materials during value addition process at Henkel Teroson India Ltd.
Prakirn Gupta Roll No. 9811204454
Under the guidance of
Mr. Pramod Bawa, GM Henkel Teroson India Ltd Gurgaon
Institute of Management Technology Ghaziabad 2 PROFORMA
NAME : PRAKIRN GUPTA ROLL No. : 0811001951
PERMANENT ADDRESS : 929, LAXMAN VIHAR, PHASE - II GURGAON 122001 Contact No. 9811204454 E mail ID : prakirng@yahoo.co.in
DESIGNATION AND OFFICE ADDRESS : MANAGER - PURCHASE PEARL POLYMERS LTD PLOT- 2A, SECTOR - 18 GURGAON - 122001
NAME, DESIGNATION AND ADDRESS OF GUIDE : Mr. PRAMOD BAWA, GM, HENKEL TEROSON INDIA LTD, 74, IDC, MEHRAULI ROAD GURGAON - 122001
3 TABLE OF CONTENTS
Chapters Page No.
Acknowledgement 5
1. Introduction : a. Problem Introduction 7 b. Objectives of the study 9 c. Scope of the study 11 d. Methodology 13 e. Limitations of the study 15
2. Existing Systems a. System for Incoming Raw Material Inward 18 b. Unloading process for liquid materials 22 c. Production Methods 24 d. Store & Machine Layouts 25
3. Research methodology a. Research Methodology 27 b. Data Collection 38
4 4. Literature Review a. Material Mass Balancing 57 b. Value Stream Mapping 66 c. Tools and Techniques of Data Analysis 70
5. Data Analysis a. Data collected through Questionnaire 75 b. Data Analysis 90
I am glad to express my heartiest appreciation to all those with whom I worked / interacted and whose thoughts and insight helped me to enhance my knowledge and understanding of the project study.
First of all, I will express my gratitude to Mr. Pramod Bawa, my project guide for guiding and keeping me on the right track during the project. I would also like to thank people, factors and situations who contributed to the successful accomplishment of the task. Though I am unable to mention all of them individually, my depth of gratitude to them is no less.
I bear the sole responsibility in case of shortcomings, if any.
prakirn gupta
6
CHAPTER I
INTRODUCTION
a. Problem Introduction : 7
Working title of this project is Reconciliation and wastage reduction of raw materials during value addition process. It has been under taken at 74, IDC plant , one of Production Unit of Henkel Teroson India Ltd (HTIL) out of five manufacturing locations in India. In the beginning, it is necessary to provide, information regarding nature of work carried out in the organization.
Henkel Teroson (HTIL) is manufacturing around 180 different kind of Automotive Sealants and Adhesive products for which at least 400 different kind of raw materials are used. 50% of raw material is sourced from within the country whereas 50 % of inbound materials are imported only from Henkels globally approved suppliers. Huge quantity of imported materials forces HTIL to keep sufficient amount of inventory. On the other HTIL has to supply finished goods on the concept of Just- in-time for which production has to schedule in such a way that product shortage doesnt occur to avoid any production line stoppage at customer end.
Material reconciliation has been little difficult. There are thoughts of material wastage during the process of value addition as well.
The biggest problem however is of severe space crunch. Henkel Teroson (HTIL) at Gurgaon has two plants by the name of 74 IDC and 64 IDC.
74 IDC has total floor area of 9234 Sqr.ft. and 64 IDC has total floor area of 6963 Sqr ft. (Floor plans attached). 8
The present existing process on Material reconciliation is little difficult due to space crunch and hence is a complicated one. There are various thoughts of material wastage during the process of value addition.
9 b. Objectives of the Study :
Proper control over raw materials, intermediate products, final products and the associated waste streams are now being recognized by industry as an important waste reduction technique. In many cases waste is just out-of-date, off-specification, contaminated, or unnecessary raw materials. The cost of disposing of these materials not only includes the actual disposal costs but also the cost of the low cost raw materials or product. There are two basic aspects to inventory management: controlling the types and quantities of materials in the plant inventory; and controlling the handling of raw materials, along with the finished products and waste streams in the production facility.
The former aspect, referred to as inventory control, includes techniques to reduce inventory size and hazardous chemical use while increasing inventory turnover. The latter aspect, referred to as material controls, includes methods to reduce raw material and finished product loss and damage during handling, production, and storage. Handling waste as if it were a product helps reducing waste and increasing the potential for recovery.
The project objective is to study the material flow and institute material wastage during the value addition process, finding out reasons for the same, tracking reasons for difficulties in material reconciliation and formulating plans for improving the existing system.
10 Project objectives:
To study the material flow and institute material wastage during the value addition process.
To find out the reasons for the same, tracking reasons for difficulties in material reconciliation and formulating plans for improving the existing system.
To optimize individual and group efforts for minimization in wastage and to achieving the organizational goals efficiently and effectively by cost savings.
Here the objective of this project is to reengineering the existing value addition process to reduce wastage of Raw Materials during the Value Addition Processes and to have better control on inventory management.
11 c. Scope of the Study :
The scope of the study is in problem solving process in manufacturing companies and that too specially in fast growing Automobile sector. In Automobile companies in addition to the Original Equipment Manufacturer (OEMs) there are huge set up of components manufactures. The overall turnover of Henkel (Components manufactures) is greater even than the certain OEMs.
In order to achieve objectivity, it is necessary to Understand :
The existing system for Inward Raw Materials. Lay out of Present Raw Material Stores. Manufacturing Lines and Machines Modification in work operations and any corrective action suggestion. Checking for continuous improvement.
First of all , There is a immense need to Understand, the Working Environment In which whole store functions and method of usage of Raw Materials as input.
Data are collected through observation method, interviewing method and questionnaires method. Direct observation method is used to understand the existing process. The personal interview with Middle Management, Shift Supervisors, Maintenance Incharge, Store Incharge , Security Guards and Work Force has been carried out. The data sources of the organization was also studied. This personal interviews 12 and internal data sources study provided a clear idea regarding current Waste level and System of raw material inward.
In order to understand the customers actual requirements and level of satisfaction questionnaires method is used. These questionnaires were given to different workers in all the three shifts. After receiving the responses those are thoroughly analyzed. A feedback control system has been developed. This feedback system continuously compares output of new changes and clients satisfaction level achieved with standards. If the standards are not achieved then corrective measures are to be carried out. In case the requirements are achieved a slightly higher than standards, they are fixed as our aim is to achieve these standards. Thus, it ensures the continuous improvement.
The studies show that the highest attrition is found in the Work Force and Supervisory categories. The Supervisory and workers categories experience lesser attritions. Hence the scope of the study was designed to concentrate on that particular segment of higher attrition. This segments includes the Workers and Supervisors who are generally employed in Store and working on Machines in all the three Shifts.
13 d. Methodology :
Methodology is the specification of the method for acquiring the information needed to structure the study.
There are Some basic strategies to minimize wastes are as follows:
Inventory management Inventory control Material control Production process modification Operation and maintenance procedures Material change Process equipment modification Volume reduction Source segregation Concentration Recovery On-Site recovery Off-Site recovery
Proper control over raw materials, intermediate products, final products and the associated waste streams are not being recognized properly at Henkel India (HTIL) as an important waste reduction technique. There are two basic aspects to inventory management: controlling the types and quantities of materials in the plant inventory; and controlling the handling of raw materials, along with the finished products and waste streams in the production facility. 14 To apply these strategies following techniques were identified for this project to successfully minimization of Waste through production process modifications.
