Westgate Owners Guide Provides Tips for Using Timeshares

2010-2011
EDITION
OWNERS GUIDE
How To Contact Us
Call Us:
Toll-Free: 1-800-925-9999

Local: 407-355-1105
Monday - Thursday 8 a.m. - Midnight
Friday 8 a.m. - 10 p.m.
Saturday 9 a.m. - 8 p.m.
Sunday 9 a.m. - 5 p.m.
Eastern Standard Time. Hours subject to change.
Visit Us Online:
www.westgateresorts.com
Write Us:
WESTGATE RESORTS
1-800-925-9999 www.westgateresorts.com
WIN 69093
2801 Old Winter Garden Road

Ocoee, FL 34761
Table of Contents
How To Use Your Timeshare . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Come Home To Your Westgate Resort . . . . . . . . . . . . . . . . . . . . . . . . 8
Online Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Online Account Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Westgate Telesales . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Westgate Town Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Westgate Vacation Villas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Westgate Towers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Westgate Leisure Resort . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Westgate Maingate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Westgate Lakes Resort & Spa . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
The Reserve at Westgate Lakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Westgate Palace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Westgate Blue Tree Resort at Lake Buena Vista . . . . . . . . . . . . . . . . . 26
Westgate River Ranch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Westgate Miami Beach . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Westgate South Beach . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Harbour Beach Resort . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Westgate Myrtle Beach Resort & Spa . . . . . . . . . . . . . . . . . . . . . . . . 31
Westgate Historic Williamsburg . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Westgate Smoky Mountain Resort & Spa . . . . . . . . . . . . . . . . . . . . . 33
Westgate Tunica Resort . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Westgate Loggers Pointe and Westgate Cedar Ridge . . . . . . . . . . . . 35
Westgate Branson Woods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Westgate Branson Lakes at Emerald Pointe . . . . . . . . . . . . . . . . . . . . 37
Westgate Painted Mountain Country Club . . . . . . . . . . . . . . . . . . . . 38
Westgate Park City Resort & Spa . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Westgate Flamingo Bay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Planet Hollywood Towers by Westgate . . . . . . . . . . . . . . . . . . . . . . . 41
Club Orlando and The Seasons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Owner Referral Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Travel Insurance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Developer Exchange . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Resort Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Westgate Resorts Foundation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
How To Use Your Timeshare

USE IT YOURSELF
Planning to visit your
home resort?
1. For floating week owners, call
1-800-925-9999 and request a
reservation for your preferred travel
dates. Remember, we want to ensure
you have the opportunity to come
home to your resort when it is best
for you, so please call ahead since
requests are honored on a first-come,
first-served basis.
2. If you own a fixed week and will be traveling during your scheduled week, simply call
1-800-925-9999 and a vacation consultant will be more than happy to assist you in
finalizing your vacation plans. You may also confirm your reservation on line at
www.westgateresorts.com.
EXCHANGE
You have two options:

1. Stay at your home resort at a time
other than your scheduled week or stay
at another Westgate property
by doing a Developer Exchange.
Just tell us when you would like
to visit.*
1-800-925-9999
2. Exchange your week through
Interval International and travel the
world. Please contact us at
1-800-925-9999 and we will be
more than happy to assist you.

*Applicable fees may apply. Based on availability.
How To Use Your Timeshare

(continued)
Its as easy as picking up the phone or sending an

e-mail to let us know youre coming. And if you want
to exchange your week, either for a different Westgate
week or through Interval International, well walk you
through the process.
Helpful Tips
Check-in days vary, depending on the resort.
Because we want to give you the greatest
opportunity to obtain what your family needs for your vacation plans, please call
(1-800-925-9999) and confirm at least 6 months in advance of your desired visit.
If your vacation needs have changed, please refer to pages 44 and 45.
Would you like to come back to your home resort at a time other than the week you own?
Or would you like to try another Westgate Resort? Contact us (1-800-925-9999) and
mention you would like to do a Developer Exchange and well do the rest!
To enjoy usage of your villa, please make sure all annual fees associated with the occupancy
year of deposit are current prior to your arrival.
If you own a lock-off villa, please read the Lock-Off Info listed on the respective
Resort Information Page in this booklet. This will help you get the most out of your
Westgate Resorts ownership. Use only the part of your villa you need and deposit the rest
for future use!
Check-in begins at 4 p.m. Contact us (1-800-9259999) if youll be arriving late, or if you have special
needs such as a highchair or crib.
Deposits required at check-in: $50 hold placed on a
major credit or debit card (the release of this hold may
take longer if using a debit card), or $200 cash deposit
if the owner/guest does not have a credit/debit card.
If you are giving your villa to a friend or relative as
a gift to use, it is important to call us (1-800-9259999) at least 60 days in advance of arrival and let
us know. This will ensure your guests check-in is as
smooth as possible.
Planning on traveling the world? To exchange your week with Interval International or any
other exchange company, payment of the annual fees associated with the occupancy year of
deposit is required.
Frequently Asked Questions

1. Q.
A.

How do I reserve my floating week?

When making your vacation plans, be sure to request your reservation(s) according to your resorts
floating plan. Details of these plans can be found in the Public Offering Statement that governs your
ownership. Floating plan reservations are always on a first-come, first-served availability restricted to
the season of ownership. We strongly suggest not purchasing airline tickets, if needed, until confirming
your reservation. You may visit www.westgateresorts.com for more information.
2. Q. Can I travel in a higher season or to a larger villa than the one I own?
A. Yes. Upgrades are subject to availability, and applicable villa upgrade fees will apply. Please call
1-800-925-9999 to discuss vacationing options with one of our consultants.
3. Q.
A.

Can I split my usage into reservations of less than seven nights?

Several of Westgate Resorts floating plans allow for split week usage. This allows owners to request
two stays, one for three nights and one for four nights. There are restrictions on which days may be
requested. To see if your resort offers a split week usage plan, refer to the resort information page in
this Owners Guide.
4. Q. How can I be assured of getting the reservation I want?

A. Fixed week owners are guaranteed the week they own. Floating week owners are encouraged to call
1-800-925-9999 eleven (11) months in advance for the largest variety of vacationing options. If you
would like to become a fixed week owner please contact a Westgate Telesales Team Member at
1-800-651-7606.
5. Q. If I need a few additional nights, can I rent them and stay in the same villa?
A. If we are not expecting another owner in the villa you are occupying, there is the possibility that you
can stay in the same villa for the extra nights. Please call 1-800-925-9999 to discuss options with one
of our consultants or visit westgatedestinations.com to find the owner discounted rental rate.
6. Q. If I send a guest for my reservations, do they receive the same privileges that I would?
A. Owners privileges are exclusively for owners. If you have people traveling with you, they will receive
your same privileges.
7. Q.
A.

When is the HOA fee due?

