HUMAN RESOURCES MANAGEMENT (DRAFT).

RECRUITING
Online advertisement about the vacancy position.
- Advertise in social network, Facebook.
Address: STAR CINEPLAX KUCHING(BRANCH)
Walk in interview
Refer to a position requested from the company or apply by the person.
- Top level: (such as HR position, accounting and engineering)
Direct to manager (Mr Desmond)
- Lower level: (technical, clinical and operation)
Directed to office director (Mr Wong) or Accountant assistant (Miss Jong)

SELECTION
In selecting process, this company will refer to a few important criteria
I. Education
- SPM level
Language : Bahasa Melayu, Bahasa Inggeris and Mathemetaics.
Language is very important in this company as they will work out with foreign.
For example, in make a deal with supplier for the movies and technical.

II. Interest
- Important to the workers really have an interest in job they are applied for.
- Believe that if the person doesnt have an interest will effect to the work
performance.

III. Experience
- Experience as a advantage for them

TRAINING
1) Training process will be due to department. Four major departments in the company;
Ticketing
Candies bar
Example of training: The workers will be train to promote a food and beverages to the
customer. Usually the combo set.
They also will be train how to attract the customer.
Projector operation
Example of training: They will train the workers on how to overcome the blackout problem
(if existing). Engineer and senior technician of company will train them.
Cleaner
2) In planning, this company will organize a soft skills training for workers.
(soft skill: communicate with customer, language,)
3) Progression for new workers:
The worker will give three months to show up their potential in works performance. If the
worker is not work well, they will be given another 1-3 months to improve themselves.
4) Latest event from training department:
On November 2013, two trainee manager from Miri and Sibu branch are been train in main
branch in Star Cineplex,Kuching. For manager training process, they need to be train in 4
major departments. This will take 3-6 months to train them.

Termination
2 days without any notice. (If the notice is late submit to the manager, the action will
be referring to the reason given.)
If the worker are in progression, but they want to quit because they get interest on
the other job.
Compensation and Benefits
In this company, both of company employee and employer will
Given medical benefits.
- The company will pay for the medical cost.
- Medical leave
Leave
- Less than 12 month works (no leave allowed)
- After 12 months ( 5- 11 days leave)
- Less than 2 years ( 12 days)
- 2-5 years work period (14 days
- 5 years and up (16days)
Quarter meeting
- Every quarter of the year, this company will meet each other from all branch.
SOCSO
- 0.5% from salary.
- EPF (11% for employee, 12% for employer)
Bonuses: will be given due to company performance. This decision is made by director.
The employee will give free ticket for e-movie once a month. (Educational Movie).



Others (issues on workplace)
i. Language.
As the lower level of employee is mostly Melayu, some of they are not very well in English. This
cause the difficulty in communicate with the customer such as foreign, Chinese and else. As the
higher level is mostly Chinese, they can speak in mandarin and English. Sometime, in this two
level of organization will produce misunderstanding problem. But somehow, no racist problem
are existed.

Marketing strategy
This company involves a theme in every each of months.
For example: 18
th
April 2014, the e-movie theme is GOOD FRIDAY. (Christianity movie)
Ticket price:
Normal price: RM8
2D: RM9
3D: RM11
Operation hours
For office:
Monday Friday: 8 am 5 p.m
Saturday: 8 a.m 12 noon
For operation hours:
Morning shift: 9 a.m 1 p.m
Middle shift: 1 p.m 6 p.m
Night shift: 6 p.m 1 a.m


Overcome problems:
a) Training needs analysis
Department
- If a problem exists, internal memo will distribute directly to the department.
For example, low of working skill.
Personal
- Discipline problem such as absent, not punctual and etc.
- Meet with department manager.
The Manager itself will give a counseling session if the problems are too serious.

History / Background
On 1997, before this company move to the Medan Pelita, they are located nearest to Sunny Hill
School and the company name is New Roxy Cinema. After they moved, they exchange the name of
company to Star Cineplex. This company has 4 (Kuching, Miri, Bintulu and Sibu) branches in Sarawak and
one at Sandakan, Sabah.
Overall of the staff number is 55 persons include manager and coordinator.
Showtime website: http://www.starcineplex.com.my/
Official social network for Kuching (FB) : STAR CINEPLEX KUCHING

The company has a movie supplier such as 21
st
century, GSC,