Contents

Philosophy... 3 Aims and Objectives......4 Code of Ethics. 5 Code of Conduct. 8 Quality Area One: Educational Program and Practice .10 The Approved Learning Frameworks...10 Chapter Two Imp ementation o! "#LF. 13 Chapter Three C$rri%$ $m &eve opment and Imp ementation. 15 Chapter Fo$r 'rovision o! In!ormation( Assistan%e and Training to "d$%ators.. 18 "d$%ator)s *e !+Assessment.. 1, Chapter Five -onitoring( *$pport and *$pervision o! "d$%ators........(............................................. .1 Fami / &a/ Care in 0emote Lo%ations. .4 1isitors to "d$%ator)s 0esiden%e .4 Fami / &a/ Care "d$%ator Assistant. .5 Quality Area Two: Children s health and safety. .2 Chapter *i3 The 0eg$ ation 0e4$irements !or Chi dren)s 5ea th and *a!et/ .2 Chapter *even 5/giene 'ra%ti%es .6 Chapter "ight 7$trition( Food and 8everages( &ietar/ 0e4$irements............................................... 34 Chapter 7ine *$n 'rote%tion.. 38 Chapter Ten 9ater and *wimming 'oo sa!et/ ......... 40 Chapter " even In%idents( In:$ries and Tra$ma and I ness .4. *erio$s In%ident.43 Chapter Twe ve &ea ing In!e%tio$s &iseases 45 Administration o! First Aid46 Chapter Thirteen -edi%a Conditions 5. 1 Asthma -anagement...................................................................................................................... .5. . Anaph/ a3is -anagement................................................................................................................56 3 &ia;etes..............................................................................................................................................26 Chapter Fo$rteen "mergen%/ and eva%$ation....................................................................................61 Chapter Fi!teen &e iver/ and Co e%tion o! Chi dren65 Chi dren *ta/ in the 'remises.............................................................................................................62 Chapter *i3teen "3%$rsions..68

Chapter *eventeen < ass *a!et/.81 Chapter "ighteen Administration o! -edi%ation .......... 83 Chapter 7ineteen * eep and 0est.........(.......................................................................................86 Chapter Twent/ To;a%%o( dr$g and a %oho +!ree environment............................... ,. Quality Area Three: Physical environment (.....................................................................................,3 Chapter Twent/ =ne 'roviding a Chi d *a!e "nvironment ....................................................... ,3 Chapter Twent/ Two Assessment > Approva o! Fami / &a/ Care 0esiden%es..,5 Ann$a 0eassessment o! Fami / &a/ Care 0esiden%e.................................................................,5 ?ns$%%ess!$ Ann$a 0eview. ,2 Quality Area !our: "taffing Arrangements....(................................................................................ ,6 Chapter Twent/ Three @$a i!ied *ta!!ing !or Chi dren .................................................................,6 Chapter Twent/ Fo$r &etermining the 0esponsi; e 'erson 'resent.,, Chapter Twent/ Five Code o! Cond$%t !or Coordinator..103 Chapter Twent/ *i3 "ngagement o! "d$%ator ............................................................................105 Chapter Twent/ *even 'arti%ipation o! 1o $nteers and *t$dents.............................................108 Chapter Twent/ "ight Aeeping 0egister o! !ami / da/ %are ed$%ators....10, Chapter Twent/ 7ine Assessment o! "d$%ators( Assistants( Ad$ t at 0esiden%es 111 Quality Area !ive: #elationships with children113 Chapter Thirt/ Intera%tions with Chi dren....................................................................................113 Chapter Thirt/ =ne Chi dren "nro ment and =rientation .....(.................................................. 112 Quality Area "i$: Partnerships with !amilies and Communities ....... 1.0 Chapter Thirt/ Two 0e ationships with Fami ies .............(..1.0 Quality Area "even: %eadership and service management ..1.3 Chapter Thirt/ Three <overnan%e and -anagement o! the *ervi%e....1.3 Chapter Thirt/ Fo$r Con!identia it/ o! 0e%ords1.5 Chapter Thirt/ Five A%%eptan%e and 0e!$sa o! A$thoriBations ...............................................1.6 Chapter Thirt/ *i3 'a/ment o! Fees..133 Chapter Thirt/ *even &ea ing with Comp aints... 132 Chapter Thirt/ "ight "n!or%ement and Comp ian%e.................................................................. 13,

Philosophy

. The rights and ;est interests o! the %hi d are paramo$nt . Chi dren are s$%%ess!$ ( %ompetent and %apa; e earners . The prin%ip es o! e4$it/( in% $sion and diversit/ $nder ie the 7ationa Law That A$stra ia)s A;origina and Torres *trait Is ander %$ t$res are va $ed .That the ro e o! parents and !ami ies is respe%ted and s$pported . That ;est pra%ti%e is e3pe%ted in the provision o! ed$%ation and %are servi%es

In working in partnership with ea%h %hi d)s !ami / re%ogniBing ea%h !ami /)s individ$a it/ and parenta rights and responsi;i ities. The needs o! %hi dren !rom a %$ t$res( re igions( ;a%kgro$nds and a eve s o! a;i it/ sho$ d ;e met witho$t dis%rimination.

A %hi dren need to ;e %ared !or in a sa!e and h/gieni% environment. "d$%ator intera%tions with %hi dren m$st ens$re that %hi dren have the opport$nit/ to e3press their own individ$a it/( !ree / %hoose a%tivities and have a%%ess to earning e3perien%es to deve op their !$ potentia .

The dignit/ and rights o! ea%h individ$a %hi d sho$ d ;e respe%ted at a times. n $sing positive g$idan%e and that %hi d management te%hni4$es sho$ d not in% $de ph/si%a ( ver;a or emotiona p$nishment( in% $ding p$nishment that h$mi iates( !rightens or threatens a %hi d.

Con!identia it/ is the pro%ess ;/ whi%h the right !or priva%/ is prote%ted. The re ationship ;etween "d$%ators and %o+ordination $nit sta!! p a%es va $e on diversit/( teamwork( m$t$a respe%t( $nderstanding and pro!essiona ism.

It is ne%essar/ !or a "d$%ators and sta!! to enhan%e persona and pro!essiona ski s and keep in to$%h with %$rrent trends and resear%h in the %hi d%are area. n operating within a eve s o! <overnment 0eg$ ations( A%ts and Agreements. 9e adhere to

the A$stra ian "ar / Chi dhood Asso%iation Code o! "thi%s.

=$r passion and %ommitment is to assist %hi dren to grow to ;e %on!ident and so%ia / %ompetent mem;ers o! the %omm$nit/ who engage respe%t!$ / with others as the/ positive / em;ra%e the diversit/ o! e3perien%es o!!ered in i!e. The *ervi%e em;ra%es the prin%ip es o! A%%ess and "4$it/( Fairness and *o%ia C$sti%e and wi ens$re that a %hi dren and !ami ies a%%essing the servi%e are treated with dignit/ and respe%t.
9e ;e ieveD The ;est interest o! the %hi d is the primar/ %onsideration.

In working in partnership with ea%h %hi d)s !ami / re%ogniBing ea%h !ami /)s individ$a it/ and parenta rights and responsi;i ities.

The needs o! %hi dren !rom a %$ t$res( re igions( ;a%kgro$nds and a eve s o! a;i it/ sho$ d ;e met witho$t dis%rimination.

A %hi dren need to ;e %ared !or in a sa!e and h/gieni% environment. "d$%ator intera%tions with %hi dren m$st ens$re that %hi dren have the opport$nit/ to e3press their own individ$a it/( !ree / %hoose a%tivities and have a%%ess to earning e3perien%es to deve op their !$ potentia .

The dignit/ and rights o! ea%h individ$a %hi d sho$ d ;e respe%ted at a times. In $sing positive g$idan%e and those %hi d management te%hni4$es sho$ d not in% $de ph/si%a ( ver;a or emotiona p$nishment( in% $ding p$nishment that h$mi iates( !rightens or threatens a %hi d.

Con!identia it/ is the pro%ess ;/ whi%h the right !or priva%/ is prote%ted. The re ationship ;etween ed$%ators and %o+ordination $nit sta!! p a%es va $e on diversit/( teamwork( m$t$a respe%t( $nderstanding and pro!essiona ism.

It is ne%essar/ !or a ed$%ators and sta!! to enhan%e persona and pro!essiona ski s and keep in to$%h with %$rrent trends and resear%h in the %hi d%are area.

In operating within a eve s o! <overnment 0eg$ ations( A%ts and Agreements( we adhere to the A$stra ian "ar / Chi dhood Asso%iation Code o! "thi%s.

0e evant Laws and other 'rovisionsD The aws and other provisions a!!e%ting this po i%/ in% $deD

"d$%ation and Care *ervi%es 7ationa Law A%t( "d$%ation and Care *ervi%es 7ationa

0eg$ ations

A @$a it/ 'rin%ip es ?7 Convention =n the 0ights o! the Chi d ?niversa &e% aration o! 5$man 0ightsE retrieved 6th *ept .010 !rom( http DFFwww.%irp. org F i;rar/F ethi%sF ?7 + h$manF

Aims and Objectives

The o;:e%tives are to operate a *ervi%e thatD

'rovides 4$a it/ %hi d %are ;/ 4$a i!ied and %ommitted *ta!! and ed$%ators who %ater !or the so%ia ( emotiona ( ph/si%a and inte e%t$a deve opmenta needs o! /o$ng %hi dren.

'rovides a ! e3i; e %hi d%are servi%e that o!!ers %are in response to the needs o! the %omm$nit/.

Fa%i itates the p a%ement o! %hi dren in a non+dis%riminator/ manner a%%ording to the needs o! !ami ies.

"ndeavors to o!!er %are !or %hi dren with additiona needs in% $ding %hi dren with disa;i ities and spe%i!i% %$ t$ra and re igio$s re4$irements( taking into a%%o$nt the views o! parents and spe%ia ists. Advi%e ma/ a so ;e so$ght !rom re evant s$pport agen%ies.

'romotes $nderstanding( to eran%e and m$t$a respe%t !or ea%h other thro$gh %omm$ni%ation( ed$%ation and training.

Invo ves Chi dren( 'arents( *ta!! and Comm$nit/ mem;ers in the *ervi%e thro$gh gaining their inp$t into *ervi%e programming( pra%ti%es and po i%ies.

'romotes %ooperation ;etween the *ervi%e and other %omm$nit/ thro$gh networking

0evision 0egister

Code of Ethics

The *ervi%e endorses the A"CA GA$stra ian "ar / Chi dhood Asso%iationH Code o! "thi%s as !o owsD

I. In re ation to %hi dren( I wi

1. A%t in the ;est interests o! a %hi dren. .. 0espe%t the rights o! %hi dren as enshrined in the ?nited 7ations Convention on the 0ights o! the Chi d GL,,1H and %ommit to advo%ating !or these rights. 3. 0e%ogniBe %hi dren as a%tive %itiBens parti%ipating in di!!erent %omm$nities s$%h as !ami /( %hi dren)s servi%es and s%hoo s. 4. 9ork with %hi dren to he p them $nderstand that the/ are g o;a %itiBens with shared responsi;i ities to the environment and h$manit/. 5. 0espe%t the spe%ia re ationship ;etween %hi dren and their !ami ies and in%orporate this perspe%tive in a m/ intera%tions with %hi dren. 2. Create and maintain sa!e( hea th/ environments( spa%es and p a%es( whi%h enhan%e %hi dren)s earning( deve opment( engagement( initiative( se !+worth( dignit/ and show respe%t !or their %ontri;$tions. 6. 9ork to ens$re %hi dren and !ami ies with additiona needs %an e3er%ise their rights. 8. A%know edge the $ni4$eness and potentia o! a %hi dren( in re%ognition that en:o/ing their %hi dhood witho$t $nd$e press$re is important. ,. A%know edge the ho isti% nat$re o! %hi dren)s earning and the signi!i%an%e o! %hi dren)s %$ t$ra and ing$isti% identities.

10. 9ork to ens$re %hi dren are not dis%riminated against on the ;asis o! gender( age( a;i it/( e%onomi% stat$s( !ami / str$%t$re( i!est/ e( ethni%it/( re igion( ang$age( %$ t$re( or nationa origin. 11. A%know edge %hi dren as %ompetent earners( and ;$i d a%tive %omm$nities o! engagement and in4$ir/. 1.. 5onor %hi dren)s right to p a/( as ;oth a pro%ess and %onte3t !or earning. . In 0e ation to Fami ies( I wi 1+. Listen to and earn !rom !ami ies( in order to a%know edge and ;$i d $pon their strengths and %ompeten%ies( and s$pport them in their ro e o! n$rt$ring %hi dren. .. Assist ea%h !ami / to deve op a sense o! ;e onging and in% $sion. 3. &eve op positive re ationships ;ased on m$t$a tr$st and open %omm$ni%ation. 6

4. &eve op partnerships with !ami ies and engage in shared de%ision making where appropriate. 5( A%know edge the rights o! !ami ies to make de%isions a;o$t their %hi dren. 2. 0espe%t the $ni4$eness o! ea%h !ami / and strive to earn a;o$t their %$ t$re( str$%t$re( i!est/ e( %$stoms( ang$age( ;e ie!s and kinship s/stems. 6. &eve op shared p anning( monitoring and assessment pra%ti%es !or %hi dren)s earning and %omm$ni%ate this in wa/s that !ami ies $nderstand. 8. A%know edge that ea%h !ami / is a!!e%ted ;/ the %omm$nit/ %onte3ts in whi%h the/ engage. ,. 8e sensitive to the v$ nera;i ities o! %hi dren and !ami ies and respond in wa/s that empower and maintain the dignit/ o! a %hi dren and !ami ies. 10. -aintain %on!identia it/ and respe%t the right o! the !ami / to priva%/. . In 0e ation to Co eag$es( I wi 1. "n%o$rage m/ %o eag$es to adopt and a%t in a%%ordan%e with this Code( and take a%tion in the presen%e o! $nethi%a ;ehaviors. .. 8$i d %o a;orative re ationships ;ased on tr$st( respe%t and honest/. 3. A%know edge and s$pport the persona strengths( pro!essiona e3perien%e and diversit/ whi%h m/ %o eag$es ;ring to their work. 4. -ake ever/ e!!ort to $se %onstr$%tive methods to manage di!!eren%es o! opinion in the spirit o! %o egia it/. 5( *hare and ;$i d know edge( e3perien%es and reso$r%es with m/ %o eag$es. 2. Co a;orate with m/ %o eag$es to generate a %$ t$re o! %ontin$a re! e%tion and renewa o! high+4$a it/ pra%ti%es in ear / %hi dhood. 1. In 0e ation to Comm$nities( I wi L. Learn a;o$t the %omm$nities that I work within and ena%t %$rri%$ $m programs whi%h are responsive to those %onte3ts and %omm$nit/ priorities. .. Conne%t with peop e( servi%es and agen%ies within the %omm$nities that s$pport %hi dren and !ami ies. 3. 'romote shared aspirations amongst %omm$nities in order to enhan%e %hi dren)s hea th and we ;eing. 4. Advo%ate !or the deve opment and imp ementation o! aws and po i%ies that promote %hi d+!riend / %omm$nities and work to %hange those that work against %hi d and !ami / we ;eing. 5. ?ti iBe know edge and resear%h to advo%ate !or $niversa a%%ess to a range o! high+4$a it/ ear / %hi dhood programs !or a %hi dren. 2. 9ork to promote %omm$nit/ $nderstanding o! how %hi dren earn( in order that appropriate s/stems o! assessment and reporting are $sed to ;ene!it %hi dren. 1. In 0e ation to *t$dents( I wi 1. A!!ord pro!essiona opport$nities and reso$r%es !or st$dents to demonstrate their 7

%ompeten%ies. .. A%know edge and s$pport the persona strengths( pro!essiona know edge( diversit/ and e3perien%e whi%h st$dents ;ring to the earning environment. 3. -ode high+4$a it/ pro!essiona pra%ti%es. 4. Anow the re4$irements o! the st$dents) individ$a instit$tions and %omm$ni%ate open / with the representatives o! that instit$tion. 5. 'rovide ongoing %onstr$%tive !eed;a%k and assessment that is !air and e4$ita; e. 2. Imp ement strategies that wi empower st$dents to make positive %ontri;$tions to the workp a%e. 6. -aintain %on!identia it/ in re ation to st$dents. 1 . In 0e ation to -/ "mp o/er( wi 1. *$pport workp a%e po i%ies( standards and pra%ti%es that are !air( non+dis%riminator/ and are in the ;est interests o! %hi dren and !ami ies. .. 'romote and s$pport ongoing pro!essiona deve opment within m/ work team. 3. Adhere to aw!$ po i%ies and pro%ed$res and( when there is %on! i%t( attempt to e!!e%t %hange thro$gh %onstr$%tive a%tion within the organiBation or seek %hange thro$gh appropriate pro%ed$res. 1 . n 0e ation to m/se ! as a 'ro!essiona ( I wi 1+. 8ase m/ work on %ontemporar/ perspe%tives on resear%h( theor/( %ontent know edge( high+4$a it/ ear / %hi dhood pra%ti%es and m/ $nderstandings o! the %hi dren and !ami ies with whom I work. .. 0egard m/se ! as a earner who $ndertakes re! e%tion( %riti%a se !+st$d/( %ontin$ing pro!essiona deve opment and engages with %ontemporar/ theor/ and pra%ti%e. 3. *eek and ;$i d %o a;orative pro!essiona re ationships.

4. A%know edge the power dimensions within pro!essiona re ationships. 5. A%t in wa/s that advan%e the interests and standing o! m/ pro!ession. 2. 9ork within the imits o! m/ pro!essiona ro e and avoid misrepresentation o! m/ pro!essiona %ompeten%e and 4$a i!i%ations( 6. -entor other ear / %hi dhood pro!essiona s and st$dents. 8. Advo%ate in re ation to iss$es that impa%t on m/ pro!ession and on /o$ng %hi dren and their !ami ies. ,. "n%o$rage 4$a ities and pra%ti%es o! eadership within the ear / %hi dhood pro!ession.

1 . In 0e ation to the Cond$%t o! 0esear%h( I wi

1. 0e%ogniBe that resear%h in% $des m/ ro$tine do%$mentation and investigations o! %hi dren)s earning and deve opment( as we as more !orma resear%h pro:e%ts $ndertaken with and ;/ e3terna ;odies. .. 8e responsive to %hi dren)s parti%ipation in resear%h( negotiating their invo vement taking a%%o$nt o! matters s$%h as sa!et/( !atig$e( priva%/ and their interest. 3. *$pport resear%h to strengthen and e3pand the know edge ;ase o! ear / %hi dhood( and where possi; e( initiate( %ontri;$te to( !a%i itate and disseminate s$%h resear%h. 4. -ake ever/ e!!ort to $nderstand the p$rpose and va $e o! proposed resear%h pro:e%ts and make in!ormed de%isions as to the parti%ipation o! m/se !( %o eag$es( %hi dren( !ami ies and %omm$nities. 5. "ns$re resear%h in whi%h I am invo ved meets standard ethi%a pro%ed$res in% $ding in!ormed %onsent( opport$nit/ to withdraw and %on!identia it/. 2. "ns$re that images o! %hi dren and other data are on / %o e%ted with in!ormed %onsent and are stored and $ti iBed a%%ording to egis ative and po i%/ re4$irements. 6. 0epresent the !indings o! a resear%h a%%$rate /. Code of Conduct The Code o! Cond$%t is a set o! r$ es o$t ining standards o! a%%epta; e %ond$%t in the %o$rse o! r$nning the Fami / &a/ Care ;$siness. t makes it % ear to a peop e what is e3pe%ted and red$%es %on!$sion and possi; e %on! i%t.

A parti%ipants + -anagement( sta!! and "d$%ators( have a d$t/ to present themse ves in an ethi%a ( %onsistent( respe%t!$ ( responsi; e manner whi e maintaining %on!identia it/( at a times. Intera%tions ;etween ed$%ators( Co+ordination ?nit *ta!!( Chi dren and 'arents are to ;e %ond$%ted in this manner.
Code of Practice:

n %ond$%ting the Fami / &a/ Care servi%e we wi A%t with integrit/ and honest/.
-aintain a !ami / !o%$sed approa%h. &e iver servi%es in a pro!essiona manner. A%t in a wa/ that is respe%t!$ to a stakeho ders. 8e e!!e%tive and open in o$r %omm$ni%ation. Treat a in!ormation %on!identia /.

Code of &ehavior: 9e wi D Treat the genera p$; i%( %hi dren( parents( other ed$%ators and Coordination $nit in a manner %onsistent with a%%epta; e %omm$nit/ standards( maintaining a %o$rteo$s approa%h and re!raining !rom impo ite( a;$sive or o!!ensive ;ehavior. 8e honest and !air with others. 0espe%t %$ t$ra di!!eren%es. 'rovide a we %oming( in% $sive and sa!e environment !or a peop e asso%iated with the servi%e. "n%o$rage open %omm$ni%ation ;etween a %hi dren( parents( "d$%ators and sta!!. Avoid ;ringing the F&C servi%e into disrep$te ;/ p$; i% %riti%ism( !e ow ed$%ators( Coordination $nit sta!! and !ami ies( A%t in a%%ordan%e with e4$a opport$nit/ egis ation( =%%$pationa 5ea th and *a!et/ egis ation and the vario$s egis ation( standards and po i%ies that app /. =;serve the %orre%t ines o! responsi;i it/( and raise a %on%erns( iss$es( pro; ems with the appropriate F&C team mem;er as soon as possi; e. 8e impartia in rea%hing de%isions and ;e prepared to a%%ept the responsi;i it/ asso%iated with that de%ision. Treat %on!identia dis%$ssions with the stri%test %on!iden%e.

10

Quality Area One: Educational Program and Practice

The Approved %earning !ramewor's ?nder the "d$%ation and Care *ervi%es 7ationa Law A%t .010 that approved providers and nominated s$pervisors m$st ens$re that a program is de ivered to a %hi dren ;eing ed$%ated and %ared !or ;/ the servi%e thatD aH Is ;ased on an approved earning !rameworkE and ;H Is de ivered in a manner that a%%ords with the approved earning !rameworkE and %H Is ;ased on the deve opmenta needs( interests and e3perien%es o! ea%h %hi dE and dH Is designed to take into a%%o$nt the individ$a di!!eren%es o! ea%h %hi d. The nationally approved learning framewor's include:

&eing( &elonging( &ecoming: The Early )ears %earning !ramewor' The aim o! the "ar / #ears Learning Framework is to e3tend and enri%h %hi dren)s earning !rom ;irth to !ive /ears and thro$gh the transition to s%hoo . t was deve oped to assist $s to provide

/o$ng %hi dren with opport$nities to ma3imiBe their potentia and deve op a !o$ndation !or !$t$re s$%%ess in earning.
*y Time( Our Place: !ramewor' for school age care in Australia This do%$ment aims to e3tend and enri%h the we ;eing and deve opment o! s%hoo age %hi dren in ed$%ation and %are settings. The -/ Time( =$r ' a%eD Framework !or s%hoo age %are in A$stra ia G-/ Time( =$r ' a%eH a%know edges time and p a%e as %hi dren engage in a range o! p a/ and eis$re e3perien%es that a ow them to !ee happ/( sa!e and re a3ed( intera%t with !riends( pra%ti%e so%ia ski s( so ve pro; ems( tr/ new a%tivities and earn i!e ski s. This Framework( whi%h is strong / inked to the "ar / #ears Learning Framework( e3tends the prin%ip es( pra%ti%es and o$t%omes to a%%ommodate the %onte3ts and age range o! the %hi dren and /o$ng peop e who attend s%hoo age %are settings.

Principles( Practice and %earning Outcomes

11

The "ar / #ears Learning Framework and -/ Time( =$r ' a%e p$t %hi dren)s earning at the %ore and %omprise three inter+re ated e ementsD 'rin%ip es( 'ra%ti%e and Learning =$t%omes. The "ar / #ears Learning Framework has a str$%t$re provided ;/ three ke/ e ements + 'rin%ip es( 'ra%ti%es and Learning =$t%omes. These he p $s to re! e%t a;o$t o$r work( to appropriate / p an o$r programs !or %hi dren and g$ide $s on how we work with %hi dren( their !ami ies and o$r %omm$nit/. A three e ements are !$ndamenta to ear / and midd e %hi dhood pedagog/ and %$rri%$ $m de%ision making. 'rin%ip esD 'rin%ip es re ates to o$r ;e ie!s and va $es. The "ar / #ears Learning Framework provides $s with 'rin%ip es to g$ide $s in o$r work with %hi dren and !o%$ses on assisting ea%h individ$a %hi d to make progress towards the Learning =$t%omes. The !ive prin%ip es are the !o owing + 1. *e%$re( respe%t!$ and re%ipro%a re ationships + having an $nderstanding and ;eing aware o! %hi dren)s tho$ghts and !ee ings. 'ositive / intera%ting with ea%h individ$a %hi d in their earning and s$pport the deve opment o! a %hi d)s sense o! we ;eing. .. 'artnerships + working in partnerships with !ami ies within the ear / %hi dhood setting. Creating a warm and we %oming environment !or a %hi dren and their !ami ies. Co a;orating with %hi d%are pro!essiona s( parents( peop e within the %omm$nit/ to ens$re earning e3perien%es are meaning!$ !or the %hi dren. 3. 5igh "3pe%tations and e4$it/ + ;e ieving that a %hi dren are a; e to s$%%eed( regard ess o! %$ t$ra diversit/ and a;i ities. 5aving high e3pe%tations !or a %hi dren in their a%hievement in earning. "ns$re that a %hi dren have opport$nities to a%hieve earning o$t%omes. 4. 0espe%t !or diversit/ + respe%ting( va $ing and re! e%ting the va $es and ;e ie!s o! !ami ies *how %onsideration and respe%t o! %$ t$res( ang$ages( histories( traditions( !ami / i!est/ e pra%ti%es o! a !ami ies. 'romote a greater $nderstanding o! A;origina and Torres *trait Is anders. 5. =ngoing earning and re! e%tive pra%ti%es + %ontin$a / improve pro!essiona know edge and earning pra%ti%es. 1a $e the o%a know edge o! !ami ies and the %omm$nIt/. "ngage in ongoing earning o! phi osoph/( ethi%s and pra%ti%e. <ather in!ormation that s$pports %hi dren)s deve opmenta earning Practices 1. 'ra%ti%es re ates to how we p$t o$r 'rin%ip es into a%tion ;/ working together with %hi dren( their !ami ies and within o$r %omm$nit/. The "ar / #ears Learning Framework promotes %hi dren)s earning ;/ drawing $pon a repertoire o! pedagogi%a pra%ti%es G$sing o$r ski s and know edge that ena; e $s to he p %hi dren to earnH ;/ + 2. 5o isti% approa%hes + tea%hing and earning thro$gh re%ognition o! the mind( ;od/ and spirit. 'a/ing attention to a %hi d)s ph/si%a ( persona ( so%ia > emotiona ( %ognitive and spirit$a we ;eing aspe%ts o! earning. Foster and enhan%e %hi dren)s $nderstanding o! the nat$ra environment and the %onne%tions ;etween the peop e( p ants( anima s and 12

the and.

3. 0esponsiveness to %hi dren + ;eing aware and responding to ea%h individ$a %hi d)s
strengths( a;i ities and emerging interests. 1a $e and !$rther deve op %hi dren)s strengths( interests( ski s( a;i ities and know edge to !$rther e3tend their earning. 4. Learning thro$gh p a/ + provides an end ess amo$nt o! opport$nities !or %hi dren to e3p ore( dis%over( %reate and imagine. ' a/ e3tends %hi dren)s thinking and promotes a hands on approa%h to earning. Create a earning environment whi%h en%o$rages %hi dren to ;$i d on %hi dren)s earning in positive wa/s. 5. Intentiona tea%hing + tea%hing that is de i;erate( p$rpose!$ and tho$ght!$ . A%tive / promote %hi dren)s earning thro$gh %ha enging e3perien%es and intera%tions. ?se strategies to e3tend on %hi dren)s pro; em so ving and thinking s$%h as demonstrating( e3p aining and 4$estioning. 2. Learning environments + respond to the interests and needs o! the %hi dren. 8oth IndoorFo$tdoor environments o!!er %hi dren and !ami ies to %ontri;$te ideas( 4$estions interests and promote %hi dren)s $nderstanding a;o$t their responsi;i it/ to %are !or their environment. 'rovide a range o! opport$nities !or individ$a and shared e3perien%es. 6. C$ t$ra %ompeten%e + %e e;rates the ;ene!its o! diversit/ and has the a;i it/ to $nderstand and a%know edge di!!eren%es. "!!e%tive / %omm$ni%ate and intera%t with %hi dren( !ami ies and mem;ers o! the %omm$nit/ a%ross %$ t$res. <ain know edge( $nderstanding and a positive attit$de towards %$ t$ra di!!eren%es. 8. Contin$it/ o! earning and transitions + ;$i ding on ea%h %hi d)s past and present e3perien%es ena; es them to !ee se%$re( %on!ident and %onne%ted to peop e( events and sit$ations that the/ are !ami iar with. Transitions ;etween settings o!!er opport$nities and %ha enges. Assist %hi dren in $nderstanding the traditions( ro$tines and pra%ti%es o! the settings to ease the transition pro%ess and to he p dea with an/ %hanges that ma/ o%%$r. ,. Assessment !or earning + re ates to the pro%ess o! gathering and ana /Bing in!ormation as eviden%e a;o$t what %hi dren $nderstand and their a;i ities. An ongoing %/% e o! p anning( do%$menting and eva $ating ea%h %hi d)s earning whi%h ena; es $s to s$pport and e3tend %hi dren)s earning. t sho$ d in% $de a variet/ o! methods as a %hi dren demonstrate their earning in di!!erent wa/s. %earning Outcomes Learning =$t%omes en%o$rages %hi d%are pro!essiona s to tra%k what %hi dren %an do( *$pports and g$ides individ$a earning programs !or %hi dren. t provides re!eren%e points whi%h %an ;e $sed to identi!/ a %hi d)s progression. The Learning =$t%omes are re evant to %hi dren o! a ages G;irth to !ive /earsH and a%know edges that ea%h individ$a %hi d earning progresses at their own rate. n the "ar / #ears Learning Framework there are !ive Learning =$t%omes and $nder ea%h o! the o$t%omes there are ;road goa s whi%h provide ke/ %omponents o! earning that ma/ ;e o;served in %hi dren as the/ earn.

13

0eg$ ation re4$ires that an ed$%ationa program %ontri;$tes to the !o owing o$t%omes !or ea%h %hi dD 1. the %hi d wi have a strong sense o! identit/ .. the %hi d wi ;e %onne%ted with and %ontri;$te to their wor d

3. the %hi d wi have a strong sense o! we ;eing 4. the %hi d wi ;e a %on!ident and invo ved earner( and 5. the %hi d wi ;e an e!!e%tive %omm$ni%ator.

Chapter Two +mplementation of E)%! The 7ationa @$a it/ *tandards re4$ires ed$%ationa program and pra%ti%e is stim$ ating( engaging and enhan%es %hi dren)s earning and deve opment. The program n$rt$res the deve opment o! i!e ski s and %omp ements %hi dren)s e3perien%es( opport$nities and re ationships at the servi%e( at home and in the %omm$nit/. The program !or ea%h %hi d takes into a%%o$nt their strengths( %apa;i ities( %$ t$re( interests and e3perien%es. n order to engage %hi dren a%tive / in earning( ed$%ators identi!/ %hi dren)s strengths and interests( %hoose appropriate tea%hing strategies and design the earning environment. 5ands =n A%adem/ Fami / &a/ Care $nderstands that the !rameworks s$pport a mode o! %$rri%$ $m de%ision+making as an ongoing %/% e. This invo ves ed$%ators drawing on their pro!essiona know edge( in% $ding their in+depth know edge o! ea%h %hi d. 9orking in partnership with !ami ies( ed$%ators $se the Learning =$t%omes to g$ide their p anning !or %hi dren)s earning. Policy 5ands =n A%adem/ Fami / &a/ Care)s pra%ti%es re! e%tD

+ the $ni4$eness o! the %omm$nit/ in whi%h the servi%e is o%ated + the e3perien%es o! the peop e at the servi%e + di!!erent approa%hes to and priorities !or %hi dren)s earning( deve opment and %are + ed$%ators) !ami iarit/ with ea%h %hi d)s i!e( e3perien%es and earning o$tside the servi%e + p anned e3perien%es that $pho d %hi dren)s rights to have their %$ t$res and identities
a%know edged and va $ed

+ ed$%ators $sing %hi dren)s rea + i!e e3perien%es to engage %hi dren in earning opport$nities + ed$%ators( %oordinators and %hi dren demonstrating a positive attit$de towards diversit/ and
A$stra ia)s A;origina and Torres *trait s ander heritage

+ nominated s$pervisorE ed$%ators and %oordinators providing opport$nities !or %hi dren to
;roaden their $nderstanding o! the wor d in whi%h the/ ive.
14

Procedures

At 5ands =n A%adem/ Fami / &a/ Care 'rogram ' anning( assessment and eva $ation are

ongoing pro%esses that $nderpin the ed$%ationa program and invo ve ed$%ators in thinking a;o$t what is o!!ered and wh/ is o!!ered on a dai / ;asis. ' anning invo ves o;serving( gathering and interpreting in!ormation a;o$t %hi dren to in!orm the preparation o! environments and e3perien%es that engage and are meaning!$ !or them. t a so invo ves providing !ami ies with man/ gen$ine opport$nities to %ontri;$te to the deve opment o! ed$%ationa goa s and priorities !or their %hi d. 0e! e%ting on and do%$menting %hi dren)s e3perien%es and earning !orms the ;asis o! !$t$re p anning. Tea%hing -ateria D 1. 8e onging( 8eing and 8e%omingD The "ar / #ears Learning Framework !or A$stra ia .. -/ Time =$r ' a%eD a Framework !or *%hoo Aged Chi dren The "ar / #ears Learning Framework is a g$ide !or ear / %hi dhood ed$%ators and other pro!essiona s who work with /o$ng %hi dren and their !ami ies. t a%know edges the diverse nat$re o! A$stra ian so%iet/ and strong / s$pports in% $sive pra%ti%es. The "#LF o$t ines the ke/ prin%ip es and signi!i%ant pra%ti%es that $nderpin and g$ide the work o! a ear / %hi dhood ed$%ators and % ari!ies %$rrent $nderstandings a;o$t how /o$ng %hi dren earn. The Framework %onve/s the highest e3pe%tations !or a %hi dren)s earning !rom ;irth to !ive /ears and thro$gh the transitions to s%hoo . t %omm$ni%ates these e3pe%tations thro$gh the !o owing !ive Learning =$t%omesD 1H Chi dren have a strong sense o! identit/ .H Chi dren are %onne%ted with and %ontri;$te to their wor d 3H Chi dren have a strong sense o! we ;eing 4H Chi dren are %on!ident and invo ved earners 5H Chi dren are e!!e%tive %omm$ni%ators. At 5ands =n A%adem/ Fami / &a/ Care( 7ominated s$pervisor( ed$%ators and %oordinators deve op the program ;ased on the know edge o! ea%h %hi d so that the e3perien%es( intera%tions and ro$tines ea%h %hi d engages in are re evant to them( respe%t!$ o! their ;a%kgro$nd and re%ogniBe and ;$i d on their %$rrent interests and a;i ities.

15

9e ;e ieve that %riti%a re! e%tion and %are!$ p anning in%rease the va $e o! %hi dren)s time in ed$%ation and %are ;/ ens$ring the ed$%ationa program and pra%ti%e responds to %hi dren)s interests and s%a!!o ds their earning.

Chapter Three Curriculum ,evelopment and +mplementation Policy

To ens$re that %hi dren re%eive a n$rt$ring and stim$ ating ed$%ation and %are( that promotes the a%hievement o! earning o$t%omes. At 5ands =n A%adem/ Fami / &a/ Care Chi dren re%eive a program o! a%tivities and e3perien%es with an emphasis on p a/+;ased earningE the approved Learning Framework wi ;e $sed as the ;asis !or "d$%ators to work with !ami ies to deve op earning programs responsive to %hi dren)s ideas( interests( strengths and a;i ities. 'arents are en%o$raged to provide inp$t to program deve opment P#OCE,-#E" ./ !ramewor' "d$%ators wi $se the "ar / #ears Learning Framework do%$ment J8e onging( 8eing >8e%omingJ when p anning( imp ementing( eva $ating > do%$menting a%tivities and e3perien%es !or ;a;ies and %hi dren $nder s%hoo age in their %are. "d$%ators wi $se the Framework !or *%hoo Aged Care n A$stra ia do%$ment J-/ Time =$r ' a%eJ when p anning( imp ementing( eva $ating and do%$menting a%tivities and e3perien%es !or s%hoo aged %hi dren in their %are. 0/ Planning To a%hieve the earning o$t%omes the %$rri%$ $mFprogram o! a%tivities is ;ased on the individ$a needs and interests o! ea%h %hi d as identi!ied ;/ ed$%atorsD a. o;servations o! ea%h %hi d d$ring p a/ ;. dis%$ssions with ea%h %hi d as appropriate %. dis%$ssions with the %hi d)s parents d. know edge o! %hi d deve opment

16

The a%tivities and e3perien%es are designed to stim$ ate and deve op ea%h %hi d)s so%ia ( ph/si%a ( emotiona ( ang$age and %reative potentia E the %o+ordination $nit provides assistan%e !or ed$%ators ;/ o!!ering reso$r%es and training(

The %$rri%$ $mFprogram o! a%tivities and e3perien%es wi o!!er %hi dren opport$nities !orD a. %reative e3pression and ang$age deve opment a%hieved thro$gh reg$ ar sessions o! reading and te ing stories( drama( m$si%( movement( singing( drawing or painting ;. so%ia intera%tion a%hieved thro$gh a%tivities invo ving the who e gro$p %. reso$r%es that are in% $sive o! the vario$s %$ t$res( i!est/ es and a;i ities re! e%ted within o$r so%iet/ d. e3p oration o! the environment e. the deve opment o! se !+he p ski s in a range o! areas eg( going to the toi et( washing hands( remem;ering a hat( %aring !or ;e ongings and parti%ipation in ho$seho d ro$tines !. movement a%tivities and ro e p a/ ena; ing opport$nities !or growth( motor( %ognitive and so%ia deve opment g. s%hoo age %hi dren to deve op a sense o! %omm$nit/ partnership. h. an/ $se o! te evision( %omp$ter or e e%troni% games is %hi d !o%$sed( %are!$ / p anned( monitored and is $sed to %omp ement other a%tivities o!!ered in the %$rri%$ $mFprogram In re ation to the %$rri%$ $mFprogram( parentsFg$ardians are en%o$raged to parti%ipate and provide !eed;a%k as a; e eg( attending a spe%ia e3%$rsion( providing a spe%ia a%tivit/ "d$%ators maintain $p+to+date ski s in %$rri%$ $m p anningFprogramming and know edge o! %hi dren)s deve opment thro$gh pro!essionaI deve opment opport$nities "d$%ators ens$re opport$nities are avai a; e !or s%hoo aged %hi dren to %omp ement their s%hoo e3perien%es and s$%%esses as we as their individ$a interest and home e3perien%es 1/ +mplementation "d$%ators ens$re that the %$rri%$ $mFprogram is %hi d ed and ! e3i; e to a ow %hi dren to ;$i d on their dis%overies or spontaneo$s interests thro$gho$t the da/ The ed$%ator wi provide an environment that a ows %hi dren !ree se e%tion o! a%tivities where possi; e( reg$ ar o$tings and spe%ia events are p anned to enri%h %hi dren)s e3perien%es( !or e3amp e a i;rar/ e3%$rsion or a visitor to provide an a%tivit/ in the home. The ed$%ator wi provide ade4$ate and s$!!i%ient e4$ipment to s$pport the %$rri%$ $m Fprogram o! a%tivitiesE $ti iBe parent know edge as we as the reso$r%es provided ;/ 17

pro!essiona and %omm$nit/ organiBations to ens$re %$ t$ra re evan%/. =pport$nities !or indoor and o$tdoor ph/si%a a%tivities are in% $ded thro$gho$t the da/ "d$%ators wi set %ha enging ;$t a%hieva; e goa s to enhan%e %hi dren)s se ! %on!iden%e "d$%ators wi en%o$rage a %hi dren to have a positive attit$de towards their own and others a%hievements( %$ t$res( i!est/ es and a;i ities

2/ ,ocumentation "d$%ators keep a written re%ord o! the proposed str$%t$re o! the %hi dren)s da/ as a &ai / 0o$tine and a re%ord o! a%tivities( p anned > $np anned( maintained as the %$rri%$ $mFprogramE %oordinators assists ed$%ators in the deve opment o! these re%ords The %$rri%$ $mFprogram o!!ered to %hi dren is disp a/ed !or parentsFg$ardian to view make %omment and provide inp$t into !$t$re p anning "d$%ators re! e%t on the e3perien%es provided to ea%h %hi d and eva $ate the e!!e%tiveness o! that e3perien%e and ook at wa/s on how it %an ;e improved or e3tended "d$%ators make avai a; e to parentFg$ardian( individ$a %hi dren)s assessmentsFdeve opmenta re%ords( &ai / 0o$tine and 'rogram o! a%tivities and in!ormation a;o$t the %hi d)s progress and interestsE %o+ordination $nit assists ed$%ators to deve op and maintain a s$ita; e re%ording method 3/ "upport Coordinator ?nit s$pp ies ed$%ators with $pdated reso$r%es( training and %$rrent iterat$re when avai a; eE Coordination $nit provides in!ormation regarding s$ita; e reso$r%es to deve op %hi dren)s interests a nd deve opment Coordinators o!!er opport$nities( s$%h as p a/gro$p( !or "d$%ators to o;serve imp ementation o! %$rri%$ $m ! program strategies and !or %hi dren to e3perien%e di!!erent opport$nities

18

Chapter !our Provision of lnformation( Assistance and Training to Educators Policy 5ands =n A%adem/ Fami / &a/ Care en%o$rages "d$%ators to $ndertake pro!essiona deve opment ;/ p anning and providing opport$nities !or training and other e3perien%es that are ike / to enhan%e their know edge( ski s and a;i ities. The *ervi%e re%ogniBes the importan%e o! persona and pro!essiona deve opment ;oth !or the "d$%ator and the %hi dren in their %are and is %ommitted to providing an ongoing training program to ena; e them to ;etter $nderstand and meet %hi dren)s deve opmenta needs. Procedure n!ormation( Assistan%e and Training to "d$%ators wi !o%$s onD .%hi dren initiating and %ontri;$ting to p a/ e3perien%es emerging !rom their own ideas .%hi dren a%%essing a variet/ o! open ended reso$r%es and materia s .%hi dren)s !a%ia and vo%a responses( and s$stained %on%entration indi%ating their deep invo vement in e3perien%es that are ri%h and meaning!$ to them .%hi dren attending and giving %$ t$ra %$es that the/ are istening to and $nderstanding what is said to them .%hi dren deve oping strong !o$ndations in ;oth the %$ t$re and ang$ageFs o! their !ami / and o! the ;roader %omm$nit/ witho$t %ompromising their %$ t$ra identities .%hi dren p$rs$ing their own ideas and interests to their satis!a%tion .%hi dren repeating( revisiting and adding to the pro:e%ts the/ have initiated .%hi dren parti%ipating in a variet/ o! ri%h and meaning!$ in4$ir/+;ased e3perien%es "d$%ator wi $ndertake training opport$nities ea%h /ear to ena; e them vto $pgrade ski s And in!ormation ne%essar/ to provide ;est servi%e in a pro!essiona standard.