We encourage you to pay your HOA fee upon receipt. To avoid late fees, payments must be received
no later than January 2nd of the year being billed. Complete information is included in the invoice(s)
mailed. If you wish to deposit with Interval International or any other exchange or you would like to
make a Developer Exchange, all fees must be paid prior to the due date. To use a confirmed
reservation, a Float Week owner must pay all HOA fees by the collection due date each
calendar year or by thirty (30) days prior to check-in, whichever occurs earlier. Any reservation
confirmed prior to the due date will be subject to cancellation if the owner does not pay the fees by
the due date.
8. Q. Can I make my mortgage and HOA payments online?

A. Yes. Visit www.westgateresorts.com and proceed to the Westgate Owners section. Choose Make
Payment and enter all required information.
Frequently Asked Questions

(continued)
9. Q. Can I change which day of the week I am scheduled to check-in?

A. At resorts utilizing the fixed week plan, owners have a designated check-in day assigned. Under this
plan, if you wish to travel the same week but arrive on a different day, it would require an exchange
request and the payment of a Developer Exchange fee. At resorts utilizing the floating plan, both float
and fixed week owners have flexibility on check-in days according to availability. Please refer to your
resorts Public Offering Statement or contact us at 1-800-925-9999 for more information.
10. Q. Can I exchange my week with Interval International?
A. Yes. Please call us at 1-800-925-9999 and we will assist you in your vacationing options.
11. Q. Can I deposit / exchange a future year s reservation?
A. Yes. Please call 1-800-925-9999 to discuss your vacationing options.
12. Q. Why do I have to pay an exchange fee at my home resort?
A. Any time you change the dates of a fixed week or resort location of occupancy, you are required to
pay a Developer Exchange fee. This is a service provided through the CFI Resorts Management
Company; it is not part of the Association or purchase agreement. This information is included in your
Acknowledgement of Representations found in your contract documentation.
13. Q. Can I confirm my fixed week usage right online?
A. Yes, visit www.westgateresorts.com and visit the owners section.
14. Q. I need a larger villa because my family has grown.
A. Please contact our Telesales department at 1-800-651-7606 and they will give you information on how
to upgrade to a larger villa to accommodate your needs.
For any other questions, please contact us
1-800-925-9999
Celebrating
30
Years!
Online Account Management System

The following can be completed through our
On Line Account Management System
General User Account Maintenance
Create an OAM user account with a unique username, password, security word, and associate it with
an existing Westgate account number.
Add additional Westgate account numbers to OAM user account.
Edit OAM username, password, and security word for an OAM user account.
Reset forgotten password for an OAM user account.
Update primary contact information for a Westgate account number.
Reservation Management
View reservation details for fixed reservations.
Confirm fixed week reservations.
Send a guest for fixed week reservations.
Deposit fixed week reservations.
Open request to bank or exchange fixed week reservations.
Display and print reservation confirmation letter for fixed reservations.
Financial (Mortgage / HOA)
View account summary containing Mortgage and HOA fee balances, amounts due, and other minor
summary information for each Westgate account number.
View real-time updated versions of HOA fee statement.
Pay Mortgage and HOA fee bills with credit cards, debit cards, and bank accounts.
Schedule future payments for Mortgage and HOA fee bills.
View all scheduled and automatic payments in a single upcoming payments section so owners can
easily see when each of the payments will be processed.
View HOA documents and Presidents letter for the property the Westgate account number is
associated with.
Miscellaneous
View owners guide.
Log into the WestgateRewards.com web site for a Westgate account number.
Automatically log owner out of web site after a certain time period of inactivity.
Coming Soon
Set e-notification preferences for an OAM user account and receive Mortgage, HOA, and Reservation
information via email for the Westgate account number(s) associated with the OAM user account.
Come Home
to your
Westgate resorT
Westgate Town Center

Kissimmee, Florida (Page 18)
Westgate Vacation Villas

Westgate Towers
Westgate Leisure Resort

Orlando, Florida (Page 21)
Westgate Maingate
Westgate Lakes Resort & Spa

Westgate Palace
Westgate Blue Tree Resort at Lake Buena Vista

Lake Buena Vista, Florida (Page 26)
Westgate River Ranch

River Ranch, Florida (Page 27)
Westgate Miami Beach

Miami Beach, Florida (Page 28)
Westgate South Beach

Miami Beach, Florida (Page 29)
Harbour Beach Resort

Daytona Beach, Florida (Page 30)
Westgate Myrtle Beach Resort & Spa

Myrtle Beach, South Carolina (Page 31)
Westgate Historic Williamsburg

Williamsburg, Virginia (Page 32)
Westgate Smoky Mountain Resort & Spa

Gatlinburg, Tennessee (Page 33)
Westgate Tunica Resort

Robinsonville, Mississippi (Page 34)
Westgate Branson Woods

Branson, Missouri (Page 36)
Westgate Branson Lakes at Emerald Pointe

Hollister, Missouri (Page 37)
Westgate Painted Mountain Country Club

Mesa, Arizona (Page 38)
Westgate Park City Resort & Spa

Park City, Utah (Page 39)
Westgate Flamingo Bay

Las Vegas, Nevada (Page 40)
Planet Hollywood Towers a Westgate Resort

Las Vegas, Nevada (Page 41)
10
WESTGATE ONLINE SERVICES

Westgate Service Desk

Visit our online ser vice area at www.westgateresorts.com where you can
place ser vice requests for the following areas:

Payment Information
Area Information
Reservation Information
Payment Coupon Books
HOA Fee Information
Owner Rewards
Changes in Personal Information
You can also place ser vice requests for any other needs you may have. One of our
Owner Relations Team Members will be happy to assist you.
11
Westgate Online Services

(continued)

To access SERVICE DESK, please select the link:
You will need to provide the following information
so our friendly Owner Relations Team Member can
assist you.
FIRST NAME:
LAST NAME:
ACCOUNT NUMBER:
Note: Account number must match the first and
last name on the account. If they do not match, you
will need to call 1-800-925-9999 where an Owner
Relations Team Member will be happy to assist you.
EMAIL ADDRESS:
Note: Email address is used for
communication purposes only.
SUBJECT:
is a drop down menu that will
allow you to select the type of
service you are requesting.
DESCRIPTION:
Please be as descriptive as
possible. Example: When
requesting reservations, please
include resort name, arrival date,
departure date, and the number
of bedrooms. This information will
help us expedite your request.
12

(continued)
Once you have completed and submitted your request, please write your request
number down. This number is useful when corresponding via email, when calling in to
follow-up on the request, or when pulling up the request via the internet.
Tracking Your Request
To TRACK YOUR REQUEST, please select the link:
The Service Tracker form will appear. You will need to have
the email address and the tracking number you used to create
the request.
13

(continued)
The request detail form displays the following information:

