Avaya: EXAM 6002

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1
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Avaya
EXAM 6002
Avaya Aura Communication Manager and CM Messaging (R6.0)
I mplementation Exam

Total Questions: 70

2

Question: 1

When troubleshooting a system fault. If the web interface or SAT are unavailable. Which method
should be used?

A. SAI.
B. TTY2
C. CLI
D. MODEM

Answer: C

Question: 2

Which two servers support RAID 5 configuration for CM 6.0?(Choose two.)

A. S8730 Server with 8 GB RAM
B. S8800 Server with 12 GB RAM
C. S8510 Server with 8 GB RAM
D. S8300 Server with 8 GB RAM

Answer: B,C

Question: 3

Hunt group number 99, with group extension 4199, is administered for messaging. Which command
needs to be executed at the SAT terminal to troubleshoot hunt group 99?

A. show tracelog huntgroup 419
B. view logs realtime huntgroup 99
C. display realtime logs huntgroup 99
D. list trace hunt-group 4199

Answer: D

3

Question: 4

A customer needs to set up SIP integration on Communication Manager Messaging Application 8.0
What are three pieces of information that are needed to meet this requirement?(Choose three)

A. Signaling Group number
B. SIP domain
C. Transport Method
D. Extension Length
E. Hunt Group number

Answer: B,C,D

Question: 5

Which three are bests that can performed to verify a Communication Manager Messaging 6.0
application is working property? (Choose three)

A. Verify the Hunt Group status
B. Check the Messaging port status using the display port command
C. Call the Messaging Hunt Group
D. Check the Messaging port status using the status port command
E. Check the Messaging

Answer: A,C,E

Question: 6

On a media gateway G450. which slots are permitted for the MM342?

A. V1 and V2
B. V2 and V6
C. V3 and V8
D. V5 and V7

Answer: C

4

Question: 7

A customer is planning to upgrade from CM 5.X to CM 6.0 on an existing S8510 server. What is the
total minimum memory requirement for this upgrade?

A. 4GB RAM
B. 8GB R AM
C. 12GB RAM
D. 16GB RAM

Answer: D

Question: 8

Which screen is used while upgrading the system platform fro m Release 6.0.0.09 to Release
6.0.0.11?

A. Communication Manager Web interface
B. Console domain ->Server Management->Patch Management
C. Console domain->Server Management->Platform Upgrade
D. Console domain->Virtual Machine Management

Answer: C

Question: 9

Which three statements about CM_Duplex template CM 6.0 ARE TRUE? (Choose three.)

A. Software duplication is available. But hardware duplication is not offered
B. The S8510 Server is not used for duplication
C. Server duplication is configured via Failover option on CDOMs web interface
D. S8730 with DAL 2 card does not support server duplication in CM 6.0
E. The CM duplex template supports CMM

Answer: A,B,C

5

Question: 10

Which Gateway command resets the Gateway back to factory default?

A. reset
B. restart
C. softboot
D. nvram init

Answer: D

Question: 11

A technician wants to test and see if the voice channel between two IP phones is shuffled. Which
command in Site Administration Terminal (SAT) can be used to determine the type of IP connection,
and to check if the voice channel is shuffled?

A. status station <extension>
B. status shuffling <extension>
C. list station <extension>
D. test station <extension>

Answer: A

Question: 12

Which Ethernet port on S8800 server is used for server duplication?

A. ETH0
B. ETH1
C. ETH2
D. ETH3

Answer: D

6

Question: 13

Which three components are part of Avaya Aura CM_survRemote_Embed template? (Choose three)

A. Utility Services
B. CM 6.0
C. Session Manager 6.0
D. CMM 6.0
E. AES 6.0

Answer: A,B,C

Question: 14

A technician is planning to upgrade an Avaya Communication Manager system to Release 6 .0 from
Release 5.2. Which two tasks must be performed during the upgrade procedure?(Choose two)

A. The S8700-series servers must be replaced by S8800 servers
B. All G350 gateways must be replaced by G430 or G450 gateways
C. The Survivable Remote servers must be upgraded to release 6.0
E. The Survivable Remote servers can stay at release 5.2

Answer: A,C

Question: 15

In the navigation pane, What are the steps to create a test mailbox on the Communication Manager
Messaging 8.0 Application?

