Lean the Process Flow is an advanced, enterprise-level lean course that provides a structured approach to the definition, analysis and improvement of processes. This course offers the meat and potatoes techniques-- including process flow mapping, bill-of-activity structures, lean production cell design, standard workflow, and workstation design--for designing processes without waste. Companies that apply the concepts in this course will:
Master a step-by-step approach to lean process design in both manufacturing and service processes, Optimize flow of work, Reduce expensive inventory levels, Eliminate non-value-added steps in the production process, Avoid overstaffing and overproduction, Shorten lead times and reduce customer wait time, Create a clean, safe showplace of a work environment, Build a strong foundation for continuous improvement, Reduce costs associated with rework, scrap, and equipment downtime, Develop standardized, best-method training guides for new employees, and Provide consistent quality.
Specifically, participants who successfully complete the course will know how to: Create current and future process flow maps Baseline the process Identify and evaluate the aspects of lean process design Learn to manage the deployment of the 5 Star Lean Toolsets (Teamwork, Flow, Pull, Quality and Equipment)
Duration: Five days
Dates: April 25 - 29, 2005 Register todayClass size is limited!
Location: Knoxville, Tennessee
Tuition: $3,950 per person (includes meals and lodging)
Who Should Attend:
If you would like to help your company produce more product, in less time, and at higher quality than ever before, YOU should attend this course--or make sure the appropriate operations personnel register immediately!
Lean the Process Flow is designed for operations personnel, including plant managers, production managers, department managers, and section chiefs in administrative and manufacturing processes. The course also is ideally suited for manufacturing engineers and persons involved in technical process support disciplines. Moreover, within service industries, anyone who deals with processese.g., a bank manager or and insurance sales managerwill find the course extremely beneficial.
Large companies who are implementing lean throughout the entire enterprise should train numerous operational personnel in Lean the Process Flow. Graduates of the Lean the Process Flow advanced course serve as Champions of deployment at their specific work sites. Champions advance the dissemination of the lean culture by managing the work of a number of Skill Coaches who execute various toolsets throughout the system. In other words, Champions are the architects of lean transformation: they understand lean process design and deployment, and they utilize Skill Coaches to implement their designs.
Moreover, Lean the Process Flow is part of the training material designed for those who wish to earn an Enterprise Black Belt. The Enterprise Black Belt Certification is designed for people who have functional roles at the site, business unit, or corporate level and wish to assist a business unit as it goes through a Lean Enterprise transformation. The Enterprise Black Belt is the logical next step for lean or six sigma Black Belts. For more information about the requirements for Enterprise Black Belt Certification, please contact the Greenwood Lean Enterprise Center.
Course Outline:
I. Baseline Analysis: Learn how to conduct a baseline analysis of the current process in preparation for creating the lean process design. The baseline includes: A. Product Anatomy B. Process Structure C. Process Flow Mapping D. Process Analysis E. Process Cost Analysis
II. Lean Process Design: Learn how to design lean processes that can provide a wide variety of products (goods & services) of the highest quality, in less time and at a lower cost than anyone else worldwide. Learn the advanced level techniquest to:
A. Establish Flow Paths (maps & designs) B. Establish Point of Use (people, equipment, materials and information). C. Establish pull (in process, linked process, and materials) D. Establish a visual factory with built in quality E. Learn how to build to demand (rate, mix, variation, cycle, and configuration) F. Learn how to schedule, execute and manage lean process for complex, mixed-model situations
Faculty:
The programs of the Greenwood Lean Enterprise Center are co-sponsored by the University of Tennessee Center for Executive Education and Lean Works, Inc. Faculty of the University of Tennessee and Lean Works facilitators are experienced in implementing lean worldwide in numerous, diverse industries such as the following:
Continuous Process Industries Carpet and paper mills Cheese processing equipment Rubber roofing and waterproofing products Rubber automotive brake seals
Manufacturing Heating, air conditioning, and refrigeration Aircraft Electrical power distribution equipment, controls, and electrical components Lawn and garden equipment Automotive equipment and systems Transportation and construction equipment Injection molded plastics Fire safety and piping systems Investment castings
Remanufacturing (Repair and Overhaul) Aircraft engines, airframes and materials Compressors
Engineer to Order Special isolation equipment and barrier systems Specialized food processing equipment
Service Industries Hospitals Medical service providers Transportation and Distribution
Dr. Tom Greenwood currently serves as Executive in Residence with the University of Tennessee center that bears his name in recognition of his contributions to lean knowledge and training. Also, Dr. Greenwood is President of Lean Works, Inc. In addition to a career as an academician at
the University of Tennesseewhere he founded the Lean Enterprise Design InstituteDr. Greenwood has served in a variety of manufacturing positions, including materials management, plant operations, and as the Director of Global Manufacturing Systems for United Technologies- Carrier Corp. where he was responsible for the implementation and improvement of lean product delivery systems for more than sixty plants worldwide. His workshops on lean concepts have been taught to over 10,000 managers and implemented in 28 countries. More than 150 business units from Fortune 500 companies have transformed their businesses using Dr. Greenwoods Lean Implementation System methodology. Dr. Greenwood has published articles in both academic and trade journals on implementation strategies for deploying lean production concepts and using activity-based models to improve business processes. He is a member of the Society of Manufacturing Engineers and the Production and Operations Management Society and is a former Director at Large for the Institute of Industrial Engineers. He received his Ph.D. in industrial engineering from the University of Tennessee.
Facilities:
Classes are held in the executive classrooms at the University of Tennessee Center for Executive Education. These facilities are designed to promote group interaction in an environment conducive to applied discussions, feedback and the development of relational networks that frequently continue well beyond the on-campus experience.
Accommodations are single-occupancy rooms at the nearby Knoxville Hilton Hotel. Transportation from the hotel to the Center and to dining is provided. Contact:
For more information on this or any Advanced Lean Course, please contact:
Rhonda Barton or Judy Snow Associate Director Program Coordinator
Center for Executive Education College of Business Administration The University of Tennessee 708 Stokely Management Center Knoxville, TN 37996-0575
The Greenwood Lean Enterprise Center offers four advanced, enterprise-level courses designed to help organizations apply lean across the entire value chain, from supply to the end customer. In addition to Lean the Process Flow, the Greenwood Lean Enterprise Center also offers:
Go Configure to Demand (applying lean to Sales, Marketing, and Design) Rate-Based Operations Planning (applying lean to Planning) Establish Pull from Customer Through Supply (applying lean to Supply Logistics)
It is strongly recommended that companies send representatives to each of these advanced courses in order to build a fully functioning, fully trained Enterprise Implementation Team whose expertise spans the entire product/service delivery system.