Ohio/Illinois WB Ohio/Meridian WB Ohio/Pennsylvania WB Ohio/Capitol EB Ohio/Illinois EB Ohio/Pennsylvania EB Capitol/Market SB Washington/Delaware WB Delaware/Washington NB Maryland/Pennsylvania EB

Stop #
50300 10131 10136 10135 50400 50401 50402 10132 50747 10134 10133

Routes Serving
3 5, 5 8 15, 10 24, 15 34, 2437, 34 3, 8, 10, 50 37 50 I-70 FOUNTAIN 4 8, 10, 5 11, 8 12, 10 13, 11 14, 12 15, 1316, 14 17 22, 18 24, 19 25, 21 28, 2231, 24 31 34 55 37 SQUARE 38 39 50 55 2 3, 3 2, 4, 5, 17,15 18, 16 19, 21, 34,25 37,28 38, 39, 50, 4 8, 10, 5 11, 8 12, 10 13, 11 14, 12 15, 1316, 14 17 22, 18 24, 19 25, 21 28, 2231, 24 34 55 37 38 39 50 14 55 2 3, 3 2, 4, 5, 17,15 18, 16 19, 21, 34,25 37,28 38, 31 39, 50, 22 2 4, 4 5 11,812,11 14 17, 15 18, 16 19, 1721, 1822, 19 24 38, 25 39, 28 50, 31 55 38 39 50 55 2, 5, 8, 13,12 14, 13 15, 16, 24,21 25, 22 28, 31, 12 3 5, 5 3, 8, 10 8 10 3 5, 5 3, 8, 10 8 10 3 5, 5 3, 8, 10 8 10 2 4, 4 2, 11, 11 12, 12 13, 14, 21,19 22, 21 24, 22 25, 28, 13 15, 14 16, 15 17, 16 18, 1719, 18 24 31, 25 38, 28 39, 315538 39 55 8 11, 8, 14, 22,22 55 55 11 12, 1213, 13 14 2 4, 4 2, 11, 11 15, 15 16, 17, 28,25 31, 28 38, 31 39 38 39 16 18, 17 19, 18 21, 19 24, 2125, 24 2 4, 4 13 15, 14 16, 15 17, 16 18, 1719, 18 24 31, 25 38, 28 39, 315538 39 55 2, 11, 11 12, 12 13, 14, 21,19 22, 21 24, 22 25, 28,

A B C D E F G H I J K