INSTITUTE OF MANAGEMENT STUDIES DAVV

2013-2015

VARIOUS COMMUNICATION APPROACHES DURING INTERVIEWS (STRESS INTERVIEW, TECHNICAL INTERVIEW, GENERAL INTERVIEW, HR INTERVIEW)

SUBMITTED TO: Dr. SHINE DAVID (Assistant professor)

SUBMITTED B : PARIDHI PORWAL ROHIT GUPTA TEENA DAWAR M A HR (!st SEM)

INTRODUCTION
T"e #or$ %inter&ie#' is $eri&e$ fro( t"e Latin an$ )ren*" #or$s %see +et#een' or %see ea*" ot"er'. In an Or,ani-ation. t"e e/perts of or,ani-ation "ire t"eir e(p0o1ees +1 ta2in, &ario3s inter&ie#s. In an inter&ie#. a s(a00 ,ro3p of peop0e seats to,et"er an$ as2s &ario3s 43estions to t"e *an$i$ate for *"e*2in, "is5"er perfor(an*e. It is a s(a00 session in #"i*" inter&ie#ers 3se &ario3s *o((3ni*ation approa*"es to 63$,e a person7s a+i0it1 to $o #or2. "is5"er inte00i,en*e. (at3rit1. a+i0it1 to ta2e $e*isions to t"e pro+0e(s re0ate$ to +3siness. Inter&ie#s are a0so *on$3*te$ #"en an e(p0o1ee is retirin,. resi,nin, or +ein, fire$ or for an e(p0o1ee perfor(an*e appraisa0s. T"ere is &ario3s *o((3ni*ation approa*"es 3se$ #"i0e ta2in, an inter&ie#. Main01. t"ere are fo3r t1pes of inter&ie#s 8

1. Stress Inter&ie#s 2. Te*"ni*a0 Inter&ie#s 3. Genera0 Inter&ie#s 4. HR Inter&ie#s

A00 t"ese inter&ie#s *an +e ta2en in fo3r for(s9

1. Str3*t3re$ Inter&ie# 2. Se(i str3*t3re$ Inter&ie# 3. Infor(a0 Inter&ie# 4. Retrospe*ti&e Inter&ie#

:o((3ni*ation approa*" is a st3$1 t"at in&o0&es interro,ation an$ s3r&e1in, peop0e t"o3," $ifferent #a1s. 0i2e $ifferent 2in$ of inter&ie#s (persona0 inter&ie#. &i$eo9*onferen*in,. te0ep"one inter&ie#). (ai0. *o(p3ter et*. an$ (aintain t"e re*or$s an$ responses of peop0e to ana01-e. T"ere are &ario3s *o((3ni*ation approa*"es t"at *an +e ta2en #"i0e ta2in, inter&ie#s. Inter&ie#s *an +e ta2en in t"e for( of an infor(a0 *on&ersation. In t"is *o((3ni*ation approa*"es. t"e *an$i$ate fee0s *o(forta+0e #"i0e ans#erin, &ario3s 43estions. Anot"er *o((3ni*ation approa*" *an +e an inter&ie#er *an a*t as a ,3i$e. In t"is approa*". t"e inter&ie#er *an ,3i$e t"e *an$i$ate #"at to $o an$ #"at not to $o. Ne/t. an inter&ie# *an +e ta2en in t"e for( of an open 8 en$e$ *o((3ni*ation approa*" #"ere $is*3ssions *an +e $one. Or it *an +e in t"e for( of a *0ose$ 8 fi/e$ Response inter&ie#.

MAIN BOD

COMMUNICATION APPROACHES DURING STRESS INTERVIEWS

D3rin, a stress inter&ie#. t"e *an$i$ate is p3t 3n$er press3re an$ is for*e$ to fa*e &ario3s stressf30 sit3ations so as to 63$,e t"e *an$i$ate7s a+i0it1 to "an$0e press3re 3n$er stressf30 sit3ations. T"e *an$i$ate7s a+i0it1 is *"e*2e$ to fa*e stress an$ t"e tr3e person insi$e t"e *an$i$ate is 63$,e$. T"is t1pe of inter&ie#s is &er1 3sef30 in +3siness en&iron(ent. T"ere *an +e &ario3s *o((3ni*ation approa*"es t"at *an +e 3se$ #"i0e ta2in, stress inter&ie#s9

1. P!"#$%& '( A))(*++",* -%*+."'#+ /!# 0* !+1*2 . )or e/a(p0e; 9 %W"1 1o3 #ere fire$ fro( pre&io3s
*o(pan1< %T"ese t1pes of 43estions *an p3t t"e *an$i$ate in a painf30 sit3ation #"at to ans#er an$ #"at not to ans#er. It *an "e0p to 63$,e t"e *an$i$ate7s a+i0it1 to ans#er inte00i,ent01 in s3*" sit3ations.