19

The %o+ordination $nit promotes ed$%ators pro!essiona deve opment ;/ the provision And noti!i%ation o! training opport$nities in %ons$ tation with ed$%ators and ;ased $pon The goa s in the servi%eKs 4$a it/ improvement p an.

Individ$a deve opment p ans ;ased on an eva $ation o! pro!essiona strengths( Interested goa s are do%$mented and imp emented with a ed$%atorsE these are 0eviewed ann$a / or as re4$ired.

Co+ordinators a so m$st ens$re that ed$%ators haveD a. a %$rrent approved !irst aid %erti!i%ate ;. %$rrent approved anaph/ a3is management training

%. %$rrent approved emergen%/ asthma management training d. %omp eted training on %hi d prote%tion and their o; igations $nder the aw e. ;asi% training in the !itting o! %ar seats( restraints and ;ooster seats !. training in the $se o! emergen%/ e4$ipment a registration !ee ma/ ;e re4$ired to attend training the %o+ordination $nit wi en%o$rage a "d$%ators to $ndertake !$rther training provided ;/ a registered training organiBation G0T=H( !or e3amp e TAF" the %o+ordination $nit wi maintain a re%ord o! ed$%ators 4$a i!i%ations and parti%ipation in pro!essiona deve opment a%tivities that $pdate their know edge and ski s Educator s "elf4Assessment Policy Assessing %hi dren is a %riti%a step in ens$ring that the ed$%ation program is ;ased on the deve opmenta needs( interests and e3perien%e o! ea%h %hi d and their individ$a di!!eren%es. Procedure 1.. Assessment o! %hi dren)s earning eva $ating the %$rrent pra%ti%es thro$gh se !+assessment against the 7ationa @$a it/ *tandard( then 20

Identi!/ing the pra%ti%es the/ %an or sho$ d improve.

1.H Assessment is a pro%ess $sed ;/ ed$%ators to gather in!ormation a;o$t what %hi dren know $nderstand and %an do. This in!ormation sho$ d ;e ana /Bed ;/ ed$%ators to p an e!!e%tive / !or ea%h %hi d)s earning. Assessment in!ormation %an a so ;e $sed ;/ ed$%ators to re! e%t on their own va $es( ;e ie!s and tea%hing pra%ti%es( and to %omm$ni%ate a;o$t %hi dren)s earning with %hi dren and their !ami ies. Assessment do%$mentation m$st ;e kept !or ea%h %hi d .H -ethods o! Assessment assessments o! the %hi d)s deve opment needs( interests( e3perien%es and parti%ipation in the ed$%ationa program assessments o! the %hi d)s progress against the earning o$t%omes o! the ed$%ationa program.

*e !+assessment drives re! e%tion on 4$a it/ ed$%ation and %are. t is important !or Fami / &a/ Care to have a wa/ o! reg$ ar / assessing their pra%ti%e( re%ogniBing their strengths and identi!/ing areas that %an ;e improved. A %onsistent pro%ess o! re! e%tion and eva $ation ena; es servi%es to gain an in!ormed pi%t$re o!D %$rrent pra%ti%e

the 4$a it/ o! ed$%ation and %are e3perien%ed ;/ %hi dren and !ami ies.

This )pi%t$re) o! %$rrent pra%ti%e high ights and %on!irms the servi%e)s parti%$ ar strengths and is the starting point !or p anning to improve 4$a it/ at ne3t stage. #eflection determines 5uality improvements The most e!!e%tive improvements to servi%e de iver/ are initiated !rom within the servi%e( rather than ;eing imposed !rom the o$tside. There!ore( on%e the 4$a it/ o! %$rrent pra%ti%e in the servi%e is assessed( the ne3t step is to determine where 4$a it/ improvements %an ;e made and to p an e!!e%tive / to imp ement them. 8e%a$se the !o%$s is on 4$a it/ improvement at the servi%e( it is important to ;e open( honest and %riti%a / re! e%tive when $ndertaking the se !+assessment and 4$a it/ improvement p anning pro%esses. It is re%ommended that the 7ationa @$a it/ *tandard and re ated reg$ ator/ re4$irements ;e in%orporated into the pro%esses to ens$re that a standards and e ements o$t ined in the 7ationa @$a it/ *tandard are %onsidered in the se !+assessment pro%ess.

21

Assessment in!ormation %an a so ;e $sed ;/ ed$%ators to re! e%t on their own va $es( ;e ie!s and tea%hing pra%ti%es( and to %omm$ni%ate a;o$t %hi dren)s earning with %hi dren and their !ami ies.

Chapter !ive *onitoring( "upport and "upervision of Educators

Policy 5ands =n A%adem/ Fami / &a/ Care aims to provide reso$r%es and ed$%ation !or 5ome 8ased "d$%ators to ens$re the ;est possi; e o$t%omes !or %hi dren. Thro$gh home visits( The Co+ordination ?nit wi monitor and s$pport "d$%ators to re! e%t on their %$rrent pra%ti%es and en%o$rage %ontin$o$s improvement in their servi%e de iver/ Procedure 5ome visits( anno$n%ed or $nanno$n%ed wi ;e %arried o$t ever/ 3 to 4 weeks. 5ome visits %an take p a%e an/time d$ring the 5ome 8ased "d$%ator)s Fami / &a/ Care working ho$rs. *ome topi%s that might ;e dis%$ssed at these visits are + . A%tivities and e3perien%esFo;servations o! %hi dren 22

. 5ome 8ased "d$%ators !$rther ed$%ation . Arriva and depart$re o! %hi dren . The home and its !a%i ities . 5ea th and sa!et/ matters . *$pervision d$ring %ertain a%tivities( eg transportation . I ness or in:$r/ . 0e%ord keeping re4$irements . =ngoing training and s$pport in re ation to %$rrent ind$str/ trends eg "ar / #ear Learning Framework. . Ins$ran%e and other administrative re4$irements . Chi d Care 8ene!it %omp ian%e . "ns$ring %omp ian%e with %$rrent po i%ies and pro%ed$res . 'ersona iss$es a!!e%ting %are . Comm$ni%ation pro; ems with parents . 0e! e%tive pra%ti%e . 8ehavior iss$es . ! a matter impa%ting on the 4$a it/ o! %are provided ;/ a 5ome 8ased "d$%ator %omes to the attention o! a Co+ordinator d$ring a home visit( the matter wi ;e dis%$ssed and do%$mented and signed ;/ ;oth parties. . 9here ne%essar/( an Improvement ' an wi ;e %omp eted in negotiation with the 5ome ;ased "d$%ator and Co+ordinator. . ! the 5ome 8ased "d$%ator does not a%hieve the steps de!ined in the Improvement ' an( a etter o! ;rea%h wi ;e iss$ed.

Fai $re to %omp / with the Chi dren *ervi%e A%t( Chi dren *ervi%e 0eg$ ation( or with *%heme po i%/ wi res$ t in a warning to the 5ome 8ased "d$%ator or s$spension. 5owever( a dire%t risk to a %hi d wi res$ t in the immediate s$spension. 23

Out Comes of 6ome 7isits 5ome 1isits provide the ink ;etween the %hi d( the s%heme( the !ami / and the wider %omm$nit/. The primar/ p$rpose o! 5ome 1isits is to monitor the 4$a it/ o! %are provided and to o!!er s$pport. "d$%ators %an view their %o+ordination $nit sta!! positive /E the/ are there to assist with reso$r%es and wi a%t as a good so$nding ;oard. 0e ationships ;etween %oordination sta!! and "d$%ators need to %onve/ respe%t( e4$it/ and re%ognition o! the diverse strengths and ski s that ea%h ;rings to the partnership.

It is important that "d$%ators $nderstand the %o+ordination $nit sta!! ro es. Their ro e is to ;e proa%tiveE it is not :$st rea%tive to di!!i%$ ties( %on%erns and iss$es. The "d$%ator sho$ d view %o+ordination $nit sta!! as )va $e adding) making s$ggestions !or improvements and wa/s that the "d$%ator %an do things more easi / or ;etter.

Co+ordination $nit sta!! and "d$%ators enter into a pro!essiona partnership to so ve pro; ems and engage in %ontin$o$s improvement. Co+ordination $nit sta!! wi have ski s in %oa%hing( monitoring( mode ing( demonstrating and negotiating.

For a re ationship to deve op( is ;ased on good %omm$ni%ations and tr$st. 8oth parties m$st ;e wi ing to $se % ear( honest and open %omm$ni%ation. Co+ordination $nit sta!! and "d$%ators wi engage in two wa/ %omm$ni%ation to share in!ormation( Gin% $ding the )good things)H and to address iss$es and so ve pro; ems. The esta; ishment o! e!!e%tive %omm$ni%ation pra%ti%es and pro%ed$res ;etween %oordination sta!! and "d$%ators %an ;e a positive and tr$sting approa%h to promoting 4$a it/ %hi d %are pra%ti%es. t %an !a%i itate gen$ine teamwork and en%o$rage positive o$t%omes !or %hi dren and their !ami ies

It is e3treme / important that the re ationship ;etween %o+ordination $nit sta!! and "d$%ators remains pro!essiona at a times( as over the %o$rse o! this re ationship the/ wi at times need to ;e a; e to give and re%eive !eed;a%k and %onstr$%tive %riti%ism.

It is $s$a !or %o+ordination $nit sta!! to %arr/ o$t a mi3t$re o! ;oth s%hed$ ed and $ns%hed$ ed home visits. ?ns%hed$ ed visit are more %ommon ;$t s%hed$ ed visits ma/ ;e re4$ested ;/ the "d$%ator to dis%$ss a parti%$ ar iss$e or %o+ordination $nit sta!! ma/ ;e %arr/ing o$t a parti%$ ar task s$%h as an ann$a home sa!et/ %he%k.

"d$%ators sho$ d ;e aware that over time visits wi o%%$r at di!!erent times d$ring the week and at di!!erent ho$rs o! the da/. This is so %o+ordination sta!! %an get to know a the %hi dren in %are. n some s%hemes visits might take p a%e o$t o! reg$ ar ho$rs so that %hi dren who are %ared !or in the evenings and at week+ends %an a so ;e monitored. 9hen %o+ordination $nit sta!! visit an "d$%ator the/ wi tr/ to !ind a ;a an%e ;etween intera%ting with the "d$%ator and the %hi dren and do%$menting ke/ o;servations( at the same time as minimiBing the disr$ption to the dai / ro$tine. &$ring a visit "d$%ators sho$ d ;e a; e to 24

%ontin$e with their work with the %hi dren.

"d$%ators wi earn to $se home visits as an opport$nit/ to re! e%t on their pra%ti%e and !or in!orma earning. The/ wi ;e a; e to share in!ormation on %hi d deve opment in genera and individ$a %hi dren spe%i!i%a /. The/ wi dis%$ss new deve opments in( and ;est 4$a it/ ear / %hi dhood pra%ti%es.

Co+ordination $nit sta!! wi ;e a; e to he p "d$%ators interpret their o;servations o! %hi dren and p an !or the %hi dren)s interests and a;i ities. The/ %an assist "d$%ators with deve oping programs and e3perien%es whi%h wi re! e%t the %$ t$re and home ang$ages o! the %hi dren in %are.

Co+ordination $nit sta!! %an a so assist "d$%ators with wa/s to share in!ormation with !ami ies( g$ide %hi dren)s ;ehavior and deve op their own st/ e and method o! do%$mentation. n addition( the/ wi o!ten s$pp / reso$r%es in% $ding ed$%ationa reading materia s$%h as re evant :o$rna arti% es( e4$ipment s$%h as stro ers and to/s and games. The/ wi introd$%e /o$ to p a/ sessions and s%heme training sessions !or "d$%ators. 9hen %o+ordination $nit sta!! visit with a "d$%ator the/ $ndertake to %over the !o owing essentia tasksD

1. -onitor the 4$a it/ o! %are As the workp a%e m$st ;e kept at the standard o! the !irst assessment( this wi in% $de %he%king the sa!et/ and h/giene o! the environment. It wi a so in% $de %he%king that the %hi dren)s n$trition is ade4$ate and that the ;ehavior g$idan%e strategies $sed are appropriate and re evant to the age and stage o! the %hi d. Co+ordination $nit sta!! wi a so ;e interested in the 4$a it/ o! the intera%tions ;etween the "d$%ator and the %hi dren in %are and ;etween the %hi dren themse ves.

.. *$pport the "d$%ator in a areas This wi in% $de dis%$ssing an/ iss$es that might arise ;etween "d$%ators and their !ami ies( %omm$nit/ per%eptions and %onne%tions( individ$a pro!essiona deve opment and administrative re4$irements.

3. =;serve the %hi dren in %are Co+ordination $nit sta!! wi identi!/ and dis%$ss %hi dren)s deve opmenta needs and ;ehavior g$idan%e strategies and the/ wi assist with identi!/ing the e3perien%es and opport$nities that are to ;e o!!ered to %hi dren. 4. &is%$ss iss$es within the s%heme This wi in% $de items s$%h as p a%ing %hi dren( p a/ sessions( e3%$rsions( po i%/ deve opment and review( and pro!essiona deve opment. 5. &eve op and maintain re%ords 25

This in% $des not on / the "d$%ators administrative( o;servationa and program p anning re%ord ;$t a so the re%ording o! home visits. It is important that home visits are do%$mented. t %an ;e %omp eted d$ring the visit( ;$t it is a good idea i! ;oth the "d$%ator and the %o+ordination sta!! mem;er sign the do%$ment indi%ating that there is agreement a;o$t what was written. "d$%ators sho$ d ;e given a %op/ o! the do%$mentation !or their re%ords. The do%$mentation o! 5ome 1isits a%ts as a prote%tion !or the "d$%ator( is a re%ord o! what is agreed and what needs to ;e !o owed $p( is a reso$r%e !or !$rther p anning and %an indi%ate the pro!essiona deve opment that needs to take p a%e. !amily ,ay Care in #emote %ocations Fami ies who ive in r$ra and remote areas where distan%eFiso ation prevents them a%%ess %hi d %are servi%es easi /. ! we re%eive reg$ ar / en4$ir/ !rom a r$ra s$;$r; or on%e o$r servi%e rea iBe there is demand in some r$ra areas we wi p a%e an advertisement in the o%a newspaper to re%r$it and train the o%a ed$%ator app i%ant or we wi rent a ho$se in the area and send o$r ed$%ator to ive there to o!!er o$r servi%e. 5owever the 7ationa 0eg$ ations make it % ear that the hea th( sa!et/ and we ;eing o! the %hi d remain paramo$ntE in parti%$ ar( the ed$%ator wi need to show that the %hi dren at those servi%es wi sti re%eive 4$a it/ ed$%ation and %are. Thro$gh home visits( The Co+ordination ?nit wi monitor and s$pport "d$%ators to re! e%t on their %$rrent pra%ti%es and en%o$rage %ontin$o$s improvement in the remote o%ation servi%e de iver/. 7isitors to Educator s #esidence 1isitors to %are and ed$%ation settings are a reg$ ar o%%$rren%e. =r !ami / mem;ers or potentia !ami ies want to visit an "d$%ator)s 0esiden%e when de%iding on %are !or their %hi dren. Policy The presen%e o! visitors at the servi%e m$st ;e monitored and do%$mented +0e%ords re ating to visitors to the servi%e wi ;e maintained. +"d$%ators and sta!! wi a;ide ;/ reg$ ator/ proto%o when visitors are in the servi%e Procedure The Approved 'rovider( 7ominated *$pervisor or Certi!ied *$pervisor wi D +"ns$re ed$%ators and sta!! $nderstand the reg$ ator/ and ethi%a g$ide ines re ating to

26

visitors at the servi%e and wi provide an ind$%tion proto%o !or a sta!! to $se with visitorsE +-aintain a visitor)s ;ook and re4$est sign in o! a visitors to the servi%eE +Aeep a re%ord o! a visitors who spend time in the servi%e. The re%ord wi in% $deD !$ nameE addressE date o! ;irthE date and ho$rs o! ea%h visit( reason !or visit and signat$re. "d$%ators 9i D +9e %ome visitors to the servi%e and seek in!ormation on their reason !or visiting +-aintain a visitor)s ;ook and re4$est sign in o! a visitors to the servi%eE +"ns$re the/ $nderstand the reg$ ator/ and ethi%a g$ide ines re ating to visitors +Aeep a re%ord o! a visitors who spend time in the servi%e. The re%ord wi in% $deD !$ nameE addressE date o! ;irthE date and ho$rs o! ea%h visits( reason !or visit and signat$re. +9e %ome !ami ies to visit and parti%ipate in the servi%e at an/ time. A ed$%ators and sta!! wi maintain a sa!e and se%$re environment !or other sta!! the %hi dren( !ami ies and visitors to the servi%e. !amily ,ay Care Educator Assistant A !ami / da/ %are assistant m$st ;e at east L8 /ears o d and with po i%e %he%k( working with %hi dren %he%k( !irst aid %erti!i%ate( Anaph/ a3is -anagement( Asthma Training Certi!i%ate. A !ami / da/ %are ed$%ator assistant ma/ ;e engaged ;/ or registered with a !ami / da/ %are servi%e to assist !ami / da/ %are ed$%ators in providing ed$%ation and %are to %hi dren $nder the !o owing %ir%$mstan%esD . transporting a %hi d ;etween the approved !ami / da/ %are residen%e and s%hoo ( another ed$%ation and %are servi%e or the %hi d)s home . in an emergen%/ sit$ation( in% $ding when the !ami / da/ %are ed$%ator re4$ires $rgent medi%a %are or treatment . i! a !ami / da/ %are ed$%ator m$st attend an appointment Gother than a non reg$ ar appointmentH providing the a;sen%e is ess than 4 ho$rs( the !ami / da/ %are servi%e has approved the a;sen%e and noti%e o! the a;sen%e has ;een given to parents . to provide assistan%e to the ed$%ator whi e the/ are ed$%ating and %aring !or %hi dren as part o! the !ami / da/ %are servi%e A !ami / da/ %are ed$%ator assistant %annot ;e approved ;/ the approved provider $n ess the !ami / da/ %are ed$%ator provides written %onsent o! a parent that a !ami / da/ %are ed$%ator assistant ma/ ;e $sed in the %ir%$mstan%e isted a;ove. 27

*o$r%eD "d$%ation and Care *ervi%es 7ationa Law A%t .010 "d$%ation and Care *ervi%es 7ationa 0eg$ ation The "ar / #ear Learning Framework !or A$stra ia "d$%ator)s <$i der 8eing( 8e%oming( 8e onging -/ Time( =$r ' a%e

Quality Area Two: Children s health and safety

Chapter "i$ The #egulation #e5uirements for Children s 6ealth and "afety 1H "a%h %hi d)s hea th needs are s$pported. ..H "a%h %hi d)s %om!ort is provided !or and there are appropriate opport$nities to meet ea%h %hi d)s need !or s eep( rest and re a3ation. 3H "!!e%tive h/giene pra%ti%es are promoted and imp emented. 4H *teps are taken to %ontro the spread o! in!e%tio$s diseases and to manage in:$ries and i ness( in a%%ordan%e with re%ogniBed g$ide ines. 5H 5ea th/ eating is promoted and !ood and drinks provided ;/ the servi%e are n$tritio$s and appropriate to the age o! the %hi d. 2H 'h/si%a a%tivit/ is promoted thro$gh p anned and spontaneo$s e3perien%es and is appropriate to the age o! the %hi d. 6H Chi dren are ade4$ate / s$pervised at a times. 8H 0easona; e steps are taken to identi!/ and manage risks( and ever/ reasona; e pre%a$tion is taken to prote%t %hi dren !rom haBards and harm. ,H ' ans to e!!e%tive / manage in%idents and emergen%ies are deve oped in %ons$ tation with re evant a$thorities( pra%ti%ed and imp emented. 10H A%tion is taken to respond to ever/ %hi d at risk o! a;$se andFor neg e%t. ?nder the "d$%ation and Care *ervi%es 0eg$ ation and 7ationa Law A%t .010 that Fami / &a/ Care has responsi;i it/ !or s$pporting the hea th( prote%tion( sa!et/ and we ;eing o! a %hi dren. The ke/ !a%tors whi%h promote %hi dren)s hea th( sa!et/ and we ;eing in !ami / da/ %are servi%e in% $deD -aintaining e!!e%tive s$pervision o! %hi dren -onitoring and minimiBing haBards and sa!et/ risks in the environment -anaging i ness and in:$ries e!!e%tive / Imp ementing e!!e%tive h/giene pra%ti%es -eeting %hi drenKs n$trition re4$irements and promoting hea th/ !ood %hoi%es 'roviding o! individ$a %hi drenKs hea th and restFs eep re4$irements 28

"n%o$raging and s$pporting %hi dhood imm$niBation 'romoting %hi drenKs ph/si%a a%tivit/ ?nderstanding and meeting o; igations $nder state or territor/ %hi d prote%tion egis ation.

Chapter "even 6ygiene Practices Policy At 5ands =n A%adem/ Fami / &a/ Care "d$%ators m$st imp ement good hea th and h/giene pra%ti%es. And s%heme has a responsi;i it/ as the approved provider o! the servi%e to monitor hea th and sa!et/ standards( to provide assistan%e and training( and s$pport to "d$%ators to meet hea th and sa!et/ re4$irements ;oth in provisions made( and pro%ed$res %arried o$t. Procedure 1H. "a%h %hi d)s hea th is promoted. "a%h %hi d)s %om!ort is provided !or and there are appropriate opport$nities to meet ea%h %hi d)s need !or s eep( rest and re a3ation. %hi dren m$st ;e provided with an environment !ree !rom the $se o! to;a%%o( i i%it dr$gs and a %oho ed$%ators m$st not ;e a!!e%ted ;/ a %oho or dr$gs Gin% $ding pres%ription medi%ationH so as to impair %apa%it/ to s$pervise or provide ed$%ation and %are to %hi dren.

.H. 5ea th/ eating and ph/si%a a%tivit/ are em;edded in the program !or %hi dren. 5ea th/ eating is promoted and !ood and drinks provided ;/ the ed$%ator are n$tritio$s and appropriate !or ea%h %hi d. 'h/si%a a%tivit/ is promoted thro$gh p anned and spontaneo$s e3perien%es and is appropriate !or ea%h %hi d. 3H. "a%h %hi d is prote%ted. Chi dren are ade4$ate / s$pervised at a times. The ed$%ators have aware o! the e3isten%e and app i%ation o! the %$rrent %hi d prote%tion aw and an/ o; igations the/ ma/ have $nder that aw. n 1i%toria the proto%o is J'rote%ting the 29

sa!et/ and we ;eing o! %hi dren and /o$ng peop eJ. "d$%ators are aware o! their ro es and responsi;i ities to respond to ever/ %hi d at risk o! a;$se or neg e%t. ' ans to e!!e%tive / manage in%idents and emergen%ies are deve oped in %ons$ tation with re evant a$thorities( pra%ti%ed and imp emented. . %hi dren m$st not ;e s$;:e%t to an/ !orm o! %orpora p$nishment or dis%ip ine $nreasona; e in the %ir%$mstan%es. . risk assessments m$st ;e $ndertaken ;e!ore e3%$rsions o!! the premises. .ea%h ed$%ator m$st have a p an !or emergen%/ and eva%$ation pro%ed$res. there m$st ;e a%%ess to an operating te ephone or other simi ar means o! %omm$ni%ation !or immediate %omm$ni%ation to and !rom parents and emergen%/ servi%es.

4H. Ade4$ate hea th and h/giene pra%ti%es m$st ;e imp emented.

"!!e%tive h/giene pra%ti%es are promoted and imp emented. . *teps are taken to %ontro the spread o! in!e%tio$s diseases and to manage in:$ries and i ness( in a%%ordan%e with re%ogniBed g$ide ines.

The s%heme has a responsi;i it/ as the approved provider o! the servi%e to monitor hea th and sa!et/ standards( to provide assistan%e and training( and s$pport to "d$%ators to meet hea th and sa!et/ re4$irements ;oth in provisions made( and pro%ed$res %arried o$t. The "d$%ator wi minimiBe the spread and risks o! in!e%tio$s disease in the %are setting ;/ $sing standard in!e%tion %ontro pre%a$tions. The "d$%ator wi in re ation to "ns$re that a ad$ ts and %hi dren pra%ti%e good hand washing pro%ed$res Gsee ;e owH. ?se g oves where appropriate. "ns$re that the indoor environment is % eaned dai /E and toi et and napp/ %hange areas are as needed d$ring the da/ + ne$tra detergent and water. "ns$re that to/s and e4$ipment are % eaned reg$ ar /( and wash to/s that have ;een mo$thed or %ontaminated in $rine or !a%es. "ns$re that %hi dren do not share ;ott es( d$mmies( !a%e% oths( eating $tensi s( %$ps et%. . ?pon identi!i%ation the "d$%ator wi separate a%$te / i %hi dren !rom we %hi dren where 30

pra%ti%a; e. "ns$re that an/ %$ts( a;rasions( dermatitis or open wo$nds on their hands are %overed with water resistant dressings and that these are %hanged when wet or soi ed. Aeep $p to date in!ormation in re evant %omm$nit/ ang$ages a;o$t in!e%tio$s diseases where app i%a; e.

6and4washing "ns$re that sa!e( we +maintained age appropriate !a%i ities are avai a; e !or washing hands. L "ns$re that hands are washed %orre%t / $sing i4$id soap and r$nning water and hands are dried with either disposa; e paper towe or a persona hand towe L 8e!ore and a!ter eating or hand ing !ood L 8e!ore preparing %ooked !ood L A!ter %hanging a napp/( or %he%king a napp/ to see i! soi ed L A!ter going to the toi et L A!ter % eaning $p or an/ %onta%t with $rine( !e%es( vomit( ; ood or other ;od/ ! $ids L A!ter giving !irst aid or C'0 L A!ter wiping nose or %onta%t with nasa or sa ivar/ se%retions L 8e!ore and a!ter giving a %hi d medi%ation L A!ter p a/ing o$tside or in the sandpit L A!ter petting or to$%hing anima s "ns$re a ad$ ts and %hi dren wash hands in the !o owing wa/

L ?se i4$id soap and r$nning water L 0$; hands vigoro$s /( %o$nting to 10 L 9ash hands a over( in% $ding the ;a%ks o! hands( wrists( ;etween the !ingers and $nder !ingernai s L 0inse hands we %o$nting 10 L 'ress dr/ hands with paper towe or persona hand towe n sit$ations where r$nning water is not avai a; e non+water % eansers or antisepti%s s$%h as a %oho ;ased hand r$;( wipes( ge or !oam are ade4$ate. Toileting "ns$re sa!e we maintained toi et !a%i ities. "n%o$rage %hi dren to ! $sh the toi et a!ter $se and assist or tea%h %hi dren to wash their hands. . ' a%e an/ soi ed % othes in a sea ed p asti% ;ag !or the !ami / to take home. . "ns$re that !ami ies s$pp / a n$m;er o! %hanges o! % ean % othing Gin %ase o! a%%identsH. . &isposa; e materia s s$%h as g oves( nappies and paper sho$ d ;e disposed o! in a sea ed

31

p asti% ;ag. . ?se a toi et in pre!eren%e to a pott/ %hair to red$%e the risk o! the spread o! disease. . 9hen a pott/ has ;een $sed the "d$%ator wi L '$t on sing e $se g oves L "mpt/ pott/ into the toi et 'o i%/ 7o. L 9ash pott/ with warm water and detergent $sing a % oth or ;r$sh that is on / $sed spe%i!i%a / !or this p$rpose L &o not rinse or wash pott/ in a sink $sed !or hand washing L &ispose o! g oves L 9ash hands a!ter . 8e aware o! the diverse st/ es o! toi eting %hi dren d$e to %$ t$ra or re igio$s pra%ti%e Geg

washing or do$%hing instead o! $sing toi et paperH ask !ami ies to in!orm the "d$%ator regarding an/ %$ t$ra or re igio$s iss$e. . The dignit/ and needs !or priva%/ o! ea%h %hi d are respe%ted d$ring toi eting

8appy change 5ave a napp/ %hange area separate !rom !ood preparation and serving areas. 5ave napp/ %hange ;en%hes or mats with an impervio$s washa; e s$r!a%e and provide sa!e storage o! soi ed nappies. 'romote the $se high a;sor;en%/ disposa; e nappies in pre!eren%e to % oth nappies. Aeep a napp/ %hange so $tions( %reams and wipes ina%%essi; e to %hi dren. 9hen %hanging nappies

L ' a%e a % ean paper towe on %hange mat L '$t on g oveGsH L 0emove %hi d)s napp/( remove e3%ess !e%es with a paper towe ( wet wipe or tiss$e( % ean %hi d)s ;ottom wiping !ront to ;a%k L ' a%e soi ed disposa; e napp/ in ;in ina%%essi; e to %hi dren Gro g oves on top o! napp/ to red$%e odor optiona H L 0emove g oveGsH L ' a%e % ean napp/ $nder %hi d L ! re4$ired app / ;arrier %ream Ge.g. Bin%> %astor oi H $sing a % ean g oved hand L Fasten napp/ > dress %hi d L "ither wash %hi d)s hands with ;a;/ wipes > or wash hands at ;asin L C ean napp/ %hange area( spra/ > wipe with paper towe L *oi ed % othes to ;e p a%ed in a p asti% ;ag > p a%e in an ina%%essi; e area L 9ash own hands The dignit/ and needs !or priva%/ o! ea%h %hi d are respe%ted d$ring toi eting

32

 &athing Children . A ;athing !a%i ities m$st ;e sa!e and appropriate !or the age o! the %hi d. . A non+s ip ;ath mat m$st ;e p a%ed on the ! oor and one in the ;ath. . Co d water is r$n !rom the tap !irst( then hot waterE and a wa/s r$n %o d water thro$gh the tap ast and %over taps to prevent ;$rns . <ather a ne%essar/ ;ath a%%essories( in% $ding a towe and something to p a%e the ;a;/ F%hi d on ;e!ore and a!ter the ;ath. For a /o$nger ;a;/ !i the ;ath to a;o$t 8 %m with warm Gnot hotH water. T$rn the water o!! and test the temperat$re ;e!ore /o$ p$t ;a;/ into the ;ath 8ring the ;a;/ to the ;ath area ;e!ore removing a % othing( in% $ding the napp/. "ase the ;a;/ into the t$;( $sing one hand to s$pport his ne%k and head. ?se soap sparing /( as it dries ;a;/)s skin. ?se a wash% oth !or ;athing and move !rom top to ;ottom( then !ront to ;a%k. For o der ;a;ies and /o$ng %hi dren( never !i the t$; more than waist+high when the %hi d is sitting in the t$;. "ns$re that the ;a;/ F %hi d is never e!t $nattended in the ;ath. &on)t a ow the %hi d to to$%h the tap hand es. 0emove ;ath p $gs !rom the ;ath when not in $se. Ask !ami ies to in!orm the "d$%ator regarding an/ %$ t$ra or re igio$s iss$e with regard to ;athing. The dignit/ and needs !or priva%/ o! ea%h %hi d are respe%ted d$ring ;athing

8ose 9iping . "ns$re disposa; e tiss$es are $sed ;/ "d$%ator when wiping %hi dren)s noses Gand pre!era; e g oved handsH. . Tea%h %hi dren to wipe own noses. "ns$re ;oth "d$%ator and %hi dren wash hands a!ter wiping noses

Contact with blood and body fluids . 9ash hands and skin with warm soap/ water a!ter an/ %onta%t with ; ood( !ae%es( $rine( vomit or an/ other ;od/ ! $ids. . C ean $p spi t ; ood( !e%es( $rine( vomit or other ;od/ ! $ids with detergent and water . &ispose o! soi ed nappies( disposa; e materia s( soi ed % othes et% ens$re ina%%essi; e to 33

%hi dren. &o not kiss %hi dren or in!ants on the mo$th. For an/ !orm o! possi; e e3pos$re to 5I1 or ; ood or ;odi / ! $ids Gneed e sti%k in:$r/( skin %onta%t( sp ash into e/es( nose or mo$th or ;itingH

L *eek medi%a advi%e as soon as pra%ti%a; e a;o$t risk o! in!e%tion and post e3pos$re treatment in% $ding 5 1 and 5epatitis 8 and C treatment and testing regard ess o! the known or pres$med in!e%tion stat$s o! so$r%e person o! the ; ood or ;odi / ! $id.

. 8e aware !or need e sti%k in:$r/ L 9ash in:$red area with soap and r$nning water L &r/ wo$nd and %over with water resistant dressing L &ispose o! o;:e%t that %a$sed the in:$r/( wear g oves and $se !or%eps or tongs into a sea ed )sharps %ontainer) L For advi%e %onta%t the A*C 7eed e sti%k n:$r/ 5ot ine on L800 804 8.3 . 8e aware !or skin %onta%t with ; ood L The risk o! %ontra%ting ; ood ;orn diseases in% $ding 5I1 thro$gh skin %onta%t with ; ood is ow ;$t is more ike / i! there are open %$ts( a;rasions( skin %ra%king or in!e%tions that are $n%overed. L 9ash o!! with warm water and soap( %over a open skin with a water resistant dressing 8e aware !or ; ood or ;odi / ! $ids that sp ash into the e/es L 0inse !or 5 to L0 min$tes with water or a steri e e/e irrigation so $tion i! avai a; e L ! wearing %onta%t enses( rinse the e/es with the enses in( remove the enses and rinse the e/es again( do not p$t the %onta%t enses ;a%k in. 8e aware !or ; ood or ;odi / ! $ids that sp ash into the mo$th or nose L 8 ow nose or spit o$t and rinse with water. . 8e aware !or %onta%t with sa iva( tear and ;iting

L 5I1 has ;een !o$nd in sa iva and tears in ow %on%entrations and the risks o! transmission !rom spitting( kissing( wiping noses and e/es is %onsidered to ;e ver/ ow( however standard in!e%tion %ontro pre%a$tions sho$ d sti ;e !o owed L The risk !rom 5I1 in!e%tion !rom ;iting is %onsidered ver/ ow and re4$ired the skin to ;e ;roken( i! a ;ite has res$ ted in ;reaking the skin( wash with soap and r$nning waterE %over with % ean dressing( and advise the !ami / o! the in:$red %hi d to seek $rgent medi%a advi%e a;o$t risks o! in!e%tion and !$rther management. 8e aware !or giving !irst aid and C'0 L ?se a disposa; e mask or mask with one wa/ va ve L ?se g oves when app /ing !irst aid. For % othes( to/s or other o;:e%ts that have ;een %ontaminated ;/ ; ood or ;odi / ! $ids wear 34

g oves and mop e3%ess ! $id with disposa; e paper towe and wash with ne$tra detergent and water Gdon)t $se hot water as this makes ; ood %oag$ ate and sti%k to s$r!a%es and stainH. To % ean ; ood spi on the ! oor

L Avoid dire%t %onta%t with the spi L 9ear g oves L Contain the spi as !ar as possi; e $se a;sor;ent paper towe to mop $p as m$%h as possi; e and dispose o! in sea ed p asti% ;ag Gens$re ina%%essi; e to %hi drenH L C ean $p remaining spi with ne$tra detergent and water L &r/ or venti ate area( dis%ard g oves and disposa; e materia s into sea ed p asti% ;ag Gina%%essi; e to %hi drenH L An/ %ontaminated % othing sho$ d ;e either p a%ed in sea ed p asti% ;ag !or parents to a$nder or i! "d$%ator a$nders materia ( wash %ontaminated arti% es separate / in washing ma%hine Cleaning . '$r%hase materia s( e4$ipment( to/s and other prod$%ts( whi%h are eas/ to maintain and % ean. "ns$re g oves are worn when % eaning. ?se ne$tra detergent and water !or genera % eaning. ?se %o or %oded e4$ipment in% $ding sponges( % oths( ;$%kets( mops C ean $p a !e%es( $rine and ;od/ ! $id spi s immediate /. C eaning items in% $ding ;$%kets and mops sho$ d ;e air+dried. "ns$re ! oors are dr/ a!ter washing to prevent s ips or !a s. 'o i%/ 7o. 9ash these !a%i ities dai /

L 8athrooms + tap hand es( toi et ! $sh( door kno;s( wash ;asins L 7app/ %hange area L -o$thed to/s L *$r!a%es + ta; e tops( high%hairs( %ots L A ! oors + sweep( mop or va%$$m L -attress %overs( inen( stret%her ;eds + i! $sed ;/ a di!!erent %hi d 9ash these week / L 8ed inen( mattress prote%tors( and stret%her ;eds i! on / $sed ;/ one %hi d. L C$shion %overs L *o!a %overs L Chi dren)s dress $p % othes L -i%rowave *pe%ia items and areas !or % eaning L 7app/ %hange area + a!ter ea%h napp/ %hange and dai / L 8i;s a!ter ea%h $se L Carpet +reg$ ar steam % eaning L &$mmies a!ter ea%h $s 35

*andpits L Cover when not in $se L 0ake sand thro$gh sandpit reg$ ar / L 0emove an/ sand soi ed ;/ $rine or !e%es L "mpt/ and rep a%e sand ann$a / La$ndr/

L *tore soi ed a$ndr/ in a separate area awa/ !rom %hi dren L Linen or % othing soi ed ;/ !e%es( $rine or ;odi / ! $ids sho$ d ;e kept se%$re and separate !rom other a$ndr/ L A soi ed a$ndr/ sho$ d ;e washed ;/ the end o! ea%h da/ in hot water and ne$tra detergent with ade4$ate rinsing and dr/ing L *end a %hi dren)s inen( % othes et% home with the !ami / at the end o! the %hi d)s week. L *end a drinking ;ott es home with the !ami / at the end o! ea%h da/ <ar;age disposa L "ns$re gar;age %ontainers are waterproo! and !or %ontaminated goods have a tight / !itted id or is ina%%essi; e to %hi dren L Line gar;age ;ins with p asti% ;ag L "mpt/ dai / L C ean ;ins week / To/s

! se%ond hand to/s are given to the "d$%ator( % ean and dr/ hard to/s prior to ;eing $sed( wash so!t to/s in hot water and dr/ L 9ash a to/s reg$ ar /

:uidelines for ,ealing with &lood And &ody !luids 1. Che%k hands and %over %$ts and a;rasions with watertight dressings. .. 9ear disposa; e g oves at a times when dea ing with ; ood or ;od/ ! $id spi s 3. ! ; ood or other ;od/ ! $ids %onta%t the skin( immediate / wash the area thoro$gh / with soap and water( pre!era; / r$nning water. 4. ! ; ood or ;od/ ! $ids are sp ashed into e/es( nose or mo$th( rinse with %o d water !or severa min$tes. 5. 9ash hands a!ter removing the g oves. 2. 0eport the in%ident to /o$r *$pport =!!i%er and %omp ete an in%ident !orm Gi! ne%essar/H 6. *eek medi%a advi%e to determine the severit/ o! the e3pos$re and asso%iated risks o! deve oping a ; ood ;orne vir$s !rom the in%ident. Cleaning -p &lood "pills *ma spi s G$p to 10%m in diameterH 9ear disposa; e g oves. 9ipe $p spi immediate / with a;sor;ent materia Gpaper towe ( tiss$es( toi et paperH

36

&is%ard %ontaminated materia G paper towe ( tiss$es( toi et paperH into p asti% ;ag C ean area thoro$gh / with water and detergent $sing a disposa; e % eaning % oth( then wipe with ; ea%h so $tion G 1 part ; ea%h to , parts %o d waterH A ow to air dr/ &is%ard %ontaminated materia into a sea ed p asti% ;ag 9ash hands with soap and warm water

Large spi s Ggreater than 10%m in diameterH Iso ate the area 9ear disposa; e g oves Cover the area o! the spi with gran$ ar disin!e%tant Gsawd$st( sand( ;read%r$m;s wi a so soak $p spi . &o not $se sa t( as it wi disso ve.H Leave !or 3+10 min$tes. ?se disposa; e s%raper and pan Geg %ard;oardH to s%oop $p gran$ ar disin!e%tant Gsawd$st( sand( ;read%r$m;sH and an/ $na;sor;ed ; ood. &is%ard %ontaminated materia Gin% $ding s%raper and panH into a sea ed p asti% ;ag 9ipe area with a;sor;ent materia Gpaper towe ( tiss$es( toi et paperH to remove an/ remaining ; ood and p a%e in a sea ed p asti% ;ag. C ean the area thoro$gh / $sing warm water and detergent &isin!e%t the area ;/ wiping with ; ea%h so $tion GL part ; ea%h to , parts %o d waterH. &is%ard %ontaminated materia into a sea ed p asti% ;ag A ow to air dr/ 9ash hands with soap and warm water.

C othes( % oth items( imp ements or to/s

0emove % othing that is sp ashed with ; ood or other ;od/ ! $ids as soon as pra%ti%a . *oak items in a ; ea%h so $tion G1+ part ; ea%h to , parts %o d waterH !or at east 30 min$tes. 9ash as $s$a

Chapter Eight 8utrition( !ood and &everages( ,ietary #e5uirements

37

Policy "d$%ator m$st ens$re that %hi dren ;eing ed$%ated and %ared !or have a%%ess to sa!e drinking water at a times and are o!!ered !ood and ;everages on a reg$ ar ;asis thro$gho$t the da/. "d$%ator m$st ens$re that the !ood and ;everages are n$tritio$s( varied( ade4$ate in 4$antit/( and have regard to the dietar/ needs o! individ$a %hi dren ;ased on ea%h %hi d)s growth and deve opmenta needs and an/ %$ t$ra ( re igio$s or hea th re4$irements. Food and drinks provided sho$ d ;e %onsistent with re%ommendations o! the A$stra ian <overnment 5ea th/ "ating and 'h/si%a A%tivit/ <$ide ines !or "ar / Chi dhood *ettings andFor the &ietar/ <$ide ines !or Chi dren and Ado es%ents in A$stra ia. Procedure 1. &ietar/ 7eeds o! Individ$a Chi dren To o!!er a %hi d a n$tritio$s diet appropriate !or their age whi e in %are( "d$%ators wi 8e aware o! the importan%e o! hea th/ eating in ine with 7ationa 5ea th and -edi%a 0esear%h Co$n%i G75-0CH &ietar/ <$ide ines !or Chi dren( Ado es%ents in A$stra ia in%orporating the In!ant Feeding g$ide ines !or 5ea th 9orkers. "ns$re that i! a %hi d is provided with a servi%e !or 8 ho$rs or more( the %hi d is provided with at east 50M o! the re%ommended dai / intake o! n$trients. "ns$re that !ood and drink is s$pp ied a%%ording to the reg$ ations ;/ 'roving !ood and drink that is %onsistent with dietar/ g$ide "ns$ring drinking water is avai a; e to the %hi dren at a times "ns$ring that ea%h %hi d is provided with !ood and drinks that are n$tritio$s( ade4$ate in 4$antit/( varied( o!!ered at !re4$ent interva s and appropriate to the deve opmenta needs o! the %hi d &isp a/ing a written men$ !or !ami ies that o$t ine the !oods to ;e provided ;/ the "d$%ator ea%h da/. 'romote drinking water and ens$re its avai a;i it/ at a times 'rovide !$ %ream dair/ prod$%ts to %hi dren $nder the age o! . /ears. 'rovide in!ormation that he p red$%e the preva en%e and impa%t o! o;esit/ in %hi dren.

