Taking your Cycle

We hope that this guide will assist you in planning

your train journey on Arriva Trains Wales services.
Our trains have capacity for up to two cycles and our aim is to
make taking your cycle by train as easy as possible.
We encourage customers to reserve their cycles in advance,
where this facility is available.
Your reservation is free as is the carriage of your cycle. However,
in the event of a train being extremely busy, the carriage of your
cycle will be at the discretion of the conductor/guard, even if you
have a reservation.
Restrictions on the carriage of cycles apply on certain services,
for example during peak times. These are detailed further on in
this guide. If you have any comments on this guide please call us
on 0845 6061 660 or write to us at
The Customer Relations Department, Arriva Trains Wales,
St Mary's House, 47 Penarth Road, Cardiff CF10 5DJ
customer.relations@arrivatrainswales.co.uk
How do I know if I need to make a reservation for my
cycle on my train?
In the National Rail and pocket timetables look for the symbols
or at the top of the columns. These symbols denote that
seat reservations are available, or recommended and that a cycle
reservation is recommended on these services too. (Arriva Trains
Wales services are indicated by the letters AW at the top of
the column.)
What happens on Arriva Trains Wales services where
cycle reservations are not required?
On services not indicated by or , cycles are carried subject
to space being available. Space is allocated on a first come, first
served basis, or at the discretion of the conductor/ guard.
Are there any restrictions to taking my cycle on the
train?
On some busy sections of routes, cycles cannot be carried on
trains during peak hours, unless the train is a reservable service
indicated by or in the timetable and a reservation is held
for the cycle.
2 3
Customers will be permitted by the conductor/guard to join
reservable trains with cycles without the necessary
reservation if the conductor can find space for part or whole of
the journey. However, if customers with reserved cycles join
later in the journey, the unreserved cycles will be required to
leave the train.
The number of cycles conveyed is entirely at the conductors/
guards discretion.
How can I make a reservation for my cycle?
Trains indicated in timetables with the symbols or will
have space available for two cycles. We recommend making
your cycle reservation at least 24 hours in advance, when you
purchase your train tickets from:
- any staffed national rail station; or
- any National Rail appointed travel agent; or
- our telesales office by calling 0870 9000 773 between 0800
and 2200, Monday to Sunday.
Please allow five working days for delivery of tickets.
If you have to make your reservation after buying your train
ticket you can only do so from a staffed booking office and you
will need to have your tickets with you. For more information on
the Valleys and Cardiff local routes network, please see below.
Valleys and Cardiff Local Routes
The diagram below shows the guidelines for carriage of cycles
on Valleys and Cardiff Local Routes.
Cycles may not be carried on days when a major event is
taking place at the Millennium Stadium. For dates of events,
please refer to the website or call our Customer Relations
Department on 0845 6061 660.
Rhymney Caerphilly Cardiff
Barry Cadoxton Cardiff
Ebbw Valley Cardiff
Merthyr
Aberdare
Treherbert
Taffs Well/Radyr
City Line
(via Danescourt etc)
Cardiff
Cycles permitted at all times
Cycles not permitted during the times shown below:
Monday - Friday - Arriving Cardiff between 0730 and 0930 and departing
Cardiff between 1600 and 1800
Saturday - Arriving Cardiff between 1000 and 1400 and departing
Cardiff between 1500 and 1800
Outside of these times, cycles will be carried at the
discretion of the Guard.
Other train operating companies' services
Other train operating companies may have different
arrangements and quotas for cycles and if your journey involves
more than one train operator, please check with the relevant
train operating company for full details.
Loss or damage to your cycle
Arriva Trains Wales accepts no liability for loss or damage
caused to cycles left at stations or carried on trains.
Folding cycles
Folding cycles completely folded down or completely enclosed
in a container or case throughout the journey are carried free
on all services; ideal for many commuters. Advance reservations
are not required for folding cycles.