1. Mass flow balancing 2. Value Stream mapping 3. ABC analysis 4. Theories of Total quality management.
15 e. Limitations of the Study :
Following Limitations were observed while study carrying out on the project :
1. Lack of time: - Mass flow balancing technique require process sequencing and continuous time bound studies on a particular chosen batch till the batch production is completed (End of Batch cycle time). There are approximately 200 Nos. of Finished goods, which HTIL make to feed OEMs monthly requirements. Out of these, Approx. 80 Nos. products are regular in demand as well as in regular production. These 80 Nos. regular finished goods comprises 65 % of the volume of total monthly production. Since my self is employed and It was not possible for me to exercise Mass Flow Balancing and Value stream mapping study on each & every finished products. Hence as a sample, certain regular finished products were selected to conduct the studies..
2. Since HTIL is using approximately 400 Nos types of Indian and Imported raw materials. Hence this Study could not be conducted on all the raw materials / products, hence random FG products were selected for the study. Various Raw materials are common in usage.
3. It is a general phenomenon, due to casual attitude of people working at lower ranks, it is very hard to get informations from them. Respondents lack of time and unwillingness to give information due to their casual attitude was a big hindrance in the study.
As this project is limited to Gurgaon, its findings cant be taken as the findings for other Henkel plants in the India because other plants are 16 newer than Gurgaon Plants with advanced machines (Blenders etc) and equipments. The other plants have different kinds of machines with extra capacities than Machines available with Gurgaon Plants. Hence studies carried out in Gurgaon can not be co-related with the other HTILs plants in India.
17
CHAPTER II
EXISTING SYSTEMS
18 a. System for Incoming Raw Material Inward
In this chapter, I have discussed the existing process for incoming Raw materials into Store. This process has different procedures for incoming Powder and liquid raw materials.
As I have mentioned earlier that Henkel Teroson (HTIL) is manufacturing around 180 different kind of Automotive Sealants and Adhesive products for which at least 400 different kind of raw materials are used. 50% of raw material is sourced from within the country whereas 50 % of inbound materials are imported only from Henkels globally approved suppliers. Huge quantity of imported materials forces HTIL to keep sufficient amount of inventory.
The biggest problem however is of severe space crunch. 74 IDC has total floor area of 9234 Sqr.ft. and 64 IDC has total floor area of 6963 Sqr ft. (Floor plans attached in the last of this chapter). Monthly inventory level is Approx. 750 MT. Owing to space constraints , maintaining of store activities, reconciliation of stock is little difficult work.
The procedure for accepting Imported in-warding raw materials is different then Indian raw materials. And raw material accepting criteria for bulk materials and liquids bulk materials are different than small items.
Certain Imported items are very old and their past quality record are good and these certain items are declared as self certified and used without any pre quality testing. While various bulk and fast consuming 19 Indian items are unloaded after sample testing and approval of quality tests. For Example Plasticizers like DOP/ DINP/ Exxsol D 80 etc.
Certain Materials are unloaded without testing but are used only after getting the sample testing and quality validation. In such materials quality testing lead time is 3 5 days. Small pilot batches are made, results are validated before approving the quality standards. For Example Neo light SP etc.
The whole process is summarized in below steps.
Step 1 : The Raw Material is received at receive reported by Security Guard.
Step II : Store Officer checks whether all the raw materials are available as per the Purchase order and material is unloaded in the Material under Testing Area
Step III : Random Sampling is done as per the sampling plan. Sample is sent to QC department for Quality testing with Sample Requisition Slip.
Step IV : The Quality Assurance Department checks the Physical & Chemical properties of sample material as per the methods and generates the test report for Quality Approval or non Approval.
Step V : In case of Quality Approval, material is shifted to OK Store for production purpose.
20 Step VI : In case of Non quality approval, Supplier is intimated and whole rejected lot is sent back to Supplier.
Step VII : Fresh material is received and whole procedure Step 1 to VI is repeated.
Step VIII: Due to bulk materials and space constraints, Store Areas are open and are available at different locations. Hence these store can not be put into Lock.
Step VIII : Whenever required, Production department issues the Production plan and Material requisition slip to Store and store issue the materials by updating their store records.
21 Flow Chart :
No Yes Quality officer carries out Physical & Chemical test Material is shifted to Store , Store records are updated
Sent back to Supplier If Result Satisfacto ry Material are unloaded into Under Testing Area and sampling is done Physical Condition and Quantities are verified from P.O. 22 b. Unloading process for Liquid Materials Tankers :
The Unloading Process for Liquid Plasticizers materials are summarized below : (See the flow Chart also)
1. Bulk Plasticizers are transported by suppliers through 16 MT or 20 MT tankers
2. On the arrival of Tanker, Physical checking of tankers is thoroughly carried out for any leakage of discharging valves, any mal practice by tanker drivers in Transit. Sealed broken or Intact etc.
3. Sampling of plasticizers is done from each cuppa of tankers by removing initial 20 25 lts plasticizers, to avoid any moisture, rust , dust within pipe line.
4. Tanker is moved to two nos. local weighing balances in the custody of Store officer and Security Guard. 5. Dip measurement is carried out for the existing storage tankers by dip rods to measure current stock available in empty storage underground or overhead tanks.
6. Meanwhile Quality Test Report is received from QC. In quality Ok condition, Discharging Flange are fitted on discharging vales of tankers.
23 7. Motor fitted flexible plastic pipes are fitted connecting to Tankers flange and mouth of empty tanker through flame proof electrical motor. And motion tanker is unloaded into the empty tanks.
8. After emptification of Tanker, emptification is verified by searching inside the tanker through Torch light and quantity unloaded is verified by dip measuring of filled under ground or over head tanks in the presence of Store officer. In dip measurement, previous dip measured quantity is reduced.
9. Again, empty tanker is weighed in the custody of Store officer and Security Guard at destine two previous weighing balances.
10. Average Weight (In Kgs) of said plasticizer of weighment slips are verified with cross checking of suppliers invoiced quantity. only 0.5 % shortage due to transportation loss is accepted as quantity received as full for commercial purpose only while for inventory purpose actual quantity received is recorded into inventory stocks.
11. Empty tankers are released to return to supplier after weight verification.
12. Now the said plasticizer is available for use to production department. It is issued to production (in Kgs.) on the material requisition slips (MRS Slips) received from production.
13. Here it is found there is no control of Store in issuing the liquid plasticizers to production. The production department has control 24 over it and they use or can manipulate the quantity what ever they are doing. This is the grey area of possible wastage.
c. Production Methods :
Since Sealants are of two types :
1. PVC Based 2. Mastic (Rubber) Based
For both types of Sealants different types of machines are used. These are :
25 PVC Based sealants are made in PVC Blenders and Double Planetary mixers while Mastic sealants are made in Sigma mixers and kneader etc RAM Press , Triple Roll Mill are supporting units..
Both Sealants are manufactured by the application of Blending technique. In blending technique, is a chemical processing technique in which various ingredients are combined in such proportions as to give a product of some desired composition.
The overall production method for the both types of sealants are same, Blending operations are performed under vacuum at ambient temp ( < 30 o C) at high speed.
d. Store & Machines Layouts :
Following Layouts are attached for Store. Since Henkel store approx 750 MT inventory in more than 400 Nos Raw materials hence large space are occupied by store which are very congested. Layouts are self explanatory.