ISSUE NUMBER:
Same as the Tracking Number.
ACCOUNT NUMBER:
PHONE NUMBER:
This is the phone number we have on file with your account.
TRACKING NUMBER:
Same as the Issue Number.
STATUS:
This displays the status the Request is in. Example: Open, Closed, Researching, In Progress.
ASSIGNED TO:
Which group the issue is assigned to.
LAST ACTIVITY DATE:
This lets you know when the last comment or action was completed on your request.
ISSUE DESCRIPTION:
Displays the description you wrote when you created the request.
Note: Your description may be changed by the Owner Relations Team Member to add clarity to your
request and speed up processing.
14
Online Account Management

Our New Online Services Enable You to Manage Your Account
MAKING PAYMENTS/ACCESSING YOUR ACCOUNT

Go to www.westgateresorts.com
Click on Westgate Owners
The first time you visit the Online Account Management section of
www.westgateresorts.com, you will need to create a login by clicking on the Register Now
link. Follow the instructions for registering
your account. You will need your Westgate
Account number and one of the following:
Internet Access Code (located at the
bottom of your HOA fee Statement)
Building, Villa, Week
Social Security Number
Once your login is created, you will be
able to access the Online Account
Management section conveniently using
your email address and password
The following services are currently available in the Owner Account Management section:
HOA FEE ONLINE PAYMENTS

Make a one-time HOA fee
payment or schedule future payments
Set up Direct Debit from a checking or
savings account

Set up Auto Payment from a credit card
View your current HOA fee balance
View your HOA budget and notes
Change your mailing address
ONLINE MORTGAGE PAYMENTS

Make a one-time mortgage payment from a checking/savings account or a credit card.
15
Online Account Management

(continued)
OWNER REFERRAL PROGRAM

This section offers the following to assist
the owners with using the referral program
to its fullest:
Pre-Register your referrals
Redeem your rewards
Access marketing materials
Online tools
Owner Rewards Card
Q & A Section
FIXED WEEK RESERVATION

SYSTEM
This section allows fixed week owners to:
Check the status of your week
Verify your check in / check out dates
Confirm your week
Send a guest
Request a Developer Exchange
Request a II deposit
Westgate will be continuously updating the Owner Account Management section

to include many other valuable services, including mortgage information, online
reservations, and much more. Check back soon for updates to the website.
16
Westgate Telesales
Enhancing Your Vacation Experience

HAVE YOUR VACATION NEEDS GROWN?
Consider upgrading to a larger villa.
WOULD YOU LIKE TO SPEND MORE TIME

ON VACATION?
Add another week at your favorite
Westgate Resort.
Times change. Families grow. Life gets better.
Make sure your vacation experiences change for the better, too!
Just call a professional Westgate Telesales Team
Member and youll be amazed and delighted at the
possibilities available to you!
1-800-651-7606
17
2770 Old Lake Wilson Road

Kissimmee, FL 34747
Season
Weeks
Fixed (Special Event Weeks)

All*
Value*
Split Week Usage Plan
6, 7, 14, 15, 26, 51, 52

1-5, 8-13, 16-25, 27-50
Not Applicable
YES, 3 night minimum
11 months prior to the requested
travel dates
Reservation Window
*Float plan disclosure - see glossary for explanation.
Sleeping Capacity
Villa
Sleeps
1-Bedroom Standard............................................................................................................................................ 4
1-Bedroom Deluxe............................................................................................................................................... 4
2-Bedroom Grand................................................................................................................................................. 4
2-Bedroom................................................................................................................................................................. 6
2-Bedroom Deluxe............................................................................................................................................... 6
2-Bedroom Deluxe Lock-off............................................................................................................................ 6
2-Bedroom Grand Lock-off.............................................................................................................................. 8
3-Bedroom Standard Lock-off.......................................................................................................................12
4-Bedroom Grand Lock-off.............................................................................................................................16
5-Bedroom Lock-off............................................................................................................................................20
Trades
4
4
4
4
6
6
6
8
10
14
20
For reservation assistance, please call

1-800-925-9999 or 407-355-1105
18
2770 Old Lake Wilson Road

Kissimmee, FL 34747
Season
Weeks
Fixed
All*
Value
6, 7, 14-15, 26, 51-52

1-5, 8-13, 16-25, 27-50
Not Applicable
travel dates
Reservation Window
Float plan change 9/2/09.
Lock-off info:
The 2-Bedroom Villa ( IIA, IIB, VVC and VVE)

I One week in a 2-Bedroom villa.

II One week in a 1-Bedroom villa and one week in a studio/efficiency. (2 total weeks)
Sleeping Capacity
Villa
Sleeps
1-Bedroom Deluxe............................................................................................................................................... 4
2-Bedroom Deluxe............................................................................................................................................... 6
2-Bedroom Deluxe............................................................................................................................................... 8
2-Bedroom Loft......................................................................................................................................................10
2-Bedroom Deluxe Loft....................................................................................................................................10

1-800-925-9999 or 407-355-1105
19
Trades
4
4
6
6
6
8
8
7600 U.S. 192 West

Kissimmee, FL 34747
Season
Weeks
Fixed (Special Event Weeks)*

All*
Value*
Reservation Window
6, 7, 14, 15, 26, 51, 52

1-5, 8-13, 16-25, 27-50
Not Applicable
Yes, 3 night minimum
Not Applicable
Lock-off info:
The 2-Bedroom Lock-off Villa


II One week in a 1-Bedroom villa and one week in a studio/efficiency. (2 total weeks)
Sleeping Capacity
Villa
Sleeps
Efficiency...................................................................................................................................................................... 4
2-Bedroom Deluxe Lock-off............................................................................................................................ 8
Trades
4
4
6
6

1-800-925-9999 or 407-355-1105
20
6950 Villa De Costa Drive

Orlando, FL 32821
RVS Phase I
Season
Weeks
1
2
3
1-15, 51, 52
16-32
33-50
travel dates
Reservation Window
Westgate RVS Phase II
Season
Weeks

All*
Value*
6, 7, 14, 15, 26, 51, 52

1-5, 8-13, 16-25, 27-50
Not applicable
travel dates
Reservation Window
* Float plan disclosure - see glossary for explanation.
Sleeping Capacity
Villa
Sleeps
1-Bedroom................................................................................................................................................................. 4
2-Bedroom................................................................................................................................................................. 6
21

1-800-925-9999 or 407-355-1105
Trades
4
6
7470 U.S. 192 West

Kissimmee, FL 34747
Season
Weeks

All*
Value*
6, 7, 14, 15, 26, 51, 52

5, 8-13, 21-25, 27-34, 47
1-4, 16-20, 35-46, 48-50
travel dates
Reservation Window
Sleeping Capacity
Villa
Sleeps
Efficiency...................................................................................................................................................................... 4
1-Bedroom Deluxe............................................................................................................................................... 4
2-Bedroom Lock-off............................................................................................................................................. 8
Trades
2
4
6
Resort Under Construction