A. Select Messaging Administration then Subscriber Management, and then Click Add or Edit
B. Select Subscriber Administration, then Click net
C. Select Subscriber Administration, then Subscriber Management and then Chen Click Add
D. Select Forms Control, and then at the command line run the Add Subscriber command

Answer: A

7

Question: 16

When configuring a G450 Media gateway, which two port settings must be set? (Choose two)

A. FTP Server
B. 100 MB port speed
C. auto-negotiation enabled
D. Full Duplex

Answer: B,D

Question: 17

A switch administrator wants to busyout trunk 53 for maintenance and administration work
However, there is one call active on port 5 of the trunk. Which command should be executed from
the SAT terminal to find out IP addresses and ports of the near-end and far-end node of the audio
connection?

A. status trunk 53/5
B. list trace port 53/5
C. display trunk statistics 53/5
D. status port 53/5

Answer: A

Question: 18

Which three objects can be downloaded from the Product License Delivery System (PLDS)? (Choose
three.)

A. Authentication file
B. Patches
C. Firmware updates
D. PuTTY
E. Communication Manager Templates

Answer: B,C,E

8

Question: 19

Which two statements describe the new procedures that a customers can use to directly and
permanently turn ON or OFF licensed features in CM 6.0?(Choose two)

A. Customers can turn features ON or OFF using the change system parameters customer-options
command on the System Access Terminal (SAT)
B. Customers can turn features ON or OFF using the System Management Interface Administration
page
C. Customers can access PLDS directly to turn features ON or OFF and then download and install a
new license file with the updated features
D. Customers can turn features ON or OFF using the WebLM server on the System Platform
Management Console
Answer: A,C

Question: 20

Which statement describes the action to assure the CM_SurvRemoteEmbed Template was installed
correctly?

A. From a browser. Using the Communication Manager IP address, successfully log into the
Communication Manager System Management Interface (SMI)
B. From a browser logged into Communication Manager, select Administration->Server
(Maintenance) ->Server-> Process Status, click on View and verify CommunicaMgr appears
C. From a browser logged into the System Management Console verify cm. bsm, and utility_server
appear and the Application State is running
D. When monitoring the template installation workflow status, verify the message, wizard
completed successfully displays
Answer: C

Question: 21

Which three statements about when Communication Manager Release 6.0 is deployed as a Feature
Server are true? (Choose three)

A. It supports G450/G430 gateways
B. It supports Analog trunks
C. It supports SIP telephones
D. It supports SIP trunks
E. It supports Digital trunks

Answer: A,C,D

9

Question: 22

When using the Avaya site Administrator GEDI interface. Which command would be used to check
the configuration of a telephone set with the extension of 1000?

A. print station 1000
B. display station 1000
C. show station 1000
D. view station 1000

Answer: B

Question: 23

A customer is migrating an older communication system to CM 6.0. They must upgrade device to the
lastest available firmware and servers to the lastest available CM software. The list in the exhibit are
the devices that need to be upgraded. What is the proper upgrade sequence?

A. 1.7.3.4.5.6.2
B. 1.3.5.4.2.7.6
C. 6.7.1.3.4.5.2
D. 1.3.5.7.4.6.7

Answer: Pending

Question: 24

Which three statements are true for a configuration that consists of duplicated S8800 main servers
with a duplicated port network and a survivable core? (Choose three)

A. Software duplication exists between the two main S8800 servers
B. The two main servers have duplicated IPSIs
C. Hardware duplication exists between the two main S8800 servers
D. The two main servers share a single control network
E. All CLAN and Medpro cards must be in one subnet

Answer: A,B,D

10

Question: 25

A technician has installed a pair of duplicated S8800 servers with IPSI duplication
Which two procedures indicate that the duplicated IPSIs are both operational? (Choose two)

A. The Enable Operation of IPSI Duplication field on the display system-parameter duplication form is
set to y
B. IPSI circuit packs have been installed in slots1 and 2 of carrier A and one of the IPSI LEDs is flashing
C. Execution of the test ipserver-interface command for both IPSI circuit packs shows PASS in the
results column
D. A ping test executed from the server to the IPSIs and from the IPSIs to the servers returns success
for the active IPSI and failure for the standby IPSI

Answer: A,C

Question: 26

What are the recommended CLAN and MEDPRO port settings?