For further information about folding cycles visit the Folding
Society website at www.foldsoc.co.uk
Other vehicles
Tandems, tricycles, Rann trailers, motorcycles, mopeds,
motorised cycles and two-wheeled scooters are not carried on
any of our services.
Engineering work
During periods of engineering work (generally weekday nights
and weekends) cycles cannot be conveyed on replacement bus
services. Please check your travel arrangements prior to travel.
Useful addresses
Sustrans Cymru
123 Bute Street, Cardiff CF10 5AE
Tel: 029 2065 0602
www.sustrans.org.uk
CTC
Parklands, Railton Road, Guildford, Surrey GU2 9JX
Tel: 0870 873 0060
www.ctc.org.uk
Arriva Trains Wales
Customer Relations, St Mary's House,
47 Penarth Road, Cardiff CF10 5DJ
e-mail: customer.relations@arrivatrainswales.co.uk
Tel: 0845 6061 660
www.arrivatrainswales.co.uk
4
Helpful tips
Plan well ahead if you need to travel on a reservable service. Buy
your travel tickets and make your cycle and seat reservations in
advance. Reservations are normally available up to two months
in advance.
G Remove anything not permanently fixed to your cycle,
particularly valuables.
G At the station, allow plenty of time to find your platform
and, when boarding the train, please try to be as quick as
possible to avoid delays.
G The pictogram on the side of a train indicates the
door nearest the area for cycle storage.
G Do not lock your cycle to any part of the train and please do
not lean your cycle against any doors or other passengers
luggage.
G Never ride your bike on a station platform it is dangerous.
G Cyclists are requested to switch off the red rear light on their
bicycles when on platforms
Information in this leaflet is correct at the time of going to press. Bikes are carried
subject to the National Rail Conditions of Carriage.
Yn ddilys o
1 Mai 2012
Beicio ar y Trn
Arriva Trains Wales/Trenau Arriva Cymru Limited Registered in England and Wales Number 04337645
Registered Office St. Mary's House, 47 Penarth Road, Cardiff, CF10 5DJ
AW8009
www.arrivatrainswales.co.uk
Valid from
1 May 2012
Cycling by Train Awgrymiadau defnyddiol
Cynlluniwch ddigon ymlaen llaw os oes angen i chi deithio ar
wasanaeth mae modd cadw lle arno. Prynwch eich tocynnau
teithio a chadwch eich sedd a lle ich beic ymlaen llaw. Fel
arfer cewch wneud y trefniadau hyn hyd at ddau fis ymlaen
llaw.
G Tynnwch bopeth nad yw wedii osod yn barhaol ar eich
beic, yn enwedig pethau gwerthfawr.
G Yn yr orsaf, gadewch ddigon o amser i ddod o hyd ich
platfform. Wrth fynd ar y trn, ceisiwch wneud hynny cyn
gynted phosibl er mwyn osgoi oedi.
G Maer arwydd ar ochr y trn yn nodir drws sydd
agosaf at y lle cadw beiciau.
G Peidiwch chloi eich beic wrth unrhyw ran or trn nai
osod i bwyso yn erbyn unrhyw ddrysau na bagiau teithwyr
eraill.
G Peidiwch byth reidioch beic ar blatfform gorsaf - maen
beryglus.
G Gofynnir i feicwyr ddiffodd y golau coch cefn ar eu beiciau
pan fnt ar blatfformau.
Roedd y wybodaeth yn y daflen hon yn gywir adeg ei hargraffu. Caiff beiciau eu
cludon unol ag Amodau Cludor Rheilffyrdd Cenedlaethol.
Y tu allan ir oriau hyn, y Gard fydd yn penderfynu a gaiff
beiciau eu cludo.
Gwasanaethau cwmnau trenau eraill
Mae'n bosibl bod gan gwmnau trenau eraill drefniadau a
chwotu gwahanol ar gyfer beiciau. Os yw'ch taith yn golygu
teithio ar wasanaethau mwy nag un cwmni trenau, holwch y
cwmni trenau perthnasol i gael y manylion llawn.