1-800-925-9999 or 407-355-1105
22
10000 Turkey Lake Road

Orlando, FL 32819
Season
Weeks

All*
Value*
6, 7, 14, 15, 26, 51, 52

1-5, 8-13, 16-25, 27-50
Not Applicable
travel dates
Reservation Window
Sleeping Capacity
Villa
Sleeps
1-Bedroom Deluxe............................................................................................................................................... 4
2-Bedroom Lock-off............................................................................................................................................. 6
2-Bedroom Grand Lock-off.............................................................................................................................. 8
3-Bedroom Standard Lock-off.......................................................................................................................12
4-Bedroom Grand Villa Lock-off...................................................................................................................16
4-Bedroom Platinum Lock-off........................................................................................................................16

1-800-925-9999 or 407-355-1105
23
Trades
4
4
6
6
8
10
14
20
The
Reserve at
Palm Park Way

Orlando, FL 32819
Season
Weeks

All*
Value*
6, 7, 14, 15, 26, 51, 52

5, 8-13, 21-25, 27-34, 47
1-4, 16-20, 35-46, 48-50
travel dates
Reservation Window
Sleeping Capacity
Villa
Sleeps
1-Bedroom Deluxe............................................................................................................................................... 4
2-Bedroom Lock-off............................................................................................................................................. 8
3-Bedroom Lock-off............................................................................................................................................12
4-Bedroom Lock-off............................................................................................................................................16
5 Bedroom Lock-off.............................................................................................................................................20
Trades
4
4
8
12
16
20

1-800-925-9999 or 407-355-1105
24
6145 Carrier Drive

Orlando, FL 32819
Season
Weeks

All*
Value*
6, 7, 14, 15, 26, 51, 52

1-5, 8-13, 16-25, 27-50
Not Applicable
travel dates
Reservation Window
Float plan change 8/14/09.
Sleeping Capacity
Villa
Sleeps
2-Bedroom Deluxe............................................................................................................................................... 6

1-800-925-9999 or 407-355-1105
25
Trades
6
6
12007 Cypress Run Road

Lake Buena Vista, FL 32836
Season
Weeks

All*
Value*
6, 7, 14, 15, 26, 51, 52

5, 8-13, 21-25, 27-34, 47
1-4, 16-20, 35-46, 48-50
travel dates
Reservation Window
Sleeping Capacity
Villa
Sleeps
1-Bedroom Executive.......................................................................................................................................4
2-Bedroom Executive.......................................................................................................................................6
2-Bedroom Deluxe............................................................................................................................................6
Trades
4
6
6
Blue Tree Resort has two phases:

1 - Owners at Westgate Blue Tree Resort, please call 1-800-925-9999 or
407-355-1105 for reservation assistance.
2 - Owners at Blue Tree Resort at Lake Buena Vista, please call 1-800-238-6014
or 407-238-6000 for reservation assistance as Westgate does not manage the HOA.
26
3200 River Ranch Blvd.

River Ranch, FL 33867
Season
Weeks
Fixed* (Special Event Weeks)

All*
Value*
7, 14, 15, 26, 51, 52

1-6, 8-13, 16, 17, 25, 27-35, 46-48
18-24, 36-45, 49-50
11 months prior to the requested travel
dates
Reservation Window
Lock-off info:
The 2-Bedroom Villa


II One week in a 1-Bedroom villa and one week in a Studio/Efficiency. (2 total weeks)
Sleeping Capacity
Villa
Sleeps
2-Bedroom Standard Lock-off.....................................................................................................................8
2-Bedroom Deluxe Lock-off.........................................................................................................................8

1-800-925-9999 or 407-355-1105
27
Trades
6
8
16701 Collins Avenue

Miami Beach, FL 33160
Season
Weeks
Fixed*
All*
Value*
5-8, 26, 27
1-4, 9-12, 23-25, 28-35, 51, 52
13-22, 36-50
Not Applicable
travel dates
Reservation Window
*Owners who purchased prior to the floating plan being established, own fixed weeks.
Please refer to your contract to determine your type of ownership.
Sleeping Capacity
Villa
Sleeps
1-Bedroom..............................................................................................................................................................4
2-Bedroom..............................................................................................................................................................6
Trades
4
6
Westgate Miami Beach owners with mortgage service requests,

please call 1-888-999-0101
Westgate Miami Beach owners with maintenance/tax service requests or reservation and
exchange requests must contact their independent association at
(305) 940-9933 or www.NewportHOA.com
28
3611 Collins Avenue

Miami Beach, FL 33140
Season
Weeks
Fixed
All*
Value*
5-8, 26, 27
14, 912, 2325, 2835, 51, 52
1322, 3650
travel dates
Reservation Window
Sleeping Capacity
Villa
Sleeps
1-Bedroom Deluxe............................................................................................................................................4
2-Bedroom Standard.........................................................................................................................................6
2-Bedroom Deluxe............................................................................................................................................6

1-800-925-9999 or 407-355-1105
29
Trades
2
4
4
701 South Atlantic Avenue

Daytona Beach, FL 32118
Season
Weeks

All
Value
6, 7, 9, 26
8, 1015, 2125, 2735, 42, 47, 51, 52
1-5, 16-20, 36-41, 43-46, 48-50
11 months prior to the requested travel
dates
Reservation Window
Sleeping Capacity
Villa
Sleeps
Trades
4

1-800-925-9999 or 407-355-1105
30
415 South Ocean Boulevard

Myrtle Beach, SC 29577
Building 1000
Season
Weeks

All*
Value*
14, 15, 19, 26

9-13, 16-18, 20-25, 27-47
1-8, 48-52
Reservation Window
11 months prior to requested travel dates
Building 2000
Season
Weeks

All*
Select*
Value*
Reservation Window
14, 15, 19, 26

21-25, 27-36, 45-47
9-13, 16-18, 20, 37-44
1-8, 48-52
11 months prior to requested travel dates
Float plan change 8/13/09
Sleeping Capacity
Villa
Sleeps
1-Bedroom Deluxe............................................................................................................................................4
1-Bedroom Grand..............................................................................................................................................4
2-Bedroom Lock-off..........................................................................................................................................8
4-Bedroom Lock-off.........................................................................................................................................14
31

1-800-925-9999 or 407-355-1105
Trades
2
4
4
4
6
6
14
1324 Richmond Road

Williamsburg, VA 23185
Season
Weeks

All
Value
26, 51, 52
9-25, 27-50
1-8
travel dates
Reservation Window
Lock-off info:
The 2-Bedroom Lock-off Villa

I One week in a 2-Bedroom Deluxe villa.

