Businessroleplay

www.autoenglish.org WrittenbyBobWilsonRobertCliffordMcNairWilson2009
1
AnswerPhone
OBJECTIVE: Practiseleavingvoicemailmessages
PLAYERS: 2+
MATERIALS: Scoresheet(page2ofthisdocument)
messagecards(page3ofthisdocument)
DURATION:
~ 20mins
RULES
Theplayersshouldusetheirowndetailsandrealnames
Thegameconsistsofrounds
Round1 wPlayerAisthecallerinround1andtakesamessagecardandreadsit.
wPlayerBisthescorerandtakesthemessagecardfromPlayerAandreadsit.
wPlayerAphonesandleavesavoicemailmessage
wPlayerBscoresAusingthescoresheetonpage2ofthisdocument.
wPlayerBnowreadsoutthecardtoalltheclassandannouncesAsscorewithexplanations
Round2 wAnotherplayertakesacard,readsitandpassesittoanotherstudentwhowillscore.Andsoon.
Endgame wWheneachplayerhasleftamessage,thetotalscoresarecalculatedtofindthewinner.
Businessroleplay
www.autoenglish.org WrittenbyBobWilsonRobertCliffordMcNairWilson2009
2
AnswerPhoneScoreCard
INSTRUCTIONS
Scoreplayersontheirabilitytoleavevoicemailmessages
Names A B C D
........................ ........................ ........................ ........................
Hasthecallerincluded:
Name(1pt)
5 5 5 5
Reasonforcall(13pts)
5 5 5 5
Actionnecessary(13pts)
5 5 5 5
ContactDetails(13pts)
5 5 5 5
Useofstandardexpressions?(15pts)
5 5 5 5
Comprehensibility(15pts)
5 5 5 5
TOTAL
Names E F G H
........................ ........................ ........................ ........................
Hasthecallerincluded:
Name(1pt)
5 5 5 5
Reasonforcall(13pts)
5 5 5 5
Actionnecessary(13pts)
5 5 5 5
ContactDetails(13pts)
5 5 5 5
Useofstandardexpressions?(15pts)
5 5 5 5
Comprehensibility(15pts)
5 5 5 5
TOTAL
Businessroleplay
www.autoenglish.org WrittenbyBobWilsonRobertCliffordMcNairWilson2009
3
VoicemailCards
Reasonforcall: Youphonethephotographersoffice.
Yousayyouareworriedbecauseyou
haventheardanythingfor3weeks.
Actionnecessary: Youaskthemtophoneyouurgently.
Reasonforcall: YouareinMonteCarloandyourbank
cardisfaulty.Youcallyourbank.
Actionnecessary: Youneedthemtocallbackimmediately
withadvice.
Reasonforcall: Youcallasupplier.Thegoodsyouhave
justreceivedaredamaged,andyou
haveordersofthesegoodspending
urgently.
Actionnecessary: You needtospeaktosomeonein
chargeby5pmatthelatest.
Reasonforcall: YoucantmakeameetinginMadridfor
thisFriday.Askyourclientifthe
followingTuesdaywouldbeokay.
Actionnecessary: Youwouldlikeananswerby10am
tomorrow.
Reason forcall: Thecontact number youleftonyourlast
messagewaswrong.Correctthe
numberusingyourrealone.
Actionnecessary: Youneedconfirmationthatthemessage
wasreceivedandunderstood.
Reasonforcall: Yougavethewrongaddressonyourlast
voicemailmessage.ItwasNo.117
OxfordSt.
Actionnecessary: Youneedconfirmationthatthemessage
wasreceivedandunderstood.
Reasonforcall: Youneedtochangetomorrowsmeeting
from10to11:30 amintheconference
roomwiththeCFO.
Action necessary: Youneedconfirmationthatthemessage
gotthroughtotheCFOandyouneedit
withinthenexttwohours.
Reasonforcall:
Actionnecessary: