TRF Confidential

STANDARD OPERATI NG PROCEDURE

(SOP) FOR REQUESTI NG
AUTHORI ZATI ONS I N SAP




















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TABLE OF CONTENTS
1. PURPOSE ....................................................................................................................................................... 3
2. SCOPE ............................................................................................................................................................. 3
3. RESPONSIBILITIES ................................................................................................................................... 3
4. DOCUMENTS NEEDED FOR THIS SOP/PREREQUISITES........................................................... 3
5. PROCEDURE ................................................................................................................................................ 4
6. PROCESSING TIME .................................................................................................................................... 4
7. CONTACT DETAILS ................................................................................................................................... 4











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1. PURPOSE

The purpose of this SOP is to define the procedure for Requesting Authorizations
in SAP.

2. SCOPE

This SOP is defined in alignment with the SAP Authorization form (Version: 2).

The SOP Stands Applicable for
All the SAP User IDs of SAP.
All Authorization requests in SAP.

The Authorization requests will be processed by the SAP Team ONLY AFTER the
receipt of the approved SAP Authorization Request Form.

3. RESPONSIBILITIES

The SAP users should adhere to the SOP.

It is the responsibility of the User:
To get the form approved from his/her Functional Head/Divisional Chief.
To submit the approved form at SAP Helpdesk.



4. DOCUMENTS NEEDED FOR THIS SOP/PREREQUISITES
SAP Authorization Request form (Version :2)





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5. PROCEDURE

The procedure to be followed while requesting for any Transaction authorization in SAP is
as below:

1. The SAP Access Authorization Form should be filled and signed by the user.
2. The user should take care to fill all the mandatory informations in the form, failing
which the form will not be processed by the SAP Team.
3. The form should be duly approved by the respective Functional Head/Divisional
Chief.
4. For creation of new SAP user id, the form must be duly approved by the Users
Divisional Chief/Deputy Chief.
5. The approved authorization form should be submitted at SAP HELPDESK ONLY.
6. SAP Helpdesk will provide a new ticket to the user after validating the Authorization
Request Form.
7. The SAP Functional Team will verify and approve the requested authorization
following which the BASIS team will provide the authorization.
8. The SAP Functional Team may reject the requested authorization if any SOD
(Segregation of Duty) violations are found.
9. User will be communicated via e-mail after the authorization is provided.


6. PROCESSING TIME
Tickets logged for the Authorization Requests will be processed within 16 working hours.
7. CONTACT DETAILS
The SAP Helpdesk can be reached by:

E-mail : saphelpdesk@trf.co.in
Phone No: 0657-3046-557,554

The Helpdesk is available Monday through Saturday from 9.00 AM 5.30 PM.

NOTE: Users can take help from SAP Helpdesk/SAP Team for any clarifications while filling
the form if needed.