II One week in a 1-Bedroom villa and one week in a studio/hotel. (2 total weeks)
Sleeping Capacity
Villa
Sleeps
Efficiency Standard..............................................................................................................................................4
1-Bedroom..............................................................................................................................................................4
1-Bedroom Deluxe............................................................................................................................................4
1-Bedroom Grand..............................................................................................................................................4
2-Bedroom Deluxe Lock-off.........................................................................................................................7
3-Bedroom Deluxe............................................................................................................................................8
Trades
2
2
4
4
4
6
6
6
8

1-800-925-9999 or 407-355-1105
32
915 Westgate Resorts Road

Gatlinburg, TN 37738
Season
Weeks
Fixed
All*
Value*
Not Applicable
58, 1352
14, 912
travel dates
Reservation Window
*Float plan change 3/4/10.
Sleeping Capacity
Villa
Sleeps
Efficiency Deluxe.................................................................................................................................................4
1-Bedroom Deluxe ..........................................................................................................................................4
1-Bedroom Grand ............................................................................................................................................4
1-Bedroom Standard .......................................................................................................................................4
2-Bedroom Deluxe ..........................................................................................................................................8
2-Bedroom Deluxe Lock-off .......................................................................................................................8
2-Bedroom Standard .......................................................................................................................................8
3-Bedroom Grand ...........................................................................................................................................10
3-Bedroom Premium .....................................................................................................................................12
4-Bedroom Lock-off .......................................................................................................................................16
5 Bedroom Lock-off .......................................................................................................................................20

1-800-925-9999 or 407-355-1105
33
Trades
2
4
4
4
6
6
6
8
10
16
20
1724 Casino Center Drive

Robinsonville, MS 38664
Season
Weeks
Fixed
Platinum*
Gold*
Not Applicable
9-44, 51-52
1-8, 45-50
travel dates
Reservation Window
Lock-off info:
The 2-Bedroom Villa


II One week in a 1-Bedroom Deluxe villa and one week in a 1-Bedroom Standard villa.
(2 total weeks)
Sleeping Capacity
Villa
Sleeps
2-Bedroom Deluxe............................................................................................................................................4
2-Bedroom Lock-off..........................................................................................................................................8
Trades
4
4
8

1-800-925-9999 or 407-355-1105
34
2201 Roark Valley Road

Branson, MO 65616
Season
Weeks
Fixed
Platinum*
Gold*
Not Applicable
10-52
1-9
travel dates
Reservation Window
Sleeping Capacity
Villa
Sleeps
1-Bedroom Deluxe ..........................................................................................................................................4
2-Bedroom Grand Lock-off...........................................................................................................................6

1-800-925-9999 or 407-355-1105
35
Trades
2
4
6
6
8
2201 Roark Valley Road

Branson, MO 65616
Season
Weeks
Fixed
Platinum - All
Gold - Value
Not Applicable
10-52
1-9
travel dates
Reservation Window
Sleeping Capacity
Villa
Sleeps
1-Bedroom Grand..............................................................................................................................................4
2-Bedroom Lock-off..........................................................................................................................................8
3-Bedroom Lock-off.........................................................................................................................................12
4-Bedroom Lock-off.........................................................................................................................................16
5-Bedroom Lock-off.........................................................................................................................................20
Trades
4
4
8
12
16
20

1-800-925-9999 or 407-355-1105
36
750 Emerald Pointe Drive

Hollister, MO 65672
Season
Weeks
Fixed
Platinum*
Gold*
Not Applicable
10-52
1-9
travel dates
Reservation Window
Sleeping Capacity
Villa
Sleeps
1-Bedroom Deluxe............................................................................................................................................4
2-Bedroom Lock-off..........................................................................................................................................8
3-Bedroom Deluxe............................................................................................................................................8

1-800-925-9999 or 407-355-1105
37
Trades
4
4
6
8
8
8
6302 East McKellips Road

Mesa, AZ 85215
Season
Weeks

All*
Value
51, 52
1-50
Not Applicable
travel dates
Reservation Window
Sleeping Capacity
Villa
Sleeps
2-Bedroom Lock-off..........................................................................................................................................6
Trades
2
4
6
6

1-800-925-9999 or 407-355-1105
38
3000 The Canyons Resort Drive

Park City, UT 84098
Season
Weeks

Ski*
Summer*
Value*
7, 51, 52
1-6, 8-15, 47-50
21-39
16-20, 40-46
travel dates
Reservation Window
Sleeping Capacity
Villa
Sleeps
1-Bedroom Grand..............................................................................................................................................4
1-Bedroom Deluxe (ADA)............................................................................................................................6
1-Bedroom Grand..............................................................................................................................................6
1-Bedroom Grand Loft....................................................................................................................................8
2-Bedroom Premium........................................................................................................................................6
2-Bedroom Grand..............................................................................................................................................8
2-Bedroom Grand.............................................................................................................................................10
2-Bedroom Grand Loft...................................................................................................................................12
4-Bedroom Premium.......................................................................................................................................14
4-Bedroom Grand.............................................................................................................................................14
4-Bedroom Grand.............................................................................................................................................17
4-Bedroom Grand Loft .................................................................................................................................20

1-800-925-9999 or 407-355-1105
39
Trades
2
4
4
4
4
4
6
6
8
8
10
10
14
16
5625 West Flamingo Road

Las Vegas, NV 89103
Season
Weeks

All*
Value
51, 52
1-50
Not Applicable
travel dates
Reservation Window
Sleeping Capacity
Villa
Sleeps
1-Bedroom Deluxe............................................................................................................................................4
2-Bedroom Deluxe............................................................................................................................................8
Trades
4
4
6
6

1-800-925-9999 or 407-355-1105
40
80 East Harmon Ave.

Las Vegas, NV 89109
Planet Hollywood Towers Westgate
Season
Weeks

All
Value
51, 52
1-50
Not Applicable
travel dates
Reservation Window
Sleeping Capacity
Villa
Sleeps
Studio.........................................................................................................................................................................4
1-Bedroom Deluxe............................................................................................................................................4
1-Bedroom Grand..............................................................................................................................................4
2-Bedroom Premium........................................................................................................................................6
2-Bedroom Lock-off..........................................................................................................................................8
4-Bedroom Lock-off.........................................................................................................................................14

1-800-925-9999 or 407-355-1105
41
Trades
2
4
4
4
6
6
12
Season
Weeks
Fixed
All
Value
1-52
Not Applicable
Not Applicable
travel dates
Reservation Window
Sleeping Capacity - Club Orlando
Villa
Sleeps
1-Bedroom Deluxe............................................................................................................................................... 4
Sleeping Capacity - Seasons
Villa
Sleeps
2-Bedroom Deluxe............................................................................................................................................... 6
Trades
4
4
6
Trades
6
6

1-800-925-9999 or 407-355-1105
42
Owner Referral Program

Another exciting benefit of Westgate Vacation Ownership!