Colled neu ddifrod ich beic
Nid yw Trenau Arriva Cymru yn derbyn unrhyw atebolrwydd am
golled neu ddifrod a achosir i feiciau sydd wediu gadael mewn
gorsafoedd neu eu cludo ar drenau.
Beiciau syn plygu
Mae beiciau syn plygun gyfan gwbl neu syn cael eu hamgun
llwyr mewn cynhwysydd neu gasyn drwy gydol y daith yn cael
eu cludo am ddim ar bob gwasanaeth ac yn fendith i lawer o
gymudwyr. Nid oes angen cadw lle ymlaen llaw i feiciau sy'n
plygu. I gael mwy o wybodaeth am feiciau syn plygu ewch i
wefan y Folding Society sef www.foldsoc.co.uk
Cerbydau eraill
Ni chaiff tandemau, treiciau, trelars Rann, beiciau modur,
mopedau, beiciau modur na sgwteri dwy olwyn eu cludo ar
unrhyw un on gwasanaethau.
Gwaith peirianyddol
Yn ystod cyfnodau o waith peirianyddol (fel arfer ar
nosweithiau yn ystod yr wythnos ac ar benwythnosau) ni ellir
cludo beiciau ar y gwasanaethau bysiau yn lle trenau. Gwiriwch
eich trefniadau teithio cyn i chi deithio.
Cyfeiriadau defnyddiol
Sustrans Cymru
123 Bute Street, Caerdydd CF10 5AE
Ffn: 029 2065 0602
www.sustrans.org.uk
CTC
Parklands, Railton Road, Guildford, Surrey GU2 9JX
Ffn: 0870 873 0060
www.ctc.org.uk
Trenau Arriva Cymru
Cysylltiadau Cwsmeriaid, St Marys House,
47 Heol Penarth, Caerdydd CF10 5DJ
e-bost: customer.relations@arrivatrainswales.co.uk
Ffn: 0845 6061 660
www.arrivatrainswales.co.uk
4
Mynd ch Beic
Gobeithio y bydd yr arweiniad hwn yn eich
cynorthwyo wrth gynllunio'ch taith trn gyda
gwasanaethau Trenau Arriva Cymru.
Mae gan ein trenau le i hyd at ddau feic, an nod yw gwneud
mynd 'ch beic ar y trn mor hawdd ag sy'n bosibl.
Rydym yn annog ein cwsmeriaid i gadw lle i'w beiciau ymlaen
llaw, lle bor cyfleuster hwn ar gael.
Ni chodir tl am gadw lle nac am gludoch beic. Fodd bynnag, os
ywr trn yn eithriadol o brysur, y tocynnwr/gard fydd yn
penderfynu a gaiff eich beic ei gludo, hyd yn oed os ydych wedi
cadw lle iddo.
Mae yna gyfyngiadau ar gludo beiciau ar rai gwasanaethau
penodol, er enghraifft yn ystod yr oriau brig. Ceir manylion
pellach am hyn yn nes ymlaen yn yr arweiniad hwn. Os oes
gennych unrhyw sylwadau am yr arweiniad hwn, ffoniwch ni ar
0845 6061 660 neu ysgrifennwch atom yn yr Adran Cysylltiadau
Cwsmeriaid, Trenau Arriva Cymru, St Mary's House, 47 Heol
Penarth, Caerdydd CF10 5DJ
customer.relations@arrivatrainswales.co.uk
Sut wn i a oes angen i mi gadw lle i fy meic ar y trn?
Yn amserlennir Rheilffyrdd Cenedlaethol ac yn yr amserlenni
poced chwiliwch am y symbolau neu ar ben y colofnau.
Maer symbolau hyn yn dynodi y gellir neu yr argymhellir cadw
seddi, ac yr argymhellir cadw lle i feic ar y gwasanaethau hyn
hefyd. (Mae gwasanaethau Trenau Arriva Cymrun cael eu
dynodi gan y llythrennau AW ar ben y golofn.)