For an in!ant 5ave an attit$de to s$pport mother to %ontin$e ;reast!eeding as ong as possi; e "n%o$rage ;reast mi k or in!ant !orm$ a to ;e %ontin$ed as the main drink $nti the in!ant is :.. months o d 'rovide %oo ed( ;oi ed water i! e3tra ! $ids are needed

38

&is%o$rage !r$it :$i%e and a other drinks( other than ;oi ed water and ;reast mi k and in!ant !orm$ a "n%o$rage the introd$%tion o! so id !ood to an in!ant ;/ 2 months o! age. 0e%ommended !irst so id !ood in% $des g $ten !ree %erea Ge.g. ri%e %erea H and p$reed !r$it and vegeta; es "n%o$rage the introd$%tion o! iron ri%h !oods as soon as possi; e a!ter the in!ant is 2 months o d ;/ giving them meat( po$ tr/( !ish( eg$mes Ge.g. ;aked ;eans( enti s( dha ( to!$H and who egrain %erea s. For a non+a ergi% in!ant en%o$rage the introd$%tion o! a the ;asi% !ood gro$ps a!ter the/ are 2 months o d. "n%o$rage the provision o! a s$ita; e range o! !ood te3t$res and !inger !ood a%%ording to the age and deve opment o! the in!ant. *tart tea%hing an in!ant to drink !rom a %$p Gwith a spo$t or strawH ;/ L. months o d.

For a %hi d aged 1to 5 "n%o$rage !ood to ;e provided !rom ea%h o! the ;asi% !ood gro$ps( ever/ da/ G;read and %erea ( dair/ !ood or dair/ a ternatives( !r$it( vegeta; es( meats or meat a ternativesH =!!er !oods o! a di!!erent %o or and te3t$re dai / "ns$re an/ vegetarian mea provided %ontains eggs( %heese( and F or eg$mes. "n%o$rage dair/ !ood to ;e served at east three times whi e the %hi d is in %are ! %ow)s mi k is not $sed( en%o$rage the $se o! an appropriate %a %i$m !orti!ied so/ drink. &is%o$rage the $se o! !r$it :$i%e. "n%o$rage a %hi d to eat !r$it instead. ! !r$it :$i%e is to ;e

given( en%o$rage the $se o! L00M:$i%e( di $ted G1F. water(1F. :$i%eH and served on / on%e a da/. Tea%h %hi dren to drink !rom a %$p Gwith a spo$t or strawH and en%o$rage the $se o! a %$p !or a %hi d o der than L. months *erve mea s and sna%ks on a reg$ ar s%hed$ e ;$t( i! possi; e( a ow !or a %hi d who has spe%i!i% timing and amo$nt needs. For a %hi dren .A%%ommodate spe%ia !ood needs !or a %hi d who has !ood a erg/ rea%tions or re4$ires a spe%ia diet "ns$re appropriate e3tra !ood( s$%h as ;read or !r$it( is avai a; e !or %hi dren when the/ are h$ngr/ &is%o$rage the reg$ ar provision o! J!inger !oodJ. Limit their $se to spe%ia so%ia o%%asions Ge.g ;irthda/ partiesH 'romote hea th/ eating pra%ti%es( and provide in!ormation on s$ita; e !ood !or a %hi d in %are to a parent on re4$est 39

n!orm the %hi d)s parent how m$%h !ood and drink the %hi d has %ons$med whi e in %are

"afe !ood 6andling Practices To ens$re a !ood and drink o!!ered to a %hi d in %are is sa!e and h/gieni%( "d$%ator)s sho$ dD . "ns$re a Food 5and ing %o$rse has ;een %omp eted or $ndertaken within the !irst 2 months o! ;e%oming an "d$%ator. "ns$re that g oves wi ;e worn when preparing !oods that wi not ;e %ooked. "ns$re that when dire%t / hand ing %ooked or $n%ooked !oods wi $se !ood $tensi s. "ns$re that !ood wi ;e stored at sa!e temperat$res. "ns$re that h/gieni% meas$res wi ;e taken to maintain a % ean kit%hen area and % ean

%ooking $tensi s and e4$ipment. "ns$re that ;oth %hi dren and "d$%ators pra%ti%e appropriate hand washing pra%ti%es prior to eating serving !ood

For an in!ant . Avoid ;ott e+!eeding an in!ant whi e the/ are /ing down. . ?se on / steri iBed ;ott es and teat assem; ies to store e3pressed ;reast mi k and prepared in!ant !orm$ a. . 9ash hands ;e!ore preparing or hand ing e3pressed ;reast mi k or in!ant !orm$ a. . 'repare in!ant !orm$ a stri%t / a%%ording to instr$%tions on the %ontainer. . 0e!rigerate( at 4)C or ess( a e3pressed ;reast mi k and prepared in!ant !orm$ a in the main part o! the re!rigerator at the ;a%k. "3pressed ;reast mi k ma/ a so ;e !roBen. . 9arm ;reast mi k !or a !ew min$tes in warm water. &o not warm in the mi%rowave. . A mi%rowave ma/ ;e $sed to heat mi k or in!ant !orm$ a Gnot ;reast mi kH however the

!o owing g$ide ines m$st ;e adhered to in order to ens$re the mi k F !orm$ a is not overheated . For !ridge+%o d mi k 30 se%s on high !or ,0+L.0 m s( 45 se%s on high !or L50+180 m s( 50 se%s on high !or t80+.40 m s. The a%t$a time wi var/ a%%ording to the t/pe o! mi%rowave /o$ have. ?se a shorter time i! the ;ott e is not !ridge+%o d to start with. 40

A!ter heating( shake the ;ott e we to avoid )hot spots)( whi%h %o$ d %a$se ;$rns to the ;a;/)s mo$th and throat. Then drop a itt e mi k on the inside o! /o$r wrist to %he%k the temperat$re. ! it is not warm eno$gh give 5+10 se%s more. 9arm mi k ;ott es on / on%e. 7ever rewarm or re+re!rigerate ;ott es that have a read/ ;een warmed on%e. Throw o$t a e!tovers i! a %hi d has not !inished the ;ott e within .0 to 30 min$tes. 'rovide in!ormation on s$ita; e wa/s to sa!e / transport ;ott es o! ;reast mi k or in!ant !orm$ a to a parent on re4$est. "n%o$rage a parent to provide ;reast mi k or in!ant !orm$ a in more %ontainers o! sma er vo $mes to minimiBe wastage Ge.g. L.0 m ;ott esH.

For a %hi dren . *$pervise %hi dren whi e the/ are eating and dis%o$rage dire%t sharing o! !ood ;etween %hi dren. ?se tongs when serving !ood. "n%o$rage a %hi d to ;e %a m and seated whi e eating and drinking. "n%o$rage a %hi d to a wa/s wash their hands ;e!ore eating or hand ing !ood. 0ed$%e the risk

o! %hoking ;/ avoiding !ood that %an ;reak o!! into hard pie%es o! !ood that is hard and spheri%a . "ns$re a %hi d)s !ood and drink is stored in %ontainers a;e ed with their name. Aeep a !ood preparation areas and kit%hen $tensi s % ean. Aeep a reg$ ar % eaning ro$tine !or a !ood preparation areas. 9ash hands ;e!ore preparing and hand ing an/ !ood. *tore a !ood at a sa!e temperat$re. &o not store perisha; e !oods at room temperat$re. *tore them in a re!rigerator at 4)C or ess. *erve and store hot !ood a%%ording to the Food A$thorit/ 0eg$ ations. Food A$thorit/

reg$ ations o$t ine sa!e !ood hand ing pra%ti%es. &o not re$se or rewarm e!tover !ood that has a read/ ;een warmed on%e. &o not store( or prepare( raw and %ooked !ood together. "ns$re pets are a wa/s kept awa/ !rom !ood and !ood preparation areas. nsta inse%t s%reens on a windows and doors to the !ood preparation and storage areas to avoid inse%ts %ontaminating !ood. "upport of Cultural and !amily 7alues To provide an environment that he ps to transmit !ami / and m$ ti%$ t$ra va $es( "d$%ators 41

sho$ dD . Choose !ood awareness a%tivities !rom a variet/ o! %$ t$res. . 0e%ogniBe and a%%ept m$ ti%$ t$ra di!!eren%es. . *e e%t a men$ to re! e%t a wide variet/ o! %$ t$res( and espe%ia / the %$ t$ra ;a%kgro$nds o! !ami ies and the o%a %omm$nit/. . Ce e;rate spe%ia o%%asions with %$ t$ra / appropriate !ood. "n%o$rage inp$t !rom parents when p anning men$s

Chapter 8ine "un Protection A hea th/ ;a an%e ;etween too m$%h and too itt e $ travio et G?1H radiation !rom the s$n is 42

important !or hea th. Too m$%h ?1 !rom the s$n %an %a$se s$n;$rn( skin damage( e/e damage and skin %an%er. Too itt e ?1 !rom the s$n %an ead to vitamin & de!i%ien%/. 1itamin & reg$ ates %a %i$m eve s in the ; ood. It is a so ne%essar/ !or the deve opment and maintenan%e o! hea th/ ;ones( m$s% es and teeth. Policy To ens$re a hea th/ ;a an%e ;etween too m$%h and too itt e ?1 is maintained( s$n prote%tion is $sed !rom the ;eginning o! *eptem;er $nti the end o! Apri and whenever the ?1 nde3 eve rea%hes 3 and a;ove. From -a/ $nti A$g$st( s$n prote%tion is not $sed $n ess the ?1 nde3 eve rea%hes 3 and a;ove. "d$%ator)s *$n*mart aims to ens$re that a %hi dren and sta!! maintain a hea th/ ;a an%e ;etween too itt e and too m$%h $ travio et G?1H radiation !rom the s$n. Procedures A %hi dren( "d$%ators and sta!! $se a %om;ination o! s$n prote%tion meas$res whenever ?1 nde3 eve s rea%h 3 and a;ove. 'arti%$ ar %are is taken ;etween 1+0 am and .pm G1L am and 3 pm da/ ight saving timeH when ?1 nde3 eve s rea%h their peak d$ring the da/. *$n prote%tion meas$res are not $sed !rom -a/ $nti A$g$st $n ess the ?1 nde3 eve rea%hes 3 and a;ove. Gwww.s$nsmart.%om.a$ Toda/)s ?1 eve sH The s%heme)s *$n*mart pra%ti%es %onsider the spe%ia needs o! in!ants. 8a;ies $nder L. months are kept o$t o! dire%t s$n. The avai a;i it/ o! shade is %onsidered when p anning e3%$rsions and o$tdoor a%tivities. Chi dren are en%o$raged to $se avai a; e areas o! shade when o$tside. 'rams or stro ers sho$ d have a hood that %an ;e ad:$sted to ; o%k o$t the dire%t s$n. r 9hen o$tside( %hi dren( "d$%ators and sta!! are re4$ired to wear oose !itting % othing that

%overs as m$%h skin as possi; e. G' ease noteD sing et tops do not o!!er eno$gh prote%tion and are there!ore not appropriate.H A %hi dren( "d$%ators and sta!! are re4$ired to wear hats that prote%t their !a%e( ;a%k o! the ne%k( e/es and ears( i.e. egionnaire( ;road+;rimmed or ;$%ket hats. G' ease noteD ;ase;a %aps do not o!!er eno$gh prote%tion and are there!ore not re%ommended.H The po i%/ o! J7o hatsFappropriate % othing( no o$tdoor p a/J wi ;e en!or%ed ;/ "d$%ators and Fami / &a/ Care sta!!. Chi dren and "d$%ators are en%o$raged to wear % ose !itting( wrap aro$nd s$ng asses that 43

meet the A$stra ian *tandard t026D.003 G*$ng assesD Categor/ .(3 or 4H and %over as m$%h o! the e/e area as possi; e. To/ and !ashion+ a;e ed g asses do not meet the A$stra ian standard. *'F 30N( ;road spe%tr$m( water resistant s$ns%reen is avai a; e !or "d$%ators and %hi dren)s $se.

"d$%ators wi o;serve stri%t hea th and h/giene pra%ti%es when app /ing s$ns%reen to

minimiBe risks to themse ves and %hi dren.

*$ns%reen is app ied at east .0 min$tes ;e!ore going o$tdoors and reapp ied ever/ two ho$rs when

Chi dren with nat$ra / ver/ dark skin are not re4$ired to wear s$ns%reen.

#ole modeling "d$%ators and sta!! wi a%t as ro e mode s ;/D

9earing s$n prote%tive hats F % othing( and s$ng asses when o$tside App /ing *'F 30N ;road spe%tr$m( water resistant s$ns%reen
*eeking shade whenever possi; e

*haring in!ormation a;o$t s$n prote%tion The %hi dren earn a;o$t skin and wa/s to prote%t their skin !rom the s$n. "d$%ators and !ami ies are provided with in!ormation on s$n prote%tion.

9hen enro ing their %hi d( !ami ies areD In!ormed o! the s%heme)s s$n prote%tion po i%/.
Asked to provide a s$ita; e hat !or their %hi d. Asked to provide their %hi d with s$ita; e o$tdoor % othing that is %oo and %overs as m$%h

skin as possi; e. Asked to provide *'F30N( ;road spe%tr$m( water resistant s$ns%reen !or their %hi d. 0e4$ired to give permission !or sta!! to app / s$ns%reen to their %hi d.

44

Chapter Ten 9ater and "wimming Pool safety

Policy The sa!et/ and s$pervision o! %hi dren in and aro$nd water is o! the highest priorit/. This re ates to water p a/( e3%$rsions near water and h/giene pra%ti%es with water in the servi%e environment. Chi dren wi ;e s$pervised at a times d$ring water p a/ e3perien%es. Chi dren)s sa!et/ and we ;eing wi D 8e prote%ted in and aro$nd water thro$gh s$pervision and preventionE and 8e promoted thro$gh the avai a;i it/ o! % ean( h/gieni% water !or p a/ and !or drinking

Procedure The 7ominated *$pervisor wi D 1. 'rovide g$idan%e and ed$%ation to ed$%ators( sta!! and !ami ies on the importan%e o! %hi dren)s sa!et/ in and aro$nd water. .. "ns$re work( hea th and sa!et/ pra%ti%es in%orporate approa%hes to sa!e storage o! water and p a/. "d$%ators and *ta!! wi D 1. "ns$re water tro$ghs or %ontainers !or water p a/ are !i ed to a sa!e eve . These a%tivities wi ;e s$pervised at a times and %ontainers or tro$ghs wi ;e emptied onto garden areas a!ter 45

$se. Chi dren wi ;e dis%o$raged !rom drinking !rom these water a%tivities. .. Tea%h %hi dren a;o$t sta/ing sa!e in and aro$nd water. 3. "mpt/ ;$%kets $sed !or % eaning immediate / a!ter $se. 7o ;$%kets are e!t in p a/ areas or a%%essi; e to %hi dren. 4. 'rovide % ean drinking water at a times. This water wi ;e s$pervised to ens$re that it is sa!e and h/gieni% !or %ons$ming. 9ater %ontainers wi ;e se%$re / sea ed. At the end o! ea%h da/( the water %ontainer wi ;e emptied and % eaned thoro$gh /. =perationa *a!et/ 1. An/ swimming poo at a !ami / da/ %are residen%e or ven$e m$st ;e !en%ed to meet the re4$irements o! the *wimming 'oo s A%t. .. An/ items or o;:e%ts whi%h %o$ d ;e $sed to % im; into the !en%ed area o! a poo or water storage $nit m$st ;e removed e.g. %hairs( ;ins( ;ikes( overhanging ;ran%hes. 3. 7o %hi dren wi ;e permitted to swim in an/ t/pe o! poo in% $ding wading poo s. 4( 5ome water tank s/stem wi ;e a;e ed with )do not drink signage) and the %hi dren wi ;e s$pervised in this area to make s$re the/ are not a%%essing this water !or drinking. "d$%ators wi dis%$ss with the %hi dren that this water is !or the p$rpose o! p a/ and not !or %ons$mption. 5. 5ot water a%%essi; e to %hi dren wi ;e maintained at the temperat$re o! 43.5 degrees Ce si$s. 2. A risk assessment wi ;e %ond$%ted prior to an/ e3%$rsion taking p a%e. 'arti%$ ar attention wi ;e !o%$sed on water sa!et/ where the e3%$rsion is near a ;od/ o! water. 6. Ad$ ts ma/ %arr/ and %ons$me hot drinks on / in a therma %$p or m$g with a s%rew id that prevents spi ing. 8. 9ater !or pets m$st ;e %hanged reg$ ar / and on / ;e a%%essi; e to %hi dren when ad$ ts are present. ,. A water %ontainers s$%h as napp/ ;$%kets( ;atht$;s( spas or ponds are %overed or made ina%%essi; e to %hi dren. 10. 9ater haBards s$%h as rivers( dams( %reeks( akes( we s and irrigation %hanne s wi ;e sa!et/ !en%ed to prevent a%%ess. 11. The o$tdoor environment m$st ;e %he%ked a!ter rain or watering to ens$re that an/ water %o e%ted in %ontainers or ho es is emptied.

46

Chapter Eleven lncidents( lnjuries and Trauma and lllness Policy The hea th and sa!et/ o! %hi dren in ed$%ation and %are servi%es is the responsi;i it/ o! a approved providers and ed$%ators. "d$%ators m$st %onsider the $nderstanding o! a o! the e ements o! we ;eing( and ens$re that programs a so a%know edge the importan%e o! risk management to provide a sa!e environment and reasona; / prote%t %hi dren !rom potentia harm. Procedure Approved 'roviders 9i D +noti!/ the 0eg$ ator/ A$thorit/ o! an/ serio$s in%ident at the ed$%ation and %are servi%e( the death o! a %hi d( or %omp aints a eging that the sa!et/( hea th or we ;eing o! a %hi d was( or is( ;eing %ompromised. 7ominated *$pervisors 9i D +"ns$re that ed$%ators are rostered so that ed$%ators ho d a %$rrent approved !irst aid 47

4$a i!i%ation and are present at a times that the %hi dren are ;eing ed$%ated and %ared !or ;/ the servi%eE +"ns$re the servi%e ho ds a !irst aid kit s$ita; / e4$ipped( and maintainedE +"ns$re that a ed$%ators and sta!! are aware o! the %omp etion o! appropriate re%ords in the event o! an/ in%ident( in:$r/( tra$ma or i ness to %hi dren whi st in the %are o! the servi%e( and that this in!ormation is %omp eted no ater than .4 ho$rs a!ter the in%ident o%%$rredE +-ake ed$%ators and sta!! aware o! the appropriate a%%essi;i it/ !or approved o!!i%ers and !ami ies to these re%ords and the appropriate storage o! these re%ords a%%ording to reg$ ator/ re4$irementsE +Comp ete an a$dit o! the In:$r/( in%ident( tra$ma and i ness reports to re! e%t on the e!!e%tiveness o! the pro%ed$res in p a%e at the servi%eE +<ive ed$%ators and sta!! a%%ess to appropriate $p to date in!ormation( or pro!essiona deve opment on the management o! in%identsE and +-ake %ertain that a ed$%ators and sta!! have a%%ess to the 0eg$ ations and Law and are aware o! their responsi;i ities $nder these( ens$ring that this o%%$rs as part o! sta!! and ed$%ator ind$%tion or orientation to the servi%e and that position des%riptions re! e%t this responsi;i it/ !or sta!! and ed$%ators. "d$%ators 9i D +"ns$re that a %hi dren have opport$nities to engage in e3perien%es that enhan%e their sense o! we ;eing and a ow %hi dren to deve op a sense o! assessing risks !or themse ves as appropriateE +Consider the p anning o! the ph/si%a environment and e3perien%es( ens$ring that the spa%es are sa!eE +Tho$ght!$ / gro$p %hi dren to e!!e%tive / manage s$pervision and an/ potentia risks to %hi dren)s hea th and we ;eingE +0espond to %hi dren in a time / manner. 'rovide reass$ran%e and ens$re %hi dren)s emotiona and ph/si%a we ;eing is paramo$nt at a timesE +*eek !$rther medi%a attention !or a %hi d i! re4$iredE +8e aware o! the signs and s/mptoms o! i nessFtra$ma( and $pdate their $nderstanding as part o! their ongoing pro!essiona deve opmentE .+8e aware o! individ$a %hi dren)s a ergies and imm$niBation stat$s and $se this know edge when attendingFresponding to an/ in%ident( in:$r/ or i nessE +0espond to %hi dren showing signs o! i ness and ;egin monitoring the s/mptoms o! the %hi d( and re%ording as appropriate. "d$%ators wi %onta%t the %hi d)s a$thoriBed person to in!orm them o! the i ness signs( or to re4$est the %o e%tion o! the %hi dE + n response to a %hi d registering a high temperat$re( !o ow pro%ed$res !or temperat$res( and %omp ete the in%ident( in:$r/( tra$ma and i ness re%ord as re4$iredE +-aintain appropriate work hea th and sa!et/ standards when attending to %hi dren)s in:$ries and app /ing !irst aidE +&eve op partnerships with !ami ies and $se this $nderstanding to g$ide the deve opment o! pra%ti%e in re ation to individ$a %hi dren)s emerging %apa;i itiesE +Che%k that e4$ipment and !$rnit$re in the servi%e is we maintained and that an/ materia s 48

that ma/ ;e haBardo$s are removed or repaired. +"ns$re that haBardo$s items are ina%%essi; e to %hi drenE and +8e invo ved in reg$ ar / reviewing and dis%$ss po i%/ and pro%ed$re and %onsider an/ improvements that need to ;e made to this po i%/. Fami ies 9i D +8e in!ormed o! po i%ies and pro%ed$res $pon enro ment with regards to !irst aid( i ness whi st at the servi%e( and e3% $sion pra%ti%es( in% $ding imm$niBation stat$s and i nesses at the servi%eE + n!orm the servi%e o! their %hi d)s parti%$ ar re4$irements( and provide an/ re evant paperwork to the servi%e( s$%h as imm$niBation stat$s( etters !rom a medi%a pro!essiona et%E +8e noti!ied o! an/ in%ident( in:$r/( tra$ma( or i ness as soon as is pra%ti%a; e( ;$t no ater than .4 ho$rs a!ter the noted in%ident( and wi ;e provided with a %op/ o! the report +5ave the opport$nit/ to provide inp$t into the review and e!!e%tiveness o! po i%ies and pro%ed$res o! the servi%e via vario$s methodsE +8e provided a%%ess to in!ormation on %hi dren)s deve opment( the servi%e program( and re evant reso$r%es Gs$%h as Aidsa!e( *I&s and Aids( !or e3amp eH!rom the servi%e. +8e a; e to e3press an/ %on%erns to the 7ominated *$pervisor. "erious +ncident At 5ands =n A%adem/ Fami / &a/ Care i! the in%ident is serio$s and re4$ires medi%a ( denta or hospita treatment Gin% $ding i! a %hi d has a %onv$ sion( $n%ontro a; e ; eeding or stops ;reathingH( the !ami / da/ %are ed$%atorD a. administers emergen%/ !irst aid whi st %a ing !or an am;$ an%e + !ami / da/ %are ed$%ator ma/ ;e a; e to re a/ in!ormation thro$gh another ho$seho d mem;er or an o der %hi d on the phone ;. %onta%ts the %o+ordination $nit immediate / G$se the emergen%/ %onta%t n$m;er i! o$tside o!!i%e ho$rsH %. %o+ordination $nit wi in!orm the parents and o!!er assist in %are !or other %hi dren in %are to ena; e !ami / da/ %are ed$%ator to a%%ompan/ %hi d in am;$ an%e or vi%e versaE in the event a parent %annot ;e %onta%ted( %o+ordination $nit wi make ongoing attempts as we as phone an/ emergen%/ %onta%ts d. %omp etes *erio$s In%ident Form to report to the 0eg$ ator/ A$thorit/ as soon as pra%ti%a; e within .4 ho$rs In the %ase o! poisoning( !ami / da/ %are ed$%ator administers an/ essentia !irst aid( determines the s$;stan%e %ons$med i! possi; e( and phones 000 or O3LL.2 to seek advi%e !rom poisons in!ormation #eporting The %oordinator wi immediate / noti!/ &""90 o! an/ serio$s event in whi%h a %hi d s$!!ers an in:$r/ whi%h re4$ires medi%a attention or hospita iBation( andFor an in%ident that draws 49

attention ;/ the po i%e( andFor the %hi d dies. The %oordinator wi immediate / noti!/ the 0eg$ ator/ A$thorit/Gwithin .4 ho$rsH i! the/ are aware o! a serio$s a%%ident invo ving a %hi d attending the servi%e( ;eing an a%%ident that re4$ires the %hi d to re%eive medi%a ( denta or hospita treatment( or a %hi d dies.

Chapter Twelve ,ealing lnfectious ,iseases Policy "d$%ator or *ta!! o! 5ands =n A%adem/ Fami / &a/ Care m$st take reasona; e steps to prevent the spread o! in!e%tio$s diseases( and ens$re that the parent or emergen%/ %onta%t o! ea%h %hi d enro ed at the servi%e is noti!ied o! the o%%$rren%e o! an in!e%tio$s disease as soon as possi; e. Procedure ./ #ecognition Of lnfection ln Children "d$%ators need to know how to re%ogniBe signs o! deve oping in!e%tion. This %an ;e assisted ;/ the maintenan%e o! good %omm$ni%ation with parents( and %onsistent / %aring !or the same %hi dren. This wi he p the "d$%ators to re%ogniBe a;norma or $nwe ;ehavior. 0/ "igns ; "ymptoms Of ,eveloping lnfection ln Children: 50

severe or persistent %o$ghing ;reathing di!!i%$ ties droo ing . sore throat or di!!i%$ t/ in swa owing !everish appearan%e or ;ehavior poor !eeding or oss o! appetite diarrhea vomiting $n$s$a tiredness e/e redness or swe ing with dis%harge o! p$s G%on:$n%tivitisH high pit%hed( $n$s$a %r/ing or irrita;i it/ /e ow skin or e/es G:a$ndi%eH thi%k( green nasa dis%harge ; ood in !e%es or $rine . persistent s%rat%hing o! the s%a p or skin ; isters in the mo$th or on the skin heada%he or sti!! ne%k rash with !ever or other s/mptoms

1/ Appropriate Action lf lnfection ls Present 9hen "d$%ators noti%e an/ o! the isted signs or s/mptoms( the !o owing a%tions sho$ d ;e takenD Conta%t the %hi d)s parents *eek medi%a attention i! ne%essar/ *eparate the %hi d !rom the other %hi dren and s$pervise him or her % ose / $nti the parents %an %o e%t their %hi d Take the %hi d)s temperat$re i! the %hi d appears !everish 0ed$%e the %hi d)s temperat$re ;/ removing an/ e3%ess % othing and giving 'ara%etamo

51

Geg. 'anado H a%%ording to po i%/. ! !ever is present( en%o$rage the %hi d to drink water to prevent deh/dration Ge3%ept when the s/mptoms in% $de high pit%hed %r/ing( irrita;i it/( oss o! appetite and sti!! ne%k or heada%heH.

Assess the %hi d to see i! the/ need to ;e e3% $ded !rom %a re !or the prote%tion o! other %hi dren and "d$%ators.

Ask the parents to noti!/ their do%tor i! their %hi d is diagnosed with an in!e%tio$s disease.

0emem;erD A temperat$re taken $nder a %hi d)s arm wi genera / ;e a;o$t one degree ess than the tr$e G%oreH temperat$re. A %hi d ma/ ;e in!e%tio$s d$ring the da/s ;e!ore he or she shows s/mptoms Geg. %hi%kenpo3 > s apped %heekH. =ther diseases are in!e%tio$s !or e3tended periods o! time( eg. C-1( 'ert$ssis( and 5and( Foot and -o$th disease. #o$ng in!ants ma/ on / show s ight %hanges in !eeding or ;ehavior( so it is important to re%ogniBe an/ s/mptoms o! i ness as ear / as possi; e. 7oti!/ing a !ami ies o! the o%%$rren%e o! an in!e%tio$s disease sho$ d ;e done in a manner that is not pre:$di%ia to the rights o! an/ %hi d or sta!! mem;er. For e3amp e( )There is a %ase o! %hi%ken po3 in the todd er room) rather than )333has %hi%ken po3). This might ;e done thro$gh a noti%e at the entran%e.

6ead %ice It is the e3pe%tation o! parentsFg$ardians attending Fami / &a/ CareD That %hi dren)s hair wi ;e %he%ked !or head i%e on a week / ;asis( at home( $sing the re%ommended %onditionerF%om;ing dete%tion methodE That %hi dren do not attend F&C with $ntreated head i%e Gin a%%ordan%e with 5ea th In!e%tio$s &iseases 0eg$ ations .00LHE 52

That parentsFg$ardians reg$ ar / inspe%t a ho$seho d mem;ers and then treat them i! ne%essar/E

That parentsFg$ardians wi noti!/ their "d$%ator i! their %hi d is !o$nd to have ive i%e and advise when appropriate treatment was %ommen%ed Gin a%%ordan%e with 5ea th In!e%tio$s &isease 0eg$ ations .00LHE

That on / sa!e and re%ommended pra%ti%es are $sed to treat head i%eE That parents and "d$%ators wi noti!/ the parentsFg$ardians o! /o$r %hi d)s !riends so the/ have an ear / opport$nit/ to dete%t and treat their %hi dren i! ne%essar/E

That F&C "d$%ators wi a%t responsi; / and respe%t!$ / when dea ing with !ami ies and the ;roader %omm$nit/ espe%ia / aro$nd iss$es o! head i%e.

To s$pport parentsFg$ardians and the ;roader %hi d%are %omm$nit/ to a%hieve a %onsistent( %o a;orative approa%h to head i%e management the Fami / &a/ Care Co+ordination ?nit wi $ndertake toD

&istri;$te $p to date and a%%$rate in!ormation on the dete%tion( treatment and %ontro o! head i%e to parents and "d$%atorsE

Aeep in!ormed o! %$rrent resear%h and pra%ti%e and In% $de in!ormation and $pdates in news ettersE

'rovide pra%ti%a advi%e and maintain a s/mpatheti% attit$de and avoid stigmatiBingF; aming !ami ies who are e3perien%ing di!!i%$ t/ with %ontro meas$resE

A%%ess %omm$nit/ ed$%ationa reso$r%es and s$pport( %omm$nit/ hea th %enters and o%a

. governmentE A;ide ;/ the re%ommendations o! the *%hoo and Chi dren)s *ervi%e Centre "3% $sion 'o i%/ o! the 5ea th GIn!e%tio$s &iseasesH 0eg$ ations .001 in that the responsi;i it/ to e3% $de a %hi d !rom the %hi d%are rests with the F&C "d$%ator and Co+ordination ?nit( 53

and =n / e3% $de %hi dren !rom F&C who have ive inse%tsE A%%ept the advi%e o! parents that appropriate treatment has %ommen%edE "n%o$rage %hi dren to earn a;o$t head i%e so as to he p remove an/ stigma or);$ /ing) asso%iated with the iss$eE 8e aware o! rea di!!i%$ ties some parents ma/ en%o$nter and seek e3tra s$pport i! re4$iredE

+mmuni<ation Imm$niBation is the most e!!e%tive method o! disease prevention. It is the on / wa/ o! giving prote%tion against %ertain in!e%tio$s diseases. An non+imm$niBed %hi d is !ar more ike / to a%4$ire a disease s$%h as meas es or whooping %o$gh i! the/ have not ;een imm$niBed. The more peop e in a %omm$nit/ that are imm$niBed( the ess ike / the disease wi e3ist and spread. Chi dren who attend Fami / &a/ Care sho$ d ;e $p to date with their imm$niBations. A medi%a histor/ o! ea%h %hi d is re4$ired in order to prote%t that %hi d and others !rom ;eing at risk o! a%4$iring an in!e%tion. F&C "d$%ators sho$ d ;e aware o! a %hi d)s Imm$niBation re%ord( past or present i nesses( medi%ations( a ergies or other imm$ne pro; ems. 'arents sho$ d in!orm the "d$%ators i! their %hi d has re%ent / ;een imm$niBed. This wi A ert the "d$%ator to an/ side e!!e%ts that the %hi d ma/ have d$ring the da/( and a ow them to disting$ish these !rom signs o! deve oping in!e%tion.

Administration of !irst Aid A sta!! mem;ers o! 5ands =n A%adem/ Fami / &a/ Care working with %hi dren are re4$ired toho d a %$rrent First Aid Certi!i%ate. *ta!! wi p an !or and respond e!!e%tive / to a%%idents and medi%a emergen%ies. The 0ed Cross de!ines !irst aid asD 54

JImmediate %are given to a vi%tim o! in:$r/ or s$dden i ness $nti more advan%ed %are %an ;e provided or re%over/ o%%$rs.J The !o owing in%idents are e3amp es o! when !irst aid is re4$iredD a Li!e threatening in:$r/ or i ness( s$%h as oss o! %ons%io$sness eading to respirator/ or %ardia% arrest. . *$dden In!ant &eath */ndrome G*I&*H . Choking and For ; o%ked airwa/s . A ergi% rea%tion( s$%h as anaph/ a%ti% rea%tion to n$ts or sea!ood . In:$r/ to the head( ;a%k or e/e . 8 eeding or ;one !ra%t$re . 5igh temperat$res and !e;ri e %onv$ sions . Asthma atta%ks . 8$rns Gin% $ding s$n;$rnH . "3%essive vomiting eading to deh/dration . 'oisoning !rom either haBardo$s %hemi%a s( s$;stan%es( p ants or snake or spider ;ites

The First Aid 'o i%/ is designed to s$pport ed$%ators toD . 'reserve i!e . "ns$re that i or in:$red persons are sta;i iBed and %om!orted $nti medi%a he p intervenes . -onitor i or in:$red persons in the re%over/ stage . App / !$rther !irst aid strategies i! the %ondition does not improve . "ns$re that the environment is sa!e and that persons are not in danger o! ;e%oming i or in:$red.

Policy

55

First aid is the emergen%/ aid or treatment given to persons s$!!ering i ness or in:$r/ !o owing an a%%ident and prior to o;taining pro!essiona medi%a servi%es i! re4$ired. t in% $des emergen%/ treatment( maintenan%e o! re%ords( dressing o! minor in:$ries( re%ognition and reporting o! hea th haBards and parti%ipation in sa!et/ programs. =$r ed$%ation and %are servi%e is %ommitted to providing a sa!e and hea th/ environment. 9e re%ogniBe o$r responsi;i it/ to provide !irst aid !a%i ities that are ade4$ate !or the immediate treatment o! in:$ries and i nesses. The ed$%ators and sta!! o! o$r servi%e are aware o! their d$t/ o! %are to %hi dren( !ami ies( sta!! and visitors in providing appropriate !irst aid treatment.

A pre%a$tions m$st ;e taken to prevent a%%idents and in:$ries and to minimiBe %omp i%ations. -anaging a%%idents re4$ires %are!$ p anning and red$%es the ike ihood o! ma:or in:$ries and %omp i%ations !rom in:$ries. The First Aid is important not on / !or %hi dren( !ami ies and ed$%ators( ;$t re ates to ever/ person who enters the servi%e)s premises or $ses the servi%es e4$ipment. Procedure
To e!!e%tive / p an and respond to a%%idents or medi%a emergen%ies sta!! m$stD

Take a pre%a$tions to red$%e the in%iden%e o! a%%idents and in:$ries and re%ognise potentia a%%idents that %an o%%$r whi%h need to ;e responded to e!!e%tive / e.g. ;$rns( stings( !ra%t$re( entrapments.

Comp ete the dai / sa!et/ %he%k ist and identi!/ an/ haBards. A haBards wi ;e removed or repaired immediate /.

5ave an a%%essi; e !$ / sto%ked First Aid Ait Gin% $ding separate kit !or e3%$rsionsH. "ns$re it is readi / a%%essi; e and kept ina%%essi; e to %hi dren. A !irst aid kits m$st %ontain a !a%e mask( %o d pa%k and spa%e ; anket. In the event o! an a%%identFin%ident remain %a m( assess the in:$r/Fin:$ries( ens$re %hi d is %om!orta; e and reass$re a %hi dren. ! the in:$r/ is minor( provide appropriate !irst aid( %onta%t the %hi d)s !ami / and %omp ete an a%%identFin%ident report. *end a%%identFin%ident report to the o!!i%e.

0ing 000 i! there is a serio$s in:$r/. =rganiBe s$pport peop e who %an ;e %onta%ted to %are !or the other %hi dren in an emergen%/( !or e3amp e( the Coordination ?nit( so that the ed$%ator %an a%%ompan/ the in:$red %hi d $nti

56

their !ami / or nominated responsi; e person arrives. In!orm parent( !ami / or other responsi; e person as re4$ired o! the emergen%/. 9rite a report on the =!!i%e a%%identFin%ident !orm and note the a%tion taken. "ns$re that the %hi d)s !ami / has signed the a%%identFin%ident !orm and send it to the o!!i%e. The o!!i%e is to %onta%t the 0eg$ ator/ o!!i%e and &""90 to report an/ %hi d who has re4$ired medi%a treatment as a res$ t o! an/ in:$r/ o%%$rring d$ring the ho$rs o! %are. 0eg$ ar / pra%ti%e emergen%/ pro%ed$res( tea%h %hi dren how to %a 000 emergen%/ te ephone n$m;ers( in %ase o! a%%ident or i ness invo ving the sta!! mem;er. &isp a/ emergen%/ pro%ed$res and emergen%/ te ephone n$m;ers prominent / so that an/one entering the servi%e %an view them and $se them. "mergen%/ n$m;ers in% $de 000 !or !ire am;$ an%e and po i%e( 'oisons in!ormation Centre( The Coordination ?nit n$m;er and the ;a%k$p phone n$m;er.

As an "d$%ation and Care *ervi%es( 9e wi ens$reD +A ed$%ators( in% $ding sta!!( ho d a !irst aid 4$a i!i%ationE +A %hi dren( sta!!( !ami ies and visitors who are invo ved in a%%idents and in%idents whi st at the servi%e and re4$ire !irst aid to ;e administered wi ;e given !irst aid a%%ording to g$ide ines and re%ommended pra%ti%es o! a !irst aid 4$a i!i%ationE +A in%idents wi ;e do%$mented and stored a%%ording to reg$ ator/ re4$irementsE and +A risk management approa%h to hea th and sa!et/ sha ;e adopted. The Approved 'rovider 9i "ns$reD +That a ed$%ators are s$pported to ens$re the/ ho d %$rrent re%ogniBed !irst aid 4$a i!i%ationsE +A ed$%ators have $ndertaken %$rrent approved anaph/ a3is management training +A ed$%ators have $ndertaken %$rrent approved emergen%/ asthma management training +"mp o/ee ind$%tion in% $des an ind$%tion to the !irst aid po i%/.

The 7ominated *$pervisor 9i D +"ns$re the ski s and %ompeten%ies o! trained !irst aids are maintained and ski s are kept $p to date( re!resher !irst aid and C'0 training wi ;e s%hed$ ed and maintained in a sta!! registerE +Co a;orate and %ons$ t with sta!! and ed$%ators to deve op and imp ement a risk assessment and management p anE and +"ns$re !irst aid g$ides and p$; i%ations are a%%essi; e to ed$%ators and sta!! at a times to assist them in their $nderstanding and administration o! !irst aid. !or 6a<ard +dentification and #is' Assessment 57

The Approved 'rovider 9i D +'rovide a %hi d+sa!e environment. The 7ominated *$pervisor 9i D +<$ide ed$%ators and sta!! in reg$ ar / %ond$%ting risk assessments o! the environment to determine ike / in:$ries and i nesses that might o%%$r( and re%ti!/ their potentia %a$sesE + ntrod$%e preventive meas$res to e iminate the risk( or %ontro meas$res to minimiBe the riskE +0eview and ana /Be a%%ident( in:$r/( in%ident and )near miss) dataE and +Co a;orate with sta!! and ed$%ators to deve op a !irst aid p an !or the servi%e Gi.e. identi!i%ation o! !irst aid 4$a i!ied sta!!( %onta%t detai s o! emergen%/ servi%es and other emergen%/ %onta%ts( detai s o! the nearest hospita or medi%a %entre( map identi!/ing o%ation o! !irst aid kits at the servi%e( !irst aid %ontents %he%k ist( response pro%ed$re !o owing an in%iden%e o! i ness or in:$r/. "d$%ators and *ta!! 9i D +0eg$ ar / $ndertake risk assessments in the environment in order to p an sa!e e3perien%es !or %hi dren. Administration of !irst Aid to Children( !amilies( "taff and 7isitors to the Education and Care "ervice The Approved 'rovider 9i D +"ns$re that a %oordination $nit sta!! ho d %$rrent !irst aid %erti!i%ates The 7ominated *$pervisor 9i D +"ns$re that enro ment re%ords !or ea%h %hi d in% $de a signed %onsent !orm !or the administration o! !irst aid and the approved prod$%ts to ;e $sedE +0eview and sign o!! on a do%$mentation when !irst aid has ;een administeredE and +&ia 000( and %a !or an am;$ an%e when emergen%/ medi%a treatment is re4$ired or de egate this responsi;i it/ to the %oordination $nit. In <enera "d$%ators wi ens$re thatD +Administration o! !irst aid wi ;e done in a%%ordan%e with !irst aid training and $ndertaken ;/ a 4$a i!ied !irst aiderE

+As per the !irst aid p an( and in the interests o! avoiding de a/ o! treatment( in the !irst

instan%e( !irst aid wi ;e administered ;/ the person who has witnessed the in%identFin:$r/Fi ness +"d$%ators wi advise the nominated s$pervisor and !ami ies Gwhere !irst aid is ;eing administered to a %hi dH wi ;e noti!ied o! the nat$re o! the in%identF a%%identE and +The ed$%ator administering !irst aid wi %omp ete the in%identFi nessFin:$r/Ftra$ma re%ord and give a %op/ to the parent or g$ardian to sign and !orward the signed %op/ to the nominated s$pervisor.