2. A))(*++",* 0*3!,"'( /!# 0* $!/*2 04 .3* /!#2"2!.*5

In t"is t1pe of *o((3ni*ation approa*". t"e inter&ie#er s"o#s a,,ressi&e +e"a&ior an$ 3n3s3a0 fa*ia0 e/pressions. s"o#s attit3$e to t"e *an$i$ate on01 to *reate stressf30 sit3ations. 3t t"ese t1pe of +e"a&ior is $one intentiona001 on01 to afrai$ t"e *an$i$ate an$ to *reate stress $3rin, inter&ie#.

3. U#*67*/.*2 B*3!,"'( "#.*(,"*8+5

In t"is *o((3ni*ation approa*" . t"e inter&ie#er (a1 as2 t"e sa(e 43estion (an1 ti(es in or$er to preten$ t"at "e is not a+0e to 3n$erstan$ 1o3r ans#er an$ t"e *an$i$ate #i00 t"in2 t"at t"e +e"a&ior of inter&ie#er is +e*a3se of "is5"er fa30t . Inter&ie#er as2s t"e 43estion a,ain an$ a,ain an$ *reates stressf30 sit3ation.

4. P%99&* "#.*(,"*8+5
In t"is t1pe of stress inter&ie#s. 1o3 are ,i&en a p3--0e an$ t"e *an$i$ates "a&e to so0&e it in a 0i(ite$ ti(e perio$. T"e *an$i$ates $on7t 2no# t"e *orre*t ans#er to t"e 43estion. T"ese t1pe of stress inter&ie#s are &er1 tri*21 inter&ie#s an$ t"e *an$i$ate s"o30$ not 0ose "ope an$ s"o30$ so0&e t"e p3--0e in "is5"er o#n #a1 an$ +e *onfi$ent on #"ate&er ans#er "e5s"e "as ,i&en to t"e 43estion.

5. C!+* "#.*(,"*8+5
In t"is t1pe of inter&ie#s. a $ifferent t1pe of *o((3ni*ation approa*" is 3se$. in t"is t"e *an$i$ate is ,i&en a *ase st3$1 an$ t"en t"e open en$e$ $is*3ssion is $one to rea*" to so(e $e*ision. T"is t1pe of *o((3ni*ation approa*" is 3se$ to *"e*2 t"e *an$i$ate7s t"in2in, of ta2in, t"in,s in a positi&e $ire*tion. "is5"er i$eas a+o3t ta2in, t"e $e*ision. T"e *an$i$ate7s a+i0it1 is 63$,e$ to prioriti-e t"e pro+0e(s an$ to so0&e +3siness re0ate$ iss3es. To ta*20e s3*" stress inter&ie#s. t"e *an$i$ate s"o30$ 3se ,oo$ *o((3ni*ation approa*"es 8

1. T"e *an$i$ate s"o30$ nee$ to 3n$erstan$ t"e nat3re of t"e ans#er $esire$. 2. :an$i$ate s"o30$ *0arif1 t"e 43estion as2e$ +1 t"e inter&ie#er an$ s"o30$ as2 for t"e re(ainin,
3n2no#n an$ "i$$en infor(ation.

3. :an$i$ate s"o30$ not ,et e(otiona001 atta*"e$ to t"e 43estion an$ s"o30$ +e "onest an$ s"o30$ ,i&e
$ire*t point to point ans#ers #"ate&er "e5s"e t"in2s. #eat"er it is ri,"t or #ron, +e *onfi$ent on o3r ans#er. Anot"er approa*" t"at *an +e 3se$ is t"at if stressf30 sit3ation is *reate$ t"en. t"in2 for a #"i0e an$ ta2e a pa3se t"en ans#er to an1 in$ire*t 43estion. e*a3se it *an +e possi+0e t"at t"e 43estion *an (a2e *an$i$ate 3n*o(forta+0e.