Beth syn digwydd ar wasanaethau Trenau Arriva
Cymru lle nad ywn ofynnol cadw lle i feic?
Ar wasanaethau nad oes neu iddynt, caiff beiciau eu
cludo os oes lle ar gael iddynt. Rhoddir lleoedd ir cyntaf a ddaw,
neu fel y gwl y tocynnwr/gard yn dda.
Oes yna unrhyw gyfyngiadau ar fynd m beic ar y trn?
Ar rai rhannau prysur o linellau, ni ellir cludo beiciau ar drenau
yn ystod yr oriau brig, oni for trn yn wasanaeth mae modd
cadw lle arno, a ddynodir gan neu yn yr amserlen ach
bod wedi cadw lle ir beic.
2 3
Bydd y tocynnwr/gard yn caniatu i gwsmeriaid fynd ar drenau
mae modd cadw lle arnynt gyda beiciau heb eu bod wedi cadw
lle os gall y tocynnwr ddod o hyd i le ar gyfer rhan or daith
neur daith i gyd. Fodd bynnag, os bydd cwsmeriaid sydd wedi
cadw lleoedd iw beiciaun dod ar y trn yn ddiweddarach ar y
daith, bydd yn ofynnol ir beiciau nad oes lleoedd wediu cadw
iddynt adael y trn.
Y tocynnwr/gard fydd yn penderfynu ar nifer y beiciau a gaiff
eu cludo.
Sut allaf i gadw lle im beic?
Bydd gan y trenau a ddynodir mewn amserlenni gyda'r
symbolau neu le i ddau feic. Argymhellwn i chi gadw lle
ich beic o leiaf 24 awr ymlaen llaw, pan fyddwch yn prynuch
tocynnau trn o:
- unrhyw un o orsaf y Rheilffyrdd Cenedlaethol sydd staff; neu
- unrhyw asiant teithio sydd wedii benodi gan y Rheilffyrdd
Cenedlaethol; neu
- ein swyddfa telewerthu trwy ffonio 0870 9000 773 rhwng
0800 a 2200, dydd Llun i ddydd Sul.
Dylech ganiatu pum niwrnod gwaith ir tocynnau gael eu
danfon atoch.
Os oes rhaid i chi gadw lle ich beic ar l prynuch tocyn trn ni
allwch wneud hynny ond o swyddfa docynnau staff a bydd
angen i chi fod ch tocynnau gyda chi. I gael mwy o
wybodaeth am rwydwaith llinellau lleol y Cymoedd a
Chaerdydd, gweler isod.
Llinellau Lleol y Cymoedd a Chaerdydd
Ni ellir cludo beiciau ar ddiwrnodau pan gynhelir
digwyddiad mawr yn Stadiwm y Mileniwm. I gael dyddiadau
digwyddiadau, ewch ir wefan neu ffoniwch ein Hadran
Cysylltiadau Cwsmeriaid ar 0845 6061 660.
Rhymni Caerffili Caerdydd
Y Barri Tregatwg Caerdydd
Dyffryn Ebwy Caerdydd
Merthyr
Aberdr
Treherbert
Ffynnon Taff/Radyr
Llinell y Ddinas
(trwy Danescourt ayb)
Caerdydd
Caniateir beiciau bob amser
Ni chaniateir beiciau yn ystod yr amseroedd isod:
Dydd Llun - Cyrraedd Caerdydd rhwng 0730 a 0930 a gadael
- Dydd Gwener Caerdydd rhwng 1600 a 1800
Dydd Sadwrn - Cyrraedd Caerdydd rhwng 1000 a 1400 a gadael
Caerdydd rhwng 1500 a 1800
Arriva Trains Wales/Trenau Arriva Cymru Limited Cofrestrwyd yn Lloegr a Chymru Rhif 04337645
Swyddfa Gofrestredig Tr Santes Fair, 47 Ffordd Penarth, Caerdydd, CF10 5DJ
AW8009
www.arrivatrainswales.co.uk