Competing Values in Management

Competing Values in Management Robert Smith March 16, 2014 Dr. Ho ar! Stee! "DM# 6$60 Managing %rgani&ations

Competing Values in Management

Robert Smith "DM# 6$60'Managing %rgani&ations Dr. Ho ar! Stee! March 16, 2014 (ssa)' *ee+ 1 Competing Values in Management

,eing a manager can be challenging at time, ho e-er it can also be -er) re ar!ing i. the competing -alues approache! is use! correctl). %ur boo+ sa)s that the competing -alues sa)s that, /Managers are o.ten calle! on to !o things that at .irst glance appear to be mutuall) e0clusi-e. 1or e0ample, the) must .ocus on the .uture at the same time that the) pa) attention to the present2 3pg14. 5his can be !i..icult, ho e-er it is possible an! probable that it can be accomplishe!. Management s+ills are something that are taught but also !e-elope! ith e0perience o-er time. %ur boo+ sa)s that, /Manager must meet the nee!s o. their emplo)ees hile pushing those same emplo)ees to !o more ith less to satis.) increasing !eman!ing customers e-er more 6uic+l)7.8n short, managers must embrace a !i-erse set o. -alues that o.ten appear to be contra!ictor)23pg14. 5he te0t also ma+es a re.erence o. a manager is to ear !i..erent hats, hich is possible, but !i..icult. 1rom a pre-ious e0perience, there as a manager that oul! sit !o n the emplo)ee to coach then, .irst he oul! literall) pic+ up this in-isible hat that sai! manager, an! oul! gi-e coaching9 this

Competing Values in Management

coaching oul! be tough, but nee!e! to be !one. ".ter that he oul! ta+e o.. this in-isible hat an! put on the colleague:.rien! hat an! gi-e .ee!bac+ base! on hat he thin+s personall). Some o. the in.ormation oul! be consi!ere! contra!ictor), ho e-er it as -er) clear an! -er) pro!ucti-e. He as trul) a great e0ample o. the competing -alues in management because o. his constant !ri-e to succee! an! better each o. his emplo)ees, plus those aroun! him. 8t is -er) important that a manager be con.i!ent an! engage! to be that e..ecti-e manager or this mo!el ill not or+. 5he te0t sa)s, /5he o-erall competing -alues .rame or+, base! on the .our mo!els !escribe! here, can increase e..ecti-eness b) helping managers e0pan! their perspecti-es. (ach mo!el in the .rame or+ suggests -alue in !i..erent, e-en opposite, strategies2 3pg164. *hat this means is that i. )ou are currentl) a manager, or loo+ing to mo-e into management, it is important, i. )ou ant to be success.ul, to ta+e this .rame or+ an! appl) it. 5he competing -alues ha-e been test an!, /%ne o. the +e) strengths o. the competing -alues .rame or+ is that the mo!el itsel. is .le0ible enough to accommo!ate change an! still pro-i!e enough structure to help gui!e beha-ior23pg1;4. 5his a) i. )ou meet a !i..icult challenge it oul! be possible to critic an! s itch aroun! in or!er to gui!e the beha-ior present. 8n or!er to be the manager that is a!apti-e to man) situations the te0t states, /..because these -alues an! criteria o. e..ecti-eness o.ten appear to call .or !i..erent t)pes o. action b) manager, e us the terms Collaborate, Control, Compete, an! Create as a shorthan! labels to re.er to much more comple0 sets o. acti-ities23pg1<4. =ersonall), 8 ha-e use! the competing -alue because 8 ha-e been in management, but also !o to m) current position as a consultant. 8t is m) >ob to ensure that e are /e!ucating,

Competing Values in Management

!e-elopment, an! training programs .or the .irst?, mi!!le?, an! upper?le-el managers2, but also to the emplo)ees themsel-es. 8 as recentl) in-ol-e! in a pro>ect that as an i!enti.ie! error that nee!e! correction. 5hrough the competing -alues, an! si0 sigma, m) group as able to i!enti.) the +e) !ri-es, hat as nee!e! to ma+e it e..ect, an! essentiall) hat as nee! to ensure that e ere able to e!ucate e..ecti-el) to all le-els ithin the organi&ation. 8t as a great success, an! has sa-e! out companies millions o. !ollars. 1rom personal e0perience, to those in the te0t, competing -alues are the +e) essentials to being in lea!ership an! ma+ing the critical !ecisions. 5he charts 3pg1;4 !epict ho each o. these can be use!, plus change! to meet each goal. 5he +e) to ma+ing it success.ul is to, /Collaborate, Control, Compete, an! Create23pg1<4.

Competing Values in Management

Re.erence'
@uinn, R. 320114. ,ecoming a Master Manager' " Competing Values "pproach, ;th (!ition. Hobo+en, #A' *ile).