1. Layout of Liquid Raw Material Area ( 74 IDC, Ground Floor) 2. Layout of raw Material Store (74 IDC, Ist Floor) 3. Layout of Raw Material Store for Racks (74 IDC 2 nd Floor) 4. Layout of Liquid Raw Material Area ( 64 IDC) 5. Layout of raw Material Store, Bags (64 IDC) 6. Layout of raw Material Store (64 IDC, AC Room I) 7. Layout of raw Material Store (64 IDC, AC Room II) 8. Layout of DPM and RAM Press 26
CHAPTER III
RESEARCH METHODOLGY
27 a. Research Methodology
The term waste minimization means the reduction, to the extent feasible, of waste that is generated prior to treatment, storage, or disposal of the waste. Industrial waste minimization technologies include source reduction, pollution prevention, recovery, and reuse. Application of technologies that decreases waste percentage per unit production and increase in Raw material chemical dosage, improve efficiency. Of the industrial waste minimization processes carried out in Henkel Teroson plants, source reduction is usually the lowest cost alternative, particularly for improving management and production process.
Data have been collected through observation, personal interviews and questionnaires methods from internal sources. Primary data are those collected specifically by or for, the data user for a definite purpose. There is intervening party to summarize the original data. As the original data from each unit or respondent are available, they can be re-tabulated or reanalyzed in as many different ways as choose. Primary data can be tailored to needs. In this case, data are primary in nature. Data have also been collected from internal resources of organisation.
It is possible to classify questionnaires studies on a variety of bases. Three such bases, which are of importance, are :
(a) The degree to which questionnaires is formalized or structured. (b) The disguise or lack of disguise of the objectives of questionnaires. (c) The communication method used. 28 Questionnaires studies can be conducted either with or without formal lists of questions. When no formal questionnaires is used, interviewer adapt either questioning to each interviewee as it progresses or perhaps elicit responses by indirect methods, such as sowing pictures on which the respondent comments. The process of following a prescribed sequence of specific questions is referred to, as structure study while other is non-structure. Questionnaires can be constructed so that objectives clear to the respondent, or they can be constructed so as to distinguish the objective.
When information to be collected by asking questions to people who may have the desired data, a standardized form called questionnaire is prepared. The questionnaire is a list of questions to be asked to respondents. Each question is worded exactly as it is to be asked and the questions are listed in an established sequence.
Questionnaire construction is still much more of an art than a science. Questionnaire construction is basically a nine step procedures. These nine steps are as follows :
(i) Decide what information is wanted. (ii) Decide what type of questionnaires (Personal interview, mail, telephone) (iii) Decide on the content of individual question. (iv) Decide on type of question. (v) Decide on wording of question. (vi) Decide on sequence of questions. (vii) Determine form layout and method of questionnaire reproduction. 29 (viii) Make a preliminary draft and present it. (ix) Revise and prepare the final questionnaires.
Type of questionnaire used : This above discussion gives a brief idea regarding classification questionnaires and method to be used for eliciting information from customers. The aim is to measure satisfaction level of customer.
In order to elicit information from Workers and Supervisors structured, disguise and multiple-choice questionnaires is formulated. Further, in order to formulate these questionnaires necessary attention is given to nine steps as mentioned above.
Type of Communication : These different methods of communication with questionnaire are available :
(i) Personal interview (ii) Telephone (iii) Mail
In this case, Telephone & mail survey method is not applicable . Mail survey method is used where a vast area is required to cover and a huge number of customers are taken for consideration. In mail survey method there is no interviewer to explain the purpose of study, to ask the questions, to record the answers and in general to cope with the problems. Mail surveys are particularly versatile in reaching all type of people, in different geographical area, in urban or rural areas at the same cost.
30 Thus, from above discussion it can be written in brief :
Type of questionnaires : Structured, disguised, multiple choice. Type of communication : Personal Interview.
A copy of questionnaires is given below :
QUESTIONNAIRE Please Tick ( ) the Right Answer 1. Do you check the conditions of Mixers and In process equipments before batch starting. Water Leakage from Jacket of Mixer, Vacuum air Leakage from Discharge Valve and from Rubber Gasket will increase the moisture in batch and hence batch may be rejected.
Every Once On Problem Batch a day Existence
2. Do you check & confirm the standard packing size weight of raw materials bags before charging into mixers . Weight of Raw Materials bags may varies..
Every Every Random bag batch lot Selection
3 Do you verify the Liquid & Powder raw materials cans / bags emptied completely during or after raw materials charging into mixers.
Yes No Randomly
4. Super 40 is Exothermic, it is used in all finished goods to repel moisture from batches during process. Presence of moisture in batch will increase poor Bonding and hence there are chances of Rejection of batch or Reprocess of batch. To avoid moisture , Do you Check the exothermic property of Super 40 ( > 120 0 C) before addition into each batches.
31 Every Lot Randomly Time Wise
5. Do all In-process machines & testing equipments like Weighing Machines, Vacuum Gauge , Ovens Thermometers , Glass Thermometers are get calibrated periodically.
Yes No Not Known
6. In-Process Temperature of the running batch is kept under control during batch processing as per batch process standards (Standard Manufacturing Process). Processing of PVC at more than 30 0 C will tends to Gelation on Batches.
Yes No Not Aware
7. During Filtration, On filter Choking, do you bypass the filtration process. Unfiltered material will be rejected at customer site.
Never Slightly Frequently
8. Preventive Maintenance schedule is followed to avoid Water Jacket leakage, Vacuum machine failure, Torn of Gear boxes of High speed mixers, Non Functioning of Weighing Balances .
Strictly On demand Never
9. Are all the Incoming Raw Material tested as per Standard Quality Test methods at the time of receiving.
Random Completely Partially Selection
10. What Happened when such a Raw materials is found of sub quality standard.
Rejected and Used under Alternative Returned to supplier Deviation RM is Used
32
11. What are the In-Job Training schedule.
Monthly Half Yly Quarterly
THANKS FOR THE YOUR CO-OPERATION.
Measurement of response rate : It is very important to determine response rate of Questionnaire. Response rate may be defined, as number of completed questionnaire received divided by number of participated workers.
However, in our case I have selected all the workers in all the three shifts. i.e 35 workers, which are working on Double Planetary Mixers (DPM), PVC Blenders, Sigma Mixers, Triple roll mills and RAM press machines, these are eligible to response through questionnaire. In order to determine response rate to questionnaire, following table is useful :
Eligible Non-Eligible Response Obtained Non Response 35 0 29 6
From the table it is clear that out of 35 workers 29 workers responded to the questionnaires and 6 workers did not response to it. Hence,
The response can be reflected in the pie chart as given below :
Figure 3.1
Personal Interview : In order to obtain crucial information, personal interview with Maintenance Engineers, Personal Manager, Shift Supervisors, Store In-charge, Store officer and Workers working in Store has been conducted. Personal interview is a method of data collection where face-to-face contact with person from whom information is to be obtained occurs.
However, personal interview can be classified according to their basic characteristic as given :
No Resonse 17.14 %
Response Response 82.86%
34 CLASSIFICATION OF PERSONAL INTERVIEWS
Personal Interviews
Formal Interview Informal Interview
Fig : 3.2
In formal interview, the interviewer presents a set of well defined questions and notes down the answers of informants in accordance with prescribed rules. Here, emphasis is given on the order and sequence of questions. In informal interview the interviewees has the freedom of alternations of questions to suit a particular situation. Questions may be recorded, revised or rephrased to suit the needs of respondents.
Thus from above discussion it can written interview conducted is basically informal interview. However, during this interview following rules were observed as : Allowed maximum opportunity of self-expression to the interviewee. It was a free and frank interview. Interviewee was heard with full interest.
During personal interview some useful information were obtained. Information obtained regarding are listed as follows :
35 Personal Department
Actual Man-hours working against Standard man-hours permitted for their job duties. Working on Over Time duty and reasons (in this case interviewee took help of internal data base) Work package. Job retentions ratio. Population Ratio.
Maintenance Department
No. of Machine Brake down, severity of Brake Down (in this case interviewee took help of internal data base) Specified machines which goes under Brake down. (interviewee took help of internal data base) Specific reasons for Brake Down. And time period in which machine get repaired. Any corrective action Taken in past. Equipments Calibration cycle and past History. (in this case interviewee took help of internal data base) Available technicians / engineers in last five years. Preventive Maintenance schedule.