The Owner Referral Program was designed to help you Share the Magic of a
Westgate Resorts vacation with your family and friends! Because you referred them,
they can enjoy a discounted vacation and have the opportunity to Experience the
Magic while previewing one of our 5-Star properties.

Each time one of your referrals becomes an owner at Westgate Resor ts,
YOU earn REWARDS!* REWARDS are equivalent to one (1) dollar in cash or
credit and can be redeemed in so many ways. Here are a few examples:

Cash
Credit toward your HOA fees
Services at Serenity Spa by Westgate
Purchase of an additional week
To order materials or pre-register referrals:

U.S. 1-800-286-0153 or (407) 355-1500
www.westgaterewards.com

Redeem your REWARDS by calling our Owner Rewards Department at 1-800450-4267 or (407) 355-1250. Remember, the more you refer, the better your chances at
earning REWARDS!
Number of Referrals
Who Purchase & Become
New Owners
Rewards Earned
Gold Level
15 +
600
Silver Level
6-14
500
Bronze Level
1-5
EARN REWARDS
USE YOUR MATERIALS!
Getting REWARDS is easy by using the
Bulletin Boards and Handouts provided
in your Kit. Out of materials? Call us
today at 1-800-286-0153 and we will
be happy to provide them!
400
Remember, ALL referrals must be pre-registered prior to starting their vacation so that
YOU receive proper credit. This includes people using your week or traveling with you to
the resort. Just call us whenever you have a new referral and we will gladly register them
for you!
Congratulations, once again,
for taking your first steps toward
years of magical vacations!
Dont let the National Do Not Call list

keep you from receiving your REWARDS .
Have your referrals call us directly at
1-800-766-8455.
Please see your Owner Success Kit for complete details and eligibility requirements.
43
Travel Protection Insurance

It happens to ever yone at one
time: You plan and plan for a family
vacation and at the last minute,
something comes up and your trip
is cancelled. Maybe you get sick. Or
possibly, you are called in for jur y
duty. Who knows? Your plans may
be ruined by a hurricane.

This is why Westgate Resorts is making this new travel insurance program available
to all owners. For a one-time premium payment, you can now protect your vacation
experience if your travel plans are interrupted for a covered event. This insurance will cover
your maintenance fee, property taxes and exchange fees for the year.

In the event you do not use your week, Westgate will no longer replace your usage
rights unless this valuable coverage is purchased.

As always, Westgate Resorts is dedicated to making your
vacation experience as enjoyable as possible. This added
benefit ensures that a covered emergency will be less of
a financial problem.

The Travel Protection Insurance program may
be purchased in as little as 24 hours prior to your
arrival date.
To purchase Travel Protection Insurance, call
1-800-925-9999
44
Developer Exchange
Developer Exchange inventory is limited so it is important to plan accordingly. There
are many exciting vacation opportunities available to you and we encourage you to refer
to your Public Offering Statement to determine your options. If you need assistance in
arranging your family vacation please contact us at (1-800-925-9999) and one of our team
members will be happy to help in the planning.