58

!irst Aid "upplies The Approved 'rovider wi "ns$re thatD +"d$%ators and the Co+ordination ?nit keep a !irst aid kit. +The !irst aid kits are s$ita; / e4$ipped( easi / a%%essi; e and re%ogniBa; e. "d$%ators and *ta!! wi "ns$re thatD +The !irst aid kits are s$ita; / e4$ipped( easi / a%%essi; e and re%ogniBa; eE and +"ns$re a !irst aid ;o3 %he%k ist is kept in ever/ !irst aid kitE +The/ wi reg$ ar / monitor s$pp ies and $pdate sto%k as re4$iredE and +&is%ard and rep a%e o$t o! date sto%k. +First aid kits and "pi 'en are %arried on e3%$rsions. ,ocumentation and #ecord =eeping "d$%ators and *ta!! 9i D +"ns$re that a %op/ o! the a%%identFin%ident report wi ;e made avai a; e !or pa rentsFg$ardians on re4$est. The Approved 'rovider( "d$%ators and *ta!! 9i D +"ns$re re%ords are %on!identia / stored !or the spe%i!ied period o! time as re4$ired ;/ the 0eg$ ation.

Chapter Thirteen *edical Conditions

7ationa Law and 7ationa 0eg$ ations indi%ate that a medi%a %onditions po i%/ is re4$ired to set o$t pra%ti%es !or the management o! medi%a %onditions( in% $ding asthma( dia;etes or anaph/ a3is. The re4$ired do%$ments areD . the management o! medi%a %onditions . i! a %hi d enro ed has a spe%i!i% hea th %are need( a erg/ or re evant medi%a %ondition( 59

a. b.

pro%ed$res re4$iring parents to provide a medi%a management p an 0e4$iring the deve opment o! a risk minimiBation p an in %ons$ tation with the %hi d)s parents 0e4$iring the deve opment o! a %omm$ni%ations p an !or sta!! mem;ers and parents.

*ta!! mem;ers and vo $nteers o! 5ands =n A%adem/ Fami / &a/ Care m$st ;e in!ormed a;o$t the pra%ti%es to ;e !o owed. ! a %hi d enro ed at the servi%e has a spe%i!i% hea th %are need( a erg/ or other re evant medi%a %ondition( parents m$st ;e provided with a %op/ o! the po i%/ 9here a %hi d has ;een diagnosed as at risk o! anaph/ a3is( a noti%e stating this m$st ;e disp a/ed at the servi%e. ./Asthma *anagement Asthma is a %hroni% hea th %ondition a!!e%ting appro3imate / L5M o! %hi dren. Asthma is one o! the most %ommon %a$ses o! %hi dhood admission to hospita . It is genera / a%%epted that %hi dren $nder the age o! 2 do not have the ski s and a;i it/ to re%ogniBe and manage their own asthma e!!e%tive /. t is there!ore the responsi;i it/ o! ed$%ators to have the know edge and ski s to treat asthma s/mptoms with appropriate !irst aid pro%ed$res "ymptoms The most %ommon asthma s/mptoms areD shortness o! ;reath wheeBe %hest tightness( andFor a dr/( irritating and %ontin$a %o$gh Gespe%ia / at night ear / in the morning( or with e3er%ise or a%tivit/H Policy "d$%ators sho$ d ;e aware o! %hi dren with asthma in their %are( and have know edge o! the s/mptoms( triggers and treatment !or ea%h %hi d. Chi dren with asthma sho$ d ;e given the same opport$nities as other %hi dren in %are.

Procedure +Coordination $nit sta!! wi provide "d$%ators in!ormation a;o$t asthma. +-aintain a re%ord o! the %hi dren that have asthma. 60

+"d$%ators m$st ;e aware o! asthma triggers and how to minimiBe them. +Chi dren $nder the age o! 2 are $na; e to re%ogniBe the signs o! asthma. There!ore it is the "d$%ator)s responsi;i it/ to know the s/mptoms o! asthma and how to give the appropriate !irst aid. +Asthma %an o%%$r at an/time( an atta%k %an ;e i!e threatening and m$st ;e taken serio$s /. +'arents m$st give to Fami / &a/ Care management a o! the %hi d)s asthma detai s or an/ other in!ormation or pres%ription given ;/ the do%tor. +'arents m$st in!orm the "d$%ators a;o$t an/ $pdates. Assessing Asthma on a Chi d -i d Atta%k . Co$gh( so!t wheeBe . &i!!i%$ t/ ;reathing . &i!!i%$ t/ in speaking in senten%es

-oderate Atta%k . 'ersistent %o$gh( o$d wheeBe . =;vio$s di!!i%$ t/ ;reathing . A; e to speak in short senten%es

*evere Atta%k . *$%king in o! throat and ri; m$s% es ! this is a medi%a emergen%/( %a 000 !or an am;$ an%e immediate / 0e4$ired in!ormation "nro ment !orms seek to determine the %hi d)s asthma histor/. "g. 5as the %hi d ever disp a/ed an/ signs o! asthmaP Asthma -anagement ' ans are re4$ired to ;e %omp eted ;/ the parent as per the -edi%ation 'o i%/. The servi%e $ses the -anagement ' an !orm endorsed ;/ Asthma Fo$ndation A$stra ia. It is the parent)s responsi;i it/ to keep the servi%e and "d$%ators in!ormed( in writing( o! an/ %hanges as the/ o%%$r. 61 . <asping !or ;reath . ?na; e to speak . *evere %o$ghing and vomiting #o$ng %hi dren ma/ ;e rest ess . 'a e and sweat/

Asthma atta%ks are to ;e re%orded on the JI ness FormJ =ngoing medi%ation is to ;e administered as per the -edi%ation 'o i%/ and re%orded on the )Administer -edi%ation FormJ.

Asthma -anagement ' ans are re4$ired to ;e $pdated ann$a / and whenever there is a %hange in the %hi d)s asthma management. "mergen%/ -anagement "mergen%/ asthma management pro%ed$res sho$ d ;e either on disp a/ in a prominent p a%e at a times( or easi / a%%essi; e eg kept in the First Aid Ait. "d$%ators need to re%ogniBe and treat s/mptoms ear /. 0egard ess o! whether these are mi d( moderate or severe( treatment m$st %ommen%e immediate / as de a/ ma/ in%rease risk to %hi d)s hea th and sa!et/. Fo ow the %hi d)s medi%a management p an. n the a;sen%e o! a %hi d)s management p an( !o ow the 4 step emergen%/ asthma -anagement pro%ed$res. G0e!er to ! ow %hart on the Asthma First Aid p an ;e owH. Conta%t parentsF emergen%/ %onta%t person. n the event that an am;$ an%e has ;een %a ed( F&C "d$%ators sho$ d %ontin$e to administer ; $e re iever medi%ation and %onta%t the parent or emergen%/ %onta%t person. The %hi d sho$ d ;e handed over to the am;$ an%e o!!i%ers !or treatment and the F&C "d$%ator sho$ d remain with the other %hi dren in %are. A re%ord o! an/ asthma atta%k sho$ d ;e re%orded on the J ness FormJ. A re%ord o! an/ medi%ation administered sho$ d ;e p a%ed on the) Administer -edi%ation FormJ. First Anown Asthma Atta%k ! a %hi d s$dden / deve ops or %omp ains o! di!!i%$ t/ in ;reathing andFor has an in%essant %o$gh or wheeBe( appropriate %are m$st ;e given immediate / 95"T5"0 =0 7=T the %hi d is known to have asthma. Ca an am;$ an%e immediate / Gdia 000H and state that the %hi d is having ;reathing di!!i%$ t/. Asthma !irst aid Administer 4 separate p$!!s o! a ; $e re iever p$!!er via a spa%er. ?se one p$!! at a time and ask the %hi d to take 4 ;reaths !rom the spa%er a!ter ea%h p$!!. Aeep giving 4 separate p$!!s o! a ; $e re iever p$!!er via a spa%er ever/ 4 min$tes $nti the am;$ an%e arrives. This treatment %o$ d ;e i!e saving !or a %hi d whose asthma has not ;een previo$s / re%ogniBed and it wi not ;e harm!$ Q! the %o apse or ;reathing di!!i%$ t/ was not d$e to asthma. 0e iever 62

p$!!ers are e3treme / sa!e( even i! the %hi d does not have asthma. "tep . *it the person $pright( ;e %a m and reass$ring. &o not eave the person a one

"tep 0 <ive !o$r separate p$!!s o! a ; $e re iever GAiromir( Asmo ( "pa4 or 1ento inH( i.e. one p$!!(+ then+4+;rDeathsi+anotherD+p$!!+then+4L;rDeathsE+.a.nother+p$!!(Lthen+>;rDeathsE+a.nother+p.$! +thenR+ ;reaths. 8ote: The medi%ation is ;est given one p$!! at a time via a spa%er devi%e( Ask the person to take !o$r ;reaths !rom the spa%er a!ter ea%h p$!! o! medi%ation. ! a spa%er is not avai a; e $se the ; $e re iever p$!!er on its own( as des%ri;ed in *tep . a;ove. "tep 1 9ait !o$r min$tes( to see the e!!e%t o! the re iever treatment. "tep 2 ! there is itt e or no improvement repeat steps . and 3. ! there is sti no improvement %a an am;$ an%e immediate / STia 000U. Contin$e to repeat steps . and 3 whi e waiting !or the am;$ an%e.

63

64

65

0 Anaphyla$is *anagement Anaph/ a3is is a severe( i!e+threatening a ergi% rea%tion. ?p to two per %ent o! the genera pop$ ation and $p to !ive per %ent o! %hi dren are at risk. The most %ommon %a$ses in /o$ng %hi dren are eggs( pean$ts( tree n$ts( %ow mi k( ;ee or other inse%t stings( and some medi%ations. #o$ng %hi dren ma/ not ;e a; e to e3press the s/mptoms o! anaph/ a3is. A rea%tion %an deve op within min$tes o! e3pos$re to the a ergen( ;$t with p anning and training( a rea%tion %an ;e treated e!!e%tive / ;/ $sing an adrena ine a$to+in:e%tor %a ed an "pi'en . Policy 9e ;e ieve that the sa!et/ and we ;eing o! %hi dren who are at risk o! anaph/ a3is is a who e o! %omm$nit/ responsi;i it/. The servi%e is %ommitted toD providing( as !ar as pra%ti%a; e( a sa!e and hea th/ environment in whi%h %hi dren at risk o! anaph/ a3is %an parti%ipate e4$a / in a aspe%ts o! the %hi dren)s program and e3perien%es. .raising awareness a;o$t a ergies and anaph/ a3is amongst the servi%e %omm$nit/ and %hi dren in attendan%e. a%tive / invo ving the parentsFg$ardians o! ea%h %hi d at risk o! anaph/ a3is in assessing risks( deve oping risk minimiBation strategies and management strategies !or their %hi d. ens$ring ea%h sta!! mem;er and other re evant ad$ ts have ade4$ate know edge o! a ergies( anaph/ a3is and emergen%/ pro%ed$res. !a%i itating %omm$ni%ation to ens$re the sa!et/ and we ;eing o! %hi dren at risk o! anaph/ a3is. 9e re%ogniBes the importan%e o! a sta!! responsi; e !or the %hi dren at risk o! anaph/ a3is $ndertaking training that in% $des preventative meas$res to minimiBe the risk o! an anaph/ a%ti% rea%tion( re%ognition o! the signs and s/mptoms o! anaph/ a3is and emergen%/ treatment( in% $ding administration o! an pi'en . *ta!! and parentsFg$ardians need to ;e made aware that it is not possi; e to a%hieve a %omp ete / a ergen+!ree environment in an/ servi%e that is open to the genera %omm$nit/. *ta!! sho$ d not have a !a se sense o! se%$rit/ that an a ergen has ;een e iminated !rom the environment. Instead we re%ogniBes the need to adopt a range o! pro%ed$res and risk minimiBation strategies to red$%e the risk o! a %hi d having an anaph/ a%ti% rea%tion( in% $ding strategies to minimiBe the presen%e o! the a ergen in the servi%e. The aim o! o$r po i%/ is to a%hieveD . minimiBe the risk o! an anaph/ a%ti% rea%tion o%%$rring whi e the %hi d is in the %are. 66

. ens$re that sta!! mem;ers respond appropriate / to an anaph/ a%ti% rea%tion ;/ initiating appropriate treatment( in% $ding %ompetent / administering an "pi'en .

. raise the servi%e %omm$nit/)s awareness o! anaph/ a3is and its management thro$gh ed$%ation and po i%/ imp ementation.

Procedures As a i%ensee we sha D . %ond$%t an assessment o! the potentia !or a%%identa e3pos$re to a ergens whi e %hi dren at risk o! anaph/ a3is are in the %are o! the servi%e and deve op a risk minimiBation p an !or the s%heme in %ons$ tation with sta!! and the !ami ies o! the %hi dren. . ens$re sta!! responsi; e !or the %hi dren at risk o! anaph/ a3is attend anaph/ a3is management training( that is rein!or%ed at /ear / interva s. .ens$re that a re ieving sta!! are aware o! s/mptoms o! an anaph/ a%ti% rea%tion( the %hi d at risk o! anaph/ a3is( the %hi d)s a ergies( anaph/ a3is a%tion p an and "pi'en kit. ! the re ieving sta!! mem;er is not trained in anaph/ a3is management( we sha ens$re at east one sta!! mem;er trained in anaph/ a3is management is present at the servi%e( and that sta!! mem;er is aware that the/ are responsi; e !or the administration o! an "pi'en in an emergen%/. ! this is not possi; e parentsFg$ardians m$st ;e in!ormed o! this sit$ation ;e!ore a %hi d at risk o! anaph/ a3is is e!t at the servi%e. .ens$re that no %hi d who has ;een pres%ri;ed an "pi'en is permitted to attend the servi%e or its programs witho$t that "pi'en ) . make parentsFg$ardians aware o! this po i%/( and provide a%%ess to it on re4$est. . en%o$rage ongoing %omm$ni%ation ;etween parentsFg$ardians and sta!! regarding the %$rrent stat$s o! the %hi d)s a ergies( this po i%/ and its imp ementation. . disp a/ an A*CIA generi% poster %a ed A%tion p an !or Anaph/ a3is in a ke/ o%ation at the servi%e( !or e3amp e( in the %hi dren)s room( the sta!! room or near the medi%ation %a;inet. . disp a/ an JAm;$ an%e Conta%t Card ;/ Te ephonesJ.

*ta!! responsi; e !or the %hi d at risk o! anaph/ a3is sha D 67

. ens$re a %op/ o! the %hi d)s anaph/ a3is a%tion p an is visi; e to a sta!!. . !o ow the %hi d)s anaph/ a3is a%tion p an in the event o! an a ergi% rea%tion( whi%h ma/ progress to anaph/ a3is.

. in the sit$ation where a %hi d who has not ;een diagnosed as a ergi%( ;$t who appears to ;e having an anaph/ a%ti% rea%tionD

Ca an am;$ an%e immediate / ;/ dia ing 000. Commen%e !irst aid meas$res.

Conta%t the parentFg$ardian. Conta%t the person to ;e noti!ied in the event o! i ness i! the parentFg$ardian %annot ;e %onta%ted . pra%ti%e "pi'en administration pro%ed$res $sing an "pi'en trainer and Janaph/ a3is s%enariosJ on a reg$ ar ;asis( pre!era; / 4$arter /. ask a parentsFg$ardians as part o! the enro ment pro%ed$re( prior to their %hi d)s attendan%e at the servi%e( whether the %hi d has a ergies and do%$ment this in!ormation on the %hi d)s enro ment re%ord. ! the %hi d has a ergies( ask the parentsFg$ardians to provide a medi%a management p an signed ;/ a &o%tor.

.ens$re that parentsF4$ardians provide an anaph/ a3is a%tion p an signed ;/ the %hi d)s do%tor and a %omp ete "pi'en Vit whi e the %hi d is present at the servi%e.

. ens$re that the "pi'en kit is stored in a o%ation that is known to a sta!!( in% $ding re ie! sta!!E easi / a%%essi; e to ad$ ts Gnot o%ked awa/HE ina%%essi; e to %hi drenE and awa/ !rom

dire%t so$r%es o! heat. ens$re that the "pi'en kit !or ea%h %hi d at risk o! anaph/ a3is is %arried ;/ a trained ad$ t on

e3%$rsions that this %hi d attends. .reg$ ar / %he%k the "pi'e8 e3pir/ date. GThe man$!a%t$rer wi on / g$arantee the e!!e%tiveness o! the "pi'en to the end o! the nominated e3pir/ month.H provide in!ormation to the servi%e %omm$nit/ a;o$t reso$r%es and s$pport !or managing a ergies and anaph/ a3is. 68

'arentsFg$ardians o! a %hi d at risk o! anaph/ a3is sha D . in!orm sta!!( either on enro ment or on diagnosis( o! their %hi d)s a ergies. provide sta!! with an anaph/ a3is a%tion p an and written %onsent to $se the "pi'en in ine with this a%tion p an. provide sta!! with a %omp ete "pi'en kit. .reg$ ar / %he%k the "pi'en e3pir/ date( assist sta!! ;/ o!!ering in!ormation and answering an/ 4$estions regarding their %hi d)s a ergies. noti!/ the sta!! o! an/ %hanges to their %hi d)s a erg/ stat$s and provide a new anaph/ a3is a%tion p an in a%%ordan%e with these %hanges. %omm$ni%ate a re evant in!ormation and %on%erns to sta!!( !or e3amp e( an/ matter re ating to the hea th o! the %hi d. W %omp / with the s%heme)s po i%/ that no %hi d who has ;een pres%ri;ed an "pi'en is permitted to attend the servi%e or its programs witho$t that "pi'en

The Coordinator sha D . dis%$ss with sta!! their know edge o! iss$es !o owing sta!! parti%ipation in anaph/ a3is management training. se e%tive / a$dit enro ment %he%k ists Ge.g. ann$a /H to ens$re that do%$mentation is %$rrent and %omp ete. dis%$ss this po i%/ and its imp ementation with parentsFg$ardians o! %hi dren at risk o! anaph/ a3is to ga$ge their satis!a%tion with ;oth the po i%/ and its imp ementation in re ation to their %hi d. respond to %omp aints. review the ade4$a%/ o! the response o! the servi%e i! a %hi d has an anaph/ a%ti% rea%tion and %onsider the need !or additiona training and other %orre%tive a%tion. .ro$tine / Ge.g. month /H review the "pi'en kit to ens$re that it is %omp ete and the "pi'en is not e3pired. . iaise with the i%ensee and parents o! %hi dren at risk o! anaph/ a3is.

69

In re ation to the %hi d at riskD This %hi d sho$ d on / eat !ood that has ;een spe%i!i%a / prepared !or himFher. 1. 9here the servi%e is preparing !ood !or the %hi d( ens$re that it has ;een prepared a%%ording to the parent)s instr$%tions. ..*ome parents wi %hoose to provide a !ood !or their %hi d. A !ood !or this %hi d sho$ d ;e %he%ked and approved ;/ the %hi d)s parentFg$ardian and ;e in a%%ordan%e with the risk minimiBation p an. 8ott es( other drinks and $n%h ;o3es( in% $ding an/ treats( provided ;/ the parentsFg$ardians !or this %hi d sho$ d ;e % ear / a;e ed with the %hi d)s name.

.There sho$ d ;e no trading or sharing o! !ood( !ood $tensi s and %ontainers with this %hi d. . n some %ir%$mstan%es it ma/ ;e appropriate that a high / a ergi% %hi d does not sit at the same ta; e when others %ons$me !ood or drink %ontaining or potentia / %ontaining the a ergen. 5owever( %hi dren with a ergies sho$ d not ;e separated !rom a %hi dren and sho$ d ;e so%ia / in% $ded in a a%tivities.

'arentsFg$ardians sho$ d provide a sa!e treat ;o3 !or this %hi d. 9here this %hi d is ver/ /o$ng( provide hisFher own high %hair to minimiBe the risk o! %ross+%ontamination.

9hen at risk %hi d is a ergi% to mi k( ens$re non+a ergi% ;a;ies are he d when the/ drink !orm$ aFmi k.

In%rease s$pervision o! this %hi d on spe%ia o%%asions s$%h as e3%$rsions( in%$rsions or !ami / da/s.

n re ation to other pra%ti%es at the servi%eD . "ns$re ta; es and ;en%h tops are washed down a!ter eating. . "ns$re hand washing !or a %hi dren $pon arriva at the servi%e( ;e!ore and a!ter eating. . 0estri%t $se o! !ood and !ood %ontainers( ;o3es and pa%kaging in %ra!ts( %ooking and s%ien%e 70

e3periments( depending on the a ergies o! parti%$ ar %hi dren. *ta!! sho$ d dis%$ss the $se o! !oods in s$%h a%tivities with parentsFg$ardians o! this %hi d and these !oods sho$ d ;e %onsistent with the risk minimiBation p an. A %hi dren need to ;e % ose / s$pervised at mea and sna%k times and %ons$me !ood in spe%i!ied areas. To minimiBe risk( %hi dren sho$ d not )wander aro$nd) with !ood. *ta!! sho$ d $se non+!ood rewards( !or e3amp e sti%kers( !or a %hi dren. The risk minimiBation p an wi in!orm the %hi dren)s servi%e)s !ood p$r%hases and men$ p anning. Food preparation personne Gsta!! and vo $nteersH sho$ d ;e instr$%ted a;o$t meas$res ne%essar/ to prevent %ross %ontamination ;etween !oods d$ring the hand ing( preparation and serving o! !ood + s$%h as %are!$ % eaning o! !ood preparation areas and $tensi s. 9here !ood is ;ro$ght !rom home to the ed$%ator( a parentsFg$ardians wi ;e asked not to send !ood %ontaining spe%i!ied a ergens or ingredients as determined in the risk minimiBation p an.

Enrolment Chec'list for Children at #is' of Anaphyla$is A risk minimiBation p an is %omp eted( whi%h in% $des strategies to address the parti%$ ar 7eeds o! ea%h %hi d at risk o! anaph/ a3is and this p an is imp emented. 'arents o! a %hi d at risk o! anaph/ a3is have ;een provided a %op/ o! the servi%eKs Anaph/ a3is po i%/. A parentsFg$ardians are made aware o! the Anaph/ a3is po i%/. Anaph/ a3is a%tion p an !or the %hi d is signed ;/ the %hi dKs &o%tor and is visi; e to a sta!! "pi'en Gwithin e3pir/ dateH is avai a; e !or $se at an/time the %hi d is in the %are o! the servi%e. "pipen is stored in an ins$ ated %ontainer( in a o%ation easi / a%%essi; e to ad$ ts Gnot Lo%ked awa/H( ina%%essi; e to %hi dren and awa/ !rom dire%t so$r%es o! heat. A sta!!( in% $ding re ie! sta!!( are aware o! ea%h "pi'en kit o%ation.

71

*ta!! responsi; e !or the %hi dFren at risk o! anaph/ a3is $ndertake anaph/ a3is -anagement training( whi%h in% $des strategies !or anaph/ a3is management. 0e%ognition o! a ergi% rea%tions( emergen%/ treatment and pra%ti%e with an "pi'en Trainer( and is rein!or%ed at /ear / interva s.

The servi%eKs emergen%/ a%tion p an !or the management o! anaph/ a3is is in p a%e and A sta!! $nderstand the p an.

A treat ;o3 is avai a; e !or spe%ia o%%asionsHi! re evantH and is % ear / marked aas 8e onging to the %hi d at risk o! anaph/ a3is.

'arentFg$ardian %$rrent %onta%t data is avai a; e. In!ormation regarding an/ other medi%ations or medi%a %onditions G!or e3amp e asthmaH Is avai a; e to sta!!

I! !ood is prepared at the servi%e( meas$res are in p a%e to prevent %ontamination o! the Food given to the %hi d at risk o! anaph/ a3is.

72

"ample #is' *inimi<ation Plan for Anaphyla$is

6ow well has the children s service planned for meeting the needs of children with allergies who are at ris' of anaphyla$is> 1. 9ho are the %hi drenP . List names and room o%ations o! ea%h

o! the at risk %hi dren

73

.. 9hat are the/ a ergi% toP

. List a o! the known a ergens !or ea%h

o! the at risk %hi dren . List potentia so$r%es o! e3pos$re to ea%h known a ergen and strategies to minimiBe the risk o! e3pos$re. This wi in% $de re4$esting that %ertain !oodsFitems not ;e ;ro$ght to the servi%e 3. &oes ever/one re%ogniBe the at risk %hi drenP List the strategies !or ens$ring that a

sta!!( in% $ding re ie! sta!! and %ooks( re%ogniBe ea%h o! the at risk %hi dren . Con!irm where ea%h %hi d)s A%tion ' an Gin% $ding the %hi d)s photographH wi ;e disp a/ed

&o !ami ies and sta!! know how the servi%e manages the risk o! anaph/ a3isP

0e%ord when ea%h !ami / o! an at risk %hi d is provided a %op/ o! the servi%e)s Anaph/ a3is 'o i%/.

0e%ord when ea%h !ami / mem;er provides a %omp ete "pi'en kit Test that a sta!!( in% $ding re ie! sta!! know where the "pi'en kit is kept !or ea%h at risk %hi d 0eg$ ar %he%ks o! the e3pir/ date o! ea%h "pi'en are $ndertaken ;/ a nominated sta!! mem;er and the !ami ies o! ea%h at risk %hi d *ervi%e writes to a !ami ies re4$esting that spe%i!i% pro%ed$res ;e !o owed to minimiBe the risk o! e3pos$re to a known a ergen. This ma/ in% $de re4$esting the !o owing are not sent to the servi%eD o Food %ontaining the ma:or so$r%es o! a ergens( or !oods where trans!er !rom one %hi d to another is ike /( !or e3amp e pean$t(J n$t prod$%ts( who e egg( %ho%o ate Food pa%kaging o! risk !oods Gsee known a ergens at point .H( !or e3amp e %erea ;o3es( egg %artons and so on A new written re4$est is sent to !ami ies i! the !ood a ergens %hange "ns$re a !ami ies are aware o! the po i%/ that no %hi d who has ;een pres%ri;ed an "pi'en is permitted to attend the servi%e witho$t that "pi'en The servi%e disp a/s the A*CIA generi% poster( A%tion p an !or anaph/ a3is( in a ke/

o%ation and o%ates a %omp eted am;$ an%e %ard ;/ the te ephoneFs The "pi'en kit is taken on a e3%$rsions attended ;/ the at risk %hi d

74

6ow well has the children s service planned for meeting the needs of children with allergies who are at ris' of anaphyla$is> 1. 9ho are the %hi drenP List names and room o%ations o! ea%h

o! the at risk %hi dren .. 9hat are the/ a ergi% toP

. List a

o! the known a ergens tor ea%h

o! the at risk %hi dren . List potentia so$r%es o! e3pos$re to

ea%h known a ergen and strategies to minimiBe the risk o! e3pos$re. This wi in% $de re4$esting that %ertain !oodsFitems not ;e ;ro$ght to the servi%e

3. &oes ever/one re%ogniBe the at risk %hi drenP

. List the strategies !or ens$ring that a

sta!!( in% $ding re ie! sta!! and %ooks( re%ogniBe ea%h o! the at risk %hi dren . Con!irm where ea%h %hi d)s A%tion
' an

Gin% $ding the %hi d)s photographH wi ;e disp a/ed

,o families and staff 'now how the service manages the ris' of anaphyla$is>

75

. 0e%ord when ea%h !ami / o! an at risk %hi d is provided a %op/ o! the servi%e)s Anaph/ a3is po i%/ . 0e%ord when ea%h !ami / mem;er provides a %omp ete "pi'en kit . Test that a sta!!( in% $ding re ie! sta!!( know where the "pi'en kit is kept !or ea%h at risk %hi d . 0eg$ ar %he%ks o! the e3pir/ date o! ea%h "pi'en are $ndertaken ;/ a nominated sta!! mem;er and the !ami ies o! ea%h at risk %hi d . *ervi%e writes to a !ami ies re4$esting that spe%i!i% pro%ed$res ;e !o owed to minimiBe the risk o! e3pos$re to a known a ergen. This ma/ in% $de re4$esting the !o owing are not sent to the servi%eD Food %ontaining the ma:or so$r%es o! a ergens( or !oods where trans!er !rom one %hi d to another is ike /( !or e3amp e pean$t( n$t prod$%ts( who e egg( %ho%o ate Food pa%kaging o! risk !oods Gsee known a ergens at point .H( ! or e3amp e %erea ;o3es( egg %artons and so on A new written re4$est is sent to !ami ies i! the !ood a ergens %hange "ns$re a !ami ies are aware o! the po i%/ that no %hi d who has ;een pres%ri;ed an "pi'en is permitted to attend the servi%e witho$t that "pi'en . The servi%e disp a/s the A*CIA generi% poster( A%tion p an !or onoph/ o3rs( in a ke/ o%ation and o%ates a %omp eted am;$ an%e %ard ;/ the te ephoneFs o The "pi'en kit is taken on a e3%$rsions attended ;/ the at risk %hi d

,o all staff 'now how the children s service aims to minimi<e the ris' of a child being e$posed to an allergen>

76

. Think a;o$t times when the %hi d %o$ d potentia / ;e e3posed to a ergens and deve op appropriate strategies( in% $ding who is responsi; e !or imp ementing them G*ee !o owing se%tion !or possi; e e3pos$re s%enarios and strategiesH

-en$s are p anned in %on:$n%tion with parentsFg$ardians o! at risk %hi dren Food !or the at risk %hi d is prepared a%%ording to their parents)Fg$ardians) instr$%tions to avoid the in% $sion o! !ood a ergens

As !ar as pra%ti%a the !ood on the men$ !or a %hi dren sho$ d not %ontain ingredients s$%h as mi k( egg and pean$tFn$t prod$%ts to whi%h the %hi d is at risk The at risk %hi d sho$ d not ;e given !ood i! the a;e !or the !ood states that the !ood ma/ %ontain tra%es o! a known a ergen

5/giene pro%ed$res and pra%ti%es are $sed to minimiBe the risk o! %ontamination o! s$r!a%es( !ood $tensi s and %ontainers ;/ !ood a ergens

Consider the sa!est p a%e !or the at risk %hi d to ;e served and %ons$me !ood( whi e ens$ring the/ are so%ia / in% $ded in a a%tivities( and ens$re this o%ation is $sed ;/ the %hi d

*ervi%e deve ops pro%ed$res !or ens$ring that ea%h at risk %hi d on / %ons$mes !ood prepared spe%i!i%a / !or himFher

7= F==& is introd$%ed to a ;a;/ i! the parentFg$ardian has not previo$s / given this !ood to the ;a;/

77

"ns$re ea%h %hi d enro ed at the servi%e washes hisFher hands $pon arriva at the servi%e( ;e!ore and a!ter eating

Tea%hing strategies are $sed to raise awareness o! a %hi dren a;o$t anaph/ a3is and no !ood sharing with the at risk %hi dFren and the reasons !or this

8ott es( other drinks and $n%h ;o3es provided ;/ the !ami / o! the at risk %hi d sho$ d ;e % ear / a;e ed with the %hi d)s name

A sa!e )treat ;o3) is provided ;/ the !ami / o! ea%h at risk %hi d and $sed ;/ the servi%e to provide )treats) to the at risk %hi d( as appropriate

,o relevant people 'now what action to ta'e if a child has an anaphylactic reaction>

78

Anow what ea%h %hi d)s A%tion ' an sa/s and imp ement it

Anow who wi administer the "pi'en) and sta/ with the %hi dE who wi te ephone the am;$ an%e and the parentsE who wi ens$re the s$pervision o! the other %hi drenE who wi et the am;$ an%e o!!i%ers into the servi%e and take them to the %hi d

. A sta!! with responsi;i ities !or at risk %hi dren have $ndertaken anaph/ a3is management training and reg$ ar pra%ti%e sessions

6ow effective is the service s ris' minimi<ation plan> . 0eview the risk minimiBation p an with !ami ies o! at risk %hi dren at east ann$a /( ;$t

a wa/s $pon enro ment o! ea%h at risk %hi d and a!ter an/ in%ident or a%%identa e3pos$re

Possible e$posure scenarios and strategies

"cenario
Food is provided ;/ the %hi dren)s servi%e and a !ood a ergen is $na; e to ;e removed !rom the servi%e)s men$ G!or e3amp e mi kH

"trategy
-en$s are p anned in %on:$n%tion with parents o! at risk %hi dFren and !ood is prepared a%%ording to parents instr$%tions A ternative / the pa rent provides a o! the !ood !or the at risk %hi d

9ho
Cook( 'rimar/ 7ominee( 'arent

"ns$re separate storage o! !oods %ontaining a ergen Cook and sta!! o;serve !ood hand ing( preparation and serving pra%ti%es to minimiBe the risk o! %ross %ontamination. This in% $des h/giene o! s$r!a%es in kit%hen and %hi dren)s eating area( !ood $tensi s and %ontainers. There is a s/stem in p a%e to ens$re the at risk %hi d is served on / the !ood prepared !or himFher

Li%ensee > Cook Cook > *ta!!

Cook > *ta!!

79

An at risk %hi d is served and %ons$mes their !ood at a p a%e %onsidered to pose a ow risk o! %ontamination !rom a ergens !rom another %hi d)s !ood. This p a%e is not separate !rom a %hi dren and a ows so%ia in% $sion at mea times.

*ta!!

Chi dren are reg$ ar / reminded o! the importan%e o! no !ood sharing with the at risk %hi d. Chi dren are s$pervised d$ring eating
'art/ or %e e;ration

*ta!! *ta!! Li%enseeF'rimar/ 7omineeF@$a i!ied *ta!!

<ive p ent/ o! noti%e to !ami ies a;o$t the event

"ns$re a sa!e treat ;o3 is provided !or the at risk %hi d

"ns$re the at risk %hi d on / has the !ood approved ;/ hisFher parentFg$ardian

'arentF *ta!!
*ta!! Li%enseeF'rimar/ 7ominee

*pe%i!/ a range o! !oods that !ami ies ma/ send !or the part/ and note parti%$ ar !oods and ingredients that sho$ d not ;e sent

'rote%tion !rom inse%t ;ite a ergies

*pe%i!/ p a/ areas that are owest risk to the at risk %hi d and en%o$rage himFher and peers to p a/ in the area
Li%ensee

*ta!!

&e%rease the n$m;er o! p ants that attra%t ;ees

"ns$re the at risk %hi d wears shoes at a times

*ta!!
Li%ensee

o$tdoors
@$i%k / manage an/ instan%e o! inse%t in!estation. It ma/ ;e appropriate to re4$est e3% $sion o! threat risk %hi d d$ring the period re4$ired to eradi%ate the inse%ts

80

Late3 a ergies

Avoid the $se o! part/ ;a oons or %onta%t with ate3 g oves

*ta!!

1 ,iabetes &ia;etes o%%$rs when ; ood g $%ose Gs$garH eve s are raised d$e to pro; ems prod$%ing or pro%essing ins$ in. The i ness ma/ ;e t/pe 1 or t/pe .. T/pe 1 dia;etes Gprevio$s / known as ins$ in+dependent or :$veni e dia;etesH is the most %ommon !orm o! dia;etes in %hi dhood and ado es%en%e. T/pe 1 dia;etes is an a$to+imm$ne disease in whi%h the ;od/)s own imm$ne s/stem atta%ks the ins$ in+making %e s in the pan%reas and destro/s them over time. T/pe 1 dia;etes res$ ts in a severe de!i%ien%/ o! ins$ in. ns$ in is the hormone whi%h %ontro s ; ood g $%ose eve s G8<LsH. A de!i%ien%/ o! ins$ in res$ ts in high ; ood g $%ose eve s and these high eve s %a$se the ear / signs and s/mptoms o! dia;etesD e3%essive thirst( in%reased $rination( weight oss and etharg/. 9itho$t ins$ in treatment the disease progresses to a i!e+threatening %ondition marked ;/ deh/dration( high ; ood g $%ose eve s and a ;$i d $p o! a%ids GketonesH in the ; ood to to3i% eve s Gketoa%idosisH. T/pe . dia;etes Gprevio$s / known as ad$ t+onset or non ins$ in+dependent dia;etesH is the most %ommon !orm o! dia;etes in A$stra ia and the in%iden%e is in%reasing.T/pe . dia;etes o%%$rs main / in ad$ ts( $s$a / over 40 /ears o! age( a tho$gh it is now ;eing seen more o!ten in ado es%ents Gparti%$ ar / those who have a !ami / histor/ o! t/pe . dia;etesH. Policy &ia;etes re4$ires i!e ong treatment. Chi dren with we managed dia;etes are no more ike / to ;e si%k than other /o$ng peop e and %an genera / ;e e3pe%ted to do ever/thing ike others 81

do. 5owever( %hi dren with dia;etes do needD emergen%/ treatment( s$pervision and s$pport in the event o! a ow ; ood g $%ose eve . "d$%ator %an ;e s$pportive in the management o! dia;etes ;/ pa/ing attention to !ood and a%tivities. The dia;etes %are p an wi spe%i!/ the pre!erred g $%ose %ontaining prod$%ts and %ar;oh/drates !or ea%h individ$a . Procedure 1. "ns$re that the %hi d with dia;etes attempts to ;a an%e ins$ in Ggiven as .+4 in:e%tions per da/ or via a p$mpH( %ar;oh/drate !ood and a%tivit/ to keep their ; ood g $%ose eve s as % ose as possi; e to the norma range. .. to eat mea s and sna%ks on time( to eat sna%ks at additiona times i! invo ved in vigoro$s ph/si%a a%tivit/ !or more than 30 min$tes 3. $nrestri%ted toi et privi eges and a%%ess to drinking water 4. additiona p anning with parents to a%%ommodate %hanges in ro$tines( eg e3%$rsions and other a%tivities( e3tra s$pervision i! $nwe .

5. 'arents and g$ardians m$st ;e a; e to dis%$ss a aspe%ts o! ro$tine and emergen%/. 0eg$ ar %omm$ni%ation wi ens$re that a parties have a shared $nderstanding o! the dia;etes %are p an and ed$%ator wi s$pport the p an. 2. The !oods re%ommended !or %hi d with dia;etes are ;ased on the same hea th/ eating prin%ip es re%ommended !or the who e pop$ ation. Fami ies are responsi; e !or providing ed$%ator with the !ood and drink re4$ired ;/ their %hi d. dea / this sho$ d ;e appropriate / a;e ed the time o! %ons$mption Gie morning re%ess( $n%h( ;e!ore sport et%H. Food and drinks ne%essar/ !or the treatment o! ow ; ood g $%ose eve s m$st a so ;e provided ;/ the !ami /. 2.1+ Important pointsD Food or drink %ontaining the right amo$nt o! %ar;oh/drate m$st ;e eaten at ea%h mea and sna%k time to ;a an%e the ins$ in given e3tra !ood or drink m$st a wa/s ;e avai a; eD A to %over vigoro$s ph/si%a a%tivit/ o! more than 30 min$tes d$ration to treat a ow ; ood g $%ose eve mea s and sna%ks sho$ d never ;e missed or de a/ed or a ow ; ood g $%ose eve ma/ o%%$r

2.. -anagement o! ; ood g $%ose eve s 5igh ; ood g $%ose eve s A %hi dren and st$dents with dia;etes wi e3perien%e high ; ood g $%ose eve s !rom time to time and treatment is $s$a / not $rgent( $n ess the %hi d is $nwe or $sing an ins$ in p$mp

82

A high ; ood g $%ose eve Ga;ove15mmo FLH %an ;e %a$sed ;/D not eno$gh ins$ in too m$%h %ar;oh/drate i ness stress

Low ; ood g $%ose eve s It invo ves giving g $%ose+%ontaining prod$%ts s$%h as g $%ose ta; ets( g $%ose o ies or a !r$it ;o3)st/ e drink whi%h in%rease the ; ood g $%ose rapid /( !o owed ;/ a s ow / a;sor;ed %ar;oh/drate( in the re%ommended 4$antities ;e ow. < $%ose+%ontaining prod$%ts areD !r$it ;o3)st/ e drink G1.5m1H * ow / a;sor;ed %ar;oh/drates areD m$es i ;ar G1H ! an/ di!!i%$ ties are noted with the !ood p an( the !ami /)s emergen%/ %onta%ts sho$ d ;e noti!ied or the di!!i%$ t/ %omm$ni%ated thro$gh the %omm$ni%ation ;ook. -ost %hi d with dia;etes wi monitor their ; ood g $%ose eve s at east on%e a da/( $s$a / ;e!ore re%ess or $n%h. Additiona ; ood g $%ose monitoring ma/ ;e re4$iredD ;e!ore( d$ring or a!ter e3er%ise i! the %hi dFst$dent has s/mptoms o! a ow ; ood g $%ose eve p ain sweet or savo$r/ ;is%$its G.+3H mi k GL %$pH !r$it G1 pie%eH. g $%ose o ies or :e /;eans G5+2H g $%ose ta; ets G.+3H g $%ose ge norma emonadeFso!t drink G1.5m1H

83

6. 'arties and %e e;rations ! possi; e( dis%$ss the management o! parties and %e e;rations with the parents ahead o! time *andwi%hes( piBBa( pop%orn( !r$it and i%e+%ream are a s$ita; e !or %hi dren with dia;etes. Low :o$ e diet so!t drinks %an ;e provided or ;ro$ght !rom home i! desired. 8. "3%$rsions ' anning is the ke/ to tro$; e+!ree e3%$rsions. &etai s whi%h need to ;e %onsidered in% $de theD timing o! mea s Gde a/ing mea s ma/ %a$se a ow ; ood g $%ose eve H timing o! ins$ in in:e%tions and ; ood g $%ose tests a%%ess to sna%ks and mea s Gon p$; i% transport et%H need to %arr/ an ade4$ate s$pp / o! !ood G!or e3amp e sandwi%hes( %hips( ;is%$its( dried !r$itH witho$t re /ing on p$r%hasing !ood or sna%ks when needed e3er%ise or a%tivities in% $ded.

,. "d$%ator)s "mergen%/ Care ,.1+ For Low ; ood g $%ose eve s "d$%ator responsi; e !or the s$pervision o! a %hi d with dia;etes sho$ d ;e !ami iar with the signs and s/mptoms and the emergen%/ treatment o! a ow ; ood g $%ose eve . ?rgent treatment is a wa/s re4$ired and the %hi d sho$ d never ;e e!t $nattended. Treatment !or ow ; ood g $%ose eve s sho$ d ;e readi / a%%essi; e at a times( parti%$ ar / d$ring a%tivities. A ow ; ood g $%ose eve G;e ow 4mmo FLH %an ;e %a$sed ;/D too m$%h ins$ in not eno$gh or de a/ed %ar;oh/drate sna%ks or mea s e3er%ise.