A. 10Mbps half duplex
B. 1000Mbps full duplex
C. 100Mbps full duplex
D. 100Mbps half duplex

Answer: C

Question: 27

Which two statements are true regarding a media gateway fall tack (recovery) to the main (primary)
server? (Choose two)

A. All active (stable) IP calls on the media gateway drop when the media gateway falls back from the
survivable server is registered to the main server
B. The list survivable-processor command can be used to confirm that the remote survivable server
is registered to the main server and that the remote survivable server is no longer active
C. When the main server recovers it issues registration requests to all to media gateways in the
network
D. Executing the status media-gateways command from the main server will show which media
gateways are registered with the main server

Answer: B,D

11

Question: 28

To confirm that a survivable server is currently registered to the main CM server, using the SAT,
which command should be entered?

A. status ess clusters
B. display survivable-processors
C. status ess port-networks
D. status survivable- processors

Answer: B

Question: 29

A customer wants to enable audio encryption for IP phone calls, but the option is not available on
any ip-codec-set Which procedure must be followed to obtain this feature?

A. From the SAT, type change system-parameters customer-options. Find the Media Encryption over
IP field, and set the option to Y. Save the change
B. From the SMI Feature Administration page, find the Media Encryption over IP field set the option
to Y . Save the change
C. From the System Platform WetLM page, page, find the Media Encryption over IP field set the
option to Y. Save the change
D. From the Aura System Managers Feature Server Administration page, find the Media Encryption
over IP field, and set the option to Y. Save the change

Answer: A

Question: 30

Which statement describes the action to assure the system platform was installed correctly?

A. From a laptop connected to the network, ping the dom0 IP address and verify a successful
response
B. Immediately after the installation, verify the DVD is ejected from the drive and that the server
reboots
C. After connecting to the server using PuTTY and logging in as root, verify there are no errors when
running the xm list command
D. From the System Management Console browser, verify Domain-0 and cdom are running

Answer: D

12

Question: 31

Which statement is true about duplex servers in CM 6.0?

A. The Survivable Remote Duplex template includes Branch Session Manager
B. CM uses the high availability feature that System Platform can now provide
C. The license file for a survivable server is different than the license file of the main server
D. The main and all survivable server require an authentication file

Answer: D

Question: 32

System Platform webconsole is used to apply the service pack for which three virtual machines?
(Choose three)

A. System Platform
B. AES 6.0
C. Utility Server
D. Communication Manager 6.0
E. CMM 6.0

Answer: A,D,E

Question: 33

Which procedure must be followed while migrating from CM 5.2.1 (S8800 Server with 2 HDD) to CM
6.0?

A. Insert 3rd hard drive, run Raid CD, and then take backup
B. Take backup, store the backup locally, insert 3rd hard drive, and then run Raid CD after rebooting
C. Insert the Raid CD, reboot the server, and then take backup
D. Insert the hard drive and the 3rd hard drive is incorporated automatically

Answer: B

13

Question: 34

Which Communication Manager 6.0 command is used to add a new survivable cone server so that it
would register with the Main server?

A. add survivable-processor
B. add survivable-processor core
C. add survivable-processor core
D. add survivable-processor <node-name>

Answer: D

Question: 35

Which Ethernet port on S8800 server is connected to the customer network?

A. ETH0
B. ETH1
C. ETH2
D. ETH3

Answer: A

Question: 36

When using the Avaya Site Administrator GEDI interface, which command would be used to build a
new telephone set with the extension of 1000?