45
Resort Calendar
2010
Holidays
Presidents Day
2011
2012
Week
Friday
Saturday
Sunday
Week
Friday
Saturday
Sunday
Week
Friday
Saturday
Jan 01
Jan 02
Jan 03
Dec. 31
Jan. 1
Jan. 2
Jan. 6
Jan. 7
Jan. 8
Jan 08
Jan 09
Jan 10
Jan. 7
Jan. 8
Jan. 9
Jan.13
Jan.14
Jan.15
Jan 15
Jan 16
Jan 17
Jan. 14
Jan. 15
Jan. 16
Jan. 20
Jan. 21
Jan. 22
Jan 22
Jan 23
Jan 24
Jan. 21
Jan.22
Jan. 23
Jan. 27
Jan. 28
Jan. 29
Jan 29
Jan 30
Jan 31
Jan. 28
Jan. 29
Jan. 30
Feb. 3
Feb. 4
Feb. 5
Feb 05
Feb 06
Feb 07
Feb. 4
Feb. 5
Feb. 6
Feb.10
Feb.11
Feb.12
Feb 12
Feb 13
Feb 14
Feb. 11
Feb. 12
Feb. 13
Feb 19
Feb 20
Feb 21
Feb. 18
Feb. 19
Feb. 20
Holidays
Presidents Day
Holidays
Presidents Day
Sunday
Feb.17
Feb.18
Feb.19
Feb. 24
Feb. 25
Feb. 26
Feb 26
Feb 27
Feb 28
Feb. 25
Feb. 26
Feb. 27
Mar. 2
Mar. 3
Mar. 4
10
Mar 05
Mar 06
Mar 07
10
Mar. 4
Mar. 5
Mar. 6
10
Mar. 9
Mar. 10
Mar. 11
11
Mar 12
Mar 13
Mar 14
11
Mar. 11
Mar. 12
Mar. 13
11
Mar. 16
Mar. 17
Mar. 18
12
Mar 19
Mar 20
Mar 21
12
Mar. 18
Mar. 19
Mar. 20
12
Mar. 23
Mar. 24
Mar. 25
13
Mar 26
Mar 27
Mar 28
13
Mar. 25
Mar. 26
Mar. 27
13
Mar. 30
Mar. 31
Apr. 1
14
Apr 02
Apr 03
Apr 04
14
Apr. 1
Apr. 2
Apr. 3
14
Apr. 6
Apr. 7
Apr. 8
15
Apr 09
Apr 10
Apr 11
15
Apr. 8
Apr. 9
Apr. 10
15
Apr. 13
Apr. 14
Apr. 15
16
Apr 16
Apr 17
Apr 18
16
Apr. 15
Apr. 16
Apr. 17
16
Apr. 20
Apr. 21
Apr. 22
17
Apr 23
Apr 24
Apr 25
17
Apr. 22
Apr. 23
Apr. 24
17
Apr. 27
Apr. 28
Apr. 29
18
Apr 30
May 01
May 02
18
Apr. 29
Apr. 30
May. 1
18
May. 4
May. 5
May. 6
19
May 07
May 08
May 09
19
May. 6
May. 7
May. 8
19
May.11
May.12
May.13
20
May 14
May 15
May 16
20
May. 13
May. 14
May. 15
20
May. 18
May. 19
May. 20
21
May 21
May 22
May 23
21
May. 20
May. 21
May. 22
21
May. 25
May. 26
May. 27
22
May 28
May 29
May 30
22
May. 27
May. 28
May. 29
22
Jun. 1
Jun. 2
Jun. 3
23
Jun 04
Jun 05
Jun 06
23
Jun. 3
Jun. 4
Jun. 5
23
Jun. 8
Jun. 9
Jun. 10
24
Jun 11
Jun 12
Jun 13
24
Jun. 10
Jun. 11
Jun. 12
24
Jun. 15
Jun. 16
Jun. 17
25
Jun 18
Jun 19
Jun 20
25
Jun. 17
Jun. 18
Jun. 19
25
Jun. 22
Jun. 23
Jun. 24
26
Jun 25
Jun 26
Jun 27
26
Jun. 24
Jun. 25
Jun. 26
26
Jun. 29
Jun. 30
Jul. 1
27
Jul 02
Jul 03
Jul 04
27
Jul. 1
Jul. 2
Jul. 3
27
Jul. 6
Jul. 7
Jul. 8
28
Jul 09
Jul 10
Jul 11
28
Jul. 8
Jul. 9
Jul. 10
28
Jul. 13
Jul. 14
Jul. 15
29
Jul 16
Jul 17
Jul 18
29
Jul. 15
Jul. 16
Jul. 17
29
Jul. 20
Jul. 21
Jul. 22
30
Jul 23
Jul 24
Jul 25
30
Jul. 22
Jul. 23
Jul. 24
30
Jul. 27
Jul. 28
Jul. 29
31
Jul 30
Jul 31
Aug 01
31
Jul. 29
Jul. 30
Jul. 31
31
Aug. 3
Aug. 4
Aug. 5
32
Aug 06
Aug 07
Aug 08
32
Aug. 5
Aug. 6
Aug. 7
32
Aug. 10
Aug. 11
Aug. 12
33
Aug 13
Aug 14
Aug 15
33
Aug. 12
Aug. 13
Aug. 14
33
Aug. 17
Aug. 18
Aug. 19
34
Aug 20
Aug 21
Aug 22
34
Aug. 19
Aug. 20
Aug. 21
34
Aug. 24
Aug. 25
Aug. 26
35
Aug 27
Aug 28
Aug 29
35
Aug. 26
Aug. 27
Aug. 28
35
Aug. 31
Sep. 1
Sep. 2
36
Sep 03
Sep 04
Sep 05
36
Sept. 2
Sept. 3
Sept. 4
36
Sep. 7
Sep. 8
Sep. 9
37
Sep 10
Sep 11
Sep 12
37
Sept. 9
Sept. 10
Sept. 11
37
Sep. 14
Sep. 15
Sep. 16
38
Sep 17
Sep 18
Sep 19
38
Sept. 16
Sept. 17
Sept. 18
38
Sep. 21
Sep. 22
Sep. 23
39
Sep 24
Sep 25
Sep 26
39
Sept. 23
Sept. 24
Sept. 25
39
Sep. 28
Sep. 29
Sep. 30
40
Oct 01
Oct 02
Oct 03
40
Sept. 30
Oct. 1
Oct. 2
40
Oct. 5
Oct. 6
Oct. 7
41
Oct 08
Oct 09
Oct 10
41
Oct. 7
Oct. 8
Oct. 9
41
Oct. 12
Oct. 13
Oct. 14
42
Oct 15
Oct 16
Oct 17
42
Oct. 14
Oct. 15
Oct. 16
42
Oct. 19
Oct. 20
Oct. 21
43
Oct 22
Oct 23
Oct 24
43
Oct. 21
Oct. 22
Oct. 23
43
Oct. 26
Oct. 27
Oct. 28
44
Oct 29
Oct 30
Oct 31
44
Oct. 28
Oct. 29
Oct. 30
44
Nov. 2
Nov. 3
Nov. 4
45
Nov 05
Nov 06
Nov 07
45
Nov. 4
Nov. 5
Nov. 6
45
Nov. 9
Nov. 10
Nov. 11
46
Nov 12
Nov 13
Nov 14
46
Nov. 11
Nov. 12
Nov. 13
46
Nov. 16
Nov. 17
Nov. 18
47
Nov 19
Nov 20
Nov 21
47
Nov. 18
Nov. 19
Nov. 20
47
Nov. 23
Nov. 24
Nov. 25
48
Nov 26
Nov 27
Nov 28
48
Nov. 25
Nov. 26
Nov. 27
48
Nov. 30
Dec. 1
Dec. 2
49
Dec 03
Dec 04
Dec 05
49
Dec. 2
Dec. 3
Dec. 4
49
Dec. 7
Dec. 8
Dec. 9
50
Dec 10
Dec 11
Dec 12
50
Dec. 9
Dec. 10
Dec. 11
50
Dec. 14
Dec. 15
Dec. 16
Christmas
51
Dec 17
Dec 18
Dec 19
New Years Day
52
Dec 24
Dec 25
Dec 26
Easter
Memorial Day
Independence Day
Labor Day
Thanksgiving
Easter
Memorial Day
Independence Day
Labor Day
Thanksgiving
Easter
Memorial Day
Independence Day
Labor Day
Thanksgiving
51
Dec. 16
Dec. 17
Dec. 18
Christmas
51
Dec. 21
Dec. 22
Dec. 23
Christmas
52
Dec. 23
Dec. 24
Dec. 25
New Years Day
52
Dec. 28
Dec. 29
Dec. 30
New Years
53
Dec. 30
Dec. 31
Jan. 1
46
ATE RES
WE
S
S
RT
O
TG
Since its inception, the Westgate Resorts Foundation has raised and
distributed over $11 million to charities that provide services for women,
children, families and seniors in Central Florida and other communities where
Westgate owns and operates resorts. The Westgate Resorts Foundation is
O
unique because every dollar is raised by Westgate employees, executives,
U N D TI O N
A
owners, guests and business partners. In fact,
it is well known that if you want to conduct
significant business with Westgate Resorts,
you must share in our commitment to the community. In addition,
Westgate Resorts founder and owner, David Siegel, pays all of the
administrative and operating costs of the foundation (excluding certain
taxes, licenses, bank charges, fundraising costs and similar charges) so
100% of the net funds can go directly to people in need.
F
It is my belief that great communities are built by their citizens, private

