DBKK HOLDINGS SDN BHD

COUPON PARKING SYSTEM (CPS)

(Question and Answer @ Q&A)
NO COUPON Q & A NOTES
1 Why CPS need to be introduced?

To improve the quality of parking service especially to make it
convenient for the motorist to pay their parking fees and do away
the needs to constantly check for any unpaid parking tickets.

In most cases > 80% of the
motorists parking arrears
are comprised of the
penalty / excess charges.
Example: SAA4703H
Fee Due: RM104.60
Excess / Penalty:
RM630.00
2 What is the Legal provision for the Coupon Parking System?
CITY OF KOTA KINABALU (PROVISION OF PARKING PLACES) COUPON
PARKING) BY-LAWS, 2014
3 When is the CPS implemented? 1
st
October 2014

4 What will happen to the existing ticket parking system when the
new Coupon Parking is implemented on the 1
st
October 2014?

By 1
st
October 2014, the Coupon Parking System will be
implemented fully. Motorists are urged to use the new parking
coupons for parking. There will be no more parking tickets issued to
the motorist.

5 What are the benefits of the Coupon Parking System?

1. Increase number of Long Term (Category B) parking lots.
This will benefit long term users such as office workers and
shop owners.
2. The Coupon Parking System will enable higher turnover of car
park occupancy
3. Users will not have to look for a parking Attendant to pay for
their parking tickets.
4. User has no more worry about lost parking tickets.
5. No more penalty charges due to unpaid / outstanding parking
tickets.
6. The remaining unused coupon parking period / time can be
continuously be used for other parking bays / area.
7. Monthly Parking Coupon (MPC) fee is standardized to RM50.00
per month. In the new Coupon Parking System it can be used
for any car (not restricted to a specific car like before). It can
be used in all car parks marked with green colour lot number in
all area.




NO COUPON Q & A NOTES
6 Where can one purchase the Parking Coupons?

Coupon Sales and Information Centre:
1. All DBKK's Payment Counters:
I. DBKK Head Office building, at ground floor, Jalan
Bandaran,
II. DBKK Payment Counter at the 7th floor of the Centre
Point Sabah
III. DBKK Counter at the 6th floor of the UTC Sabah
building.
IV. DBKK Holdings Counter at Lot 1.49 To 1.54, 1st Floor,
KK Plaza Complex
2. All 20 existing Parking Collection Booths (in CBD and OCBD)
3. All 170 of the Parking Inspectors will act as a Mobile Sales and
Information Representatives
4. Five (5) Coupon Mobile Sales Counters located in Jalan Gaya,
Lido, Foh Sang, Inanam Newtownship and Damai area.

7 What are the Coupon Parking Fees?

1. Category A (For Short Term use)*-Total maximum fees (9
hours) is RM14.00
RM0.50 for each of the 1
st
to 8th half hour or part thereof; and
RM1.00 for every subsequent half hour or part thereof.

2. Category B (For Long Term use) Total maximum fees is
RM4.50
RM0.50 for every hour or part thereof

3. Category A1(For Limited Duration parking) - Total maximum
fees(maximum 2 hours only parking is permitted) is RM6.00
RM1.00 for each of the 1
st
and 2
nd
half hour or part thereof;
and
RM2.00 for every subsequent half hour or part thereof, for a
maximum of 2 hours of continuous parking

4. Monthly Parking Coupon - RM50.00 per month
Can only be used in car parks with green colour lot number/
long term parking lots throughout.
*Note: These categories
of parking lots are
meant for short
duration parking only.

Refer
Table of Parking Rate

NO COUPON Q & A NOTES
8 How to distinguish the parking fees of parking lots?

Category A (For short term use)
- Parking lots with Yellow Colour lot numbers.
Category B(For long term use)
- Parking lots with Green Colour lot numbers.
Category A1 (For limited duration use)
- Parking lots with Red Colour lot numbers.

Refer the nearest
Parking Rate
Signboard
9 What are considered as parking offences under the new Coupon
Parking System?

It is an offence under Coupon Parking By Law if a motorist fails to
perform the followings:
1) To display a valid parking coupon during the controlled period
(Clause 5 of Bylaws)
2) To display parking coupon/s on the dashboard of the motor
vehicle in such a manner that the entire coupon/s is clearly
visible for inspection.
(Clause 10(1) of Bylaws)
3) Displaying an invalid parking coupon
(Clause 9(1) of the Bylaws)
4) Coupon is invalid if:
(a) Coupon is torn, defaced or mutilated
(b) Any of the coupon content is being altered or tampered)
(c) Coupon validity period has expired
(d) Coupon does not indicate the date and time of
commencement
(e) The value of coupon combination is insufficient to meet the
prescribed fees/fees required.
(f) A counterfeit parking coupon
(Clause 9(2) of Bylaws))
By Law 36(1)
The Mayor or any officer
duly authorized by the
Mayor may compound
any offence under these
By-laws by collecting
from the person
reasonably suspected of
having committed such
an offence a sum not
exceeding RM500.00.

10 What happen to the parking tickets issued under the ticket parking
system after the CPS is being implemented?

Public are still required to settle/ pay for the parking tickets issued
under the previous ticket parking system.
There will be no penalty / excess fees should the public pays up the
outstanding parking tickets before they receive the Notice of
Demand.*
The issuance of the Notice of Demand would be instituted effective
October 2014 and those offenders will be brought up to the City Court
with a possible 20% - 30% penalty/ excess fees imposed upon them.




*They only need to pay
for the normal parking
fees


NO COUPON Q & A NOTES
11 How does KK City parking fees under the new Coupon Parking
System compare to other cities in Malaysia?

Comparatively, the KK Citys Coupon Parking Systems parking fees is
ranked average as compared to other cities / municipalities in
Malaysia. The parking fees vary from 40 cents to 60 cents half hourly
or hourly generally.

12 What is the life span of the printed coupon?

Each pieces of the parking coupon could last for 4 years under
normal tropical weather condition. However, users are advised not
to expose the coupon directly to sun light.

13 Is the unused coupon refundable?

Parking coupons once purchased, are not returnable or refundable.
However, those coupons purchased with printing defects could be
returned for a replacement at the same value.

14 How to use the coupons?
Decide where and how long you intend to park and scratch the
followings:-
(1) TAHUN / Year
(2) BULAN / Month
(3) HARI / Days
(4) JAM / Hours
(5) MINIT / Minutes
Example:
En. Henry Tan intends to park his car at the GREEN/(long term use)
Parking Lot number in Tanjung Aru town from 8.00 am until 10.15
am on the 01/10.2014
Question:
How many 50 cents coupons he has to scratch and display?
En. Henry Tan bercadang meletakkan keretanya di pekan Tg Aru
dalam lot HIJAU pada jam 8.00 pagi sehingga 10.15 pagi pada
01/10/2014.

Soalan:
Berapa keping kupon 50 sen perlu digores dan dipamerkan?



Answer:
3 pieces of 50 cents
coupons:
Period /
Time
Nos Of
Coupons
8 - 9 am
9 10 am
10 10.15
am
= 1 pc
= 1 pc
= 1 pc

Answer:
3 pieces of 50 cents coupons:
Period / Time Nos Of Coupons
8 - 9 am
9 10 am
10 10.15 am
1 pc
1 pc
1 pc






NO COUPON Q & A NOTES

Note:
The remaining balance of 45 minutes unused period from 10.15 to
11.00 am can be used in other area/ Locations.

15 How to scratch the coupon based on the example?
Method 1:





Scratch three coupons
with the same starting
time.




























Method 2:







Scratch three coupons
with times in sequential
manner.