A ow ; ood g $%ose eve %an ;e prevented ;/D ens$ring mea s and sna%ks provided are eaten on time ens$ring e3tra !oodFdrink is provided !or vigoro$s e3er%ise o! more than 30 min$tes( p anning ahead !or e3%$rsions and %hanges in ro$tine( with the %hi d)s parents.

10. First Aid For &ia;eti% Coma 84

?n%ontro ed dia;etes ma/ ead to %oma or $n%ons%io$sness. The three t/pes o! %oma asso%iated with dia;etes in% $de ketoa%idoti% %oma( h/perosmo ar %oma and h/pog /%aemi% %oma. &ia;eti% %oma is a medi%a emergen%/ and needs prompt medi%a treatment. 'revention is the ;est strateg/. First aid !or someone who has apsed into a dia;eti% %oma in% $desD &ia trip e Bero G000H !or an am;$ an%e immediate /. &on)t tr/ to give them an/thing to eat or drink( as the/ ma/ %hoke. T$rn them onto their side to prevent o;str$%tion to ;reathing. Fo ow an/ instr$%tions given to /o$ ;/ the operator $nti the am;$ an%e o!!i%ers arrive &on)t tr/ to give them an ins$ in in:e%tion.

85

Chapter !ourteen Emergency and evacuation )"mergen%/) re!ers to a sit$ations or events posing an imminent or severe risk to those present in an ed$%ation and %are servi%e premises. "mergen%/ events %o$ d in% $deD !ire at the premisesF ;om; threat Fthreatening intr$der Fgas eak or %hemi%a spi Fnat$ra disaster s$%h as ;$sh!ire( ! ooding and severe Fstorms Fmedi%a sit$ations re4$iring emergen%/ servi%es to ;e %onta%ted. =r a sit$ation that re4$ires the servi%e to ;e o%ked down. Policy n an emergen%/ sit$ation at a !ami / da/ %are ed$%ator)s residen%e it is important that ed$%ators are a; e to take immediate and appropriate a%tion to ens$re the sa!et/ o! a %hi dren and ad$ ts. An emergen%/ and eva%$ation ! oor p an m$st ;e avai a; e at a times. A ed$%ator and sta!! are !ami iar with the pro%ed$re and the dri s are pra%ti%ed reg$ ar / and %a m / to promote %on!iden%e !or %hi dren and ed$%ators. Procedure 86

"d$%ator m$st prepare a risk assessment that identi!ies potentia emergen%ies re evant to the residen%e home. The emergen%/ and eva%$ation ! oor p an ( and instr$%tions sho$ d ;e disp a/ed in a prominent position near ea%h e3it at the premises. 'arents and sta!! are in!ormed o! an/ $pdates o! the p an.

"mergen%/ and eva%$ation m$st ;e rehearsed at east ever/ three months that the ed$%ation is operating. The rehearsa s m$st ;e do%$mented or noted in a diar/ or %omm$ni%ations ;ook whi%h a ows the "d$%ator to re! e%t on its pra%ti%e and determine ne%essar/ ad:$stments. 0e%ords need to show who has ;een invo ved in emergen%/ rehearsa s( and %an assist in ens$ring that ever/one parti%ipates reg$ ar /.

0ehearsa s sho$ d take p a%e at vario$s times o! the da/ and o! the week d$ring ever/ three month or ear ier when a new %hi d enro ed. Te ephone or other %omm$ni%ation e4$ipment. 7ationa 0eg$ ations re4$ires that ed$%ator is re4$ired to have read/ a%%ess to an operating te ephone or other simi ar means o! %omm$ni%ation( to %omm$ni%ate immediate / with emergen%/ servi%es or parents o! %hi dren attending or to re%eive %a s. This in% $des when %hi dren eave the premises( s$%h as on an e3%$rsion or a ro$tine wa k to the o%a park. The readi /+a%%essi; e te ephone might ;e a and ine( or mo;i e phone that is %harged and t$rned on.

Te ephone n$m;ers o! emergen%/ servi%es sho$ d ;e disp a/ed near ea%h phone. Te ephones sho$ d ;e o%ated where ed$%ators %an easi / a%%ess them witho$t eaving %hi dren $ns$pervised. ! this is a mo;i e phone( it m$st ;e %apa; e o! making and re%eiving %a s + that is not o%ked !or o$tgoing %a s or o$t o! %redit.

Emergency "ituations 1. Fire "mergen%/ To e!!e%tive / p an and respond to !ire and emergen%/ eva%$ations( "d$%atorsFsta!! wi D make s$re "va%$ation ' an and 'ro%ed$res sho$ d ;e disp a/ed !or peop e to read . Identi!/ potentia emergen%ies and take pre%a$tions and p an !or re evant worst+%ase s%enarios( 5ave !ire e3ting$ishers and !ire ; anket readi / a%%essi; e near areas where !ires are ike / to 87

start( s$%h as kit%hen. "ns$re a !ire prote%tion e4$ipment is tested ever/ 2 months in a%%ordan%e with A$stra ian *tandard entit ed A* L851++.005( -aintenan%e o! !ire prote%tion s/stems and e4$ipment( and is kept in proper working %ondition. =;tain a re%ord o! the !ire prote%tion test whi%h m$st ;e !orwarded to the %oordination $nit GF&C "d$%ator to retain a %op/H within . weeks o! the test. The re%ord o! test m$st in% $deD +&ate o! the test +7ame o! the person who %arried o$t the test . "ns$re a !ire e3its are kept % ear Ga doors in servi%e sho$ d ;e easi / opened in an emergen%/H X X X X "ns$re smoke dete%tors are insta ed and ;atteries are rep a%ed 4$arter /. "ns$re a "d$%ators are aware o! the %orre%t $se o! a !ire e3ting$isher( the a%ron/m 'A** %an ;e $sed to train sta!! in $sing !ire e3ting$ishers.

'$ pin or re ease o%k Aim ow at the ;ase o! the !ire *4$eeBe hand e *weep !ire e3ting$isher !rom side to side at ;ase o! !ire . 5ave an eva%$ation pa%k( whi%h in% $des ;asi% !irst aid kit( %hi dren)s ne%essities s$%h as nappies( parent %onta%t n$m;ers . &isp a/ near a te ephones %$rrent emergen%/ te ephone n$m;ers( po i%e( !ire( am;$ an%e( poisons in!ormation %entre( Comm$nit/ *ervi%es

.. Lo%k &own "mergen%/ "d$%ator needs to ;e prepared to rea%t to di!!erent t/pes o! emergen%ies in% $ding Lo%k &own 'ra%ti%e A o%k+down emergen%/ %an ;e as a res$ t o! aD <as eak or %hemi%a spi near;/ Threatening intr$der 7at$ra disaster This ma/ re4$ire ed$%ators to keep a %hi dren indoors in one room or in individ$a %hi dren)s rooms $nti advised otherwise ;/ emergen%/ servi%es sta!!. 3. "mergen%ies that re4$ire !irst aid These ma/ res$ t !rom !ires( ;$i ding damage( ;$rg ar/( intr$ders( and anima s. The ed$%ator)s ho$se m$st ;e e4$ipped with a !$ !irst aid kit kept in the se%$re p a%e and 88

a%%essed in the event that !irst aid needs to ;e given inside the ho$se. First Aid wi ;e administered ;/ the ed$%ator ho ding a First Aid Certi!i%ate in a 4$iet area awa/ !rom the gro$p o! %hi dren to ens$re ever/one remains %a m. 4. "mergen%ies that re4$ire to sta/ inside the ho$se These ma/ in% $deD intr$ders( s$spi%io$s peop e o$tside the ho$se( anima s( nat$ra disasters and storms. The ed$%ator wi ;e invo ved in the de%ision making pro%ess. n some %ases it ma/ ;e eno$gh to simp / sta/ inside the ho$se + as in nat$ra disasters and storms whi st in other s%enarios + intr$ders or s$spi%io$s persons o$tside the ho$se it ma/ ;e ne%essar/ to o%k doors and windows to the ho$se to prevent a%%ess whi st a so %a ing the 'o i%e to attend the servi%e stating in detai o$r %on%erns !or the sa!et/ o! %hi dren whi st giving % ear dire%tions and o$r %onta%t n$m;er. A mo;i e phone n$m;er ma/ a so ;e ne%essar/. n the sit$ation where we had a h$man intr$der "d$%ator wo$ d ens$re to the ;est o! their a;i it/ that the %hi dren were kept in a room awa/ !rom the intr$der. "d$%ators are to approa%h the sit$ation %a m / and !o ow the emergen%/ pro%ed$res as disp a/ed in the ho$se( The 'o i%e wo$ d ;e %onta%ted and attendan%e re4$ested. Fami ies wo$ d ;e %onta%ted ;/ the ed$%ator to in!orm them o! the sit$ation. The sa!et/ o! %hi dren is paramo$nt at a times and "d$%ator wi a%t with their ;est interests in mind. 5. "mergen%ies that re4$ire immediate eva%$ation It is the ro e o! "d$%ator to ens$re the sa!et/ o! the %hi dren in their %are. *it$ations ne%essitating eva%$ation in% $de Fire( 8om; Threat( To3i% F$mes. 1. &ia 000 as soon as a arm is raised. G ! a rea !ire not a dri H 2. A p a/ rooms wi ;e %he%ked ;/ the ed$%ator . 3. Co e%t emergen%/ %onta%t ;ook and attendan%e ;ook. 4. <ro$ p %hi dren together. 5. 'ro%eed to assem; / point. 6. Che%k n$m;ers o! %hi dren against sign in sheet. 7. Assess sit$ation as to see whether !$rther eva%$ation is ne%essar/( 8. A meas$res wi ;e taken to in!orm a parents o! the %hi dren)s wherea;o$ts.

2. -edi%a emergen%ies These ma/ in% $de serio$s hea th iss$es s$%h as asthma( anaph/ a3is( dia;etes( !ra%t$res( 89

%hoking( seiB$res. "mergen%ies s$%h as these genera / invo ve on / one %hi dE however( this %an a!!e%t ever/one in the servi%e. t is important that the response to these t/pes o! emergen%ies is pra%ti%ed. Communication *anagement with ,ifferent "ta'eholders 1.Chi dren As noted a;ove $nder prote%tive ;ehaviors .. Fami ies "d$%ators %omm$ni%ate with their !ami ies on a dai / ;asis thro$gh %onversation and written do%$mentation in their :o$rna s. Fami ies are made aware o! !ire dri s in this manner. ! there has ;een an emergen%/ in the servi%e then !ami ies are noti!ied 3. *ta!!F"d$%ators *ta!!F"d$%ators wi dis%$ss F de;rie! a!ter emergen%ies and o!!er ea%h other !eed;a%k on how it was hand ed as we as thinking ahead and p anning how it %o$ d ;e hand ed di!!erent /. 4. -anagementFCoordination $nit sta!! &ire%tor wi de;rie! with "d$%ator and provide !eed;a%k. The dire%tor wi seek s$pport !rom s$pport organiBations !or the ed$%ator where needed as we as so$r%ing training i! there is a need.

90

Chapter !ifteen ,elivery and Collection of Children 7ationa Law *e%tions 1+25( L26 and 7ationa 0eg$ ationsD 0eg$ ations ,,( L58+15,(L62 indi%ateD A %hi d ma/ on / eave the ed$%ation and %are servi%e premises $nder an/ o! the !o owing %ir%$mstan%esD .a parent or a$thoriBed nominee %o e%ts the %hi d .a parent or a$thoriBed nominee provides written a$thoriBation !or the %hi d to eave the premises .a parent or a$thoriBed nominee provides written a$thoriBation !or the %hi d to attend an e3%$rsion .the %hi d re4$ires medi%a ( hospita or am;$ an%e treatment( or there is another emergen%/.

Policy To ens$re that ever/ reasona; e pre%a$tion is taken to prote%t %hi dren !rom harm and an/ haBard ike / to %a$se in:$r/. "d$%ators are responsi; e !or the %hi dren whi e the/ are in their %are + !rom the time that the %hi dren are signed into the servi%e $nti the/ are signed o$t o! the !ami / da/ %are home. "d$%ators m$st %are!$ / monitor the arriva and depart$re o! %hi dren. ! a %hi d at the servi%e appears to ;e missing or %annot ;e a%%o$nted !or( or appears to have ;een taken or removed !rom the servi%e premises in a wa/ that ;rea%hes the 7ationa 0eg$ ations( it is %onsidered a serio$s in%ident and the 0eg$ ator/ A$thorit/ m$st ;e noti!ied with .4 ho$rs o! the in%ident. The 7ationa 0eg$ ations re4$ire %hi dren)s attendan%e re%ords to ;e kept. Procedure "igning in and out An attendan%e re%ord m$st ;e kept ;/ the ed$%ator with detai s as spe%i!ied in the "d$%ation and Care *ervi%es 0eg$ ations. The attendan%e re%ord m$st ;e signed ;/ the person who 91

de ivers andFor %o e%ts the %hi d !rom the servi%e. "d$%ator m$st ;e aware that a d$t/ o! %are e3ists at a times the %hi d is given into the %are o! the servi%e and re eased !rom the servi%e into the %are o! another a$thoriBed person. A %hi d)s enro ment re%ord m$st identi!/ who is a$thoriBed to %o e%t the %hi d !rom the servi%e or !ami /. An "d$%ator ma/ on / give a %hi d into the %are o! a person who isD . a parent o! the %hi d . a g$ardian o! the %hi d . a person who has aw!$ a$thorit/ to %o e%t the %hi dE or . a person who is a$thoriBed ;/ the %hi d)s parent( g$ardian or person who has aw!$ a$thorit/

to %o e%t the %hi d. 9hen an ed$%ator %o e%ts %hi dren !rom other %are servi%es or s%hoo s( the ed$%ator wi a%t on ;eha ! o! the !ami / and sign an/ re%ords o! attendan%e Fami ies are re4$ired to provide %opies o! an/ %o$rt orders or other re evant do%$ments to s%heme sta!! to ens$re an/ dire%tives are !o owed in a%%ordan%e with the order. Fami ies are re4$ired to advise s%heme sta!! and ed$%ators o! an/ %hange in stat$s o! the %o$rt orders. A reasona; e noti%e wi ;e given to !ami ies or ed$%ators when a ternative %are arrangements are re4$ired ! ed$%ators are not a; e to identi!/ the ad$ t presenting to %o e%t the %hi d( it wo$ d ;e reasona; e to ask !or photo identi!i%ation or to %on!irm with parents or g$ardians that who is %o e%ting the %hi d. "d$%ators sho$ d not re / so e / on the %hi d identi!/ing the ad$ t who is there to %o e%t them. -ncollected children ?n%o e%ted %hi dren wi sta/ in the %are o! the ed$%ator $nti s$%h time as s$ita; e a ternative arrangements %an ;e made. At a times the we !are o! the %hi d wi ;e o! paramo$nt importan%e. "d$%ator . 9i attempt to %onta%t ;oth parentsFg$ardians at home andFor at work( when a %hi d has ;een e!t in %are( witho$t noti!i%ation( past the agreed time. . *ho$ d re%ord the time( the te ephone n$m;ers %a ed( and an/ o$t%ome. . 9i attempt to %onta%t the peop e isted as emergen%/ %onta%ts on the Chi d "nro ment Form 0e%ord the time( the te ephone n$m;ers %a ed( and an/ o$t%ome. . 9i %onta%t the %oordinator $nit to noti!/ that the %hi d has not ;een %o e%ted. The

92

%oordinator $nit sta!! wi ask that the %hi d remains in %are with the ed$%ator $nti the !ami /( or an emergen%/ %onta%t( has ;een o%ated.

! ed$%ators are %on%erned !or the sa!et/ o! a %hi d or do not %onsider that a person is in a !it state to take responsi;i it/ !or a %hi d( the/ sho$ d e3er%ise their d$t/ o! %are ;/ not a owing the %hi d to ;e removed !rom the servi%e ;/ that person. *it$ations when this ma/ o%%$r in% $deD . when a parent or other person who is a$thoriBed to %o e%t the %hi d seems to ;e i or a!!e%ted ;/ dr$gs or a %oho and does not appear to ;e a; e to sa!e / %are !or the %hi d . when a /o$ng person who is a$thoriBed to %o e%t the %hi d( !or e3amp e a si; ing( does not seem s$!!i%ient / mat$re to sa!e / %are !or the %hi d. "d$%ator m$st in!orm the s%heme o! s$%h de%ision immediate /.

Children "tay in the Premises "d$%ators m$st ens$re that a %hi d does not eave the premises $n ess sFheD is given into the %are o! an a$thoriBed person Ge.g. a parent( a person with aw!$ a$thorit/HE eaves in a%%ordan%e with written a$thoriBation !rom the parent Ge.g. an o der %hi d ma/ ;e a$thoriBed ;/ their parents to eave on their ownHE is taken on an a$thoriBed e3%$rsionE or is given into the %are o! a person ;e%a$se the %hi d re4$ires emergen%/ medi%a treatment or ;e%a$se o! another emergen%/. An ed$%ator m$st not a ow a %hi d to eave the premises other than in a%%ordan%e with the 0eg$ ations.

93

Chapter "i$teen E$cursions

"3%$rsions in% $de ;oth ro$tine e3%$rsion and non ro$tine e3%$rsion. "3%$rsions are a va $a; e part o! the %hi dren)s program. Chi dren ;ene!it !rom the opport$nit/ to e3perien%e a ;road range o! environments and e3perien%es. "3%$rsions sho$ d provide !$n( interest and an appropriate eve o! %ha enge( whi st ens$ring %hi dren)s sa!et/.

9hat is a ro$tine e3%$rsionP

94

This term genera / %overs ro$tine o$tings within the o%a area( s$%h as trips to the Lo%a 'ark or shops where a servi%e has a po i%/ o! reg$ ar / in% $ding ro$tine e3%$rsions in the program.

9hat is a non+ro$tine e3%$rsionP This term re!ers to e3%$rsions whi%h are o$tside the o%a area( or to a p a%e whi%h ma/ !eat$re a haBard or signi!i%ant haBard( s$%h as water( ;$s/ tra!!i% %onditions( a % i!!. For a non+ro$tine e3%$rsions( it is the servi%e)s responsi;i it/ to ens$re that parents are ade4$ate / in!ormed( with s$!!i%ient written noti%e and detai s( prior to the e3%$rsion( in% $dingD

the date !or the e3%$rsion the proposed destinationE the method o! transportE times !or depart$re and ret$rn to the servi%eE n$m;er o! sta!! and an/ other ad$ tsFvo $nteers to a%%ompan/ the %hi drenE the programE an/ risk identi!ied and strategies to manage those risksE and se%$rit/ arrangements( i! appropriate

?ndertaking a risk assessment is part o! p anning a ro$tine o$ting or e3%$rsion. The risk assessment wi need to take into a%%o$nt the eve s o! s$pervision and n$m;er o! ad$ ts needed !or the entire time the %hi dren are o$t o! the servi%e premises( 1o $nteers( s$%h as parent he pers( ma/ assist to provide additiona s$pervision. "d$%ator might %onsider how attendan%e n$m;ers wi ;e veri!ied at %ertain times d$ring the e3%$rsion( s$%h as when eaving the ven$e or trave ing on p$; i% transport. *trategies that might ;e $sed in% $de head %o$nts( or a o%ating a gro$p o! %hi dren to a parti%$ ar ad$ t or sta!!. Policy
Chi dren)s sa!et/ and we ;eing m$st ;e maintained d$ring a e3%$rsions and an/ trave $ndertaken whi e in the %are o! the servi%e. At 5ands =n A%adem/ Fami / &a/ Care( A risk assessment m$st ;e %arried o$t !or an e3%$rsion ;e!ore permission is so$ght. A visit to the proposed e3%$rsion destination wi assist in %ond$%ting a risk assessment. &$ring a site visit( in!ormation %an ;e gathered a;o$t the avai a;i it/ o! toi ets( hand washing( drinking and shade !a%i ities at the destination and detai s %an ;e %he%ked s$%h as mo;i e phone %overage and a%%ess !or emergen%/ servi%es.

Procedure

A written a$thoriBation m$st ;e given ;/ a parent or other person with a$thorit/ !or an 95

e3%$rsion ;e!ore a %hi d eaves the *ervi%e. For a reg$ ar o$ting( a$thoriBation is on / re4$ired to ;e o;tained on%e ever/ 1. months. 1. 'arenta permission !or e3%$rsions 'arents sho$ d ;e advised o! a proposed e3%$rsion so that the/ %an make an in!ormed de%ision a;o$t a owing their %hi d to parti%ipate. 'arents sho$ d a so ;e made aware o! whether or not there are a ternatives avai a; e !or %hi dren who do not :oin an e3%$rsion. aH 7o %hi d is to eave the premises witho$t a parentFs) written a$thoriBation. ;H 9ritten e3%$rsion in!ormation m$st ;e provided to a %hi d)s parentFs when the %hi d enters %are( detai ing the nat$re o! the ro$tine e3%$rsionsE and the written a$thoriBation !or a %hi d to parti%ipate m$st ;e o;tained !rom the parentFs when the %hi d enters %are( as a re%ord that the parentFs a%know edge the nat$re o! these ro$tine e3%$rsions. %H For non+ro$tine e3%$rsions( spe%i!i% written in!ormation a;o$t ea%h non+ro$tine e3%$rsion m$st ;e made avai a; e to the parentFs( detai ingD a. the dateFtimesE ;. the proposed destinationE %. the method o! transportE d. a%tivitiesFp$rpose o! the e3%$rsionE e. identi!ied risks and risk management strategiesE !. ed$%atorFad$ tD %hi d ratiosE and g. se%$rit/ arrangements( where app i%a; eE h. written a$thoriBation !or the %hi d to parti%ipate m$st ;e o;tained !rom the parentFs !or ea%h non+ro$tine e3%$rsion. .. =n e3%$rsions( there m$st ;eD aH Appropriate s$pervision ;/ ed$%ator at a timesE ;H "d$%ator with %$rrent First Aid 4$a i!i%ations and the know edge and a;i it/ to imp ement %$rrent First Aid pro%ed$resE %H A we e4$ipped !irst aid kit( in% $ding an/ emergen%/ medi%ation( s$ita; e !or the e3%$rsion( readi / a%%essi; e at a timesE dH A ist o! a %hi dren and ad$ ts parti%ipating in the e3%$rsionE eH "mergen%/ in!ormation( e.g. emergen%/ %onta%ts !or a %hi dren( names and detai s o! %hi dren with a ergi% rea%tionsE !H A mo;i e phone or means o! %onta%t with emergen%/ servi%es readi / a%%essi; e at a timesE and 3. A vehi% es aH A vehi% es $sed !or transporting %hi dren m$st %omp / with the appropriate transport reg$ ations( in% $dingD iH va id vehi% e registration %erti!i%ationE iiH seating !or ea%h %hi d( iiiH appropriate %hi d restraints( %orre%t / insta ed( where re4$ired ;H Chi dren m$st ;e dire%t / s$pervised and never e!t $nattended when in or aro$nd a motor vehi% eE %HThe driver m$stD 96

iH ho d a va id driving i%ense !or the vehi% eE iiH have a Bero ; ood a %oho %ontentE and ivH not ;e adverse / a!!e%ted ;/ dr$gs or medi%ation. dH Loose o;:e%ts( s$%h as $ggage( are to ;e sa!e / stored and se%$redE 5. *ta!! 7$m;er "3%$rsions awa/ !rom the premises ma/ invo ve a higher eve o! risk( and a need !or in%reased s$pervision. There!ore( the ed$%ator sho$ d determine additiona sta!!Fad$ t re4$irements ;ased onD identi!i%ation o! haBards( and the e3%$rsion ven$eE the needs o! individ$a %hi drenE and the %ompositionFd/nami%s o! the gro$p o! %hi dren. In some instan%es( the re4$ired n$m;er o! ad$ ts !or e3%$rsions wi ;e higher than the

-inim$m %arerD%hi d ratio( This is to ens$re that sit$ations o! potentia risk are managed ade4$ate /( and to ena; e appropriate s$pervision. 2. 1o $nteers 5e p on "3%$rsions 1o $nteers m$st ;e over 1+8 /ears o! age( and have a %$rrent 9orking 9Qth Chi dren Che%k. The servi%e m$st keep a %op/ o! this eviden%e. The ed$%ator m$st ens$re that a %hi d is on / taken on an e3%$rsion when a%%ompanied ;/ an ed$%ator( !o owing a risk assessment A risk assessment m$st ;e %ond$%ted to identi!/ an/ risks that an e3%$rsion ma/ pose to the sa!et/( hea th and we ;eing o! a %hi d and how those risks wi ;e managed and minimised( in% $ding %onsideration o!D The proposed ro$te( destination and proposed a%tivitiesE The mode o! transport Ge.g. hiring a ;$s( wa king or ;eing drivenH( whi%h %o$ d a so in% $de the e3perien%e o! the driverE The ike / ength o! time o! the e3%$rsionE The n$m;er o! %hi dren and ad$ ts ike / to ;e at the destinationE The ed$%ator+to+%hi d+ ratio to ens$re ade4$ate s$pervisionE 9hat needs to ;e taken on the e3%$rsion G e.g. !irst aid kits( medi%a management p an( mo;i e phone( %onta%t phone n$m;ers !or parents( %onta%t n$m;er !or am;$ an%e servi%eH and with written a$thoriBation. The written a$thoriBation m$st ;e o;tained !rom a person with aw!$ a$thorit/ named on the %hi d)s enro ment re%ord prior to an/ 97

e3%$rsion( whi%h in% $des in!ormation onD The p$rpose o! the e3%$rsion and the proposed a%tivities on the e3%$rsionE The date and ength o! the e3%$rsionE The risk assessment that has ;een %ond$%ted and its impa%t.

Chapter "eventeen :lass "afety Policy A %hi dren at 5ands =n A%adem/ Fami / &a/ Care are to ;e prote%ted !rom in:$r/ d$e to g ass ;reakage. ! a g aBed area o! a !ami / da/ %are residen%e is a%%essi; e to %hi dren( and sit$ated 0.65 meters or ess a;ove the ! oor eve ( the !o owing is re4$iredD sa!et/ g aBing( i! re4$ired ;/ the 8$i ding Code o! A$stra ia( or treatment with a prod$%t that prevents g ass !rom shattering i! ;roken Gs$%h as sa!et/ !i mH( or g$arding with ;arriers that prevent a %hi d !rom hitting or !a ing against the g ass.

"d$%ators sho$ d %onsider p a%ing eas/+to+see sti%kers at ad$ t and %hi d height on g ass pane s or doors( and ens$re that g ass areas are we it. Procedure The A$stra ian 8$i ding Code 5.1+5 states that Jwhere g ass $sed in s%hoo and %hi d+%are ;$i dings whi%h are primari / o%%$pied ;/ %hi dren $nder L2 /ears o d is sit$ated so that the owest sight ine o! the g ass is ess than 650mm a;ove the a;$tting !inished ! oor eve ( <rade A sa!et/ g aBing materia s ... sha ;e $sed !or !$ / !ramed pane s and <rade A sa!et/ g aBing materia s ...sha ;e $sed !or $n!ramed pane s.J < ass in interna and e3terna %hi d %are areas( entran%e areas and e3it areas( Gin% $des ta; es (s iding doors( %a;inets( et%H that is ess than 650mm !rom ! oor eve or a % im;ing !oot ho d sha ;eD grade A sa!et/ g ass( or sa!et/ !i med to <rade A sa!et/ g ass( or prote%ted ;/ a so id se%$red ;arrier that prevents a %hi d !rom striking or !a ing against 98

the g ass GieD 'erspe3( tim;erH < ass that has % im;a; e !$rnit$re p a%ed in !ront o! it wi ;e re4$ired to %omp / with the a;ove G650mm a;ove the !ootho dH. Areas $sed !or %are servi%e( entran%e and e3it areas are to ;e identi!ied and isted on the g ass management se%tion o! the home sa!et/ %he%k. ! it is %ertain that areas isted in the home sa!et/ %he%k do not %omp / with the 7ationa Law A%t .0L0( g ass m$st ;e ;ro$ght $p to the standard ;e!ore %are takes p a%e. I! reg aBing or !i m has ;een $sed( a %erti!i%ate o! %omp ian%e !rom an A* 1.88 A%%redited < aBier that % ear / identi!ies the treated areas as do%$mented on the 5ome sa!et/ Che%k is to ;e o;tained. The %erti!i%ate are to ;e !orwarded to the %o+ordination $nit on the da/ o! home sa!et/ %he%k. I! there is $n%ertaint/ as to whether g ass %omp ies with the po i%/( an ad$ t is to ;e %omp eted on the < ass -anagement ' an ;/ an A* 1.88 A%%redited < aBier whi%h wi identi!/ whether there is sa!et/ g ass or not( The written a$dit is to ;e !orwarded to the Co+ordination ?nit. =n%e works have ;een %omp eted( a %erti!i%ate o! %omp ian%e !rom an A* 1.88 A%%redited < aBier that % ear / identi!ies the treated areas as do%$mented on the 5ome *a!et/ Che%k is to ;e o;tained. *o$r%eD "d$%ation and Care *ervi%es 7ationa Law A%t .0L= "d$%ation and Care *ervi%es 7ationa 0eg$ ation Aids *a!e A$stra ia A$stra ia 8$i ding *tandard

99

Chapter Eighteen Administration of *edication

Administration of medication in 8ational %aw Act and Education and Care "ervices #egulations The A%t and 0eg$ ation indi%ate that Fami / &a/ Care m$st ens$re that a %op/ o! the medi%a %onditions po i%/ do%$ment is provided to the parent o! a %hi d enro ed i! the ed$%ator aware that the %hi d has a spe%i!i% hea th %are need( a erg/ or other re evant medi%a %ondition. A sta!! and vo $nteers m$st ;e aware o! the medi%a %onditions o! the identi!ied %hi d( and the %hi d)s medi%a management p an and the o%ation o! the %hi d)s medi%ation and are aware o! the po i%ies and pro%ed$res !or managing the risks and %omm$ni%ation with parents. Fo owing the medi%a management p an o;tained !rom the parent o! a %hi d and deve oping a risk minimiBation p an and a %omm$ni%ation p an a;o$t the %hi d)s hea th %are need to ;e deve oped. Policy -edi%ation Gin% $ding pres%ription( over+the+%o$nter and homeopathi% medi%ationsH m$st not ;e administered to a %hi d at a servi%e witho$t a$thoriBation ;/ a parent or person with the a$thorit/ to %onsent to administration o! medi%a attention to the %hi d. n the %ase o! an emergen%/( it is a%%epta; e to o;tain ver;a %onsent !rom a parent( or a registered medi%a 100

pra%titioner or medi%a emergen%/ servi%es i! the %hi d)s parent %annot ;e %onta%ted. n the %ase o! an anaph/ a3is or asthma emergen%/( medi%ation ma/ ;e administered to a %hi d witho$t a$thoriBation. In this %ir%$mstan%e( the %hi d)s parent and emergen%/ servi%es m$st ;e %onta%ted as soon as possi; e. Procedure The medi%ation m$st ;e administeredD "d$%ators m$st ens$re to %omp / with a re evant %hi dren)s egis ation( reg$ ations( po i%ies and g$ide ines( the/ a%t in the ;est interests o! the sa!et/ and hea th o! the %hi d. 'rior written parenta %onsent is o;tained wherever possi; e( 'arents m$st hand medi%ine to the "d$%ator at the ;eginning o! their %hi d)s da/ ens$ring that medi%ation is never e!t in a %hi d)s ;ag. "ns$re medi%ation is se%$re / stored in a o%ked %ontainer and ina%%essi; e to %hi dren. "ns$re medi%ation is on / administered to a %hi d enro ed with the written permission o! the %hi d)s parent or ega g$ardian. 'arents m$st a so ver;a / in!orm "d$%ators that the %hi d re4$ires medi%ation that da/. From its origina %ontainer ;e!ore the e3pir/ or $se+;/ date In a%%ordan%e with an/ instr$%tions atta%hed to the medi%ation or provided ;/ a registered medi%a pra%titioner For pres%ri;ed medi%ations( !rom a %ontainer that ;ears the origina a;e with the name o! the %hi d to whom it is pres%ri;ed 8e!ore administering medi%ation( %he%k that the instr$%tions on the -edi%ation Form are %onsistent with ;oth the &o%tor)s instr$%tions and the name and instr$%tions on the a;e . L! there is an/ do$;t or in%onsisten%/( the "d$%ator sho$ d advise the parent that the medi%ation %annot ;e administered. &etai s o! the administration m$st ;e re%orded in the medi%ation re%ord. The re%ord is %on!identia . "d$%ator wi !orward a %op/ o! a do%$mentation to the %o+ordination $nit A %hi d over pres%hoo age ma/ se !+administer medi%ation $nder the !o owing %ir%$mstan%e that a written a$thoriBation is provided ;/ a person with the a$thorit/ to %onsent to the administration o! medi%ation. "d$%ator m$st s$pervise %hi d whi st se ! administering medi%ation 101

! an/ emergen%/ arises where there is do$;t or %on%erns a;o$t the %hi d)s sa!et/( the "d$%ator m$st a%t in the ;est interests o! the %hi d)s sa!et/ and hea th( ;/ %onta%ting the !ami /( the %hi d)s do%tor the Coordination ?nit( or %a 000 !or an am;$ an%e.

!amily #esponsibilities: Fami ies m$st provide a s$mmar/ o! the %hi d)s hea th( a ergies( and do%tor)s name and phone n$m;er( !o owing enro ment and prior to the %hi d starting in the servi%e. Fami ies o! %hi dren with spe%i!i% medi%a needs are re4$ired to $pdate the %hi d)s heath( a ergies and do%tor)s name and phone n$m;er ever/ si3 months or more !re4$ent / i! re4$ired. ! a %hi d has ;een pres%ri;ed a medi%ation !or an in!e%tio$s disease or i ness( the e3% $sion periods in the In!e%tion Contro 'o i%/ m$st ;e adhered to ! a %hi d is to ;e administered a medi%ation that the/ have not previo$s / ;een e3posed to the/ sho$ d remain at home !or at east the !irst 1.+.4 ho$rs or ti a!ter 3 doses o! the medi%ation have ;een re%eived. It is d$ring this period that the %hi d is ike / to have an adverse rea%tion to an/ medi%ation. *anagement of unwell children in care The !o owing ;ehaviors ma/ ;e an indi%ation that a %hi d is $nwe D a. is !ret!$ ( ist ess and ina%tive ;. %ries readi / ;$t %annot ;e easi / %om!orted %. oses interest in p a/ing d. does not want to eat e. is irrita; e when dist$r;ed !. !ee s hot to to$%h or ooks ! $shed g. !ee s %o d and ooks pa e h. has ess than 4 wet nappies in .4 ho$rs i. has severa %onse%$tive water/ ;owe movements :. vomiting k. %onstant green m$%o$s ! a %hi d in %are is $nwe and $na; e to parti%ipate in norma a%tivities( or i! a %hi d %omp ains o! pain or i ness or is distressed ;/ a medi%a %ondition the/ are s$!!ering( ed$%ator adopts the !o owing pro%ed$resD a. %onta%t the parents to advise !or an ear / %o e%tion ;. separate the %hi d and minimiBes overa%tivit/ as m$%h as possi; e %. take the %hi d)s temperat$reE i! 38)C or higher( ed$%ator adopts !irst aid pro%ed$res !or !ever red$%tion G78( medi%ation %annot ;e administered witho$t prior written a$thorit/H d. %onta%t the %o+ordination $nit e. %omp ete an A%%identFIn:$r/FI nessFIn%ident report and !orward to the %o+ordination $nit !. on%e the %ondition is diagnosed( in!orm parents o! %onditions o! e3% $sion g. ed$%ator %an re4$est a medi%a %erti!i%ate ;e!ore %are %an res$me 102

! an ed$%ator %onsiders a %hi d is at great risk in% $ding a %hi d has a %onv$ sion( $n%ontro a; e ; eeding or stops ;reathingE ed$%ator %a s !or an am;$ an%e whi st administering app i%a; e !irst aid and %onta%ts parents and %o+ordination $nit.

Creams and %otions parents %omp ete A$thoriBation !or Creams and Lotions and provide to ed$%ator when the %hi d %ommen%es %are ed$%ators on / administer those %reams and otions indi%ated ;/ the parent on the A$thoriBation ed$%ators !o ow man$!a%t$rer)s instr$%tions in app i%ation o! %reams and otions in the instan%e o! a %ream or otion $nder do%tor)s pres%ription( this %an on / ;e app ied to %hi d i! the a;e identi!ies the pres%ription ;eing !or that %hi d and a medi%ation a$thorit/ is %omp eted ;/ the parent

*anaging Children with Asthma To !a%i itate e!!e%tive %are !or a %hi d with asthma( the "d$%ator wi ."ns$re that !ami ies provide in!ormation on the %hi d)s hea th( medi%ations( a ergies( their &o%tor name( address( phone n$m;er( emergen%/ %onta%t names and phone n$m;ers and an Asthma First Aid ' an approved and signed ;/ their &o%tor( prior to the %hi d starting %are. "ns$re a reg$ ations and g$ide ines are adhered to in respe%t to administering medi%ation and treatment in emergen%ies In an/ %ase where a %hi d is having an a%$te asthmati% atta%k( the "d$%ator wi administer !irst aid or emergen%/ medi%a treatment a%%ording to The Chi d)s Asthma First Aid ' an A do%tors instr$%tions &ia 000 !or an am;$ an%e and noti!/ !ami / Yn a%%ordan%e with the 0eg$ ation

*anaging a child at ris' of an anaphyla$is ! the ed$%ator is enro ing a %hi d who is known to ;e at risk o! an anaph/ a3is or is known to have had an anaph/ a3is in the pastD 103

The !ami / m$st provide in!ormation on the %hi d)s hea th( medi%ations( a ergies( their do%tor)s name( address( te ephone n$m;er( and an "mergen%/ -anagement ' an( !o owing enro ment and prior to the %hi d starting in the servi%e.

Chi dren who have ;een diagnosed ;/ a &o%tor as s$!!ering !rom Anaph/ a3is m$st provide

an in date "pi+pen. The %hi d wi not ;e permitted to attend the !ami / da/ %are servi%e witho$t this. "d$%ators are aware that %ommon !ood > s$;stan%es whi%h %an trigger an a ergi% rea%tion or anaph/ a3is in s$s%epti; e %hi dren in% $de pean$ts and other tree n$ts( !ish( she !ish( eggs( wheat( mi k( mi k prod$%ts( so/( seedE some !r$itsE anti;ioti%s( va%%ines( ;ee and inse%t stings( ate3 and r$;;er prod$%ts and some p ants the %are environment wi ;e maintained to minimiBe the risk o! %hi dren identi!ied as a ergi% to spe%i!i% triggers and s$;stan%es having a%%ess to or %onta%t with those s$;stan%es. "d$%ators %an re4$est a !ami ies to avoid providing %ertain !oods eg. pean$t ;$tter

104

Chapter 8ineteen "leep and #est Policy "!!e%tive rest and s eep strategies are important !a%tors in ens$ring a %hi d !ee s se%$re and sa!e in a %hi d %are environment. The servi%e de!ines )rest) as a period o! ina%tivit/( so it$de( %a mness or tran4$i it/( and %an in% $de a %hi d ;eing in a state o! s eep. 105

"ns$ring that take reasona; e steps to meet %hi dren)s needs !or s eep and rest. Considering ea%h %hi d)s age( deve opment and persona needs. 9hi e we imp ement rest time !or /o$ng %hi dren( ro$tines and environments sho$ d a so ;e ! e3i; e eno$gh to s$pport %hi dren who do not re4$ire a s eep and those who seek rest and re a3ation thro$gho$t the da/. Procedure 9e have a d$t/ o! %are to ens$re that a %hi dren are provided with a high eve o! sa!et/ when resting or s eeping whi e in %are. The ed$%ator %ons$ ts with !ami ies a;o$t their %hi d)s individ$a needs and to ;e aware o! the di!!erent va $es and parenting ;e ie!s( %$ t$ra or otherwise that are asso%iated with rest. ! a !ami /)s ;e ie!s and pra%ti%es are in %on! i%t with *I&* > Aids( then the ed$%ator wi not endorse an a ternative pra%ti%e( $n ess the ed$%ator is provided with written advi%e !rom a medi%a pra%titioner. For e3amp e( on / in rare medi%a %onditions is it ne%essar/ !or a ;a;/ to s eep on its stoma%h or side. The ed$%ator wi on / endorse this pra%ti%e i! the ;a;/)s medi%a pra%titioner s$pports the a ternative s eeping pra%ti%e in writing with so$nd medi%a reasons. *I&* > Aids is %onsidered the re%ogniBed nationa a$thorit/ on sa!e s eeping pra%ti%es !or in!ants and %hi dren. A %hi dren wi ;e p a%ed on their ;a%k to rest when !irst ;eing sett ed !or a rest. ! a %hi d t$rns onto their side or stoma%h d$ring s eep( then a ow them to !ind their own s eeping position. A %hi dren wi rest with their !a%e $n%overed. Chi dren)s rest environments are !ree !rom %igarette or to;a%%o smoke. The rest environment( e4$ipment and materia s wi ;e sa!e and !ree !rom haBards. "d$%ator monitors resting %hi dren and s$pervise the rest environment at reg$ ar interva s ever/ da/

"afe resting practices for babies 8a;ies wi ;e p a%ed on their ;a%k to rest. 106

! a medi%a %ondition e3ists that prevents a %hi d !rom ;eing p a%ed on their ;a%k( the a ternative resting pra%ti%e m$st ;e dire%ted in writing ;/ the %hi d)s medi%a pra%titioner

! o der ;a;ies t$rn over d$ring their s eep( a ow them to !ind their own s eeping position( ;$t a wa/s a/ them on their ;a%k when !irst p a%ing them to rest.

At no time wi a ;a;/)s !a%e ;e %overed with ;ed inen.

To prevent a ;a;/ !rom wrigg ing down $nder ;ed inen( the/ wi ;e p a%ed with their !eet % osest to the ;ottom end o! the %ot.

@$i ts and d$vets wi not ;e $sed as ;ed inen. 'i ows( so!t to/s( am;)s woo and %ot ;$mpers are not re%ommended.

Light ;edding is the pre!erred option( whi%h m$st ;e t$%ked in to prevent the ;a;/ !rom p$ ing ;ed inen over their head.