Production Department
Production level of last five years (in this case interviewee took help of internal data base) In Job training and Skilled Matrix. 36 Basic Education level. Awareness about Finished Goods and Raw Materials Properties Awareness about handling of Raw Materials. Awareness about machines operations. Precautions about raw materials and machines. Raw materials consumptions record and entries into system (interviewee took help of internal data base)
Store Department
Awareness about Finished Goods and Raw Materials Properties. Raw materials Handling methods for safety purpose. Raw materials storage norms and storing conditions. Inventory Levels. (interviewee took help of internal data base) Raw materials procuring lead times. (interviewee took help of internal data base) Medical First Aid awareness. Efforts on RM wastage minimizations. Raw Materials Receipt and Issuing activities. (interviewee took help of internal data base) JIT etc..
Observation Method : Observation is the process of recognizing and noting people, objects and occurrence rather than asking for information. This is the most commonly used method of data collection aspect in studies relating to production management and behavioral sciences. Accurate watching and noting down phenomenon, as they occur in 37 nature or at shop floor with regard to cause and effect, is called the observation method of data collection. In this case, direct observations of the overall process have been made.
This direct observations was done to collect following data :
To identify what Workers , technician , Shift Supervisors are actually doing in workshop. How much time technicians spend effectively on working equipments. What is the actual time required for completion of various operating steps in the process. Time spend in between operating steps for value stream mapping. Total activities time and process time ratio. Time spend effectively on equipment as a percentage of total process time. What are the raw materials storing conditions and how material reconciliation activities are being carried out. Raw Materials Inward system and finished goods outward.
38 b. Data Collection
In this case, at Henkel Teroson, raw Materials are categorized as per their inherit properties and end usage. See Figure 3.3, Raw materials are categorized into 9 Nos. of the main categories, in which all the raw materials are grouped. Classification of inventory item : The inventory of all categories of items cannot be determined by using same method. This is because some of items are consumed very less, some items consumed in very large quantity and some items consumed in average quantity. Therefore, ABC analysis is used for inventory items.
ABC analysis : ABC analysis is always used for better stand. According to this analysis, all the inventory items are divided into three categories as A type, B type and C type depending on their cost and quantity of consumption. The differences between these types of items are summarized below :
CRITERIA A TYPE B TYPE C TYPE Quantity 10 % 20 % 70 % Annual Usage 75% 15% 10% Control Very Strict Moderate Less Ordering Weekly Bimonthly Yearly Safety Stock Less High Highest
Figure 3.3 : ABC analysis - RM Categories
39 At, Henkel (HTIL), monthly consumption of raw materials is approximately 750 metric tone. Below mentioned table, is derived from ABC Analysis, shows their monthly consumption volume and percentage contribution as per their groupings. ( Fig. 3.3).
Doing a Mass Balance is similar in principle to accounting. In accounting, accountants do balances of what happens to a Companys money. Chemical engineers do a mass balance to account for what happens to each of the chemicals that is used in a chemical process.
Material quantities, as they pass through processing operations, can be described by material balances. Such balances are statements on the conservation of mass. If there is no accumulation, what goes into a process must come out. This is true for batch process 1 . It is equally true for continuous process 2 over any chosen time interval.
Material and energy balances are very important in an industry. Material balances are fundamental to the control of processing, particularly in the control of yields of the products.
Basic Principles
If the unit operation, whatever its nature is seen as a whole it may be represented diagrammatically as a box, as shown in Figure. 4. 1. The mass and energy going into the box must balance with the mass and energy coming out.
1 A Batch process is a process where the feed streams are fed to the process to get it started. The feed material is then processed through various process steps and the finished products are created during one or more of the steps. The process is fed and products result only at specific times. Examples are making a batch of a product, like soup or a specialty chemical.
2 A Continuous process is a process that has the feed streams and product streams moving chemicals into and out of the process all the time. At every instant, the process is fed and product is produced. Examples are an oil refinery, a power grid and a steady salaried job.
58
Figure 4.1: Mass and Energy Balance
The law of conservation of mass leads to what is called a mass or a material balance.
Mass In = Mass Out + Mass Stored
Raw Materials = Products + Wastes + Stored Materials. m R = m P + m W + m S
(where (sigma) denotes the sum of all terms). m R = m R1 + m R2 + m R3 = Total Raw Materials m P = m P1 + m P2 + m P3 = Total Products. m W = m W1 + m W2 + m W3 = Total Waste Products 59 m S = m S1 + m S2 + m S3 = Total Stored Products. If there are no chemical changes occurring in the plant, the law of conservation of mass will apply also to each component, so that for component A:
m A in entering materials = m A in the exit materials + m A stored in plant.
At Henkel plant that is producing Automotive Sealants by Blending Technique 3 in Batch operations by the applications of mechanical Blenders and Double Planetary Mixers. if the total quantity of Raw Materials going into the processing is not equalled by the total of the Sealant produced and the Sealants in the waste, then there is something wrong. Sealants are either being burned (chemically changed) or accumulating in the blenders or mixers or else it is going unnoticed down the drain somewhere. In this case:
M A = (m AP + m AW + m AU )
where m AU is the unknown loss and needs to be identified. So the material balance is now:
Raw Materials = Products + Waste Products + Stored Products + Losses where Losses are the unidentified materials.
3 Blending : A chemical processing technique in which various ingredients are combined in such proportions as to give a product of some desired composition. Complicated examples, in which an optimum or best achievable composition must be sought, need quite elaborate calculation methods, such as linear programming, but simple examples can be solved by straight forward mass balances. 60 The first step is to look at the three basic categories: materials in, materials out and materials stored. Then the materials in each category have to be considered whether they are to be treated as a whole, a gross mass balance, or whether various constituents should be treated separately and if so what constituents
Material balances can be based on total mass, mass of dry solids, or mass of particular components.
1 Method for Preparing Process Flow Chart
The identification and drawing up a unit operation/process is prerequisite for material balance. The procedure for drawing up the process flow diagrams is explained below.
Flow charts are schematic representation of the production process, involving various input resources, conversion steps and output and recycle streams. The process flow may be constructed stepwise i.e. by identifying the inputs / output / wastes at each stage of the process, as shown in the Figure 4.2
61
Figure 4.2 : Process Flow Chart
Inputs of the process could include raw materials, water, steam, energy (electricity, etc).
Process Steps should be sequentially drawn from raw material to finished product. Intermediates and any other byproduct should also be represented. The operating process parameters such as temperature, pressure, % concentration, etc. should be represented.
The flow rate of various streams should also be represented in appropriate units like m 3 /h or kg/h. In case of batch process the total cycle time should be included.
Wastes / by products could include solids, water, chemicals, energy etc. For each process steps (unit operation) as well as for an entire plant, energy and mass balance diagram should be drawn.
62 Output of the process is the final product produced in the plant.
Example: -Process flow diagram - raw material to finished product (At Henkel, Gurgaon)
Figure 4.3 : Material Mass Balancing for PVC based Sealants
How to Carry out Material Balance?