COMMUNICATION APPROACHES DURING TECHNICAL INTERVIEWS

To ,et p0a*e$ in an IT *o(pan1. t"e *an$i$ate "as to ,i&e &ario3s t1pes of inter&ie#s .One s3*" t1pe is Te*"ni*a0 Inter&ie#. D3rin, te*"ni*a0 inter&ie#. t"e inter&ie#er as2s &ario3s t1pes of te*"ni*a0 43estions re0ate$ to t"e te*"no0o,1. re0ate$ to IT in$3str1. an$ a0so re0ate$ to *o(p3ters an$ te*"ni*a0 s3+6e*ts.

D3rin, te*"ni*a0 inter&ie#. t"e *an$i$ate s"o30$ prepare so(e 43estions 0i2e profi0e of t"e *o(pan1. Do(ain of t"e *o(pan1. area of interests an$ (ost i(portant01. t"e te*"no0o,1 on #"i*" t"e *o(pan1 is *3rrent01 #or2in, on. an$ t"eir *3rrent pro6e*ts. W"i0e ta2in, te*"ni*a0 inter&ie#. t"e inter&ie#er t"in2s t"at t"e *an$i$ate "as t"e +asi* 2no#0e$,e of &ario3s en,ineerin, fie0$s an$ t"e *on*epts of fie0$ of en,ineerin,. T"e +asi* *o((3ni*ation approa*" 3se$ #"i0e ,i&in, te*"ni*a0 inter&ie# is t"at t"e inter&ie#er as2s t"e *an$i$ate a+o3t "is5"er intereste$ s3+6e*ts. T"e *an$i$ate s"o30$ te00 t"e na(e of on01 t"ose s3+6e*ts #"i*" are *on*ept3a001 *0ear. T"e inter&ie#er *an as2 an1 43estion re0ate$ to t"e fie0$ of en,ineerin,. )or t"is t"e *an$i$ate s"o30$ +e prepare$ to fa*e t"e 43estions. T"e inter&ie#er ta2es t"e te*"ni*a0 inter&ie# of *an$i$ate to *"e*2 t"e *an$i$ate7s a#areness a+o3t t"e te*"no0o,1. "is te*"ni*a0 s2i00s. "is se0f *onfi$en*e an$ "is5"er stron, #i00in,ness to #or2 for t"e *o(pan1. an$ "is a+i0it1 to 0earn. T"e *an$i$ate s"o30$ +e"a&e proper01 $3rin, te*"ni*a0 inter&ie#. He s"o30$ 3se +est approa*"es to *o((3ni*ate to t"e inter&ie#er. )irst01. "e s"o30$ $o fir( "an$s"a2e #it" t"e inter&ie#er. se*on$01. #"i0e ans#erin, 43estions. $on7t 0oo2 "ere an$ t"ere an$ 2eep an e1e *onta*t #it" t"e inter&ie#er. Gi&e point to point ans#ers to t"e 43estions #"i*" are te*"ni*a001 *orre*t. An$ *an$i$ate s"o30$ ,i&e ans#ers #it" f300 *onfi$en*e. If t"e *an$i$ate fai0s to ans#er t"e 43estion "e s"o30$ sa1 sorr1 or par$on to t"e inter&ie#er. He s"o30$ not ,et pani* an$ ner&o3s an$ tr1 to spea2 #"ate&er "e t"in2s te*"ni*a001 *orre*t . W"i0e *o((3ni*atin, #it" *an$i$ate. t"e inter&ie#er 3ses &ario3s *o((3ni*ation approa*"es. He o+ser&es t"e *an$i$ate +e*a3se o+ser&ation is t"e +est approa*" to 63$,e ri,"t person for ri,"t 6o+ in ri,"t p0a*e. e*a3se *3riosit1 aro3ses a(on, t"e *an$i$ate pro$3*es ot"er t"an t"e nor(a0 +e"a&ior. D3rin, te*"ni*a0 inter&ie#. t"e inter&ie#er as2s 43estions re0ate$ to (a6or an$ (inor pro6e*ts. T"3s. *an$i$ate s"o30$ +e prepare$ to fa*e t"e 43estions t"ro#n +1 t"e inter&ie#er. A77('!/3 83*# .*/3#"/!& "#.*(,"*8 "+ /'#2%/.*2 04 73'#* "#.*(,"*8 )irst01 *an$i$ates s"o30$ 3n$erstan$ t"e i(portan*e of p"one inter&ie#. Main01 t"e t"in, is "appen t"at (an1 *an$i$ates ass3(e it as 3ni(portant. T"e1 ass3(e it as nor(a0 p"one *a00. So *an$i$ate s"o30$ a0#a1s ta2e it sin*ere01. :an$i$ate s"o30$ "a&e rea$1 a *3p of #ater an$ tr1in, to #a02 #"i0e ,i&in, inter&ie# on p"one. Main01 it is 3se$ to re$3*e e/penses in&o0&e in inter&ie#in, o3t of to#n *an$i$ates. :an$i$ates s"o30$ perfor( #e00 an$ s"o# 0e&e0 of *onfi$en*e in te*"ni*a0 a+i0it1. +e*a3se t"e1 #i00 $e*i$e to spen$ (one1 on 1o3r in9person inter&ie#. #"en t"e1 fee0 1o3 3sef30. A77('!/3 83*# ". /'#2%/.*2 04 "#-7*(+'# "#.*(,"*8 )irst01 *an$i$ate s"o30$ +e *onfi$ent an$ +e prepare for #i$e &erit1 of &er1 *"a00en,in, te*"ni*a0 43estions. +e*a3se "ere 1o3 #i00 fa*e t"ree to fo3r te*"ni*a0 peop0e #"o "a&e "3,e 2no#0e$,e a+o3t t"at fie0$. Inter&ie#er as2 43estion to $eter(ine *an$i$ate "a&e s2i00s to $o t"e 6o+. :an$i$ate s"o30$ prepare #e00 for 6o+ an$ a0so 2eep a *op1 of res3(e in front of onese0f. +e*a3se t"e1 #i00 +e $efiant01 as2 #"at 1o3 #ritten in 1o3r res3(e. If 1o3 ,et a *"an*e so $on7t "esitate in as2in, 43estions.