A. new station 1000
B. add station 1000
C. build station 1000
D. add set 1000

Answer: B

14

Question: 37

Which two components are part of the Avaya Aura CM_Simplex template? (Choose two)

A. Utility Services
B. CM 6.0
C. Session Manager 6.0
D. Avaya Enablement Services (AES)

Answer: A,B

Question: 38

When using the Avaya Site Administrator GEDI interface, which command would be used to confirm
that Media Gateway number 3 is registered?

A. show media-gateway 3
B. display media-gateway 3
C. print media-gateway 3
D. view media-gateway 3

Answer: B

Question: 39

For Avaya Aura CM6.0 how is the License file installed on the server?

A. by accessing the Web interface of CM
B. using the loadlicense command through shell prompt of CM
C. through the Web interface of MOM0
D. using the Web Interface of Console Domain

Answer: D

15

Question: 40

Concerning the type of Integration with Communication Manager, on the Navigation Pane, where is
the Communication Manager Messaging 6.0 Application mentioned or configured?

A. Click the System wide Messaging Parameters, then Switch Integration Type field
B. Click Switch Link Administration, then Switch Type
C. Click Integration Type
D. Click Switch Link Administration, then Switch Link Admin, and then Switch Integration Type field

Answer: D

Question: 41

A small enterprise customer needs 445 SIP/H.323 users. Which CM6.0 template will be the most
economical solution?

A. CM_Simplex
B. CM_survRemote_Embed
C. CM_Duplex
D. CM_onlyEmbed

Answer: A

Question: 42

For duplex S8800 servers running CM6.0 by default which Ethernet port communicates with IPSIs?

A. Eth0
B. Eth1
C. Eth2
D. Eth4

Answer: A

16

Question: 43

When configuring a G450 Media gateway using the gateway CLI interface, which command would be
used to view the serial number and software status?

A. show serial number
B. show system
C. print G450
D. show G450

Answer: B

Question: 44

Which three elements are needed to add a CLAN IP interface? (Choose three)

A. network region
B. gateway node name
C. node name
D. duplicate node name
E. link

Answer: A,C,E

Question: 45

Which three procedures are used to determine whether a gateway with a survivable remote server
has lost its H.248 link (connection) to the main (primary) server? (Choose three)

A. Execute the Communication Manager command display alarms, to see whether the Link Loss
Delay timer has expired
B. Execute the Communication Manager command display alarms, to see whether the No Service
Timeout Timer (NSTT) has expired
C. Execute the SAT command List media-gateway from the remote survivable server, to determine
whether the media gateway is registered with a survivable server
D. Execute the SAT command status media-gateways, to determine which media gateways are not
registered to the main server
E. Execute the command status H.248 line from the remote gateway, to determine whether the link
to the main server is active

Answer: C,D,E

17

Question: 46

A user at extension 1111 complains that when dialing extension 2222 the call is xxxxxxxx made are
connected as expected, There is not a display on the phone While at the xxxxxx. Which command
identifies the reason this phone call is behaving in this unexpected xxxxxxxxx?

A. list trace station 1111
B. list trace station 3333
C. status station 1111
D. display station 3333

Answer: A

Question: 47

A user at a remote branch location is registered to a G450 media gateway connected via Processor
Ethernet (PE) to a main Communication Manager in the core . They report that they are no longer
able to place calls to users at the core. Which three procedures can be used to diagnose the source
of the problem? (Choose three)

A. Confirm that the Registered field on the Communication Manager display media-gateway form is
set to y.
B. Confirm that the PE interface is active by executing the Communication Manager display
processor-Ethernet command and confirm that the Allow H. 248 Gateway field is set to y.
C. Use the show mgc command on the media gateway to confirm that the IP address of the PE
enabled server at the core is administered as the primary controller of the media gateway
D. Use the list registered-ip-stations command on the Communication Manager to determine
whether the user on the media gateway is registered
E. Use the list survivable processor command to confirm that the survivable server is registered to
the main Communication Manager in the core
Answer: A,B,C

Question: 48

How is the status of virtual machines (eg.DOM-0, CDOM-0, CM6.0) on S8800 server checked?

A. by going to the home page of Console Domain
B. by going to the home page of Avaya Communication Manager
C. by going to the home page of Dom 0
D. by using link on Internet Explorer->http://Cdom_lpaddr/VM

Answer: A

18

Question: 49

Which Circuit Pack provides an IP Server Interface in an Avaya G650 Gateway?

A. TN2312AP
B. TN2342AC
C. MM711
D. MM714

Answer: A

Question: 50

A technician is asked to retrieve a maintenance log for CMM that shows the information from 8:00
AM to 5:00 PM local time that day. Which shell command should be executed to retrieve the
maintenance log?

A. show maint log 0800 101010
B. displog -1 maint d 10/10/10 08:00
C. display log for maint 101010 0800
D. print -1 maint d 08:00 10/10/10

Answer: B

Question: 51

Which MAC address is recommended for the license file?

A. the MAC Address of the Console domain
B. the MAC Address of the CM eth0 port
C. the MAC Address of the CM host name
D. the MAC Address of the DOM0

Answer: C

19

Question: 52

A. newly installed main CM 6.0 server indicates it is in license error mode. A technician checks again
45minutes later and it is still in error mode. The license was installed from the System Management
Interface. (SM) Which statement describes the reason for the error mode?

A. The installer used the wrong interface to install the license and it is therefore not installed.
B. The server cannot communicate with the IPSI or Media Gateway whose serial number was used in
the license file.
C. The license audit runs every 60 minutes and the error will be resolved in 15 minutes.
D. The installer loaded a license for one of the survivable servers, not the main server, and the IPSIs,
Media Gateways, and/or IP phones have registered to it

Answer: A

Question: 53

To backup Communication Manager, what two choices does the customer have?(Choose two)

A. Backup/Restore
B. Backup Now
C. Backup Later
D. Schedule Backup
E. Backup/Restore Later

Answer: B,D

Question: 54

A user at XXXX 1111 comptains that when dialing extension 2222, the call is unexpectedly answered
by the person at extension 3333. All other calls made are connected as expected. There is not a
display on the phone. While at the SAY, the technician has the user repeat the call to extension
2222. Which command XXXX the reason this phone call is behaving in this unexpected way?

A. list trace station 1111
B. list trace station 3333
C. status station 1111
D. display station 3333

Answer: A

20

Question: 55

Which greeting should be received when you are calling the Messaging hunt group?

A. Welcome to Audix.
B. Welcome to messaging.
C. Your call is being answered by Audix.
D. Please leave a message after the tone.

Answer: A

Question: 56

What two pieces of information does the Product Licensing and Delivery System (PLDS) require to be
entered for a license file to be generated?( Choose two)

A. serial number
B. license activation code
C. MAC address
D. platform type

Answer: B,D

Question: 57

Which statement describes the action to assure the CM_Simplex Template was installed correctly?

A. From a browser logged into the System Management Console, verify cm and utility_ server appear
and the Application State is running.
B. From a browser, using the Communication Manager IP address, successfully log into the
Communication Manager System Management Interface (SM)
C. When monitoring the template installation workflow status, verify the message. Wizard
completed successfully displays.
D. From a browser logged into Communication Manager, select Administration Server
(Maintenance ) Server Process Status, click on View, and verify CommunicaMgr appears

Answer: A

21

Question: 58

Which two statements regarding shuffling and hairpinning are true?(Choose two)

A. Hairpinning does not use media processor resources.
B. The Audio Connection Type field on the Communication Manager status station form can be used
to determine whether a call is shuffled.
C. A call between a DCP endpoint and an H 323 endpoint can be shuffled
D. Shuffling releases media processor resources

Answer: B,D

Question: 59

Which Avaya G450 Module provides 8 DCP ports?