Material balances are important, since they make it possible to identify and quantify previously unknown losses. These balances are also useful for monitoring the improvements made in an ongoing project, while evaluating cost benefits. Raw materials, in any manufacturing activity are not only major cost components but also major sources of environmental Mass balance study - Actual Process Map Bottom valve of vessel Closer (1) Vacuum checking (2) Counting Of Bags And Numbering(3) Liquid Chargin g (4) Filler Charging (5) DOP & EXXOL D- 80 Charging (6) PVC Charging (7) Viscosity Adjustment(8) Discharg ing in Drums(9 ) Mahale Filer Cleaning (1)1) Dismantles Pump Assembly from Blender(13) Vessel Cleaning By Spray Gun(16) Material Looses in air & bagsc
Material Looses in air & bagsc Bucket Filer Cleaning 10)
Second Batch ( 1 to 8 ) Discharging in Drums (9) 3rd Batch ( 1 to 8 ) Bucket Filer Cleaning (10) Mahale Filer Cleaning(1 1) Dischargin g in Drums (9) Rinse Vessel With DOP And Drawn In Drum Through Pump(12) Collect Material And Charge in Left Over Drum(15) Collect Material In Washing Drum(17) 63 pollution. Inefficient use of raw materials in production processes are reflected as wastes.
Guidelines for Material Mass Balance
For a complex production stream, it is better to first draft the overall material and energy balance. While splitting up the total system, choose, simple discrete sub- systems. The process flow diagram could be useful here. Choose the material balance envelope such that, the number of streams entering and leaving, is the smallest possible. Always choose recycle streams (material) within the envelope. The measurement units may include, time factor or production linkages. Consider a full batch as the reference in case of batch operations. It is important to include start-up and cleaning operation consumptions of material . In case of shutdown losses, averaging over long periods may be necessary. Highlight losses at part load operations if prevalent.
The material balances along the above guidelines, are required to be developed at the various levels.
1. Overall Material balance: This involves the input and output streams for complete plant.
64 2. Section wise Material balances: In the sequence of process flow, material balances are required to be made for each section/department/cost centers. This would help to prioritize focus areas for efficiency improvement. 3. Equipment-wise Material balances: Material balances, for key equipment would help assess performance of equipment, which would in turn help identify and quantify energy and material avoidable losses.
Mass Balance Calculation Procedure:
The Mass balance is a calculation procedure that basically checks if directly or indirectly measured mass flows are in agreement with the mass conservation principles.
This balance is of the utmost importance and is an indispensable tool for a clear understanding of the mass situation achieved in practice.
In order to use it correctly, the following procedure should be used:
Clearly identify the problem to be studied.
Define a boundary that encloses the entire system or sub-system to be analysed. Entering and leaving mass flows must be measured at the boundary.
The boundary must be chosen in such a way that: All relevant flows must cross it, all non-relevant flows being within the boundary.
65 Measurements at the boundary must be possible in an easy and accurate manner.
Select an appropriate test period depending on the type of process and product. Carry out the measurements.
Calculate the mass flow.
Verify mass balance. If the balances are outside acceptable limits, then repeat the measurements.
66 b. Value Stream Mapping
When there is a product and a customer, there is a value stream. The challenge is seeing it ~ James Womack
Value Stream Mapping is a tool commonly used in lean manufacturing technique / lean continuous improvement programmes to help understand, analyse and improve the flow of materials and information currently required to bring a product or service to a customer. It can be used in any process that needs an improvement. Value Stream Mapping borne out of lean ideology captures and presents the whole process from end to end in a method that is easy to understand by those working the process - it captures the current issues and presents a realistic picture.
Value Stream Mapping is a helpful method that can be used in Lean Environment to identify opportunities for improvement in lead time.
Although Value stream mapping is often associated with manufacturing, it is also used in logistics, Supply Chain, Service related industries, healthcare software development and product development.
VSM itself doesn't improve anything. It's an analysis and planning tool. The principle aim of Value Stream Mapping is to improve processes. When you draw a future-state map you've described how you want things to be. The task then is getting the value stream to function that way, which occurs step-by-step at the process level.
67 1. Value Stream Mapping (VSM) helps businesses think of flow instead of discrete production processes and drive lean systems implementation rather than isolated process improvements.
2. Visually represents a process all the actions required to deliver a product or service to a customer (value-added / Non value added).
In a build-to-the-standard form Shigeo Shingo suggests that the value- adding steps be drawn across the centre of the map and the non-value adding steps be represented in vertical lines at right angles to the value stream. Thus the activities become easily separated into the value stream which is the focus of the one type of attention and the waste steps another type. He calls the value stream the process and non-value streams the operations. The thinking here is that the non-value adding steps are often preparatory or tidying up to the value adding step and are closely associated with the person or machine/workstation that executes the value-adding step. Therefore each vertical line is the story of a person or workstation while the horizontal line represents the story of the product being created.
The goal is to create a map, with minimum delay, while observing the target process in situation. Thus, value stream maps are usually drawn by hand in pencil to keep the mapping process simple and allow the simple correction.
Value Stream Mapping borne out of lean ideology captures and presents the whole process from end to end in a method that is easy to 68 understand by those working the process - it captures the current issues and presents a realistic picture. Through a simple to understand graphical format, future state (a diagram showing an improved and altered process) can be formulated and defined. The method encourages a team approach and through the capture of performance measurement data provides a mechanism to constructively critique activity. Participants in the activity are encouraged to suggest improvements and contribute towards and implement an action plan. As with any lean management toolset the principle aim of Value Stream Mapping is to improve processes. This is achieved by highlighting areas of waste within a process and therefore enable businesses to eliminate these activities. Value Stream Mapping also has the benefit of categorising process activity into three main areas - value add, Non value add (but necessary) and waste. While Value stream mapping isnt overtly complicated it does benefit from some preplanning it is important that for example a house style is developed using common graphics for use in the diagrams so that everyone participating does so in a common language . You need to ensure you consider including the following:
Material Flow Inventory Buffer stock Suppliers, Customers Material Transport IT System 69 Information Flow
Implementation :
1. Identify the target product, product family, or service.
2. Draw a current state value stream map, which shows the current steps, delays, and information flows required to deliver the target product or service. This may be production flow ( raw materials to consumer) or design flow (concept to launch). There are standard symbol for representing Supply Chain entities.
3. Assess the current state value stream map in terms of creating flow by eliminating waste.
4. Draw a future state value stream map.
5. Work toward the future state condition.
6. Create Action Plan and deploy
7. Measure benefits
70 c. Tools and Techniques of Data Analysis
ABC analysis : In the stores there are a wide variety of items, with a stock record for each. Some have high value and others are very cheap. The high-value items are normally controlled tightly, whereas the low- value items are not treated as carefully and are issued in bulk in approximate quantities.
ABC analysis is always used for better stand. According to this analysis, all the inventory items are divided into three categories as A type, B type and C type depending on their cost and quantity of consumption. The differences between these types of items are summarized below :
CRITERIA A TYPE B TYPE C TYPE Quantity 10 % 20 % 70 % Annual Usage 75% 15% 10% Control Very Strict Moderate Less Ordering Weekly Bimonthly Yearly Safety Stock Less High Highest
ABC Analysis is based on annual consumption data. It represents the comparable data in volume verses values. After ABC analysis, Pareto Graphs are derived for better understanding of ABC analysis.
These can be defined as: A = 10 per cent of stock numbers, giving 65 per cent of turnover. B = 20 per cent of stock numbers, giving 25 per cent of turnover. C = 70 per cent of stock numbers, giving 10 per cent of turnover
71 Following chart is the best example of ABC analysis.
In order to get the best representation of materials movement, an ABC analysis was done on the basis of monthly usage. Out of total monthly material handling of around 667000 kg four raw materials i.e. Calcite, Neolight SP, DOP, DINP and Exxsol D 80 constituted around 89 %. Of total Raw material consumptions.