and corporate, working together to improve the quality of life. I hope
the great spirit of giving, volunteering, and compassion will continue as
the needs continue, months and years ahead. We are truly a caring
company. It is my intent that this caring knows no end, states David A.
Siegel, Owner and President.
The Westgate Resorts Foundation has provided grants to more than 250 different charities in the
communities where Westgate owns and operates resorts. These wonderful organizations touch thousands
of lives across the country and around the world. The funds that the Westgate Resorts Foundation
distributes are targeted to groups that have submitted in-depth proposals about how the money and
resources will be used and how the results will be measured. Over 100 company employees from all
levels of the corporate structure gave of their time and talent to help determine which charities will
receive support.
In addition to actual dollars, the Westgate Resorts Foundation supports local charities through in-kind
contributions. Thousands of pieces of furniture and appliances are donated annually to local charities for
use in their programs.
Another important component of the Westgate Resorts Foundations community commitment initiative is
the Westgate CareForce our company volunteer program. This program mobilizes, coordinates, facilitates
and directs the community volunteer activities of Westgate employees in areas where they live and work.
Since its inception, thousands of hours of volunteer service have been donated by Westgate employees
to a variety of charities. CareForce volunteers have worked at Special Olympics events; fed lunch to the
homeless; painted and updated the computer lab at a tutoring center for underprivileged children; read
to the elderly; participated in charity walks and runs; cleaned up rivers and roadsides; sorted donations at
food banks; and staffed galas, auctions and other fundraising events for our partner charities, just to name
a few good deeds. In addition, company-wide efforts have successfully collected 10,000 pounds of food
annually for local food pantries; thousands of school supply items and backpacks for low-income children;
new and gently used clothing; and toys for families in need during the holidays.
The Westgate Resorts Foundation makes a positive difference in thousands of lives every day. We believe
we make a living with what we earn, but make a life by what we give.
A COPY OF THE OFFICIAL REGISTRATION AND FINANCIAL INFORMATION MAY BE OBTAINED
FROM THE DIVISION OF CONSUMER SERVICES BY CALLING TOLL-FREE (800-435-7352) WITHIN
THE STATE. REGISTRATION DOES NOT IMPLY ENDORSEMENT, APPROVAL, OR RECOMMENDATION
BY THE STATE. THE WESTGATE RESORTS FOUNDATION IS A REGISTERED 501(C)(3) CHARITABLE
ORGANIZATION. REGISTRATION # CH 18817
47
Glossary
Bonus Week: Incentive given at time of sale. Restrictions apply; refer to certificate for complete details and
availability. Owner pays a fixed amount to use this benefit.
CSD: Customer Service Desk system allows owners to make service requests directly to the appropriate
departments via the Westgate Owners link on the www.westgateresorts.com home page. (See pages 10-13)
Developer Exchange: Either exchanging your reservation to dates other than what is owned or
requesting to travel to an alternate Westgate property. (See page 44)
Fixed Week / Fixed Unit: Fixed week / fixed unit owners are entitled to their assigned unit during their
assigned week.
Fixed Week / Float Unit: At our floating week resorts, fixed week / float unit owners are entitled to a
unit of their assigned type during their assigned week. Pre-defined fixed week owners are entitled to their
assigned special event.
Float Plan Disclosure (FPD): Changes have been made to the resort float plan. Please refer to your
public offering statement (POS) as the float season weeks that you can reserve may differ from the current
float plan that is listed in this guide.
Float Week / Float Unit: Float week / float unit owners are entitled to a unit of their assigned type during
their assigned season.
HOA Fees: Annual fees to owners to cover the expense of operating the resort: staffing, utilities,
insurance, supplies, etc. and ad valorem real estate taxes levied by the local government per timeshare interest.
Lock-off Villas: Sometimes referred to as lockout villas, they are villas that allow owners to separate their
villa into more than one full week of usage. Refer to the lock-off guide on your home resort page. When
utilizing the lock-off options, exchange fees will apply.
OAM: Online Account Management system allows owners to make online mortgage and HOA payments,
change or setup automatic payment options, and change mailing address. Fixed week owners can confirm and
manage their reservations via the Westgate Owners link on the www.westgateresorts.com home page. (See
pages 14-15)
Public Offering Statement (POS): Also known as Covenants, Conditions and Restrictions (CCR) at
some properties. These documents detail the rights and restrictions of owners of each property. They are the
legally binding policies to which the governing bodies have been made aware. They could be issued on CDROM or in booklet form.
Special Event Weeks (SEW): Pre-defined fixed weeks at our floating week resorts have a designated
special event associated with them. The owner is entitled to the week that contains that designated special
event. Please refer to your public offering statement (POS) for a list of special event weeks.
Split Week Usage: This allows owners to request two reservations totaling the seven nights of ownership,
48
WIN 80050
one reservation for three nights and the other for four nights. Restrictions on days requested exist. For resorts
that offer this option, please call 1-800-925-9999 for assistance.
WESTGATE RESORTS
2801 Old Winter Garden Road Ocoee, FL 34761
(407) 355-1105 1-800-925-9999
PRESORTED BOUND
PRINTED MATTER
U.S. POSTAGE PAID
ORLANDO, FL
PERMIT NO. 4046

Westgate Owners Guide Provides Tips for Using Timeshares

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Westgate Owners Guide Provides Tips for Using Timeshares

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2010-2011

2801 Old Winter Garden Road

How To Use Your Timeshare

You have two options:

*Applicable fees may apply. Based on availability.

How To Use Your Timeshare

Its as easy as picking up the phone or sending an

Frequently Asked Questions

How do I reserve my floating week?

Can I split my usage into reservations of less than seven nights?

4. Q. How can I be assured of getting the reservation I want?

When is the HOA fee due?

8. Q. Can I make my mortgage and HOA payments online?

Frequently Asked Questions

9. Q. Can I change which day of the week I am scheduled to check-in?

For any other questions, please contact us

Online Account Management System

Westgate Town Center

Westgate Vacation Villas

Westgate Leisure Resort

Westgate Lakes Resort & Spa

Westgate Blue Tree Resort at Lake Buena Vista

Westgate River Ranch

Westgate Miami Beach

Westgate South Beach

Harbour Beach Resort

Westgate Myrtle Beach Resort & Spa

Westgate Historic Williamsburg

Westgate Smoky Mountain Resort & Spa

Westgate Tunica Resort

Westgate Branson Woods

Westgate Branson Lakes at Emerald Pointe

Westgate Painted Mountain Country Club

Westgate Park City Resort & Spa

Westgate Flamingo Bay

Planet Hollywood Towers a Westgate Resort

WESTGATE ONLINE SERVICES

Payment Coupon Books

HOA Fee Information

Changes in Personal Information

Westgate Online Services

Westgate Online Services

Tracking Your Request

To TRACK YOUR REQUEST, please select the link:

Westgate Online Services

The request detail form displays the following information:

Online Account Management

MAKING PAYMENTS/ACCESSING YOUR ACCOUNT

HOA FEE ONLINE PAYMENTS

Set up Auto Payment from a credit card

View your current HOA fee balance

View your HOA budget and notes

Change your mailing address

ONLINE MORTGAGE PAYMENTS

Make a one-time mortgage payment from a checking/savings account or a credit card.

Online Account Management

OWNER REFERRAL PROGRAM

FIXED WEEK RESERVATION

Westgate will be continuously updating the Owner Account Management section

Enhancing Your Vacation Experience

Consider upgrading to a larger villa.

WOULD YOU LIKE TO SPEND MORE TIME

2770 Old Lake Wilson Road