"afe resting practices for toddlers Todd ers wi ;e p a%ed on their ;a%k to rest( $n ess otherwise dire%ted in writing ;/ the %hi d)s medi%a pra%titioner. ! todd ers t$rn over d$ring their s eep( a ow them to !ind their own s eeping position( ;$t a wa/s a/ them on their ;a%k when !irst p a%ing them to rest. At no time wi a todd er)s !a%e ;e %overed with ;ed inen. ! $sing a %ot( todd ers wi ;e p a%ed with their !eet % osest to the ;ottom end o! the %ot to prevent them !rom wrigg ing down $nder ;ed inen. @$i ts and d$vets wi not ;e $sed to %over todd ers in a %ot or on a mattress. 'i ows( so!t to/s( am;s woo and %ot ;$mpers are not re%ommended. Light ;edding is the pre!erred option( whi%h m$st ;e t$%ked in to prevent the todd er !rom p$ ing ;ed inen over their !a%e. * eeping ;ags with a !itted ne%k and arm ho es are an a ternative option to ;ed inen and en%o$rage a todd er to rest on their ;a%k. ! parents re4$est to %ontin$e $sing the s eeping ;ag option when the todd er rests on a mattress( then the servi%e wi %omp /( 107

@$iet e3perien%es ma/ ;e o!!ered to those todd ers who do not !a as eep.

"afe resting practices for preschool children 'res%hoo %hi dren wi ;e p a%ed on their ;a%k to rest. ! the/ t$rn over d$ring their s eep( a ow them to !ind their own s eeping position ;$t a wa/s ask them to a/ on their ;a%k when !irst p a%ing them to rest. At no time wi a pres%hoo er)s !a%e ;e %overed with ;ed inen when the/ are s eeping. Light ;edding is the pre!erred option. @$iet e3perien%es ma/ ;e o!!ered to pres%hoo ers who do not !a as eep.

"afe resting practices for school age children ! a s%hoo age %hi d re4$ests a rest then there is a designated area !or the %hi d to ;e ina%tive and %a m( awa/ !rom the main gro$p o! %hi dren. The designated rest area ma/ ;e a %$shion( mat or seat in a 4$iet se%tion o! the %are environment. @$iet( so itar/ p a/ e3perien%es are avai a; e !or those s%hoo age %hi dren who re4$est the need !or a rest or time awa/ !rom their peers( *a!e resting pra%ti%es are re evant to s%hoo age %hi dren ;e%a$se( i! the/ are resting or s eeping the/ sho$ d ;e monitored at reg$ ar interva s and a s%hoo aged %hi d)s !a%e sho$ d ;e $n%overed when the/ are s eeping. Light ;edding is the pre!erred option.

"afe resting practices for a child who is unwell A %hi d wi ;e p a%ed on their ;a%k to rest when disp a/ing signs o! ;eing $nwe . ! a %hi d t$rns onto their side or stoma%h d$ring s eep( then a ow them to !ind their own s eeping position. 108

A %hi dren wi rest with their !a%e $n%overed. Chi dren who are $nwe wi ;e given the highest s$pervision priorit/ and monitored %onstant / espe%ia / i! the %hi d hasD a high temperat$re( vomited or re%eived minor tra$ma to their head.

Protective behaviors and practices *$pervision o! resting %hi dren r A %hi dren who are resting wi ;e s$pervised ;/ ed$%ator. *t$dents or vo $nteers wi not ;e e!t $ns$pervised when sett ing %hi dren !or a rest. A %hi dren who have !a en as eep in the servi%e wi ;e monitored reg$ ar / with spe%i!i% attention to ;reathing patterns. Ad$ ts wi not rest or s eep in same environment as a %hi d or gro$p o! %hi dren. *$pervision ratios d$ring resting periods m$st meet i%ensing reg$ ation.

*ett ing %hi dren !or rest The te%hni4$es and strategies !or sett ing %hi dren ;e!ore and d$ring a rest period are varied and ma/ ;e in! $en%ed ;/ the pro!essiona va $es o! ed$%ators and %$rrent ;est pra%ti%e. The te%hni4$es and strategies !or sett ing a %hi dF%hi dren !or rest ma/ re! e%t theD o o o o o o o o o individ$a needs o! the %hi d or gro$p o! %hi drenE parenting ;e ie!s and va $es o! !ami ies a%%essing the servi%eE pro!essiona phi osoph/( know edge and e3perien%e o! ed$%atorsE %$ t$ra and re igio$s pra%ti%esE !re4$en%/ o! da/s that the %hi d attends %areE %ir%$mstan%es or events happening at homeE %onsisten%/ o! pra%ti%es ;etween home and %areE %hi d)s genera hea th and we ;eingE stat$s or %ondition o! the rest environmentE and

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o o o o o o o o

$se o! %om!orters or resting aids Gin% $ding d$mmies and se%$rit/ ; anketsH. minimiBe an/ distress or dis%om!ortE a%know edge %hi dren)s emotions( !ee ings and !earsE avoid $sing sett ing and resting pra%ti%es as a ;ehavior g$idan%e strateg/ ;e%a$se the %hi d ;egins to re ate the rest environment( whi%h sho$ d ;e %a m and se%$re( as a dis%ip inar/ settingE and $nderstand that /o$ng %hi dren Gespe%ia / !rom 0 to 3 /ears o! ageH sett e %on!ident / when the/ have !ormed ;onds with !ami iar and tr$sted ed$%ators.

The #est Environment Provision and maintenance of rest and sleep e5uipment and environment "ver/ month the !ie d worker wi %ond$%t a sa!et/ %he%k o! the resting environments( e4$ipment andFor aids. ! !ie d workers identi!/ an/ haBards the/ wi odge a report as instr$%ted in the 5ome *a!et/ Che%k. 5anging %ords or strings !rom ; inds( %$rtains( mo;i es or e e%tri%a app ian%es m$st ;e tied awa/ !rom %ots or mattresses to prevent a %hi d !rom %hoking or hanging. The servi%e does not permit the $se o! hot water ;ott es( e e%tri% ; ankets or heated wheat ;ags in %hi dren)s %ots or on mattresses. These items present a risk o! %hi dren either ;eing s%a ded or deve oping h/perthermia GoverheatingH.

Cots

A new and se%ond hand %ots so d in A$stra ia m$st meet the A$stra ian *tandards !or Cots and ;e a;e ed A* .L6.. Cots that are not a;e ed with the A$stra ian *tandards wi not ;e $sed ;/ the servi%e.

"d$%ators wi ens$re that a %ots are p a%ed in area that is a sa!e distan%e !rom heaters( e e%tri%a app ian%es and hanging %ords or string.

"d$%ators wi not p a%e an e3tra mattress or padding $nder or over the man$!a%t$rer)s 110

%ot mattress. "d$%ators wi ook !or the !o owing haBard signsD o o o o o oose or ;roken partsE

missing or oose kno;s( s%rews or sharp %at%hesE pee ing( %ra%king paint or sp intered woodE and an/ design ! aw that red$%es the sa!et/ o! the %ot. For e3amp e( missing or ;roken sa!et/ at%hes to sides.

"d$%ators sho$ d assess whether o der ;a;ies or todd ers have the a;i it/ to % im; over the sides o! a %ot as this presents a sa!et/ risk.

Portable Cots 'orta; e %ots sho$ d meet the A$stra ian *tandard GA* .L,5H. "d$%ators wi ens$re that a porta; e %ot is p a%ed in an area that is a sa!e distan%e !rom heaters( e e%tri%a app ian%es and hanging %ords or string. =n / the s$pp ied 'orta; e %ots mattress wi ;e $sed in a porta; e %ot. "d$%ators wi not p a%e an e3tra mattress or padding $nder or over the man$!a%t$rer)s 'orta; e %ots mattress. "d$%ators sho$ d assess whether o der ;a;ies or todd ers have the a;i it/ to % im; over the sides o! a %ot as this presents a sa!et/ risk.

*attresses Cot mattresses sho$ d ;e in good %ondition( % ean( !irm( ! at and m$st !it the %ot ;ase with no more than a .5mm gap ;etween the mattress and the sides o! the %ot. *o!t mattresses in%rease the risk o! *I&* as it en%o$rages a ;a;/ to ro onto their stoma%h. A poor !itting mattress in%reases the siBe o! the gap ;etween the mattress and the sides o! the %ot. ! odged in the gap( Z ;a;/ is $na; e to move their ne%k and head( whi%h ma/ %a$se them to stop ;reathing.

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Prams and strollers Chi dren wi ;e restrained at a times when in a pram or stro er( this in% $des resting or s eeping. Loose restraints are a sa!et/ risk and ma/ ead to %hoking or hanging. ! the ed$%ator provides prams or stro ers then the/ m$st meet the A$stra ian *tandards .088. Chi dren are not e!t $nattended in prams or stro ers. "d$%ators wi restrain %hi dren %orre%t / as dire%ted ;/ the man$!a%t$rer. A !ive+point restraint Gde!ined asD straps over ea%h sho$ der( a waist ;e t and a %rot%h strap ;etween the egs that a meet and are se%$redH is re%ommended and sho$ d rep a%e e3isting restraints. GACCC( .002H "d$%ators wi not over oad the hand es o! prams or stro ers with ;ags Gor other materia sH as this ma/ !or%e the pram or stro er to ! ip ;a%kwards d$e to the di!!eren%e in weight distri;$tion. 'rams or stro ers sho$ d not ;e $sed to restrain %hi dren as part o! the servi%e)s ;ehavior g$idan%e pro%ed$res. "d$%ators sho$ d assess whether o der ;a;ies or todd ers have the a;i it/ to % im; o$t o! a pram or stro er as this presents a sa!et/ risk.

6ygiene practices "ver/ month the ;a;ies) %ots and the %hi dren)s resting mattresses are % eaned. "a%h %hi d has their own ;ed inen. Chi dren)s ;ed inen wi ;e washed ever/ week or the ;ed inen is s$pp ied and washed ever/ week ;/ the %hi d)s !ami /. =ther resting materia s or aids( s$%h as %$shions( wi ;e % eaned ever/ week. 112

* eeping 9ear The !o owing is a ist o! s$ggestionsD "d$%ators monitor the temperat$re o! the rest environment and address %hi dren)s % othing needs. Chi dren)s s eepwear meets A$stra ian *tandards. Chi dren resting in :$mpers with hoods and %ords are at higher risk o! %hoking and sho$ d not ;e en%o$raged to wear these garments when resting. * eepwear sho$ d take into %onsideration theD o o o o o %hi d)s ageE sa!e resting pra%ti%esE temperat$re o! the rest environmentE ;ed inen $sed !or restingE and %hi d)s individ$a needs.

Chapter Twenty Tobacco( drug and alcohol4free environment Policy "3pos$re to to;a%%o smoke poses ma:or hea th risks !or ;oth %hi dren and ad$ ts. 9e m$st ens$re the environment is !ree !rom the $se o! to;a%%o( i i%it dr$gs and a %oho Procedure 1. "d$%ators( sta!! and vo $nteers m$st not smoke( m$st not %ons$me a %oho or ;e a!!e%ted ;/ a %oho or dr$gs Gin% $ding pres%ription medi%ationsH that ma/ impair their %apa%it/ to provide ed$%ation and %are to %hi dren. .. "d$%ator)s Fami / -em;ers m$st not smoke( not %ons$me a %oho or take dr$gs in !ront o! %hi dren in %are. "d$%ators might s$ggest a spa%e o$tside the premises where other ho$seho d mem;ers and visitors ma/ smoke. 3. ! to;a%%o is smoked in the !ami / da/ %are residen%e when the servi%e is not operating( %onsideration sho$ d ;e given to iss$es s$%h as venti ation( h/giene and sa!e storage o! items 113

in% $ding ashtra/s and %igarette ighters. 4. "d$%ators m$st as soon as possi; e( remove or endeavor to remove %hi dren !rom an/ vi%init/ where smokingFa %oho Fdr$g %ons$mption is o%%$rring. This in% $des an/ environment whi%h is not $nder the dire%t %ontro o! F&C 5. -inimiBe the risk o! %hi dren o;serving peop e smoking( in% $ding images that ma/;e a%%essed ;/ %hi dren thro$gh photographs( magaBines( te evision( videos( %omp$ter games or the internet. 2. A a$thoriBed F&C vehi% es and vehi% es( private or sponsored( $sed in transporting %hi dren wi ;e to;a%%o smokeFa %oho Fdr$g !ree. 6. A ;$siness( a%tivities and !$n%tions $ndertaken andFor he d in the name o! F&C m$st ;e in to;a%%o smokeFa %oho Fdr$g !ree environments. 8. The F&C Co+ordination ?nit o!!i%e wi ;e a smokeFa %oho Fdr$g !ree environment d$ring ho$rs o! operation.

Quality Area Three: Physical environment

Chapter Twenty One Providing a Child "afe Environment The 7ationa @$a it/ *tandard o$t ined the 'h/si%a "nvironment that m$st ;e sa!e( s$ita; e and provides a ri%h and diverse range o! e3perien%es whi%h promote %hi dren)s earning and deve opment. 1. The design and o%ation o! the premises is appropriate !or the operation o! the servi%e. .. The environment is in% $sive( promotes %ompeten%e( independent e3p oration and earning thro$gh p a/. 9e ;e ieve that "nvironment %an have a signi!i%ant impa%t on the de iver/ o! ed$%ation and %are programs and pra%ti%es. The ph/si%a environment p a/s a %riti%a ro e in keeping %hi dren sa!e( red$%ing the risk o! a%%idents and in:$r/( %ontri;$ting to their we ;eing( happiness( %reativit/ and deve oping independen%e and determining the 4$a it/ o! %hi dren)s earning and e3perien%es. 114

Policy "ns$ring that ea%h %hi d at the *ervi%e has a%%ess to s$!!i%ient !$rnit$re( materia s and deve opmenta / appropriate e4$ipment and the reso$r%es sho$ d ;e s$!!i%ient in variet/ and n$m;er toD -eet the range o! interests( ages and a;i ities o! %hi dren Avoid over%rowding and ens$re that %hi dren do not have to wait !or ong periods to parti%ipate -inimiBe disp$tes over reso$r%esE materia s and e4$ipment.

"ns$ring the !$rnit$re and e4$ipment m$st ;e sa!e( % ean and in good repair. Procedure At 5ands =n A%adem/ Fami / &a/ Care( 'h/si%a earning environments are %hara%teriBed ;/ ;oth indoor and o$tdoor earning spa%es thatD are ! e3i; e are we %oming and a%%essi; e re! e%t the diversit/ o! !ami ies within the o%a %omm$nit/ and the ;roader %omm$nit/ !a%i itate %onvenient a%%ess ;etween indoor and o$tdoor areas as we as %onvenient a%%ess to toi et( napp/ %hange( and hand washing !a%i ities ./? +ndoor re5uirements: Indoor spa%es $sed ;/ %hi dren at the servi%e m$stD ;e we venti ated have ade4$ate nat$ra ight

;e maintained at a temperat$re that ens$res the sa!et/ and we ;eing o! %hi dren. ade4$ate( deve opmenta / and age appropriate toi et( washing and dr/ing !a%i ities( o%ated and designed to ena; e sa!e and %onvenient $se ;/ %hi dren.

a$ndr/ !a%i ities or a%%ess to a$ndr/ !a%i ities or other arrangements !or dea ing with soi ed % othing( nappies and inen. La$ndr/ or h/gieni% !a%i ities on premises m$st ;e o%ated and

115

maintained in a wa/ that does not pose a risk to %hi dren. "ns$ring there are h/gieni% !a%i ities !or the storage o! soi ed % othes( inen and nappies and these are designed( o%ated and maintained in a wa/ that prevents $ns$pervised a%%ess ;/ %hi drenE

"ns$ring ea%h %hi d has a%%ess to s$!!i%ient !$rnit$re( materia s and deve opmenta / appropriate e4$ipment s$ita; e !or their ed$%ation and %areE

ens$ring there are !ood and ;everage storage and hand ing !a%i ities !or sa!e !ood and ;everage hand ing( preparation( storage and disposa E

0/? Outdoor re5uirements: the o$tdoor spa%e m$st ;e en% osed ;/ a !en%e or ;arrier that is o! a height and design that %hi dren pres%hoo age or $nder %annot go thro$gh( over or $nder ens$ring that the o$tdoor spa%e in% $des ade4$ate shaded o$tdoor p a/ spa%e to prote%t %hi dren !rom harm!$ e3pos$re to the s$nE are s$!!i%ient / se%$re to prevent an $ns$pervised %hi d !rom e3iting or prevent a person witho$t a egitimate reason to have eas/ a%%ess to the premisesE have ;arriers or en% os$res aro$nd stairwa/s( ramps and ;a %onies to ens$re that a %hi d %annot ;e%ome trapped( !a thro$gh or % im; overE

1/? :lass ! a g aBed area o! a !ami / da/ %are residen%e is a%%essi; e to %hi dren( and sit$ated 0.65 meters or ess a;ove the ! oor eve ( the !o owing is re4$iredD sa!et/ g aBing( i! re4$ired ;/ the 8$i ding Code o! A$stra ia( or treatment with a prod$%t that prevents g ass !rom shattering i! ;roken Gs$%h as sa!et/ !i mH( or g$arding with ;arriers that prevent a %hi d !rom hitting or !a ing against the g ass.

"d$%ators sho$ d %onsider p a%ing eas/+to+see sti%kers at ad$ t and %hi d height on g ass

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pane s or doors( and ens$re that g ass areas are we it.

Chapter Twenty Two Assessment ; Approval of !amily ,ay Care #esidences Policy The approved provider o! 5ands =n A%adem/ !ami / da/ %are or the nominate *$pervisor o! the servi%e wi %ond$%t an assessment( in% $ding a risk assessment o! ea%h residen%e ;e!ore ed$%ation and %are is provided to %hi dren at the residen%e( and reg$ ar / on an ongoing ;asis at east ann$a / to ens$re the hea th( sa!et/ and we ;eing o! %hi dren is prote%ted. These assessments wi %onsider matters s$%h as the s$ita;i it/ o! the residen%e !or the n$m;er( ages and a;i ities o! the %hi dren attending or ike / to attend the servi%e. Procedure The !o owing matters wi ;e %onsidered as part o! an assessmentD . the premises( !$rnit$re and e4$ipment . !en%ing and se%$rit/ . the s$!!i%ien%/ o! !$rnit$re( materia s and e4$ipment . the ade4$a%/ o! a$ndr/ !a%i ities or other arrangements !or dea ing with soi ed % othing . the ade4$a%/ o! toi et( washing and dr/ing !a%i ities . the ade4$a%/ o! venti ation and nat$ra ight . g ass sa!et/ iss$es .the s$ita;i it/ o! the residen%e a%%ording to the n$m;er( ages and a;i ities o! the %hi dren who attend or are ike / to attend the servi%e . the s$ita;i it/ o! napp/ %hange arrangements !or %hi dren who wear nappies .the e3isten%e o! an/ water haBards( water !eat$res or swimming poo s at or near the premises .an/ risk posed ;/ anima s. 117

 "a%h !ami / da/ %are ed$%ator m$st advise the Approved 'rovider o!D an/ proposed renovations to their residen%e an/ %hanges in their residen%e or ven$e that ma/ a!!e%t the matters %onsidered as part o! the assessment o! the premises+!or e3amp e( a%4$iring a pet an/ other %hanges to the residen%e that wi a!!e%t the ed$%ation and %are provided to %hi dren as part o! the Fami / da/ %are servi%e.

Annual #eassessment of !amily ,ay Care #esidence "ns$ring the servi%e to %omp / with the @$a it/ Framework and the 7ationa Law A%t .010 and the 7ationa 0eg$ ations re4$irements( a ed$%ators m$st %omp / with the e3pe%tations o! the 7ationa @$a it/ *tandards and the improvement p an o! the s%heme( To meet these re4$irements( we wi renew the Agreement ann$a /. "d$%ators m$st parti%ipate in an Ann$a review( in% $ding reassessment o! the !ami / da/ %are residen%e. 1. Coordinator wi %ond$%t an o!!i%e ;ased interview

.. Fie d worker wi %omp ete a 5ome *a!et/ %he%k A re4$irements as identi!ied within the Ann$a 0eview interview and 5ome *a!et/ Che%k m$st ;e %omp eted within two weeks ?pon s$%%ess!$ %omp etion o! the Ann$a 0eview the ed$%ator wi ;e re+registered -nsuccessful Annual #eview "d$%ators m$st %onta%t %oordinator as soon as possi; e i! the/ have an/ pro; ems %omp /ing with an/ re4$irements( re%ommendations !rom the 5ome *a!et/ %he%k in parti%$ ar. ! an/ re4$irements are not s$%%ess!$ / a%hieved ;/ the ed$%ator( steps ma/ then ;e taken to terminate the Agreement. The ed$%ator wi no onger ;e a; e to provide the servi%e i! the Agreements re+signed. 'arentsFg$ardians o! %hi dren in %are whose ed$%ator !ai s to %omp / with the re4$irements wi ;e %onta%ted ;/ %oordinator and given 48 ho$rs noti%e Gmore i! possi; eH to o!!er a ternative %are !or their %hi d

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Quality Area !our: "taffing Arrangements

Chapter Twenty Three Qualified "taffing for Children 9e ;e ieve that sta!!ing arrangements %reate a sa!e and predi%ta; e environment !or %hi dren and s$pport warm( respe%t!$ re ationships. @$a i!ied and e3perien%ed ed$%ators and %o+ordinators en%o$rage %hi dren)s a%tive engagement in the earning program. 'ositive re ationships among ed$%ators( %o+ordinators and sta!! %ontri;$te to an environment where %hi dren !ee emotiona / sa!e( se%$re and happ/. 1. *ta!!ing arrangements enhan%e %hi dren)s earning and deve opment and ens$re their sa!et/ and we ;eing. .. "d$%ators( %o+ordinators and sta!! have the ski s and know edge to s$pport %hi dren)s earning( hea th( sa!et/ and we ;eing. 3. "d$%ators( %o+ordinators and sta!! are respe%t!$ and ethi%a . 5aving s$!!i%ient ed$%ators( %oordinators and sta!! avai a; e at a times that %hi dren are 119

ed$%ated and %ared !or ;/ the servi%e to de iver 4$a it/ ed$%ation and %are programs and to respond to and promote %hi dren)s ph/si%a ( so%ia ( and emotiona we ;eing. The Approved provider and the nominated s$pervisor o! 5ands =n A%adem/ Fami / &a/ Care wi ens$re thatD one o! the !o owing persons is avai a; e to provide s$pport to the !ami / da/ %are ed$%ator GaH the approved provider( i! the approved provider is an individ$a ( or a person with management or %ontro o! the !ami / da/ %are servi%e( in an/ other %aseE G;H the nominated s$pervisor o! the servi%eE (c) a %erti!ied s$pervisor who has ;een p a%ed in da/ to da/ %harge o! the !ami / da/ %are servi%e in a%%ordan%e with the nationa reg$ ations. The re4$irement to ;e avai a; e to provide s$pport to a !ami / da/ %are ed$%ator in% $des ;eing avai a; e to ;e %onta%ted ;/ te ephone to provide advi%e and assistan%e to the !ami / da/ %are ed$%ator. That( whenever %hi dren are ;eing ed$%ated and %ared !or ;/ the servi%e( the re evant n$m;er o! ed$%ators ed$%ating and %aring !or the %hi dren is no ess than the n$m;er pres%ri;ed !or this p$rpose. A !ami / da/ %are ed$%ator m$st not ed$%ate and %are !or more than 6 %hi dren at a !ami / da/ %are residen%e. 7o more than 4 %hi dren %an ;e pres%hoo age or $nder Gin% $ding the ed$%ator)s own %hi dren i! the/ are $nder 13 /ears o! age( or there is no other ad$ t present and %aring !or these %hi drenH. That ea%h ed$%ator ed$%ating and %aring !or %hi dren !or the servi%e meets the 4$a i!i%ation re4$irements re evant to the ed$%ator)s ro e as pres%ri;ed ;/ the nationa reg$ ations. An ed$%ator m$st ens$re that the n$m;er o! %hi dren ;eing ed$%ated and %ared !or ;/ the ed$%ator at an/ one time is no more than the n$m;er pres%ri;ed !or this p$rpose.

The approved provider o! m$st ens$re that at a times one or more 4$a i!ied persons are 120

emp o/ed or engaged as !ami / da/ %are %o+ordinators toD GaH assist with the operation o! the !ami / da/ %are servi%eE and G;H to s$pport( monitor and train the ed$%ators o! the servi%e. A %oordinator m$st have an approved dip oma eve ed$%ation and %are 4$a i!i%ation *$!!i%ient persons are appointed as %oordinator to monitor and s$pport the ed$%ators engaged ;/ the servi%eE ea%h ed$%ator is ade4$ate / monitored and s$pported ;/ the %oordinator. Assistan%e to ed$%ators m$st ;e avai a; e at a times the !ami / da/ %are servi%es operates Assistan%e %an ;e provided ;/ the approved provider( a nominated s$pervisor or a %erti!ied s$pervisor. The name and position o! the responsi; e person in %harge o! the servi%e at an/ given time m$st ;e disp a/ed so that it is easi / visi; e to an/one !rom the main entran%e o! the servi%e( and at the prin%ipa o!!i%e o! a Fami / da/ %are servi%e.

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Chapter Twenty !our ,etermining the #esponsible Person Present Policy The "d$%ation and Care *ervi%es 7ationa Law A%t G7ationa LawH re4$ires that approved provider m$st have a responsi; e person present at a times an ed$%ation and %are servi%e is ed$%ating and %aring !or %hi dren. Procedure A responsi; e person is de!ined in the 7ationa Law asD the Approved 'rovider + i! the Approved 'rovider is an individ$a + in other %ase( a person with management or %ontro o! the servi%eE or the 7ominated *$pervisor o! the servi%eE or A Certi!ied *$pervisor who has ;een p a%ed in da/ to da/ %harge o! the servi%e.

The ;e ow diagram i $strates the responsi; e persons within !ami / da/ %are approva

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str$%t$re. The Approved Provider may also obtain a Supervisor Certificate and be the Nominated Supervisor far the service. ./ The Approved Provider The Approved 'rovider is primari / responsi; e !or ens$ring !ami / da/ %are operates in a%%ordan%e with nationa egis ative re4$irements. As a )responsi; e person) $nder the "d$%ation and Care *ervi%es 7ationa Law S7ationa LawH( the Approved 'rovider has a range

o! ega responsi;i ities. A %omp ian%e a%tion %o$ d ;e taken i! the Approved 'rovider !ai s to meet re evant re4$irements. Approved 'roviders m$st not operate a servi%e $n ess there is a 7ominated *$pervisor !or the Approved *ervi%e. A )7ominated *$pervisor) is a person who is a Certi!ied *$pervisor has ;een nominated ;/ the Approved 'rovider and has %onsented to that nomination. 8ominated "upervisor The Approved 'rovider !or *ervi%e Approva m$st nominate a person to ;e the 7ominated *$pervisor !or !ami / da/ %are servi%e A 7ominated *$pervisor is a person who has %onsented to ;e the primar/ s$pervisor o! the da/ to da/ operation o! !ami / da/ %are. The 7ominated *$pervisor wi have primar/ management and %ontro o! a servi%e in the a;sen%e o! the Approved 'rovider. The responsibilities of a 8ominated "upervisor As the 7ominated *$pervisor is the ke/ responsi; e person !or a !ami / da/ %are Gin addition to the Approved 'roviderH the 7ominated *$pervisor has vario$s responsi;i ities $nder the 7ationa Law. 1H The 7ominated *$pervisor m$st ens$re that a program is de ivered to a %hi dren ;eing ed$%ated and %ared !or ;/ the servi%e that + is ;ased on an approved earning !ramework( and is de ivered in a manner that a%%ords with the approved earning !rameworkE and is ;ased on the deve opmenta needs( interests and e3perien%es o! ea%h %hi d( and is designed to take into a%%o$nt the individ$a di!!eren%es o! ea%h %hi d. .H The 7ominated *$pervisor m$st ens$re that no %hi d ;eing ed$%ated and %ared !or ;/ the servi%e is s$;:e%ted to + an/ !orm o! %orpora p$nishment( or an/ dis%ip ine that is $nreasona; e in the %ir%$mstan%es. 123

3H The 7ominated *$pervisor m$st ens$re that ever/ reasona; e pre%a$tion is taken to prote%t %hi dren ;eing ed$%ated and %ared !or ;/ the servi%e !rom harm and !rom an/ haBard ike / to %a$se in:$r/. 4H The 7ominated *$pervisor m$st ens$re that( whenever %hi dren are ;eing ed$%ated and %ared !or ;/ the servi%e( the re evant n$m;er o! ed$%ators ed$%ating and %aring !or the %hi dren is no ess than the n$m;er pres%ri;ed !or this p$rpose and m$st ens$re that ea%h ed$%ator ed$%ating and %aring !or %hi dren !or the servi%e meets the 4$a i!i%ation re4$irements re evant to the ed$%ator)s ro e as pres%ri;ed ;/ the nationa reg$ ations. 5H The nominated s$pervisor m$st imp ement( and ens$re that a sta!! mem;ers o!( and vo $nteers at( the servi%e imp ement +

a. ade4$ate hea th and h/giene pra%ti%es( and ;. sa!e pra%ti%es !or hand ing( preparing and storing !ood+to minimiBe risks to %hi dren ;eing ed$%ated and %ared !or ;/ the servi%e. 2H The nominated s$pervisor o! the servi%e that provides !ood or a ;everage to %hi dren ;eing ed$%ated and %ared !or ;/ the servi%e m$st ens$re that [ a. GaH the !ood or ;everage provided is n$tritio$s and ade4$ate in 4$antit/( and ;. G;H the !ood or ;everage provided is %hosen having regard to the dietar/ re4$irements o! individ$a %hi dren taking into a%%o$nt + i. ea%h %hi d)s growth and deve opment needs( and ii. an/ spe%i!i% %$ t$ra ( re igio$s or hea th re4$irements. 6H The nominated s$pervisor o! the servi%e that provides !ood and ;everages Gother than waterH to %hi dren ;eing ed$%ated and %ared !or ;/ the servi%e m$st ens$re that a week / men$ [ a. is disp a/ed at a p a%e at the ed$%ation and %are servi%e premises a%%essi; e to parents o! %hi dren ;eing ed$%ated and %ared !or ;/ the servi%e( and ;. a%%$rate / des%ri;es the !ood and ;everages to ;e provided ;/ the servi%e ea%h da/. 8HThe nominated s$pervisor m$st take reasona; e steps to ens$re that the needs !or s eep and rest o! %hi dren ;eing ed$%ated and %ared !or ;/ the servi%e are met( having regard to the ages( deve opment stages and individ$a needs o! the %hi dren. ,H The nominated s$pervisor m$st not( whi e ed$%ating and %aring !or %hi dren !or the servi%e

124

a. %ons$me a %oho ( or ;. ;e a!!e%ted ;/ a %oho or dr$gs Gin% $ding pres%ription medi%ationH so as to impair his or her %apa%it/ to s$pervise or provide ed$%ation and %are to the %hi dren. 10H The nominated s$pervisor m$st ens$re that medi%ation is not administered to a %hi d ;eing ed$%ated and %ared !or ;/ the servi%e $n ess [ a. that administration is a$thoriBed( and ;. the medi%ation is administered in a%%ordan%e with the 7ationa 0eg$ ation ! medi%ation is administered $nder this reg$ ation( the approved provider or nominated s$pervisor o! the ed$%ation and %are servi%e m$st ens$re that the !o owing are noti!ied as soon as pra%ti%a; e [ a. a parent o! the %hi d ;. emergen%/ servi%es. 11.H The nominated s$pervisor m$st ens$re that a %hi d who is ;eing ed$%ated and %ared !or 8/ the ed$%ation and %are servi%e does not eave the ed$%ation and %are servi%e premises e3%ept in a%%ordan%e with the 7ationa 0eg$ ation. 1.H The nominated s$pervisor m$st ens$re a risk assessment is %arried o$t in a%%ordan%e with the 7ationa 0eg$ ation ;e!ore an a$thoriBation is so$ght $nder the reg$ ation !or an e3%$rsion. 13 HThe nominated s$pervisor m$st ens$re that a %hi d ;eing ed$%ated and %ared !or is not taken o$tside the ed$%ation and %are servi%e premises on an e3%$rsion $n ess written a$thoriBation has ;een provided $nder the 0eg$ ation . 14 HThe nominated s$pervisor m$st ens$re that a parent o! a %hi d ;eing ed$%ated and %ared !or ;/ the servi%e ma/ enter the servi%e premises at an/ time. &espite the a;ove( the approved provider( nominated s$pervisor or !ami / da/ %are ed$%ator is not re4$ired to a ow a parent to enter the ed$%ation and %are servi%e premises i! + permitting the parent)s entr/ wo$ d + pose a risk to the sa!et/ o! the %hi dren and sta!! o! the ed$%ation and %are servi%e( or %on! i%t with an/ d$t/ o! the provider( s$pervisor or ed$%ator $nder the Law or the provider( s$pervisor or !ami / da/ %are ed$%ator is aware that the parent is prohi;ited ;/ a %o$rt order !rom having %onta%t with the %hi d. "upervisor Certificate The p$rpose o! a *$pervisor Certi!i%ate is to identi!/ those persons who %an ;e p$t in da/ to da/ %harge o! an approved ed$%ation and %are servi%e. 125

A *$pervisor Certi!i%ate is ongoing and moves with a person. t is not re ated to a servi%e. A *$pervisor Certi!i%ate is not a 4$a i!i%ation. In order to ;e granted a *$pervisor Certi!i%ate( a person m$stD ;e 18 /ears or a;ove meet the minim$m re4$irements !or 4$a i!i%ations( e3perien%e and management %apa;i it/ satis!/ the 0eg$ ator/ A$thorit/ that the/ are a !it and proper person to ;e the s$pervisor o! a servi%e

Chapter Twenty !ive Code of Conduct for Coordinator Policy From 1st Can$ar/ .=L.( The 7ationa @$a it/ Frame work takes e!!e%t. The new reg$ ations state that there m$st ;e s$!!i%ient %oordinators avai a; e at an/ time the servi%e is ;eing o!!ered. At 5ands =n A%adem/ Fami / &a/ Care( the Co+ordination ?nit wi %arr/ o$t pro%esses !or the se e%tion( eva $ation( s$pport and pro!essiona deve opment o! "d$%ators a%%ording to the 7ationa @$a it/ Framework and it rating s/stem. Procedure Code of Conducts "ns$ring that the servi%e to meet the "d$%ation and %are *ervi%es 7ationa Law A%t and the 7ationa 0eg$ ation 'roviding "d$%ators with the in!ormation( training and other s$pport the/ need to appropriate / provide %hi d%are in the %o$rse o! the servi%e( espe%ia / in the nationa @$a it/ Framework. .Contin$a / monitoring the seven 4$a it/ areas and meet the standards o! %hi d%are ;eing provided ;/ the servi%e. 0eviewing and $pdating %$rrent pra%ti%es in %ons$ tation with a stakeho ders. 126

"ns$ring a "d$%ators( ad$ t !ami / mem;ers( ad$ t o%%$pants and 0eg$ ar visitors have a %$rrent po i%e %he%k and working with %hi dren %he%k

-aintaining %$rrent and appropriate re%ords !or !ami ies( %hi dren and "d$%ators "ns$ring a "d$%ators has %$rrent First Aid( C'0 Certi!i%ates( Anaph/ a3is %erti!i%ate and %$rrent '$; i% Lia;i it/ ns$ran%e

"ns$ring that %on!identia it/ is maintained at a times. "ns$ring that a !orms( po i%ies and pro%ed$res are re evant and %$rrent. 'roviding s$pports to "d$%ators to re%ogniBe %hi dren)s strengths and interests thro$gh home visits( andFor p a/ sessions. "nhan%ing !ive earning o$t %omes !or a %hi dren and !ami ies in !ami / da/ %are.

Co+ordination ?nit sta!! provide !eed;a%k to 5ome 8ased "d$%ators regarding their per!orman%e re ating to the 0eg$ ations( 'o i%ies and 'ro%ed$re.

The Co+ordination ?nit is responsi; e !or the appropriate mat%hing o! !ami ies to 5ome 8ased "d$%ators( the p a%ement o! %hi dren( monitoring( s$pport and reso$r%ing !or 4$a it/ %hi d%are

"election Criteria .0e evant 4$a i!i%ations G"ar / %hi dhood dip oma( or other re evant 4$a i!i%ationHE and e3perien%eE 9orking know edge o! the re evant egis ations and the 7ationa Chi d Care A%%reditation */stemE ?nderstanding o! the prin%ip es o! %hi d deve opmentE 9orking know edge o! %omp$ter so!tware or simi ar s/stemE 'eop e management and time management ski sE "3perien%e in identi!/ing and p anning the training and deve opment o! %are+providersE A;i it/ to assist in the p anning( administration and promotion o! the program. C$rrent 1i%torian &river)s Li%ense

127

#esponsibilities *$pervise( reso$r%e and s$pport ed$%ators thro$gh reg$ ar home visits( te ephone %onta%tE "ns$re that the ph/si%a ( emotiona ( inte e%t$a and so%ia needs o! %hi dren in %are are met as !ar as possi; eE Imp ement and a%hieve standards o! %are( and ens$re that %hi dren are re%eiving appropriate attention and stim$ ationE Assist ed$%ators to imp ement and maintain their %are environment in a%%ordan%e with the "d$%ation and Care *ervi%es Law A%t .0L0 and the 7ationa 0eg$ ation "ns$re that reg$ ator/ h/giene and n$trition standards are s$pervised and adhered toE "ns$re that reg$ ator/ sa!et/ standards are adhered to( in% $ding $ndertaking %omprehensive ann$a sa!et/ a$dits o! ed$%ators) homesE Assist in the p anning and de iver/ o! a pro!essiona deve opment program !or ed$%atorsE &eve op and maintain reso$r%e materia sE Fa%i itate ed$%ator attendan%e at meetings and training sessionsE =rganiBe emergen%/ re ie! !or ed$%atorsE "ns$re the maintenan%e o! a%%$rate re%ords as re4$ired ;/ the "d$%ation and Care *ervi%es Law A%t .010 and the 7ationa 0eg$ ation Assess( when re4$ired( !ami ies) needs !or %hi d%areE "ns$re that %hi d%are p a%ements are appropriate to the !ami /( and the %hi d)s re4$irementsE Liaise with parents and ed$%ators with respe%t to the progress o! p a%ementsE "ns$re that the %hi d)s individ$a needs are met thro$gh the provision o! deve opmenta / appropriate e3perien%esE Liaise with appropriate %omm$nit/ agen%iesFworkers( eg. spe%ia needs worker( to provide %onsistent approa%hes to the %are o! a %hi dFren. Assist in the re%r$itment( se e%tion( orientation( eva $ation and ongoing pro!essiona deve opment o! ed$%atorsE -aintain re%ords o! a %omm$ni%ations Ghome visits( te ephone %a s( written %orresponden%eH 128

%on%erning !ami ies and ed$%ators invo ved in the s%heme Attend a re evant interna and e3terna meetings as re4$iredE Assist in the imp ementation and maintenan%e o! the re4$irements o! the "d$%ation and Care *ervi%es Law A%t .0L0 and the 7ationa 0eg$ ation 'arti%ipate in the %ompi ation and distri;$tion o! re evant iterat$re( whi%h wi provide in!ormation a;o$t a%tivities and matters re ating to %hi d%areE 'romote and p$; i%iBe Fami / &a/ Care as a positive %hi d%are optionE

Chapter Twenty "i$ Engagement of Educator Policy A !ami / da/ %are ed$%ators o! 5ands =n A%adem/ Fami / &a/ Care m$st have Gor ;e a%tive / working towardsH an approved Certi!i%ate eve ed$%ation and %are 4$a i!i%ation or a;ove. The approved provider m$st ens$re that a ed$%ators at the servi%eD ho d a %$rrent approved %hi d+!o%$sed !irst aid 4$a i!i%ationE have $ndertaken anaph/ a3is management trainingE have $ndertaken emergen%/ asthma management training.

The %ontent o! the !irst aid 4$a i!i%ation m$st in% $de training appropriate !or %hi dren( in% $dingD emergen%/ i!e s$pport and %ardio+p$ monar/ res$s%itationE %onv$ sionsE respirator/ di!!i%$ tiesE management o! severe ; eeding( and in:$r/ and ;asi% wo$nd %areE administration o! an a$to+imm$ne adrena ine devi%e.

' $s

App i%ant m$st ;e L8 /ears o! age or over 129

Certi!i%ate

in Chi dren *ervi%es

9orking with Chi dren Che%k 'o i%e Che%k C$rrent First Aid > C'0 %erti!i%ate Anaph/ a3is training 5ome *a!et/ %he%k m$st meet minim$m re4$irement 5ave a 0oad 9orth/ %erti!i%ate !or the vehi% e 'o i%e Che%ks > 9orking with Chi dren Che%k !or other residents in the home who are over the age o! L8

A positive approa%h to ;ehavior g$idan%e Anow edge o! good n$trition( hea th( h/giene and sa!et/ &emonstrated a;i it/ to respond to %hi dren in an appropriate manner A%%eptan%e o! diversit/( in% $sive pra%ti%es and respe%t!$ o! !ami ies in% $ding %$ t$ra or re igio$s pra%ti%es( disa;i ities and additiona needs

A%%eptan%e o! the right o! ea%h %hi d to earn and grow in an environment( whi%h is warm( sa!e and stim$ ating

Procedure ./ Process of #ecruitment =n initia %onta%t the s$!!i%ient in!ormation wi ;e provided to the app i%ant to ena; e the app i%ant and the mem;ers o! the app i%ant)s ho$seho d to !orm a % ear pi%t$re and $nderstanding o! the ro e and responsi;i ities o! an "d$%ator and !ami /Fho$seho d mem;ers. 'rospe%tive "d$%ators wi ;e invited to an interview and an/ app i%ant who does not meet the *%heme)s se e%tion po i%ies wi not ;e o!!ered an interview. The %oordinator wi %ond$%t the interview @$estionnaire !or Interview areD 1. App i%ant)s Age 130

.. App i%ant)s %$ t$ra ;a%kgro$nd 3. App i%ation)s ed$%ation 4. App i%ant)s e3perien%e in %hi d %are area 5. App i%ant)s $nderstanding o! ega re4$irements in Chi d %are servi%e 2. App i%ant)s pro!essiona !$rther training in the !$t$re on%e ;e%ome a %arer 6. &etai s o! app i%ants residentia environment !or sa!et/ p$rpose 8. &etai s o! app i%ant)s !ami / mem;ers and their attit$de a;o$t the app i%ation Two s$ita; e re!eren%es are to ;e s$;mitted prior to the %omp etion o! the se e%tion pro%ess. The %oordinator wi %onta%t the re!erees to %on!irm that 1. "3perien%e and a;i it/ to intera%t with %hi dren 0+1. /ears( and demonstrated %apa%it/ to imp ement positive ;ehavior management strategies ;ased on thoro$gh $nderstanding o! %hi dren)s deve opment .. A;i it/ to provide a sa!e environment and o!!er %om!ort( tr$st( s$pport and assistan%e to %hi dren 3. 'h/si%a / and menta / !it to $ndertake d$ties as a home ;ased ed$%ator 4. 'ro!essiona %omm$ni%ation ski s The %oordinator organiBes a visit to the app i%ant)s home to dis%$ss an/ 4$eries regarding the pro%ess o! se e%tion in% $ding initia sa!et/ %he%k and o;tain 'o i%e Che%ks > 9orking with Chi dren Che%k !or other residents in the home who are over the age o! 1+8. =;servations o! the app i%ant intera%ting with %hi dren ma/ ;e re4$ested !rom the Coordination ?nit. ! the app i%ant is s$%%ess!$ ( an ind$%tion pro%ess wi %ommen%e. This training wi in% $de po i%ies( 0eg$ ations( A%t( 7ationa @$a it/ Framework( Administration ski in% $ding prepare Time *heets( %hi d prote%tion( ;ehavior management and other re evant topi%s. At an/ time &$ring the pro%ess i! the Co+ordination ?nit is %on%erned a;o$t the s$ita;i it/ o! the app i%ant( the %on%erns wi ;e dis%$ssed and the pro%ess ma/ %ease. This is an option !or either part/ thro$gho$t the pro%ess.