Pareto Analysis :
Pareto analysis is the technique which forms the basis of inventory control thinking and is an important management principle which can be applied to minimize effort and to obtain best results. It can also be applied for time management, credit control and many other areas of control. To gain best control, effort has to be directed to the most important areas. The Pareto curve is often called the 80/20 rule, but the 72 values can be read off at any convenient point. For example, the graph shows that 50 per cent of the product lines account for 97 per cent of the sales (or that the other 50 per cent only provide 3 per cent of the sales a worrying thought).
The shape of the Pareto curve arises from the range of volumes and values combined in a statistical distribution. The shape of the curve does not always give exactly an 80/20 relationship, but this does not affect the principles of applying Pareto analysis to inventory management. Stores carry a wide variety of items, with a stock record for each. Some have high value and others are very cheap.
The high-value items are normally controlled tightly, whereas the low- value items are not treated as carefully and are issued in bulk in approximate quantities. Most effort should be put into managing items which are most important for achieving inventory targets.
In inventory control the best results are gained by organizing effort correctly. There is not sufficient management time to maintain detailed control of all individual items.
If the immediate aim is to reduce stockholding costs then studying the stock of low-value items is unlikely to be the best place to start unless the sales volume is very large. If service is the aim, then attention to a few fast-moving lines often provides the bulk of the improvement required.
73
Figure : Pareto Graph ABC Analysis
74
CHAPTER V
DATA ANALYSIS
75 a. Data collected through Questionnaire : As mentioned earlier structure, disguised and multiple questionnaires have been used to identify awareness about products, machines and critical raw material properties and to know the level of training. In each question workers having a choice to select from 1 to 3.
In the following section, I have represented response of various workers first in tabular form and then in graphical form for each questions.
76 Sl No. Question No. of workers responded Score 1 Score 2 Score 3 No. of units & % No. of units & % No. of units & % 01
Do you check the condition of Equipments before starting of Batch?
29 25 & 86 % 04 & 14 % NIL
Data tabulated in previous page can be represented in graphical from as Given below
86% 14%
77 Sl No. Question No. of workers responded Score 1 Score 2 Score 3 No. of units & % No. of units & % No. of units & % 02
Do you check & confirm the standard packing size weight of raw materials bags before charging.
29 Nil 01 & 3 % 28 & 97 %
Data tabulated in previous page can be represented in graphical from as Given below
97% 3%
78 Sl No. Question No. of client units responded Score 1 Score 2 Score 3 No. of units & % No. of units & % No. of units & % 03 Do you verify the Liquid & Powder raw materials cans / bags emptied completely 29 20 & 69% 05 & 17% 04 & 14 %
69% 17% 14%
79 Sl No. Question No. of Workers responded Score 1 Score 2 Score 3 No. of units & % No. of units & % No. of units & % 04
Do you Check the exothermic property of Super 40 ( > 120 0 C) before addition into each batches?
29 29 & 100 % Nil Nil
100%
80 Sl No. Question No. of client units responded Score 1 Score 2 Score 3 No. of units & % No. of units & % No. of units & % 05 . Do all In- process machines & testing equipments like Weighing Machines, Vacuum Gauge , Ovens Thermometers , Glass Thermometers are get calibrated periodically.? 29 4 & 14% 06 & 21% 19 & 65%
14% 21% 65%
81 Sl No. Question No. of client units responded Score 1 Score 2 Score 3 No. of units & % No. of units & % No. of units & % 06 Process Temperature of the running batch is kept under control during batch processing?
29 28 & 97 % 1 & 3 % Nil
97% 3%
82 Sl No. Question No. of client units responded Score 1 Score 2 Score 3 No. of units & % No. of units & % No. of units & % 07
During Filtration, On filter Choking, do you bypass the filtration process.?
29 29 & 100% Nil Nil
0 % 100 %
83 Sl No. Question No. of client units responded Score 1 Score 2 Score 3 No. of units & % No. of units & % No. of units & % 08 . Preventive Maintenance schedule is followed?
29 23 & 79 % 06 & 21% Nil
21 % 79 %
84 Sl No. Question No. of client units responded Score 1 Score 2 Score 3 No. of units & % No. of units & % No. of units & % 09
Are all the Incoming Raw Material tested as per Standard Quality Test methods at the time of receiving?
29 6 & 21 % 18 & 62 % 5 & 17 %
21% 62% 17%
85 Sl No. Question No. of client units responded Score 1 Score 2 Score 3 No. of units & % No. of units & % No. of units & % 10
What Happened when such a Raw materials is found of sub quality standard.?
29 27 & 93 % 2 & 7 % Nil
93% 7% 0%
86 Sl No. Question No. of client units responded Score 1 Score 2 Score 3 No. of units & % No. of units & % No. of units & % 11
What are the In-Job Training schedule?
29 03 & 10% 01 & 30% 25 & 87%
10% 3% 87%
87 By the analysis of above data found from the questionnaires answers, I did not see any problem area except in three areas.
1. During Raw Material usage, Weight of standard packings should be verified for all the raw materials and during all the batch productions. Whenever any standard pack size is to be used, its standard weight should be verified by weighing of bags. It may be possible some of bags has lesser weights than standard packing size.
2. About the Calibration of Equipments, workers are not aware. It should be mandatory to know about the calibration of equipments so that workers should be more cautious after they are the end user.
3. For incoming Raw materials, Quality testing is not done for all the raw materials. Because most of the raw materials are imported but it is not necessary that being an imported item that Item would be of 100 % quality standard. It may also be inferior quality and their instrument may also be non calibrated.
88 Data obtained from personal interview and Observations :
Actual Man-hours working 8 Hours which is Standard man- hours permitted for their job duties.
Working on Over Time duty and reasons : No such big issue found. Certain times , workers has to stay on over time due to absent of their reliever.
Work package is as per govt. regulations.
Job retentions ratio is found 85 %. Which means, employees are satisfied with their job profile.
No. of Machine Brake down, severity of Brake down is very less, average 2 cases in a year. Since Henkel is OEM to all the Vehicle manufacturer and due to any Brake down at Henkel, customer may suffer. Henkel is more strict in controlling of Brake down.
Specified machines which goes under Brake down. Triple Roll mill and Gear Box of DPMs. Equipments Calibration cycle and past History. All the compulsory equipments are being calibrated time to time. There is no fault found in system.
Available technicians / engineers in last five years. One maintenance / technician is deputed in every shift to take care of each shift. 89
Preventive Maintenance schedule.- is being followed strictly.
In Job training and Skilled Matrix. In job training is being imparted periodically on Quarterly basis. It is required on monthly basis.
Awareness about Finished Goods and Raw Materials Properties Workers have relevant knowledge on FG and RMs. It needs more emphasis on training on Raw Materials Handlings. It will help in reducing the wastage. Awareness about handling of Raw Materials is found poor among the workers.
Raw Materials inventories levels were decided so much times before. These should be redecided in present scenario.
5S activities are very poor in store. Very poor House Keeping on shop Floor as well as in Store. More training is needed.
90 1. Data analysis :
Raw Material Consumptions and Inventory Carrying Days
The above data are collected only for PVC Family Products. The Inventory carrying days in certain materials shows very high i.e 1997 days , while various items have at least 1 or 2 days inventories.
On the basis of internal data collection and personal interviews, various reasons found behind these un unique inventory carrying days. There are various reasons given :
1. In Imported materials procurement time ( Lead time ) are different from countries to countries. Arrivals are not certain.
2. Minimum Pack size : Henkel has to buy minimum Size packing . For Example, Silquest A 1100 ( Item Code APF030) standard minimum packing size is 18 Kgs pail but monthly consumption is only 1 Kgs per month. Hence purchase of 18 Kgs pail become compulsory.
3. Minimum Order lot Size : In certain imported Items, importers accepts only minimum lot size order. For Example - DEGALAN UC 506, (Item Code PRF029), minimum order lot size is 1 pallet i.e 7500 Kgs per pallet. While consumption is 121 Kg p.m.
92 4. Non regular customers orders : it is also a mazor concern for increasing inventory carrying days.
5. Certain times it is also observed that some materials were ordered extra to make a complete FCL (Full container Load).
6. In case of indigenous Raw materials, Henkel is following the best Inventory control practices like JIT. Mazor Bulk and fast consuming items has only 1 to 8 days inventories . For example DOP, DINP and Calcite.
7. Still in some of Indian materials, Inventories carrying days are higher like in case of Miconcarb 2 Micron or Tio2 or Exxsol D 80. In such time of Items, Henkel should Follow strictly on JIT and inventory carrying days can be reduced further.
8. Majority of Higher Inventory carrying days is in Imported Items. Hence Henkel should focus on more and more on Purchase of Imported items by the application of advanced Inventory controlling tools like SAP (Although ERP is there) , JIT, KANBAN etc. Ordering for FCL can be avoided etc. Lead times further need to reduction.
93 After data collection in chapter 3 (b), next was mapping the value addition process to get the understanding of material flow for a few products. The value stream mapping shows that most of the time material is lying in stores in the lead time of conversion to finished goods. This is happening mainly due to significant amount of imported materials used in the process.
Value addition process has been divided into two stages for better analysis of wastage.
1. Gate entry to material charging in the machine 2. Material charging in the machine to finished output
Establishing material wastage from material charging to finished output
Material mass balance
First of all we tried to determine the material loss taking place in the machine. For that we chose a product TLN 5955 on HT#2 machine.
94
Analysis of possible mode of failure:
Failure in bottom valve leakage Wrong Qty. Charging Bags are not emptied out completely Super 40 Exotherm not checked Synpol 125 / ESO wrong qty. addition DOP/DINP charging through heat exchangers may get moisturized & affect bonding. Improper Chiller temperature Loose barrel with contamination and make-up with fresh batch leading to customer complaint Bottom valve of vessel closer Vacuum checking DOP Charging via Heat Exchanger
Exxol D80 charging Sympol 125 / ESO Weighing Sympol+ES O charging Mixing for 5 minutes Charging of powder RM Mixin g DOP Charging via Heat Exchanger DOP Charging via Heat Exchanger Mixin g Coolin g Chec k Temp . PVC Charging Maturation DOP Charging via Heat Exchanger
Drum Arrangement Filtration/Discharging Partic les Chec king Spillage Spillage Air Lose, Sticking loss Sampling loss
Air Lose, Sticking loss Spillage, Line Retentio n Loss Sticking losses Check Homog. & Temp.
Mixin g Check Homog. & Temp.
Sampling loss
Chec k Visco sity . Chec k Visco sity . 95 RTD is not showing exact Temperature Non calibrated Thermometer & Load Cells and Weighing Balances Temperature of the batch in not checked before further processing Filter bypass results particle in batch PM schedule is not followed. Excess usage of Plasticizers in Machine / Drums / Filters Cleaning than required No Recording and No Continuous controlling on usage of Plasticizers for cleaning purposes. No recording of Material Drawn for Machine washings and filter cleanings. No recording of Short receiving incomings. No recording for Excess Plasticizers consumptions for viscosity adjustments.
Moisture content: Calcite Powder Specs : Spec 0.5% max Quality Result : 0.16 %
Table 1: B.No. Total Input Total Out put Losses in RM bags & air lose during charging Wastage in sampling Sticking losses in vessel Material remained in filter Total Difference Input-output DOP used for cleaning The vessel Output after cleaning Unaccounted losses* In Kg In Kg In Kg In Kg In Kg In Kg In Kg In Kg In kg In kg 4141 3954 3534 4 0.05 Not checked added into next batch 22 420 Nil Nil 25 4142 3964 3961 4 0.05 10 79 3 110 365.3 23 4141 + 4142 7918 7495 (94.65%) 8 (0.10%) 0.1 10 101 423 110 365.30 48
The table implies that material wastage from material charging to finished output is around 0.56% of the input mass.
A Separate Mass balance study was also conducted specially for Plasticizers :
Please see the attached diagram for Process Flow and Material Mass Balance Mapping for Plasticizers.
97
98 Possible Failure Modes
Excess usage of Plasticizers in Machine / Drums / Filters Cleaning than required No Recording and No Continuous controlling on usage of Plasticizers for cleaning purposes. Leakages and spillage in Plasticizers valves and Tapes. Weighing Error in Balances. No recording of Material Drawn for Machine washings and filter cleanings. Malfunctioning in Load Cell of DOP / DINP Tanks. No recording of Short receiving. No recording for Excess Plasticizers consumptions for viscosity adjustments. No recording of Plasticizers used for churning of Finished goods. Inferior quality of Plasticizers.
Below is the project report conducted on Plasticizers :
Before
Monthly Consumption Material used as per MRS Material used without MRS Wastage Month Percentage
Aug.10 168650 166342.7 2307.3 1.37
Sept 10 158863 157056.9 1806.1 1.14
Average 163756.5 161699.8 2056.7 1.25
99 After
Monthly Consumption Material used as per MRS Material used without MRS Wastage Month Percentage
Oct. 10 169036 167924 1112 0.66
To achieve the above results : following actions were taken :
1. Issuing of MRS for less than 0.5 % of Short receipt of Liquid Materials.
2. Removal of two Loose points from Storage tank behind DPM & Sigma.
3. Controlling and Issuing of MRS for Machine Cleaning at 64 IDC & Others.
4. Corrections in Conversion Factors with respect to Sp. Gravity In ERP
5. BOM Correction for Extra Plasticizers being used in addition to BOM
6. Controlling & Rationing of Plasticizers being used for Floor Cleaning & MRS Issuing by recording in Register.
100 7. Recording of Qty of liquids being used in Machines (Sigma/ DPM/ TRM/ Churner/Kneader) Cleaning in both plants and Blender Washing at 74 IDC.
8. Routine Calibration of Load cell and Weighing Balances being used for Plasticizers weighing. Weekly checking & Error correction of Weighing Balances
9. Recording of Plasticizers used in Filter Cleaning and Churning of F. Goods
10. Following Action Taken sheet was applied for this project.
Grey Area required for Action Starting Date Closing Date Responsibility % Completion Issuing of MRS for less than 0.5 % of Short receipt of Liquid Materials
Removal of two Loose points from Storage tank behind DPM & Sigma
Controlling and Issuing of MRS for Machine Cleaning at 64 IDC & Others
Corrections in Conversion Factors with respect to Sp. Gravity In ERP
BOM Correction for Extra Plasticizers being used in addition to BOM
Controlling & Rationing of Plasticizers being used for Floor Cleaning & MRS Issuing by recording in Register.
Recording of Qty of liquids being used in Machines (Sigma/ DPM/ TRM/ Churner/Kneader) Cleaning in both plants and Blender Washing at 74 IDC.
Routine Calibration of Load cell and Weighing Balances being used for Plasticizers weighing. Weekly checking & Error correction of W. Balances
Recording of Plasticizers used in Filter Cleaning and Churning of F. Goods
101 Establishing material wastage from material gate entry to material charging
ABC analysis of raw material inventory:
In order to get the best representation of materials movement, an ABC analysis was done on the basis of monthly usage. Out of total monthly material handling of around 667,000 kg four raw materials i.e. Calcite, Neolite SP, DOP and DINP constituted around 89 %.
A mass balancing study was conducted for around 7 days to assess the wastage of material and to determine the extent of reconciliation.
Procedure: 1. Take physical inventory of all the raw material at the beginning 102 2. Check the stock position in the ERP 3. Record consumption machine wise 4. Take physical inventory again 5. The value of Beginning inventory Consumption End inventory gives an idea about losses.
Table 2: Consumption of raw material from 18-09-10 to 25-09-10
Material Current status of raw material physically as on 18- 09-10 New receives Consumption Status of raw material physically as on 26- 09-10 Unaccountable material %age loss Calcite 19580 15000 12122 22405 123 0.27 Neolite 37560 18000 10050 45250 260 0.692225772 DOP 14543 16000 8500 20686 1357 9.330949598 DINP 8231 16000 4271.8 19759 200.2 2.432268254
Table 3: Tabulation of unaccounted materials
Material Current status of raw material physically as on 18-09-10 Current status of raw material in ERP as 0n 18-09-10 Status of raw material physically as on 26-09- 10 Status of raw material in ERP as on 26-09-10 Calcite 19580 19619.56 22405 17992 Neolite SP 37560 40608 45250 47439 DOP 14543 15786 20686 19558 DINP 8231 9125 19759 17972
Table 4: ERP vs. Physical inventory 103 Outcomes of the exercise:
1. Difference has been noted between physical inventory and the stock position in the ERP system.
2. Stock position on subsequent day would exceed previous day position without any discernable statement in ERP
3. Different stock position was observed in different navigation screens of ERP system.
4. There is no provision to record the returned material receipt (MRN) in ERP system which makes reconciliation little difficult.
5. Difficulties were faced in taking physical stock position due to material being placed in so many places.
6. More than one sacks/bags were found opened at all the machine locations making inventory measurement job little difficult. It is one of reasons of material wastage as well.
7. Measurement of liquid items was little difficult due to the absence of flow measurement device in the line.
104
CHAPTER VI
CONCLUSION & RECOMMENDATION
105 Following suggestions for improvement in existing process may be given
Better application of existing inventory management procedures should be coupled with education programs for purchasing personnel on the problems and costs of disposing of excess materials. Additionally, the set expiration dates on materials should be evaluated, especially for stable compounds, to see if they are too shot. Another approach to inventory control is to purchase the material in the proper amount and the proper size container. If large quantities of a material are used, then purchasing it in bulk will produce less waste, both I product loss and empty packaging, than if it were purchased in drums or bags. On the other hand, small containers may be better than bulk purchases if the material has a short shelf life or is not used in large amounts. If surplus inventories do accumulate, steps should first be taken to use the excess material within the plant.
The ultimate in inventory control procedures is just-in-time (JIT) manufacturing, since this system eliminates the existence of any inventory by directly moving raw materials from the receiving dock to the manufacturing area for immediate use.
The summary :
1. There are large import inventories lying at Henkel from so many days. Either they are slow moving or they are dead. Henkel should focus on JIT by reducing the Lead time and by reducing the minimum inventory level and by reducing the order size. 106
2. Although Henkel India is exploring and developing the local sources for Imported raw materials but pace of developing is slow. For Example Phthalic Anhydried is available in India.
3. Process improvement for waste reduction during value addition process.
4. Better visuals required for identification of different raw materials and finished goods.
5. For better material identification and reconciliation, all cartons/sacks to be given a unique sequence number and consumption to be done in that sequence only. A few steps have already been discussed with Manger Stores in this regards how to go about this.
6. Strengthening of ERP system is required for better reconciliation of raw materials.
7. Devise methods to avoid double or triple handling of raw materials.
8. Relocation of a few machines and testing facilities to 64 IDC from 74 IDC so that made up space is utilized for keeping raw material so as to avoid unnecessary material movement.
107 9. Procurement of bins to keep the torn bags into that.
10. Do not throw the bags from large distances.
11. Regularly standard weight of packings should be verified by weighing of lots or each and every bag.
12. Inculcating discipline among workers to consume in hand material first before re issue of fresh material. This will help in reducing material wastage as well as better material tracking.
13. Installation of flow meters in the liquid lines.
14. Preventive Maintenance schedule is to be strictly follow
15. More control on Plasticizers for cleaning purpose is needed.
16. Periodically Calibration of Load cells, Vacuum Gauge ,is compulsory. Workers should also be aware.
17. Quality management system is in place. Strict adherence is required.
18. Material wastage is happening mainly on account of scrap generation. Reducing scrap generation needs serious consideration. Special projects are required for the same. 108 19. All the incoming Raw Materials viz. Indian and Imported should be tested before the approval of quality, no material should be use.
20. In job training is being imparted periodically on Quarterly basis. It is required on monthly basis.
21. 5S activities are very poor in store. Very poor House Keeping on shop Floor as well as in Store. More training is needed.
Inference:
1. Space constraint 2. Multiple storage location 3. Double or triple material movements. 4. Employee training for raw material handling is required 5. Use of raw material for cleaning of reactors.
109
110
CHAPTER VII COMPANY PROFILE
111 Henkel Teroson India Limited (HTIL) is a 200 Crore company with 51:49 Joint Venture company of Henkel KgaA, Germany and Anand Group. Henkel KgaA is a 24 Billion US Dollar company with vide range of product portfolio including Automotive Sealants , Adhesives and Coatings, Car Care products , Detergents, Cosmetics and other Industrial Chemicals.
Anand Group is the leading Auto Component Manufacturing Group in India comprising of Companies-M/s Gabriel India Limited, Mahale Filters India Limited, (previously Purolator India Ltd) , Perfect Circle Victor Limited , Spicer India Limited, Behr India Limited The Major customers of HTIL are : Maruti Suzuki India Ltd, Hyundai Motors, Honda Motors, Tata Motors, Toyota Motors, Volkswagen, Mahindra & Mahindra, General Motors, Ford India Ltd, LML Ltd etc. It has approx. 70 % Market Share in Indian Automotive Sealants and Adhesives business.
Henkel Teroson India Ltd. has 5 manufacturing Plants in India. There are two plants in Gurgaon to cater North Indian Automobile companies Maruti Suzuki India Ltd in Gurgaon and Honda Seil Motors in Noida. HTILs Chennai plant feeds Hyundai Motors, Toyota Motors and Ford Motors while HTILs Pune unit caters Tata Motors, Volkswagen Motors and General Motors. Among all the 5 Plants, Henkel, Parwanoo plant is smallest plant and produces only one product Direct Glazing Sealant (DGX). It supplies DGX sealant to all the Indian Automobile companies as well as it imports DGX sealants to China origin companies.
112 All the Indian Branches of HTIL are TS 16949 certified companies by RW TUV Germany, and also has Technical License from Sunrise MSI Corporation , Japan, for Automotive Sealants and Adhesives.
Gurgaon Plant -1 ( 74 IDC) is the Head office and all the top managements resides in Gurgaon. This central Plant provide all type of necessary help to all the locations as and when required like Technical assistance , Customer Support, Product Support and logistic & Raw material support.
Certain times, in any emergency due to any reason, Gurgaon Units provide all type of support to all the locations.
There are 65 Staff members employed in Gurgaons central plants. All the staff members are well educated and trained in their responsibilities and manpower retention is 85 %.
113
BIBLIOGRAPHY
114 Reference / Bibliography
1. Operations management by Stevenson 2. Supply chain management by Chopra, Mendel and Kalra 3. The management and control of quality by James R Evans, William M. Lindsay. 4. Lean Evolution : Lessons from the workplace by Nick Rich, Ann Esain, Nicola Batman. 5. A Revolution in Manufacturing : The SMED System, Shongo, Shigeo, Productivity Press, 1985,p5 6. Energy audit reports of National Productivity Council 7. Energy Management Handbook, John Wiley and Sons - Wayne C. Turner 8. Operational Research - V K Kapoor 9. Management of production system - Manohar L Gulati 10. Research Methodology - CR Kothari