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GROUP DISCUSSION QUESTIONS:

1. What facility can support the advancement of education?
2. What is the important role in supporting the advancement of education?
3. How do you respond if there is a student complaining to the facility?

1. What facility can support the advancement of education?
Government set Eight Indonesian National Education Standards that
guide teachers and develop the ability and form the character and
civilization of the nation's dignity in order to achieve the life of the nation.
Eighth standards scopes of national education includes the following:
1. Standard content;
2. Standards process;
3. Standard of competence of graduates;
4. Standards teachers; and
5. Standard infrastructure;
6. Standard management;
7. Standards financing; and
8. Standard educational assessment.

In answering the questions above, then the standard of facilities and
infrastructure focuses on this discussion. Infrastructure standards are
national standards relating to minimum criteria of learning spaces, places to
exercise, places of worship, libraries, laboratories, workshops, a
playground, a place to be creative and recreation as well as other learning
resources, which is needed to support the learning process, including the
use of information and communication technology.
Standard infrastructure means a standard that is quite important
because the standard of the educational process can only be possible if
there is adequate standard. The learning facilities are needed in formal
learning activities, which generally takes place in school. When talking
about the learning facility, it is necessary to know first about the definition or
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understanding of learning facilities. Syaiful Bahri argues that, learning
facility is learning completeness that must be owned by the school.
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Many
factors affect learning, one among these factors is the learning facilities.
Although learning facilities only a fraction of the factors that affect learning,
but its existence can not be ignored. Therefore, in the absence of learning
and learning activities will not be performing well in accordance with the
purpose of teaching facilities is expected facilities and infrastructure
required in the learning process in order to realize the goals set for the
progress of education in general and specifically, includes school buildings,
classrooms, library, teaching aids and laboratories.

2. What is the important role in supporting the advancement of
education?
The rapid development of science and technology make a change in
education. Starting from the change in school learning facilities that are
required in accordance with the standards so that the goal of students
learning in school can be achieved efficiently. Changes in students' learning
methods, from conventional methods to students' active learning methods,
changes in teaching methods must also be balanced with school facilities
that support them. The success of key an education is the teacher. A
teacher who has a professional obligation to know what facilities are
required by a student in the learning process, ranging from inadequate
infrastructure and facilities such as classrooms are fun, adequate desks and
chairs, sufficient learning media and can support learning activities of
students.
The important role of teaching facilities (facilities and infrastructure)
are very influential in supporting the advancement of education.
Professional competence owned by a teacher basically have the same goal.

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Syaiful Bahri Djamarah, Psikologi Belajar (Jakarta: Rineka Cipta, 2002), hlm.
150
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So the role of the facility in supporting the advance of education is how to
make students feel comfortable and be able to motivate students to learn,
so the learning process can proceed smoothly and successfully as
expected, which is to improve student achievement. Effectiveness and
smoothness of standard educational process can be influenced or
dependent on educators and educational facilities and infrastructure.

3. How do you respond if there is a student complaining to the facility?
Facilities indeed is one of support for student activities. The
emergence of various grievances/ complaints by students against learning
facility is a natural thing when they consider the cost they pay to the campus
is not comparable with what they get, especially in completing learning
facilities. To answer these problems, it needs to wisdom in solving the
problem at hand. That is to find the root of the problem. To answer the above
questions, it would be different depending on the way the solution is
responding. If it is a student, then what he must do is to immediately contact
the responsible parties in the campus to provide suggestions and criticisms
must be supported by the data held. Starting from what is becoming the
most urgent need to the things that need to be fixed. By way of sitting
together, then the attitude of the students must not to be fighting, the
campus really needs to respond quickly in order not to be protracted.
However, for the college, are expected to respond immediately and
to respond the problem, do not make a protracted so as to build a positive
image for the campus. Parties should be aware that the campus facilities for
students are their rights to fulfill thir needs as well as in obtaining services.
Of course, in fulfilling the rights of students as learners particularly the
fulfillment of learning facilities, must comply with the applicable standard of
education.