JAMES BUOL 736 Dickens Ave Glendale Heights, IL 60139 Cell: 630-800-0152 Z1695418@students.niu.

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SUMMARY OF QUALIFICATIONS

Top performer with exceptional interpersonal, communication and public relations skills that allow the development of strong rapport with individuals on all levels. Outstanding record of achievement coupled with the ability to build and direct business objectives through leadership, creativity, analyzing and resolving problems and developing and instituting the needed procedures and responses. Results oriented, highly motivated to succeed. Experienced in supervising up to 40 subordinates while enforcing and insuring compliance with policies and procedures. Trained and evaluated staff, providing feedback for performance evaluations. Organized schedules to enhance time efficiency. Coordinated budgetary requirements at weekly meetings. Consistently demonstrated effectiveness in problem evaluation coupled with the ability to generate and implement effective solutions. Solid experience in the development and administration of annual budgets, cost containment, purchasing and inventory control. Prepared presentations and represented the organization during speaking engagements and recruiting events at local schools and communities to promote strong community relations and increase recruitment. Instituted strong networking capabilities to attract new participants and retain current personnel. Prior experience as a sales associate for small businesses in the construction and automotive industries. Developed new customer accounts while maintain contact with and expanding service to current customers

OFFICE ADMINISTRATION

OPERATIONS

PUBLIC RELATIONS

SALES

CUSTOMER SERVICE

Strong communication skills to understand customer needs and provide exceptional results. Experienced in dealing with a wide variety of ethnicities and cultures Track record of successfully dealing with difficult personalities to resolve dissatisfaction Speaks conversational Spanish

FOREIGN LANGUAGE

EMPLOYMENT HISTORY

Adjunct Professor, Department of Military Science, Illinois State University, Normal , IL, Oct 2009 Dec 2013 Recruiting and Retention Manager, Illinois Army National Guard, Bloomington IL, June 2006-Sept 2009 Infantryman, Illinois Army National Guard, Iraq, December 2004 - May 2006 Sales Associate, JB Midwest Enterprises, Normal, IL, August 1997 Nov 2004 Light Wheeled Vehicle Mechanic, U.S. Army, Germany, July 1993-July 1997

EDUCATION

Bachelor of Science, Political Science, Illinois State University, Normal, IL, 2012 Continuing Studies, Health Science (Pre-Physical Therapy), Northern Illinois University, Jan 2014present