COMMUNICATION APPROACHES DURING HR INTERVIEW

H3(an reso3r*e inter&ie# is a *ertain for(a0 intera*tion +et#een a "irer an$ an app0i*ant. #"ere "irer e&a03ate t"at t"e app0i*ant7s s3ita+0e for 6o+ or not. It is re0ate$ to e/a(ine #"ere t"e *an$i$ate (at*"es t"e e/pe*te$ 6o+ profi0e. It is 2no#n as first ro3n$ of inter&ie#. asi*a001 it is re0ate$ to e&a03ate; !. Ho# inter&ie#ee is sin*ere for t"e 6o+ =. Is "e5s"e "a&e effi*ien*1 to perfor( >. Attit3$e of inter&ie#ee to#ar$ #or2

?. :o((3ni*ation s2i00s of inter&ie#ee @. :onfi$en*e 0e&e0 of *an$i$ate A. Do prior &erifi*ation to *"e*2 t"at t"e *an$i$ate is not a fa2e Inter&ie#in, is often 63st as stressf30 for t"e inter&ie#er. T"ere are $ifferent t1pes of inter&ie# #"i*" *an "e0p (a2e o3r inter&ie#s (ore *o(forta+0e for +ot" t"e parties.

SCREENING INTERVIEWS S*reenin, inter&ie# #it" HR professiona0 (a1 +e a *r3*ia0 step to ,ettin, t"e 6o+. A ,oo$ or +a$ inter&ie# #i00 $eter(ine "o# far 1o3 ,o in HR inter&ie# pro*ess. It is 3se$ to 43a0if1 t"e *an$i$ate +efore (eet to "irin, (ana,er for se0e*tion pro*ess. T"ese inter&ie#s are 3s3a001 43i*2. effi*ient an$ 0o# *ost strate,ies t"at res30t in a s"ort 0ist of 43a0ifie$ person. If in&ite$ to fa*e to fa*e s*reenin, inter&ie# so it #i00 +e *on$3*te$ +1 HR $epart(ent. T"e1 are t1pi*a001 e/perien*e$ an$ professiona0 inter&ie#ers #"o are s2i00e$ at inter&ie#in,. T"ese inter&ie#ers s"o30$ +e effe*ti&e. inte00i,ent. ,oo$ in i$entif1 pro+0e( areas in t"e *an$i$ate7s #or2 +a*2,ro3n$ an$ ,enera0 43a0ifi*ation. It in*03$es t"e te0ep"one inter&ie#. t"e *o(p3ter inter&ie#. &i$eo *onferen*e inter&ie#. an$ t"e str3*t3re$ inter&ie#. TELEPHONIC INTERVIEWS It "e0ps t"e inter&ie#er an$ t"e *an$i$ate ,et a ,enera0 sense if t"e1 are (3t3a001 intereste$ in p3rs3in, a $is*3ssion. T"is is t"e (ost *o((on #a1 to perfor( an initia0 s*reenin, inter&ie#. It is $one +1 te0ep"one for t"e *an$i$ate $3rin, t"e p"one inter&ie# is to arran,e fa*e to fa*e (eetin,. COMPUTER INTERVIEW:T"e *o(p3ter inter&ie# in&o0&es ans#erin, a series of (30tip0e *"oi*e 43estions for a 6o+ inter&ie#. One t1pe is $one #it" p3s"in, t"e appropriate +3tton on te0ep"one for t"e ans#er. Wa09 (art 3se t"is for s*reenin, *as"ier. sto*2er. an$ *3sto(er ser&i*e representati&es. Anot"er t1pe of *o(p3ter inter&ie# is pro&i$e$ +1 #e+siteB Lo#es "o(e i(pro&e(ent 3ses t"is t1pe of s*reenin,. So(e of t"e 43estions are re0ate$ to et"i*s. E6!:7&*; %If 1o3 see fe00o# *o#or2er ta2e a *an$1 +ar an$ eat it. $o 1o3 CC..

A) :onfronter *o 8#or2er B) Te00 t"e s3per&isor C) Do not"in,.'

VIDEO INTERVIEWES:Vi$eo p"one an$ &i$eo *onferen*in, inter&ie#s pro&i$e t"e transfer of a3$io an$ &i$eo (essa,es +et#een t#o peop0e. It is *on&enient *o((3ni*ation (et"o$ t"at is a&ai0a+0e on t"e internet. An1one. an1#"ere in t"e #or0$ *an perfor( &i$eo *onferen*in, #it" t"e "e0p of (i*rop"one. *a(era an$ *o(pati+0e soft#are. In *ontrast s*reenin, inter&ie#. #e *an 3se t"e (ore tra$itiona0 "irin, or se0e*tion inter&ie#. Wit" t"e "e0p of "irin, inter&ie# t"e *an$i$ate #i00 a0so prepare$ for t"e inter&ie#. It is *on$3*te$ in se&era0 for(ats s3*" as 9 one9on9one inter&ie#s. One9on9one inter&ie# is t"e tra$itiona0 inter&ie# in #"i*" *an$i$ate (eet #it" e(p0o1ers. SERIAL INTERVIEW:-

It o**3r #"en *an$i$ates are passe$ fro( one inter&ie#er to anot"er inter&ie#er . No $e*ision is (a$e 3nti0 t"e fina0 inter&ie# "as ta2en p0a*e an$ a00 t"e inter&ie#ers "a&e "a$ a *"an*e to $is*3ss ea*" ot"er7s inter&ie#. As a *an$i$ate. #e "a&e on01 one *"an*e to (a2e t"e first i(pression. SE<UENTIAL INTERVIEW:In t"is inter&ie# t"e *an$i$ate (eets #it" one or (ore inter&ie#ers on a one9on9one +asis. Ea*" inter&ie# is s3ppose$ to (o&e a *an$i$ate pro,ressi&e01 to#ar$s 0earnin, (ore $etai0 a+o3t t"e position. t"e *o(pan1. )or e/a(p0eB #"en Mr. D inter&ie#e$ for t"e +3siness (ana,er7s position at nort"eastern state 3ni&ersit1. He #ent to ei,"t $ifferent inter&ie#s o&er a perio$ of t"ree (ont"s. PANEL INTERVIEW:In a pane0 inter&ie#. t"e *an$i$ate appears +efore a pane0 of inter&ie#ers. T"is t1pe of inter&ie# is 3s3a001 $one for ti(e an$ s*"e$30in, effi*ien*1 to a**o((o$ate t"e pane0. T"e *an$i$ate s"o30$ fo*3s on one or t#o 2e1 (e(+ers an$ *ontro0 t"eir rea*tion. Ho#e&er. it is &er1 i(portant to (a2e e1e *onta*t an$ *o((3ni*ate in$i&i$3a001 #it" ea*" (e(+er of t"e pane0. As an e/a(p0e of a sit3ation in #"i*" a pane0 inter&ie# #as 3se$ #as T30sa *o((3nit1 6o+7s openin, for a pro&ostB (an1 3ni&ersit1 an$ ot"er p3+0i* instit3tions 3se pane0 inter&ie#s. GROUP INTERVIEW:In a ,ro3p inter&ie#. a *o(pan1 inter&ie#s a ,ro3p for t"e sa(e position a00 at t"e sa(e ti(e. It ,i&es a sense of a *an$i$ate7s 0ea$ers"ip potentia0 an$ st10e. T"e inter&ie#er #ants to &ie# #"at too0 of pers3asion t"e *an$i$ate 3ses. Does t"e *an$i$ate 3se ar,3(entation. inter&ie#er (a1 *a00 on t"e inter&ie#er to $is*3ss an iss3e #it" t"e ot"er *an$i$ate. so0&e a pro+0e( *o00e*ti&e01. :an$i$ate nee$s to a&oi$ o&ert po#er *onf0i*ts. as t"e1 (a2e 3n*ooperati&e an$ i((at3re.