A. MM711
B. MM712
C. TN7202
D. TN2224

Answer: B

Question: 60

A network failure prevents communication between all the port networks (IPSIs) and their main CM
server. What is the maximum number of port networks (IPSIs) that can register to a survivable
remote embedded server?

A. no port network
B. 63 port networks
C. 64 port networks
D. 126 port networks

Answer: A

22

Question: 61

Which three servers can be upgraded to Communication Manager Release 6.0? (Choose three.)

A. S8300C
B. S8300D
C. S8400
D. S8510
E. S8800

Answer: B,D,E

Question: 62

A customer has a Communication Manager R6.0 system with IP phones and older TDM phones, and
says there is no dial tone for all of the IP Phones. All of the hardware has been verified to be working
property. Which two steps can be taken to identify the cause of the problem? (Choose two)

A. Verity that the TN2602 Media Resource circuit pack has the correct IP settings
B. Verify that the Processor Ethernet mode is enabled in the server
C. Set a static IP address on a laptop and see if the server can be pinged
D. Set a static IP address on a laptop and see if the TN2602 Media Resource circuit pack can be
pinged

Answer: A,D

Question: 63

To ensure that Communication Manager Messaging application is working. What are three tests that
can be performed? (Choose three)

A. Call one of the two station that you set as a subscriber to the messaging server, and let the call go
to coverage.
B. Leave a message on a covered call and verify that the Message Waiting Indicator (MVVI) lamp on
the receiving extension is lit
C. Call the station and after the call is answered leave a message.
D. Call the messaging hunt group from any of the stations to ensure it is answering
E. Log into Communication Manager Messaging to verify CDOM is running

Answer: A,B,D

23

Question: 64

Which statement describes how the Communication Messaging Application is enabled the
installation?

A. Connect to the SAT terminal Login using craft and then enable messaging using the enable
messaging command
B. Open the Communication Manager IP address using web browser. Login as craft, click installation,
then Communication Manager Messaging and then click Enable.
C. Open the Communication Manager IP address using web browser. Login as craft, click
Administration, then Server(Maintenance). Then click Miscellaneous, then Messaging Software, and
then click Enable.
D. Communication Manager Messaging is enabled by default after the installation.

Answer: C

Question: 65

Through which two protocols can integration of the Communication Manager Messaging application
6.0 with Communication Manager occur? (Choose two.)

A. H323/Q Sig protocol
B. RTP protocol
C. SSP protocol
D. SIP protocol

Answer: A,D

Question: 66

An administrator has just installed a 9620 IP phone on an existing system. The command change ip-
network-map is used to administer the phone into network region 100. All other phones are in
network region 1. Like all other 9620 phones on this system, this one successfully gets IP address
information from the one DHCP server. However, the new phone fails to register with CM. Which
two statements describe the cause of this problem? ( Choose two)

A. Neither PROCR nor CLANs were administered in network region 100
B. There are no Medpros or H248 Media Gateways administered in network region 100
C. Network region 100 is not configured to communicate with any other network regions
D. On the ip-interface form, someone recently set the field Allow H323 registrations to n
Answer: A,C

24

Question: 67

Which statement describes how the licensed mailboxes are enable on Communication Manager
Messaging Application 6.0?

A. Mailboxes are enable in the Communication Manager 6.0 license file
B. Mailboxes are enable by a separate license that needs to be generated and deployed.
C. Mailboxes are enabled by default
D. Mailboxes are enabled in the system-parameters features form

Answer: A

Question: 68

On a media gateway G450, into which slot does the S8300D server blade need to be inserted?

A. V1
B. V2
C. V4
D. V8

Answer: A

Question: 69

Which two hardware components support CM_ survRemote template?( Choose two)

A. S8730 Server with 8 GB RAM
B. S8800 Server
C. S8510 Server with 8 GB RAM
D. S8300D Server

Answer: B,C

25

Question: 70

In which two modes is Communication Manager Release 6.0 deployed? (Choose two.)

A. Feature Server
B. Signaling Server
C. Evolution Server
D. System Manager Server

Answer: AC

Avaya: EXAM 6002

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