0/ Code of Conduct "d$%ators $nderstand their ro e and responsi;i ities within the Fami / &a/ Care environment. "d$%ators m$st adhere to the "d$%ation and Care *ervi%es Law A%t .010 and the 7ationa 0eg$ ations. "d$%ators maintain and demonstrate %onsistent 4$a it/ %hi d%are pra%ti%es in a%%ordan%e with hea th and sa!et/ standards "d$%ator)s are re4$ired to provide 4$a it/ %hi d%are en%ompassing the ph/si%a ( inte e%t$a ( 131

so%ia and emotiona needs o! the individ$a %hi dren. 'rovide a%tivities > e3perien%es whi%h m$stD In% $de a ;a an%e o! a%tivities and earning e3perien%es( in% $ding indoor and o$tdoor a%tivities and individ$a and gro$p a%tivitiesE and a ow( in appropriate %ir%$mstan%es( !or s$pervised periods !or the %hi dren to rest or s eepE and In% $de opport$nities !or the %hi dren to make %hoi%esE and ;e ! e3i; e and responsive to %hanges in the %hi dren)s a;i ities( interests and ski sE 7$rt$re ea%h %hi d)s se !+esteem( se !+re ian%e and %ompeten%eE and 8e in% $sive o! %hi dren o! a a;i itiesE and "ns$re ea%h %hi d)s so%ia and %$ t$ra ;a%kgro$nd is respe%ted and va $edE 0e! e%t an $nderstanding o! A$stra ia)s A;origina and Torres *trait Is ander heritage and its m$ ti%$ t$ra heritage. &emonstrate 4$a ities in% $ding mat$rit/( sensitivit/( ! e3i;i it/ and to eran%e. &eve op warm re ationships with %hi dren in %are. 'romote good n$trition. &emonstrate a high standard o! persona and ho$seho d h/giene. 5ave the a;i it/ to %omm$ni%ate e!!e%tive / with ad$ ts and %hi dren. &emonstrate appropriate ;ehavior management te%hni4$es.

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Chapter Twenty "even Participation of 7olunteers and "tudents *t$dents or 1o $nteers ma/ wish to o;serve and e3perien%e the provision o! %hi d %are in a home ;ased setting and this wi ;e en%o$raged and !a%i itated whenever possi; e. At 5ands =n A%adem/ Fami / &a/ Care the parti%ipation o! vo $nteers !rom within the %omm$nit/ wi ;e !a%i itated where appropriate ;$t m$st ;e at L8 /ears o! age or over. Policy A st$dent or vo $nteer m$st $nderstand and a%know edge the re4$irement !or %on!identia it/ o! a in!ormation re ating to ed$%ators and !ami ies within the s%heme. 'rior to an/ parti%ipation in the s%heme( a st$dent or vo $nteer m$st ;e 18 /ears or over and in possession o! a 9orking with Chi dren Che%k and 'o i%e %he%k. Procedure A st$dent or vo $nteer wi ;e provided with a %op/ o! *%heme 'o i%ies > 'ro%ed$res( a Chi d 'rote%tion kit( and m$st agree to a;ide ;/ the re4$irements o! the "d$%ation and Care *ervi%es Law A%t .0L0 and the 7ationa 0eg$ ation. *ho$ d a st$dent or vo $nteer re4$est p a%ement within a !ami / da/ %are home( the ed$%ator wi ;e %ons$ ted and ma/ %hoose to a%%ept or re:e%t s$%h p a%ement. n the event that an ed$%ator a%%epts the p a%ement o! a st$dent or a vo $nteer( parentsFg$ardians o! a %hi dren in %are with that ed$%ator m$st ;e in!ormed in advan%e o! the !a%t and re4$ested to sign spe%i!i% written permission !or this p a%ement. *t$dents and vo $nteers wi ;e provided with %hi d prote%tion training and wi not ;e permitted to provide an/ t/pe o! persona %are to %hi dren in %are( and are not to ;e e!t a one with an/ %hi d at an/ time.

133

*ho$ d an/ parentFg$ardian de% ine to sign s$%h permission( the p a%ement wi not pro%eed.

Chapter Twenty Eight =eeping #egister of family day care educators At o$r servi%e the register o! !ami / da/ %are ed$%ators wi in% $de the !o owing in!ormation in re ation to ea%h ed$%ator registered with the s%heme GaH the !$ name( address and date o! ;irth o! the ed$%atorE G;H the %onta%t detai s o! the ed$%atorE G%H the address o! the residen%e o! the ed$%ator where ed$%ation ;eing provided to %hi dren GdH the date that the ed$%ator was engaged ;/( or registered with( the servi%eE GeH when app i%a; e( the date that the ed$%ator %eased to ;e engaged ;/ or registered with the servi%e( !or the period o! 3 /ears !o owing that dateE G!H the da/s and ho$rs when the ed$%ator wi $s$a / ;e providing ed$%ation and %are to %hi drenE GgH i! the ed$%ator is an approved provider( the n$m;er o! the provider approva and the date the approva was grantedE GhH i! the ed$%ator is a %erti!ied s$pervisor( the n$m;er o! the s$pervisor %erti!i%ate and the date it was grantedE GiH eviden%e+ GiH o! an/ re evant 4$a i!i%ations he d ;/ the ed$%atorE or GiiH i! app i%a; e( that the ed$%ator is a%tive / working towards that 4$a i!i%ation as provided $nder reg$ ationE G:H eviden%e that the ed$%ator has %omp eted+ GiH %$rrent approved !irst aid trainingE and GiiH %$rrent approved anaph/ a3is management trainingE and GiiiH %$rrent approved emergen%/ asthma management trainingE GkH eviden%e o! an/ other training %omp eted ;/ the ed$%atorE G H i! the ed$%ator wi ;e providing ed$%ation and %are to %hi dren in a :$risdi%tion with a working with %hi dren aw or a working with v$ nera; e peop e aw( a re%ord o! the identi!/ing n$m;er o! the %he%k %ond$%ted or %ard iss$ed $nder that aw and the e3pir/ date o! that %he%k or %ard Gi! app i%a; eHE GmH !or ea%h %hi d ed$%ated and %ared !or ;/ the ed$%ator as part o! the !ami / da/ %are servi%e+ 134

GiH the %hi d)s name and date o! ;irthE and GiiH the da/s and ho$rs that the ed$%ator $s$a / provides ed$%ation and %are to that %hi dE GnH i! the ed$%ation and %are is provided in a residen%e+ GQH the !$ names and dates o! ;irth o! a persons aged L8 /ears and over who norma / reside at the !ami / da/ %are residen%eE GiiH the !$ names and dates o! ;irth o! a %hi dren aged $nder L8 /ears who norma / reside at the !ami / da/ %are residen%eE GoH a re%ord o!+ GiH the identi!/ing n$m;er o! the working with %hi dren %he%k( or %rimina histor/ re%ord %he%k or tea%her registration

GiiH the date that the %he%k( %ard( re%ord or registration was sighted ;/ the approved provider or nominated s$pervisor o! the servi%e.

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Chapter Twenty 8ine Assessment of Educators( Assistants( Adult at #esidences 9or'ing with children chec' The approved provider m$st read or ens$re the nominated s$pervisor( or the person in da/ to da/ %harge o! the servi%e has read an app i%ant)s working with %hi dren %he%k ;e!ore the app i%ant is engaged as a !ami / da/ %are ed$%ator or sta!! mem;er. The !o owing persons are a so re4$ired to have a working with %hi dren %he%kD nominated s$pervisor !ami / da/ %are ed$%ator assistant a other sta!! mem;ers at the !ami / da/ %are servi%e peop e aged L8 /ears and over who norma / reside at the !ami / da/ %are residen%e

The detai s o! the individ$a s working with %hi dren %he%k are re%orded in a%%ordan%e with the 7ationa 0eg$ ation. Criminal history record chec' The approved provider m$st read and %onsider( or ens$re that the nominated s$pervisor or person in da/ to da/ %harge o! the servi%e has read and %onsidered a person)s %rimina histor/ re%ord %he%k ;e!ore that person is engaged or registered as a !ami / da/ %are ed$%ator. !irst aid From 1+ Can$ar/ .=L. ea%h !ami / da/ %are ed$%ator and !ami / da/ %are assistant engaged or registered with the servi%e m$stD . ho d a %$rrent approved !irst aid 4$a i!i%ationE and . have $ndertaken %$rrent approved anaph/ a3is management trainingE and 136

. have $ndertaken %$rrent approved emergen%/ asthma management training.

!it and Proper Person Policy The servi%e is to prote%t the sa!et/ and we +;eing o! %hi dren in %are. Choosing the right peop e to work with %hi dren is important. There!ore it is e3pe%ted that the peop e who %hi dren have %onta%t with d$ring the da/ in the a;sen%e o! their !ami / wi not %ompromise their sa!et/E thoro$gh pro%ed$res and %he%ks are %ond$%ted ;ased on the 7ationa Law a%t and the nationa 0eg$ ation. Procedures 'ro;it/ Che%ks To assess s$ita;i it/( prospe%tive ed$%ators and assistants are assessed onD the written app i%ation the persona interview re!eree %he%ks dentit/ is esta; ished with the %o e%tion o! 100 point & A 9orking with Chi dren %he%k is %ond$%ted prior to %ommen%ement o! the servi%e. A 9orking with Chi dren %he%k is %ond$%ted on a ho$seho d mem;ers at the age o! L8 /ears or over ;e!ore the app i%ation is approved The app i%ant and a ho$seho d mem;ers at the age o! 18 /ears or over re4$ire a 7ationa Crimina 5istor/ %he%k ! the app i%ant or ad$ t ho$seho d mem;er ho ds a %$rrent tea%hers registration the/ are not re4$ired to app / !or a 7ationa Crimina 5istor/ %he%k =ther 'ersons The ed$%ator m$st noti!/ the %oordinator o! an/ new person over the age o! 18 /ears who resides( or intends to reside at the residen%e and an/ resident who t$rns +8 or new resident over 18 /ears wi re4$ire a working with %hi dren Che%k and 7ationa Crimina histor/ %he%k to ;e %ond$%ted An/ st$dent or vo $nteer wi %omp ete a 9orking with Chi dren Che%k 7oti!i%ation to Changes The ed$%ator m$st noti!/ the nominated s$pervisor o! an/ iss$e that arises that ma/ a!!e%t themse ves or ad$ t ho$seho d mem;er)s s$ita;i it/ as a !it and proper person s$%h asD a tra!!i% o!!en%e res$ ting in oss o! i%ense ; %onvi%tion re4$iring :ai senten%e % %onvi%tion o! !ra$d d %onvi%tion re4$iring %omm$nit/ servi%e e %onvi%tion re ating to vio en%e ! apprehended vio en%e order g %onvi%tion re ating to o!!en%e against %hi dren h %onvi%tion re ation to i ega dr$gs The %oordinator wi %ond$%t a risk assessment to determine i! the ed$%ator %an remain on the !ami / da/ %are register -nsatisfactory Probity Chec' or Change in "tatus ! the res$ ts o! an/ pro;it/ %he%ks are $nsatis!a%tor/( an assessment o! risk is $ndertaken ;/ the 137

nominated s$pervisorE the res$ t ma/ in% $deD a dis%ontin$ation o! the registration pro%ess ; remova !rom the !ami / da/ %are register % risk management %onditions app ied The %ontent o! an/ pro;it/ %he%k wi on / ;e dis%$ssed with the app i%ant

Quality Area !ive: #elationships with children

Chapter Thirty +nteractions with Children 7ationa 0eg$ ations indi%ate that in a !ami / da/ %are( intera%tions with %hi dren sho$ dD en%o$rage %hi dren to e3press themse ves and their opinions

a ow %hi dren to $ndertake e3perien%es that deve op se !+re ian%e and se !+esteem

maintain the dignit/ and rights o! ea%h %hi d

give positive g$idan%e and en%o$ragement to ea%h %hi d

%onsider the !ami / and %$ t$ra va $es( age( and ph/si%a and inte e%t$a deve opment and a;i ities o! ea%h %hi d.

138

Policy At 5ands =n A%adem/ Fami / &a/ Care( Intera%tion with %hi dren m$st ;e responsive( respe%t!$ and promote %hi dren)s sense o! se%$rit/ and ;e onging !ree them to e3p ore the environment and engage in earning. 0espe%t!$ and e4$ita; e re ationships are deve oped and maintained with ea%h %hi d. "a%h %hi d is s$pported to ;$i d and maintain sensitive and responsive re ationships with other %hi dren and ad$ ts. 9e ;e ieve that positive and responsive one+to+one intera%tions with %hi dren are important to ;oth their %$rrent we ;eing and their !$t$re deve opment. 5aving se%$re re ationships with ed$%ators en%o$rages %hi dren to thrive( and provides them with a se%$re ;ase !or e3p oration and earning. As %hi dren grow and deve op the/ %ontin$e to re / on se%$re( tr$sting and respe%t!$ re ationships with the ad$ ts in their ives. Procedure 1. ens$re that we %omm$ni%ate and intera%t individ$a / with a %hi dren in %are and tai or o$r intera%tions and %omm$ni%ations !or individ$a %hi dren who have additiona needs( and engaging a %hi dren o! a ages( %apa;i ities( genders and ;a%kgro$nds in respe%t!$ intera%tions .. $se %onversations and intera%tions with %hi dren to make ro$tine times en:o/a; e and meaning!$ earning opport$nities in an atmosphere that is genera / re a3ed and happ/. Chi dren are e3perien%ing e4$ita; e( !riend / and gen$ine intera%tions with the ed$%ators 3. the ed$%ators %onsistent / responding positive / to a %hi dren who re4$ire their attention 4. %hi dren are en%o$raged ;/ the ed$%ators to tr/ new things( do things !or themse ves and to so ve pro; ems 5. ed$%ators en:o/ parti%ipating in %hi dren)s p a/ and $sing %hi dren)s %$es to g$ide their eve 2. a %$ t$re o! respe%t( e4$it/ and !airness en%o$raged in the servi%e 6. ens$re ade4$ate time !or %hi dren to engage in pro:e%ts and p a/ e3perien%es o! their own %hoosing 8. ens$re that the ph/si%a environment is %ond$%ive to the deve opment and maintenan%e o! %hi dren)s interpersona re ationships ,. en%o$raging %hi dren engaging in and %ontri;$ting to shared p a/ e3perien%es( working %o a;orative / and responding to ideas and s$ggestions !rom others 10. %hi dren having opport$nities to intera%t with others to e3p ore ideas and %on%epts( % ari!/ and %ha enge thinking( so ve pro; ems and %ontri;$te to gro$p o$t%omes 11. %hi dren are a owed to make %hoi%es and to e3perien%e the %onse4$en%es o! these where there is no risk o! ph/si%a or emotiona harm to the %hi d or another 1.. %hi dren are s$pported to %omm$ni%ate e!!e%tive / to reso ve %on! i%ts with others 13. ens$re opport$nities !or %hi dren to %ontri;$te to !air de%ision+making a;o$t matters that a!!e%t them 139 "a%h %hi d)s ;ehavior( intera%tions and re ationships are g$ided e!!e%tive /.

14. ens$re opport$nities !or %hi dren to isten to others) ideas and to show respe%t !or di!!erent wa/s o! ;eing and doing 15.the ed$%ators assisting %hi dren to %onsider a ternative ;ehaviors and pro; em so ve together 12. the ed$%ators prompting and s$pporting %hi dren to remove themse ves !rom sit$ations where the/ are e3perien%ing !r$stration( anger or !ear. ?nder the "d$%ation and Care *ervi%es 7ationa Law A%t .0L0( an approved provider( nominated s$pervisor( sta!! mem;er or vo $nteer m$st ens$reD that no %hi d ;eing ed$%ated and %ared !or ;/ the servi%e is s$;:e%ted toD aH an/ !orm o! %orpora p$nishmentE or ;H an/ dis%ip ine that is $nreasona; e in the %ir%$mstan%es "d$%ator m$st ens$re that %hi dren are ed$%ated and %ared !or in a wa/ that ens$res that %hi dren are notD 0e4$ired to $ndertake inappropriate a%tivities( having regard to ea%h %hi dKs %$ t$ra va $es and ph/si%a and inte e%t$a deve opmentE 'h/si%a /( ver;a / or emotiona / p$nished( h$mi iated or !rightenedE Iso ated Gother than ;e%a$se o! i nessH.

"trategy of +nteraction with Children for Educators !amily members In a Fami / &a/ Care environment( t is important that %hi dren e3perien%e intera%tions that make them !ee va $ed( respe%ted and %apa; e. Fami / mem;ers as a part o! the servi%e sho$ d mode %o$rteo$s( %onsiderate and e!!e%tive %omm$ni%ation( and s$pport %hi dren as the/ deve op their %omm$ni%ation and pro; em so ving ski s.

"d$%ators need to negotiate with their !ami ies a;o$t reso$r%es that wi need to ;e shared !or e3amp e the te evision( %omp$ter( spe%ia to/s( ;edrooms and p a/ spa%es.

"d$%ators sho$ d respond to their own %hi dren and !ami / da/ %are %hi dren in a !air and %onsistent manner.

-em;ers o! the ed$%atorKs !ami / sho$ d intera%t with the %hi dren in %are and their !ami ies in

140

wa/s that are positive and respe%t!$ . Chi dren sho$ d e3perien%e re ationships in the !ami / da/ %are setting that are ;$i t on respe%t( !airness( a%%eptan%e( %ooperation and empath/. "d$%ators and their !ami ies sho$ d re%ogniBe and a%know edge the primar/ importan%e o! !ami ies in %hi dren)s ives( and ;e a%%epting o!( and va $e a %$ t$res and ;e ie!s. 9ithin the %are environment no one in %onta%t with %hi dren is to ;e $nder the in! $en%e o! a %oho or other dr$gs that ma/ impair responsi; e ;ehavior( and a %oho is not to ;e %ons$med whi e %hi dren are in %are. "d$%ators need to ens$re that a smoke !ree environment is provided !or %hi dren in !ami / da/ %are homes( and ed$%ator)s vehi% es. "d$%atorKs !ami / mem;ers sho$ d ;e aware o! the need to maintain the premises( gro$nds( e4$ipment and !$rnishings in a sa!e( % ean %ondition and in good repair at a times( in a%%ordan%e with the sa!et/ standards !or !ami / da/ %are.

141

Chapter Thirty One Children Enrolment and Orientation

Policy "nro ment is when a %hi d is sent to a registered ed$%ator or Fami / da/ %are s%heme o!!i%e seeking %hi d %are. Fami / da/ %are s%heme aims to provide high 4$a it/ %hi d%are with a parent !riend / administration pro%ess. Procedures 'arents seeking %are sho$ d %onta%t Fami / &a/ Care o!!i%e or pre!erred ed$%ator 8asi% in!ormation wi ;e dis%$ssed to %on!irm whether the re4$est %an ;e met 0e4$ests !or %are are prioritiBed in a%%ordan%e with A$stra ian <overnment g$ide ines and priorit/ o! a%%ess I! the re4$est %an not ;e met( and with parent agreement( the 0e4$est !or %are wi ;e registered on the waiting ist I! the re4$ested %an ;e met( an "nro ment Interview wi ;e arranged. "nro ment ma/ take p a%e in the parent)s home or other pre!erred o%ation

&$ring "nro ment( Coordinator wi D Assess the needs o! the %hi d and %he%k the !ami /Ks e3pe%tations 142

A%%$rate / re%ord essentia !ami / in!ormation on the "nro ment Form Gin% $ding %hi dKs genera in!ormation( %onta%t n$m;ers( medi%a in!ormation et%H

'rovide re evant in!ormation to the parents in% $ding et%H A 'arent n!ormation 8ook et( whi%h o$t ines their responsi;i ities 'o i%ies whi%h are avai a; e to an/ parent In!ormation a;o$t Chi d Care 8ene!it GCC8H. t is the parent)s responsi;i it/ to app / to the Fami / Assistan%e =!!i%e. F$ !ees wi app / $nti the Assessment noti%e has ;een re%eived ;/ sta!!

Priority The servi%e wi $se the *tate 0eg$ ations and Chi d Care *ervi%e 5and;ook as a g$ide ine whi%h stateD 'riorit/ L a %hi d at risk o! serio$s a;$se or neg e%t 'riorit/ .a %hi d o! a sing e parent who satis!ies( or o! parents who ;oth satis!/( the work( training( st$d/ test $nder se%tion 14 o! the A New Tax System (Family Assistance A%t 1,,, 'riorit/ 3 an/ other %hi d 9ithin the main %ategories( priorit/ sho$ d a so ;e given to the !o owing %hi drenD Chi dren in A;origina and Torres *trait Is ander !ami ies Chi dren in !ami ies that in% $de a disa; ed person Chi dren in !ami ies whi%h in% $de an individ$a whose ad:$sted ta3a; e in%ome does not e3%eed the ower in%ome thresho d or who or whose partner are on in%ome s$pport. Chi dren in !ami ies with non+"ng ish speaking ;a%kgro$nd Chi dren in so%ia / iso ated !ami ies Chi dren o! sing e parents n the who e pro%ess o! p a%ement Co+ordination ?nit sta!! wi D

-aintain %on!identia it/ !or a matters re ating to %$stod/( a%%ess and %o$rt orders. *tore %opies o! a re evant do%$ments provided ;/ !ami ies andFor "d$%ators in a sa!e and se%$re manner respe%ting the individ$a s priva%/.

'rovide advi%e( s$pport and in!ormation to "d$%ators and parents on iss$es re ating to a%%ess and %$stod/.

"d$%ators wi D 0espe%t the wishes o! the parent that has p a%ed that %hi d in %are with them( within ega 143

;o$ndaries. *eek advi%e and s$pport !rom the Co+ordination ?nit sta!! to ens$re a peop e invo ved in the a%%essF%$stod/ are treated !air / and within the reg$ ator/ re4$irements o! the servi%e. -aintain %on!identia it/ !or a matters re ating to %$stod/( a%%ess and %o$rt orders.

7=T"D n re ation to a person who has ;een denied a%%ess to the %hi d ;/ a %o$rt order( the "d$%ator wi D 7ot give that person an/ in!ormation %on%erning the %hi d. 7ot a ow that person a%%ess to the %hi d. Conta%t the po i%e i! ne%essar/. Conta%t %oordinator !or he p and s$pport. Take a reasona; e pre%a$tions to ens$re the sa!et/ o! a the %hi dren in %are.

! a %hi d is taken against the "d$%ator)s wishes the "d$%ator sho$ dD Conta%t the %oordinator Conta%t the po i%e and the a$thoriBed parentFg$idan%e.

'arents wi D 'rovide %opies o! an/ re evant %o$rt orders to the "d$%ator and Co+ordination ?nit Gto ;e se%$re / storedH. .? Arrange an Educator . . . "d$%atorKs avai a;i it/ and ! e3i;i it/ p a/ a ma:or ro e in o!!ering a p a%e The !o owing is %onsidered d$ring the se e%tion pro%essD . Lo%ation . Transport to and !rom o%a s%hoo s and kindergartens . Age o! other %hi dren in %are C$ t$ra ;a%kgro$nd Avai a;i it/ to %are !or %hi dren o! the ages . Avai a;i it/ o! da/ andFor night ho$rs Care e3pe%tations o! the parents 144 &is%$ss a re evant iss$es with the "d$%ator regarding who has ega a%%ess to the %hi dren.

At a times( the %hi d \s we !are wi ;e paramo$nt "ver/ endeavor wi ;e made to mat%h the age o! the %hi d and their deve opmenta needs with the environment and ski eve o! the "d$%ator. 9here possi; e( parents wi ;e given two or three "d$%ators to %hoose !rom &etai s o! p a%es ma/ ;e provided to other parents re4$iring %are( so time / %onta%t ;/ the 'arent is re%ommended.

It is the parent responsi;i it/ to %onta%t the "d$%ator to arrange a s$ita; e time to meet.

This meeting sho$ d dis%$ss a aspe%ts o! the potentia p a%ement( and e3pe%tations and needs o! the parents and the "d$%ators sho$ d ;e open / dis%$ssed.

0/? Accepting A Place A s$%%ess!$ p a%ement o%%$rs where there is a mat%h ;etween the needs o! the %hi d( !ami / e3pe%tations and the "d$%ator)s a;i it/ and wi ingness to meet individ$a needs 8oth parents and "d$%ators sho$ d !ee %om!orta; e ;e!ore a%%epting tt Qs parents responsi;i it/ to determine i! the "d$%ator %an meet the needs o! the %hi d "d$%ators have the responsi;i it/ and the right to de%ide whether the %hi d)s needs and the parents e3pe%tations %an ;e met thro$gho$t the p a%ement 'arents and "d$%ators are $nder no o; igation to a%%ept an/ p a%ement t is the responsi;i it/ o! the parents to in!orm ;oth s$%%ess!$ and $ns$%%ess!$ "d$%ators to noti!/ them the de%ision and the %ommen%ement dates The parents m$st a so %onta%t %oordinator with their de%ision The 'arent > "d$%ator Agreement sho$ d ;e %omp eted prior to %are starting

1? *eeting 8ew !amily 'arents meeting with the "d$%ator !or the !irst time sho$ d ;e en%o$raged to meet !ami / 145

mem;ersFresidents. *$%%ess!$ %hi d %are p a%ements depend on ;oth the "d$%ator and %hi dFren)s !ami ies $nderstanding ea%h other e3pe%tations 2l "ettling Children into Care The partnership ;etween !ami ies and "d$%ators is ;ased on m$t$a respe%t and tr$st. 9hen "d$%ators take the ead in initiating %omm$ni%ation( empowering !ami ies and promoting tr$st( the/ are genera / rewarded with strong s$pportive partnerships that have positive o$t%omes !or %hi dren. Leaving a %hi d is an emotiona e3perien%e( parti%$ ar / i! it is a !irst parting. 'arents sho$ d tr/ not to !ee $pset ;$t see this as a step towards their %hi d)s independen%e and growth. To deve op and maintain a tr$sting partnership with !ami iesD en%o$rage the !ami / to visit a !ew times ;e!ore a%t$a / starting %are. Listen to !ami ies and en%o$rage them to share their tho$ghts( ideas( %on%erns and 4$estions. Learn a;o$t the %hi d !rom the !ami ies perspe%tive "n%o$rage the parent to spend some time with their %hi d initia / to sett e. "n%o$rage the parent to provide a !avorite to/( r$g and se%$rit/ o;:e%t to he p the %hi d !ee more %om!orta; e in their new environment. "n%o$rage the parent to ring the "d$%ator d$ring the da/ i! needed. "n%o$rage the parent to te the %hi d where the/ are going and when the/ wi ;e ;a%k in s$%h a wa/ the %hi d %an $nderstand eg $sing a known ro$tine event + s$%h as Ja!ter workJ or Ja!ter a napJ + rather than a time whi%h wi ;e harder !or %hi dren to $nderstand. "3%hange in!ormation a;o$t the %hi d)s e3perien%e in %are. Let %hi dren have a good ook aro$nd their new environment and en%o$rage them to ask 4$estions.

*how %hi dren where the toi et( ;athroom and s eeping areas are. 'oint o$t to/s and a%tivities that /o$ know the %hi dren are interested in( and en%o$rage them to have a p a/. "n%o$rage parents to sa/ <==& 8#"( no matter how di!!i%$ t. Leaving witho$t %hi dren knowing ma/ en%o$rage mistr$st making !$t$re depart$res more di!!i%$ t. "n%o$rage the parent to make the depart$re positive. A smi e( positive a%tions and words te %hi dren that parents ;e ieve the/ wi ;e happ/ 3? lmmediate Emergency Care A re4$est !or immediate %are ma/ o%%$r thro$gh an emergen%/( as isted ;e ow( or $pon immediate %ommen%ement o! emp o/ment "mergen%/ %are ma/ ;e o!!ered $nder the !o owing %ir%$mstan%esD ! a parentFg$ardian is re4$ired to work on an emergen%/ matter ! a parentFg$ardian m$st trave $ne3pe%ted / on an emergen%/ matter 146

I ness( a%%ident( hospita iBation or death o! a !ami / mem;er In the event o! a parentFg$ardian ;eing taken into po i%e %$stod/

n the interest o! the %hi d( parent and "d$%ator( "nro ment and the interview sho$ d take p a%e prior to starting %are i! time a ows

! in e3treme %ases this is not possi; e( parents m$st at east %omp ete an "nro ment Form whi%h %ontains a re evant in!ormation ;e!ore %are %ommen%es

The interview and %omp eting the 'arent > "d$%ator Agreement sho$ d o%%$r within .4 ho$rs o! %are %ommen%ing to ens$re in!ormation is shared and e3pe%tations are % ear

! the "d$%ator does not have a in!ormation re4$ired !or a new !ami /( e(g. emergen%/ %onta%t( medi%a histor/( parents) phone n$m;ers( the parent m$st s$pp / re evant detai s ;e!ore the %hi d is e!t in %are

7either the "d$%ator nor the parents are $nder an/ o; igation to a%%ept the p a%ement A!ter ho$rs( a "d$%ator ma/ a%%ept an emergen%/ p a%ement i!D The parent is registered with The Fami / da/ %are s%heme The parent meets at east one o! the %riteria !or "mergen%/ %are QThe "d$%ator has a va%an%/ and does not e3%eed the ma3im$m n$m;er o! %hi dren in %are Coordinator are immediate / in!ormed o! the p a%ement on the A!ter 5o$rs n$m;er

*o$r%eD "d$%ation and Care *ervi%es 7ationa Law A%t .010 "d$%ation and Care *ervi%es 7ationa 0eg$ ation

Quality Area "i$: Partnerships with !amilies and Communities

147

Chapter Thirty Two #elationships with !amilies 'artnerships with !ami ies %ontri;$te to ;$i ding a strong and in% $sive %omm$nit/ within the servi%e. *hared de%ision making with !ami ies demonstrates respe%t !or the ro e o! the parent and s$pports %onsisten%/ ;etween %hi dren)s e3perien%es at home and at the servi%e. Co a;oration invo ves working together %ooperative / towards %ommon goa s. Co a;oration is a%hieved thro$gh in!ormation sharing( :oint p anning and the deve opment o! %ommon $nderstandings and o;:e%tives. Policy Co a;orative re ationships with !ami ies are !$ndamenta to a%hieve 4$a it/ o$t%omes !or %hi dren. Comm$nit/ partnerships that !o%$s on a%tive %omm$ni%ation( %ons$ tation and %o a;oration a so %ontri;$te to %hi dren)s earning and we ;eing. 9e aim to set $pD 1. 0espe%t!$ s$pportive re ationships with !ami ies are deve oped and maintained. .. Fami ies are s$pported in their parenting ro e and their va $es and ;e ie!s a;o$t %hi d rearing are respe%ted. 3. The servi%e %o a;orates with other organiBations and servi%e providers to enhan%e %hi dren)s earning and we ;eing.

Procedure 'artnerships with !ami ies %ontri;$te to ;$i ding a strong in% $sive %omm$nit/ within the servi%e. Contin$o$s( honest and open( two wa/ %omm$ni%ation with ed$%ators assists !ami ies to !ee %onne%ted with their %hi dren)s e3perien%e in ed$%ation and %are and he ps them deve op tr$st and %on!iden%e in the servi%e. *hared de%ision making with !ami ies s$pports %onsisten%/ ;etween %hi dren)s e3perien%es at home and at the servi%e( he ping %hi dren to !ee sa!e( se%$re and s$pported. In!ormation a;o$t the ed$%ationa program m$st ;e disp a/ed at the ed$%ator)s residen%e in a p a%e that is easi / a%%essi; e to parents. For a Fami / da/ %are servi%e(

The !o owing in!ormation m$st ;e given to a %hi d)s parents when re4$estedD the %ontent and operation o! the ed$%ationa program as it re ates to that %hi d in!ormation a;o$t that %hi d)s parti%ipation in the program a %op/ o! assessments or eva $ations in re ation to that %hi d.

'arents are permitted to enter the !ami / da/ %are residen%e at an/ time their %hi d is ;eing ed$%ated and %ared !or ;/ the servi%e( as ong as there is no risk to the hea th and sa!et/ o!

148

%hi dren or sta!! at the servi%e( no %on! i%t with the d$t/ o! the provider( s$pervisor or ed$%ator $nder the Law( and no %o$rt order prohi;iting %onta%t with the %hi d. ?nder the 7ationa Law and 7ationa 0eg$ ations( we sho$ d provide in!ormation a;o$t the ed$%ationa program do%$ment and share with parents( assessments or eva $ations o! their %hi d)s deve opment needs( interests( e3perien%es and parti%ipation in the program and assessments o! the %hi d)s progress against the earning o$t%omes maintain enro ment re%ords and pro%ed$res that provide in!ormation a;o$t the !ami / and %hi dren)s hea th needs ena; e !ami ies to have a%%ess and provide inp$t to reviews o! po i%ies and pro%ed$res provide !or an administration spa%e to %ons$ t with parents in %on!identia .

In!ormation a;o$t the !o owing matters is avai a; e at the s%heme)s o!!i%e at a timeD

+ the servi%e approva and an/ servi%e waivers or temporar/ waivers in p a%e + %onta%t detai s !or the 0eg$ ator/ A$thorit/ + the servi%e)s statement o! phi osoph/ + the servi%e)s nominated s$pervisor + ho$rs o! operation + admission re4$irements and enro ment pro%ed$res + detai s o! 4$a i!i%ations o! ed$%ators + po i%/ on the parti%ipation o! st$dents and vo $nteers + the %ode o! %ond$%t + the program provided !or %hi dren at the servi%e + po i%/ in re ation to ;ehavior g$idan%e + arrangements !or the de iver/ and %o e%tion o! %hi dren + po i%/ on e3%$rsions + pro%ed$re !or dea ing with i ness and emergen%ies + pro%ed$res !or dea ing with in!e%tio$s diseases + medi%a %onditions management po i%/ + pro%ed$re !or dea ing with %omp aints Encouraging Parents +nvolvement At Fami / &a/ Care( "d$%ators have e3perien%e and ski s in working with %hi dren in home ;ased ed$%ation settings. 9orking % ose / with parents a ows ed$%ators to gain a % ear pi%t$re o! the %hi d and their !ami / ;a%kgro$nd whi%h s$pports them to p an e3perien%es that are meaning!$ to the %hi d. The %ontin$it/ o! a %hi d)s e3perien%e ;etween their !ami / setting and the %hi d %are servi%e is a so rein!or%ed when !ami ies are a; e to %ontri;$te to the %are o! their %hi d and 149

are made to !ee that their inp$t is va $ed. 9hen parents and ed$%ators working partnership( their %om;ined know edge o! the %hi d eads to de%ision making that gen$ine / re! e%ts the needs and interests o! the %hi d. 'arents and !ami ies are the most important in! $en%e in their %hi d)s i!e( and the/ have a deep know edge o! their %hi d as we as a i!e ong %ommitment to their %hi d)s we ;eing.

9e a%know edges and respe%ts the %hi d)s primar/ re ationship with their parents. 9e aim to ;$i d %o a;orative partnerships with parents thro$gh respe%t!$ re ationships( in!ormation sharing and gen$ine engagement in the ;est interests o! the %hi d. 9e a so re%ogniBes the va $e o! parenta inp$t s$%h as ideas( %on%erns into the management and de%ision making pro%esses o! the servi%e and a%tive / engage them to make a %ontri;$tion at a eve with whi%h the/ are %om!orta; e. "ns$re ea%h ed$%ator $nderstand ever/ %hi d)s !ami /) ;a%kgro$nd and its %$ t$re( and $se the know edge to provide e3perien%es in wa/s that are meaning!$ to the %hi d)s %$ t$re.

Creating and deve oping an e!!e%tive partnership with parents and en%o$rage parents providing in!ormation to the servi%e( and respe%t ea%h view and idea !rom them. This partnership is strengthened where ea%h part/ is s$pportive and appre%iative o! ea%h other)s ro e and in! $en%e in the %hi d)s i!e.

"n%o$raging parents make %ontri;$te ;/ o!!ering reso$r%es( e4$ipment or their time ;/ taking part in the ed$%ation)s program. The eve and t/pe o! parti%ipation wi depend on the parent)s persona %ommitments and interests. t is important that ed$%ators a%%ept and va $e ea%h !ami /)s eve o! invo vement.

A aspe%ts o! o$r servi%e sho$ d show !ami ies that the/ are va $ed as partners in the %are o! their %hi d. This is demonstrated when

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.Fami ies are given % ear in!ormation a;o$t the %are o! their %hi d in the servi%e. .Fami ies are provided with reg$ ar in!ormation a;o$t their %hi d)s e3perien%es and a%hievements whi e in %are.

.Fami ies are invited to share in!ormation a;o$t their %hi d)s e3perien%es and interests o$tside. ."d$%ators seek advi%e and ideas !rom parents a;o$t their %hi d. .Fami ies %an parti%ipate in de%ision making a;o$t their %hi d( as we as a;o$t pra%ti%es in the servi%e that wi a!!e%t their %hi d. For e3amp e( !ami ies are invited to %ontri;$te to the deve opment and review o! the servi%e)s ed$%ationa program po i%/. 'arents are en%o$raged to have inp$t into the program ;/ dis%$ssing with ed$%ators their program and %ommenting on a%tivities.

.'arents are asked to provide !eed;a%k a;o$t the servi%e( and this is a%know edged and va $ed. For e3amp e( the s%heme ma/ %ond$%t ver;a or written s$rve/s o! !ami ies. .Fami ies have opport$nities to attend so%ia events with other !ami ies and ed$%ators. .Fami ies are en%o$raged to dis%$ss an/ ideas( iss$es or %on%erns that the/ have with ed$%ators( thro$gh dai / dis%$ssions( at a !orma meetings or over the te ephone. .The s%heme has an) open door) po i%/( in whi%h !ami ies are we %ome to visit the servi%e at an/time. This means parents have opport$nities to %omm$ni%ate with the servi%e( and %an get % ear in!ormation a;o$t the servi%e)s phi osoph/ and operations.

"a%h !ami / wi have their pre!erred method o! %omm$ni%ation( and we need to ;e re%eptive to the individ$a st/ es and wa/s in whi%h parents wi ;e invo ved and %omm$ni%ate.

Quality Area "even: %eadership and service management

Chapter Thirty Three :overnance and *anagement of the "ervice <overnan%e arrangements !or servi%es are re4$ired to re! e%t the appropriate ega stat$s and a$thorit/ to ho d a provider approva and servi%e approva . "!!e%tive eadership %ontri;$tes to s$stained 4$a it/ re ationships and environments that !a%iIitate %hi dren)s earning and deve opment. At 5ands =n A%adem/ Fami / &a/ Care( There is a !o%$s on %ontin$o$s improvement. 1. "!!e%tive eadership promotes a positive organiBationa %$ t$re and ;$i ds a pro!essiona 151

earning %omm$nit/. . There is a %ommitment to %ontin$o$s improvement. 3 -anagement and administrative s/stems ena; e the e!!e%tive provision o! a 4$a it/ servi%e. 4 Ad$ ts working with %hi dren and those engaged in management o! the servi%e or residing on the premises are !it and proper. 5 <rievan%es and %omp aints are managed e!!e%tive /. 2 In!ormation is e3%hanged with !ami ies on a reg$ ar ;asis. Policy To a%hieve the ;est o$t%omes !or %hi dren and !ami ies( the approved provider needs to provide a ski ed work!or%e( e!!e%tive ;$dgeting and !inan%ia a%%o$nting pro%esses( so$nd administrative s/stems and a sa!e and hea th/ earning environment !or %hi dren. The e!!e%tive management o! ed$%ation and %are servi%es re4$ires %onstant review !or a %hanging environment. -anaging !or 4$a it/ re4$ires a wide range o! ski s and a thoro$gh $nderstanding o! the ed$%ation and %are s/stem( in% $ding standards and e!!e%tive pra%ti%e. Procedure Approved providers( nominated s$pervisors and servi%e eaders m$st work in partnership to meet the e3pe%tations o! a wide range o! stakeho ders. "ns$re a s$ita; / 4$a i!ied ed$%ator or %oordinator to ead the deve opment o! programs and ens$re the esta; ishment o! % ear goa s !or tea%hing and earning at the servi%e. 9e do%$mented po i%ies and pra%ti%es that are deve oped and reg$ ar / eva $ated in partnership with ed$%ators( %o+ordinators( sta!! and !ami ies %ontri;$te to the ethi%a management o! the servi%e. an/ signi!i%ant %hanges to the po i%ies and pro%ed$res m$st ;e noti!ied to the parents o! %hi dren ;eing ed$%ated and %ared !or at east 14 da/s ;e!ore the %hanges take e!!e%t( in% $ding an/ %hanges in !ees pa/a; e ;/ the parent or to the wa/ !ees are %o e%ted. &o%$ments m$st ;e stored in a pro!essiona wa/ in a sa!e and se%$re p a%e !or the

!o owing periodsD In re ation to a re%ord a;o$t i ness( in:$r/ or tra$ma s$!!ered whi e at the servi%e or !o owing an in%ident at the servi%e + $nti the %hi d is aged .5 /earsE 152

+seven /ears a!ter the %hi d)s deathE In the %ase o! an/ other re%ord re ating to a %hi d+ three /ears a!ter the %hi d was ast enro ed at the servi%eE

In the %ase o! a re%ord re ating to a 'rovider Approva [ three /ears !rom when the servi%e ast operatedE

In the %ase o! a re%ord re ating to a s$pervisor or sta!! mem;er [ three /ears !rom when the s$pervisor or sta!! mem;ers provided ed$%ation and %are at the servi%eE

For an/ other re%ord [ three /ears a!ter the re%ord was made.

