"The information contained in the Tech Tips is the Confidential and Proprietary Information of Motorola, Inc., its subsidiaries and affiliates, and is intended exclusively for the internal use of the cable operator to which it is being disclosed. It may only be distributed by the cable operator to those of its employees with a need to know such information in order to provide customer service or support to cable operator's customers regarding Motorola cable modems. Other than as authorized by Motorola, Inc. in writing, any re-distribution or other disclosure of the information contained in the Tech Tip to individuals or companies is strictly prohibited. You, as the distributee, agree to be bound by this restriction as a result of your download, viewing or other use of the Tech Tip or the information contained in the Tech Tip, and you agreeto indemnify Motorola, Inc., its subsidiaries and affiliates, for any loss, claim, cost or damage associated with any breach of this obligation. If you do not agree to these restrictions, please do not download, view or otherwise use the Tech Tip." SNMP NmAccess Control Requirements in DOCSIS 3.0 PROBLEM: SNMP Access is disabled by default in DOCSIS 3.0 devices 1 . Prior to the release of DOCSIS 3.0, cable modem devices provided SNMP access by default, using the Community Strings of public (Read-Only) and private (Read-Write) 2 . There was no requirement to configure TLV-11 NmAccess Controls. With the introduction of DOCSIS 3.0, cable modem devices must now be configured with TLV-11 NmAccess Control Entries in the cable modem configuration file to enable SNMP Access. WORKAROUND: Include TLV-11 (NmAccess) entries in the DOCSIS 3.0 cable modem configuration file. The following is a sample (format is compatible with Motorolas giconfig utility) that allows access via both interfaces (RF and CPE). SNMP access via the CPE interface requires the inclusion of a TLV-55 entry 3 . 11 (SNMP MIB Object) = 1.3.6.1.2.1.69.1.2.1.4.1 %string = public 11 (SNMP MIB Object) = 1.3.6.1.2.1.69.1.2.1.5.1 %integer = 2 11 (SNMP MIB Object) = 1.3.6.1.2.1.69.1.2.1.6.1 %string = ( the ASCII representation of HEX Value 0xC0) 11 (SNMP MIB Object) = 1.3.6.1.2.1.69.1.2.1.7.1 %integer = 4 11 (SNMP MIB Object) = 1.3.6.1.2.1.69.1.2.1.4.2 %string = private 11 (SNMP MIB Object) = 1.3.6.1.2.1.69.1.2.1.5.2 %integer = 3 11 (SNMP MIB Object) = 1.3.6.1.2.1.69.1.2.1.6.2 %string = ( the ASCII representation of HEX Value 0xC0) 11 (SNMP MIB Object) = 1.3.6.1.2.1.69.1.2.1.7.2 %integer = 4 Notes: 1. Per the DOCSIS 3.0 Operations Support System Interface Specification (CM-SP-OSSIv3.0-I06-080215), section 8.5.4.2: SNMP operation after CM registration 2. Refer to SURFboard Technical Bulletin STB #00-006, SNMP NMS Details for information on setting up NmAccess TLV-11 Strings. 3. Refer to SURFboard Technical Bulletin STB #08-009, SNMP CPE Access Control in DOCSIS 3.0 for information on controlling SNMP access for directly attached CPE devices.