S".%!."'# "#.*(,"*8:In a sit3ation inter&ie#. inter&ie#ers (a1 +e as2e$ to ro0e p0a1 one of t"e +3siness f3n*tion . T"is is $one to 2no#
spe*ifi* s2i00s. Inter&ie#ers *an +e ,i&en a "1pot"eti*a0 sit3ationB t"e1 are as2e$ "o# #e #o30$ "an$0e it or "o# #e #o30$ fin$ so03tion. If t"e inter&ie#er $oes not pro&i$e an1 infor(ation. it *an +e $iffi*30t to 2no# a*t3a0 pro+0e(. T"is t1pe of inter&ie# is 3se$ to se0e*t *an$i$ates for #e00 esta+0is"in, or,ani-ation. AUDITION INTERVIEW:Inter&ie#ers (a1 ta2e t"e *an$i$ate t"ro3," a +rief e/er*ise in or$er to e&a03ate *an$i$ate7s s2i00. T"is a00o#s a *an$i$ate to represent "is5"er a+i0it1 in intera*ti&e #a1s t"at are fa(i0iar to t"e *an$i$ate an$ t"e1 *o30$ +e a+0e to perfor( t"eir tas2 in effe*ti&e (anner. T"is e/er*ise s"o30$ ,i&e *an$i$ate a si(p0ifie$ sense of #"at are t"e a*t3a0 s2i00s t"at are re43ire$ in a 6o+.

COMMUNICATION APPROACHES DURING GENERAL INTERVIEW

Inter&ie#in, for a ne# 6o+ *an +e $iffi*30t. +3t $e&e0opin, a *onne*tion #it" t"e inter&ie#er an$ respon$in, to 43estions effe*ti&e01 *an "e0p t"e r3n pro*ess s(oot"01 as #e00 as #e #i00 "a&e to $e&e0op a frien$01 an$ professiona0 report. MEANDERING ST LE INTERVIEW:-

T"e :*!#2*("#) +.4&* "#.*(,"*8 is. often 3se$ +1 ine/perien*e$ inter&ie#ers. T"e inter&ie#er re0ies on t"e inter&ie#ee to 0ea$ t"e $is*3ssion. T"e inter&ie#er (a1 start "is inter&ie# #it" a state(ents s3*" as ETe00 (e a+o3t 1o3rse0f.E :an$i$ates "a&e to 2no# a+o3t a$&anta,es. T"is t1pe of inter&ie# a00o#s a *an$i$ate to a**o((o$ate t"e inter&ie# in t"e #a1 t"at +est ser&es t"e *an$i$ate. :an$i$ate (3st re(e(+er to re(ain respe*tf30 of t"e "i,"er a3t"orit1 an$ not $o(inate t"e inter&ie#. TEAM CENTERED;9 If t"e inter&ie#er as2s 43estions a+o3t tea( #or2. so #e s"o30$ "a&e to $is*3ss a+o3t o3r *o((3ni*ation stren,t". e/p0ain s3**essf30 ,ro3p pro6e*t an$ fo*3s on tea( +3i0$in, s2i00s s3*" as en*o3ra,in, *o9#or2ers. s"arin, responsi+i0ities.