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Chapter Thirty !our Confidentiality of #ecords Policy -aintaining the %on!identia it/ and %$rren%/ o! in!ormation provided ;/ !ami ies( ed$%ators( %oordinators and sta!! or other stakeho ders is an indi%ator o! the eve o! pro!essiona ism that e3ists within the servi%e. Procedure "d$%ators m$st keep 1.H a re%ord o! the ongoing assessments o! ea%h %hi dE ..H an attendan%e re%ordE 3.H %hi d enro ment re%ords + in% $ding re evant hea th in!ormation and a$thoriBations to administer medi%ation or %o e%t the %hi d !rom the servi%eE 4.H a medi%ation re%ordE 5.H an in%ident( in:$r/( tra$ma and i ness re%ordE + a re%ord o! the servi%e)s per!orman%e $nder and %omp ian%e with the 7ationa Law. + *ervi%e pra%ti%es are do%$mented and in!ormation is avai a; e at the servi%e and to !ami ies( reviewed reg$ ar / and in% $des ;$t is not imited toD - the servi%e)s statement o! phi osoph/

154

the servi%e)s nominated s$pervisor ho$rs o! operation admission re4$irements and enro ment pro%ed$res !ees %harged and arrangements !or the pa/ment o! !ees detai s o! 4$a i!i%ations o! the nominated s$pervisor( %erti!ied s$pervisors( ed$%ators and

Coordinator "ns$re that re%ording and management o! re evant in!ormation re ated to %hi dren and !ami ies is administered e!!e%tive / in% $ding $pdating( storage( maintenan%e o! %on!identia it/( a%%ess !or !ami ies and the 0eg$ ator/ A$thorit/.

9e m$st take reasona; e steps to ens$re that persons over the age o! L8 /ears who ive at a !ami / da/ %are residen%e( and persons who are !ami / da/ %are ed$%ator assistants( are !it and proper. To do this( we m$st assess ea%h person ;/ taking into a%%o$nt one o! the !o owingD

. a %rimina histor/ %he%k iss$ed in the previo$s si3 months . a %$rrent working with %hi dren %he%k or %ard( or working with v$ nera; e peop e %he%k ;ased on a %rimina histor/ re%ord %he%k( or

A !ami / da/ %are ed$%ator m$st noti!/ the Approved 'rovider i! a new person Gover the age o! L8 /earsH %ommen%es iving at their residen%e or intends to ive at the !ami / da/ %are residen%e.

The !ami / da/ %are ed$%ator m$st a so noti!/ the Approved 'rovider i! an/ %ir%$mstan%es %hange whi%h ma/ a!!e%t the !itness and propriet/ o! a person iving at or visiting their residen%e who has previo$s / ;een assessed as !it and proper.

A re%ord m$st ;e kept whi%h re%ords a visitors to a !ami / da/ %are residen%e or ven$e d$ring the servi%e)s ho$rs o! operation. The re%ord m$st in% $de the name and signat$re o! the visitor( and their arriva and depart$re time.

The Approved 'rovider wi give 1+4 da/s) noti%e to parents o! %hi dren enro ed at the servi%e ;e!ore making an/ %hange to a po i%/ or pro%ed$re that wo$ dD

155

. have a signi!i%ant impa%t on an/ enro ed %hi d . a!!e%t the !ami /)s a;i it/ to $ti iBe the servi%e( or . a!!e%t the !ees %harged or the wa/ !ees are %o e%ted.

156

Chapter Thirty !ive Acceptance and #efusal of Authori<ations Policy 5ands =n A%adem/ Fami / &a/ Care re4$ires a$thoriBation !or a%tions s$%h as administration o! medi%ations( %o e%tion o! %hi dren( e3%$rsions and providing a%%ess to persona re%ords. This po i%/ o$t ines what %onstit$tes a %orre%t a$thoriBation. 9e wi ens$re that we on / a%t in a%%ordan%e with %orre%t a$thoriBation as des%ri;ed in the "d$%ation and Care *ervi%es 7ationa 0eg$ ations. Procedure The 7ominated *$pervisor wi D 1. "ns$re do%$mentation re ating to a$thoriBations %ontainsD GaH The name o! the %hi d enro ed in the servi%eE G;H &ateE G%H *ignat$re o! the %hi d)s parentFg$ardian( or nominated %onta%t person who is on the enro ment !ormE GdH The origina !ormF etterFregister provided ;/ the servi%e. A re%ord o! attendan%e in% $des !$ name o! ea%h %hi d attending( arriva and depart$re times( and signat$re o! the person who de ivers and %o e%ts the %hi d or the 7ominated *$pervisor or "d$%ator. .( App / these a$thoriBations to %o e%tion o! %hi dren( administration o! medi%ation( e3%$rsion and a%%ess to re%ords. 3. Aeep these a$thoriBations in the enro ment re%ord. 4. "3er%ise the right o! re!$sa i! written or ver;a a$thoriBations do not %omp /. 5. 9aive %omp ian%e where a %hi d re4$ires emergen%/ medi%a treatment !or %onditions s$%h as anaph/ a3is or asthma. 'riorit/ o! A%%ess <$ide ines Chi dren who are enro ed at the servi%e or whose !ami ies are seeking a p a%e at the servi%e wi ;e given 'riorit/ o! A%%ess in a%%ordan%e with the g$ide ines that have ;een esta; ished ;/ the government. 8e ow are the 'riorit/ o! A%%ess eve s whi%h the *ervi%e m$st !o ow when !i ing va%an%ies. 1. A %hi d at risk o! serio$s a;$se o! neg e%t. .. A %hi d o! a sing e parentFg$ardian who satis!ies( or o! parentsFg$ardians who ;oth satis!/ the workFtrainingFst$d/ test $nder *e%tion L4 o! the Fami / Assistan%e Legis ation Amendment GChi d CareHA%t .010. 3. An/ other %hi d. 9ithin these three %ategories priorit/ is a so given to the !o owing %hi drenD - Chi dren in A;origina and Torres *trait s ander !ami ies.

157

Chi dren in !ami ies whi%h in% $de a disa; ed person.

.Chi dren in !ami ies on ow in%ome. Chi dren in !ami ies !rom %$ t$ra / and ing$isti%a / diverse ;a%kgro$nds. Chi dren in so%ia / iso ated !ami ies. Chi dren o! sing e parentsFg$ardian(

?pon enro ment !ami ies wi ;e noti!ied o! their priorit/ and advised that i! the servi%e has no va%an%ies and their %hi d)s position is a priorit/ 3 $nder the 'riorit/ o! A%%ess <$ide ines( it ma/ ;e re4$ired that their %hi d eave or red$%e their da/s in order to make a p a%e !or a higher priorit/ %hi d. "nro ment 9hen a !ami / has indi%ated their interest in enro ing their %hi d in o$r servi%e( the !o owing wi o%%$rD + A to$r o! the !ami / da/ %are servi%e. &$ring this to$r( the ed$%ator %ond$%ting the to$r wi give the !ami / in!ormation a;o$t the servi%e in% $ding( ;$t not imited to( programming methods( mea s( ro$tines( e3%$rsions( in% $sion( !ees( po i%ies (pro%ed$res( o$r stat$s as a *$n *mart servi%e( reg$ ations and assessment pro%ess( signing in and o$t pro%ed$re( the 7ationa @$a it/ Framework( ed$%ator 4$a i!i%ations( ed$%ator and parent %omm$ni%ation. Fami ies are a so invited to ask an/ 4$estions the/ ma/ have. + Fami ies are given a %op/ o! the 'arent 5and;ook to read and are invited to ask 4$estions. + &is%$ssions are he d ;etween o!!i%e sta!! and !ami ies regarding avai a;i it/ o! da/s( a start date and tai oring an orientation pro%ess to s$it the needs o! the !ami / and %hi d. Fami ies are in!ormed o! the 'riorit/ o! A%%ess 'o i%/( and have their position assessed as to how the/ p a%e within this s/stem. An/ matters that are sensitive o! nat$re( s$%h as dis%$ssing a %hi d)s medi%a needs( Co$rt =rders( parenting p ans or parenting orders( wi ;e dis%$ssed private / with the Fami / &a/ Care 7ominated *$pervisor at this time. 9e re4$est that parents ;egin to !i o$t enro ment !orms at that time( and dis%$ss their %hi d with $s so we %an a%%ommodate their needs in the servi%e !rom the !irst da/ the/ start with $s. *ho$ d a %hi d $se "ng ish as a se%ond ang$age( or speak another ang$age at home( we re4$est that !ami ies provide $s with some ke/ words in the ang$ages the %hi d speaks at this time so that ed$%ators %an earn the words. + Fami ies a so need to %onta%t the Fami / Assistan%e =!!i%e to have their e igi;i it/ !or Chi d Care 8ene!it assessed. ! these detai s are avai a; e( we wi %omp ete the %hi d)s !orma enro ment. *ho$ d a !ami / sti need to a%%ess this in!ormation( we wi %omp ete an in!orma enro ment $nti these detai s are !ina iBed. + As per o$r =rientation !or Chi dren 'o i%/( !ami ies wi ;e invited to ;ring their %hi d into the servi%e at a time that s$its them so the %hi d and !ami / %an !ami iariBe themse ves with the environment. + 8e!ore the %hi d ;egins their !irst da/ with $s( the servi%e m$st have a re4$ired do%$mentation !or the %hi d. The %hi d wi not ;e a%%epted into the servi%e witho$t this ;eing %omp eted. 158

=n the Chi d)s First &a/ + The %hi d and their !ami / are we %omed !or the !irst da/. + The ed$%ator and parents wi ens$re a detai s are !ina iBed and %omp ete and sign the

=rientation Che%k ist. =ther n!ormation A;o$t o$r *ervi%e)s "nro ment n% $des + 9e wi tr/ and a%%ommodate !ami ies so that %hi dren !rom the same !ami / %an attend o$r servi%e. This wi ;e %arried o$t in ine with o$r o; igations $nder the 'riorit/ o! A%%ess 'o i%/. + 9e en%o$rage a !ami ies to %onsider imm$niBing their %hi dren. In!ormation and A$thoriBations to ;e kept in the "nro ment 0e%ord =$r 0e%ord Aeeping and 0etention 'o i%/ o$t ine the in!ormation and a$thoriBations that we wi in% $de in a %hi d enro ment re%ords. A parts o! the "nro ment Form %omp eted and signed where ne%essar/. A re evant in!ormation atta%hed as re4$ired + %o$rt orders( parenting orders( parenting p ans re ating to powers( d$ties( responsi;i ities or a$thorities o! an/ person in re ation to the %hi d or a%%ess to the %hi d( the %hi d)s residen%e or %hi d)s %onta%ts with parents or other person. A re evant in!ormation provided as re4$ired + %$ t$ra ( re igio$s( dietar/ re4$irements or additiona needs. A a$thoriBations are noted and signed ;/ parents in re ation to + a$thorit/ !or medi%a treatment( denta treatment( administration o! genera !irst aid prod$%ts and am;$ an%e transportation. A de% arations o! %onsent !or ;eing an emergen%/ %onta%t person are signed ;/ the A$thoriBed 7ominee. 0e evant hea th in!ormation is in% $ded + medi%a pra%titioner or medi%a servi%e( -edi%are n$m;er( denta pra%titioner or servi%e( hea th%are needs in% $ding medi%a %onditions( a ergies( anaph/ a3is or at risk o! anaph/ a3is. A re evant in!ormation atta%hed as re4$ired + medi%a management p an( anaph/ a3is medi%a management p an or risk minimiBation p an( dietar/ restri%tions and imm$niBation stat$s. *$ns%reen and 'hotograph/ po i%ies e3p ained and signed where ne%essar/. 'arent In!ormation 'a%k dis%$ssed in% $ding re evant servi%e po i%ies and pro%ed$res. 'arents &=8 and C07 provided. Chi d)s &=8 and C07 provided. Chi d)s 8irth Certi!i%ate or e4$iva ent sighted. A indemnit/ and permission notes signed. A$thoriBation signed !or the servi%e to take %hi d on reg$ ar o$tings. *ign inFo$t pro%ed$re e3p ained. -edi%ation and I ness pro%ed$res e3p ained. <$iding Chi dren)s 8ehavior 'o i%/ e3p ained and dis%$ssed. &ire%t &e;it !orm %omp etedFmethod o! pa/ment !or !ees esta; ished. Imp ementation o! In% $sion o! Additiona 7eeds Chi dren As per the 7ationa @$a it/ *tandard( o$r servi%e positive / responds to and we %omes %hi dren with additiona needs who + 159

.are A;origina s or Torres *trait s anders .are re%ent arriva s in A$stra ia .have a %$ t$ra / and ing$isti%a / diverse ;a%kgro$nd

ive in iso ated geographi% o%ations are e3perien%ing di!!i%$ t !ami / %ir%$mstan%es or stress are at risk o! a;$se or neg e%t are e3perien%ing ang$age and %omm$ni%ation di!!i%$ ties have a diagnosed disa;i it/+ph/si%a ( sensor/( inte e%t$a or a$tism spe%tr$m disorder have a medi%a or hea th %ondition demonstrate %ha enging ;ehaviors and ;ehaviora or ps/%ho ogi%a disorders have deve opmenta de a/s have earning di!!i%$ ties are gi!ted or have spe%ia ta ents have other e3tra s$pport needs.

9e $nderstand that additiona needs arise !rom di!!erent %a$ses( and that %a$ses re4$ire di!!erent responses. An/ %hi d ma/ have additiona needs !rom time to time. 9e re%ogniBe that additiona needs ma/ ;e temporar/ or !or a i!etime. Learning "nvironments +The servi%e environment and e4$ipment wi ;e designed or adapted to ens$re a%%ess and parti%ipation ;/ ever/ %hi d in the servi%e to s$pport the in% $sion o! %hi dren with additiona needs. )+The indoor and the o$tdoor environment wi ;e s$ita; e !or %hi dren with additiona needs. +The servi%e wi ens$re the program and %$rri%$ $m meets the needs o! %hi dren with additiona needs. Learning materia s and e4$ipment s$%h as ;ooks and games wi re! e%t positive in% $sion and %hi dren with additiona needs in the %omm$nit/. +The servi%e wi work with e3terna pro!essiona s and !ami ies to ens$re that earning environments are most s$ited to ea%h %hi d with additiona needs and %hi dren and !ami ies !rom %$ t$ra / diverse ;a%kgro$nds. 9e wi a so invo ve %hi dren in this pro%ess. And where appropriate( the servi%e wi keep a %op/ o! an/ spe%i!i% p ans or instr$%tions provided ;/ e3terna reso$r%e providers and pro!essiona s !or %hi dren with additiona needs. 160

)+Chi dren ma/ have sensor/ sensitivities to press$re( te3t$re( sme ( noise or vis$a e3pe%tation o! the environment or %o or whi%h ma/ need to ;e %onsidered in the environment. +Chi dren wi ;e en%o$raged to !ee sa!e and se%$re d$ring their ed$%ation and %are at the servi%e ;/ deve oping tr$sting re ationships with ed$%ators( other %hi dren and the %omm$nit/. 'ositive / 'romoting "a%h Chi d)s 'ersona A;i it/ =$r servi%e wants %hi dren to deve op to the ;est o! their persona a;i it/. =$r phi osoph/ high ights o$r %ommitment to e4$a it/ and !airness !or a %hi dren. "ver/ %hi d in o$r servi%e is an individ$a and we aim to promote and en%o$rage this ;/D +=$r %ommitment to ens$ring ea%h %hi d is a; e to !$ / parti%ipate in their ed$%ation and %are at the servi%e. +5e ping %hi dren to deve op ease with and have a respe%t !or ph/si%a ( ra%ia ( re igio$s and %$ t$ra di!!eren%es. )+"na; ing %hi dren to deve op a$tonom/( independen%e( %ompeten%/( %on!iden%e and pride.

+To provide a %hi dren with a%%$rate and appropriate materia that provides in!ormation a;o$t the additiona needs o! others. +'roviding ed$%ators o! a high %a i;re who en%o$rage %hi dren to e3perien%e a%tive and energeti% p a/ in order to deve op their ph/si%a potentia . +'resenting %hi dren with a wide range o! ma e and !ema e work ro es( ;oth within the home and the workp a%e( in% $ding n$rt$ring ro es. +"n%o$raging %hi dren to deve op !riendships with ea%h other ;ased on m$t$a tr$st and respe%t. + n% $ding in o$r program and %$rri%$ $m( and the ph/si%a environment( an awareness o! %ross+%$ t$raI and non+dis%riminator/ pra%ti%es. +?sing a program that is ;ased on a %hi d)s deve opment( that is a so re evant to the %hi dren)s i!e e3perien%es( interests and so%ia ski s. +"n%o$raging parents !rom non+"ng ish speaking ;a%kgro$nds to %ontri;$te their know edge and %$ t$re to the servi%e to enhan%e the program. +-aking it % ear to %hi dren thro$gh a ed$%ators that it is not a%%epta; e !or a %hi d to sa/ or do $n!air thing to another person and that i! this does o%%$r an ed$%ator wi !irm / step in. +"d$%ators wi !ami iariBe themse ves with( and share know edge a;o$t( the spe%i!i% %omm$ni%ation needs o! ea%h %hi d. This wi in% $de ver;a and non+ver;a %omm$ni%ation ski s and %$es. 9here app i%a; e( this ma/ in% $de things s$%h as sign ang$age and or earning ke/ words in the %hi d)s home ang$age. 'ro!essiona *$pport *ervi%es !or Chi dren +=$r servi%e wi not hesitate to a%%ess e3terna pro!essiona s$pport servi%es !or %hi dren with additiona needs. +"d$%ators wi iaise with the 7ominated *$pervisor to ens$re the needs o! ea%h %hi d are met thro$gho$t their ed$%ation and %are at the servi%e. +The servi%e wi $se the "nro ment Form to gather in!ormation a;o$t %hi dren with additiona needs. "d$%ators wi en%o$rage !ami ies to $pdate this in!ormation thro$gho$t the /ear and !ami ies are responsi; e !or passing on in!ormation !rom an/ pro!essiona s$pport servi%es a%%essed o$tside o! the servi%e. This wi promote the %ontin$it/ o! earning !or ea%h %hi d. 161

+ n!ormation gathered a;o$t %hi dren with additiona needs ma/ ;e $sed to deve op an individ$a s$pport p an that wi ;e kept on !i e at the servi%e and shared with !ami ies( the %hi d)s medi%a pra%titioners andFor pro!essiona s$pport servi%es and where appropriate the %hi d)s o%a s%hoo i! known ;/ the !ami /. +The servi%e wi work with o%a s%hoo s to he p %hi dren with additiona needs transition. 9e are open to sharing in!ormation a;o$t the additiona needs o! %hi dren to promote %ontin$it/ o! earning. +"d$%ators wi remain positive( open+minded and honest at a times. +The n% $sion *$pport Agen%/ G *AH is !$nded ;/ the A$stra ian <overnment. The servi%e %an odge an app i%ation !or *pe%ia 7eeds *$;sid/ *$pport G*7**H !$nding !or additiona s$pport workers thro$gh the *A. F$nding wi ;e granted when the %hi d meets spe%i!i% %riteria. *7** workers wi he p the servi%e with the integration o! %hi dren with additiona needs and wi

assist ed$%ator in p$tting together an individ$a program !or ea%h %hi d. A$stra ian government !$nding is ne%essar/ in %ontin$ing the avai a;i it/ o! s$pport thro$gh I*A)s and *7** 9orkers. In!ormation is avai a; e !rom &""90 at the !o owing we;site + www.deewr.gov.a$F"ar /%hi dhood 'rogramsFChi dCare!or*ervi%esF*$pportFami /CC*F'agesF n % $sion*$pport'rogram.asp3 'ro!essiona &eve opment !or "d$%ators +=$r servi%e wi a%%ess pro!essiona deve opment !or ed$%ators to he p the servi%e meet the needs o! ea%h %hi d with additiona needs.

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Chapter Thirty "i$ Payment of !ees Policy Fami ies are entit ed to re%eive 4$a it/ %hi d%are and ed$%ators are entit ed to ;e paid !or the %are the/ provide in a time / manner. As ed$%ators( the/ wi set their own !ee s%hed$ es. The administration and "d$%ator ev/ %omponent o! the !ee wi ;e de%ided ;/ the s%heme Procedure !ees and Administration: This po i%/ ena; es %onsisten%/ in !ee setting thro$gho$t the *%heme and en ightens "d$%ators and !ami ies to pra%ti%es within the !ee po i%/ and en%o$rages responsi;i it/ in ;oth the !ami / and "d$%ator in re ation to the !ees. t sho$ d a so assist in generating in%ome !or the operation o! the *%heme( ens$ring its !inan%ia via;i it/. "d$%ator is se !+emp o/ed sma ;$siness owner providing %are registered with the Fami / da/ %are s%heme. Educator !ee "chedules "d$%ators are to set their own !ees and %onditions. An "d$%ator m$st have a separate !ee s%hed$ e !or their servi%e. The !ee s%hed$ e m$st identi!/ the !ee as ;eing servi%e spe%i!i%( i.e. %arr/ a % ear identi!i%ation o! the "d$%ator whose servi%e the !eesF%onditions app /. Fee s%hed$ es sho$ d have the "d$%ator)s A87 Gi! app i%a; eH( name + in% $ding registered %ompan/ or ;$siness name Gi! app i%a; eH and state that the/ are 163

registered with the Fami / &a/ Care. Fee s%hed$ es sho$ d % ear / identi!/ the imp ementation date o! the !ee s%hed$ e. "d$%ators m$st provide the Co+ordination ?nit and !ami ies with a signed and dated %op/ o! their own !ees and %onditions s%hed$ e one week prior to imp ementation. Fee s%hed$ es m$st ;e e4$ita; e !or a !ami ies o! the same servi%e. An "d$%ator sho$ d not %harge a !ee !or the %are o! a %hi d that e3%eeds the !ee %harged !or an/ other %hi d where that %hi d is re%eiving the same kind o! %are and whose %ir%$mstan%es are simi ar. It is the "d$%ator)s responsi;i it/ to in!orm !ami ies o! the !eesF%onditions the/ %harge and to provide !ami ies with a !ee s%hed$ e. n a %ir%$mstan%es the !ami / needs to ;e !$ / aware o! di!!ering %harging pra%ti%es prior to making a de%ision a;o$t %ommen%ing %are. It is the responsi;i it/ o! the "d$%ator to :$sti!/ the !eesF%onditions %harged. The Coordination ?nit wi not enter into dis%$ssions re ating to the va $e o! an individ$a servi%e %ompared to other servi%es as re ated to !ee %harging pra%ti%es. Fortnight / statements wi ;e provided to "d$%ators ;ene!it pa/ments. Ann$a statements o! in%ome %an a so ;e provided. A paperwork m$st ;e %omp eted ;e!ore %are %ommen%es. "d$%ators and the Co+ordination ?nit m$st have a %op/. Fee %ontra%ts m$st ;e %he%ked ;/ "d$%ators and Fami ies. A week / !ees are to ;e paid at the %ommen%ement o! %are !or that week or as arranged with the "d$%ator. Co+ordination ?nit sha ens$re administration( monitoring and p a%ement o! %hi dren. And ed$%ators sha ;e a%%o$nta; e !or the appropriate administration and re%eipt o! !ees. Changes to fee contracts: Two weeks) noti%e m$st ;e given to %hange permanent ;ooked ho$rs. Cas$a %ontra%ts on /( ma/ ;e %hanged with .4 ho$rs noti%e. #ounding of hours: Adding ho$rs !or who e week and ro$nd $p to the nearest ha ! ho$r( Attendance records: Chi dren to ;e signed inFo$t o! %are at the "XACT TI-" ;/ the parentFg$ardianFa$thoriBed person. ! the %hi d is a;sent the a;sen%e m$st ;e noted and signed ;/ the parentFg$ardianFa$thoriBed person. 6olidays: Fees !or ho ida/s m$st ;e paid to the "d$%ator ;e!ore the ho ida/s %ommen%e Public holidays: 7orma !ee to ;e paid as ong as the "d$%ator is avai a; e the %are da/ ;e!ore and a!ter the p$; i% ho ida/. Care wi ;e %harged at a higher rate Gsee !ee s%hed$ eH i! %are is $sed. %eaving the scheme: Two weeks noti%e or two weeks F?LL Gin% $ding %hi d %are ;ene!it %omponentH !ees to ;e paid ;/ the parentFg$ardian. ! %hanging "d$%ator ALL o$tstanding !ees are to ;e paid in !$ to the origina "d$%ator prior to starting %are with the new "d$%ator.

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Educator unavailable: There wi ;e no %harge to !ami ies i! the "d$%ator is $navai a; e to provide %are.

Allowable Absences: Chi d%are 8ene!it wi ;e paid !or 4. da/s o! a owa; e a;sen%es per /ear !or ea%h %hi d in %are. Additiona a;sen%es %an have Chi d Care 8ene!it app ied i! e3%eptiona %ir%$mstan%es o%%$r and re evant do%$mentation is provided.

Emergency Care: Chi d Care 8ene!it wi on / ;e paid !or emergen%/ %are i! approva has ;een given ;/ a %oordinator.

%evies charged by the "cheme *%heme ;$dgets sha ;e reviewed ann$a / !o owing %ons$ tation with the "3perts and an/ evies %harged ;/ the *%heme !or the provision o! the servi%e sha ;e imited to those re4$ired to meet an/ <overnment !$nding short!a and ens$re provision o! a 4$a it/ %hi d%are servi%e. Payment of !ees

&etai s o! an individ$a )s stat$s in regard to amo$nts owing sha ;e %on!identia and stored appropriate / ;/ the %oordination $nit and "d$%ators. 'a/ment o! !ees !or %hi d%are and an/ evies sha ;e d$e on the !irst %are da/ o! ea%h !ortnight /. Fami ies sha dis%$ss the method o! pa/ment re4$ired Gi.e. %ash( %he4$e or dire%t de;itH with the "d$%ator %hosen to provide %are. "a%h !ami / sha ;e re4$ired to %omp ete and sign a dai / attendan%e re%ord and note a;sen%es !rom %are when ne%essar/. Fami / entit ements to Chi d%are 8ene!it sha ;e ded$%ted !rom !ees %harged prior to pa/ment ;/ parents. Fami ies sha have the responsi;i it/ !or ens$ring Chi d%are 8ene!it entit ements remain %$rrent and %orre%t and sha take a ne%essar/ steps to negotiate their entit ement to Chi d%are 8ene!it with the Fami / Assistan%e =!!i%e. "d$%ators sha ded$%t on / the entit ement to Chi d%are 8ene!it( whi%h has ;een advised ;/ the Fami / Assistan%e =!!i%e dire%t / to the !ami / or as identi!ied on the pa/ment advi%e.

!ailure to Pay !ees for Care 9here di!!i%$ ties arise in a !ami /)s a;i it/ to pa/ !ees !or %are d$e to e3%eptiona %ir%$mstan%es( !ami ies sha %onta%t the Coordinator !or in!ormation on options avai a; e to them and to make a ternate arrangements !or pa/ment. Fai $re toD + pa/ o$tstanding !ees !or %hi d%are provided( + pa/ an/ !ees in ie$ o! noti%e on termination o! %are( + pa/ an/ ho ding or pena t/ !ees proper / owing( or + to meet an/ a ternate arrangement agreed $pon( ma/ res$ t in a%%ess to the s%heme ;eing denied to a !ami / $nti s$%h time as an/ o$tstanding 165

amo$nts are paid. *ho$ d a !ami / disp$te amo$nts owing to a "d$%ator the/ sha in the !irst instan%e dis%$ss this with their "d$%ator( or i! a satis!a%tor/ reso $tion is not o;tained %onta%t the %oordinator who wi %ommen%e negotiations $nder the *%heme)s po i%es.

Charging Practice &$ring the !ami / interview at the Co+ordination ?nit( the !ami / is provided with a %op/ o! the !ees %harged ;/ the "d$%ators( and the administration ev/( enro ment( and an/ other !ees or evies %harged ;/ the Co+ordination ?nit. The Co+ordination ?nit advises a !ami ies and "d$%ators that !ees are to ;e paid in advan%e on the !irst da/ o! %are. The administration ev/ wi ;e in% $ded in the !ees and ded$%ted !rom CC8 when administered. An/ other evies wi ;e invoi%ed. -onies re%eived ;/ the *%heme wi ;e re%eipted and re%orded. &$ring the interview with the "d$%ator( the "d$%ator sho$ d a so dis%$ss their pre!eren%es on how !ees are %harged and when pa/ments sho$ d ;e made. 'ro; ems with the pa/ment o! !ees ;/ !ami ies sho$ d ;e addressed immediate / with the "d$%ator( !ami / and Co+ordination ?nit so that s$ita; e arrangements %an ;e made.

*o$r%eD Chi d Care 5and 8ook .010+.011

Chapter Thirty "even ,ealing with Complaints/

Policy It is the aim o! 5ands =n A%adem/ Fami / da/ Care to work with "d$%ators( parents and sta!! to determine a !air o$t%ome !or ;oth parties in en%o$raging a 4$a it/ %hi d %are that meets a parties) e3pe%tations. "d$%ators( sta!! and !ami ies gain their know edge and views !rom their e3perien%e( theories and pra%ti%e. 9here these di!!erent views :oin there ma/ ;e a possi;i it/ that grievan%es ma/ arise and i! grievan%es are permitted to remain $nreso ved the/ %an %a$se !ri%tion and mis$nderstanding( whi%h in t$rn %an magni!/ o$t o! proportion. A grievan%e is an/ matter re ated to work or the work environment that is %a$sing %on%ern or distress to an/ individ$a or gro$p o! individ$a s. <rievan%es ma/ arise !rom an/ a%t( sit$ation( dis%$ssion or omission( whi%h ma/ ;e %onsidered $n!airE dis%riminator/ or $n:$st. The pra%ti%es wi ;e made !ree / avai a; e to a stakeho ders in an easi / $nderstood !ormat. 0e%ords wi ;e kept o! grievan%es raised( a%tion taken( o$t%omes rea%hed( method o! reso $tion and !eed+;a%k !rom originating person.

Procedure The Fami / &a/ Care *ervi%e is %ommitted to reso $tion o! iss$es and remed/ing $nsatis!a%tor/ per!orman%e and improving its s/stems and pro%esses.

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*tep 1D ?pon re%eiving a grievan%e or %omp aint( the Coordinator . -$st( within 48 ho$rs( de%ide( in %ons$ tation with the %omp ainant( whether the matter %an ;e reso ved Gin man/ %ases( it is possi; e to re%ti!/ a pro; em immediate / the person %on%erned ;e%omes aware that some dissatis!a%tion e3istsHE . -$st agree with the %omp ainant on the a%tion to ;e taken( $n ess a %arer( parent or %hi d)s sa!et/ or we +;eing ma/ ;e at risk. . -$st advise the %omp ainant i! the %omp aint or grievan%e appears to ;e the res$ t o! mis$nderstanding Ghowever( this does not prevent the %omp ainant !rom p$rs$ing the grievan%e i! the/ so desireHE . -$st attempt to reso ve the %omp aint or grievan%e as 4$i%k / and %on!identia / as possi; e( witho$t resorting to !orma pro%ed$res $n ess a;so $te / essentia . . 9i %a on the assistan%e o! an independent mediator where a %on! i%t o! interest ma/ ;e seen to o%%$r.

*tep .D ! the %omp aint or grievan%e %annot ;e reso ved within one G1H working week the matter wi need to ;e re!erred !or more !orma investigation. The Coordinator wi organiBe a meeting ;etween the !o owing peop e . The %omp ainant . A s$pport person se e%ted ;/ the %omp ainant . The person to whi%h the grievan%e is dire%ted against

. A s$pport person se e%ted ;/ the a;ove mentioned person . The Chi dren)s *ervi%es Coordinator . The -anager( *o%ia > Comm$nit/ *ervi%es.

The aims o! the meeting are toD . "sta; ish the !a%ts and %ir%$mstan%es whi%h have given rise to the %omp aint or grievan%e . =;tain a do%$mentation re ating to the sit$ation. . &is%$ss with a persons who ma/ have know edge o! the sit$ation( ;$t at the same time maintaining %on!identia it/( as !ar as is pra%ti%a; e. -ediate( in an attempt to !ind a so $tion satis!a%tor/ to the %omp ainant and other part/Fparties invo ved.

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*tep 3D ! mediation %annot prod$%e a so $tion satis!a%tor/ to a parties invo ved( the !o owing pro%ed$res wi ;e !o owedD The Coordinator wi advise on other %hanne s whi%h ma/ ;e avai a; e to reso ve the %omp aint

At an/ stage o! this pro%ess the %omp ainant has the right to %hoose herFhis own mediator at herFhis own e3pense. A !ina de%isions wi ;e %omm$ni%ated in writing to a parties %on%erned( within one GLH working week. Fami / &a/ Care *ervi%e has %on!identia and non+dis%riminator/ %omp aints hand ing pro%ed$re( s$mmariBed as !o owsD ! parents or "d$%ators have %omp aints the/ are en%o$raged to %onta%t the Fami / &a/ Care *%heme Coordinator in the !irst instan%e. *ho$ d the Fami / &a/ Care *ervi%e re%eive %omp aintsF%on%erns a;o$t an "d$%ator( the *ervi%e wi determine whether the %omp aintF%on%ern has !irst ;een raised with the "d$%ator. &epending on the %ir%$mstan%es o! the %omp aint( the %omp ainant wi ;e en%o$raged to dis%$ss the %omp aintF%on%ern with the "d$%ator. *ho$ d the servi%e re%eive a %omp aint a;o$t a Co+ordination ?nit sta!! mem;er( the approved provider wi determine whether the %omp aintF%on%ern has !irst ;een raised with the sta!! mem;er. &epending on the %ir%$mstan%es o! the %omp aint( the %omp ainant wi ;e en%o$raged to dis%$ss the %omp aintF%on%ern with the sta!! mem;er. "d$%ators and sta!! have the right to seek assistan%e !rom a s$pport person when responding to a %omp aint a;o$t them. Co+ordination $nit sta!! "d$%ators and !ami ies invo ved wi ;e in!ormed o! the o$t%omes o! an/ investigation and the reso $tion. Comp aints !rom 'arentsD *ho$ d the parent not wish the sta!! mem;er to dis%$ss the iss$e with the "d$%ator( the sta!! mem;er wi assist the parent in deve oping strategies to re%ti!/ the sit$ation with "d$%ator. *ho$ d the parent a ow the sta!! mem;er to dis%$ss the sit$ation with the "d$%ator( the sta!! mem;er wi noti!/ the "d$%ator o! the %omp aint and investigate the iss$e. The iss$e and o$t%ome wi ;e do%$mented.

Comp aints From =ther *o$r%esD The Coordinator wi do%$ment and investigate the %omp aint. The %omp ainant ma/ re4$est to remain anon/mo$s. *ho$ d an "d$%ator !ee that heFshe is ;eing treated $n!air / ;/ a parent or Co+ordination $nit sta!! mem;er( or the/ are not satis!ied with an o$t%ome( the "d$%ator is en%o$raged to %onta%t the approved provider to dis%$ss the iss$e. ! the matter is not reso ved to the %omp ainant)s satis!a%tion( the matter sho$ d ;e re!erred in writing to the 0eg$ ator/ A$thoriBation

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&o%$ment the grievan%e or %omp aint.

Consider an/ ega re4$irements in re ation to the %omp aint.

7oti!/ reg$ ator/ or i%ensing ;odies i! re4$ired.

Comp aint 0eso $tion + "3terna Agen%ies Comp aints %an ;e made to the &epartment o! "d$%ation and Training. The %omp aint wi ;e reported to the servi%e and investigated ;/ the regiona Chi dren)s *ervi%es Advisor. ! a %on%ern a;o$t 4$a it/ has not ;een satis!a%tori / reso ved with the servi%e ;/ the a;ove pro%ess( the %omp aint sho$ d ;e dire%ted in writing to the A$stra ian <overnment &epartment o! "d$%ation( "mp o/ment and 9orkp a%e 0e ations G&""90H. 'honeD 1300 253 ..6. ! there is an iss$e a;o$t the a;ove( the matter sho$ d ;e re!erred to the A$stra ian <overnment Fami / Assistan%e =!!i%e. 'honeD 1800 600 533.

*o$r%eD "d$%ation and Care *ervi%es 7ationa Law .010 "d$%ation and Care *ervi%es 7ationa 0eg$ ation

Chapter Thirty Eight Enforcement and Compliance Policy 169

To ens$re 5ands =n A%adem/ Fami / &a/ Care operates within the re4$irements o! the "d$%ation and Care servi%e Law A%t and 0eg$ ation so that %hi dren re%eive the 4$a it/ ed$%ation and %are as des%ri;ed ;/ the 7ationa @$a it/ *tandards Procedures #ole of regulatory authority The &epartment o! "d$%ation and ear / Chi dhood deve opment is the reg$ ator/ a$thorit/ responsi; e !or the administration o! the 7ationa @$a it/ Framework( in% $ding monitoring and en!or%ing %omp ian%e with the 7ationa Law and the 7ationa 0eg$ ations %onsistent with the o;:e%tives o! the 7ationa @$a i!/ Framework( the approa%h to en!or%ement and %omp ian%e is toD "ns$re the sa!et/( hea th and we ;eing o! %hi dren Improve %hi dren)s ed$%ationa and deve opmenta o$t%omes 'romote %ontin$o$s 4$a it/ improvement in ed$%ation and %are servi%es. 0eg$ ator/ A$thorities have a range o! approa%hes and too s to !a%i itate these o;:e%tives and %onsistent / rein!or%e the re4$irements o! the 7ationa @$a i!/ Framework 0eg$ ator/ A$thorities wi ed$%ate and in!orm providers and servi%es and empower them to $nderstand and meet their o; igations 0eg$ ator/ A$thorities are a so g$ided ;/ prin%ip e o! proportiona it/ and wi !o%$s on a%hieving the desired o$t%ome in the most e!!i%ient manner 9hen de%iding how to respond to an in%ident or iss$e( 0eg$ ator/ A$thorities wi %onsider the %ir%$mstan%es o! ea%h %ase and the risk to %hi dren G;oth short and ong termH. the/ ma/ a so !ake into a%%o$nt the %omp ian%e histor/ o! the Approved 'rovider or Approved *ervi%e 0eg$ ator/ A$thorities wi endeavor to take a%tion that is proportionate to the iss$e and is most ike / to a%hieve improved o$t%omes !or %hi dren +nfringement 8otices The 7ationa Law and 7ationa 0eg$ ations set o$t o!!en%es !or whi%h an in!ringement noti%e ma/ ;e iss$ed ;/ the reg$ ator/ a$thorit/E an in!ringement noti%e operates ike a !ine The 7ationa Law sets o$t three o!!en%es that are s$;:e%t to an in!ringement noti%eD Fai $re to disp a/ pres%ri;ed in!ormation Fai $re to noti!/ %ertain %ir%$mstan%es to the 0eg$ ator/ A$thorit/ Fai $re to %omp / with a %omp ian%e dire%tion

The 7ationa 0eg$ ations set o$t o!!en%es whi%h are a so s$;:e%t to an in!ringement

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An a$thoriBed o!!i%er ma/ iss$e an on the spot in!ringement noti%e whi%h imposes an amo$nt o! t0M o! the ma3im$m pena t/ that %o$ d ;e en!or%ed ;/ a %o$rt !or that o!!en%e. The $se o! in!ringement noti%es provides a more targeted en!or%ement option =!!en%es that are s$ita; e !or app /ing an in!ringement noti%e are t/pi%a / minor o!!en%es and are % ear and $nam;ig$o$s. The/ a so provide an immediate san%tion !or a ;rea%h Enforceable underta'ing ! a person has a eged / ;rea%hed the 7ationa Law or 7ationa 0eg$ ations( a 0eg$ ator/A$thorit/ ma/ enter into a written agreement where the person agrees to take %ertain a%tion( or re!rain !rom taking %ertain a%tion( to %omp / with the 7ationa Law or 7ationa 0eg$ ations An en!or%ea; e $ndertaking %o$ d ;e $sed where stri%t %omp ian%e with the provision ma/ not a%hieve the desired o$t%omeE !or e3amp e( where hea th and h/giene pra%ti%es are not ;eing !o owed( a 0eg$ ator/ A$thorit/ might re4$est an Approved 'rovider to agree to train sta!! in hea th and h/giene pra%ti%es( rather than iss$ing %omp ian%e noti%e This is %onsistent with the prin%ip e o! an )o$t%omes !o%$s) in reg$ ator/ a%tions Compliance ,irections The reg$ ator/ a$thorit/ ma/ iss$e a %omp ian%e dire%tion whi%h is a written en!or%ement noti%e that dire%ts an Approved 'rovider to take %ertain steps to %omp / with that provision( within a spe%i!ied time!rameE this is a ow order en!or%ement noti%e. Compliance 8otice A reg$ ator/ a$thorit/ ma/ iss$e a %omp ian%e noti%e i! it Qs satis!ied that an Approved 'rovider is not %omp /ing with an/ provision o! the 7ationa Law or 7ationa 0eg$ ations( and dire%t the Approved 'rovider to take %ertain steps within a spe%i!ied period o! time to %omp / with the provisionE this is a high order en!or%ement noti%e Prohibition 8otice A reg$ ator/ a$thorit/ ma/ iss$e a prohi;ition noti%e to a person i! it %onsiders that there ma/ ;e an $na%%epta; e risk o! harm to a %hi d i! the person was a owed to provide ed$%ation and %are to a %hi d or remain at a servi%e A prohi;ition noti%e ma/ ;e given to an Approved 'rovider( %erti!ied s$pervisor( !ami / da/%are ed$%ator emp o/ee( %ontra%tor( vo $nteer or an/one e se invo ved in the provision o! ed$%ation and %are A 0eg$ ator/ A$thorit/ ma/ a so iss$e a prohi;ition noti%e witho$t prior noti!i%ation i! there is immediate risk to the sa!et/( hea th or we ;eing o! a %hi d or %hi dren

A prohi;ition noti%e prohi;its the person to whom it app ies !romD 171

'roviding ed$%ation and %are to %hi dren !or an Approved *ervi%e ;eing engaged as a s$pervisor( !ami / da/ %are ed$%ator( or sta!! mem;er at an Approved *ervi%e %arr/ing o$t an/ other a%tivit/ re ating to an Approved *ervi%e 7oti%e to s$spend a !ami / da/ %are ed$%ator A reg$ ator/ a$thorit/ ma/ iss$e a noti%e dire%ting the approved provider o! a !ami / da/%are servi%e to s$spend ed$%ation and %are ;/ a !ami / da/ %are ed$%ator( i! the reg$ ator/ a$thorit/ is satis!ied that( ;e%a$se o! the %ond$%t o!( or the servi%e provided ;/ a !ami / da/ %are ed$%atorD And the approved provider or nominated s$pervisor is not %omp iant with the 7ationa Law or 7ationa 0eg$ ations( or there is a risk to the sa!et/( hea th or we ;eing o! the %hi dren at the servi%e =!!en%es $nder the 7ationa Law and 0eg$ ations The 7ationa Law sets o$t a range o! higher order o!!en%es( whi%h re ate to matters s$%h as sta!!ing arrangements( the ed$%ationa programs inade4$ate s$pervision and !ai ing to prote%t %hi dren !rom harm and haBards. =!!en%es $s$a / app / to the approved provider or nominated s$pervisor who irresponsi; e !or the servi%e provision

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