SITUATION INTERVIEW:In t"is inter&ie#. *an$i$ates (a1 +e as2e$ to ro0e p0a1. t"is is $one to re*o,ni-e spe*ifi* s2i00s. :an$i$ates *an +e ,i&en a pro+0e( an$ as2e$ for so03tion. W"en ans#erin, ro0e p0a1in, 43estions. so #e "a&e to fo*3s on inno&ati&e so03tion so it (i,"t +e testin, o3r a+i0it1 (eans "o# #e "an$0e *riti*a0 sit3ation #it" *0ients. HONEST AND PRACTICAL:An inter&ie#er *an as2 to $es*ri+e a+o3t o3r ,reatest #ea2ness. O3r approa*" to ans#er t"is 43estion *an (a2e o3r *"an*es to ,ettin, t"e 6o+. We "a&e to pro&i$e an "onest ans#er +e*a3se it *o30$ 0ea&e positi&e i(pa*t on t"e(.

CONCLUSION
)ro( t"e a+o&e $is*3ssion. #e sa1 t"at :o((3ni*ation is a nonstop pro*ess #"i*" is a part of %soft s2i00s' #"i*" is a &ita0 in,re$ient for s3**ess. In si(p0e ter(s. it is transfer of infor(ation +et#een peop0e for 3n$erstan$in, ea*" ot"er7s i$eas. E(p0o1(ent *o((3ni*ation in*03$es parti*ipatin, in an$ *on$3*tin, inter&ie#s. An inter&ie# is ,enera001 str3*t3re$ an$ re43ires +ot" t"e inter&ie#er an$ t"e inter&ie#ee. T"e1 fo00o# si(p0e steps s3*" as

1. Preparation 2. Meetin, fa*e to fa*e 3. E&a03ation 4. A*tion

efore fa*in, t"e inter&ie#. t"e *an$i$ate "as to prepare &ario3s for t"in,s 0i2e9

1. Gat"er infor(ation re0ate$ to *o(pan1 an$ a0so re0ate$ to 6o+ 2. Do a se0f SWOT ana01sis 3. Prepare ans#ers for *o((on01 as2e$ 43estions 4. P0an for "is appearan*e
A *o((3ni*ation approa*" to an inter&ie# is "e0pf30 in 6o+ orientation pro,ra(. It7s o3r responsi+i0it1 to se00 o3r s2i00s. pre&io3s e/perien*e an$ 43a0ifi*ation to t"e inter&ie#er in a frien$01 an$ *onfi$ent (anner. Sin*e an

inter&ie# in&o0&es ,i&in, an$ re*ei&in, infor(ation. #e #ant to (a2e s3re it7s not a one si$e$ *on&ersation. T"e "irin, (ana,er #i00 see 1o3 as re0ationa0 an$ approa*"a+0e. T"ere are $ifferent 2in$s of approa*"es #"i*" "e0p in (a2in, $e*ision. Effe*ti&e01 ans#erin, to inter&ie#er7s 43estions is a po#erf30 inter&ie#in, approa*". T"e t1pe of inter&ie# a00o#s a *an$i$ate to ,3i$e t"e inter&ie#er in t"e #a1 t"at +est ser&es t"e *an$i$ate. :o((3ni*ation approa*"es "e0p t"e inter&ie# f0o# s(oot"01 #it"o3t $ea$ si0en*e. It s"o30$ +e effe*ti&e at 63$,in, *"ara*ter. inte00i,en*e. D3rin, t"e inter&ie#. t"e *an$i$ate (3st 3se &ario3s approa*"es to *o((3ni*ate #it" t"e inter&ie#er. He s"o30$ pa1 attention to t"e fo00o#in, t"in,s 8

1. Openin, an$ *0osin, for(a0ities 2. He s"o30$ 3se "is +o$1 0an,3a,e *orre*t01 3. Tr1 to *reate an intera*ti&e session an$ a t#o #a1 pro*ess 4. He s"o30$ a$$ress a00 t"e inter&ie#ers in a ,ro3p inter&ie# 5. He s"o30$ s"o# "onest1 an$ "3(i0it1 6. He s"o30$ ,i&e positi&e ans#ers to t"e inter&ie#er
After t"e inter&ie#. t"e *an$i$ate (3st assess "is perfor(an*e an$ ta2e a*tions an$ sen$ t"an2 1o3 0etters to t"e inter&ie#er.

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